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Nortel Networks 5100 manual

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Table of contents for the manual

  • Page 1

    Nor tel Multimedia Communications Ser v er 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 .[...]

  • Page 2

    Document status: Preliminary Document version: 00.13 Document date: 22 August 2007 Copyright © 2007, Nor tel Networks All Rights Reser v ed. The inf or mation in this document is subject to change without notice . The statements, configur ations, technical data, and recommendations in this document are believ ed to be accurate and reliable , but [...]

  • Page 3

    3 Re vision histor y A ugust 22nd, 2007 Preliminar y 00.13. Document submitted for technical signoff . May 25th, 2007 Preliminar y 00.04. This document issued as preliminar y to incor porate f eedback from draft document re view . May , 2007 Draft 00.01. This document is upissued to incor porate Phase 2 draft material from Feature Specification. N[...]

  • Page 4

    4 Revision history Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminar y Release 4.0 22 August 2007 Copyright © 2007, Nor tel Networks .[...]

  • Page 5

    5 Contents New in this release 9 Features 9 Other Changes 9 How to get help 11 Contents 11 Getting help from the Nortel w eb site 11 Getting help over the telephone from a Nor tel Solutions Center 11 Getting help from a specialist by using an Express Routing Code 12 Getting help through a Nor tel distributor or reseller 12 About the Nor tel IP Phon[...]

  • Page 6

    6 Contents Accessing and modifying the LAN Network Settings 26 Enabling the WiFi connection profile 28 Access and modify Wireless Settings 28 Modifying User Information parameters 30 Modifying Proxy parameters 31 Configuration of NA T-T ra versal 31 Configuring V oIP domain name information 32 Modifying por t assignments 33 Registering the IP Ph[...]

  • Page 7

    Contents 7 Regulatory and Safety Information 60 W ar nings! 61 Connecting to PSTN 61 Wireless 61 Connecting P ower 61 Connecting to Local Area Network (LAN) 61 Operation 61 Location 61 USA-FCC (Feder al Communications Commission) statement 61 FCC Interference statement 62 Compliance Statement for Canada 62 T elecom requirements for both Canada and [...]

  • Page 8

    8 Contents Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminar y Release 4.0 22 August 2007 Copyright © 2007, Nor tel Networks .[...]

  • Page 9

    9 Ne w in this release The f ollowing sections detail what is new in Nor tel IP Phone 1535 Installation and Commissioning (NN43160-300) for Phase 2. Features See the follo wing sections for inf or mation about feature changes: • "Configuration of NA T-T rav ersal" (page 31) • "Modifying the Date and Time" (page 49) • &quo[...]

  • Page 10

    10 New in this release Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminar y Release 4.0 22 August 2007 Copyright © 2007, Nor tel Networks .[...]

  • Page 11

    11 Ho w to g et help Contents This section contains information on the f ollowing topics: • Getting help from the Nor tel web site • Getting help over the telephone from a Nor tel Solutions Center • Getting help from a specialist by using an Express Routing Code • Getting help through a Nor tel distr ibutor or reseller Getting help from the[...]

  • Page 12

    12 How to get help Getting help from a specialist by using an Express Routing Code T o access some Nor tel T echnical Solutions Centers, y ou can use an Express Routing Code (ERC) to quickly route your call to a specialist in y our Nor tel product or ser vice. T o locate the ERC for y our product or ser vice, go to: www .nor tel.com Getting help th[...]

  • Page 13

    13 About the Nor tel IP Phone 1535 This section provides an ov er view description of the IP Phone 1535, including its technical specifications, factory settings, and basic men u structure. The physical la yout of the IP Phone 1535 is shown in the follo wing image: Figure 1 The IP Phone 1535 Nor tel Multimedia Communications Server 5100 Nor tel IP[...]

  • Page 14

    14 About the Nor tel IP Phone 1535 Care of the IP Phone 1535 Clean the IP Phone 1535 only with a moist or antistatic cloth. Do not use detergents or solvents. A void using dr y cloths as they can generate static electricity , which can be potentially dangerous for the electrically sensitiv e par ts of the IP Phone 1535. T o av oid audio problems ca[...]

