NETGEAR WNR2010 manual

350 East Plumeria Drive San Jose, C A 95134 USA May 2014 202-11392-02 N150 and N300 Wir eless R out er s User Manual Models : JNR1010v2 JWNR2000v5 JWNR2010v5 WNR614 WNR618 WNR2010 WNR2020[...]

2 N150 and N300 Wireles s Router s Suppor t Thank you f or selecting NET GEAR products. After inst alling your device, locat e the serial number on the label of your pr oduct and use it to r egist er your pr oduct at https ://my .net gear .com . Y ou must r egister your pr oduct befor e you can use NET GEAR telephone support . NET GEAR r ecommends [...]

3 Cont ents Chapter 1 Hardware Setup Har dwar e Featur es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Fr ont Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back P anel . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

4 N150 and N300 Wireles s Router s Set Up a Wir eless Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Set up a Wir eless Acces s List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Specif y WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

5 N150 and N300 Wireles s Router s T r oubleshoot IP Addr esses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Appendix A Supplemental Information Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 T echnical Specific ations . . . .[...]

6 1 1. Har dwar e Setup If you have not already set up your new router using the installation guide that comes in the box, this chapter walks you through the hardware setup. This chapter contains the following sections: • Hardware Features • Position Y our Router • Cable Y our Router • V erify the Cabling For more information about the topi[...]

Hardw ar e Setup 7 N150 and N300 Wireles s Router s Har dwar e Featur es Before you cable your router, take a moment to become familiar with the product label and the front and back panels. Pay particular attention to the LEDs on the front panel. Fr ont P anel LEDs The router front panel has the following status LEDs. T able 1. Front panel LED desc[...]

Hardw ar e Setup 8 N150 and N300 Wireles s Router s P osition Y our Rout er The router lets you access your network anywhere within the operating range of your wireless network. However , the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness [...]

Hardw ar e Setup 9 N150 and N300 Wireles s Router s Cable Y our Rout er The installation guide that came in the box has more details about installation.The following illustration shows typical cable connections for a router . Y our router might look different than t he router shown in this diagram. Modem Router Internet Ethernet cable Ethernet cabl[...]

Hardw ar e Setup 10 N150 and N300 Wireles s Router s V erif y the Cabling V erify that your router is cabled correctly and the cables are attached securely by checking the router LEDs: • The Power LED is lit solid green when the router is turned on. • The WiFi LED is lit solid green. • The Internet LED is lit solid green. • The Ethernet LED[...]

11 2 2. Connec t t o the Network and Acc ess the Rout er This chapter contains the following sections: • Connect to the Network • T ypes of Logins • Use a Web Browser to Access the Router[...]

Connect to the Network and Acc ess the Rout er 12 N150 and N300 Wireles s Router s Connec t t o the Network Y ou can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wir ed Connec tion Y ou can[...]

Connect to the Network and Acc ess the Rout er 13 N150 and N300 Wireles s Router s T ypes of L ogins Separate types of logins have different purposes. It is important that you understand the difference so that you know which login to use when. T ypes of logins: • Internet service login . The login that logs you in to your Internet service. Y our [...]

Connect to the Network and Acc ess the Rout er 14 N150 and N300 Wireles s Router s  T o use NETGEAR genie to set up your router: 1. Make sure that your computer or wireless device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset security settings listed on the product label. Note: If you want to change the [...]

Connect to the Network and Acc ess the Rout er 15 N150 and N300 Wireles s Router s A login screen displays. 3. Enter the router user name and password. The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays.[...]

16 3 3. Specif y Y our Int ernet Settings Usually , the quickest way to set up the router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the router with a web browser . Y ou can also customize or specify your Internet settings. This chapter contains the following sections: • Use the I[...]

Specify Y our Internet Settings 17 N150 and N300 Wireles s Router s Use the Int ernet Setup Wizar d Y ou can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the genie screens that display the first time you connect to your router to set it up.  T o use the Setup Wiza[...]

