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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Nortel M3110, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Nortel M3110 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Nortel M3110. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Nortel M3110 should contain:
- informations concerning technical data of Nortel M3110
- name of the manufacturer and a year of construction of the Nortel M3110 item
- rules of operation, control and maintenance of the Nortel M3110 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Nortel M3110 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Nortel M3110, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Nortel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Nortel M3110.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Nortel M3110 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Nortel Commu nication Serve r 1000 Nortel Commu nication Server 1000 Release 4 .5 Telephones and Consoles Description, Installa tion, and Operation Document Number: 553-3001-3 67 Document Release: Standard 3.00 Date: August 2005 Y ear Publish FCC TM Cop yright © N or tel Networks Limite d 2005 All Rights Reser v ed Produced in Canada Inf or mation[...]
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Page 2
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Page 3
Page 3 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 4 Revision history August 2005 Standard 3.00. This document is up-issued for Com munication Server 1000 Release 4.5. September 2004 Standard 2.00. This document is up-issued for Com munication Server 1000 Release 4.0. October 2003 Standard 1.00. This document is a ne[...]
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Page 4
Page 4 of 504 Revision history 553-3001-367 Standard 3.00 August 2005[...]
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Page 5
Page 5 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 10 Contents List of procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 11 About this document . . . . . . . . . . . . . . . . . . . . . . . 19 Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 A[...]
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Page 6
Page 6 of 504 Contents 553-3001-367 Standard 3.00 August 2005 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Page 7
Contents Page 7 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Flash Download advisements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 PSDL installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Dynamic PSDL installation .. . . . . . . . . . . . . . . . [...]
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Page 8
Page 8 of 504 Contents 553-3001-367 Standard 3.00 August 2005 Features and options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 Relocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Page 9
Contents Page 9 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Appendix D: M2317 telephone . . . . . . . . . . . . . . . . 439 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Page 10
Page 10 of 504 Contents 553-3001-367 Standard 3.00 August 2005[...]
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Page 11
Page 11 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 18 List of procedures Procedure 1 Connecting the BLF/CGM to the M2250 attendant console . . . . . . . . . . . . . . . . . . . . . . . . 35 Procedure 2 Checking the functionality of the Busy Lamp Field/Console Graphi cs Module . . . . . . . . 42 Procedure 3 Removing [...]
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Page 12
Page 12 of 504 List of procedures 553-3001-367 Standard 3.00 August 2005 Procedure 10 Performing a loopback test on the M2250 attendant console . . . . . . . . . . . . . . . . . . . . . . . . 64 Procedure 11 Designating keys on an M2 250 attendant console . . . 65 Procedure 12 Cross-connecting attendant consol es . . . . . . . . . . . . . 69 Proced[...]
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Page 13
List of procedures Page 13 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Procedure 23 Toggling control gates . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Procedure 24 Installing the M2016S telep hone . . . . . . . . . . . . . . . . . . 114 Procedure 25 M2016S self-test . . . . . . . . . . . . . . . . . . . . [...]
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Page 14
Page 14 of 504 List of procedures 553-3001-367 Standard 3.00 August 2005 Procedure 36 Installing the KBA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Procedure 37 Installing the Single KBA footstand . . . . . . . . . . . . . . . 201 Procedure 38 Installing the Expansion KBA footstand . . . . . . . . . . . . 201 Procedure 39 Insta[...]
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Page 15
List of procedures Page 15 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Procedure 50 Testing capacitance unbal ance . . . . . . . . . . . . . . . . . . . 301 Procedure 51 Measuring impulse noise . . . . . . . . . . . . . . . . . . . . . . . . 302 Procedure 52 Measuring background noise . . . . . . . . . . . . . . . . [...]
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Page 16
Page 16 of 504 List of procedures 553-3001-367 Standard 3.00 August 2005 Procedure 63 Installing the M2317 tele phone . . . . . . . . . . . . . . . . . . . 361 Procedure 64 Performing the M2317 telephone self-test . . . . . . . . . . 364 Procedure 65 Designating Meridian Modular Telephones . . . . . . . . . 368 Procedure 66 Cross-connecting the tel[...]
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Page 17
List of procedures Page 17 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Procedure 74 Installing and removing the M2616 Display on NT2K sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408 Procedure 75 Installing NT2K28AA displays on NTZK or NT2K sets . . . . . . . . . . . . . . . . . . . . . . . [...]
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Page 18
Page 18 of 504 List of procedures 553-3001-367 Standard 3.00 August 2005 Procedure 85 Wall mounting the telephone . . . . . . . . . . . . . . . . . . . . . 485[...]
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Page 19
Page 19 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 26 About this document This document is a global document. Co ntact your system supplier or your Nortel representative to verify that th e hardware and software described are supported in your area. Subject This document provi des technical info rmation about Meridi[...]
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Page 20
Page 20 of 504 About this do cument 553-3001-367 Standard 3.00 August 2005 Applicable systems This document applies to the followi ng systems: • Communication Server 1000 S (CS 1000S) • Communication Server 1000M Chassi s (CS 1000M Chassis) • Communication Server 1000M C abinet (CS 1000M Cabinet) • Communication Server 1000M Ha lf Group (CS[...]
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Page 21
About this document Page 21 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n For more information, see on e or more of the following NTPs: • Communication Server 1000M and Meridian 1: Small System Upgrade Procedures (553-3011-258) • Communication Server 1000M and Meri dian 1: Larg e System Upgrad e Procedures (553-302[...]
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Page 22
Page 22 of 504 About this do cument 553-3001-367 Standard 3.00 August 2005 • Communication Server 1000 E (CS 1000E) •M e r i d i a n 1 The following systems are referred to generically as “Small System”: • Communication Server 1000M Chassi s (CS 1000M Chassis) • Communication Server 1000M C abinet (CS 1000M Cabinet) • Meridian 1 PBX 1[...]
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Page 23
About this document Page 23 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n • Software Input/Output : System Messages (553-30 01-411) • Software Input/Out put: Maintenan ce (553-3001-511) • Communication Server 1000M and Meridian 1: Small System Upgrade Procedures (553-3011-258) • Communication Server 1000M and M[...]
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Page 24
Page 24 of 504 About this do cument 553-3001-367 Standard 3.00 August 2005 How to get Help Getting Help from the Nortel Web site The best source of support for Nortel products is the Nortel Support Web sit e: www.norte l.com/support This site enables customers to: • download softw are and related tools • download technical docume nts, release n[...]
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Page 25
About this document Page 25 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Getting Help through a Nortel distributor or reseller If you purchased a service contract for your Nortel produ ct from a distributo r or authorized reseller, you can contact the technical support staff for that distributor or resel ler.[...]
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Page 26
Page 26 of 504 About this do cument 553-3001-367 Standard 3.00 August 2005[...]
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Page 27
Page 27 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 102 Attendant consoles Contents This section contains infor mation on the follow ing topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Engineering codes . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Page 28
Page 28 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Removing th e M2250 atte ndant consol e top cover . . . . . . . . . . . . . 62 Installing the M2250 attendant console top cover . . . . . . . . . . . . . . 63 Performing a loopback test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Designating keys on the M2[...]
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Page 29
Attendant consoles Page 29 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n For more info rmation on Atten dant PC and the PCCIU, r efer to the followi ng documents: • Attendant PC: Descrip tion, Installation , and Operati on (553-3001-3 20) • PC Console Interface Unit Inst allation Guide • PC Console Interface Unit[...]
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Page 30
Page 30 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 NT3G42 BA-98 BLF/CGM N/A A0642994 Finland, F rance , Ger many NT6G00AF -35 M2250 Cham eleon Gre y A0393450 Africa, AP A C , CALA, CIS, Greece , Ireland, Middle East, NA, P or tugal, T u rkey NT6G40 BA-35 M2250 Cham eleon Gre y A0642786 Switzerland NT6G41 BB-35 M2250 Cham eleon[...]
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Page 31
Attendant consoles Page 31 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Features The M2250 has the following feat ures: • A four-line, 40 character , liquid crystal display (LCD) with backl ighting. Power, including backlight ing, is maintained during building power failures with the system’s batt ery backup, if e[...]
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Page 32
Page 32 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 • In Shift mode, the M2250 can have u p to 10 extra flexible feature keys for a total of 20. • An optional supporti ng stand that can be adjusted to nine different positions. • A handset and headset vol ume slider control , situated belo w the dial pad. • A physical co[...]
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Page 33
Attendant consoles Page 33 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n The BLF/CGM can do the following: • display the status (busy or idle) of up to 150 consecutive extensions within the system Standard Busy Lamp Field (S BLF) • display the status (bus y or idle) of any hundred group of DNs within the system Enh[...]
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Page 34
Page 34 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Installati on The BLF/CGM mounts on the back of the attendant console and is held on by snap-fits and screws. It is connected to the console using a 16-way connector that is located on the keyboard Printed Circuit Board (PCB). This connector is accessed through a rectangular k[...]
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Page 35
Attendant consoles Page 35 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 1 Busy Lamp Fiel d/Consol e Graphics Mo dule on the M2250 attendant cons ole Procedure 1 Connecting the BLF/CGM to the M2250 attendant cons ole 1 Disconnect the main power /system cable from the rear of the attendant console, and remove the[...]
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Page 36
Page 36 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Figure 2 Volume slider positi on 3 Place the attendant console facedown on a pro perly prepared work surface, taking care to avoid scratching or damaging the top cover or display. Remove the adjustable sta nd, if required. The stand is secured with four screws. Remove the stan[...]
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Page 37
Attendant consoles Page 37 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 3 Removing the fastening screws 5 Raise and hold the top cover to remove the single cable connector only. The alerter cable does not need to be removed. Se e Figure 4 on pa ge 38 . 6 Remove the top cover, and place it upsi de down to the le[...]
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Page 38
Page 38 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Figure 4 Removing the top cover 7 Remove the knockout section on th e back o f the attenda nt console (see Figure 5 on page 39 ) wi th a small screwdriver or similar to ol. Remove any remnants of the b reakaway tags. 8 Feed the flat ribbon cable fo r the Busy Lamp Field/Consol[...]
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Page 39
Attendant consoles Page 39 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 5 Attendant console knockout section 10 Push down on the attendan t console, while holding the BLF/CGM unit, until the two locators snap into place. See Figure 6 on page 40 . 11 Fit the BLF/CGM ribbon cable onto the top cover circuit board,[...]
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Page 40
Page 40 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 18 Cable in BLF p ower at the local Main Distribution Frame (MDF) as per M2250 cross-connections. 19 If required, replace the adjustabl e stand. 20 Reconnect the main system cable to the rear of the console. 21 If the BLF/CGM has been correctly installed, the main menu appears[...]
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Page 41
Attendant consoles Page 41 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 22 Define the Busy Lamp Field in the system database. Refer to Features and Service s (553-3001-306). 23 Test the Busy Lamp Field features using M1250/M2250 Attendant Console User Guide . Figure 7 Positioning the top co ver and the BLF/CGM Rotate [...]
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Page 42
Page 42 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 End of Procedure Procedure 2 Checking the func tionality of the Busy Lamp Fiel d/Cons ole Graphics Module Use this procedure to check the functio nality of the BLF/CGM. Once in this menu, the dial pad is in CGM mode. W hen any dial pa d keys are p ressed, except the pound ( # [...]
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Page 43
Attendant consoles Page 43 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 3 Press the pound ( # ) to exit and return to Diagnostics menu 1. End of Procedure Procedure 3 Removing the Busy Lamp Field/Co nsole Graphics Module 1 Disconnect the main power /system cable from the rear of the attendant console, and remove the h[...]
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Page 44
Page 44 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 11 Ensuring that the volume slider i s fully engaged i n the correct slider, hold the top cover and console base firmly toge ther. Turn the assembly upside down (see Figure 8 page 42 ). 12 Reinsert the 12 scre ws that secure the to p cover to the conso le base and tighten. 13 [...]
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Page 45
Attendant consoles Page 45 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n An attendant console configured as a supervisor does not need the ASM installed. To accept the ASM, the minimu m vi ntage M2250 attendant console is M2250AD. To fully support the ASM, the minimum vintage BLF/CGM is AB. The thir d PWR TN mu st be p[...]
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Page 46
Page 46 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 5 Raise and hold the top cover to remove the single cable connector. The alerter cable doe s not need to be re moved (see Figure 4 on pa ge 38 ). Remove the top co ver and place it upside down to the left of the attendant console. 6 Holes are locate d in the upper right- hand [...]
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Page 47
Attendant consoles Page 47 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 9 Identifying the correct grid positions on th e main PCB and attaching the ASM 5 9 A B C D Grid marks Insert Standoffs here Attendant Supervisory Module Pin connector M2250 main PCB (cutaway) J3 connector 553-AAA0634[...]
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Page 48
Page 48 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Physical description Figure 10 on page 49 shows a top view of the M2250 attend ant console layout. The user-accessible components are labeled using a row/column grid arrangement. Figure 11 on page 50 shows rear, left side, and bottom vi ews of the console. These illustrations [...]
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Page 49
Attendant consoles Page 49 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 10 M2250 atte ndant co ns ole – top view Display screen (can be tilted upwards) Rows 9 7 6 8 5 4 3 2 1 0 * 1 4 7 2 5 8 0 3 6 9 # AK BK CK AI BI CI DI/EI EI EK FI FK Hold Shift Conf RL.Des RL.Src EX.Des EX.Scr RS-232 Connector for connecti[...]
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Page 50
Page 50 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Figure 11 M2250 atte ndant cons ole – rear, left side, and bottom views Rear view Display panel (can be tilted upwards) 25-pin subminiature D-type male connector for cable connecting console to distributing frame RS-232 female connector for connection to PC with monitor (dat[...]
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Page 51
Attendant consoles Page 51 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Keyboard layout Refer to Table 3 for the description of keys and Figure 10 on pag e 49 and Figure 1 1 on page 50 for the lo cation of switches and keys mentio ned in this section. Function keys The attendant console has eig ht function keys, locat[...]
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Page 52
Page 52 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 (4) Prime fun ction (normal): Scrolls the currently selected line to the left. Le vel 1 function (Shift): Decreases the aler t speaker vol um e. (5) Prime fun ction (normal): Scrolls the currently selected line to the right. Le vel 1 function (Shift): Increases the aler t spea[...]
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Page 53
Attendant consoles Page 53 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Switches A slider control, located below the di al pad, between columns DI/EI and FI, controls the handset and headset recei ve volume level. See Figure 10 on page 49 . A Power Fail Transfer (PFT) switch i s located in the baseplate. See Figure 11[...]
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Page 54
Page 54 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 accepts both carbon and electret handset s or headsets and automatically adapts itself to each type. Note: Electret headsets and handsets are polarit y sensitive and must be correctly inserted into the jack. LCD indicators The LCD indi cators on t he M2250 display t riangular [...]
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Page 55
Attendant consoles Page 55 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Display screen messages Source infor mation appears on line 2 of the di splay screen. Destination information appears on line 3 of the display screen. The status messages listed below app ear on line 4 of the displ ay screen panel. The first four [...]
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Page 56
Page 56 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 If the emergency power fail transfer fe ature is activated, the console status will be displayed as EMERGENCY. Connections The line cord connects to the rear of the M2250 attendant console through a 25-pin subminiature D-typ e connector. Th e jack connector is attached to the [...]
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Page 57
Attendant consoles Page 57 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Turkish, Katakana, P.R.C. (People’s Republic of China), Taiwan, Korean, Polish, Czech/Slovak, or Hungarian. When the languages P.R.C., Taiwanese, and Korean are chosen, the attendant console uses two-line display. The attendant console is equipp[...]
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Page 58
Page 58 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 3 Run the wire or cable between the teleph one location and nearest cross-connect point (if not previously run). 4 Connect the cable or wire to the telephone connecting blo ck. 5 Designate the telephone connecting block. Figure 1 2 Zone cabling an d conduit assignment 6 Cross-[...]
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Page 59
Attendant consoles Page 59 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 7 Terminate leads at the cross-connect terminal and designate the blocks according to the house cable plan. Normal operating ranges The M2250 attendant console has a maxi mum permissible loop length of 3500 ft (915 m), assuming 24 AWG (0.5 mm) wir[...]
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Page 60
Page 60 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 If an attendant consol e must be retu rn ed to the factory, pack it in the appropriate container to avoi d damage during transit. Remember to inclu de all loose parts (cords, handset, power unit , labels, and le nses) in the sh ipment. Installation and removal Use the followin[...]
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Page 61
Attendant consoles Page 61 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 5 Add a line circuit for the attendant cons o le, if not already done. Refe r to Circuit Card: Description and Installation (553-3001-2 11). 6 Cross-connect the attendant console at the cross-connect terminal. See Procedure 12 on page 69 . 7 Enter[...]
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Page 62
Page 62 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Removing the M2250 att endant console top cover Follow the steps in Procedure 8 to rem ove the M2250 Attend ant top cover. Procedure 8 Removing the M2250 atte ndant console top co ver 1 Disconnect any plugs and cords from the attendan t console. 2 Remove the ten 10-mm fast eni[...]
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Page 63
Attendant consoles Page 63 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 3 Holdin g the top cover and th e base to gether by hand, turn the attendant console right-side u p and place it back on the work surface. 4 Carefully lift the faceplate straight up and discon nect the 20-pin plug ribbon cable located at J2. Note:[...]
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Page 64
Page 64 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Performing a loopback test Follow the steps in Procedu re 10 to perform a loopback test on the M22 50 attendant console. Pr ocedure 10 P erforming a loopbac k test on th e M2250 atte nd ant console 1 Make a loopback connector. Prepare a blank 25-w ay RS-232 plug by internally [...]
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Page 65
Attendant consoles Page 65 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n The Directory Number (DN) desig nation window on the at tendant console is located above the keypad. Follow the steps in Procedure 11 to designate keys on an M2250 attendan t console. Pr ocedure 11 Designating keys on an M2250 attendant console 1 [...]
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Page 66
Page 66 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Figure 14 M2250 key de signations in Sh ift mode (QMT2 not enabled) 553-AAA0581 EX SR EX DS RL SR RL DS BLF SHIFT TGB7 TGB6 TGB5 TGB4 TGB3 TGB2 TGB1 TGB0 ICI9 ICI8 ICI7 ICI6 ICI5 ICI4 ICI3 ICI2 ICI1 ICI0 LPK5 LPK4 LPK3 LPK2 LPK1 LPK0 RLS HOLD FEAT9 FEAT8 FEAT7 FEAT6 FEAT5 FEAT[...]