  • Page 15

    T echnical specifications 15 • Screen Sav er : Disabled • PIN: 0000 • Network Connection Profile: LAN • Email Account Protocol: POP • DHCP: Enabled • ESSID: None • Encr yption: None • A uthentication: None T echnical specifications • Unit Base Siz e: 206 x 190 x 50 mm. • Handset Size: 184 x 42 x 32 mm. • Appro ximate W eigh[...]

  • Page 16

    16 About the Nor tel IP Phone 1535 Multiple Language Suppor t The IP Phone 1535 suppor ts the f ollowing languages: • English • F rench • German • K orean • Latin American (LA) Spanish • P or tuguese Description of the IP Phone 1535 men u options The f ollowing sections describe the various administrativ e menu options used in the con?[...]

  • Page 17

    Description of the IP Phone 1535 menu options 17 On the V oIP Settings menu, the f ollowing configuration options are a vailab le: • User Information : Modify the parameters of this configuration option to specify information used to identify the installed IP Phone 1535 as a client on your V oIP network. F or more information, see "Modifyi[...]

  • Page 18

    18 About the Nor tel IP Phone 1535 • Date and Time: Manually modify the system date and time on the IP Phone 1535. F or more inf or mation, see "Modifying the Date and Time" (page 49) . • Network Time: Y ou can configure the IP Phone 1535 to obtain date and time updates from the network ser ver . If y ou enable the Netw or k Time fun[...]

  • Page 19

    Using the SD/MMC card 19 This section provides procedures f or copying files to and from the IP Phone 1535 to an SD/MMC card, as well as a list of limitations and suppor ted file types. T o cop y files from the SD/MMC card to the IP Phone 1535: Step Action 1 Inser t the card into the SD/MMC slot. F or more inf or mation, see "About the Nor [...]

  • Page 20

    20 About the Nor tel IP Phone 1535 • Supported File T ypes: MIDI Standard MIDI Files 1.0, W A V , CCITT (u-law f or mat, 8000Hz, 16bit Sampling, 1988 Windows PCM f or mat, 8000Hz, 16bit Sampling), IMY iMelodyversion (v1.0, v1.1 , v1.2), AMR 3GPP TS 26.071, JPG JFIF:1.01, PNG (PNG version 1.2), GIF (GIF87a, GIF89 - Does not suppor t animated gif),[...]

  • Page 21

    21 Fir st time installation of the IP Phone 1535 Installing the IP Phone 1535 for the fir st time This chapter provides a description of the tasks and procedures that must be completed f or you to successfully complete a first time installation of the IP Phone 1535 within a Nor tel Multimedia Communications Ser ver 5100 (MCS) IP call en vironment[...]

  • Page 22

    22 First time installation of the IP Phone 1535 Figure 2 Installing the IP Phone 1535 for the first time Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminar y Release 4.0 22 August 2007 Copyright © 2007, Nor tel Networks .[...]

  • Page 23

    Physically install the IP Phone 1535 23 Procedures for installing the IP Phone 1535 f or the first time • "Provision the MCS 5100" (page 23) • "Ph ysically install the IP Phone 1535" (page 23) • "Connecting the IP Phone 1535 to the LAN" (page 26) • "Enabling the LAN connection profile" (page 26) •[...]

  • Page 24

    24 First time installation of the IP Phone 1535 Installation guidelines Consider the follo wing conditions when y ou choose a location in which to install the IP Phone 1535: • Use the IP Phone 1535 in an environment with a temperature range of +0 to 40 C and a relativ e humidity of 5 to 95 percent. • Place the IP Phone 1535 on a smooth, nonslip[...]

  • Page 25

    Logging in to the IP Phone 1535 Admin mode 25 Attach the IP Phone 1535 to the stand Inser t the tabs of the stand into the tw o slots on the bottom of the IP Phone 1535. This sets the phone at an optimal angle f or video camera use. Connect to PSTN Y our IP Phone 1535 does not suppor t connection to a Public Switched T elephone Network (PSTN). Logg[...]

  • Page 26

    26 First time installation of the IP Phone 1535 2 Select Logout , and press OK . —End— Connecting the IP Phone 1535 to the LAN Step Action 1 Inser t the RJ-45 cable into the LAN por t at the back of the IP Phone 1535. For more inf or mation, see 2 Connect the other end of the LAN cable into an active LAN connection por t on the network. —End?[...]