Specify Y our Internet Settings 18 N150 and N300 Wireles s Router s Manually Set Up the Int ernet Connec tion Y ou can view or change the router’s Internet connection settings. Specif y an Int ernet Connec tion Without a Login  T o specify the Internet connection settings: 1. Launch a web browser from a computer or wireless device that is conn[...]

Specify Y our Internet Settings 19 N150 and N300 Wireles s Router s For the other sections in this screen, the default settings usually work, but you can change them. 8. For the Internet IP Address setting, select one of the following radio buttons: • Get Dynamically from ISP . Y our ISP uses DHCP to assign your IP address. Y our ISP automaticall[...]

Specify Y our Internet Settings 20 N150 and N300 Wireles s Router s 4. Select Internet . Y ou might need to scroll to view all the settings. 5. In the Does your Internet connection require a login section of the screen, s elect the Ye s radio button. The screen adjusts. 6. In the Internet Service Provider list, select the encapsulation method PPPoE[...]

Specify Y our Internet Settings 21 N150 and N300 Wireles s Router s 13. In the Domain Name Server (DNS) Address section, select one of the following radio buttons: • Get Automatically from ISP . Y our ISP uses DHCP to assign your DNS servers. Y our ISP automatically assigns this address. • Use These DNS Servers . If you know that your ISP requi[...]

Specify Y our Internet Settings 22 N150 and N300 Wireles s Router s Note: An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers.  T o change the MTU size: 1. Launch a web browser from a computer or wirele[...]

Specify Y our Internet Settings 23 N150 and N300 Wireles s Router s until the problem goes away . The following table describes common MTU sizes and applications. T able 3. Common MTU sizes MTU Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEA[...]

24 4 4. Networking This chapter includes the following sections: • View or Change W AN Settings • Set Up a Default DMZ Server • Change the Router ’s Device Name • Change the LAN TCP/IP Settings • Specify the IP Addresses that the Router Assigns • Disable the DHCP Server Feature in the Router • Reserve LAN IP Addresses • Use the WP[...]

Networking 25 N150 and N300 Wireles s Router s View or Change W AN Settings Y ou can view or configure wide area network (W AN) settings for the Internet port. Y ou can set up a DMZ (demilitarized zone) server , change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its W AN (Internet) port.  T o view or chang[...]

Networking 26 N150 and N300 Wireles s Router s MTU only if you are sure that it is necessary for your ISP connection. See Change the MTU Size on page 21. • NA T Filtering . Network Address T ranslation (NA T) determines how the router processes inbound traffic: - Secured NA T provides a secured firewall to protect the computers on the LAN from at[...]

Networking 27 N150 and N300 Wireles s Router s W ARNING: DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet. If compromised, the DMZ server computer can be used to attack other computers on your network. The router detects and di[...]

Networking 28 N150 and N300 Wireles s Router s The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADV ANCED > Setup > LAN Setup . 5. In the Device Name field, type a new name. 6. Click the Apply button. Y our change is saved. Change the L AN T CP[...]

Networking 29 N150 and N300 Wireles s Router s 4. Select ADV ANCED > Setup > LAN Setup . 5. In the I P Address field, type the IP address. 6. In the IP Subnet Mask , type the subnet mask of the router. The IP address and subnet mask identifies which addresses are local to a specific device and which must be reached through a gateway or router[...]

Networking 30 N150 and N300 Wireles s Router s Specif y the IP Addr esses that the Rout er A ssigns By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server . The router assigns IP , DNS server , and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of [...]

Networking 31 N150 and N300 Wireles s Router s a. In the Starting IP Address field, type the lowest number in the range. This IP address must be in the same subnet as the router. b. In the Ending IP Address field, type the number at the end of the range of IP addresses. This IP address must be in the same subnet as the router. 7. Click the Apply bu[...]

Networking 32 N150 and N300 Wireles s Router s  T o reserve an IP address: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net or http://www .routerlogin.com . A login screen displays. 3. Enter the router user name and password. The user name is admin . The default pass[...]

Networking 33 N150 and N300 Wireles s Router s 8. Click the Apply button. Y our changes are saved.  T o delete a reserved address entry: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net or http://www .routerlogin.com . A login screen displays. 3. Enter the router use[...]

