NETGEAR WNR3500 manual

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Table of contents for the manual

  • Page 1

    202-10305-01 March 2008 v1.0 NETGEAR , Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual[...]

  • Page 2

    ii v1.0, March 2008 © 2008 by NETGEAR, Inc. All rights reserved. Product Registrat ion, Support, and Documen t ation Register your product at http://www .netgear .com/r egister . Registration is required be fore you can use our telephone support service. Product updates and W e b support are always available at http://www .netgear .com/support . S[...]

  • Page 3

    v1.0, March 2008 iii NOTE: This product's firmware limits operation to only the chan nels allowed in a particular Region or Country . Therefore, all options described in this user's guide may not be avai lable in your version of the product. Europe – EU Declaration of Conformity Marking by the above symbol indicates compliance with th e[...]

  • Page 4

    v1.0, March 20 08 iv FCC Requirement s for Operation in the United St ates FCC Information to User This product does not contain an y user serviceable components and is to be us ed with approved antennas only . Any product changes or modifications wi ll invalidate all applic able regul atory c e rtificatio ns and approvals. FCC Guidelines for Human[...]

  • Page 5

    v1.0, March 2008 v FCC Declaration Of Confo rmity W e NETGEAR, Inc., 4500 Great America Parkway , Santa Clara, CA 95054, declare under our sole responsibility that the model WNR3500 RangeMax W ireless-N Gigabit Router WNR 3500 complies with Part 1 5 of FCC Rules. Operation is subject to the following two conditions: • This device may not cause ha[...]

  • Page 6

    v1.0, March 20 08 vi Product and Publication Det ails Model Number: WNR3500 Publication Date: March 2008 Product Family: Wireless Router Product Name: RangeMax Wireless-N Gigabi t Router WNR3500 Home or Business Prod uc t: Home Language: Engl ish Publication Part Number: 202-10305-01[...]

  • Page 7

    vii v1.0, March 2008 Content s About This Manual Conventions, Formats, and Scope ............... ................ ................ ................ ................ .... xi How to Use This Manual ................. ................ ................ ................ ................ ............. ....xii How to Print This Manual .....................[...]

  • Page 8

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual viii Contents v1.0, March 2008 Chapter 3 Restricting Access From Y our Network Content Filtering Overview .......... ................. ................ ............. ................ ................ ..... 3-1 Blocking Access to Internet Sites ................. ............ ........[...]

  • Page 9

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Contents ix v1.0, March 2008 How Port Forwarding Changes the Communication Process ................ ................ .. 5-5 How Port Forwarding Differs from Port T ri ggering .............. ................ ................ ..... 5-6 Configuring Port Forwarding to Local Servers .[...]

  • Page 10

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual x Contents v1.0, March 2008 Problems with Date and T ime ... ................ ................ ................. ................ ................ ..... 7-9 Solving Wireless Connection Problems . ................ ................ ................. ................ ........ 7-9 Using[...]

  • Page 11

    xi v1.0, March 2008 About This Manual The user manual provides information for con figuring the features of the NETGEAR ® RangeMax W ireless-N Gigabit Router WNR3500 beyond initial configuration settings. Initial configuration instructions can be found in the NETGEAR W ir e less Router Setup Manual . Y ou should have basi c to intermediate compute[...]

  • Page 12

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual xii v1.0, March 2008 • Scope . This manual is written for the WNR3500 router according to these specifications: For more information abou t network, Internet, firewall, and VP N technologies, c lick the links to the NETGEAR website in Appendix B, “Related Documents .” How to U[...]

  • Page 13

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al xiii v1.0, March 2008 • Printing from PDF . Y our computer must have the free Adobe Acrobat Reader installed for you to view and print PDF files. The Acrobat Reader is available on the Adobe website at http://www .adobe.c om . – Printing a PDF chapter . U se the PDF of This C[...]

  • Page 14

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual xiv v1.0, March 2008[...]

  • Page 15

    1-1 v1.0, March 2008 Chapter 1 Configuring Basic Connectivity This chapter describes the settings for your Internet connection and your wireless local area network (LAN) connection. When you perform the initial configuration of your wireless rout er using the Resour ce CD as described in the NETGEAR W ir eless Router Setup Manual, these settings ar[...]

  • Page 16

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 1-2 Configuring Ba sic Connectivit y v1.0, March 2008 Logging In to Y our Wireless Router When the wireless router is connected to your network, you can access and configure the router using your browser . T o access the W eb Configura tion Manager: 1. Connect to the wireless router[...]

  • Page 17

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Configuring Basic Co nnectivity 1-3 v1.0, March 2008 The Checking for Firmware Updates screen a ppears unless you previously cleared the Check for Updated Firmwar e Upon Log-in check box. If the router discovers a newer version of software , you are asked if you want to upgrade t[...]

  • Page 18

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 1-4 Configuring Ba sic Connectivit y v1.0, March 2008 If the wireless router is connected to the Internet, you can select Knowledge Base or Documentation under W eb Support in the main menu to view support information or the documentation for the wireless router. If you do not click[...]