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Page 67
Attendant consoles Page 67 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 15 M2250 key de signations in Un shift mode (QMT2 enabled) 553-AAA0583 ICI09 ICI08 ICI07 ICI06 ICI05 ICI04 ICI03 ICI02 ICI01 ICI00 ICI19 ICI18 ICI17 ICI16 ICI15 ICI14 ICI13 ICI12 ICI11 ICI10 LPK5 LPK4 LPK3 LPK2 LPK1 LPK0 RLS EX SR EX DS RL [...]
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Page 68
Page 68 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Figure 16 M2250 designations in Unshi ft mode (QMT2 not enabled) Cross-connecting at tendant consoles Terminations are located on the vertical side of the distr ibuting fram e when frame-mounted blocks are used and located in the blue field when wall-mounted blocks are used. L[...]
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Page 69
Attendant consoles Page 69 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Pr ocedure 12 Cr oss-connecting attend ant consoles 1 Locate the attendant co nsole terminati ons at the cross-connect terminal. 2 Connect Z-type cross-connecting wi re to the leads of the attendant console. 3 Locate the line circuit card (TN) ter[...]
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Page 70
Page 70 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Ta b l e 7 Inside wiring color s Z station wire 16/25-pair cable Connect to equipment T N G W -BL First pair Tip R BL-W First pair Ring BK W -O Second pair Tip Y O-W Second pair Ring[...]
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Page 71
Attendant consoles Page 71 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 17 M2250 atte ndant consol e cross-connections Cross connect block M2250 Console (console connector) Note 2 + VPS VPS RTN 26 1 27 2 30 5 32 7 33 8 36 11 39 14 41 16 42 17 50 25 Relay 2 Relay 1 TCM Primary TCM Secondary ASM +AUX W-BL BL-W W-[...]
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Page 72
Page 72 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 The following notes refer to Figure 17 on page 71 , which illustrates the M2250 att endant cons ol e cross-connections. Note 1: The M2250 is powered by means of the line circuits. In addition to the primary TN, secondary TN, and ASM TN, two TNs are cabled to the M2250 using th[...]
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Page 73
Attendant consoles Page 73 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Ta b l e 8 M2250 attendant cons ole connections (Part 1 of 3) Mounting cor d 16/25-pair connector cable Lead designatio n Pin numb er Pa i r numb er Color Connected to TCM pr imar y 26 1 1T R W- B L BL-W TN #1 TCM secondar y 27 2 2T R W- O O-W TN [...]
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Page 74 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Spare 35 10 10T R R-SL SL-R Po w e r Fa i l o r Energ y T ransf er 36 11 11T R BK-BL BL-BK GND (Note 1) TC (Note 2) Spare Spare Spare Spare 37 12 38 13 12T R 13T R BK-O O-BK BK-G G-BK GND Major Alar m 39 14 14T R BK-BR BR-BK GND (Note 1) ALM (Note 2) Spare 40 15 15T R BK-SL SL[...]
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Attendant consoles Page 75 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Note 1: Connect to Pin 3 or 28 of the ap propriate PFJ5 te r minal bloc k. Note 2: Connect TC to Pin 29 or 5 and ALM to Pin 4 or 31 of the appropri ate PFJ5 ter minal bloc k. Ta b l e 9 M2250 typical cross-co nnections (P ar t 1 of 2) Pa i r P i n[...]
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Page 76 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 8T 8R 33 8 R-G G-R Unit 7 Unit 11 9T 9R 34 9 R-BR BR-R Unit 8 Unit 4 10T 10R 35 10 R-S S-R Unit 9 Unit 12 11T 11R 36 11 BK-BL BL-BK Unit 10 Unit 5 12T 12R 37 12 BK-O O-BK Unit 11 Unit 13 13T 13R 38 13 BK-G G-BK Unit 12 Unit 6 14T 14R 39 14 BK-BR BR-BK Unit 13 Unit 14 15T 15R 4[...]
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Page 77
Attendant consoles Page 77 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Operation This section contains operating proced ures for the M2250 attend ant console. The attendant console faceplate layout is shown in Figures 14 through 16, starting on page 66 . Refer t o these figures as the basis for component locatio n re[...]
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Page 78 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 QMT2 feature enabled When the QMT2 feature is enabled, the followin g conditions apply: • If the console is not in Shift mode, the keys in strip AK and/or BK function as Incoming Call Iden tification (ICI) keys. • If the console is in Shift mode, the key s in keystrips AK [...]
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Page 79
Attendant consoles Page 79 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 18 PC Console Interface Unit M2250 feature key modes Functions shown for some of the feature keys in Table 3 page 51 vary depending on w hich console mode is in effect while th e key is being p ressed. Table 10 on page 80 lists the various [...]
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Page 80
Page 80 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 available TGB keys on the M2250. With QMT2 enabled, the number of TGB keys on each console is doubled. Ta b l e 1 0 Softkey altern ate functions Key Operational mode Function F1 Nor mal Selects line 2 of the displa y f or scrolling. F2 Nor mal Scrolls left on the selected line[...]
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Page 81
Attendant consoles Page 81 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n M2250 console diagnostics Use the Diagnostics menu to check th e functions of the console and to perform tests. To enter the Diagnost ics mode, use Procedure 1 3. Figure 19 shows the main Diagnosti cs menu for the M2250 attendant console. Pr ocedu[...]
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Page 82
Page 82 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Pr ocedure 14 T esting the K eyboar d Use this procedure to check the functionality of each key on the console. When a key is presse d, its location code is displ ayed within parenth eses. For example, (00) denote s the upper left-hand ICI key. 1 From Diagnostics menu 1, press[...]
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Page 83
Attendant consoles Page 83 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Pr ocedure 15 T esting the L CD indicator s Use this procedure to check the functionality of each LCD indicator on the console. 1 From the Diagnostics menu 1, press 2 . 2 Press 1 to turn all lamps ON. Press the asterisk ( * ) to turn each lamp OFF[...]
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Page 84
Page 84 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 3 Press the octo thorpe ( # ) to exit and return to Diagnostics menu 1. End of Procedure Pr ocedure 18 T esting the Busy Lamp Field/Console Graphics Module Use this procedure to check the functio nality of the BLF/CGM. Once in this menu, the dial pad is in CGM mode. W hen any [...]
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Page 85
Attendant consoles Page 85 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Pr ocedure 20 T esting the Displa y Use this procedure to check the functio nality of the alpha numeric display panel. Cycl e through a number of differen t display patterns to check for visua l defects. 1 From Diagnostics menu 2, press 1 . 2 Pres[...]
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Page 86
Page 86 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 3 Press the octo thorpe ( # ) to exit and return to Diagnostics menu 1. End of Procedure Pr ocedure 23 T oggling co ntr ol gates Use this procedure to turn the conference bridge analog con trol gates, the auxiliary tone ch annel, and th e Code Bl ue Relay ON or OFF. Note that [...]
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Page 87
Attendant consoles Page 87 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Reset To perform a hard reset o f the console, from Diagnostics m enu 2, press 5 . The reset is performed immediat ely. All devices and memory on the UIP and ASIP boards are reset as if the powe r cord were unplugged an d plugged in again. M2250 f[...]
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Page 88
Page 88 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 0AH UIP A k e y in column C is stuck. Same as for 08H . 0BH UIP A k e y in column D0 is stuck. Same as f or 08H . 0CH UIP A k e y in column D1 is stuck. Same as f or 08H . 0DH UIP A k e y in column D2 is stuck. Same as f or 08H . 0EH UIP A k e y in column E is stuck. Same as f[...]
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Page 89
Attendant consoles Page 89 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n The failure codes produced by the fi rmware in response to the detectio n of a hardware fault are bit-signi ficant as fo llows: In most instances, the failure code accu rately identifies the faulty hardware component. However, if the microproce ss[...]
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Page 90
Page 90 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Busy mode. When an indicator associated with a particular attendant is on, the attendant is available to service calls. Note: The M2250 attendant console must be equipped with the Attendant Supervi sory Module (NT7G10 AA) to allow attend ant supervision. Incoming Ca ll Indicat[...]
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Page 91
Attendant consoles Page 91 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n The customer will also be able to define wheth er Night Call Waiting tone wi ll be given to N ight stations. With Night C all Waiting ton e allowed, busy Night stations are notified when an incomi ng call is terminating on them . The incoming call[...]
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Page 92
Page 92 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Refer to ISDN Primary Rate Interface: Features (553 -3001-369) f or further details. Network Atte ndant Services This feature allows attendant services to be distributed anywhere within a Meridian ISDN network. If, at the ti me of an attendant request, attendant services are n[...]
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Page 93
Attendant consoles Page 93 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n • Wide Area Telephone Service indicates that the incoming call originated at a wide area telephone exchange. • Recall indicates that a camped- on call o r a call extended to an idle station has not been answered for 30 second s or that a stati[...]
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Page 94
Page 94 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 • Night Service permit s incoming ca lls to the attendant to be routed to a preselected station. The Night Service key enables the attendant to assi gn the Night Directory Number (DN) a nd to initiate Night Service. When assigning the Night Service DN, “NIGHT” flash es o[...]
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Page 95
Attendant consoles Page 95 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n All other features may be assigned to any of the keys on strip FK. Refer to Software Input/Out put: Administrati on (553-3001-3 11) for additional information. The following are some of the more common feature keys: • Attendan t End to End Signa[...]
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Page 96
Page 96 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Emergency Transf er If a major equipment or power failure halts local call processing, preselected CO trunks are automatically connected to preselected stations (predetermined and hard-wired at installation time) through relays in the system. Emerge ncy Transfer can also be ac[...]
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Page 97
Attendant consoles Page 97 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Classes of service and prompts are provided which enable administrat ors to inhibit specific users from receiving collect DID and Central Office calls. These can be configured for the following: • PBX and BCS through th e Collect Call Blocking A[...]
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Page 98
Page 98 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 This link supports DID/COT trunki ng types, and requires th at the system be equipped with at least one CDTI2/CSDT I2 digital trunks pack , as well as associated software. DPNSS Executive Intrusion Executive Intrusion (EI) allows an originating party to break int o an establis[...]
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Page 99
Attendant consoles Page 99 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Busy Verify and Barge-in Enha ncement Attendant Monit or changes the operation o f Busy Verify and Barge-in slightly. Tone is now confi gurable. Busy Verify and Barge-in restrictions relating to the Warning Tone Allo wed/Denied Class of Service ap[...]
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Page 100
Page 100 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 SACP key. The attendant can then hold th e call on the console, or releas e the call as usual. When the attendant tries to present th e call (after it has recalled to the attendant) to the w anted party, this pa rty may h ave originated another call . In that case, the attend[...]
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Page 101
Attendant conso les Page 101 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Powering and reset After a power failure or a temporary corruption of data, the M 2250 attendant console is reset automatically. If a permanent fault condition is detect ed, the console enters the maintenance mode (Position Busy), and a failure [...]
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Page 102
Page 102 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005[...]
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Page 103
Page 103 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 122 M2016S Secure Set Contents This section contains infor mation on the follow ing topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Software requirements . . . . . . . . . . . . . . . . . . . . . [...]
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Page 104
Page 104 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 Introduction The M2016S is a Telephone Security Group Class II-approved telep hone designed to provide on-hook security. It is a high-performance multi -line telephone with 16 programmable f eature keys. The M2016S uses relay circuitry that physically discon nects the handset [...]
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Page 105
M2016S Secure Set Page 105 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 20 ill ustrates the M2016 Secure Set. Software requirements The option number for the M2016S is 170. The mn emonic is ARIE. The DSET package (88) and the TSET package (89) are required. Figure 20 M2016S Secure Set Message waiting lamp 16 Fu[...]
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Page 106
Page 106 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 Physical description The M2016S is equipped with: • LCD indicators • Volume control • Message Wa iting lamp • Hold key • Release key • Speaker LCD indicators The M2016S has a number of programmable keys with LCD indicators that can be assigned to any combination of[...]
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Page 107
M2016S Secure Set Page 107 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n adjustments are made. If the telephone is equipped wit h a Display Module, volume can be adjusted at any time with the setting displ ayed on the screen (in Program mode). Handset volu mes can be co nfigured to return to nominal on a per call basis[...]
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Page 108
Page 108 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 Features The M2016S has 16 programmable keys. Earlier mo dels can have a Display Module added. Later models of the se t come with a display pre-installed. Note: If the set is equipped with a Disp lay, the nu mber of programmable keys is reduced by one, as key 07 automatically [...]
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Page 109
M2016S Secure Set Page 109 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n The upper right-hand key (key 07) automatically becomes the Prog ram key when a Display Module is configured with the telep hone. The Program key is local to the set and shows blank when you prin t key assignments in LD 20. On-hook security The M2[...]
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Page 110
Page 110 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 Electromagne tic interferen ce The radiated and conducted electro magnetic interference meets the requirements of Subpart J of Part 15 of the FCC rules for Class A computing devices. Line engineering The maximum permissible loop length is 3500 ft. (915 m), assuming 24 AWG (0.5[...]
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Page 111
M2016S Secure Set Page 111 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Alerting t one charact eristics The tone frequency combinations are: A 500 Hz buzz signal is provided fo r incoming call notifica tion while the receiver is off-hook. Power requirements Power Supply Board The power supply option consists of a Powe[...]
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Page 112
Page 112 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 adapter (refer to Figure 21 on p age 113 ) can provide the additional power needed to operate the te leph one and its options. 120 V transformer (AO367 335 or equivalent) . The followin g minimum specifications must be met by this transformer: Input voltage: 120 V AC / 60 Hz N[...]
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Page 113
M2016S Secure Set Page 113 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Installation Packing and unpacking Use proper care when unpacking the M2 016S. Check for damaged contai ners so that appropriate claims can be ma de to the transp ort company for items damaged in transit. Figure 21 Configuration of local plug-i n [...]
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Page 114
Page 114 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 If a telephone must be returned to the factory, pack it in the appropriate container to avo id damage durin g transit. Remember to include all loose parts (cords, handset, power unit, labels, and lenses) in the shipment . Installation and removal of M2016S Secure Set Follow th[...]
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Page 115
M2016S Secure Set Page 115 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 11 Supply the user wi th a Quick Reference Card and all user documentation. Make sure the SPRE number is printed on the Quick Reference Card. End of Procedure Figure 22 M2016S Secure Set c onnections Meridian Digital Telephone CS 1000 / Meridian 1[...]
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Page 116
Page 116 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 Figure 23 M2016S cross-connections. The M2016S set has a self-testing capability. Follow the steps in Procedure 25 to perform the self-test after installing an M2016S set, or an y of the hardware options, to en sure proper operation. Pr ocedure 25 M2016S self-test 1 Unplug the[...]
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Page 117
M2016S Secure Set Page 117 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 3 Follow the steps in Table 15 to perform the necessary ste ps and check results. T able 15 M2016S telephone self-test st eps and results (Part 1 of 2) Step Action Result 1 Begin test (plug in line cord while holding down the RLS ke y). The handse[...]
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Page 118
Page 118 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 End of Procedure 5b Plug in the headse t (if applicable). Speaker beeps. Press the dial pad ke ys. Headset beeps. Unplug the headset. 6 Press the ri ght side of the volume control ke y . Speaker beeps. Display is filled with dar k squares. Press the ri ght side of the volume c[...]
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Page 119
M2016S Secure Set Page 119 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Designate the telephone Before designating the M201 6S telephone, check the work order for the features enabled and key designatio ns. Designate each key by placing its feature name (from the designation sheet ) in the key cap that fits on the key[...]
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Page 120
Page 120 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 Line circuit card (TN) terminations are lo cated on the horizontal side of the distributing frame when frame-moun ted blocks a re used and in the w hite field when wall-mount ed blocks are used. 4 Run and connect the other end of the cross-connectin g wire to the assigned TN t[...]
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Page 121
M2016S Secure Set Page 121 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 24 M2016S telephone cross-connections T able 17 Inside wiring color s Inside w iring co lors Connect to equipment TN Z station wire 16/25-pair cable G W -BL First pair Tip R BL-W First pair Ring BK W -O Second pair Tip Y O-W Second pair Rin[...]
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Page 122
Page 122 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005[...]
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Page 123
Page 123 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 172 M 3900 description Contents This section contains infor mation on the follow ing topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Automatic Call Failover . . . . . . . . . . . . . . . . . . . .[...]
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Page 124
Page 124 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 Meridian External Alerter and Recordin g Interface . . . . . . . . . . . . 153 Alternate key caps for the M3905 . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Handset option for the M39 05 Call Center Telephone . . . . . . . . . . 155 Headset options . . . . . . . .[...]
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Page 125
M 3900 description Page 125 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n • Display-Based Accessory Module (M3904) • Flash download of firmware (M3902, M390 3, M3904. and M3905) • Language selection du ring software installation for M3 900 Series Digital Telephones The M3900 Series Digital Telephon es, X11 Releas[...]
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Page 126
Page 126 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 M3900 Series Digital Telephones co mmunicate with the CS 1000 and Meridian 1 through di gital transmission over standard tw isted-pair wiring. M3900 Series Digital Te lephones can interface with all versions of the Intelligent Peri pheral Equipment (IPE ) Digital Line Card ([...]
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Page 127
M 3900 description Page 127 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n For more in formation on Active Call F ailover, refer to IP Line: Descri ption, Installati on, and Operation (553-3001-365). Physical description These telephones are digi tal, integrated voice/d ata telephones wit h the physical features listed [...]
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Page 128
Page 128 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 Note 1: All telephones are desk- or wall-moun table, have message waiting LED with visual ringing, and have volum e control. Note 2: The KBA and DBA modules cannot be wall moun ted. M3901 Entry Telephone The features of the M3901 include: • one line Directory Number (DN) c[...]
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Page 129
M 3900 description Page 129 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n • five programmable features • fixed feature keys: Line, Feature, Hold, Goodb ye, and Volume control • feature activation and Messag e waiting/incoming call st atus indicator LED • support for an amplified headset M3902 Basic Telephone Th[...]
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Page 130
Page 130 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 • on-hook dialing • support for an amplified headset • one accessory port • handsfree calling option with LED M3903 Enhanced Telephone The features of the M3903 include: • two programmable line/featu re keys (soft-labeled) which have two layers each, giving the use[...]
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Page 131
M 3900 description Page 131 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n • fixed feature keys: Goodbye, Message, Cal l log (including Redial List), Applications, Shift, Goodby e, Hold, “Smart” Mute, and volume control • Navigation cluster, Quit, and Copy • three line by twenty-four character display area •[...]