Networking 34 N150 and N300 Wireles s Router s 7. Within two minutes, go to the client device and use its WPS software to connect to the WiFi network. The WPS process automatically sets up your wireless computer with the network password when it connects. The router WPS screen displays a confirmation message. Specif y Basic WiFi Settings The router[...]

Networking 35 N150 and N300 Wireles s Router s 4. Select Wireless . Wireless mode settings vary by product. Some models support up to 145 Mbps maximum. See the details on the box that your router came in. 5. In the Region list, select your region. In some locations, you cannot change this setting. 6. T o change the network name (SSID), type a new n[...]

Networking 36 N150 and N300 Wireles s Router s If you cannot connect wirelessly , check the following: • Is your computer or wireless device connected to another wireless network in your area? Some wireless devices automatically connect to the first open network without wireless security that they discover . • Is your computer or wireless devic[...]

Networking 37 N150 and N300 Wireles s Router s 7. Write down the new password and keep it in a secure place for future reference. 8. Click the Apply button. Y our changes are saved. Set Up a Guest Network A guest network allows visitors at your home to use the Internet without using your wireless security key . Y ou can add a guest network to each [...]

Networking 38 N150 and N300 Wireles s Router s • Allow guest to see each other and access my local network . If this check box is selected, anyone who connects to this SSID has access to your local network, not just Internet access. 6. Give the guest network a name. The guest network name is case-sensitive and can be up to 32 characters. Y ou the[...]

Networking 39 N150 and N300 Wireles s Router s 4. Select ADV ANCED > Advanced Setup > Wireless Settings . 5. Select or clear the Enable Wireless Radio check box. Clearing this check box turns off the WiFi feature of the router. 6. Click the Apply button. Y our changes are saved. Set Up a Wir eless Schedule Y ou can use this feature to turn of[...]

Networking 40 N150 and N300 Wireles s Router s 5. Click the Add a new period button. 6. Use the lists, radio buttons, and check boxes to set up a period during which you want to turn off the wireless signal. 7. Click the Apply button. The Advanced Wireless Settings screen displays. 8. Select the T urn off wireless signal by schedule check box to ac[...]

Networking 41 N150 and N300 Wireles s Router s 4. Select ADV ANCED > Advanced Setup > Wireless Settings . 5. Click the Set Up Access List button. 6. Click the Add button. The screen adjusts. 7. Complete the Device Name and MAC Address fields. 8. Click the Add button. The Wireless Card Access List screen displays with the device that you added[...]

Networking 42 N150 and N300 Wireles s Router s Specif y WPS Settings Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi password.  T o specify WPS Settings: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net or http://www .routerlogin.co[...]

Networking 43 N150 and N300 Wireles s Router s wired and wireless clients, but connects to the Internet through the wireless base station. The router can function either as a base station or as a repeater: • Wireless base station . The router acts as the parent access point, bridging traffic to and from the child repeater access point, as well as[...]

Networking 44 N150 and N300 Wireles s Router s 5. Select the Enable Wireless Repeating Function check box. 6. Select the W ireless Base Station radio button. 7. T o prevent wireless clients from associating with the base station and allow LAN client associations only , select the Disable Wireless Client Association check box. Y ou can leave the che[...]

Networking 45 N150 and N300 Wireles s Router s A login screen displays. 3. Enter the router user name and password. The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADV ANCED > Advanced Setup > Wireless Repeating Function . The Wireless Repeati[...]

Networking 46 N150 and N300 Wireles s Router s St atic Rout es Static routes provide more routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure more static routes. Y ou must configure static routes only for unusual[...]

Networking 47 N150 and N300 Wireles s Router s The screen adjusts: 6. In the Route Name field, type a name for this static route (for identification purposes only). 7. If you want to limit access to the LAN only , select the Private check box. If you select Private , the static route is not reported in RIP. 8. T o make this route effective, select [...]

