NETGEAR R7000 manual

350 East Plumeria Drive San Jose, CA 95134 USA November 2013 202-1 1301-03 Nighthawk AC1900 Smart WiFi Router Model R7000 User Manual[...]

2 Nighthawk AC1900 Smart WiFi Router Model R7000 Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my .netgear .com . Y ou must register your product before you can use NETGEAR telephone support. NETGEAR recommends regi[...]

3 Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Attach the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Top and Front Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

4 Nighthawk AC1900 Smart WiFi Router Model R7000 Optimize Internet Gaming with Upstream QoS . . . . . . . . . . . . . . . . . . . . . 39 Add Upstream QoS Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Set Up QoS for Applications and Online Gaming . . . . . . . . . . . . . . . . . . 41 Set Up QoS for a Router LAN [...]

5 Nighthawk AC1900 Smart WiFi Router Model R7000 Change the Dynamic DNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Set Up Your Personal FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Chapter 8 Use the Router as a Media Server Specify ReadyDLNA Media Server Settings . . . . . . . . . . . . . . . [...]

6 Nighthawk AC1900 Smart WiFi Router Model R7000 Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Recover the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 View Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124[...]

7 Nighthawk AC1900 Smart WiFi Router Model R7000 Power LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Internet or Ethernet Port LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . 158 WiFi LED Is [...]

8 1 1. Hardware Setup The Nighthawk AC1900 Smart WiFi Router Model R7000 delivers combined WiFi connection speeds up to AC1900 WiFi (600 Mbps 1 on 2.4 GHz 2 802.1 1n and 1300 Mbps 3 on 5 GHz 802.1 1ac). Nighthawk is ideal for bandwidth-hungry activities such as online gaming and video streaming, powered by a dual core 1 GHz processor . High-powered[...]

9 Nighthawk AC1900 Smart WiFi Router Model R7000 Unpack Y our Router Y our package contains the following items. Nighthawk AC 1900 Smart WiFi Router Antennas (3) Ethernet cable Power adapter Figure 1. Package contents Attach the Antennas The router comes with three antennas.  T o attach the antennas: 1. Align the antennas with the antenna posts [...]

10 Nighthawk AC1900 Smart WiFi Router Model R7000 T op and Front Panels The router has status LEDs on top and a USB 3.0 port on the front. USB 3.0 port Figure 2. Router top and front view T able 1. LED and button descriptions LED Description Power • Solid amber . The router is starting. • Blinking amber . The firmware is upgrading, or the Reset[...]

11 Nighthawk AC1900 Smart WiFi Router Model R7000 Rear Panel The rear panel has the connections and buttons shown in the following figure. USB 2.0 Ethernet Internet Power Power port LAN ports 1–4 Reset button port connector On/Off Figure 3. Router rear panel Pressing the Reset button restores the factory settings. See Factory Settings on page 165[...]

12 Nighthawk AC1900 Smart WiFi Router Model R7000 Position Y our Router The router lets you access your network anywhere within the operating range of your wireless network. However , the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and [...]

13 Nighthawk AC1900 Smart WiFi Router Model R7000 Cable Y our Router The following image shows how to cable your router: Figure 4. Router cabling  T o cable your router: 1. Unplug your modem’ s power , leaving the modem connected to the wall jack for your Internet service. If your modem has a battery backup, remove the battery . 2. Plug in and[...]

14 2 2. Connect to the Network and Access the Router This chapter contains the following sections: • Connect to the Network • T ypes of Logins • Use an Internet Browser to Access the Router • Change the Language • Access the Router with NETGEAR genie Apps[...]

15 Nighthawk AC1900 Smart WiFi Router Model R7000 Connect to the Network Y ou can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection Y ou can connect your computer to the router [...]

16 Nighthawk AC1900 Smart WiFi Router Model R7000 Label The label on the router shows the login information, MAC address, and serial number . Figure 5. Router label T ypes of Logins Separate types of logins have different purposes. It is important that you understand the difference so that you know which login to use when. T ypes of logins: • ISP[...]

17 Nighthawk AC1900 Smart WiFi Router Model R7000 When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. For DSL service, you might need the following information to set up your router: • The ISP configuration information for your DSL account • ISP login[...]

18 Nighthawk AC1900 Smart WiFi Router Model R7000 5. If the browser cannot display the web page, do the following: • Make sure that the computer is connected to one of the four LAN Ethernet ports or wirelessly to the router. • Make sure that the router has full power , and that its Power LED is lit white. • Close and reopen the browser or cle[...]

19 Nighthawk AC1900 Smart WiFi Router Model R7000 3. Enter the router user name and password. The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4. In the upper right corner , select a language from the drop-down list. 5. When prompted, click the OK button to co[...]

20 3 3. Specify Y our Internet Settings Usually , the quickest way to set up the router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the router with an Internet browser . Y ou can also customize or specify your Internet settings. This chapter contains the following sections: • Use t[...]

Specify Y our Internet Settings 21 Nighthawk AC1900 Smart WiFi Router Model R7000 Use the Internet Setup Wizard Y ou can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the genie screens that display the first time you connect to your router to set it up.  T o use th[...]

Specify Y our Internet Settings 22 Nighthawk AC1900 Smart WiFi Router Model R7000 Manually Set Up the Internet Connection Y ou can view or change the router’s Internet connection settings. Specify an Internet Connection Without a Login  T o specify the Internet connection settings: 1. Launch an Internet browser from a computer or wireless devi[...]

Specify Y our Internet Settings 23 Nighthawk AC1900 Smart WiFi Router Model R7000 For the other sections in this screen, the default settings usually work, but you can change them. 8. For the Internet IP Address setting, select one of the following radio buttons: • Get Dynamically from ISP . Y our ISP uses DHCP to assign your IP address. Y our IS[...]