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Page 132
Page 132 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 Figure 27 M3903 Enhanced Telephone Message waiting light LCD indicator Goodby e Hold V olume bar Programmab le f eature ke ys Navigation k eys Options Quit Cop y Handsfree ke y LED LED Soft-labeled line/ f eature ke ys. Fix ed f eature ke ys 553-AAA0662[...]
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Page 133
M 3900 description Page 133 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n M3904 Professional Telephone The features of the M3 904 telephone include: • six programmable line/feature keys (s oft-labeled) which have two layers each, giving the user access to 12 line/feature keys • four Context-sensitive soft keys (sof[...]
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Page 134
Page 134 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 Figure 28 M3904 Professiona l Telephone 553-AAA0663 Message waiting light LCD indicator Goodby e Hold V olume bar Fix ed f eature keys Programmab le f eature ke ys Navigation k eys Options Quit Cop y Handsfree ke y LED Soft-labeled line/ f eature ke ys LED[...]
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Page 135
M 3900 description Page 135 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n M3905 Call Center Telephone The features of the M3905 Ca ll Center Telephone include: • seven programmable line/feature keys (soft-labeled), giving the user access to seven line/feature keys • four Context-sensitive soft keys (sof t-lab eled)[...]
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Page 136
Page 136 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 Note: The system administrator can configure four of the bottom six fixed feature keys (Make Busy, Not Ready, Supervisor and Emergency) to feature key s that suit the busine ss needs of the Call Center user. Figure 29 M3905 Call Center Telephone Message waiting light/ incomi[...]
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Page 137
M 3900 description Page 137 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Features The following section describe s the following key features supported on M3900 Series Digital Telephones: • Set-to-Set Messaging • Personal Directory • Corporate Directory • Full Icon Support • Language selection during soft wa[...]
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Page 138
Page 138 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 The user may have only one Set-to-Set message on their telephone at a time. To activate Set-t o-Set Messaging, th e user must first define a message. If password protection is active for the M39 00, it also applies to Set-to-Set Messaging. If the Multiple Appearance Redi rec[...]
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Page 139
M 3900 description Page 139 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Note: M3900 Phase III allow s you to perf orm a three-letter search in t he Personal Directory. Corporate Directory The M3903, M3904, and M3905 telep hones provide access from the telephone to a corporate- wide directory. The Corporate Directory [...]
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Page 140
Page 140 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 at that telephone. The calls to the user’s primary DN are routed to the Virtual Office Host Termin al where the Virtual Office worker is l ogged in. For further inf ormation on Virt ual Office, refer to “M3900 (single site) Virtual Office” on page 173 . Full Icon Suppo[...]
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Page 141
M 3900 description Page 141 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n The Ringing, I-Hold, U-Hold, and Active DN keys, represented by a generi c icon in previous releases, disp lays the following icons wit h the Full Icon Su pport featur e: Feature int eractions There are no feature interactions associated with thi[...]
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Page 142
Page 142 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 Feature opera tion No specific operating procedures ar e required to use this feature. Language selection during software installation The system software installer select s one of seven language sets to be installed on the system . This selection determines the languages av[...]
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Page 143
M 3900 description Page 143 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n • Communication Server 1000M and Meridian 1: Large System Installati on and Configuration (553-3021-210) • Communication Server 1 000S: Install ation and Configurat ion (553-3031-210) • Communication Server 1000E: Installation an d Configur[...]
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Page 144
Page 144 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 Headset Options DN line Feature (M3901) Message Director y/Log (M3904) Call Log (M3903 ) Shift Application Navigation Cop y Quit Ta b l e 2 1 Fixed Feature K ey text and icon labels (P art 2 of 4) Feature T ext Ke y Label Icon K ey Label Headset Options Line Feature Fx Messa[...]
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Page 145
M 3900 description Page 145 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n T ransf e r (M3902) InCalls (M3905 Call Center) Not Ready (M3905 Call Center) Make Busy (M3905 Call Center) Call Super visor (M3905 Call Center) Ans wer Agent (M3905 Call Center) Activity Cod e (M3905 Call Center) Ans wer Emergency (M3905 Call Ce[...]
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Page 146
Page 146 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 Programmable lin e/featur e keys (soft-la beled) The programmable line/feature keys (soft- labeled) are the keys located at the left and right si des of the upper section of the display area. Soft-l abeled keys are keys that are l abeled on the teleph one’s LCD display. Th[...]
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Page 147
M 3900 description Page 147 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Telephones. The labels and correspond in g functionalit y of these keys change depending on the features availa ble or the application in use. Programmable Features For feature key assignment information, refer to: • Table 24 on page 159 • Ta[...]
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Page 148
Page 148 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 Accessory Connection Module The Accessory Connection Modu le (ACM) provides the interface for adding the Analog Terminal Adapter (ATA), Meridian External Alerter and Recording Interface (MEARI), Comp uter Telephony Interface Adapter (CTIA), Personal Directory PC Util ity , a[...]
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Page 149
M 3900 description Page 149 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n acts as a footstand for the telephone . The ACM and its accessory cartridges cannot be us ed in wall-moun t applications . The ACM requires one of the following wa ll transformer s to power any of the accessory cartridges: • 110 V wa ll transfo[...]
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Page 150
Page 150 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 Accessory k eying A maximum of two cartridge accessories can plug into the slots at the rear of the ACM stand. The ports provide acce ss to a SIDL/SDI port, USART port, and GPIO0. Two accessories cannot access the same serial port. The mechanical keying p revents this situat[...]
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Page 151
M 3900 description Page 151 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n allowing more ef fective management of calls using PC applications such as Microsoft Outlook™. An RS-232C cable is required to c onnect the PC to the C TIA. The CTIA connects to the M3900 Series Digital Telepho ne through the Accessory Connecti[...]
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Page 152
Page 152 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 You can enter names and numbers into a Personal Directory file on your Personal Computer (PC). You can download (pro gram) the PC file direct ly to the M3904 and M3905 telephon es. You can upload (read) a directory from the M3904 and M3905 telephon es to your PC to modify th[...]
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Page 153
M 3900 description Page 153 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n For Full Duplex Handsfree fun ctionality, you requ ire an M3904 Phase III set equipped with an FDHF cartridge. Note: Phase III hardware is required since design modifications were made to theM 3900 Series Digital Telephones to accommodate the FDH[...]
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Page 154
Page 154 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 Note: The MEARI is an interface only . The ringer, light, buzzer, or other alerting device is to be obtaine d through a third-party vendor of th e customer’s choice. Accessory Modules The Display-Based and Key-Based Accessory Modules are m utually exclusive. A set with one[...]
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Page 155
M 3900 description Page 155 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Note: If an incoming call is posted to a DN key located on page 2 or 3 of the DBA, the unit does not automa tically scroll to that page. This prevents the disruption of other user op erations already in progress. The user may change the feature k[...]
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Page 156
Page 156 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 if the handset is properly cradled on the hookswitch, login cannot occur ev en if a headset is not plugged in. The handset can be used without the headset plugged in. However, some functionality, inclu ding the ability to logi n to the ACD queue, can vary with the version of[...]
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Page 157
M 3900 description Page 157 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n On a M3905, plug the amplified headset into the headset port. Do not plug an amplified headset into the handset jack. The M3903, M3904 and M3905 hav e a dedicated headset jack which supports a non-amplified headset . The M3903, M3904 and M3905 ha[...]
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Page 158
Page 158 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 The M3903, M3904, and M3905 also support Electronic Brandlin e. Refer to Features and Services (553-3001-3 06) for informatio n on the Electronic Brandline feature.[...]
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Page 159
M 3900 description Page 159 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Key descriptions This section provides key descriptio n and key configuration information for each model of th e M3900 series. This section also shows the physical placement of the keys on each model: M3901, M3902, M3903, M3904, and M3905. M3901 [...]
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Page 160
Page 160 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 Figure 31 M3901 key positions 3901 K e y 0 553-AAA0665[...]
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M 3900 description Page 161 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n M3902 key descriptions Table 25 gives a description of the keys on the M3902. Figure 32 o n page 162 shows the physical placement of the keys on the M3902. T able 25 M3902 key description Key Description K ey 0 Y ou must configure K ey 0 as the D[...]
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Page 162
Page 162 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 M3903 key descriptions Table 26 gives a description of the k eys on the M39 03. Figure 33 sho ws the physical placement of th e keys on the M3903. Figure 32 M3902 key positions Ta b l e 2 6 M3903 key description (P ar t 1 of 3) Key Description K ey 0 Pr imar y Di rector y Nu[...]
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Page 163
M 3900 description Page 163 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n K ey 3 Secon dar y Director y Number or F eature or A uto Dial Note 1: K eys 1-3 cannot be config ured as the f ol lowing f eatures: • 3 P ar ty Conference • 6 P ar ty Conference • Call F orward • Account Charge • Calling P ar ty Number[...]
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Page 164
Page 164 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 Key 2 2 Ringing Numb er Pickup K ey 23 Configure as: • Speed Call • System Speed Call • Speed Call Controller • System Speed Call Controller (ma nual configuration—needs speed call li st #) Key 2 4 Privacy Release (def ault) K ey 25 Charge Account (default) Key 2 6[...]
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Page 165
M 3900 description Page 165 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 33 M3903 key positions 553-AAA0667 K ey [0,2] K ey [1,3] K ey 16 K ey [17,20,23] K ey [18,21,24] K ey [19,22,25][...]
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Page 166
Page 166 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 M3904 key descriptions Table 27 gives a description of the keys on the M3904. Figure 34 o n page 168 shows the physical placem ent of the keys on the M3904. Ta b l e 2 7 M3904 key description (P ar t 1 of 2) Key Description K ey 0 Pr imar y Di rector y Number K ey 1-11 Secon[...]
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Page 167
M 3900 description Page 167 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n K ey 17 Call T ransf er (default) K ey 18 6 P ar ty Conference (def ault) or 3 P ar ty Co nf erence Key 1 9 Call F orward (def ault) Key 2 0 Ring Again (de f ault) Key 2 1 Call P ark (default) Key 2 2 Ringing Number Pick up (default) Key 2 3 Conf[...]
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Page 168
Page 168 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 Note: For M3904 and M3905 telephones, One-b utton feature access keys for the Callers and Redial lists cannot be programmed on DB A or KBA modules. Figure 34 M3904 key positions 553-AAA0668 K ey [0,6] K ey [1,7] K ey [2,8] K ey [5,11] K ey [4,10] K ey [3,9] K ey 16 K ey [17,[...]
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Page 169
M 3900 description Page 169 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n M3905 key descriptions Table 28 gives a description of the keys on the M3905. Figure 35 o n page 172 shows the physical placement of the keys on the M3905. T able 28 M3905 key description (P ar t 1 of 3) Key Description K ey 0 Primar y A CD Direc[...]
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Page 170
Page 170 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 K ey 5 F eature Key 6 F eature Key 7 Options menu k ey K ey 8-11 Configured as one of the f ollowing standard Call Center f ea tures: K ey 8 = * Mak e Set Busy K ey 9 = * Not Ready (must ha ve CLS = A GN) K ey 10 = * Emergency (m ust hav e CLS = AGN) K ey 11 = * Call Super v[...]
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Page 171
M 3900 description Page 171 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Key 2 3 Configured as on e of the follo wing speed call ser vices : • Speed Call • System Speed Call • Speed Call Controller • System Speed Call Controller Key 2 4 Privacy Release (def ault) Key 2 5 Charge Account (def a ult) Key 2 6 Call[...]
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Page 172
Page 172 of 504 M 3900 descripti on 553-3001-367 Standard 3.00 August 2005 Figure 35 M3905 key positions 553-AAA0669 K ey 0 K ey 1 K ey 2 K ey 3 K ey 4 K ey 5 K ey 6 K ey 7 K ey 0 K ey 8 K ey 9 K ey 10 K ey 11 K ey [16,19,22] K ey [17,20,23] K ey [18,21,24][...]
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Page 173
Page 173 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 182 M3900 (single site) Virtual Office Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 [...]
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Page 174 of 504 M3900 (single site) Virtual Office 553-3001-367 Standard 3.00 August 2005 The Host Terminal is the physical telephon e that a user can user to log in as a Virtual Office worker. Both the M3 903 and th e M3904 can be configured as Host Terminals; however, a Virtual Office wo rker is required to log in to a Host Terminal that matches [...]
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Page 175
M3900 (single site) Virtual Office Page 175 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Clearing the Callers List and Redial List With Phase III M3900 Series Digital Telephones, the Meridian 1, or the CS 1000 system clears the C allers List and Redial List when a Virtual Office worker logs in or logs out of an M3903 [...]
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Page 176
Page 176 of 504 M3900 (single site) Virtual Office 553-3001-367 Standard 3.00 August 2005 Speed Call for Virtual Office Phase III Meridian Series Di gital Telephones support Speed Call (SCU/SCC) and System Speed Call (SSU only) on Virtual Terminal num bers. Operating parameters The Virtual Terminal Prime DN cannot be a Primary DN on another termina[...]
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Page 177
M3900 (single site) Virtual Office Page 177 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Feature implementation LD 15 – Con figure the automatic logout time f or Virtual Office terminals Prompt Response Description REQ: NEW CHG Add ne w data Change existing data TYPE: FTR F eatures a nd options CUST Customer number [...]
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Page 178
Page 178 of 504 M3900 (single site) Virtual Office 553-3001-367 Standard 3.00 August 2005 ... CLS (ELD) ELA Erase L ists (Denie d)/Allo wed LD 57 – Configur e the Fl exible Fe ature C odes for t he Virtual O ffice fe ature (Part 1 of 2) Prompt Re sponse Description REQ NEW CHG OUT END Add new data b lock inf or mation Change data bloc k inf or ma[...]
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Page 179
M3900 (single site) Virtual Office Page 179 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n CODE VTLF ALL <CR> FFC type f or log ging off a Vir tu al T e r minal Ev ery FFC is prompt ed No fur ther prompt; returns to “REQ” VTLF xxxx <CR> Enter Vir tual T er minal logging off code Retur ns to “CODE” No[...]
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Page 180
Page 180 of 504 M3900 (single site) Virtual Office 553-3001-367 Standard 3.00 August 2005 LD 20 – Print Terminal Number Block (TNB) data for Virtua l and Host Terminals Prompt Response Description REQ: PR T LT N Print data block f o r the requested ter minal typ e(s) List T er minal Numbers of the requested ter minal type(s) TYPE: xxxxx 3903V 390[...]
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Page 181
M3900 (single site) Virtual Office Page 181 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n <CR> Print all customers ... ... ... FEA T aaaa 3900 DCFW aaaa = De signates a feature mnemonic 3900 = pr ints M3900-type telephones, including Vir tual and Host T er minal s DCFW = pr ints Default Call F orward Vir tual T e[...]
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Page 182 of 504 M3900 (single site) Virtual Office 553-3001-367 Standard 3.00 August 2005[...]
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Page 183
Page 183 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 226 M3900 installation and configuration Contents This section contains infor mation on the follow ing topics: Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Environmental and safety considerations . . [...]
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Page 184
Page 184 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 Reliability Reliability is measured by th e Mean Time Between Failure (MTBF). The MTBF ratings for M3900 Series Digital Telephones are shown in Table 29. T able 29 M3900 Mean Time Between Failure ratings Set MTBF Return rate per year M3901 250 years 0.4% M3[...]
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Page 185
M3900 installation and configura tion Page 185 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Environmental and safety considerations Temperature and humidity Safety and Electrom agnetic compatibility The M3900 Series Digital Tele phones have been tested and fou nd to comply with Safety and Electroma gnetic Compatibilit[...]
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Page 186
Page 186 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 T able 32 M3900 Safety standar ds compliance Safety Description EN 60950 / IEC 60950 Saf ety of Info r mation T echnol og y Equipment including Electr ical Business Equipment (Eu rope) UL 60950 Safety of Inf or mation T e chnolog y Equipment (USA) CSA 22.2 [...]
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Page 187
M3900 installation and configura tion Page 187 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n VCCI EMC (Japan) AS/NZS 3548 CISPR 22 Limits and methods of mea surement of radio disturbance characteristics of information technology equipment (A ustralia / Ne w Ze aland) (See Notes 2 and 3 bel ow .) Note 1: M3900 Class A t[...]
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Page 188
Page 188 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 Line engineering The M3900 Series Digital Telephones us e twisted pair wiring on transm ission lines determined by the rul es in “Digital telephones line en gineering” on page 289 . The maximum acceptable loop length is 1067 m. (3500 ft), assuming 24 AW[...]
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Page 189
M3900 installation and configura tion Page 189 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n M3900 set power consumption Table 35 shows power consumptio n measurements of the M3900 telephon es in various states. Installation Use Procedure 28 to install the M3900 Series Digital Telephone Pr ocedure 28 Installing the M39[...]
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Page 190
Page 190 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 4 Supply the user with a qu ick reference guide. Changing te lephone positions The M3903, M3904 and M3905 Di gital Telephones have several different height selections for the desktop positions. Use Procedure 29 to change the telephone position. Pr ocedure 2[...]
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Page 191
M3900 installation and configura tion Page 191 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Wall-mounting the telephone For the M3903, M3904, and M3905 Digital Telepho nes, a separate wall-mount brack et kit must be used to wall-mount the telep hone. The telephone wall-mount brack et kit contains a one-piece wall-moun[...]
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Page 192
Page 192 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 Installing the Accessory Connection Module Use the Procedure 32 to install the Accessory Connectio n Module (ACM). Pr ocedure 32 Installing the A CM 1 Disconnect the line cord from the telephone base be fore installin g the ACM. 2 Slide the footstand down ([...]
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Page 193
M3900 installation and configura tion Page 193 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Note 1: A wall tra nsformer is required to power any accessory cartridges. The transfo rmer does not come wi th the ACM unit. Contact your Nortel local distr ibutor to order this AC M co mpatible wall transformer. Re fer to the[...]
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Page 194
Page 194 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 Installing the wall tra nsformer Use Procedure 33 to inst all the wall transformer . Pr ocedure 33 Installing the wall transf ormer 1 Remove the line cord from the telephone jack. 2 Insert the transformer adapter plug into the te lephone wall jack. 3 Insert[...]
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Page 195
M3900 installation and configura tion Page 195 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Accessory keying On the M3903, M3904, and M390 5 Digital Telephones there are two accessory ports on the back o f the tele phone footstand. On the M3902, th ere is a single accessory port on the back of the footstand. Each port[...]