  • Page 19

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Configuring Basic Co nnectivity 1-5 v1.0, March 2008 Configuring Y our Internet C onnection Using the Smart Setup Wiza rd Y ou can manually configure your Internet connection using the Basic Settin gs screen, or you can allow the Smart Setup W izard to determine your Internet Ser[...]

  • Page 20

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 1-6 Configuring Ba sic Connectivit y v1.0, March 2008 – Account Name (might also be called Host Name). The account name is provided to the ISP during a DHCP request from your router . In most cases, this setting is not required, but some ISPs require it for access to ISP services [...]

  • Page 21

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Configuring Basic Co nnectivity 1-7 v1.0, March 2008 – Internet IP Address . Determines how yo ur router obta ins an IP address for Internet access. • If your ISP assigns an IP address dynamically (by DHCP), select Get Dynamically From ISP . • If your ISP has assig ned you [...]

  • Page 22

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 1-8 Configuring Ba sic Connectivit y v1.0, March 2008 If a login is required by your ISP , the followi ng settings appear in the Basic Settings screen: – Internet Servic e P r ovider . This drop-down list contains a few ISPs that need special protocols for connection. The list inc[...]

  • Page 23

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Configuring Basic Co nnectivity 1-9 v1.0, March 2008 • Other , which selects PPPoE (Point to Point Protoco l over Ethernet), the proto col used by most DSL services worldwide. – Login and Password . This is the user name and passw ord provided by your ISP . This name and pass[...]

  • Page 24

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 1-10 Configuring Ba sic Connectivit y v1.0, March 2008 – Connection Mode . This drop-down list (shown in Figure 1-6 on page 1-8 ) selects when the router wi ll connect to and disconne ct from the Inte rne t. The list includes: • Always On . The router logs in to the Internet imm[...]

  • Page 25

    2-1 v1.0, March 2008 Chapter 2 Safeguarding Y our Network The RangeMax W ireless-N Gigabit Router WNR3500 provides highly ef fective security features, which are covered in de tail in this chapter . This chapter includes the following sections: • “Choosing Appropriat e W ireless Security ” • “Recording Basic W ireless Settings Setup Infor[...]

  • Page 26

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 2-2 Safeguarding Your Network v1.0, March 2008 WEP connections can take slightly longer to establish. Also, WEP , WP A-PSK, and WP A2-PSK encryption can consume more battery power on a notebook computer , and can cause significant performance degra dation with a slow computer . T o [...]

  • Page 27

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Safeguarding Your Network 2- 3 v1.0, March 2008 • Use Wi-Fi P rotected Setup (WPS) to automatically set the SSID and implement WP A/ WP A2 security on both the ro uter and the client device . If the clients in your networ k are WPS capable, you can use Wi-Fi Protected Se tup (W[...]

  • Page 28

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 2-4 Safeguarding Your Network v1.0, March 2008 T able 2-2. Other Features Th at Enhance Securit y Security T ype Description Disable the wireles s router radio. If you disable the wireless router ra dio, wireless devices cannot commu nicate with the router at all. Y ou might disable[...]

  • Page 29

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Safeguarding Your Network 2- 5 v1.0, March 2008 Recording Basic Wireless Settings Setup Information Before customizing your wireless settings, print this section, and re cord the following information. If you are working with an existing wireless network, the person who set up or[...]

  • Page 30

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 2-6 Safeguarding Your Network v1.0, March 2008 – Passphrase . _________ ______________ _______ These charact ers ar e case-sensitive. Enter a word or group of printable ch aracters. When y ou use WP A-PSK, the other devices in the network will not connect unless they are also set [...]

  • Page 31

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Safeguarding Your Network 2- 7 v1.0, March 2008 The available settings in this screen are: • Name (SSID) . The SSID is also known as the wireless network name. Enter a value of up to 32 alphanumeric characters. When more than on e wireless network is active, different wireless [...]

  • Page 32

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 2-8 Safeguarding Your Network v1.0, March 2008 • Channel . This field determines which operating frequ ency is used. It should not be necessary to change the wireless channel unless you notic e interference problems with anot her nearby wireless network. The wireless router uses c[...]

  • Page 33

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Safeguarding Your Network 2- 9 v1.0, March 2008 Configuring WEP Wireless Security WEP Shared Key authentication and WEP data encryption can be defeated by a determined eavesdropper using publicly available tools. WEP of fers the following options: • Open System . W ith Open Sys[...]

  • Page 34

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 2-10 Safeguard ing Your Netw ork v1.0, March 2008 . 3. Select the authentication ty pe and encryption strength. 4. Y ou can manually or a utomatically program the four data encryption keys. These va lues must be identical on all computers an d access points in your network. • Auto[...]

  • Page 35

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Safeguarding Your Network 2-11 v1.0, March 2008 them. Check whether newer drivers are available from the manufacturer . Also, you might be able to use the Push 'N' Connect feature to configure th is type of security if it is supported by your wireless clients. See “Us[...]