Specify Y our Internet Settings 24 Nighthawk AC1900 Smart WiFi Router Model R7000 4. Select Internet . Scroll to view more settings 5. In the Does your Internet connection require a login section of the screen, s elect the Ye s radio button. The screen adjusts. 6. In the Internet Service Provider list, select the encapsulation method PPPoE , PPPoA [...]

Specify Y our Internet Settings 25 Nighthawk AC1900 Smart WiFi Router Model R7000 13. In the Domain Name Server (DNS) Address section, select one of the following radio buttons: • Get Automatically from ISP . Y our ISP uses DHCP to assign your DNS servers. Y our ISP automatically assigns this address. • Use These DNS Servers . If you know that [...]

Specify Y our Internet Settings 26 Nighthawk AC1900 Smart WiFi Router Model R7000 • If your Internet connection does not use PPPoE, DHCP , or fixed, but is IPv6, select Auto Config . For more information about IPv6 Internet connection, see the following sections. 6. Click the Apply button. Y our changes take effect. Requirements for Entering IPv6[...]

Specify Y our Internet Settings 27 Nighthawk AC1900 Smart WiFi Router Model R7000 The screen adjusts: The router automatically detects the information in the following fields: • Connection T ype . This field indicates the connection type that is detected. • Router ’ s IPv6 Address on W AN . This field shows the IPv6 address that is acquired f[...]

Specify Y our Internet Settings 28 Nighthawk AC1900 Smart WiFi Router Model R7000 The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADV ANCED > Advanced Setup > IPv6 . The IPv6 screen displays. 5. In the Internet Connection T ype list, select Au[...]

Specify Y our Internet Settings 29 Nighthawk AC1900 Smart WiFi Router Model R7000 • Use DHCP Server . This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config . This is the default setting. 9. (Optional) Select the Use This Interface ID check box and specify the interfa[...]

Specify Y our Internet Settings 30 Nighthawk AC1900 Smart WiFi Router Model R7000 The router automatically detects the information in the Router ’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’ s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by [...]

Specify Y our Internet Settings 31 Nighthawk AC1900 Smart WiFi Router Model R7000 The screen adjusts, but no additional fields display . 6. Click the Apply button. IPv6 Fixed  T o set up a fixed IPv6 Internet connection: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerl[...]

Specify Y our Internet Settings 32 Nighthawk AC1900 Smart WiFi Router Model R7000 • Secondary DNS Server . The secondary DNS server that resolves IPv6 domain name records for the router. Note: If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup screen. ([...]

Specify Y our Internet Settings 33 Nighthawk AC1900 Smart WiFi Router Model R7000 The screen adjusts: The router automatically detects the information in the following fields: • Router ’ s IPv6 Address on W AN . This field shows the IPv6 address that is acquired for the router’s W AN (or Internet) interface. The number after the slash (/) is [...]

Specify Y our Internet Settings 34 Nighthawk AC1900 Smart WiFi Router Model R7000 IPv6 PPPoE  T o set up a PPPoE IPv6 Internet connection: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net or http://www.routerlogin.com . A login screen displays. 3. Enter the rou[...]

Specify Y our Internet Settings 35 Nighthawk AC1900 Smart WiFi Router Model R7000 This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP .com, you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T -DSL) require that you use your full email address when you log in. [...]

Specify Y our Internet Settings 36 Nighthawk AC1900 Smart WiFi Router Model R7000 - America Online’s DSL service • Y ou use VPN and have severe performance problems. • Y ou used a program to optimize MTU for performance reasons, and now you have connectivity or performance problems. Note: An incorrect MTU setting can cause Internet communicat[...]

Specify Y our Internet Settings 37 Nighthawk AC1900 Smart WiFi Router Model R7000 until the problem goes away . The following table describes common MTU sizes and applications. T able 2. Common MTU sizes MTU Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default va[...]

38 4 4. Optimize Performance This chapter contains the following sections: • Prioritize Internet T raffic with Quality of Service • Optimize Internet Gaming with Upstream QoS • Add Upstream QoS Rules • Optimize Video Streaming with Downstream QoS • Improve Network Connections with Universal Plug and Play • Wi-Fi Multimedia Quality of Se[...]

Optimize Performance 39 Nighthawk AC1900 Smart WiFi Router Model R7000 Prioritize Internet T raffic with Quality of Service Y ou can use Quality of Service (QoS) to assign high priority to gaming and streaming video from the Internet. U p s t r e a m Q o S ( g a m i n g ) D o w n s t r e a m Q o S ( v i d e o s t r e a m i n g ) I n t e r n e t Fig[...]

Optimize Performance 40 Nighthawk AC1900 Smart WiFi Router Model R7000  T o enable upstream QoS: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net or http://www.routerlogin.com . A login screen displays. 3. Enter the router user name and password. The user name [...]

Optimize Performance 41 Nighthawk AC1900 Smart WiFi Router Model R7000 T o specify prioritization of traffic, create a policy for the type of traf fic and add the policy to the QoS Policy table in the QoS Setup screen. For convenience, the QoS Policy table lists many common applications and online games that can benefit from QoS handling. Set Up Qo[...]

Optimize Performance 42 Nighthawk AC1900 Smart WiFi Router Model R7000 6. T o add a priority rule, scroll down to the bottom of the QoS Setup screen and click the Add Priority Rule button. 7. In the QoS Policy for field, type the name of the application or game. 8. In the Priority Category list, select either Applications or Online Gaming . A list [...]

Optimize Performance 43 Nighthawk AC1900 Smart WiFi Router Model R7000 The QoS Priority Rule list displays. 8. Scroll down and click the Add Priority Rule button. The QoS - Priority Rules screen displays. 9. From the Priority Category list, select Ethernet LAN Port . 10. From the QoS Policy for list, select the LAN port. 11. From the Priority list,[...]

Optimize Performance 44 Nighthawk AC1900 Smart WiFi Router Model R7000 7. From the Priority Category list, select MAC Address . 8. If the device is in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields. If the device is not in the MAC Device List, cli[...]