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Page 196
Page 196 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 4 Plug the transformer into the electrical outlet (use only the transformer designed for your ACM accessories). 5 Connect the Adapter plug, attached to your transfo rmer, into the telephone w all jack. The wall transformer Adapter plug attach es between the[...]
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Page 197
M3900 installation and configura tion Page 197 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Table 36 shows prompts and respons es when configuring the ATA. Installing Personal Direct ory PC Utility software The Personal Directory PC U tility provides a faster, easier way to create or modify a personal directory. You c[...]
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Page 198
Page 198 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 5 Enter a:setup (assuming that drive “a” is your floppy disk drive). 6 Click on OK . The Nortel logo screen appears while th e installation utility loads. 7 The Welcome screen appears. Cl ick Next to continue installation. 8 If you agree to the terms o[...]
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Page 199
M3900 installation and configura tion Page 199 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 3 Plug the cable from the KBA into th e 10-pin connecti on port on the telephone. See Figure 3 8. Figure 38 KBA Installation 4 Thread the cable thro ugh the opening in the side of th e telephone. 5 Insert the clips on the tel e[...]
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Page 200
Page 200 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 Figure 39 KBA Footstand Assembly 7 To add a second KBA: a. Place the telephone and the two modul es face down on a non-abrasive surface. b. Plug the cable from the second mo dule into the 10-pin connection port on the first modul e. c. Thread the cable thro[...]
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Page 201
M3900 installation and configura tion Page 201 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Pr ocedure 37 Installing the Sing le KB A footstand 1 Insert the clips on both the teleph one and the KBA into the hinges on the footstand assembly, and press on the fr ont of the footstand unti l they snap into place. 2 While [...]
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Page 202
Page 202 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 The Page button allows you to scroll to each key layer. The soft-labeled field is 10 characters in length. You can customi ze the DBA labels using the program mode and the dial pad keys. Use Procedure 39 to inst all the DBA. Pr ocedure 39 Installing th e DB[...]
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Page 203
M3900 installation and configura tion Page 203 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 40 Removal of the Hook Switch Cover There are five tabs and two hidden sn aps on the HookSwitch cover. There are two tabs along the right and three along the bottom edge (Fron t view). To remove the cover, the hidden sna[...]
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Page 204
Page 204 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 3 When all tabs are in the pr oper positio n, secure the cradle into place by pushing straight dow nward. Installing alternat e key caps for the M3905 Use the Key Extractor Tool wit h the M3905 Call C enter Telephone to remove the programmable keys and repl[...]
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Page 205
M3900 installation and configura tion Page 205 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 4 2 Install the alternate key caps As shown in Figure 42, place the tips of th e tool into the slots at the right and left of the key, grip tightly and pull straight upward. Do not rock or twi st the key during removal o[...]
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Page 206
Page 206 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 Installing the Full D uplex Handsfree cartridge Use Procedure 43 to inst all the Full Duplex Handsfree cartridge. Pr ocedure 43 Installing the Full Du ple x Handsfree cartridg e 1 Check the label on the back of your set to make sure that it is an M3904 Phas[...]
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Page 207
M3900 installation and configura tion Page 207 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 4 LD 11 – Configure the default language for M3900 telephones 5 LD 11 – Configure the Server-based Applications (Corporate Directory and Set-to-Set Messaging) 6 LD 32 – Clear or reset a Person al Directory Password for M3[...]
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Page 208
Page 208 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 LD 11 – Con figure the M3900 Se ries Digital Telephon e (Part 1 of 5) Prompt Re sponse Description REQ: NEW CHG New data Change curre nt data TYPE: x..x T ype of telephone 3901 = M3901 3902 = M3902 3903 = M3903 3904 = M3904 3905 = M3905 3903H = M39 03 Hos[...]
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Page 209
M3900 installation and configura tion Page 209 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n TN l s c u T er minal number F o rmat f or Large System and CS 1000E system, where l = loop, s=s h e l f , c=c a r d , u = u n i t . If confir med as 3903V or 3904V , the loop must be a phantom. If confir med as 3903H or 3904H,[...]
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Page 210
Page 210 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 KBA DBA (0)-2 (0)-1 K ey-based Accessory module (configuration prompt KBA) The KBA prompt appears when th e set type is M3 904 or M3905. 0 = allows configuration of up to and including k ey n umber 31 1 = allows configuration of up to and including k ey n u[...]
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Page 211
M3900 installation and configura tion Page 211 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n CLS aaaa Class of Ser vice option s where aaaa: = (GRLD) Group Listening Denied , (M3902, M3903, M390 4) = GRLA Group Listening Allowed, (M3902, M3903, M3904) = (HFD) Handsfree Denied,M3902, M3 903, M3904) = HF A Hand sfree All[...]
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Page 212
Page 212 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 KEY xx aaa yyyy zzz T elephon e function ke y assignments where: xx = ke y number aaa = ke y name or fu nction yyyy , zzz = additional inf or mation required Ref er to the K ey description table f or each M3900 telephone: “M3901 k e y description” on pa[...]
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Page 213
M3900 installation and configura tion Page 213 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n CUST Customer number 0-99 Range f or Large System and CS 10 00E system 0-31 Range f or Small System, CS 1000S system, Media Gatew ay 1000B , and Medi a Gate wa y 1000T ... DFL T _LANG (ENG) FRE GER DUT SP A IT A NOR SWE DA N PO[...]
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Page 214
Page 214 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 ... MSG 10 <CR> <te xt str ing> K eeps current message Input the new message to be displa yed (up to 24 characters) LD 15 – Assig n a default langua ge and customize Set-to-Se t Messages (P art 3 of 3) Prompt Response Description[...]
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Page 215
M3900 installation and configura tion Page 215 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n LD 11 – Con figure the Callers L ist and Redia l List keys on Context-se nsitive soft keys or pr ogrammable feature key s. Prompt Response Description REQ: NEW CHG Add ne w data Change existing data TYPE: 3903H 3904H 3903V 39[...]
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Page 216
Page 216 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 LD 11 – Con figure the d efault language f or M3900 t elephones (Part 1 of 2) Prompt Response Description REQ: NEW CHG Add ne w data Change existing data TYPE: 3902 3903H 3904H 3903V 3904V 3905 M3900 serie s telephone types M3902 set M3903 Host set M3904 [...]
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Page 217
M3900 installation and configura tion Page 217 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n ENG FRE GER HEB DUT SP A IT A NOR SWE English F rench Ger man Hebrew Dutch Spanish Italian Norwegian Swedish DA N POR FIN POL CZE HUN JAP RU S LA T TURK Danish P or tuguese Finnish P olish Czech Hungar ian Japanese Russian Latv[...]
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Page 218
Page 218 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 CLS aaaa Class of Ser vice option s where aaaa: = ADD - A u tomatic Digit Display , default f or M390 3, M3904, and M3905 = (VCE), DT A - V oice T er minal, Data T erminal = (FLXD) - Flexib le voice/data Denied = FLXA - Fle xible v oice/data Allowed Note 1:[...]
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Page 219
M3900 installation and configura tion Page 219 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n LD 32 – Clear or reset a Personal Director y Password for M3900 telephone s. Command Description CPWD l s c u Clear Directory P assw ord and T er minal number , where: l = loop address s = shelf address c = card address u = u[...]
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Page 220
Page 220 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 . LD 20 – Print Terminal Number Block (TNB) data for Virtua l and Host Terminals Prompt Response Description REQ: PR T LT N Print data block f o r the requested ter minal typ e(s) List T er minal Numbers of the requested ter minal type(s) TYPE: xxxxx 3903[...]
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Page 221
M3900 installation and configura tion Page 221 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n LD 97 – Configure para meters for System-wi de Flash Downloa d (Part 1 of 3) Prompt Response Description REQ CHG PR T Change Flash Download P arameters Print Flash Download P arameters TYPE FDL Flash Download for M3900 Series[...]
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Page 222
Page 222 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 FINT sl Enter star ting hour and length fo r a time inter val. Prompted n times if n>0. s = star ting hour (0-23) l = length of inter val in hours (1-24) FTNR (NO) YES TN range restr iction option for Flash Download NO = no TN restriction (default) YES =[...]
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Page 223
M3900 installation and configura tion Page 223 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n FDDN c d1 d2 Flash Download Prime Di rector y N umber range Prompt appears only if FDNR = YES c = Customer number (0-99) d1 = star ting Pr ime DN d2 = ending Pr ime DN FRCE (NO) YES Syste m-wide Flash Download control option NO[...]
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Page 224
Page 224 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005 LD 11 – Con figure Full Duplex Handsf ree Class of Service Prompt Response Description REQ: NEW CHG Add ne w data Change existing data TYPE: 3904 M3900 serie s telephone type Full Duple x Handsfree functionality requires an M3904 Phase III set. ... CLS HF[...]
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Page 225
M3900 installation and configura tion Page 225 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n FDLC Cancel or gracefully stop the system-wide fl ash download f or M3900 Ser ies telephones. FSUM Display summar y repor t of current firm w are versions on all M3900 Series telephones. The f or mat of the repor t is as follo [...]
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Page 226
Page 226 of 504 M3900 installatio n and configuration 553-3001-367 Standard 3.00 August 2005[...]
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Page 227
Page 227 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 288 M3900 Flash Download Contents This section contains infor mation on the follow ing topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Summary of steps . . . . . . . . . . . . . . . . . . . . . . [...]
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Page 228
Page 228 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 Download provides a w ay for installed M390 0 telephones to be updat ed to the appropriate firmware release level for supporting feat ures on the system. Firmware on all M3900 Series Digital Tel ephones can be upgraded using Flash Download, with the exception of the M3901.[...]
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Page 229
M3900 Flash Downlo ad Page 229 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n the “Detailed Flash Download procedure” on page 269 for the step-by-step procedure for flash downloading firm ware to the M3900 Series Digital Telephones. If you have difficulties in determin ing versio ns of X11 software, M3900 PSWV langu[...]
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Page 230
Page 230 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 Phase II, Phase III Note: This is not a standard process . M3900 Phas e II/III phones should no t be configured on a Release 24.2x system. 1. Follo w the Small System Release 24.2 x to Release 25.08 Reissue procedure for Phase I telephones (above). The Release 25.08 Reissu[...]
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Page 231
M3900 Flash Downlo ad Page 231 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 25.15 Re-issue Ye s Phase I Fo llow the standard software order process . Phase II Note: This is not a standard process. M3900 Phase II/III phones should no t be configured on a Release 24.2x system. 1. Follo w the Small System Release 24.2 x [...]
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Page 232
Page 232 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 25.30 Ye s Phase I F ollow the standard software order process . Phase II, Phase III Note: This is not a standard process. M3900 Phase II/III phones should no t be configured on a Release 24.2x system. 1. Follo w the Small System Release 24.2 x to Release 25.30 Re-issue pr[...]
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Page 233
M3900 Flash Downlo ad Page 233 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 03.00 Ye s Phase I F ollow the standard software order process . Phase II, Phase III Note: This is not a standard process. M3900 Phase II/III phones should no t be configured on a Release 24.2x system. 1. Follo w the Small System Release 24.2 [...]
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Page 234
Page 234 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 25.08 25.08 Re-issue No Phase I, Phase II 1. Download softw are from the web . 2. F ollow “PSDL installation” on page 267 . 3. Install ma nuf actured patche s. 4. Download fir mware to telephones, f ollowing the Flash Download procedure. Phase III Note: This is not a s[...]
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Page 235
M3900 Flash Downlo ad Page 235 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 25.15 Re-issue Ye s Phase I , Phase II F ollow the standard software order process . Phase III Note: This is not a standard process. M3900 Phase III phones should not be confi gured on a Release 25.0 8 system. 1. Follo w the Small System Relea[...]
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Page 236
Page 236 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 25.10 Re-issue Ye s Phase I , Phase II 1. Call Nor tel technical suppor t to find out how to obtai n any necessar y upgrades. 2. Deter mine M3900 PSWV to install (see T able 40 on page 281). Note: Select PSWV #5 (Phase I fir mware f or X11 Release 24; second PC card is nee[...]
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Page 237
M3900 Flash Downlo ad Page 237 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Phase III Note: This is not a standard process. M3900 Phase III phones should not be confi gured on a Release 25.0 8 system. 1. Follo w the Small System Release 25.0 8 to Release 25.10 Re-issue proced ure f or Phase I and Phase II telephones ([...]
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Page 238
Page 238 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 25.30 Ye s Phase I, Phase II F ollow the standard software order process . Phase III Note: This is not a standard process. M3900 Phase III phones should not be config ured on a Release 25.0 8 system. 1. Follo w the Small System Release 25.0 8 to Release 25.30 procedure f o[...]
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Page 239
M3900 Flash Downlo ad Page 239 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 25.40, 25.40B Ye s Phase I , Phase II F ollow the standard software order process . Phase III Note: This is not a standard process. M3900 Phase III phones should not be confi gured on a Release 25.0 8 system. 1. Follo w the Small System Releas[...]
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Page 240
Page 240 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 04.00 Ye s Phase I, Phase II F ollow the standard software order process . Phase III Note: This is not a standard process. M3900 Phase III phones should not be config ured on a Release 25.0 8 system. 1. Follo w the Small System Release 25.0 8 to Release 04.00 Re-issue proc[...]
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Page 241
M3900 Flash Downlo ad Page 241 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 25.15 25.15 Reissue No Phase I, Phase II 1. Deter mine M3900 PSWV to install (see T able 40 on page 281). Select PSWV #1 Global or #4 N.A. (25% savings; second PC card needed). Note: Select PSWV #5 (Release 1 fir mware f or X11 Release 24; sec[...]
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Page 242
Page 242 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 Phase III Note: This is not a standard process. M3900 Phase III phones should not be config ured on a Release 25.1 5 system. 1. Follo w the Small System Release 25.1 5 to Release 25.15 Re-issue proced ure f or Phase I and Phase II telep hones (abov e). The Release 25.15 Re[...]
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Page 243
M3900 Flash Downlo ad Page 243 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 25.30 Ye s Phase I, Phase II F ollow the standard software order process . Phase III Note: This is not a standard process. M3900 Phase III phones should not be confi gured on a Release 25.1 5 system. 1. Follo w the Small System Release 25.1 5 [...]
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Page 244
Page 244 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 03.00 Ye s Phase I, Phase II F ollow the standard software order process . Phase III Note: This is not a standard process. M3900 Phase III phones should not be config ured on a Release 25.1 5 system. 1. Follo w the Small System Release 25.1 5 to Release 03.00 Re-issue proc[...]
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Page 245
M3900 Flash Downlo ad Page 245 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 25.30 25.40, 25.40B Ye s Phase I, Phase II F ollow the standard software order process . Phase III Note: This is not a standard process. M3900 Phase III phones should not be confi gured on a Release 25.3 0 system. 1. Follo w the Small System R[...]
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Page 246
Page 246 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 04.00 Ye s Phase I, Phase II F ollow the standard software order process . Phase III Note: This is not a standard process. M3900 Phase III phones should not be config ured on a Release 25.3 0 system. 1. Follo w the Small System Release 25.3 0 to Release 04.00 Re-issue proc[...]
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Page 247
M3900 Flash Downlo ad Page 247 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n T able 38 Flash D own load pr ocedure ma trix f or Large Syste ms (P art 1 of 15) Present software Upgrade to software Ke ycode required M3900 telephones Upgrade steps 24.25 25.08 Re-issue Ye s Phase I 1. Cal l Nor tel technical su ppor t to f[...]
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Page 248
Page 248 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 25.15 Re-issue Ye s Phase I Follo w the standard software order process. Phase II, Phase III Note: This is not a standard proc ess . There should not be M390 0 Phase II and Phase III teleph ones on a Release 24.2x system. 1. F ollow the Large System Release 24.2x to 25.15 [...]
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Page 249
M3900 Flash Downlo ad Page 249 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 25.30 Ye s Phase I F ollow the standard software order process. Phase II, Phase III Note: This is not a standard pro cess . There should not be M390 0 Phase II and Phase III teleph ones on a Release 24.2x system. 1. F ollow the Large System Re[...]
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Page 250
Page 250 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 03.00 Ye s Phase I F ollow the standard software order process. Phase II, Phase III Note: This is not a standard proc ess . There should not be M390 0 Phase II and Phase III teleph ones on a Release 24.2x system. 1. F ollow the Large System Release 24.2x to 03.00 procedure[...]
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Page 251
M3900 Flash Downlo ad Page 251 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 25.08 25.08 Re-issue No Phase I, Phase II 1. Call Nor tel technical suppo r t to find out how to obtain any necessary upgrades . 2. F ollow the PSDL Installation Procedure (see “PSDL installation” on page 267 ). 4. Install the manuf acture[...]
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Page 252
Page 252 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 25.15 Re-issue Ye s Phase I, Phase II F ollow the standard software order process. Phase III Note: This is no t a standard process. There should n ot be M3900 Phase III phones configured on a 25.08 system. 1. F ollow the Large System 25.08 to 25.15 Re-issue procedure for P[...]
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Page 253
M3900 Flash Downlo ad Page 253 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 25.40, 25.40B Ye s Phase I, Phase II F ollow the standard software order process. Phase III Note: This is not a standard process. There should n ot be M3900 Phase III phones configured on a 25.08 system. 1. F ollow the Large System Release 25.[...]
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Page 254
Page 254 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 04.00 Ye s Phase I, Phase II F ollow the standard software order process. Phase III Note: This is no t a standard process. There should n ot be M3900 Phase III phones configured on a 25.08 system. 1. F ollow the Large System Release 25.08 to 04.00 procedure f or Phase I/II[...]
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Page 255
M3900 Flash Downlo ad Page 255 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 25.30 Ye s Phase I, Phase II F ollow the standard software order process. Phase III Note: This is not a standard process. There should n ot be M3900 Phase III phones configured on a 25.10 system. 1. F ollow the Large System Release 25.10 to 25[...]
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Page 256
Page 256 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 03.00 Ye s Phase I, Phase II F ollow the standard software order process. Phase III Note: This is no t a standard process. There should n ot be M3900 Phase III phones configured on a 25.10 system. 1. F ollow the Large System Release 25.10 to 03.00 procedure f or Phase I/II[...]
