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NETGEAR WNR834Bv2 manual

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Table of contents for the manual

  • Page 1

    April 2007 208-10070-0 2 v2.0 NETGEAR , Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA Wireless Router Setup Manual[...]

  • Page 2

    ii T rademarks NETGEAR and the NETGEA R logo are registered trademar ks, and RangeM ax and Smart W izard are trademarks of NETGEAR. Inc. Microsoft, W i ndows, and W i ndows NT are re gistered trademarks of Mi crosoft Corporation. Other brand and product names are regist ered trademarks or trademarks of their respective holders. St atement of Condit[...]

  • Page 3

    iii Content s Getting to Know Y o ur Wireless Router .............. ................ ................ ................ ................ .. 1 Unpacking Y our New Router .............. ... ... .... ... ... ................ ... .... ... ... ................ ... .... ... ... ..... 1 Hardware Features ................ ................ ................ .[...]

  • Page 4

    iv Related Document s . ................ ................ ................ ................ ................ ................ ............. 39 Registration and Ce rtif ications ............ ................ ................ ................ ................ ................ 41[...]

  • Page 5

    Getting to Know Yo ur Wi re l ess Ro ut er 1 Getting to Know Y our Wireless Router Congratulations on your purchase of a NETGEA R® high-speed wireless router , the Ra ngeMax NEXT W ireless-N Route r Model WNR834Bv2. Before you begin installing your rout er , check the package contents (see “Unpacking Y our New Router” on page 1 ). Become famil[...]

  • Page 6

    2 Getting to Know Your Wireless Router T o prep are your router for inst allation: 1. Carefully peel off the protective film covering both si des of your router (see Figure 1 ). 2. Set up your wireless router by inserting the tabs of the stand (supplied with your router) into the slots on th e bottom of your ro uter as shown in Figure 2 . Then, rem[...]

  • Page 7

    Getting to Kno w Your Wi re less Router 3 Hardware Features Before you install and connect yo ur router , take a moment to become familiar with the front and back panels of the router—espec ially the LEDs on the front panel. Front Panel The lights on the front panel indicate the operatin g status of the router . A description of LED behavior is i[...]

  • Page 8

    4 Getting to Know Your Wireless Router Router Label The label on the back of the wi reless router shows the router’ s MAC addres s, serial number, security PIN, and factory default login information. The ports on the router are color -coded to distinguish y our Internet port from the other four ports that connect to the wire d computer(s) on your[...]

  • Page 9

    Getting to Kno w Your Wi re less Router 5 example, the thickness and number of walls the wi reless signal must pa ss through may limit the range. For best results, place your router: • Near the center of the area where your computer s and other devices will operate, prefe rably within line of sight to your wireless devices. • Accessible to an A[...]

  • Page 10

    6 Getting to Know Your Wireless Router – Smart W izard requires a PC running Microsoft Windows.. • Manual Setup : If you cannot or prefer not to use the Smart W izard, see “Installing Y our Router Manually (Advanced, Mac, and Linux Users)” on page 15 . For example, if you are connecting to a Mac, are using a Linux operatin g system, or are [...]

  • Page 11

    Getting to Kno w Your Wi re less Router 7 These options are discussed later in “Accessing Y our Router After Installation and Checking for New Firmware” on page 10 .[...]

  • Page 12

    8 Getting to Know Your Wireless Router[...]

  • Page 13

    Installing Your Router Using the Smart Wizard 9 Inst alling Y our Router Using the Smart Wizard T o use the Smart W izard, you must be using a PC with W indows V ista, or W indows 2000 or W indows XP with Service Pack 2. The Smart W izard setup procedu re should take about 15 minutes to complete. Before using the Smart W i zard to set up your route[...]

  • Page 14

    10 Installing Your Ro uter Using the Smart Wizard you can a lways acc ess the rout er ’ s user inte rface later to select a security option (see “Accessing Y our Router Af ter Installa tion and Checking for New Firmware” ). Y ou are now connected to the Internet! T o set up additional wireless computers in your network to access the rout er a[...]

  • Page 15

    Installing Your Router Using the Smart Wizard 11 2. When prompted, enter the default User Name and Password ( ad min for the router User Name and pa s s w o rd for the router Password), both in lowe rcase letters. If you changed the User Name and Password from the defaults, then enter your new User Name and Password. The Firmwar e Upgrade Assistant[...]