Optimize Performance 45 Nighthawk AC1900 Smart WiFi Router Model R7000 Y our changes are saved. Delete an Upstream QoS Policy  T o delete a QoS policy: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net or http://www.routerlogin.com . A login screen displays. 3. [...]

Optimize Performance 46 Nighthawk AC1900 Smart WiFi Router Model R7000 NETGEAR recommends that you enable downstream QoS only if you watch streaming Internet video. When downstream QoS assigns a high priority to streaming video, it also assigns lower priority to the rest of your Internet traffic. That means other tasks like downloading content from[...]

Optimize Performance 47 Nighthawk AC1900 Smart WiFi Router Model R7000 Add Downstream QoS Rules by Keyword  T o add a downstream QoS rule by keyword: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net or http://www.routerlogin.com . A login screen displays. 3. En[...]

Optimize Performance 48 Nighthawk AC1900 Smart WiFi Router Model R7000 The router assigns high priority to streaming traffic that goes from the Internet to the device you specified. Improve Network Connections with Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and[...]

Optimize Performance 49 Nighthawk AC1900 Smart WiFi Router Model R7000 be fine for most home networks. If you notice that some devices are not being updated or reached correctly , it might be necessary to increase this value. 8. Click the Apply button. The UPnP Portmap T able displays the IP address of each UPnP device that is accessing the router [...]

50 5 5. Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls • Block Access to Y our Network • Use Keywords to Block Internet Sites • Block Services from the Internet ?[...]

Control Access to the Internet 51 Nighthawk AC1900 Smart WiFi Router Model R7000 Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home screen, your browser goes to the Live Parental Controls website, where you can learn more about Live Parental Controls and download the application.  T o set up Live Parent[...]

Control Access to the Internet 52 Nighthawk AC1900 Smart WiFi Router Model R7000 After installation, Live Parental Controls automatically starts. 7. Click the Next button. 8. Read the note, and click the Next button again to proceed. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account. 9. S[...]

Control Access to the Internet 53 Nighthawk AC1900 Smart WiFi Router Model R7000 11. Complete the fields and click the Next button. After you log on or create your account, the filtering level screen displays: 12. Select a radio button for a filtering level and click the Next button. 13. Click the T ake me to the status screen button. Parental cont[...]

Control Access to the Internet 54 Nighthawk AC1900 Smart WiFi Router Model R7000 The BASIC Home screen displays. 4. Select ADV ANCED > Security > Access Control . 5. Select the T urn on Access Control check box. Y ou must select this check box before you can specify an access rule and use the Allow and Block buttons. When this check box is cl[...]

Control Access to the Internet 55 Nighthawk AC1900 Smart WiFi Router Model R7000 4. Select ADV ANCED > Security > Block Sites . 5. Select one of the keyword blocking options: • Per Schedule . T urn on keyword blocking according to the Schedule screen settings. (See Schedule When to Block Internet Sites and Services on page 57.) • Always .[...]

Control Access to the Internet 56 Nighthawk AC1900 Smart WiFi Router Model R7000 Block Services from the Internet Y ou can block Internet services on your network based on the type of service. Y ou can block the services all the time or based on a schedule.  T o block services: 1. Launch an Internet browser from a computer or wireless device tha[...]

Control Access to the Internet 57 Nighthawk AC1900 Smart WiFi Router Model R7000 • T o find out which port numbers the service or application uses, you can contact the publisher of the application, ask user groups or newsgroups, or search on the Internet. 9. T o specify how to filter the services, select one of the following radio buttons: • On[...]

Control Access to the Internet 58 Nighthawk AC1900 Smart WiFi Router Model R7000 A void Blocking on a T rusted Computer Y ou can exempt one trusted computer from blocking. The computer you exempt must have a fixed IP address. Y ou can use the reserved IP address feature to specify the IP address. See Reserve LAN IP Addresses on page 101  T o spe[...]

Control Access to the Internet 59 Nighthawk AC1900 Smart WiFi Router Model R7000 4. Select ADV ANCED > Security > E-mail . 5. Select the T urn Email Notification On check box. 6. In the Y our Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP .com). Y ou might be able to find this informatio[...]

60 6 6. Share USB Drives Attached to the Router This chapter describes how to access and configure a USB storage drive attached to your router. The USB port on the router can be used only to connect USB storage devices like flash drives or hard drives, or a printer . Do not connect computers, USB modems, CD drives, or DVD drives to the router USB p[...]

Share USB Drives Attached to the Router 61 Nighthawk AC1900 Smart WiFi Router Model R7000 USB Drive Requirements The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives that the router supports, visit http://kbserver .netgear.com/readyshare . Some USB external hard drives and flash drives [...]

Share USB Drives Attached to the Router 62 Nighthawk AC1900 Smart WiFi Router Model R7000 2. If your USB drive has a power supply , you must use it when you connect the USB drive to the router . When you connect the USB drive to the router USB port, it might take up to two minutes before it is ready for sharing. By default, the USB drive is availab[...]

Share USB Drives Attached to the Router 63 Nighthawk AC1900 Smart WiFi Router Model R7000 Back Up Windows Computers with ReadySHARE V ault Y our router comes with free backup software for all the Windows computers in your home. Connect a USB hard disk drive (HDD) to the USB port on your router for centralized, continuous, and automatic backup.  [...]

Share USB Drives Attached to the Router 64 Nighthawk AC1900 Smart WiFi Router Model R7000 8. For the format, select Mac OS Extended (Journaled) . 9. Click the OK button. 10. Click the Apply button. Prepare to Back Up a Large Amount of Data Before you back up a large amount of data with T ime Machine, NETGEAR recommends that you follow this procedur[...]

Share USB Drives Attached to the Router 65 Nighthawk AC1900 Smart WiFi Router Model R7000 When you connect the USB drive to the router USB port, it might take up to two minutes before it is ready for sharing. By default, the USB drive is available to all computers on your local area network (LAN). 4. On your Mac computer , select Go > Connect to[...]