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Page 257
M3900 Flash Downlo ad Page 257 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 25.15 25.15 Re-issue No Phase I, Phase II 1. Deter mine M3900 PSWV to install (see T able 40 on page 281). Select PSWV #1 Global or #4 N.A. (25% savings; second PC card needed). Note: Select PSWV #5 (Release 1 fir mware f or X11 Re lease 24; s[...]
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Page 258
Page 258 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 25.30 Ye s Phase I, Phase II F ollow the standard software order process. Phase III Note: This is no t a standard process. There should n ot be M3900 Phase III phones configured on a Release 25.15 system. 1. F ollow the Large System Release 25.15 to 25.30 Re-issue procedur[...]
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Page 259
M3900 Flash Downlo ad Page 259 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 03.00 Ye s Phase I, Phase II F ollow the standard software order process. Phase III Note: This is not a standard process. There should n ot be M3900 Phase III phones configured on a Rele ase 25.15 system. 1. F ollow the Large System Release 25[...]
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Page 260
Page 260 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 25.30 25.40, 25.40B Ye s Phase I, Phase II F ollow the standard software order process. Phase III Note: This is no t a standard process. There should n ot be M3900 Phase III phones configured on a Release 25.30 system. 1. F ollow the Large System Release 25.30 to 25.40/25.[...]
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Page 261
M3900 Flash Downlo ad Page 261 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Determining software, M3900 PSWV, or firmware versions X11 software versions Use the ISS command in LD 22 to identi fy X11 software versi ons. When trying to determine whether a system’s software has been upgraded to the Reissue of 25.08 or [...]
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Page 262
Page 262 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 appears for X11 Release 25.08 software, the 25.08 Reissue software has been loaded. If “PSWV Version 33” appears for X 11 Release 25.15 softw are, the 25.15 Reissue software has been loaded. M3900 language PSWV versions To find the M3900 Languag e PSWV version on Small[...]
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Page 263
M3900 Flash Downlo ad Page 263 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n through the display di agnostics on the M3900 t elephone. You can obtain t he display diagnostics th rough the following procedure. Pr ocedure 44 Displaying the M3900 Diagnostics 1 Press the Options key on the M3900 telephone. 2 Scroll to the [...]
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Page 264
Page 264 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 downloads. How ever, there is no im pact to call processing, since call processing has a higher priority. Therefo re, downloads take longer during peak traffic times because the system proces sor is busy doing call processing and cannot devote as much time to the M39 00 do[...]
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Page 265
M3900 Flash Downlo ad Page 265 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n card that contains the telephones bein g downloaded is disabled, then the download to the telephones on that loop, shelf, or card fails. According to the existing PSWV logic, when PSWV is in progress , an attempt to load an overlay is denied a[...]
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Page 266
Page 266 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 • Move (MOV) or remove (OUT thro ugh LD 11 or Automatic Set Relocation) to an M3900 telep hone before its flash download starts prevents download to the telephon e in this cycle of system-wide flash download. • A new M3900 telephone added (th rough LD 11 or Automatic S[...]
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Page 267
M3900 Flash Downlo ad Page 267 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n M3905 telephones acquired by th e Sym posium Call Center Server (SCCS) do not have to be de-acquired (pulled out of all queues) before the flash download is started. However, during th e download, the agent using the M3905 telephone is placed [...]
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Page 268
Page 268 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 • -lwout <loadware patch number(s)> — removes one or more loadware patches from the switch • -lwstat <loadware patch number(s)> — displays status of loadware patches on switch — if no patch numbers given, displays all patches The loadware patches mu s[...]
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Page 269
M3900 Flash Downlo ad Page 269 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Patch is loaded & in stalled Install dat e: Mon Feb 5 11:15 :20 2001 pdt> lwout 0 Loadware patch 0 has been removed successfully. System loadwar e must now b e re-built . Detailed Flash Download procedure 1 Identify telephones to be dow[...]
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Page 270
Page 270 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 — Large System — North America 6 Languag e file: ((Quantity of M3902,3,4 x 9 minutes)+(qu antity of M3905 x 12 minutes))/ number of XPECs (assuming even di stribution of sets) — Large System — Global 10 Languag e file: ((Quantity of M3902,3,4,5 x 12 minut es))/ num[...]
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Page 271
M3900 Flash Downlo ad Page 271 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 43 Information displayed du ring a flas h download For the M3904, an hourglass icon is disp layed during the flash memory erase process (see Figure 44). The erase pro cess can take up to 15 seconds. Figure 4 4 Hourglass icon After a suc[...]
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Page 272
Page 272 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 Upon receiving the first flash data pack et, a page status bar is disp layed (see Figure 46). Depending on the language fi les being downloaded, there are three or four memory pages that are downloaded (three fo r North American, four for Global, Eastern/W estern European [...]
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Page 273
M3900 Flash Downlo ad Page 273 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 7 As the download occurs, various me ssages can appear on the system terminal. A complete list of these messages is in Softwa re Input/Outp ut: System Messages (553-3001-411). For each telephone that downloads successfully, the following will [...]
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Page 274
Page 274 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 m (Mode) scan be: FAST MODE (from ini tialization) MAINT MODE (by ENLL command in LD 30) BKGD MODE (second attempt af ter initialization from backg round program) Procedure notes : • For Symposium Call Cent er Server (SCCS) sites, you do not have to de-acquire telephones[...]
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Page 275
M3900 Flash Downlo ad Page 275 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n can be no active call, no active application, and the telep hone must be configured and in working condition (respondi ng to a query command). Also, the firmware version on the telephone must not be curr ent. That is, it must be different from[...]
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Page 276
Page 276 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 Flash Download System (FDLS) - Initiate system-wide flash download based on the parameters specified in LD 97. This init iates the system-wide flash download to all, or the specified type of M3900 teleph ones, from the system disk if the flash firmware version on the telep[...]
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Page 277
M3900 Flash Downlo ad Page 277 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Table 39 shows the estimated Flash Downl oad times. The following assumptions apply t o Table 39: • 20% trunking on all systems • 100% M3900 telephon es on Small Systems • 60% M3900 telephones on Larg e Systems • The Faster Download is[...]
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Page 278
Page 278 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 Commands for LD 32 are sho wn below. LD 32 – Flash Download commands (Part 1 of 2) Command Description FDLU l s c u Ini tiate conditional download to one te lephone. T er minal number , where: l = loop , s = shelf , c = card, u = unit FDLI l s c u Initiate conditional do[...]
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Page 279
M3900 Flash Downlo ad Page 279 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Print Firmware Versions on M3900 Telephones To determine the firmware v ersion information on M39 00 telephones, use the following comm ands in LD 32: Firmware Version on Unit (FWVU) - Print current firmware ver sions on the unit. You can quer[...]
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Page 280
Page 280 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 this command. See Table 40 on page 281 fo r a list of current firmware versions. . FWVU l s c u Firmware version SUMmary (FSUM) - Print the firmware version summary report for all th e M3900 telephones. This command prints the M3900 firmware versions fo und on the system d[...]
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Page 281
M3900 Flash Downlo ad Page 281 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n ddddddd = the Primary DN of the telephone vv = the flash firmware version Query Disk Firmware Versions To determine the firmware version resid ing on the system disk (s) available for downloa d to the M3900 telephones, use t he PSWV command in[...]
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Page 282
Page 282 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 PSWV File #4 N. America R2 (6 lang.) 3903.loadda 87 M3903: S/W VERSION NUMBERS: 87 Lang: L4.9 F/W V er 8.7 FLASH FIRMW ARE VERSI ON = 087 NTMN33 XX-## PSWV File #5 Rel. 1 f or X11 Rel 24 3903.loadaa 36 M3903: S/W VERSION NUMBERS: 36 Lang: P1.9 F/W V er 3.6 FLASH FIRMW ARE [...]
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Page 283
M3900 Flash Downlo ad Page 283 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n The following notes apply to Table 40. Note 1: For Column 1 label ed M3900 Telephone , XX is a tw o-letter alpha character that is part of the product code. For i nstance, a product code of NTMN32A B is a later issu e than a code of NTMN32AA. [...]
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Page 284
Page 284 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 Commands for system-wide Fl ash Download of M3900 telephones LD 97 – Configure parameters for System-wide Flash Download. (Part 1 of 4) Prompt Response Description REQ CHG PR T Change Flash Download parameters. Print Flash Download parameters. TYPE FDL Flash Download f o[...]
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Page 285
M3900 Flash Downlo ad Page 285 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n FD A Y d n Enter day and number of time inter vals f or Flash Download, where: d = day of the week (0-6 for Sunda y to Saturday) n = number of time inter v als (0-4) T o disallow download f or th e da y , enter 0. Da y is re-prompted unti l yo[...]
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Page 286
Page 286 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005 FETN Ending T er minal Number for Flash Do wnload. Prompt appears only if FTNR = YES. l s c u F orm at f or Larg e System and CS 1000E system, and Media Gatew ay 1000E, where l = loop , s = shelf, c = card, u = unit. c u F or mat for Small System, CS 1000S system, Media Ga[...]
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Page 287
M3900 Flash Downlo ad Page 287 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n FRCE (NO) YES System-wide Flash Download control option. Conditional (d ef au lt). System-wide Flash Download (using the FDLS command in LD 32) applies only to an M3900 ser ies telephone whose flash fir mware v ersio n is diff erent is differe[...]
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Page 288
Page 288 of 504 M3900 Flash Downlo ad 553-3001-367 Standard 3.00 August 2005[...]
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Page 289
Page 289 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 308 Digital telephones line engineering Contents This section contains infor mation on the follow ing topics: Engineering a telephone line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 Selecting a Loop . . . . . . . . . . . . . . . . . . . .[...]
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Page 290
Page 290 of 504 Digital telephones lin e engineering 553-3001-367 Standard 3.00 August 2005 Engineering a telephone line Use Procedure 45 on page 290 to engineer a digital tel ephone line. Pr ocedure 45 Engineering a telephone li ne 1 Be sure that cable pair selections meet the following requi rements: • AC signa l loss is less than 12 dB at 256 [...]
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Page 291
Digital telephones line engi neering Pag e 291 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 47 Engineer a teleph one line (Part 1 of 8) Select (another) loop that meets the criter ia f or cable length. (Procedure 2) Is there a bridge tap? Is there another loop a v ailable? [ 1 ] [ 2 ] Remov e the br idge tap . [...]
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Page 292
Page 292 of 504 Digital telephones lin e engineering 553-3001-367 Standard 3.00 August 2005 Figure 47 Engineer a telephone line (Part 2 of 8) 553-AAA2054 Calculate the loop resistance. (Procedure 3) Repair the probelm. Is the PBX at the central office? Does the loop pass the loop diagnostic test? (Procedure 4) Is the loop lenght less than 2.1 kft? [...]
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Page 293
Digital telephones line engi neering Pag e 293 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 47 Engineer a teleph one line (Part 3 of 8) 553-AAA2055 Is the impulse noise within limits? (Procedure 5) Is the backg round noise witin limits? Install digital telephone and check perf or mance. Is perf or mance OK? Go [...]
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Page 294
Page 294 of 504 Digital telephones lin e engineering 553-3001-367 Standard 3.00 August 2005 Figure 47 Engineer a telephone line (Part 4 of 8) 553-AAA2056 Is there another pair av ailable? Is this the second time around? Collect more detailed loop data and calculate EPL(Procedure 7) Is EPL less than 12.0 dB? Go to Step 20 Go to Step 18 Go to Step 1 [...]
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Page 295
Digital telephones line engi neering Pag e 295 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 47 Engineer a teleph one line (Part 5 of 8) Install digital telephone and check perf or mance if not already done. Is the perf or mance OK? [ 20 ] [ 21 ] P erf or m loop diagnostics and measurements. (Procedures 4,5 and [...]
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Page 296
Page 296 of 504 Digital telephones lin e engineering 553-3001-367 Standard 3.00 August 2005 Figure 47 Engineer a telephone line (Part 6 of 8) Is the problem fix ed? [ 24 ] Go to Step 27 YES End of procedure. Are impulse noise and backg round noise within limits? Is the perf or mance OK? Go to Step 27 NO Go to Step 27 NO YES 553-AAA2058 [ 25 ] [ 26 [...]
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Page 297
Digital telephones line engi neering Pag e 297 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 47 Engineer a teleph one line (Part 7 of 8) [ 27 ] [ 29 ] Measure the DC loop resistance. (Procedure 8) Install new cab le. Measure loop inser tion loss at 256 kHz. Is the loop resistance less than 175 chm? Is the inser [...]
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Page 298
Page 298 of 504 Digital telephones lin e engineering 553-3001-367 Standard 3.00 August 2005 Figure 47 Engineer a telephone line (Part 8 of 8) 553-AAA0657 [ 32 ] Replace any under- car pet cable if inser tion loss can be reduced. Install Meridian digital telephone and check perf or mance. [ 33 ] [ 34 ] Is the perf or mance OK? If the perf or mance i[...]
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Page 299
Digital telephones line engi neering Pag e 299 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Selecting a Loop For a Meridian digital telephone, the loop must be without bri dge taps, less than 175 ohm DC resistance, and less than 12.0 dB loss at 256 kHz. For single-gauge 22 and 24 AWG cable, and D insid e wiring, the l[...]
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Page 300
Page 300 of 504 Digital telephones lin e engineering 553-3001-367 Standard 3.00 August 2005 2 Add the total of all cable sections. If the total of all se ctions exceeds 175 ohm, select another loop . Note: The loop resistance limit of 175 oh m must be reduced by 1 ohm for each percent of the loop that is aerial cabl e (see Table 41 on page 300 ). P[...]
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Page 301
Digital telephones line engi neering Pag e 301 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Pr ocedure 48 T esting insulation resistance 1 Set the VOM range sw itch to ohm x 10 ,000 and adjust the meter to zero. 2 Connect the VOM test probes to the loop at the line card or distribution frame. 3 Measure the resistance [...]
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Page 302
Page 302 of 504 Digital telephones lin e engineering 553-3001-367 Standard 3.00 August 2005 Measuring Impulse Noise Use Procedure 51 on page 302 to measure impulse noise. Pr ocedure 51 Measuring impulse noise 1 Measure impulse noise on selected li nes during busy hours. Use an NE– 58B noise measurement set or the equival ent. Note: The termin ati[...]
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Page 303
Digital telephones line engi neering Pag e 303 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 48 Maximum allowable impu lse no ise counts versus loop loss 0 5 10 15 10 100 Loss in dB Maxim um allowab le impulse noise counts per 15 minutes 1000 10000 Note: Impulse noise counter weighting is 100 kHz. T ermination i[...]
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Page 304
Page 304 of 504 Digital telephones lin e engineering 553-3001-367 Standard 3.00 August 2005 Pr ocedure 53 Calculating e xp ected puls e loss 1 Collect loop makeup data between the line card and th e terminal. For each cable section, the data required is: • cable type (PIC or pulp) • gauge • length • type of plant constructi on (under ground[...]
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Page 305
Digital telephones line engi neering Pag e 305 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 6 Reject loops whose expected pul se loss is greater tha n 12 dB. Example of applying Procedur e 53 Section 1: Mainframe bulkhead to DF1 - 500m, 26 AWG PIC, underground Section 2: DF1 to DF2 - 200m, 26 AWG PIC, inside Section 3[...]
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Page 306
Page 306 of 504 Digital telephones lin e engineering 553-3001-367 Standard 3.00 August 2005 Measuring DC Loop Resistance Measure DC loop resistance by using standard procedures. Note: The DC loop resist ance limit of 175 ohm shoul d be reduced by 1 ohm for each one percent of the total loop that is aerial cable. Ta b l e 4 3 Attenuation at 256 kHz [...]
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Page 307
Digital telephones line engi neering Pag e 307 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 49 Junction loss versus cable character istic impe dance Cable char acter istic impedance in ohms Junction loss in dB 553-AAA0659 20 40 60 80 100 120 140 160 180 1 2 3 4 5 6 7 0[...]
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Page 308
Page 308 of 504 Digital telephones lin e engineering 553-3001-367 Standard 3.00 August 2005[...]
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Page 309
Page 309 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 322 Analog (500/2500-type) telephones Contents This section contains infor mation on the follow ing topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309 Installation and removal . . . . . . . . . . . .[...]
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Page 310
Page 310 of 504 Analog (500/2500-type) teleph ones 553-3001-367 Standard 3.00 August 2005 Note: Do not remov e the circuit card if any remaini ng units on the card are assigned. Pr ocedure 54 Installing an analog ( 500/2500-type) telephone 1 Ensure that the wiring is installed at the teleph one’s location. 2 Unpack and inspect the telephone for d[...]
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Page 311
Analog (500/2500-typ e) telephones Pag e 311 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Pr ocedure 56 Design ating 50 0-type te lephones 1 Remove the finger wh eel (refer to Proce dure 57 on page 3 11 ). 2 Remove the number card from its envelope. 3 Designate the numbe r card with the appropriate directory number an[...]
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Page 312
Page 312 of 504 Analog (500/2500-type) teleph ones 553-3001-367 Standard 3.00 August 2005 Designate 2500-type telephones Follow the steps in Procedu re 58 on page 312 to designate 2500-type telephones. Pr ocedure 58 Designating analog 2500-type telephone 1 The designation window is lo cated direct ly bel ow the dial pad. Insert a paper clip into th[...]
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Page 313
Analog (500/2500-typ e) telephones Pag e 313 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Cross-connect the telephones Be sure to connect the telephon es as shown in Figure 50 on page 315 . Figure 50 on page 315 pro vides the diagram fo r cross-connecting analog (500/2500-ty pe) telephones on an Intelligent Peripheral[...]
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Page 314
Page 314 of 504 Analog (500/2500-type) teleph ones 553-3001-367 Standard 3.00 August 2005 2 Connect Z-type cross-co nnecting wire to the lead s of the telephone. See Table 4 9 on page 319 and Table 50 on page 319 . 3 Locate the line circuit card (TN) termin ations. Line circuit card (TN) terminations are lo cated on the horizontal side of the distr[...]
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Page 315
Analog (500/2500-typ e) telephones Pag e 315 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 50 NE-500/2500-type telephone cros s-connec tions for IPE m odules Note: This connection applies only to line cards equipped with the Parallel Message Waiting Lamp feature. This connects to a second message waiting indicat[...]
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Page 316
Page 316 of 504 Analog (500/2500-type) teleph ones 553-3001-367 Standard 3.00 August 2005 Ta b l e 4 6 500/2500 line card pa ir-terminations for IPE module connectors A, E, K , R Pa i r Pins Pai r color I/O panel connector s Unit A E K R 16/card 1T/1R 26/1 W- B L / B L - W slot 0 slot 4 slot 8 slot 12 0 2T/2R 27/2 W -O/O-W 1 3T/3R 28/3 W -G/G-W 2 4[...]