  • Page 16

    12 Installing Your Ro uter Using the Smart Wizard T o upgrade your router: 1. If the Router Upgrade screen does not display automatically , select Router Upgrade under Maintenance on the main menu. The Router Upgrade screen will then display . 2. Click Br owse and locate the unzip ped firm ware image that you downlo aded to your PC (the file will e[...]

  • Page 17

    Installing Your Router Using the Smart Wizard 13 6. Under Downloads, check the most recent Firmware V e rsion of fered against the Firmware V ersion shown on your Router Status screen. 7. If the version on the NETGEAR website is more recent, click on the version number . Then, click Right-click and Save to Download and save the file to a lo cation [...]

  • Page 18

    14 Installing Your Ro uter Using the Smart Wizard[...]

  • Page 19

    Installing Your Router Manua lly (Ad vanced, Mac, and Linux Users) 15 Inst alling Y our Router Manually (Advanced, Mac, and Linux Users) Before installing and connecting you r router manu ally , review the list below and make sure that you have all of the necessary information. • Internet service connection through an Internet Service Provider (I[...]

  • Page 20

    16 Installing Your Router Manually (Advanced, Mac, and Linux Users) of your computer . If you are unsur e about this, refer to the docume ntation for your computer or see the link to TCP/IP Addressing in “Related Documents” on page 39 . T o connect the wireless router, the compu ter , and the modem: 1. T urn off your computer . 2. T urn off and[...]

  • Page 21

    Installing Your Router Manua lly (Advanced, Mac, and Linux Users) 17 6. Locate the Ethernet cable ( D ) that is attached to your computer (see S tep 3). Securely insert that cable into a LAN po rt on the router , such as LAN port 1 ( E ), as shown in Figure 9 . 7. Connect any additional wired PCs to your router by inserting an Ethernet cable from a[...]

  • Page 22

    18 Installing Your Router Manually (Advanced, Mac, and Linux Users) T o st art your network: 1. Plug in and turn on the cable or DSL modem. W ait 2 minutes. 2. Plug the power cord into your wireless router and into a power outlet. W ait 1 minute. 3. T urn on your computer . It will take several minutes for your router to establish a connection with[...]

  • Page 23

    Installing Your Router Manua lly (Advanced, Mac, and Linux Users) 19 Setting Up Y our Router for Internet Access When configuring your wireless route r manually , yo u must log in to your wireless router to set it up initially and to make any changes to your wireless router’ s settings later . T o acces s the router using it s login name and pass[...]

  • Page 24

    20 Installing Your Router Manually (Advanced, Mac, and Linux Users) 3. From the menu options in th e left navig ation pane, click Setup W izard . The Setup W izard screen will display. 4. Select one of the following options: • Select Ye s to allow the Setup W izard to detect your Internet connection. When prompted, click Next . The wizard will as[...]

  • Page 25

    Installing Your Router Manua lly (Advanced, Mac, and Linux Users) 21 Checking for New Firmware After installing your router , you must open a browser window and log in to the router to complete your wireless setup. At that tim e, you will also be prompted to check for new router firmware. T o log in to the router af ter inst all ation: 1. Open a br[...]

  • Page 26

    22 Installing Your Router Manually (Advanced, Mac, and Linux Users) the message “No New Firmware V ersion A vailable” will displa y . (If you selected “No,” you can check for new firmware later; see “T o manually check fo r ne w router firmware:” on page 23 .) 5. If new firmware is available, you will be di rected to the new firm ware v[...]

  • Page 27

    Installing Your Router Manua lly (Advanced, Mac, and Linux Users) 23 T o manually check f or new rout er firmware: 1. Open a browser window and type http://www .routerlogin.net in the address field of your browser . Press Enter . 2. When prompted, enter the default User Name and Password ( ad min for the router User Name and pa s s w o rd for the r[...]

  • Page 28

    24 Installing Your Router Manually (Advanced, Mac, and Linux Users) Unlike wired network data, your wireless data transmissions can extend beyond your walls and anyone with a compatible adapter can receive them . For this reason, use the security features of your wireless equipment. The wireless router provid es highly effective security options wh[...]