Share USB Drives Attached to the Router 66 Nighthawk AC1900 Smart WiFi Router Model R7000 4. Select ADV ANCED > USB Storage > Advanced Settings . 5. Specify access to the USB storage device: • Network Device Name . This is the name used to access the USB device connected to the router. The default is readyshare. • W orkgroup . If you are [...]

Share USB Drives Attached to the Router 67 Nighthawk AC1900 Smart WiFi Router Model R7000 Use FTP Within the Network File T ransfer Protocol (FTP) lets you send and receive large files faster .  T o set up FTP access: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogi[...]

Share USB Drives Attached to the Router 68 Nighthawk AC1900 Smart WiFi Router Model R7000 A login screen displays. 3. Enter the router user name and password. The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADV ANCED > USB Storage > Advanced S[...]

Share USB Drives Attached to the Router 69 Nighthawk AC1900 Smart WiFi Router Model R7000 Add a Network Folder on a USB Drive Y ou can add network folders on the USB storage device.  T o add a network folder: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net or [...]

Share USB Drives Attached to the Router 70 Nighthawk AC1900 Smart WiFi Router Model R7000 Edit a Network Folder on a USB Drive Y ou can add network folders on the USB storage device.  T o edit a network folder: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net o[...]

Share USB Drives Attached to the Router 71 Nighthawk AC1900 Smart WiFi Router Model R7000 4. Select ADV ANCED > Advanced Setup > USB Settings . By default the Enable any USB Device connection to the USB port radio button is selected. This setting lets you connect and access all your USB drives. 5. Select the No radio button. 6. Click the Appr[...]

Share USB Drives Attached to the Router 72 Nighthawk AC1900 Smart WiFi Router Model R7000 3. Enter the router user name and password. The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select USB Storage > Basic Settings . 5. Click the Safely Remove USB De[...]

73 7 7. Access the Router ’ s USB Drive Through the Internet With Dynamic DNS, you can use the Internet to access a USB hard drive attached to the router ’s USB port router when you’re not home. This chapter includes the following sections: • Access the USB Drive Through the Internet • Dynamic DNS • Y our Personal FTP Server • Set Up [...]

Access the Router ’ s USB Drive Through the Internet 74 Nighthawk AC1900 Smart WiFi Router Model R7000 Access the USB Drive Through the Internet Y ou can access the USB drive through the Internet when you’re not home.  T o access the USB drive from a remote computer: 1. Launch a web browser on a computer that is not on your home network. 2. [...]

Access the Router ’ s USB Drive Through the Internet 75 Nighthawk AC1900 Smart WiFi Router Model R7000 4. Select ADV ANCED > USB Storage > Advanced Settings . 5. Select the FTP (via Internet) check box. 6. Click the Apply button. Y our changes are saved. 7. T o limit access to the admin user , click the Edit button. 8. In the Read Access li[...]

Access the Router ’ s USB Drive Through the Internet 76 Nighthawk AC1900 Smart WiFi Router Model R7000 3. T ype ftp:// and the Internet port IP address in the address field of the browser . For example, type ftp://10.1.65.4 . If you are using Dynamic DNS, type the DNS name. For example, type ftp://MyName.mynetgear .com . 4. When prompted, log in:[...]

Access the Router ’ s USB Drive Through the Internet 77 Nighthawk AC1900 Smart WiFi Router Model R7000 NETGEAR Dynamic DNS (DDNS) service account and specify the account settings in the router ’s Dynamic DNS screen. FTP Directory: FTP://‘custom name’.mynetgear.com FTP Directory: FTP://‘custom name’.mynetgear.com FTP D ire ctor y: FTP :/[...]

Access the Router ’ s USB Drive Through the Internet 78 Nighthawk AC1900 Smart WiFi Router Model R7000 4. Select ADV ANCED > Advanced Settings > Dynamic DNS . 5. Select the Use a Dynamic DNS Service check box. 6. In the Service Provider list, select NETGEAR . 7. Select the No radio button. 8. In the Host Name field, type the name that you w[...]

Access the Router ’ s USB Drive Through the Internet 79 Nighthawk AC1900 Smart WiFi Router Model R7000 The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADV ANCED > Advanced Settings > Dynamic DNS . 5. Select the Use a Dynamic DNS Service chec[...]

Access the Router ’ s USB Drive Through the Internet 80 Nighthawk AC1900 Smart WiFi Router Model R7000 Change the Dynamic DNS Settings  T o change your settings: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net or http://www.routerlogin.com . A login screen d[...]

81 8 8. Use the Router as a Media Server This chapter contains the following sections: • Specify ReadyDLNA Media Server Settings • Play Music from a USB Drive with iT unes Server • Play Media from a USB Drive on TiV o[...]

Use the Router as a Media Server 82 Nighthawk AC1900 Smart WiFi Router Model R7000 Specify ReadyDLNA Media Server Settings By default, the router acts as a ReadyDLNA media server , which lets you view movies and photos on DLNA/UPnP A V -compliant media players, such as Xbox360, Playstation, and NETGEAR media players.  T o specify media server se[...]

Use the Router as a Media Server 83 Nighthawk AC1900 Smart WiFi Router Model R7000 iPhone or iPad to play music on any AirPlay devices, such as Apple TV or AirPlay-supported receivers. Figure 1 1. Play music on a USB drive with iT unes Supported music file formats are MP3, AAC, FLAC, The maximum number of music file supported is10,000 W A V and WMA[...]

Use the Router as a Media Server 84 Nighthawk AC1900 Smart WiFi Router Model R7000 d. Select ADV ANCED > USB Storage > Media Server . e. Make sure that the Enable iT unes Media Server (Music Only) check box is selected. f. Enter the passcode and click the Allow Control button. g. Click the Apply button. Y our changes are saved. On your iPhone[...]