  • Page 36

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 2-12 Safeguard ing Your Netw ork v1.0, March 2008 4. Click Apply to save your settings. V iewing Advanced Wireless Settings This section describes the wireless settings that you can view and specify in the Advanced W ireless Settings screen, which you access under Advanced in the ma[...]

  • Page 37

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Safeguarding Your Network 2-13 v1.0, March 2008 The available settings in this screen are: • Enable Wir eless Router Radio . If you disable the wireless router radio, wireless devices cannot connect to the WNR3500 rou ter. If you will not be using you r wireless network for a p[...]

  • Page 38

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 2-14 Safeguard ing Your Netw ork v1.0, March 2008 Using Push 'N' Connect (Wi-Fi Protected Setup) If your wireless clients support W i-Fi Pro tected Setup (WPS), you can use this feature to config ure the router ’ s network name (SSID) and security settings and, at the sa[...]

  • Page 39

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Safeguarding Your Network 2-15 v1.0, March 2008 2. On the wireless client, follow its specific networki ng instructions to enable WP S, to allow it to connect to the router . The WNR3500 router’ s green button light ce ases blinking and remains on when one of these conditions o[...]

  • Page 40

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 2-16 Safeguard ing Your Netw ork v1.0, March 2008 5. In the wireless client, follow its specific networki ng instructions to enab le WPS, to allow it to connect to the router . The WNR3500 router’ s green button light ce ases blinking and remains on when one of these conditions oc[...]

  • Page 41

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Safeguarding Your Network 2-17 v1.0, March 2008 5. In the Add WPS Client screen of the WNR3500 router, enter the client security PIN in the Enter Client’ s PIN fiel d. 6. Click Next . The following screen displays, and the Smart W izard initiates the wireless connection: Config[...]

  • Page 42

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 2-18 Safeguard ing Your Netw ork v1.0, March 2008 These options are availa ble under WPS Settings: • Router’s PIN . The PIN is displayed so that you can use it to c onfigure the router through WPS (W i-Fi Protected Setup). It is also displayed on the router’ s label. • Disab[...]

  • Page 43

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Safeguarding Your Network 2-19 v1.0, March 2008 Adding Additional Non- WPS-Enabled Client s If you are connecting a combination of WPS-enabled clients and clie nts that are not WPS enabled, you cannot use the WPS setup procedures to add clients that are not WPS enabled. Y ou need[...]

  • Page 44

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 2-20 Safeguard ing Your Netw ork v1.0, March 2008 using the network configuration utilities of the co mputer . In W indowsXP , for example, typing the ipconfig/all command in an MSDOS comman d prompt window displays the MAC add ress as Physical Address. Y ou might also find the MAC [...]

  • Page 45

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Safeguarding Your Network 2-21 v1.0, March 2008 4. If the computer you want appears in the A vailabl e W ireless Cards list, you can select the radio button of that computer to capture its MAC addr ess; otherwise, you can manually enter a name and the MAC address of the authorize[...]

  • Page 46

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 2-22 Safeguard ing Your Netw ork v1.0, March 2008 Now , only devices on this list can wire lessly connect to the WNR3500 router. Changing the Administrator Password The default password for the router ’ s W eb Configuration Manager is password . NETGEAR recommends that you ch ange[...]

  • Page 47

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Safeguarding Your Network 2-23 v1.0, March 2008 2. T o change the password, first enter the old password, then ente r the new password twice. 3. Click Apply . Backing Up Y our Configuration The configuration settings of the WNR3500 router are stored within the router in a configu[...]

  • Page 48

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 2-24 Safeguard ing Your Netw ork v1.0, March 2008 • Blocking services . Block the use of certain Internet se rvices by specific computers on your network. This feature is described in “Blocking Access to Internet Services” on page 3-3 . • Scheduled blocking . Block sites and[...]

  • Page 49

    3-1 v1.0, March 2008 Chapter 3 Restricting Access From Y our Network This chapter describes how to u se the content filtering and reporting features of the RangeMax W ireless-N Gigabit Router WNR3500 to protect your netwo rk. Y ou can find these features by selecting the items under Content Filtering in the main menu of the browser interface. This [...]

  • Page 50

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 3-2 Restricting Access From Your Network v1.0, March 2008 Keyword application examples: • If the keyword XXX is specified, the URL www .zzzyyqq.com/xxx.html is blocked. • If the keyword .com is specified, only websites with othe r domain suffixes (such as .edu, .or g, or .gov) c[...]

  • Page 51

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Restricting Access Fr om Your Network 3-3 v1.0, March 2008 Delete a keyword or domain n ame by selecting it from the list and clicking Delete Keyword . 4. Y ou can specify one trusted user , which is a computer that is exempt from blocking and logging. Specify a trusted user by e[...]