  • Page 29

    Installing Your Router Manua lly (Advanced, Mac, and Linux Users) 25 Setting Up Y our W i reless Computers Once you have set up your router , you are ready to configure your wireless computers with the same settings as those you configured on the router . For your wirele ss computers to work with the router , the settings of each wireless computer [...]

  • Page 30

    26 Installing Your Router Manually (Advanced, Mac, and Linux Users)[...]

  • Page 31

    Troubleshooting 27 T roubleshooting If you have difficulties accessing th e Internet, use the Basic Setup Ch ecklist to make sure that you have connected and set up your ro uter correctly . If your basic setup is correct, then look for your problem in one of the subsequent sections. Basic Setup Checklist The following items are the most common erro[...]

  • Page 32

    28 Troubleshooti ng • Check the router status lights to verify corr ec t router operation . If the Power light does not turn solid green within 2 minutes after turnin g the router on, reset the router according to the instructions in “Restoring the Default User Name and Password” on page 36 . Checking Basic Router Functions After you turn on [...]

  • Page 33

    Troubleshooting 29 b. Clear the router ’ s configuration to factory defa ults. This will set the router ’ s IP address to 192.168.1.1. This pro cedure is explained in “Restoring the Default User Name and Password” on page 36 . If the error persists, you might have a hardware problem and should cont act technical support. • Internet Light [...]

  • Page 34

    30 Troubleshooti ng • Make sure your computer’ s IP address is o n the same su bnet as the rou ter . If your are using the recommended addressing scheme, your computer ’ s addr ess should be in the range of 192.168.1.2 to 1 92.168.1.254. Refer to your computer’ s documentation or see “Preparing a Computer for Network Access” in “Relat[...]

  • Page 35

    Troubleshooting 31 you have a static IP address, your wireless rout er automatically requests an IP address from your service provider . T o check t he Internet IP address fr om the browser interface : 1. Log in to the wireless router. 2. Select the Router S tatus link under the Maintenance heading to check that an IP address is shown for the Inter[...]

  • Page 36

    32 Troubleshooti ng If any of the steps indicate “Failed,” you can attempt to reconnect by clicking Connect. The wireless router will co ntinue to attempt to connect indefinitel y . If you cannot connec t after several minutes, you may be using an incorrect Service Name, User Name, or Password. Th ere also may be a provisioning p roblem with yo[...]

  • Page 37

    Troubleshooting 33 3. Click OK . Y ou should see a message like this one: Pinging www.routerlogin.net with 32 bytes of data If the path is working, you see this message: Reply from www.routerlogin.net: b ytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not working correctly , you could ha[...]

  • Page 38

    34 Troubleshooti ng • Check that your PC has the IP address of your router listed as the de fault gateway . If the IP configuration of your PC is assigned by DHCP , this information will no t be visible in your PC’ s Network Control Panel. V erify that the IP address of the router is listed as the TCP/IP default gateway . • Check to see that [...]

  • Page 39

    Default Configuration 35 Default Configuration Default Configuration Settings Y ou can use the Restore Fact ory Settings button locat ed on t he back of your device to reset all configuration settings to their factory defaults. This is called a hard reset. • T o perform a hard reset, push and hold t he Restore button for approx imately 5 seconds [...]

  • Page 40

    36 Default Configuration Restoring the Default User Name and Password Y ou can restore the factory default configuration se ttings that reset the ro uter ’ s User Name to admin, the Password to password, and the IP address to 192.168.1.1 . This procedure erases your current configuration and restores the factory defaults. T o restore the factory [...]

  • Page 41

    Default Configuration 37 The factory default settings will be restored so that you can access th e router from your web browser using the fa cto ry defaults.[...]

  • Page 42

    38 Default Configuration[...]

  • Page 43

    Related Documents 39 Related Document s This section provides links to re ference documents that you can use to gain a more complete understanding of the technolog ies used in your NETGE AR product. Document Link Internet Netw orking and TCP/IP Addressing http://documentation.netgear .com/ refer ence/enu/tcpip/index.htm Preparing a Computer for Net[...]

  • Page 44

    40 Related Documents[...]

  • Page 45

    41 Registration and Certifications Product Registrat ion, Support, and Documen t ation Register your product at http://www .NETGEAR.com/r egister . Y ou must register befo re you can use our telephone support service. Product updates and W eb su pport are always available by going to: http://kbserver .netgear .com/ . Setup documentation is availabl[...]

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    42[...]