Use the Router as a Media Server 85 Nighthawk AC1900 Smart WiFi Router Model R7000 5. Make sure that the Enable TiV o support check box is selected.  T o play videos: 1. On the T iV o, select TiV o Central > My Shows . 2. Go to the bottom of the list tand select the R7000.  T o play music or view photos: 1. On the T iV o, select TiV o Cent[...]

Use the Router as a Media Server 86 Nighthawk AC1900 Smart WiFi Router Model R7000 2. Select an item to play or watch.  T o copy TiV o files to a computer: Use the T iV o Desktop accessory , available at https://www3.tivo.com/store/accessories-software.do .[...]

87 9 9. Share a USB Printer The ReadySHARE Printer utility lets you share a USB printer that is connected to the USB port on your router. Y ou can share this USB printer among the Windows and Mac computers on your network. This chapter contains the following sections: • Install the Printer Driver and Cable the Printer • Download the ReadySHARE [...]

Share a USB Printer 88 Nighthawk AC1900 Smart WiFi Router Model R7000 Install the Printer Driver and Cable the Printer Some USB printer manufacturers (for example, HP and Lexmark printers) request that you do not connect the USB cable until the installation software prompts you to do so.  T o install the driver and cable the printer: 1. On each [...]

Share a USB Printer 89 Nighthawk AC1900 Smart WiFi Router Model R7000 Install the ReadySHARE Printer Utility Y ou must install the ReadySHARE Printer utility on each computer that will share the printer . After you install it, the utility displays as NETGEAR USB Control Center on your computer .  T o install the utility: 1. Double-click the Read[...]

Share a USB Printer 90 Nighthawk AC1900 Smart WiFi Router Model R7000 The NETGEAR USB Control Center displays the main screen. Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from accessing the USB printer . If you do not see the USB printer displayed in the screen, you can disable the firewall temporarily to allow the uti[...]

Share a USB Printer 91 Nighthawk AC1900 Smart WiFi Router Model R7000  T o print and release the printer to any computer on the network: 1. T o print your document, use the print feature in your application. The NETGEAR USB Control Center automatically connects your computer to the USB printer and prints the document. If another computer is alre[...]

Share a USB Printer 92 Nighthawk AC1900 Smart WiFi Router Model R7000 Use the Scan Feature of a Multifunction USB Printer If your USB printer supports scanning, you can also use the USB printer for scanning. For example, the USB printer displayed in the Windows Printers and Faxes window is ready for print jobs.  T o use the scan feature of a mul[...]

Share a USB Printer 93 Nighthawk AC1900 Smart WiFi Router Model R7000 Change NETGEAR USB Control Center Settings Y ou can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows. Y ou can also change the language and specify the time-out to release the printer connection.  T o turn off automatic NETGEAR USB Con[...]

94 10 10. Specify Network Settings This chapter includes the following sections: • View W AN Settings • Set Up a Default DMZ Server • Change the Router ’s Device Name • Change the LAN TCP/IP Settings • Specify the IP Addresses that the Router Assigns • Disable the DHCP Server Feature in the Router • Reserve LAN IP Addresses • Use [...]

Specify Network Settings 95 Nighthawk AC1900 Smart WiFi Router Model R7000 V iew W AN Settings Y ou can view or configure wide area network (W AN) settings for the Internet port. Y ou can set up a DMZ (demilitarized zone) server , change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its W AN (Internet) port. ?[...]

Specify Network Settings 96 Nighthawk AC1900 Smart WiFi Router Model R7000 MTU only if you are sure that it is necessary for your ISP connection. See Change the MTU Size on page 35. • NA T Filtering . Network Address T ranslation (NA T) determines how the router processes inbound traffic. Secured NA T protects computers on the LAN from attacks fr[...]

Specify Network Settings 97 Nighthawk AC1900 Smart WiFi Router Model R7000 4. Select ADV ANCED > Setup > W AN Setup . 5. Select the Default DMZ Server check box. 6. T ype the IP address. 7. Click the Apply button. Y our change takes effect. Change the Router ’ s Device Name The router ’s device name is R7000. This device name displays in [...]

Specify Network Settings 98 Nighthawk AC1900 Smart WiFi Router Model R7000  T o change the LAN TCP/IP settings: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net or http://www.routerlogin.com . A login screen displays. 3. Enter the router user name and password.[...]

Specify Network Settings 99 Nighthawk AC1900 Smart WiFi Router Model R7000 - RIP-1 . This format is universally supported. It is adequate for most networks, unless you have an unusual network setup. - RIP-2 . This format carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M u[...]

Specify Network Settings 100 Nighthawk AC1900 Smart WiFi Router Model R7000 4. Select ADV ANCED > Setup > LAN Setup . 5. Make sure that the Use Router as DHCP Server check box is selected. 6. Specify the range of IP addresses that the router assigns: a. In the Starting IP Address field, type the lowest number in the range. This IP address mus[...]

Specify Network Settings 101 Nighthawk AC1900 Smart WiFi Router Model R7000  T o disable the DHCP server feature in the router: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net or http://www.routerlogin.com . A login screen displays. 3. Enter the router user na[...]

Specify Network Settings 102 Nighthawk AC1900 Smart WiFi Router Model R7000 8. Click the Apply button. The reserved address is entered into the table. The reserved address is not assigned until the next time the computer contacts the router’s DHCP server . Reboot the computer , or access its IP configuration and force a DHCP release and renew . ?[...]

Specify Network Settings 103 Nighthawk AC1900 Smart WiFi Router Model R7000 7. Within two minutes, go to the client device and use its WPS software to connect to the WiFi network. The WPS process automatically sets up your wireless computer with the network password when it connects. The router WPS screen displays a confirmation message. Specify Ba[...]

Specify Network Settings 104 Nighthawk AC1900 Smart WiFi Router Model R7000 4. Select Wireless . 5. In the Region list, select your region. In some locations, you cannot change this setting. 6. T o control the SSID broadcast, select or clear the Enable SSID Broadcast check box. When this check box is selected, the router broadcasts its network name[...]