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Page 317
Analog (500/2500-typ e) telephones Pag e 317 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n T able 47 500/2500 line card pa ir-terminations for IPE module connectors B, F, L, S Pa i r Pins Pair color I/O panel connecto rs Unit B F L S 16/card 1T/1R 26/1 W- B L / B L - W slot 1 slot 5 slot 9 slot 13 0 2T/2R 27/2 W -O/O-W[...]
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Page 318
Page 318 of 504 Analog (500/2500-type) teleph ones 553-3001-367 Standard 3.00 August 2005 Ta b l e 4 8 500/2500 line card pa ir-terminations for IPE module connectors C, G, M, T Pa i r Pins Pair color I/O panel connector s Unit C G M T 16/card 1T/1R 26/1 W- B L / B L - W slot 2 slot 6 slot 10 slot 14 8 2T/2R 27/2 W -O/O-W 9 3T/3R 28/3 W -G/G-W 10 4[...]
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Page 319
Analog (500/2500-typ e) telephones Pag e 319 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n T able 49 Z-type cr oss-connecting wire Size Gauge Color Designation 1 pr 22 Y -BL BL-Y Tip Ring 3 pr 24 W -BL BL-W W- O O-W W- G G-W Vo i c e T Vo i c e R Signal T Signal R Po w e r Po w e r T able 50 Inside wiring color s Insid[...]
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Page 320
Page 320 of 504 Analog (500/2500-type) teleph ones 553-3001-367 Standard 3.00 August 2005 Operation Although analog (50 0/2500-type) telephon es do not have feature keys, you can access various system features using Special Prefix (SPRE) codes. SPRE codes are also useful for Meridian 1 pr oprietary telephones to access features without using featur[...]
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Page 321
Analog (500/2500-typ e) telephones Pag e 321 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 81 A u tomatic Set Reloca tion 83 Malicious Call T race 84 Integrated Messaging System 86 + x (status) Room Status 86 + 1 Cleaning Request 86 + 2 Cleaning In Progress 86 + 3 Room Cleane d 86 + 4 P assed Inspection 86 + 5 F ailed [...]
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Page 322
Page 322 of 504 Analog (500/2500-type) teleph ones 553-3001-367 Standard 3.00 August 2005 Ta b l e 1 2500-type telephone features (no SPRE code used) # + 1 + DN Call F orward # + 2 + Speed Call code + DN Speed Call, In dividual, T o Program Entr y # + 2 + Speed Call code + * Speed Call, In dividual, T o Erase Entry # + 3 + Speed Call code Speed Cal[...]
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Page 323
Page 323 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 354 Appendix A: Meridian Modular Telephones Contents This section contains infor mation on the follow ing topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324 Software requirements . . . . . . . . . . [...]
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Page 324
Page 324 of 504 Appendix A: Meri dian Modular Telephones 553-3001-367 Standard 3.00 August 2005 Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345 Meridian Programmable Data Adapter . . . . . . . . . . . . . . . . . . . . . . 352 Handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Page 325
Appendix A: Meridian Modular Tel ephones Page 325 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Software requirements The option number for the Meridian Modular Telephones is 170. The mnemonic is ARIE. The DSET package (88) and the TSET package (89) are required. Intelligent Peripheral Equipment requirements The teleph[...]
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Page 326
Page 326 of 504 Appendix A: Meri dian Modular Telephones 553-3001-367 Standard 3.00 August 2005 Figure 51 M2006 modular telephone Dimensions: Length: 8.42 in. (216 mm) Width: 8.42 i n. (216 mm) Height: 3.61 i n. (92.6 mm) Weight: approximatel y 2.65 lbs (1.1 kg) Message Waiting lamp Function keys and LCDs DN Speaker Hold key Rls key Switchook Volum[...]
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Page 327
Appendix A: Meridian Modular Tel ephones Page 327 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 52 M2008/M2008HF modular telephone Dimensions: Length: 8.42 in. (216 mm) Width: 8.42 i n. (216 mm) Height: 3.61 i n. (92.6 mm) Weight: appr oximately 2. 65 lbs (1.1 kg) Speaker Message Waiting lamp Function keys and L[...]
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Page 328
Page 328 of 504 Appendix A: Meri dian Modular Telephones 553-3001-367 Standard 3.00 August 2005 Figure 53 M2616 modular telephone Dimensions: Length: 9.75 in. (251 mm) Width: 9.45 i n. (237 mm) Height: 3.64 i n. (92.6 mm) Weight: approximatel y 2.65 lbs (1.1 kg) Message waiting lamp 16 Function keys with 8 LCDs Prime DN 553-AAA1647.EPS Brandline in[...]
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Page 329
Appendix A: Meridian Modular Tel ephones Page 329 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 54 M2216ACD-1 and -2 modular telephones Dimensions: Length: 9.75 in. (251 mm) Width: 9.45 i n. (237 mm) Height: 3.64 i n. (92.6 mm) Weight: appr oximately 2. 65 lbs (1.1 kg) 553-AAA0742[...]
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Page 330
Page 330 of 504 Appendix A: Meri dian Modular Telephones 553-3001-367 Standard 3.00 August 2005 Physical description All of the Meridian Modular Tel ephones are equipped wit h: • Hold key • Release key • Volume control • Message Wa iting lamp • Speaker Each modular teleph one also has a number o f programmable keys with LC D indicators th[...]
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Page 331
Appendix A: Meridian Modular Tel ephones Page 331 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Volume control One key with two toggle posit ions controls volume. Pressing the ri ght “volume up” o r left “volume dow n” side of the key incrementally increases or decreases the volume for the tone or sound which i[...]
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Page 332
Page 332 of 504 Appendix A: Meri dian Modular Telephones 553-3001-367 Standard 3.00 August 2005 regardless of whether the teleph one has a message waiting key/lamp pair. You must have Message Waiting CCOS configured. If you do assign a message waiting key/lamp pair, there will be two indications of a message waiting: • the red Message Waiting tri[...]
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Page 333
Appendix A: Meridian Modular Tel ephones Page 333 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Service Change Parameters Handsfree operates as if an off-hook op eration had been performed. For example, when the telephone is idle, pressing the Handsfree/Mute key turns on the Handsfree and selects a DN (dependi ng on li[...]
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Page 334
Page 334 of 504 Appendix A: Meri dian Modular Telephones 553-3001-367 Standard 3.00 August 2005 Features and options Table 52 lists the distinctive charact eristics of each Meridian Modular Telephone and shows the optional hardware you can add to each. The optional hardware fo r Meridian Modular Telepho nes is described below. Ta b l e 5 2 Har dwar[...]
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Page 335
Appendix A: Meridian Modular Tel ephones Page 335 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Display Module A 2-line by 24-character Disp lay Module provides system prom pts, feedback on active features and valuable callin g party informatio n. In addition, you can modify various set features such as volume and scre[...]
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Page 336
Page 336 of 504 Appendix A: Meri dian Modular Telephones 553-3001-367 Standard 3.00 August 2005 For more informat ion, see “Meridian Programmable Data Ad apter” on page 352 . Program key The Program key is automatically assigned to Meri dian Modular Telephones with Display or MPDA added. It allows yo u to change a variety of display features su[...]
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Page 337
Appendix A: Meridian Modular Tel ephones Page 337 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Key Expansion Module A modular 22-key unit can be attached to any 16-key Meri dian Modular Telephone except 2016S. See Figure 55. The extra keys can be assigned to any combination of li nes and features. You can add up to tw[...]
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Page 338
Page 338 of 504 Appendix A: Meri dian Modular Telephones 553-3001-367 Standard 3.00 August 2005 Brandline Insert The filler plate on the telephone or Display Modul e contains a removable insert designed to accommodate cust om labeling. You can order blank Brandline Inserts and h ave a printer si lk screen your company logo on them. Brandline Insert[...]
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Page 339
Appendix A: Meridian Modular Tel ephones Page 339 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Any recording device connected to the receive path of a Meridian Modular Telephone must meet these requirements: • load impedance at least 8K ohms across the audio band • connect in parallel across pi ns 3 and 4 of the h[...]
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Page 340
Page 340 of 504 Appendix A: Meri dian Modular Telephones 553-3001-367 Standard 3.00 August 2005 The headset should be designed to work with a telephone jack with these characteristics: • Transmit interface: +5 V through 10K DC bias resistance with maximum current of 500 micro amps. The diff erential input impedance is 10K ohms. Connects to pins 2[...]
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Page 341
Appendix A: Meridian Modular Tel ephones Page 341 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n This feature uses the unique serial nu mber and terminal ID of the Meridian Modular Telephone to id entify the terminal being relocated and t o reduce the number of manual steps needed for relocation. See Automatic Set Reloc[...]
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Page 342
Page 342 of 504 Appendix A: Meri dian Modular Telephones 553-3001-367 Standard 3.00 August 2005 Specifications The following specifications govern th e performance of the Meridi an Modular Telephones under the environmen tal conditions described. Environmental and saf ety considerations All digital telephones and th eir associated options meet the [...]
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Page 343
Appendix A: Meridian Modular Tel ephones Page 343 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Line engineering Meridian Modular Telepho nes use twisted-pair wiring on transmission li nes selected by the rules given in “Digital telephones line eng ineering” on page 289 &c. The maximum perm issible loop length [...]
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Page 344
Page 344 of 504 Appendix A: Meri dian Modular Telephones 553-3001-367 Standard 3.00 August 2005 Local alerting tones Each telephone provides four alerting tones and a buzz sound. The system controls the ringing cadence by sending tone-ON and tone-OFF messages to the telephone. The alerting tone cadences cannot be changed from the telephone, but can[...]
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Page 345
Appendix A: Meridian Modular Tel ephones Page 345 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Alerting t one charact eristics The tone frequency combin ations are as follows: M2006/M2008 /M2008HF: M2616/M2216ACD: A 500 Hz buzz signal is provided fo r incoming call notifica tion while the receiver is off-hook. Power r[...]
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Page 346
Page 346 of 504 Appendix A: Meri dian Modular Telephones 553-3001-367 Standard 3.00 August 2005 when additional power is needed to operate the telephone or its optional hardware. Power Supply Boards come installed in factory-assembled configurations which requ ire additional power. Note 1: If a power failure occurs, configurati ons that require loo[...]
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Page 347
Appendix A: Meridian Modular Tel ephones Page 347 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n When installing an MCA or MPDA to N TZK or NT2K phone sets wit h a date code prior to January 199 8, a Power Option board is required, along with an additional power source. When installing an MCA in an NT9K phone set or an [...]
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Page 348
Page 348 of 504 Appendix A: Meri dian Modular Telephones 553-3001-367 Standard 3.00 August 2005 Local plug-in tran sformer A single winding transformer equi pped with a 10 ft. (3 m) cord of 22 A WG two-conductor stranded and twisted wi re with a modular RJ-11 duplex adapter (refer to Figure 59 on p age 349 ) can provide the additional power needed [...]
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Page 349
Appendix A: Meridian Modular Tel ephones Page 349 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 59 Configuration of local plug-i n transformer 553-AAA0725[...]
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Page 350
Page 350 of 504 Appendix A: Meri dian Modular Telephones 553-3001-367 Standard 3.00 August 2005 120 V transformer (AO367 335 or equivalent) The follo wing minim um specificati ons must b e met by t his transf ormer: 240 V transformer (AO367 914 or equivalent) The follo wing minim um specificati ons must b e met by t his transf ormer: Note 1: The te[...]
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Page 351
Appendix A: Meridian Modular Tel ephones Page 351 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Note 1: All t erminals mu st be isolated from the input wi nding and each terminal must be isolated from all other ter minal windings . A separate winding is required for each term inal, and grounds should not be connected. [...]
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Page 352
Page 352 of 504 Appendix A: Meri dian Modular Telephones 553-3001-367 Standard 3.00 August 2005 Meridian Programm able Data Adapter When a Meridian Modular Telephon e is equipped w ith the Merid ian Programmable Dat a Adapter (MPDA) , you can make a data call using keyboard dialing from your attached terminal. You can carry on voi ce and data commu[...]
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Page 353
Appendix A: Meridian Modular Tel ephones Page 353 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n keyboard or personal comput er. You can make voice calls using AT dialing from your term inal. Users of personal comput ers already equipped with a Hayes Smartmodem or users who have a stand-alone Hayes Smartmodem can substi[...]
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Page 354
Page 354 of 504 Appendix A: Meri dian Modular Telephones 553-3001-367 Standard 3.00 August 2005 T able 59 Codes for handsets for Meridian Modular T elephone sets, model NT2K Descr iption Or der Code Global hand set, Black NT0C09 EK03 / A040078 6 Global hand set, Ash NT0C09EK35 / A040 0787 Global handse t, Gra y NT0C09EK93 / A040079 0 Note 1: Handse[...]
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Page 355
Page 355 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 370 Appendix B: Meridian Modular Telephones installation Contents This section contains infor mation on the follow ing topics: Packing and unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355 Installation and removal . . . . . . .[...]
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Page 356
Page 356 of 504 Appendix B: Meri dian Modular Telephones insta llation 553-3001-367 Standard 3.00 August 2005 Installation and removal Install the Meridi an Modular Telephones Follow the st eps in Procedure 61 to instal l the Meridian Modular Teleph ones (M2006/2008/2 008HF/2616/22 16ACD). Pr ocedure 61 Installing Meridian Modular T e lephones (M20[...]
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Page 357
Appendix B: Me ridian Modula r Telephones installa tion Page 357 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 11 Supply the user wi th a Quick Reference Card and all user documentation. Make sure the SPRE number is printed on the Quick Reference Card. End of Procedure Figure 61 Meridian Modular Telephon e connections [...]
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Page 358
Page 358 of 504 Appendix B: Meri dian Modular Telephones insta llation 553-3001-367 Standard 3.00 August 2005 Figure 62 Meridian Modu lar Telep hone cross-co nnections. Meridian Modular Telephones self-test Meridian Modular Telephones have a sel f-testing capability. Fo llow the steps in Procedure 62 to perform the self-test after installin g a Mer[...]
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Page 359
Appendix B: Me ridian Modula r Telephones installa tion Page 359 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 3 Follow the steps in Table 60 to perform the necessary ste ps and check results. T able 60 Meridian Modular T ele phones self-test steps and results (P ar t 1 of 2) Step Action Result 1 Begin test (plug in li[...]
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Page 360
Page 360 of 504 Appendix B: Meri dian Modular Telephones insta llation 553-3001-367 Standard 3.00 August 2005 5b Plug in the headse t (if applicable). Speaker beeps. Press the dial pad ke ys. H eadset beeps. Unplug the headset. 6 Press the ri ght side of the volume control ke y . Speaker beeps. Display is filled with dar k squares. Press the ri ght[...]
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Page 361
Appendix B: Me ridian Modula r Telephones installa tion Page 361 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Install an M2317 telephone Follow the steps in Procedure 63 to install an M2317 telephone. Pr ocedure 63 Installing the M2317 telephone 1 Complete the wiring and cross-co nnection as shown in Figure 63 o n pag[...]
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Page 362
Page 362 of 504 Appendix B: Meri dian Modular Telephones insta llation 553-3001-367 Standard 3.00 August 2005 13 If the M2317 has be en connected to a line that is designated a s a digital line, but is not ena bled, the display pr ompts CONTACT SYSTEM ADMINISTRATOR. The lin e mu st be enabled using LD 32 from the maintenance terminal, and by enab l[...]
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Page 363
Appendix B: Me ridian Modula r Telephones installa tion Page 363 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 63 M2317 digital telephone cross-connections M2317 telephone self-test The M2317 telephone has a self-testing cap ability. This test can be performed whether or not the telephone is connect ed to the sy[...]
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Page 364
Page 364 of 504 Appendix B: Meri dian Modular Telephones insta llation 553-3001-367 Standard 3.00 August 2005 Pr ocedure 64 P e rforming the M2317 telephone self-test 1 Connect the telepho ne to the AC pow er supply. The LCD screen displays “Initialization … vX.X” (note tha t there is only a 3 to 5 second window to begin Step 2). 2 Press Soft[...]
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Page 365
Appendix B: Me ridian Modula r Telephones installa tion Page 365 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n When the M2317 di gital telephone or the dat a option f ails to function proper ly , f ol low the steps listed i n T able 62 in sequen ce to isolate th e problem area. T able 62 M2317 trouble-locating procedur[...]
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Page 366
Page 366 of 504 Appendix B: Meri dian Modular Telephones insta llation 553-3001-367 Standard 3.00 August 2005 ISDLC failure 1 Go to the system maintenance ter minal (TTY or CRT) and check f or display ed error and location codes. An “NWS 401 L S C” or an “NWS 501 L S C U” code indicates that the automatic (routine) diagnostic test has dete [...]
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Page 367
Appendix B: Me ridian Modula r Telephones installa tion Page 367 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Designate telephones Before designating tel ephones, check th e w ork order for the features enabled and key designations. Designate each key by placing its f eature name (from the designation sheet) in the ke[...]
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Page 368
Page 368 of 504 Appendix B: Meri dian Modular Telephones insta llation 553-3001-367 Standard 3.00 August 2005 Pr ocedure 65 Designatin g Meridian Modula r T elephones 1 Remove the cap from each key requiring a desi gnation. 2 Place the designatio n in the cap, place the cap over the corresponding key, and gently press down. Repeat fo r all keys req[...]
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Page 369
Appendix B: Me ridian Modula r Telephones installa tion Page 369 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n T able 63 Z-type cr oss-connecting wire Size Gauge Color Designation 1 pr 22 Y -BL BL-Y Tip Ring 3 pr 24 W -BL BL-W W- O O-W W- G G-W Vo i c e T Vo i c e R Signal T Signal R Po w e r Po w e r T able 64 Inside [...]
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Page 370
Page 370 of 504 Appendix B: Meri dian Modular Telephones insta llation 553-3001-367 Standard 3.00 August 2005 Figure 64 Meridian Modu lar Telep hone cross-co nnections Unit 0 Unit 1 Unit 6 Unit 7 T0 R0 T1 R1 T6 R6 T7 R7 26 1 28 3 38 13 40 16 W-BL BL-W W-G G-W BK-G G-BK BK-S S-BK T0 R0 T1 R1 T6 R6 T7 R7 G R W B Line cord to telephone For Power Suppl[...]