Networking 48 N150 and N300 Wireles s Router s 6. Click the Edit button. The Static Routes screen adjusts. 7. Edit the route information. 8. Click the Apply button. Y our changes are saved.  T o delete a static route: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net [...]

Networking 49 N150 and N300 Wireles s Router s 4. Select Attached Devices . The Wired Devices section lists devices that are connected to the router with Ethernet cables. The Wireless Devices section lists devices that are connected to the wireless network. The following information is displayed: • Status . The status of the device, Allowed or Bl[...]

Networking 50 N150 and N300 Wireles s Router s 4. Select ADV ANCED > Advanced Setup > UPnP . 5. Select the T urn UPnP On check box. By default, this check box is selected. If the T urn UPnP On check box is cleared, the router does not allow any device to automatically control router resources, such as port forwarding. 6. T ype the advertiseme[...]

51 5 5. Manage Y our Netw ork This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Update the Router Firmware • Change the admin Password • Recover the admin Password • View Router Status • View the Internet Connection Settings • View W[...]

Manage Y our Network 52 N150 and N300 Wireles s Router s Updat e the Rout er Firmwar e The router firmware (routing software) is stored in flash memory . Y ou might see a message at the top of the genie screens when new firmware is available. Y ou can respond to that message to update the firmware, or you can check to see if new firmware is availab[...]

Manage Y our Network 53 N150 and N300 Wireles s Router s Change the admin P asswor d This feature let you change the default password that is used to log in to the router with the user name admin. This password is not the one that you use for WiFi access. The product label shows your unique wireless network name (SSID) and password for wireless acc[...]

Manage Y our Network 54 N150 and N300 Wireles s Router s 2. T ype http://www.routerlogin.net or http://www .routerlogin.com . A login screen displays. 3. Enter the router user name and password. The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADV AN[...]

Manage Y our Network 55 N150 and N300 Wireles s Router s View Rout er Status  T o view router status and usage information: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net or http://www .routerlogin.com . A login screen displays. 3. Enter the router user name and pa[...]

Manage Y our Network 56 N150 and N300 Wireles s Router s View the Int ernet Connec tion Settings  T o view the Internet connection settings: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net or http://www .routerlogin.com . A login screen displays. 3. Enter the router[...]

Manage Y our Network 57 N150 and N300 Wireles s Router s 6. In the Internet Port pane, click the Show Statistics button. The following information displays: • System Up T ime . The time elapsed since the router was last restarted. • Port . The statistics for the W AN (Internet) and LAN (Ethernet) ports. For each port, the screen displays: - Sta[...]

Manage Y our Network 58 N150 and N300 Wireles s Router s 5. In the Internet Port pane, click the Connection Status button. The Connection Status pop-up screen displays. The following figure shows the connection status information for a DHCP connection. The content of the Connection Status pop-up screen depends on the type of connection. Y ou can st[...]

Manage Y our Network 59 N150 and N300 Wireles s Router s PPP oE Connec tion The Connect and Disconnect buttons in the Connection Status screen display only when the connection mode is Manually Connect. The following information displays for a PPPoE connection: • Connection Time . The time that elapsed since the connection was established. • Con[...]

Manage Y our Network 60 N150 and N300 Wireles s Router s The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4. Click the ADV ANCED tab. The Wireless Settings pane displays the following information: • Name (SSID ). The wireless network name (SSID) that the rou[...]

Manage Y our Network 61 N150 and N300 Wireles s Router s • Broadcast Name . Indicates whether the router is broadcasting its SSID for the guest network. • Wireless Isolation . Indicates whether wireless isolation is on or of f for the guest network. When it is off, wireless clients (computers or wireless devices) that join the guest network can[...]

Manage Y our Network 62 N150 and N300 Wireles s Router s Back Up Settings  T o back up the router’s configuration settings: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. T ype http://www.routerlogin.net or http://www .routerlogin.com . A login screen displays. 3. Enter the router user name and [...]

Manage Y our Network 63 N150 and N300 Wireles s Router s 4. Select ADV ANCED > Administration > Backup Settings . The Backup Settings screen displays. 5. T o find the .cfg file, click the Browse button. 6. Select the file and then click the Restore button. The file is uploaded to the router. The router reboots. W ARNING: Do not interrupt the [...]