  • Page 52

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 3-4 Restricting Access From Your Network v1.0, March 2008 2. Enable service blocking by selecting either Per Schedule or Always , and then click Apply . T o block by schedule, be sure to specify a time period in the Schedule screen. For information about scheduling, see “Schedulin[...]

  • Page 53

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Restricting Access Fr om Your Network 3-5 v1.0, March 2008 • Enter the starting port and ending port number s. If the application uses a single port number , enter that number in both fields. • If you know that the application uses either TCP or UDP , select the appropriate p[...]

  • Page 54

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 3-6 Restricting Access From Your Network v1.0, March 2008 2. Configure the schedule for blocking keywords and services. a. Days to Block . Select days on which you want to app ly blocking by selecting the appropriate ch ec k bo xes. Select Every Day to select the check bo xes for al[...]

  • Page 55

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Restricting Access Fr om Your Network 3-7 v1.0, March 2008 Ta b l e 3 - 1 describes the log entries. T o refresh the log screen, click the Refresh button. T o clear the log entries, click the Clear Log button. T o e-mail the log immediately , click the Sen d Lo g button. Configur[...]

  • Page 56

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 3-8 Restricting Access From Your Network v1.0, March 2008 2. T o receive e-mail logs and alerts from the router , select the T urn E-mail Notification On check box. a. Enter the name of your ISP’ s outgoing (SMTP) mail server (such as mail.myISP .com ) in the Y our Outgoing Mail S[...]

  • Page 57

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Restricting Access Fr om Your Network 3-9 v1.0, March 2008 4. Y ou can specify that logs are automati cally sent by e-mail with these options: • Send alert immediately . Select this check box for immediate notification of attempted access to a blocked site or service. • Send [...]

  • Page 58

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 3-10 Restricting Acc ess From Your Network v1.0, March 2008[...]

  • Page 59

    4-1 v1.0, March 2008 Chapter 4 Customizing Y our Network Settings This chapter describes how to configure advanced networking features of the RangeMax W ireless-N Gigabit Router WNR3500, including LAN, W AN, and routing settings. It contains the following sectio ns: • “Using the LAN IP Setup Options ” • “Using a Dynamic DNS Serv ice” on[...]

  • Page 60

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 4-2 Customizing Your Network Se ttings v1.0, March 2008 . Configuring a Device Name The device name is a user-friendly name for the ro uter . This name is shown in the Network on W indows V ista and the Ne twork Explorer on all W indows systems. The Device Name field cannot be blank[...]

  • Page 61

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Customizing Your Ne twork Settings 4-3 v1.0, March 2008 The LAN IP settings are: • IP Address . The LAN IP address of the router . • IP Subnet Mask . The LAN subnet mask of the router . Co mbined with the IP address, the IP subnet mask allows a de vice to know which other add[...]

  • Page 62

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 4-4 Customizing Your Network Se ttings v1.0, March 2008 Specify the pool of IP addresses to be assigned by setting the st arting IP address and ending IP address. These addresses should be part of the same IP addre ss subnet as the router ’ s LAN IP address. Using the default addr[...]

  • Page 63

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Customizing Your Ne twork Settings 4-5 v1.0, March 2008 4. Click Apply to enter the reserved address into the table. T o edit or delete a reserved address entry: 1. Click the button next to the reserved address you want to edit or delete. 2. Click Edit or Delete . Using a Dynamic[...]

  • Page 64

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 4-6 Customizing Your Network Se ttings v1.0, March 2008 From the main menu of the browser interface, under Advanced, select Dynamic DNS to display the Dynami c DN S sc re en . T o configure Dynamic DNS: 1. Register for an account with one of the Dy namic DNS service providers whose [...]

  • Page 65

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Customizing Your Ne twork Settings 4-7 v1.0, March 2008 Configuring the W AN Setup Options The W AN Setup options let you configure a DM Z (demilitarized zone) server , change the Maximum T ransmit Unit (MTU) size, and enable the wireless router to respond to a p ing on the W AN [...]

  • Page 66

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 4-8 Customizing Your Network Se ttings v1.0, March 2008 them, but there are other applications that migh t not function well. In some cases, one local computer can run the application co rrectly if that computer ’ s IP ad dress is ente re d as the default DMZ server . Incoming tra[...]

  • Page 67

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Customizing Your Ne twork Settings 4-9 v1.0, March 2008 Configuring NA T Filtering Network Address T ranslation (NA T) determines ho w the router processes inbound traffic. Secured NA T provides a secured firewa ll to protect the computers on the LAN from attacks from the Interne[...]

  • Page 68

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 4-10 Customizing Your Network Se ttings v1.0, March 2008 •T h e Gateway IP Address field specifies that all traf fic for these addresses should be forwarded to the ISDN router at 192.1 68.1.100. •A Metric value of 1 will work since the ISDN router is on the LAN. • Private is s[...]

  • Page 69

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Customizing Your Network Settings 4-11 v1.0, March 2008 5. T ype the IP address of the final destination. 6. T ype the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.2 55 . 7. T ype the gateway IP address, which must be a router on the [...]

