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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Palm i700, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Palm i700 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Palm i700. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Palm i700 should contain:
- informations concerning technical data of Palm i700
- name of the manufacturer and a year of construction of the Palm i700 item
- rules of operation, control and maintenance of the Palm i700 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Palm i700 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Palm i700, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Palm service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Palm i700.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Palm i700 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Getting Started with Pa l m ™ i700 Series Handhelds Everest_GSG.book Page 1 Thursday, January 24, 2002 2:56 PM Palm.Net Discontinued: The Palm.Net service is discontinued as of August 31, 2004. Any information in this manual pertaining to Palm.Net, PQAs (web clipping applications), MyPalm and the WAP Browser is not applicable after that date. For[...]
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Page 2
Copyright Copyr ight © 1998- 2002 Palm, Inc. A ll rights r eserv ed. Gr af fiti , HotS ync, MultiMail and Palm OS ar e regis tere d trademarks of Palm, Inc. The HotSyn c logo, MyP alm, Palm, Palm P ower ed and t he Palm logo ar e trademarks of Palm, Inc. O ther pr o duct a nd br and nam es ma y be trade marks or r egist er ed trademarks of their r[...]
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Page 3
iii Contents System r equir ements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Minimum re quire ments: W indows computers . . . . . . . . . . . . . 1 Minimum re quire ments: Mac computers . . . . . . . . . . . . . . . . . 2 Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Page 4
iv Contents I can’t complete a HotS ync operation . . . . . . . . . . . . . . . . . . . . 22 T roubleshooting Ho tSync communication pr oblems . . . . . . . 23 T ro ubleshooting data synchr onization pr oblems . . . . . . . . . . 24 T ro ubleshooting wir eless pr oblems . . . . . . . . . . . . . . . . . . . . . 25 The HotSync Cradle doesn’t att[...]
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Page 5
1 Y our new Palm™ i700 series handheld is wirelessly enabled so that you can use it to transmit and r eceive information over the airwaves. Use your handheld to do the followi ng: ■ Receive secure business e-mail wherever you are, and rely on your handheld’s bl inking indi cator light, vibrato r , or a larm to notif y you of its arrival. ■ [...]
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Page 6
2 Before you be gin: tips for successful in stallati on ■ CD-ROM or DVD -ROM drive (you can also download Palm Desk top software fr om www .palm .com .) ■ Mouse ■ One available USB port o r serial port (serial cradle/cable sold separately) Minimum requir ements: Mac comp uters ■ Mac computer or compatible with a PowerPC pro cessor ■ Mac O[...]
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Page 7
3 Step 1: Conne ct the Hot Sy nc ® cradle ■ (If upgrading) Before you insta ll new softwa r e, perform a HotSync ® operation using your old handheld and cradle. Th is ensures all data on your handh eld is s ynchronized to your desktop computer . ■ For successful operation of your Palm i700 series handheld, you must instal l the version of Pal[...]
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Page 8
4 Step 3: S et up your handheld Step 3: Set up y our handheld Step 4: Install softw are Step 5: P erform a HotSync ® operation The Setup screen appears when you press the power button. J ust follow the onscreen direction s. Yo u mu st i nstall the i705 Palm™ D esktop sof tware to use this product. Inser t the P alm Installati on CD into your com[...]
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Page 9
5 Step 6: Esta blish wirele ss servic e NOTE If you are using a serial cradle , remember to c hange the HotS ync Manager s et tings. Cli c k the HotS ync icon on the Wi ndows sy stem tray , and then select Local S erial. Mac compu ters: In some cases, you might see a dialog box asking for your MyPa lm™ Usern ame and Passw ord befor e you have co [...]
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Page 10
6 Ste p 7: Ac ti vat e yo ur h andh eld Step 7: Activ ate y our handheld IMPOR T ANT Perform a HotS ync operation when prompted to complete activation. NO TE In some ca ses, you m ight se e a dial og box asking for your MyP alm Username and P assword before you h ave co mpleted installatio n. Choos e Cancel to d ismiss the dialog box and co ntinue [...]
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Page 11
7 Step 9: Insta ll P alm™ MultiMail ® De luxe Deskto p Link a HotSync o peration. If a newer version of the MyPalm mobile portal is found, it r eplaces the curr ent version on your handheld during the HotSync operation. Step 9: Install P alm ™ MultiMail ® Deluxe Desktop Link Palm™ Mu ltiMail ® Deluxe Desktop Link secur ely forwards e-mail [...]