  • Page 27

    Accessing and modifying the LAN Network Settings 27 Step Action 1 F rom Main Menu, select Settings > Profile > LAN > Settings > Network Settings , and press OK to accept. 2 Select the appropr iate configuration options and set network parameters (specific to y our network configuration) f or the LAN connection profile: a. Details: [...]

  • Page 28

    28 First time installation of the IP Phone 1535 After you successfully connect the IP Phone 1535 to the netw or k using the LAN connection interf ace, you mak e both video and voice calls using that interf ace and the WiFi profile is disabled. So , in this example , when you enable the LAN connection profile, all voice and video calls made using [...]

  • Page 29

    Access and modify Wireless Settings 29 Step Action 1 F rom the Main Menu , select Settings > System Settings > WiFi > Wireless Settings , and OK . 2 Select the desired configur ation options to set the Wireless networking parameters. The configuration options contained in the Wireless Settings menu are as f ollows: a. Details: Displa y n[...]

  • Page 30

    30 First time installation of the IP Phone 1535 Modifying User Information parameter s After you hav e enabled either the LAN or WiFi connection profile and hav e configured the settings to allow successful connection of the IP Phone 1535 to your local network, you can configure the IP Phone 1535 to find and use the V oice Over IP (V oIP) ser v[...]

  • Page 31

    Configuration of NA T-T ra versal 31 Modifying Pro xy parameters After you hav e enabled either the LAN or WiFi connection profile and hav e configured the settings to allow successful connection of the IP Phone 1535 to your local network, you can configure the IP Phone 1535 to find and use your installed pro xy ser ver in its operations with [...]

  • Page 32

    32 First time installation of the IP Phone 1535 be located using DNS to lookup the domain information of the ser vice provider . Enabling STUN pr otocol Step Action 1 F rom the Main Menu , select Settings > V oIP Settings > Pro xy > STUN > Enable . 2 Press OK . —End— Configuring the STUN server Step Action 1 F rom the Main Menu , s[...]

  • Page 33

    Registering the IP Phone 1535 33 Modifying port assignments Y ou can configure the parameters with UDP por t values used to transpor t IP Phone 1535 operational information (A udio, Video , and Local), according to the par ticulars of your network environment. Step Action 1 F rom the Main Menu , select Settings > V oIP Settings > Misc. > [...]

  • Page 34

    34 First time installation of the IP Phone 1535 — P or ts • Under the Pro xy configuration option of the V oIP Settings menu: — Pro xy Address — Pro xy P or t Having v er ified the configuration of the above required inf or mation, access and initiate the registration process: Step Action 1 F rom the Main Menu ,g ot o Settings > V oIP[...]

  • Page 35

    35 IP Phone 1535 System Software Updates Checking f or av ailable IP Phone 1535 software updates Y ou can use the Chec k Updates function to hav e the IP Phone 1535 check f or av ailable updates for its installed system software, which can be downloaded from your locally managed FTP ser ver and installed automatically (f or more inf or mation on pr[...]

  • Page 36

    36 IP Phone 1535 System Software Updates Initiating manual software updates for the IP Phone 1535 Y ou can manually initiate the download and installation of av ailable updates to the IP Phone 1535 system software using the Update Software configuration option. The Update Software option uses a configured connection to a locally-managed FTP ser v[...]

  • Page 37

    Provisioning the FTP update ser v er 37 A TTENTION If an outgoing or incoming call is made or received on the IP Phone 1535 dur ing the software update process, the update process is halted f or the duration of the call. FTP software update process The IP Phone 1535 can perform updates to its installed system software, by connecting to a locally pr[...]

  • Page 38

    38 IP Phone 1535 System Software Updates • the required provisioning of the director y structure on your FTP update ser ver , • the files in volv ed in the IP Phone 1535 software update process, and • the special handling requirements f or the Fir mwareUpdateRequest.acfg file. Configuring the FTP ser ver login account F or the IP Phone 153[...]

  • Page 39

    Provisioning the FTP update ser v er 39 version] folder (named 1.1) within the Root f older of your FTP server f or that hardware version as well. • The [software version] F older : This folder sits inside the [hardware version] f older - the f older name corresponds to the software version of the IP Phone 1535 update files it contains. Y ou wil[...]