64 6 6. T r oubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, visit the NETGEAR support site at http://support.netgear .com for product and contact information. This chapter contains the following sections: • Forgotten Passwords • WiFi C[...]

T r oubleshooting 65 N150 and N300 Wireles s Router s For gotten P assw or ds The router user name admin lets you use a web browser to log in to the router t o view or change its settings. The router’s WiFi network name lets you connect to its WiFi network. Both admin and the WiFi network have passwords by default. admin P asswor d The default pa[...]

T r oubleshooting 66 N150 and N300 Wireles s Router s  T o use a wired connection to view WiFi settings: 1. Use an Ethernet cable to connect your computer to an Ethernet LAN port on the router. An Ethernet LED lights for the port where you connected the computer . 2. Launch a web browser from the connected computer . 3. T ype http://www.routerlo[...]

T r oubleshooting 67 N150 and N300 Wireles s Router s - Does your computer or wireless device support the security that you are using for your WiFi network (WEP , WP A, or WP A2)? For information about wireless security settings, see Specify Basic WiFi Settings on page 34. - Did you set up a wireless access list in the router? If you set up an acce[...]

T r oubleshooting 68 N150 and N300 Wireles s Router s All LEDs R emain Lit When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay lit, a fault exists within the router. If all LEDs are still lit one minute after power-up, try the following: • Unplug the router’s power adapter cord. Plug it in a[...]

T r oubleshooting 69 N150 and N300 Wireles s Router s • Make sure that the Ethernet cable is securely connected to the router Internet port and the modem. • Make sure that power is turned on to the connected modem. • Be sure that you are using the correct cable. When you connect the router’s Internet port to a cable or DSL broadband modem, [...]

T r oubleshooting 70 N150 and N300 Wireles s Router s The Rout er C annot Acc ess the Int ernet If you can log in to your router, but it cannot access the Internet, see if the router can obtain an IP address from your Internet service provider (ISP). Unless your Internet provider assigned you a fixed IP address, your router requests an IP address f[...]

T r oubleshooting 71 N150 and N300 Wireles s Router s If your router is still unable to obtain an IP address from the ISP , the problem might be one of the following: • Y our Internet service provider (ISP) might require a login program. Ask your ISP if it requires PPP over Ethernet (PPPoE) or some other type of login. If your ISP requires a logi[...]

T r oubleshooting 72 N150 and N300 Wireles s Router s A login screen displays. 3. Enter the router user name and password. The user name is admin . The default password is password . The user name and password are case-sensitive. The BASIC Home screen displays. 4. Click the ADV ANCED tab. The Router Status screen displays. 5. On the Internet Port p[...]

T r oubleshooting 73 N150 and N300 Wireles s Router s Pinging <IP address > with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly , you might have one of the fo[...]

T r oubleshooting 74 N150 and N300 Wireles s Router s • If your ISP assigned a host name to your computer , enter that host name as the account name in the Internet Settings screen. • Y our ISP might be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by allowing traffic only from the MA[...]

75 A A. Supplement al Inf ormation This appendix provides factory default settings and technical specifications for the N150 and N300 Wireless Routers: • Factory Settings • T echnical Specifications[...]

Supplemental Inf ormation 76 N150 and N300 Wireles s Router s F ac tory Settings Y ou can return the router to its factory settings. Use the end of a paper clip or some other similar object to press and hold the WPS/Reset button on the back panel of the router for at least four seconds. The router resets, and returns to the factory settings that ar[...]

Supplemental Inf ormation 77 N150 and N300 Wireles s Router s T echnical Specifications T able 5. Router specifications Feature Description Data and routing protocols TCP/IP , RIP-1, RIP-2, DHCP , PPPoE, PPTP , Bigpond, Dynamic DNS, UPnP , and SMB Power adapter • North America: 120V , 60 Hz, input • UK, Australia: 240V , 50 Hz, input • Europe[...]