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Page 12
8 Congratulation s! Congratulations! Y ou’ve set up your handheld, installed Palm™ Desktop softwar e, established your wir eless account, activated your h andheld, and installed additio nal wireless components. For more information abo ut using your handheld, see the following: ■ This gu ide , Getti ng Star ted with P alm™ i700 Se ries Hand[...]
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Page 13
9 Fr ont panel of the P alm™ i70 0 series handheld F ront panel of the P alm™ i700 series handheld Appl icat ion b uttons S cro l l b u tto ns Press the top button to scro ll up and the bottom button to scroll do wn. Graf fiti ® wr iting ar ea Graf fiti w riting is a simple meth od of writin g let ters, numbers, and symbols. Ante nna Cap Enabl[...]
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Page 14
10 Bac k panel of th e P alm™ i70 0 series handhe ld Back panel of the P alm™ i700 series handheld Expansion card A tiny expansion car d (sold separa tely) incr eases the variety of tasks you can do and th e amount of space you have to sto re softw are a nd data on your h andheld. Stylus The tool for everything you do on t he handheld. U se it [...]
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Page 15
11 Expansion c ard T o insert a card: 1. Insert the car d in the dir ection shown by the icon. 2. Push the card in with your thu mb. Y ou feel the card lock and hear the system sound. T o remove a card: 1. Push lightly against the card with your thu mb. 2. When the car d is r eleased, you hear the system sound. When a car d is seated in the expansi[...]
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Page 16
12 Using the ind icator lig ht Using the indicator light The indicator light a t the top of the handheld blin ks to indicate the following status levels: No ligh t Radio is off. Gr een light flashes ev ery 5 second s Radio is on and transmitter is within range. Red light flashes every 5 second s Radio is on, but transmitter is out of ran ge. Y ou n[...]
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Page 17
13 Graf fiti ® writing area and s ur rounding icons Graffiti ® writing area and surrounding icons Ta p Cont rast to im prove screen contrast using slider . Ta p Cloc k to see the t ime, set an alarm, c hange the tim e and date. When w ritin g Graffiti ch a r a c t e r s , write let ter s on t he lef t, numbers on the right. T ap to f ind text in [...]
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Page 18
14 Graffi ti ® writing area and sur rounding icons Graffi ti wr itin g The best way to learn is to practice. T o take the Graffiti tutorial on your handheld, tap the G raf fiti icon in the A pplications Launcher . Basic Graf fiti charac ter s (ther e are man y more) Ti p s ■ Characters do not show up in the Graf fiti writing area, but on the han[...]
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Page 19
15 Beaming informa tion ■ Y ou can write Graf fiti characters in the Graffiti writing ar ea even when a keyboa rd is displayed. This makes it eas y to switch between Graffiti writing and keyboa r d entry . Beaming information The IR (infr ared) port on your han dheld can beam info rmation to another Palm OS handheld th at’s close by and also h [...]
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Page 20
16 Beaming info rmation For best results, handhelds should be between 10 centimeters (about 4 inches) and 1 meter (about 39 inches) apar t, and the path betw een the two handhe lds must be clear of obstacles. T o beam: 1. Display wh at you wan t to beam onscreen . 2. T ap the Menu icon. 3. In the menu that drops dow n, tap the Beam comman d. T o re[...]
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Page 21
17 P alm™ D esktop s of tw are P alm™ Desktop software Here ar e four impo rtant reasons why you sh ould use P alm™ Desktop software: Sync hronize to keep your d ata safe. D evelop the ha bit of perform ing fr equent HotSync ® operations. Then, should an ything happen to you r handheld, you have a copy of your data in Palm De sktop softwar e[...]
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Page 22
18 Applications on you r handhel d Download Palm appli cation s fr om the web to the PalmAdd-on folder on your computer . Then: Windows comp uter s. Click the Install T ool icon. Mac comp uters. Fr o m the HotSync menu, cho ose Install Handheld Files. On either platform, add the application to th e Install T ool list and indicate whether the appli[...]
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Page 23
19 Applications on your handh eld A ddress Book . K eep na mes, addres ses, phone numbers, a nd other i nformation abou t your personal an d business contacts. Enter a las t name on the Lo ok Up line to jump t o that name. Date Bo ok. Sc hedule appointme nts or an y activity assoc iated with a tim e and date. A diamond marks an u ntimed event. T ap[...]