  • Page 40

    40 IP Phone 1535 System Software Updates The Fir mwareUpdateRequest.acfg file requires special handling in its placement on your FTP ser ver - f or each fir mware update package, there is a new v ersion of the Fir mwareUpdateRequest.acfg file, and f or the IP Phone 1535 to be ab le to use it effectiv ely , it needs to be placed into the f older [...]

  • Page 41

    Provisioning the FTP update ser v er 41 If the IP Phone 1535 reaches a [softw are version] f older and finds the FirmwareUpdateRequest.acfg file is the same version number as the f older in which it resides, the IP Phone will consider itself updated fully and ne ver go looking f or f olders that contain newer versions. Thus, it is e xtremely impo[...]

  • Page 42

    42 IP Phone 1535 System Software Updates Figure 3 Sample FTP server director y structure Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminar y Release 4.0 22 August 2007 Copyright © 2007, Nor tel Networks .[...]

  • Page 43

    43 Additional configuration using the V oIP Settings menu This chapter describes additional configuration options f ound on the V oIP Settings menu, which hav e not been described elsewhere in this document. Registration option This section covers functions of the Registration option of the V oIP Settings menu not covered else where in this docum[...]

  • Page 44

    44 Additional configuration using the V oIP Settings menu Step Action 1 Log in to the IP Phone 1535 using the Admin Mode . For more inf or mation, see "Logging in to the IP Phone 1535 Admin mode" (page 25) . 2 F rom the Main Menu , select Settings > V oIP Settings > Registration , and press OK . 3 Select De-register and press OK . [...]

  • Page 45

    Accessing and modifying Call T otal Bandwidth (CTBW) 45 Step Action 1 Log in to the IP Phone 1535 using the Admin Mode . For more inf or mation, see "Logging in to the IP Phone 1535 Admin mode" (page 25) . 2 F rom the Main Menu ,g ot o Settings > V oIP Settings > Registration and select Misc. then press OK to accept selection. —En[...]

  • Page 46

    46 Additional configuration using the V oIP Settings menu Step Action 1 Log in to the IP Phone 1535 using the Admin Mode . For more inf or mation, see "Logging in to the IP Phone 1535 Admin mode" (page 25) . 2 F rom the Main Menu ,g ot o Settings > V oIP Settings > Registration and select Misc. then press OK to accept selection. 3 [...]

  • Page 47

    Configuring V oIP V oice Mail 47 Video codec types in a priority list of up to fiv e options. Prioritize codecs depending on your network configuration. 5 Press OK to accept the new priority lev el of the chosen Codec. —End— Configuring V oIP V oice Mail Bef ore you use the V oIP V oice Mail ser vice on the IP Phone 1535, configure the V o[...]

  • Page 48

    48 Additional configuration using the V oIP Settings menu Configuring the Mailbox ID: Step Action 1 F rom the Main Menu ,g ot o Settings > V oIP Settings > Misc. > V oice Mail > ID , and press OK . 2 Enter the ID used to access your voice mail, and press OK . —End— Configuring the Mailbox P ass word: Step Action 1 F rom the Main [...]

  • Page 49

    49 Additional configuration using the System Settings menu This chapter descr ibes additional configuration options found on the System Settings menu, which ha ve not been described elsewhere in this document. Specifically , the functions used to modify Date and Time , the system update functionality contained in the T echnical Features configu[...]

  • Page 50

    50 Additional configuration using the System Settings menu Y ou can reset these two databases individually (or at the same time) by means of the Reset configuration option, which erases the stored data. On the Reset menu, the f ollowing configur ation options are av ailable: • Phonebook: Resets the Phonebook database. • Settings: Resets the [...]

  • Page 51

    Accessing the T echnical Features configur ation option 51 2 F rom the Main Menu , select Settings > System Settings > T echnical Features , and press OK . —End— On the T echnical F eatures menu, the follo wing configuration options are av ailable: • Show HW/SW V ersion: Displa y current version inf or mation for hardware and software[...]

  • Page 52

    52 Additional configuration using the System Settings menu Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminar y Release 4.0 22 August 2007 Copyright © 2007, Nor tel Networks .[...]