Specify Network Settings 105 Nighthawk AC1900 Smart WiFi Router Model R7000 At 5 GHz, Up to 1300 Mbps is the default setting, which allows 802.1 1ac and 802.1 1a wireless devices to join the network. The other settings are Up to 600 Mbps and Up to 289 Mbps . 11. Click the Apply button. Y our settings are saved. If you connected wirelessly to the ne[...]

Specify Network Settings 106 Nighthawk AC1900 Smart WiFi Router Model R7000 The WP A2 options use the newest standard for the strongest security , but some older computers and wireless devices cannot use WP A2. By default, the WP A-PSK [TKIP] + WP A2-PSK [AES] radio button is selected so that new or old computers and wireless devices can connect to[...]

Specify Network Settings 107 Nighthawk AC1900 Smart WiFi Router Model R7000 4. Select Guest Network . 5. Select any of the following wireless settings: • Enable Guest Network . When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile. • Enable SSID Broadcast . If this c[...]

Specify Network Settings 108 Nighthawk AC1900 Smart WiFi Router Model R7000 How the Router Manages Wireless Clients A wireless client is any computer or wireless device that connects to the router’s WiFi network. The router uses Airtime fairness and implicit Beamforming to manage its wireless clients. These features are enabled by default, but yo[...]

Specify Network Settings 109 Nighthawk AC1900 Smart WiFi Router Model R7000 The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADV ANCED > Advanced Setup > Wireless Settings . 5. Scroll down below the WPS Settings section of the screen and clear [...]

Specify Network Settings 11 0 Nighthawk AC1900 Smart WiFi Router Model R7000 The BASIC Home screen displays. 4. Select ADV ANCED > Advanced Setup > Wireless Settings . 5. Select or clear the Enable Wireless Radio check boxes in the 2.4 GHz and 5 GHz sections of the screen. Clearing this check box turns off the WiFi feature of the router. 6. C[...]

Specify Network Settings 111 Nighthawk AC1900 Smart WiFi Router Model R7000 4. Select ADV ANCED > Advanced Setup > Wireless Settings . The Advanced Wireless Settings screen displays. 5. Click the Add a new period button. 6. Use the lists, radio buttons, and check boxes to set up a period during which you want to turn off the wireless signal. [...]

Specify Network Settings 11 2 Nighthawk AC1900 Smart WiFi Router Model R7000 5. (Optional) Select or clear the Disable Router ’ s PIN check box. The PIN function might temporarily be disabled when the router detects suspicious attempts to break into the router’ s wireless settings by using the router’ s PIN through WPS. Y ou can manually enab[...]

Specify Network Settings 11 3 Nighthawk AC1900 Smart WiFi Router Model R7000 5. Select ADV ANCED > Advanced Setup > Wireless AP . 6. Select the Enable AP Mode check box. 7. Scroll down and select the radio button for the IP address setting that you want to use: • Get dynamically from existing router . The other router on the network assigns[...]

Specify Network Settings 11 4 Nighthawk AC1900 Smart WiFi Router Model R7000 Set Up the Router in Bridge Mode Y ou can use your router in bridge mode to connect multiple devices wirelessly at the faster 802.1 1ac speed. Y ou need two routers: one set up as a router and the other set up as a bridge. Smart WiFi Router in bridge mode Smart WiFi Router[...]

Specify Network Settings 11 5 Nighthawk AC1900 Smart WiFi Router Model R7000 2. Launch an Internet browser from a computer or wireless device that is connected to the network. 3. T ype http://www.routerlogin.net or http://www.routerlogin.com . A login screen displays. 4. Enter the router user name and password. The user name is admin . The default [...]

Specify Network Settings 11 6 Nighthawk AC1900 Smart WiFi Router Model R7000 For 802.1 1ac mode, select 5 GHz . b. In the Name (SSID) field, enter the wireless network name (SSID). c. In the Security Option section, select a radio button. d. If prompted, type the passphrase (the WiFi password that you use to connect wirelessly to the other router).[...]

Specify Network Settings 11 7 Nighthawk AC1900 Smart WiFi Router Model R7000 • Wireless base station . The router acts as the parent access point that bridges traffic to and from the child repeater access point. The base station also handles wireless and wired local computers. T o configure this mode, you must know the MAC addresses of the child [...]

Specify Network Settings 11 8 Nighthawk AC1900 Smart WiFi Router Model R7000 5. Select ADV ANCED > Advanced Setup > Wireless Repeating Function . 6. Select the Enable Wireless Repeating Function check box. 7. Select the W ireless Base Station radio button. 8. T o prevent wireless clients from associating with the base station and allow LAN cl[...]

Specify Network Settings 11 9 Nighthawk AC1900 Smart WiFi Router Model R7000 2. T ype http://www.routerlogin.net or http://www.routerlogin.com . A login screen displays. 3. Enter the router user name and password. The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen display[...]

Specify Network Settings 120 Nighthawk AC1900 Smart WiFi Router Model R7000 12. V erify connectivity across the LANs. A computer on any wireless or wired LAN segment of the router can connect to the Internet or share files and printers with any other computer or server connected to the other access point.[...]

121 11 1 1. Manage Y our Network This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Update the Router Firmware • Change the admin Password • Recover the admin Password • View Router Status • View Logs of Router Activity • Monitor Inte[...]

Manage Y our Network 122 Nighthawk AC1900 Smart WiFi Router Model R7000 Update the Router Firmware The router firmware (routing software) is stored in flash memory . Y ou might see a message at the top of the genie screens when new firmware is available. Y ou can respond to that message to update the firmware, or you can check to see if new firmwar[...]

Manage Y our Network 123 Nighthawk AC1900 Smart WiFi Router Model R7000  T o set the password for the user name admin: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net or http://www.routerlogin.com . A login screen displays. 3. Enter the router user name and pa[...]

Manage Y our Network 124 Nighthawk AC1900 Smart WiFi Router Model R7000 3. Enter the router user name and password. The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADV ANCED > Administration > Set Password . 5. Select the Enable Password Recov[...]