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Page 371
Page 371 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 438 Appendix C: Meridian Modular Telephones add-on modules installation Contents This section contains infor mation on the follow ing topics: Packing and unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372 Meridian Modular Teleph[...]
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Page 372
Page 372 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 Wall mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433 Note: This secti[...]
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Page 373
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 373 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Meridian Modular Telephones Use the procedures in this section for adding h ardware option s to the M2006 , M2008/M2008HF, M20 16S, M2616, and M2216ACD telephones only. Figure 65 on page 374 sho[...]
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Page 374
Page 374 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 Figure 65 Exploded view of the M2 616/M2016S/M2216ACD tele phone Stand Base Set Fillerplate 553-AAA0636[...]
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Page 375
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 375 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Analog Terminal Adapter The Analog Terminal Adapter (ATA) en ables the use of an off-the-shelf analog device (FAX, Mo dem, Telephone) to operate simultaneously w ith the Meridian Digital Tele ph[...]
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Page 376
Page 376 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 The ATA is capable of receiving dial pul se or DTMF address signaling from the analog equipment. The ATA uses the 2nd channel of the TC M loop to add an analog port t o the digital terminal. It has an RJ11 type jack accessib[...]
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Page 377
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 377 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Pr ocedure 67 Installing and removing the Analog T erminal Adapter 1 When the ATA is installed, the System Administrator must activate the Flexible Voice and Data Feat ure by configuring LD 1 1.[...]
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Page 378
Page 378 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 3 Disconnect and remove all cords (in cluding the han dset cord) from the telephone. 4 Place the telephone, face-down, on a padded leve l surface. 5 Using a #1 Phillips scre w driver, remove bo th screws and se parate the fo[...]
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Page 379
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 379 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 6 6 Telephon e base and foots tand 10 If the phone is equippe d with a Power Option board and/or cable, you must remove it before installing the ATA. The Power Op tion board is located on[...]
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Page 380
Page 380 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 Figure 67 Connec tor view 11 If the phone is equi pped with the Externa l Alerter Option, remove it be fore installing the ATA. The External Alerte r Option board is located at the right center of the telepho ne: • Remove [...]
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Page 381
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 381 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 13 Remove the knockout located on the ba ck panel of the footstand in order to install the ATA. It i s the smalle r knockout, located inside th e large knockout. The small ATA knockout can be re[...]
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Page 382
Page 382 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 telephone. System software enables acces s to data functions through both the keypad and service change in LD 11. Asynchronous mode features supported by the MCA include the following: • Asynchronous transmission at up to [...]
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Page 383
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 383 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n • Public Switched Data Service (P SDS) compatibility. MCA extends PSDS and 64K restricted and 64K clear capabi lities to Modular telephones. • V.25 bit dialing protocol supp ort at all synch[...]
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Page 384
Page 384 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 Operating parameters are downloaded after the MCA is enabled in LD 11. System parameters are download ed when the MCA is configured in LD 11, and power is reset. See Software Input/Out put: Administration (553-3001-311) for [...]
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Page 385
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 385 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n • See Procedure 71 on page 397 for M2616/M2216ACD NTZK sets. • See Procedure 72 on page 401 for M200 6/M2008/M2008HF NT2K sets. • See Procedure 67 on page 377 for installing an MCA onto an[...]
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Page 386
Page 386 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 Remove the two 14-pin jump er plugs or one 20-pin jumper plug insi de the MCA from the RS-232 socket(s) and install the V.35 socket. Note: The female cable ordering code is A0408927. Th e male cable ordering code is A0408928[...]
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Page 387
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 387 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n See Table 67 for a listing of th e V.35 CCITT signals supported by th e MCA. T able 67 V .35 CCITT signals suppor ted by the MCA (P ar t 1 of 2) V. 3 5 CCITT MCA DB-25 pin no. Abbr . Adaptor cab[...]
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Page 388
Page 388 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 Use the following procedur es to add the Meridian Communi cations Adapter (MCA) or Meridian Programmable Dat a Adapter (MPDA) to the telephone and to connect it to a term inal or personal computer. See the Meridian Communica[...]
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Page 389
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 389 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Pr ocedure 68 Installing and remo ving the Meri dian Comm unications Adapte r or the Meridian Programmab le Data Adapter If using a NT9K pho ne or the NT2K with da te code of April 24, 1998 and [...]
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Page 390
Page 390 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 7 If the NTZK or the NT2K (with date code prio r to April 2 4, 1998) phone set is equipped with a Power Option board and/or ca ble, the Power Option board and/or cable must be removed before installing the MCA. • Remove th[...]
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Page 391
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 391 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 12 Tilt the MPDA or MCA circuit board up and insert the DB-25 connecto r socket into the brea kout section. Th en slide the board connector end-first under the tabs in the foo tstand assemb ly a[...]
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Page 392
Page 392 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 16 Tighten the screws • Reconnect all cords, conne ct the new 24v AC tran sformer to the set. • Plug in the n ew transformer into the 11 0v AC commercial electrical outlet. • Place the telephone in the normal op eratin[...]
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Page 393
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 393 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Pr ocedure 70 Installing and removing the M2006/M2008 P ower Suppl y Boar d on NTZK sets 1 Remove the handset and place the te lephone upside down on top of a level, solid wo rk surface (such as[...]
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Page 394
Page 394 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 8 The power supply board is located on the left side of the telephone. Remove two small screws from the power sup ply board (near the top) and set them aside. Grasp th e board firmly on each side. Work the board loose from t[...]
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Page 395
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 395 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 71 M2006/M2008 telephone and option boards P1 connector Display board Slot A Slot B R 5 H1 connector P3 connector P2 connector J1 connector J2 connector H1 connector 553-AAA0638 Power boa[...]
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Page 396
Page 396 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 Figure 72 M2616/M2216ACD telephone and option boards Power Board Display Board Alerter Board P1 connector P4 connector P2 connector H1 connector H1 connector J1 connector J2 connector Slot A Slot B R 5 553-AAA0639[...]
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Page 397
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 397 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Pr ocedure 71 Installing and removing the M2616/M2216A CD P ower Suppl y Boar d on NTZK sets 1 Remove the handset and place the te lephone upside down on top of a level, solid wo rk surface (suc[...]
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Page 398
Page 398 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 10 Take the self-tappin g Phillips-head screws supplied with th e power supply board and install the m into the mounting holes. Tighte n firmly with a #1 Phillips screwdriver. 11 If the telephone has a display, reconnect the[...]
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Page 399
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 399 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 73 Configuration of a local plug- in transformer To IDF 6-conductor line cord from telephone Adapter jack Adapter plug 12 3 4 56 12 3 4 56 1 2 Plug Jack Adapter 553-AAA0640 Wall transform[...]
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Page 400
Page 400 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 Figure 74 Closet p ower supply config uration Connecting Block Amphenol connector Service Fitting 32 32 32 32 32 Cable Marker Utility Column 553-AAA0641[...]
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Page 401
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 401 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Power Supply Boar d (NT2K models) Follow the steps in Procedu re 72 to add a Power Supply Board to the telephone for connection to a tran sformer or closet power supp ly. This procedure applies [...]
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Page 402
Page 402 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 8 Remove the base from the telephone. Attaching the Po wer Module 9 Lay the Power Module assembly into position on the left side of the telephone. Be careful not to bend R5 (the big disk) on the Power Modu le during installa[...]
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Page 403
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 403 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 7 5 Ribbon c able pla cement 1 2 M2008HF/M2616 Microphone Cable routed underneath Power Module 553-AAA0642[...]
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Page 404
Page 404 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 Reattac hing the Ba se 13 Make sure that all ribbon cables are lying flat an d not caught on any posts on the telephon e cover or base. 14 Replace the base. 15 Insert all screws and ti ghten them. 16 If the telephone has an [...]
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Page 405
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 405 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Pr ocedure 73 Installing and removing the M2616/M2216A CD Display on NTZK sets 1 Remove the handset and place the te lephone upside down on top of a level, solid work surface covered with soft m[...]
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Page 406
Page 406 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 Installing the display board 9 Place the J1 connector of the display board ove r the P2 pins of the telephone (see Fig ure 76 on page 407 ). Press down slowly un til J1 slides onto the P2 pins and is firmly seated. Note: If [...]
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Page 407
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 407 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 17 Perform the self-test (see Proced ure 62 on page 358 ) and acceptance test procedures. See L D 31 in the Software In put/Output: Administration (553-3001-311). End of Procedure Figure 76 Disp[...]
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Page 408
Page 408 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 Pr ocedure 74 Installing and removing the M2616 Displa y on NT2K sets 1 Remove the handset and place the te lephone upside down on top of a level, solid work surfa ce covered with soft material or paper to prevent damage to [...]
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Page 409
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 409 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Installing the display board 9 Place the J1 connector of the display board over the P4 pins of the telephone (see Figure 77 on page 40 9 ). Press down slowly until J1 slides onto the P4 pins and[...]
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Page 410
Page 410 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 10 Insert the self-tapping Phillips-h ead scr ew supplied with the display into the mountin g hole (near the top ). Tighten firmly wi th a #1 Philli ps screwdriver. Installing th e display 11 Place the display face-dow n nea[...]
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Page 411
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 411 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Pr ocedure 75 Installing NT2K28AA displays on NTZK or NT2K sets Follow this procedure to add an NT2K 28xx display to M2008 and M2616 telephones. Opening the Telephon e 1 Disconnect and remove al[...]
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Page 412
Page 412 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 12 Insert the fillerplate screws in the Displ ay Module screw holes 13 Tighten the fillerplate screws. Note: Place the la bel supplied with the display on the outside of the bottom cover of the telephone. Th is allows proper[...]
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Page 413
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 413 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Connecting the Display Module Ribbon Cable 14 If installed, remove and di scard the NT2K0013 da ughterboard. 15 NTZK models : Make sure that the ribbon cable is folded as shown in Figure 79. Fig[...]
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Page 414
Page 414 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 16 NT2K models : Make sure that the ribbon cable is folded as shown in Figur e 80 on page 414 . 17 Make sure the red line on th e ribbon cable lines up with the white do t beside the connecto r pins (P2 on an NTZK M2008, J3 [...]
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Page 415
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 415 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 18 Slide the ribbon cable connector onto the connector pins (P2 on an NTZK M2008, J3 on an NT2K M2008, and P4 on an M2616) on the mother board. 19 Ensure that the pins line up with the conne cto[...]
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Page 416
Page 416 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 27 Turn the telephone right-sid e-up and place it in a normal operating position. 28 Reconnect the handse t. End of Procedure External Alerter Board Use Procedure 76 on page 416 to add an External Alerter Board to the M2006,[...]
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Page 417
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 417 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Removing th e External A lerter Board 7 The External Alerte r Board is located at the right center of the telephone. Remove the screws from th e board. Grasp the board firml y on each end and pu[...]
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Page 418
Page 418 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 14 Perform the self-test (see Proced ure 62 on page 358 ) and acceptance test procedures. See LD 31 in the Software Input/Output: Administration (553-3001-3 11). Figure 81 External Alerter connect ing bloc k configur ation .[...]
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Page 419
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 419 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n End of Procedure[...]
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Page 420
Page 420 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 Key Expansion Modules Follow the steps in Procedure 77 to add one (sin gle) or two (double) Key Expansion Modules to the M2616 or M2216ACD telep hones. Note 1: Have the associated footstand on hand before installing t he Key[...]
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Page 421
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 421 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 6 Remove the interface cable from the tel ephone by pressing down on the locking tab. If equipped, remove the interface cable from the first Key Expansion Module (closest to the telephone). Inst[...]
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Page 422
Page 422 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 13 Insert the three (four if there are tw o modu les) self-tappin g, Phillips-head screws supplied with the Key Exp ansion Module into the mountin g holes in the bottom of the footstand. Tighten firmly with a #1 Phillip s sc[...]
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Page 423
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 423 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Asynchronous Data Option The Meridian Modular Telephones can be equipped with an Asynchronous Data Option (ADO) to enable a data call to be made using keyb oard dialing from an attached terminal[...]
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Page 424
Page 424 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 ADO operating parameters Table 68 shows the operating parameters for the ADO. The ADO supports asynchronous ASCII op eration. A data byte is received from the terminal or PC , a control byte is adde d, and the two bytes are [...]
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Page 425
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 425 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Table 69 lists the input and output requ irements for the ADO external power supply. T able 69 I/O requirements f or ADO extern al po wer suppl y Nort h American version NPS50220-03L5 Multi-outp[...]
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Page 426
Page 426 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 Figure 83 shows a block diagram of th e ADO and an M2317 telephone. See the Asynchronous Data User Guide and the M2317 Quick Reference Card , for more information on ADO operation. M2317 Data Option If an existing digital te[...]
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Page 427
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 427 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n be added or replaced. Procedure 78 expl ains how to insta ll the Data Option for the M2317 telephon e. Pr ocedure 78 Installing the M2317 data option 1 Remove the handset, and place the telephon[...]
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Page 428
Page 428 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 9 Reassemble the telep hone by placing the base section on the facepl ate section. Reinstal l the five screws. 10 Tighten the screws, reconnect all cord s, and place the te lephone in its former positi on. 11 Refer to Proced[...]
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Page 429
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 429 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 84 M2317 data terminal a nd Data Option power supply connection T able 70 Connections f or the Apple Macintosh to the M2317 Asynchr onous Data Option (ADO) 9-pin connec tor (fr om termina[...]
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Page 430
Page 430 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 Meridian Communications Unit The Meridian Communicat ions Unit (MCU) provides a stand-alone version of the Meridian Communications Adapter (MCA). Functional description The Meridian Communicati ons Unit ( MCU) enables da ta [...]
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Page 431
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 431 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n • LAN bridging • Bulk data/PC file transfer • Dial back-up • Host connectivity The MCU fully complies with RS-232C and can be configured as DCE or DTE to conn ect to a term inal , printe[...]
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Page 432
Page 432 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 Wall mounting The M2006, M2008, M2616, and M2016 S telephones are equipped with a reversible footstand th at allows for wall mounting. The wall-m ount clip should be purchased and inserted in the handset well to hold the han[...]
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Page 433
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 433 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Troubleshooting Use Table 72 to check problems enco untered when installing Meri dian Modular Telephones and their options . T able 72 T roubleshootin g Meridian Modular T elephone s (P ar t 1 o[...]
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Page 434
Page 434 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 3 Ensure that the power supply board is installed proper ly (M2008 onl y). Displa y does not work. (cont.) 4 Check that the display ri bbon cab le is proper ly connected to the displ a y board and has not been pinched. 5 Ens[...]
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Page 435
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 435 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 6 Press the P k ey and dial 62 to ensure that the MCA is in the asynchronous mode. Press the P k ey and dial 20 to change to the asynchronous mode. 7 Press the P k ey and dial * to ensure that t[...]
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Page 436
Page 436 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 4 Be sure the transformer is plugg ed in, or the clo set pow er is connected. 5 Be sure the cable between the MCA and the telephone is connecte d and has not been pinched. 6 Be sure the pow er card is installed correctly . V[...]
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Page 437
Appendix C: Meridian Modul ar Telephones add-on modules i nstallation Page 437 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 5 Ensure that the power supply board is installed proper ly . Note 1: If the pseudorandom pattern 511 data is idle, the telephone ke ypad dialing is inoperative. Use the relea se key to clear th[...]
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Page 438
Page 438 of 504 Appendix C: Meridia n Modular Telephones add -on modules insta llation 553-3001-367 Standard 3.00 August 2005 Figure 85 Flowchart for trou blesho oting MCA Power up LED check LED lit Attach RS-232 cable to DTE LED lit MCA bad Distinctive flash Telephone bad (A44-A64 interface check) <cr> No menu AT <cr> No AT echo P66 KB[...]
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Page 439
Page 439 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 458 Appendix D: M2317 telephone Contents This section contains infor mation on the follow ing topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439 Feature description . . . . . . . . . . . . . . . . . [...]
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Page 440
Page 440 of 504 Appendix D: M2317 telepho ne 553-3001-367 Standard 3.00 August 2005 M2317 Telephone is intended for profes sionals and managers, and secretaries in group answer positions. It interfaces with the system thr ough the Digital Line Card (DLC). It is connected to the switching equipm ent through a two-wire loop carrying two independent 6[...]
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Page 441
Appendix D: M2 317 telephone Pag e 441 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Feature description Firmware features Firmware is chip-dep endent and cannot be ch anged or altered o n site. As a general rule, all firmwar e is on R OM mic rochips. Firmware is built int o the M2317 telephone and the CS 1000 and Meri[...]
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Page 442
Page 442 of 504 Appendix D: M2317 telepho ne 553-3001-367 Standard 3.00 August 2005 Soft keys are automaticall y defined for the telephone based on COS, data base or package restrictions. Soft keys work only in conjunction with the LCD display screen. Physical description The M2317 Telephon e is fully m odular. The teleph one line cord and the hand[...]
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Page 443
Appendix D: M2 317 telephone Pag e 443 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n the underside of th e faceplate. The As ynchronous Data Option (A DO) circuit board, if equipped, is mounted inside the base. Keys The M2317 Telephone is equ ipped with 32 keys that are arranged as follows: Fixed keys These are 16 keys[...]
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Page 444
Page 444 of 504 Appendix D: M2317 telepho ne 553-3001-367 Standard 3.00 August 2005 Alphanumeric disp lay screen The M2317 telephone is equipped with a two-line (40 characters per line capacity) LCD screen. The 155 x 15 mm (6 x 0.6 in) LC D screen has a capacity of 80 characters (two lines of 40 characters each). The first line displays date and ti[...]
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Page 445
Appendix D: M2 317 telephone Pag e 445 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n The following fig ures show the M2317 key l ayout and the different telephone states that can be displayed on the M2317 screen. rin ging (or “feature pending”) flash (6 0 Hz) hold f ast flash (120 Hz) Figure 87 M2317 telephone – [...]
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Page 446
Page 446 of 504 Appendix D: M2317 telepho ne 553-3001-367 Standard 3.00 August 2005 Figure 88 M2317 screen display – avail able idle state feat ures MMM DD HH : MM Displays Month, Day, Hour, Minute s SAVED # LAST # FORWARD more... SPEED RLSDATA more... DATA TIMER more... CHECK CANCL HELD # Only one row of softkey labels is displayed at a time. Ad[...]