  • Page 70

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 4-12 Customizing Your Network Se ttings v1.0, March 2008 In the scenario shown, the following co nditions must be met for both APs: • Both APs must use the same SSID, wireless channel, authentication mode (if any), and encryption mode (see info rmation about WEP in “Configuring [...]

  • Page 71

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Customizing Your Network Settings 4-13 v1.0, March 2008 The wireless router supports two modes of the wi reless repeating functio n, and allows you to control wireless client association: • Wir eless Base S tation mode . The wirele ss router ac ts as the parent AP , bridging tr[...]

  • Page 72

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 4-14 Customizing Your Network Se ttings v1.0, March 2008 2. From the main menu of the browser interface on the wireless ro uter base unit, under Advanced, click W ireless Repeating Function to display the W ireless Repeating Function screen. 3. Select the Enable Wir eless Repeating [...]

  • Page 73

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Customizing Your Network Settings 4-15 v1.0, March 2008 T o configure a WNR3500 router as a repeater unit: 1. If you are using the same model of wireless router for both the base s tation and repeaters, you must change the LAN IP address fo r each repeater to a different IP addre[...]

  • Page 74

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 4-16 Customizing Your Network Se ttings v1.0, March 2008[...]

  • Page 75

    5-1 v1.0, March 2008 Chapter 5 Fine-T uning Y our Network This chapter describes how to modify the config uration of the RangeMax W ireless-N Gigabit Router WNR3500 to allow specific applications to access the Internet or to be accessed from the Internet, and how to make adju stments to enhance yo ur network’ s performance. This chapter includes [...]

  • Page 76

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 5-2 Fine-Tuni ng Your Netw ork v1.0, March 2008 How Y our Computer Accesses a Re mote Computer through Y our Router When a computer on your network need s to acce ss a computer on the Internet, your computer sends your router a message containing source an d destination address and [...]

  • Page 77

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Fine-Tuning Yo ur Network 5-3 v1.0, March 2008 4. The W eb server at www .example.com compos es a return message with the requested W eb page data. The re turn message contains the following address a nd port information: • The source address is the IP address of www .example.c[...]

  • Page 78

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 5-4 Fine-Tuni ng Your Netw ork v1.0, March 2008 “When you initiate a session with destination port 6667, you must also allo w incoming traffic on port 1 13 to reach the originatin g computer .” Using step s similar to the preceding example, the following sequence shows the effec[...]

  • Page 79

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Fine-Tuning Yo ur Network 5-5 v1.0, March 2008 How Port Forwarding Changes the Communication Process In both of the preceding examples, your computer initiates an application session with a serve r computer on the Internet. However , you might need to allow a client computer on t[...]

  • Page 80

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 5-6 Fine-Tuni ng Your Netw ork v1.0, March 2008 How Port Forwarding Diff ers from Port T riggering The following points summarize the differences between port forwarding and port triggering: • Port triggeri ng can be used by any computer on your network, although only one computer[...]

  • Page 81

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Fine-Tuning Yo ur Network 5-7 v1.0, March 2008 T o configure port forwarding to a local server: 1. Select Port Forwarding/Port T riggering under Advanced in the main menu. 2. From the Service Name list, select the service or game that y ou will host on your network. If the servic[...]

  • Page 82

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 5-8 Fine-Tuni ng Your Netw ork v1.0, March 2008 2. Click Add Custom Service . 3. In the Service Name field, enter a descriptive name. 4. In the Service T ype field, select the protocol. If you are unsure, select TCP/UDP . 5. In the St a r t i n g P o r t field, enter the beginning p[...]

  • Page 83

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Fine-Tuning Yo ur Network 5-9 v1.0, March 2008 T o make a local W eb server public: 1. Assign your W eb se rver either a fixed IP addr ess or a dynamic IP address using DHCP addre ss reservation, as explained in “Using Address Rese rvation” on page 4-4 . In this example, your[...]

  • Page 84

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 5-10 Fine-Tun ing Your Netw ork v1.0, March 2008 T o configure port triggering, yo u need to know which inbound ports the app lication needs. Also, you need to know the number of the outbound po rt that will trigger the opening of the inbound ports. Y ou can usually determine this i[...]

  • Page 85

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Fine-Tuning Your Network 5 -11 v1.0, March 2008 4. In the Port T riggering T imeout field, enter a value up to 99 99 minutes. T his value controls the inactivity timer for the d esignated inbou nd ports. The inb ou nd po rts clo s e wh en the inactivity time expires. This is re q[...]

  • Page 86

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 5-12 Fine-Tun ing Your Netw ork v1.0, March 2008 Using Universal Plug and Play Universal Plug and Play (UPnP) helps devices, su ch as Internet appliances and computers, to access the network and connect to other devices as needed. UPnP devices can automatically discover the services[...]

  • Page 87

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Fine-Tuning Your Network 5 -13 v1.0, March 2008 • Advertisement Period . The advertisement period is how often the ro uter broadcasts its UPnP information. This value can range from 1 to 1440 minutes. The default pe riod is 30 minutes. Shorter durat ions ensure that contro l po[...]