Manage Y our Network 125 Nighthawk AC1900 Smart WiFi Router Model R7000 4. Click the ADV ANCED tab. 5. For information about the displayed settings, click the Show/Hide Help Center link at the bottom of the screen. Display Internet Port Statistics  T o display Internet port statistics: 1. Launch an Internet browser from a computer or wireless de[...]

Manage Y our Network 126 Nighthawk AC1900 Smart WiFi Router Model R7000 6. In the Internet Port pane, click the Show Statistics button. The following information displays: • System Up T ime . The time elapsed since the router was last restarted. • Port . The statistics for the W AN (Internet) and LAN (Ethernet) ports. For each port, the screen [...]

Manage Y our Network 127 Nighthawk AC1900 Smart WiFi Router Model R7000 The BASIC Home screen displays. 4. Click the ADV ANCED tab. 5. In the Internet Port pane, click the Connection Status button. The following information displays: • IP Address . The IP address that is assigned to the router. • Subnet Mask . The subnet mask that is assigned t[...]

Manage Y our Network 128 Nighthawk AC1900 Smart WiFi Router Model R7000 A login screen displays. 3. Enter the router user name and password. The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADV ANCED > Administration > Logs . The log screen sho[...]

Manage Y our Network 129 Nighthawk AC1900 Smart WiFi Router Model R7000 2. T ype http://www.routerlogin.net or http://www.routerlogin.com . A login screen displays. 3. Enter the router user name and password. The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4.[...]

Manage Y our Network 130 Nighthawk AC1900 Smart WiFi Router Model R7000 9. In the T raffic Control section, specify whether the router should issue a warning message before the monthly limit of Mbytes or hours is reached. By default, the value is 0 and no warning message is issued. Y ou can select one of the following to occur when the limit is att[...]

Manage Y our Network 131 Nighthawk AC1900 Smart WiFi Router Model R7000 2. T ype http://www.routerlogin.net or http://www.routerlogin.com . A login screen displays. 3. Enter the router user name and password. The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4.[...]

Manage Y our Network 132 Nighthawk AC1900 Smart WiFi Router Model R7000  T o delete a static route: 1. In the table, select the radio button for the route. 2. Click the Delete button. The route is removed from the table. V iew Devices Currently on the Network Y ou can view all computers or devices that are currently connected to your network. ?[...]

Manage Y our Network 133 Nighthawk AC1900 Smart WiFi Router Model R7000 Manage the Router Configuration File The configuration settings of the router are stored within the router in a configuration file. Y ou can back up (save) this file to your computer , restore it, or reset it to the factory default settings. Back Up Settings  T o back up the[...]

Manage Y our Network 134 Nighthawk AC1900 Smart WiFi Router Model R7000 The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADV ANCED > Administration > Backup Settings . 5. Click the Browse button to find and select the cfg file. 6. Click the Res[...]

Manage Y our Network 135 Nighthawk AC1900 Smart WiFi Router Model R7000 Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. See Change the admin Password [...]

Manage Y our Network 136 Nighthawk AC1900 Smart WiFi Router Model R7000 • T o allow access from a range of IP addresses on the Internet, select the IP Address Range radio button. Enter a beginning and ending IP address to define the allowed range. • T o allow access from any IP address on the Internet, select the Everyone radio button. 7. Speci[...]

137 12 12. Use VPN to Access Y our Network This chapter includes the following sections: • Set Up a VPN Connection • Specify VPN Service in the Router • Install OpenVPN Software on Y our Computer • Use VPN to Access the Router ’s USB Drive and Media • Use VPN to Access Y our Internet Service at Home[...]

Use VPN to Access Y our Network 138 Nighthawk AC1900 Smart WiFi Router Model R7000 Set Up a VPN Connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. Secur e rem ote a ccess Internet Open VPN Client Figure 14. VPN provides a secure tunnel between your home network and a remote c[...]

Use VPN to Access Y our Network 139 Nighthawk AC1900 Smart WiFi Router Model R7000 Specify VPN Service in the Router Y ou must specify the VPN service settings in the router before you can use a VPN connection.  T o specify the VPN service: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. T yp[...]

Use VPN to Access Y our Network 140 Nighthawk AC1900 Smart WiFi Router Model R7000 The OpenVPN Setup Wizard displays: 5. Click the Next button. 6. Read the License Agreement and click the I Agree button. The Choose Components screen displays: 7. Leave the check boxes selected as shown, and click the Next button. 8. T o specify the destination folde[...]

Use VPN to Access Y our Network 141 Nighthawk AC1900 Smart WiFi Router Model R7000 9. Click the Install button. The screen displays the progress of the installation and then displays the final installation screen. 10. Click the Finish button. 11. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is i[...]

Use VPN to Access Y our Network 142 Nighthawk AC1900 Smart WiFi Router Model R7000  T o open a VPN tunnel: 1. Launch the OpenVPN application with administrator privileges. The OpenVPN icon displays in the Windows taskbar . Tip: Y ou can create a shortcut to the VPN program, then in the settings for the shortcut and select the run as administrato[...]

Use VPN to Access Y our Network 143 Nighthawk AC1900 Smart WiFi Router Model R7000 Use VPN to Access the Router ’ s USB Drive and Media  T o access the router ’s USB drive and download files: 1. In Windows File Manager , select the Network folder . The network resources display . The ReadySHARE icon is in the computers section and the remote[...]

Use VPN to Access Y our Network 144 Nighthawk AC1900 Smart WiFi Router Model R7000 2. T ype http://www.routerlogin.net or http://www.routerlogin.com . A login screen displays. 3. Enter the router user name and password. The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen d[...]

Use VPN to Access Y our Network 145 Nighthawk AC1900 Smart WiFi Router Model R7000 6. Scroll down to the Clients will use this VPN connection to access section, and select the Home Network only radio button. This is the default setting. The VPN connection is only to your home network, not to the Internet service for your home network. 7. Click the [...]