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Page 24
20 Fr equent ly asked questio ns F requently asked questions If you encounter a pr oblem, try the following: ■ The suggestions included in this section. ■ The suggestio ns in the “Frequently Asked Qu estions” appendi x of the electro nic Handbook, accessible f r om Palm Desktop software. ■ The Support pages at www .palm .com. Wir eles s .[...]
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Page 25
21 Fr equent ly asked questio ns If your pr oblem persists, contact T echnical Support. For US and International tele phone numbers, see www .palm.com . Third -part y appl ication s. Ther e ar e thousands of third-party application s availabl e for Palm OS ® handh eld s. For questi ons and support, please contact the softwar e developer dir ectly [...]
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Page 26
22 Fr equent ly asked questio ns the Palm Power ed™ logo to appear , and then release th e power button. If you want to continue and erase all your data, pr ess the Up scroll button. IMPOR T ANT With a hard reset, all re cords and e ntries stored in yo ur handheld a re erased. N ever perform a hard rese t unless a sof t reset does not s olve your[...]
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Page 27
23 Fr equent ly asked questio ns T rouble shooti ng Hot Sync co mmuni catio n pro blems Check your connections: 1. Check the contact poin ts on your handheld and o n the HotSync cradle and make sur e they are clea n and fr ee from obstr uction. 2. Make sure that your hand held is seated firm ly in the HotSync cradle. 3. Check the HotSync cradle con[...]
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Page 28
24 Fr equent ly asked questio ns 7. Click OK and perform a HotSync operati on. If you are still experiencing pr oblems, complete steps 8 and 9. 8. Click the HotSync icon on the taskbar and choo se Exit. 9. Restart H otSync Manager by selecting Start, Programs, Palm Desk top, and then HotSyn c Manager . NO TE If you get a w arning that the por t is [...]
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Page 29
25 Fr equent ly asked questio ns Check the HotSync log: 1. Open the HotSync log. Windows com puter s. Click th e HotSync icon on the W indo ws system tray and select V i ew Log fr om the menu. Mac compu ters. Double-click the Ho tSync Manager in the Palm folder and cho ose V i ew Log fr om the HotSync menu. 2. Ensu re tha t all appl ica tion s are [...]
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Page 30
26 Fr equent ly asked questio ns signal strength usin g the Signal Strength bar graph while you try the followin g solutions: – Move away from your origina l location, five to ten feet in any direction . – T urn radio of f and then on. – If you’re in a tall building or anywhere indoors, stand near a window , or move outdoors . – Open meta[...]
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Page 31
27 Index A Acc esso ries , a ttac hing 10 Activat ion 6 Activat ion key 5 Addr ess Bo ok 19 Adob e Acr obat Re ader fo r electr onic Handbo ok 18 Agenda view in Date Book 19 Alphabet Graf fiti wr iting 14 onscr een keyboar d 13 Application s accessing dif feren t wir eless 26 Addr ess Bo ok 19 beami ng 15 Date Bo ok 19 expans ion car d 1 1 installi[...]
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Page 32
Index 28 Fre quently a sked question s 20 G Graf fiti wr iting help for 14 stylus used for 10 table of main char acters 14 tutori al 14 wher e to write 13 writi ng char acters 14 Green indicat or ligh t 12 H Handbo ok 18 Handh eld attach ing acces sories t o 10 incr easing spac e on 10 r esett ing 21–22 screen prob lems 2 1 Ha rd re s et 22 HotSy[...]
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Page 33
Index 29 Scr oll bar 10 Scr oll buttons 9 Signal strength 25 Soft r eset 2 1 Stylus 10 to disp lay Gra ffiti Help 14 Synchroniz ation 17 T T a pping to w ork with hand held feat ur es 10 T echnical Support 21 Thir d-party applications on handh eld 21 T roub lesh ooti ng 20–25 wir eless pr oblems 25 T u rning on hand held 21 U Unive rsal conn ecto[...]
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Page 34
P alm, Inc. 5470 Grea t America P arkwa y Santa Clara, Cali forn ia 950 52 Unite d States of America www .palm.com PN: 406-4263-0 1 Everest_GSG.book Page 30 T hursday, January 24, 2002 2:56 PM[...]