  • Page 88

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 5-14 Fine-Tun ing Your Netw ork v1.0, March 2008 • Choose placement carefully . For best results, place your router: – Near the center of the area in which your computers will operate. – In an elevated location such as a high shelf where the wirelessly connected computers have[...]

  • Page 89

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Fine-Tuning Your Network 5 -15 v1.0, March 2008 From the main m enu of the browser in terface, unde r Advanced, select QoS Setup . The QoS Setup screen displays: Using WMM QoS for Wireless Multimedia Applications The WNR3500 router supp orts W i-Fi Multimedia Quality of Service ([...]

  • Page 90

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 5-16 Fine-Tun ing Your Netw ork v1.0, March 2008 WMM QoS is enab led by d efault. Y ou can di sable it in the QoS Setup screen, shown in Figure 5-6 on page 5-15 , by clearing the En able WMM check box and clicking Apply . Configuring QoS fo r Internet Access Y ou can give prioritize[...]

  • Page 91

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Fine-Tuning Your Network 5 -17 v1.0, March 2008 a. If you chose to add a new entr y , the screen expands as shown: b. In the QoS Policy for field, enter a descriptive name for the new application or game. c. Select the packet type, either TCP , UDP , or both ( TCP/UDP ), and spec[...]

  • Page 92

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 5-18 Fine-Tun ing Your Netw ork v1.0, March 2008 3. From the Priority Category list, select Ethernet LAN Port . The QoS - Priority Rules screen changes: 4. From the LAN port list, select the LAN port that will have a QoS policy . 5. From the Priority drop-down list, select the prior[...]

  • Page 93

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Fine-Tuning Your Network 5 -19 v1.0, March 2008 3. From the Priority Category list, select MAC Addr ess . The QoS - Priority Rules screen changes: 4. If the device to be prioritized appears in the MAC Device List, select it. The information from the MAC Device List is used to pop[...]

  • Page 94

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 5-20 Fine-Tun ing Your Netw ork v1.0, March 2008 2. Select the radio button next to the QoS policy to be edited or deleted, and do one of the following: • Click De lete to remove the QoS policy . • Click Ed it to edit the QoS policy . Follow the instru ctions in the prec eding s[...]

  • Page 95

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Fine-Tuning Your Network 5 -21 v1.0, March 2008 If you suspect an MTU problem, a common solution is to change the MTU size to 1400. If you are willing to experiment, you can gradually reduce the MTU size from the maximum value of 1500 until the problem goes away . Ta b l e 5 - 1 [...]

  • Page 96

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 5-22 Fine-Tun ing Your Netw ork v1.0, March 2008 Next, consider the th roughput of your network de vices. Where possible, make the heaviest-traffic connections using higher-speed technologies, with no lower - speed bottlenecks in the path. Figure 5-1 1 shows a sample network using m[...]

  • Page 97

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Fine-Tuning Your Network 5 -23 v1.0, March 2008 Overview of Home and Small Office Networking T echnologies Common connection t ypes and their spee d and security considerations are: • Broadband Internet . Y our Internet connection speed is determined by your modem type, such as[...]

  • Page 98

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 5-24 Fine-Tun ing Your Netw ork v1.0, March 2008 • Wir ed E thernet . As gigabit-speed Ethernet po rts (10/100/1000 Mb ps) become common on newer computers, wired Ethe rnet remains a go od choice for speed, economy , and security . Gigabit Ethernet can extend up to 100 meters with[...]

  • Page 99

    6-1 v1.0, March 2008 Chapter 6 Using Network Monitoring T ools This chapter describes how to u se the maintenance features of your RangeMax W ireless-N Gigabit Router WNR3500. Y ou can acc ess these fe atures by selecting the items under Maintenance in the main menu of the browser interface. This chapter includes the following sections: • “V ie[...]

  • Page 100

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 6-2 Using Network Monitor ing Tools v1.0, March 2008 Ta b l e 6 - 1 describe s the ro uter status fields. Figure 6-1 T able 6-1. Wireless Router St atus Fields Field Description Account Name The host name assigned to the router . Hardware V ersion The hardware version of the router [...]

  • Page 101

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Using Network Monitoring Tools 6-3 v1.0, March 2008 DHCP If set to None, the router is configured to use a fixed IP address on the W AN. If set to DHCP Client, the router is configured to obtain an IP address dynamically from the ISP . IP Subnet Mask The IP subnet mask being us e[...]

  • Page 102

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 6-4 Using Network Monitor ing Tools v1.0, March 2008 2. Click Connection S tatus to display the connection status. Ta b l e 6 - 2 describes the connection status settings. Click the Release button to release the connection status items (that is, all items return to 0). Click the Ren[...]

  • Page 103

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Using Network Monitoring Tools 6-5 v1.0, March 2008 3. Click Show S tatistics to display router usage stat istics. Ta b l e 6 - 3 describes the router statistics. T o change the polling frequency , enter a time in seconds in the Poll Interval field, and click Set Interval . T o s[...]