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Page 447
Appendix D: M2 317 telephone Pag e 447 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 89 M2317 screen display – dialing state Figure 90 M2317 screen displ ay – ringba ck state MMM DD HH : MM Displays Month, Day, Hour, Minutes 3 553-AAA0733 DD MMM HH : MM Displays Day, Month, Hour, Minutes SAVE # 3021 Calling [...]
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Page 448
Page 448 of 504 Appendix D: M2317 telepho ne 553-3001-367 Standard 3.00 August 2005 Figure 91 M2317 screen display – availab le established state fe atures H : MM : SS Elapsed Timer (Hours: Minutes : Seconds) more... more... Note: Only one row of softkey labels is displayed at a time. Additional rows are accessed by operating the "more... &q[...]
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Page 449
Appendix D: M2 317 telephone Pag e 449 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Not all the features listed in Table 74 are provided for each customer. Check only those features that are enabled in accordance with the work order. The - - ->> symbol disp lay is associated with the Call Part y Name Display (CP[...]
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Page 450
Page 450 of 504 Appendix D: M2317 telepho ne 553-3001-367 Standard 3.00 August 2005 Established V oice co nnection ma de CONFER, TRANSFR, TIMER, SA VE#, more…, –––>>, P ARK, PRIVREL, CHARGE, more…, MESSA GE, more… Intercom est ablished Co nnection made with an intercom g roup (v oice) CONFER, TRANSFR, TIMER Private Line establishe[...]
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Page 451
Appendix D: M2 317 telephone Pag e 451 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Asynchronous Da ta Option See “Asynchronous Dat a Option” on page 423 for more information on ADO requirements. Established Hold Call held by other par ty (voice) no soft keys sho wn User status Lea v e telset msg f or set’ s sta[...]
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Page 452
Page 452 of 504 Appendix D: M2317 telepho ne 553-3001-367 Standard 3.00 August 2005 Software requirements All informatio n related to the programmable key s must be downloaded into the M2317 RAM memory th rough the DLC or ISDLC. Downlo ading to the telephone is performed when the system is loaded or w hen a telephone is enabled. Soft keys are aut o[...]
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Page 453
Appendix D: M2 317 telephone Pag e 453 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Specifications The following specifications govern th e safety and performance of the Meridian M2317 Telephone, an d outline the environm ental conditions under which this performance is achieved. Safety considerations Shock and fire h[...]
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Page 454
Page 454 of 504 Appendix D: M2317 telepho ne 553-3001-367 Standard 3.00 August 2005 Dimensions and weight The M2317 digital telephone has the followin g dimensions: Excluding the power supp ly and the NT1F09AC Asyn chronous Data Optio n board, the M2317 weighs approxi mately 1.4 Kg (3 lb). Wit h the Data Option installed, the telephone, excludin g [...]
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Page 455
Appendix D: M2 317 telephone Pag e 455 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Logic and oth er circuitr y requiring +5 V is pow ered from an exte rnal, regulated +5 V DC supply when the dat a option is not installed. The external power supply must meet the following specifi cations: The external power supply, in[...]
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Page 456
Page 456 of 504 Appendix D: M2317 telepho ne 553-3001-367 Standard 3.00 August 2005 • Output v oltages: +5 V DC at 1.0 A -12 V DC at 200 m A +12 V DC at 200 mA • Case dimensions: 1 78 x 102 x 76 mm (7 x 4 x 3 in.) The NPS50220-03L5 is equipped w ith an intern al thermal and short circuit protection. Whenever the external po wer supply fails (du[...]
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Page 457
Appendix D: M2 317 telephone Pag e 457 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n on the prime DN, and of giving the usual alertin g tones (ringing). It will not support the D isplay screen, soft keys , feature keys, Handsfree, or data facilities while in POTS status. Figure 93 Block diagram of M2317 553-1291 (W-B L[...]
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Page 458
Page 458 of 504 Appendix D: M2317 telepho ne 553-3001-367 Standard 3.00 August 2005 Data communication The M2317 can b e equipped with an Asynchronous Dat a Option which will permit the use of either the telephone's dial pad or the feature keys to place and terminate data calls in the asynchronous mode. Th e Data Option also supports keyboard [...]
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Page 459
Page 459 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 492 Appendix E: M3110, M3310, and M3820 telephones Contents This section contains infor mation on the follow ing topics: Feature description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460 M3110. . . . . . . . . . . . . . . . . .[...]
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Page 460
Page 460 of 504 Appendix E: M31 10, M3310, and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Line engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487 Local alerting tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487 Power requirements . . . . . . . . . . . . . . .[...]
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Page 461
Appendix E: M3110, M3310, and M3820 telephones Page 461 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n • Message Waiting and Mut e Indicators • 10 Feature System Programmable keys including: — 8 system programmable keys — Mute key — Speaker key • Volume control for: — Handset — Ringing Ton e — Buzz To[...]
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Page 462
Page 462 of 504 Appendix E: M31 10, M3310, and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 • Support for th e followin g terminal options: Figure 9 5 M3310 Meridian digital telephone Figure 9 6 M3820 Meridian digital telephone[...]
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Page 463
Appendix E: M3110, M3310, and M3820 telephones Page 463 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n — MCA data option to provid e integrated voice and data — External Alerter for high am bient noise environ ments • Wall-mount abili ty • Brand line insert to provide fo r special company logos M3310 The M3310 [...]
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Page 464
Page 464 of 504 Appendix E: M31 10, M3310, and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 — External Alerter for high am bient noise environ ments — Wall-mount abili ty • Brand line in sert to prov ide for special company logos M3820 The M3820 Meridian digital telepho ne supports the following features: • Handsfree, On-Hook Di[...]
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Page 465
Appendix E: M3110, M3310, and M3820 telephones Page 465 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n • Directory/Caller’s List with 9 ded icated keys namely : — Directory, Callers, Edit, Delete, 4 cursor and Dial • Support for the followin g terminal options: — MCA data option to provid e integrated voice a[...]
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Page 466
Page 466 of 504 Appendix E: M31 10, M3310, and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Meridian digital tel ephones used with a headset You can use an electret headset in the headset port of the digital telephones (M3310 and M3820 only). Alternatively, choose an amp lified headset that draws power from a battery or AC transformer; [...]
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Page 467
Appendix E: M3110, M3310, and M3820 telephones Page 467 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n • Handsfree/speaker ke y yes ye s ye s • Mute ke y yes ye s ye s • Director y ke y yes no no • Caller’ s List ke y yes no no •E d i t k e y yes no no • Del ete k ey yes no no V olume control for: • Han[...]
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Page 468
Page 468 of 504 Appendix E: M31 10, M3310, and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Fixed keys (same for all three models) Hold By pressing the hold key, you can put an active call on hold. Return to the caller by pressing the extension key beside the flashing LCD indicator. Release (Rls) You can terminate an active call by pres[...]
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Page 469
Appendix E: M3110, M3310, and M3820 telephones Page 469 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 97 The location and function of bu ttons on the Meridi an digital telephone Program K ey† LCD Indicators Display Module† Feature Keys Release (Rls) Key Mess age W aiting Indicator Hold Ke y Speaker Speaker/[...]
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Page 470
Page 470 of 504 Appendix E: M31 10, M3310, and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 The table below indicates the mode the te rminal is in when the speaker key is operated under the various switch and set operations. Note 3: CPM is Call Process Monitor whic h enables the user to hear, for example, the dial tone in the speaker . [...]
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Page 471
Appendix E: M3110, M3310, and M3820 telephones Page 471 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Note 4: G roup listening is switched on or o ff under the program k ey option *1. (M3820 and M331 0 only) Additional feature keys Message Wai ting lamp key Each telephone has a red message waiti ng LED just above the [...]
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Page 472
Page 472 of 504 Appendix E: M31 10, M3310, and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 LCD indicators support four key/LCD st ates: Software requirements Meridian digital t elephones are supported by software. The package num ber for the Meridian digital telep hones is (170.) The mnemonic is ARIE. The DSET package (88) and the TS E[...]
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Page 473
Appendix E: M3110, M3310, and M3820 telephones Page 473 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Meridian External Alerte r and Recording Interface The External Alerter Board provides an interface to standard remote ringing devices, such as a ringing unit, in sta lled in a location separate from the telephone. Th[...]
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Page 474
Page 474 of 504 Appendix E: M31 10, M3310, and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Key Expansion Module A 22-key unit module can be attached to any M3820 terminal. The extra keys can be assigned to any combination of lines and features. Y ou can add up to two expansion modules to a term inal. You will need a separate foo tstand[...]
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Page 475
Appendix E: M3110, M3310, and M3820 telephones Page 475 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n KEY 08 NUL 09 NUL 10 NUL 11 NUL 12 NUL 13 NUL 14 NUL K eys 8-14 programmed as NUL. If Group Li stening is denied (CLS HFD), K ey 15 is also programmed as NUL. If Group Listening is denied (CLS HFD ), K ey 15 is also p[...]
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Page 476
Page 476 of 504 Appendix E: M31 10, M3310, and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Ta b l e 7 9 M3310 Configuration Prompt Response Description REQ NEW TYPE 2616 M2616 set model used DES M3310 Enter appropria te set identifier CLS HF A (HFD) Handsfree Allowed (Denied) KEY 08 NUL 09 NUL 10 NUL 11 NUL 12 NUL 13 NUL 14 NUL K eys 8[...]
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Page 477
Appendix E: M3110, M3310, and M3820 telephones Page 477 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 99 M3310 Key Designations 553-AAA0721[...]
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Page 478
Page 478 of 504 Appendix E: M31 10, M3310, and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Ta b l e 8 0 M3820 Configuration Prompt Response Description REQ NEW TYPE 2616 M2616 set model used. DES M3820 Enter appropria te set identifier . CLS HF A (HFD) AHA DNDD CND A CNIA LNA Handsfree Allowed (Denied) A u tomatic Hold Allowed Dialed N[...]
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Page 479
Appendix E: M3110, M3310, and M3820 telephones Page 479 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Figure 10 0 M3820 Key Designations LD 20 – Print Routine Prompt Response Description REQ PR T TYPE 2616 M2616 set model used. DES M3110 M3310 M3820 M3+ Enter appropria te set identifier Or M3+ to get a list of all t[...]
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Page 480
Page 480 of 504 Appendix E: M31 10, M3310, and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Installation Pr ocedure 81 Installing Meridian Eur opean digital telephones Follow this p rocedure to in stall the Meri dian European d igital tel ephones: 1 Complete the wiring and cross-co nnections (loop po wer) before connecting the telep hon[...]
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Page 481
Appendix E: M3110, M3310, and M3820 telephones Page 481 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Pr ocedure 82 Installing the P ower Board 1 Open the Telephone . a. Place the telephone, upside-d own, on a padded, level surface. b. Using a #1 Phillips screwdriver, remo ve the two screws holding the footstand (if f[...]
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Page 482
Page 482 of 504 Appendix E: M31 10, M3310, and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 3 Reassemble the Teleph one. a. Replace the base cover and ma ke su re that the cabl es lie flat. b. Insert the four screws to secure the base. c. Assemble the MCA to the footstand using the two screws provided. d. Connect the cable to the 8 way [...]
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Page 483
Appendix E: M3110, M3310, and M3820 telephones Page 483 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Pr ocedure 83 Adding a Headset (M3310 and M3820 only) Use the following proced ure to add a headset to a Meridian telephone: 1 Unplug the line cord from the connecti ng block. 2 Remove the handset and place the te lep[...]
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Page 484
Page 484 of 504 Appendix E: M31 10, M3310, and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 4 Plug the headset TELADAPT connecto r into the socket on the base of the telephone marke d with a h eadset icon . 5 Route the headse t cord through th e channels at the side of the telephone. 6 Replace the footstand in the same positio n and tig[...]
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Page 485
Appendix E: M3110, M3310, and M3820 telephones Page 485 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Pr ocedure 85 W all mounting the telephone The procedure to wall mount the telep hon e by reversing the footsta nd is as follows: 1 Unplug the line cord from the connecti ng block. 2 Remove the handset and place the t[...]
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Page 486
Page 486 of 504 Appendix E: M31 10, M3310, and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Specifications This section lists the specificatio ns required for Meridian digital teleph ones. Environmental and saf ety considerations All Meridian dig ital telephones are d esigned to co mply with: EN 60950:1992 - Safety of Information Techno[...]
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Page 487
Appendix E: M3110, M3310, and M3820 telephones Page 487 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Line engineering Meridian digital teleph ones use twisted pair wiring on transmi ssion lines selected by the rules given in “Digital telephones line eng ineering” on page 289 . The maximum permissible lo op length[...]
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Page 488
Page 488 of 504 Appendix E: M31 10, M3310, and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Alerting tone characteris tics The tone frequency combinations are as follows: A 500 Hz buzz signal is provided fo r incoming call notifica tion while the receiver is off-hook. Power requirements The Meridian dig ital telephones are loop powered.[...]
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Page 489
Appendix E: M3110, M3310, and M3820 telephones Page 489 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Note: If a power failure occurs, config uration s that require loop power will continue to work only if t he system has battery back up. Only those options that require additio nal power will cease to function. Power [...]
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Page 490
Page 490 of 504 Appendix E: M31 10, M3310, and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Figure 10 2 Configuration of local plug-i n transformer 553-AAA0725[...]
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Page 491
Appendix E: M3110, M3310, and M3820 telephones Page 491 o f 504 Telephones and Consol es Descripti on, Install ation, and Operatio n 120 V transformer The following minimum specifications must be met by this transfo rmer: 240 V transformer The followi ng minimum specificat ions have to be met by this transfo rmer: Note 1: Y ou cannot wall mount the[...]
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Page 492
Page 492 of 504 Appendix E: M31 10, M3310, and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Note 1: All t erminals mu st be isolated from the input wi nding and each terminal must be isolated from all other ter minal windings . A separate winding is required for each term inal, and grounds must not be connected. Note 2: The QU T1 closet[...]
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Page 493
Page 493 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Index Numerics 16/25-pair cables attendant consol e connections, 59 terminal connections, 59 500/2500 telephones connecting, 312 cross-connecti ng, 313, 315, 316 designating, 311 installing , 310 removing, 310 wiring, 313 A A0288529 jumpers, 397 A0300752 cable, 386[...]
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Page 494
Page 494 of 504 Index 553-3001-367 Standard 3.00 August 2005 Apple Macintosh co mputers, 428, 429 ASIP Audio and System Inte rface Printed circuit card, 83 ASIP card control gate, 86 hard reset, 87 testing installed firmware, 85 ASM (Attendant Supervisory Mo dule) add-ons, 44 Data Options, 426 instal ling, 44 standoffs, 46, 47 ATA (Analog Terminal [...]
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Page 495
Index Page 495 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Call Forward, 93, 452 calls camped-on, 93 setting maximum number of waiting , 95 Call Waiting ind icator, 95 Call Waiting status message, 55 capacitance unbalanc e, testing, 301 cards DLC (Digital Line Card) , 460 ISDLC (Integrated Serv ices Digital Li ne Car[...]
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Page 496
Page 496 of 504 Index 553-3001-367 Standard 3.00 August 2005 Diagnostics menu, 64 exiting from, 79 password-protection, 52, 80 selecting, 52, 80 Diagnostics mode, 81 diagnostic tests, loop, 300 Dial 0 display, 92 dialing failures M2317 telephones, 367 digital line ca rds, 56 digital lines, enabling, 363 digital telephones cross-connections, 363 ins[...]
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Page 497
Index Page 497 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n G garbled prompts, troubleshooting, 435 G connectors (IPE), 318 H handsets interfaces, 202 jack, 53, 56 options, 155, 202 volume control, 53 handsfree operation M2317 telephone, 444 M3820, M3310, and M3110 telephones, 472 Meridian Modular Telephones, 332 head[...]
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Page 498
Page 498 of 504 Index 553-3001-367 Standard 3.00 August 2005 Key Expansion Modules, 420 connections, 422 for wall mounting, 432 installing and removing, 420 troubleshooting, 436 key/lamp add-on modules, 373 key/lamp strips functions, 93 program mode, 96 key location codes, 82 keys stuck (M2250 console), 87, 88 knockout tabs, BLF/CGM, 39 L Lamp Fiel[...]
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Page 499
Index Page 499 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n M2016S Meridian Modular Telephones, 373 diagram, 374 displays, 405, 408, 416 installing, 114, 356 Power Supply Boards, 395 wall mounting, 432 M2216ACD Meridian Modul ar Telephones, 325, 373 diagram, 374 displays, 405, 408, 416 installing, 114, 356 Key Expansi[...]
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Page 500
Page 500 of 504 Index 553-3001-367 Standard 3.00 August 2005 major alarm indication/status message, 55, 95 MCA (Meridian Communi cations Adapter) installing , 389 Key Expansion Modules, 420 troubleshooting, 435, 438 V.35 interface, 385, 387 M connectors (IPE), 318 measuring background noise, 302 DC loop resistance, 306 impulse noise, 302 Meridian E[...]
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Page 501
Index Page 501 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n P packing and unpacking add-on modules, 372 attendant consoles, 59 telephones, 355 parameters, MCA, 386 PC-based Console application, 28 peripherals testing, 83 PFT (Power Fail Transfer) switch, 53, 55 plugs and jacks 500/2500 connections, 313 terminal connec[...]
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Page 502
Page 502 of 504 Index 553-3001-367 Standard 3.00 August 2005 RLS key Meridian Modular Telephones, 116, 358 RS-232-C connectors, 428, 430 S S connectors (IPE), 317 screens on M2317, 440, 444 scrolling LCD display screen, 52, 80 security codes with relocations, 341 selecting loops, 299 self-tests M2317 telephone, 363 Semi-Automatic Camp-On, 99 Series[...]
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Page 503
Index Page 503 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n Tie Trunk display, 93 time/date feature, 89 TN (Terminal Number) and re locat ions, 340 tones, generating, 86 transformers BLF/CGM, 44 for headsets (AC), 466 local plug-in, 489 Power Supply Boards, 399 trouble-locating procedures M2317 telephones, 365 trouble[...]
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Page 504
Index Page 504 of 504 Telephones and Consol es Descripti on, Install ation, and Operatio n[...]
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Page 505
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Page 506
F am ily Product Manual Contac ts Copyright FCC no tice T rademarks Docu ment numbe r Product re lease Docume nt release Date Pub lish Nor tel Communication Se r ver 1000 T elephones and Consoles Descr iption, Installa tion, and Oper ation Cop yright © N or tel Networks Limite d 2005 All Rights Reser v ed Inf or mation is subject to change without[...]