146 13 13. Specify Internet Port Settings Y ou can use port forwarding and port triggering to set up rules for Internet traffic. Y ou need networking knowledge to set up these features. This chapter includes the following sections: • Set Up Port Forwarding to a Local Server • Set Up Port T riggering[...]

Specify Internet Port Settings 147 Nighthawk AC1900 Smart WiFi Router Model R7000 Set Up Port Forwarding to a Local Server If you have a server in your home network, you can allow certain types of incoming traffic to reach the server . For example, you might want to make a local web server , FTP server , or game server visible and available to the [...]

Specify Internet Port Settings 148 Nighthawk AC1900 Smart WiFi Router Model R7000 10. Click the Add button. The service displays in the list. Add a Custom Port Forwarding Service  T o add a custom service: 1. Find out which port number or range of numbers the application uses. Y ou can usually find this information by contacting the publisher of[...]

Specify Internet Port Settings 149 Nighthawk AC1900 Smart WiFi Router Model R7000 • T ype the port numbers in the Internal Starting Port and Internal Ending Port fields. 12. T ype the IP address in the Internal IP address field or select the radio button for an attached device listed in the table. 13. Click the Apply button. The service is now in[...]

Specify Internet Port Settings 150 Nighthawk AC1900 Smart WiFi Router Model R7000 Delete a Port Forwarding Entry  T o delete a port forwarding entry: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net or http://www.routerlogin.com . A login screen displays. 3. En[...]

Specify Internet Port Settings 151 Nighthawk AC1900 Smart WiFi Router Model R7000 • Destination address . The IP address of www .example.com, which is the address of your router . • Destination port number . 80, which is the standard port number for a web server process. 2. Y our router receives the message and finds your port forwarding rule f[...]

Specify Internet Port Settings 152 Nighthawk AC1900 Smart WiFi Router Model R7000 A login screen displays. 3. Enter the router user name and password. The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADV ANCED > Advanced Setup > Port Forwarding[...]

Specify Internet Port Settings 153 Nighthawk AC1900 Smart WiFi Router Model R7000 A login screen displays. 3. Enter the router user name and password. The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADV ANCED > Advanced Setup > Port Forwarding[...]

Specify Internet Port Settings 154 Nighthawk AC1900 Smart WiFi Router Model R7000 2. Y our IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Y our computer then sends this request message to your router . 3. Y our router creates an entry in its interna[...]

155 14 14. T roubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear .com for product and contact information. This chapter contains the following sections: • Quick Tips • T roubleshoot[...]

T roubleshooting 156 Nighthawk AC1900 Smart WiFi Router Model R7000 Quick T ips This section describes tips for troubleshooting some common problems. Sequence to Restart Y our Network When you need to restart your network, follow this sequence: 1. T urn off and unplug the modem. 2. T urn off the router. 3. Plug in the modem and turn it on. W ait tw[...]

T roubleshooting 157 Nighthawk AC1900 Smart WiFi Router Model R7000 T roubleshoot with the LEDs After you turn on power to the router, the following sequence of events occurs: 1. When power is first applied, verify that the Power LED is lit. 2. After approximately 30 seconds, verify the following: • The Power LED is solid white. • The Internet [...]

T roubleshooting 158 Nighthawk AC1900 Smart WiFi Router Model R7000 • Press and hold the Reset button to return the router to its factory settings. For more information, see T roubleshoot Y our Network Using the Ping Utility on page 162. If the error persists, you might have a hardware problem. Contact technical support at www .netgear .com/suppo[...]

T roubleshooting 159 Nighthawk AC1900 Smart WiFi Router Model R7000 • T ry quitting the browser and launching it again. • Make sure that you are using the correct login information. The user name is admin , and the default password is password . Make sure that Caps Lock is off when you enter this information. • If you are attempting to set up[...]

T roubleshooting 160 Nighthawk AC1900 Smart WiFi Router Model R7000 If your router has an IP address, but your computer is does not load any web pages from the Internet, it might be due to the following reasons: • Y our computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (su[...]

T roubleshooting 161 Nighthawk AC1900 Smart WiFi Router Model R7000 T ypically , your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, restart your computer . Alternatively , you can configure your computer manually with a DNS address, as explained in the documentat[...]

T roubleshooting 162 Nighthawk AC1900 Smart WiFi Router Model R7000 • Is your router too far from your computer , or too close? Place your computer near the router, but at least 6 feet (1.8 meters) away , and see whether the signal strength improves. • Are objects between the router and your computer blocking the wireless signal? T roubleshoot [...]

T roubleshooting 163 Nighthawk AC1900 Smart WiFi Router Model R7000 V erify that the IP address for your router and your computer are correct and that the addresses are on the same subnet. T est the Path from Y our Computer to a Remote Device After verifying that the LAN path works correctly , test the path from your computer to a remote device. 1.[...]

164 A A. Supplemental Information This appendix covers the following topics: • Factory Settings • T echnical Specifications[...]

Supplemental Information 165 Nighthawk AC1900 Smart WiFi Router Model R7000 Factory Settings Y ou can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets, and returns to the factory configuration settings[...]

Supplemental Information 166 Nighthawk AC1900 Smart WiFi Router Model R7000 Wireless Wireless communication Enabled SSID name See router label Security WP A2-PSK (AES) Broadcast SSID Enabled T ransmission speed Auto * Country/region United States in the US; otherwise varies by region RF channel 6 until region selected Operating mode Up to 600 Mbps [...]

Supplemental Information 167 Nighthawk AC1900 Smart WiFi Router Model R7000 T echnical Specifications T able 4. R7000 Router specifications Feature Description Data and routing protocols TCP/IP , RIP-1, RIP-2, DHCP , PPPoE, PPTP , Bigpond, Dynamic DNS, UPnP , and SMB Power adapter • North America: 120V , 60 Hz, input • UK, Australia: 240V , 50 [...]