  • Page 104

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 6-6 Using Network Monitor ing Tools v1.0, March 2008 V iewing a List of Att ached Devices The Attached Devices screen contains a table of all IP devices that the router has discovered on the local network. From the main menu of the browser interface, under Maintenance, select Attach[...]

  • Page 105

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Using Network Monitoring Tools 6-7 v1.0, March 2008 From the main menu of the bro wser interface, under Maintenance, select Backup Settings . The following sections describ e the three available options. Backing Up and Restoring the Configuration The Restore and Backup options in[...]

  • Page 106

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 6-8 Using Network Monitor ing Tools v1.0, March 2008 Erasing the Configuration Under some circumstances (for example, if you move the router to a different network or if you have forgotten the password) you might want to erase the configuration and restore the factory default settin[...]

  • Page 107

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Using Network Monitoring Tools 6-9 v1.0, March 2008 A screen is also provided for u pgrading the router . From the main menu of the browser interface, under Maintenance, select Router Upgrade to display the Router Upgrade scre en. From this screen, you can check for ne w software[...]

  • Page 108

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 6-10 Using Network Monitori ng Tools v1.0, March 2008 If the router discovers a newer vers ion of software, the message on the left displays when you log in. If no new software is available, the message on the right displays. T o automatically upgrade to the new software, click Y es[...]

  • Page 109

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Using Network Monitoring Tools 6-1 1 v1.0, March 2008 6. Click Browse , and locate the firmware imag e that you downloaded to your PC (the file ends in .img or .chk). 7. Click Upload to send the firmware to the router . When the upl oad is complete, your router automatically re s[...]

  • Page 110

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 6-12 Using Network Monitori ng Tools v1.0, March 2008 T o configure your router for remote management: 1. Select the T urn Remote Management On check box. 2. Under Allow Remote Access By , sp ecify what external IP addr esses will be allowed to access the router’ s remote manageme[...]

  • Page 111

    7-1 v1.0, March 2008 Chapter 7 T roubleshooting This chapter provides informa tion about troubleshooting your RangeMax W ireless-N Giga bit Router WNR3500. After each problem descrip tion, instruction s are provi ded to help you diagnose and solve the problem. As a first step, please review the Quick T ips. This chapter includes the following secti[...]

  • Page 112

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 7-2 Troubleshooting v1.0, March 2008 4. T urn on the wireless router an d wait 1 minute. 5. T urn on the computers. Make sure that the Ethernet cabl es are securely plugged in. • The Internet status light on the wireless router is on if the Ethernet cable connecting the wireless r[...]

  • Page 113

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Troubleshooting 7-3 v1.0, March 2008 T roubleshooting Basic Functions After you turn on power to the router, the following sequ ence of events should occur: 1. When power is first applied, veri fy that the Power light is on. 2. After approximately 10 seconds, verify that: a. The [...]

  • Page 114

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 7-4 Troubleshooting v1.0, March 2008 If the error persists, you might hav e a ha rdware problem and shou ld contact T echnic al Support at www .netgear .com/support . The Internet or Ethernet port light s are not on. If either the Ethernet port lights or the Intern et light does not[...]

  • Page 115

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Troubleshooting 7-5 v1.0, March 2008 • Make sure that your browser has Java, JavaS cript, or ActiveX enabled. If yo u are using Internet Explorer , click Refresh to be sure that the Java applet is loaded. • T ry closing the browser and opening it again, or try a different bro[...]

  • Page 116

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 7-6 Troubleshooting v1.0, March 2008 • If your ISP requires a login, the logi n name or password might be set incorrectly . • Y our ISP might check for your computer ’ s host name. Assign the computer host name of your ISP account as the account name in the Basic Settings scre[...]

  • Page 117

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Troubleshooting 7-7 v1.0, March 2008 T roubleshooting a Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device . The device th en responds with an echo repl y . T roubleshooting a network i[...]

  • Page 118

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 7-8 Troubleshooting v1.0, March 2008 – V erify that the IP address for your router and your computer are correct and that the addresses are on the same subnet. T esting the Path from Y our Computer to a Remote Device After verifying that the LAN path works correctly , test the pat[...]

  • Page 119

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Troubleshooting 7-9 v1.0, March 2008 Problems with Date and Time Under Content Filtering in the main menu, select E-mail to display a screen that shows the current date and time of day . The WNR3500 router uses the Network T ime Protocol (NTP) to obtain the current time from one [...]

  • Page 120

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 7-10 Troubleshooting v1.0, March 2008 Use the setup program to scan for available wireless networks. Look for a network name (SSID) of NETGEAR or your custom SSID if you have chang ed it. If your wireless network does not appear, check these conditions: • Is your router ’ s wire[...]