  • Page 53

    53 Configuring Email Bef ore E-mail ser vices become av ailable through the IP Phone 1535, you must configure the E-mail account settings locally f or access of the E-mail ser vices installed on your network. The IP Phone 1535 E-mail ser vice suppor ts POP3-based and (par tially) IMAP-based ser ver types. Microsoft Exchange Ser ver is not a suppo[...]

  • Page 54

    54 Configuring Email • SMTP Server • Receiving Protocol: Select either POP or IMAP as the receiving protocol of the IP Phone 1535 E-mail ser vice. Set to the POP protocol b y default. • POP Ser ver/IMAP Server: Depending on the Receiving Protocol accepted, define the POP or IMAP ser v er address inf or mation. • User/Account: Specifies w[...]

  • Page 55

    55 The IP Phone 1535 Camera Enabling and disabling the Camera The Camera b uilt into the IP Phone 1535 can be Disabled so that the video and photo functions of the IP Phone 1535 can be tur ned off . Y ou can access the Enable / Disable Camera configuration option only if Admin Mode is currently active . Enabling / Disabling the IP Phone 1535 Camer[...]

  • Page 56

    56 The IP Phone 1535 Camera Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminar y Release 4.0 22 August 2007 Copyright © 2007, Nor tel Networks .[...]

  • Page 57

    57 T roub leshooting Required software for CS1000E call ser ver If your MCS 5100 resides on the same netw or k as a CS1000E, make sure your CS1000E has the f ollowing patches installed: • MPLR22491 • MPLR22494 Known issues • Successful NA T/Firew all trav ersal requires an RTP Media P or tal (same as MMPC client). • If the IP Phone 1535 is [...]

  • Page 58

    58 T roubleshooting Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminar y Release 4.0 22 August 2007 Copyright © 2007, Nor tel Networks .[...]

  • Page 59

    59 IP Phone 1535 Regulator y Inf ormation This chapter contains the regulator y inf or mation. IP Phone 1535 emissions statement Radio frequency electromagnetic energy is emitted from Wireless Lan de vices. The energy le vels of these emissions are much less than the electromagnetic energy emissions from wireless de vices such as mobile phones. Wir[...]

  • Page 60

    60 IP Phone 1535 Regulator y Information Regulatory and Safety Information The manuf acturer and its authorized resellers or distr ib utors will assume no liability f or any damage or violation of go vernment regulations arising from f ailure to comply with these guidelines. The follo wing table lists EMC compliance for v ar ious jurisdictions. Ta [...]

  • Page 61

    USA-FCC (Feder al Communications Commission) statement 61 Jurisdiction Standar d Description Canada CSA 60950-1-03 Safety of Information T echnology Equipment European Community EN 60950-1 ITE equipment - Saf ety - Part 1: General requirements Austr alia/New Zealand AS/NZS 60950.1:2003 Safety of Information T echnology Equipment Other Safety Appro [...]

  • Page 62

    62 IP Phone 1535 Regulator y Information FCC Interference statement This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to P ar t 15 of the FCC Rules. These limits are designed to provide reasonab le protection against har mful interf erence when the equipment is operated in a residential environm[...]

  • Page 63

    T elecom requirements for both Canada and USA 63 This equipment uses an RJ11C modular plug to connect to the premises wiring. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC P ar t 68 rules and requirements adopted by the A CT A. A compliant telephone cord and modular p[...]

  • Page 64

    64 IP Phone 1535 Regulator y Information W ARNING W ARNING: T o comply with FCC radio frequency (RF) exposure limits, this device should be located at a minimum of 7.9 inches (20 cm.) or more from the body of all persons. Nor tel Multimedia Communications Server 5100 Nor tel IP Phone 1535 Installation and Commissioning NN43160-300 00.13 Preliminar [...]

  • Page 65

    [...]

  • Page 66

    Nor tel Multimedia Communications Ser v er 5100 Nor tel IP Phone 1535 Installation and Commissioning Copyright © 2007, Nortel Networks All Rights Reser v ed. Publication: NN43160-300 Document status: Preliminar y Document version: 00.13 Document date: 22 August 2007 T o provide feedback or to repor t a problem with this document, go to h ttp://www[...]