  • Page 121

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Troubleshooting 7-11 v1.0, March 2008 1. Select Wir eless Setti ng s under Setup in the main menu of the WNR3500 router . 2. For the wireless network name (SSID), use the default name, or choose a suitable descriptive name. In the Name (SSID) field, you can enter a value of up to[...]

  • Page 122

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 7-12 Troubleshooting v1.0, March 2008 This field determines which oper ating frequency is used. It sh ould not be necessary to change the wireless channel unle ss you notice interfere nce problems with another nea rby wireless router or access point. Select a channel that is not bei[...]

  • Page 123

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Troubleshooting 7-13 v1.0, March 2008 9. Make sure that the Enable Wireless Router Radio and Enable SSID Br oadcast check boxes are selected. 10. Click Setup Access List . 11 . Make sure that the T urn Access Control On check box is not selected. 12. Configure and test your wirel[...]

  • Page 124

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual 7-14 Troubleshooting v1.0, March 2008[...]

  • Page 125

    Technical Specifications A-1 v1.0, March 2008 Appendix A T echnical S pecifications Default Configuration Settings This appendix provides factory default settings and technical specifications for the RangeMax W ireless-N Gigabit Router WNR350 0. T able A-1. WNR3500 Router Default Configuration Settings Feature Default Setting Router Login Router Lo[...]

  • Page 126

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual A-2 Technical Specifications v1.0, March 2008 Wireless Wireless Communication Enabled SSID Name NETGEAR Security Disabl ed Wireless Access List (MAC Filtering) All wireless stations allowed Broadcast SSID Enabled T r ansmission Speed Auto * Country/Region United S tates (North Ameri[...]

  • Page 127

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Technical Specifications A-3 v1.0, March 2008 General Specifications T able A-2. WNR3500 Router General Specif ications Feature General Network Protocol and Standards Compatibility Data and Routing Protocols TCP/IP , RIP-1, RIP-2, DHCP , PPPoE, PPTP , Bigpond, Dynamic DNS, and UP[...]

  • Page 128

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual A-4 Technical Specifications v1.0, March 2008 Restoring the Default User Name and Password Y ou can restore the factory default configuration settings to reset the router’ s user name to admin, the password to password, and the IP address to www .routerlogin.net . This procedure e[...]

  • Page 129

    Related Documents B-1 v1.0, March 2008 Appendix B Related Document s This appendix provides links to reference documents you c an use to gain a more comple te understanding of the technolog ies used in your NET GEAR product. In addition, you can find initial setu p instructions for your wireless rout er in the NETGEAR W i r eless Route r Setu p Man[...]

  • Page 130

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual B-2 Related Documents v1.0, March 2008[...]

  • Page 131

    Index-1 v1.0, March 2008 Index A access blocking 3-1 remote 6-1 1 restricting by MAC address 2-19 viewing logs 3-6 access control turning off 7-13 turning on 2-21 access points 4-1 1 accessing remo te computer 5-2 account name 1-6 , 6-2 ActiveX 7-5 adding custom service 5-7 priority rules 5-16 reserved IP addresses 4-4 static routes 4-10 wireless c[...]

  • Page 132

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual Index-2 v1.0, March 2008 repeater unit 4- 15 user -defined service s 3-4 WP A security 2-10 WPS 2-17 See also adding connection mode 1-10 connection status settings 6-4 connection types 5-23 content filtering 3-1 crossover cable 7-4 CTS/R TS Threshold 2-13 custom service (port forwa[...]

  • Page 133

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Index-3 v1.0, March 2008 H hardware version 6-2 host name 1-6 , 6-2 , 6-6 HTML version, printing xii I idle time-out 1-10 inbound traffic, allowing or blocking 5-1 interface specificat ions A-3 interference, reducing 5-14 Internet connection default settings A-1 troubleshooting 7[...]

  • Page 134

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual Index-4 v1.0, March 2008 networks, optim izing bandwidth 5-21 O obstructions, connecting through 5-23 online games, QoS for 5-16 Open System authenticat ion 2-9 optimizing performance 5-13 outgoing mail server 3-8 P passphrases 2-9 , 2-10 , 2-1 1 password changing 2-22 restoring 7-1[...]

  • Page 135

    NETGEAR RangeMax™ Wireless-N Gig abit Ro uter WNR350 0 User Manu al Index-5 v1.0, March 2008 S sample network, figure 5-22 scheduling blocking 3-5 secondary DNS server 1-7 , 1-10 security options, compared 2-2 setting up 2-1 security PIN 2-16 , 2-18 service name 1-9 service numbers 3-4 services, blocking 3-3 setting time 3-9 settings, default. Se[...]

  • Page 136

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR350 0 User Manual Index-6 v1.0, March 2008 W W AN IP address, troubleshooting 7-5 W AN setup 4-7 W eb Configuration Inte rface, troubleshooting 7-4 W eb Configuration Manager 1-2 WEP encryption 2-3 , 2-9 W i-Fi Protected Setup (WPS) 2-14 wildcards, DNS and 4-6 W ireles s Card Access List 2-19 , 2-20 [...]