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Panasonic KX-TG3031 manual

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Table of contents for the manual

  • Page 1

    This unit is compatible with Cal ler ID. T o use this feature, you must subscribe to the appropriate service offered by your telephone service provider . Please read these Operating Instructions be fore using the unit and save for future refere nce. For assistance, visit our website: http://www .panasonic.com/help for customers in the U.S.A. or Pue[...]

  • Page 2

    T able of Contents 2 For assistance, please visi t http://www.panasonic.com/help Introduction Product information . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . 4 Important safety instructions . . . . . . . 6 For best performance . . . . . . . . . . . . 8 Preparation Setting up the base unit. . . . . . . . . . . 9 Setti[...]

  • Page 3

    Introduction For assistance, please visi t http://www.panasonic.com/help 3 Product information Thank you for purchasing a Pan asonic cordless telephone. These operating instructions can be used for the following models: Not able feature differences amo ng the following models *1 Intercom calls can be made between the handset and base unit. *2 Inter[...]

  • Page 4

    Introduction 4 For assistance, please visi t http://www.panasonic.com/help Special feature N Handset voice enhancer This feature clarifies the voice of the per son you are talking to, reproducing a more natural-sounding voice that is easier to hear and und erstand (page 17). Accessory information Included accessor ies *1 The handset cover comes att[...]

  • Page 5

    Introduction For assistance, please visi t http://www.panasonic.com/help 5 Additional/replacement accessor ies Exp anding your phone system Sales and support info rmation L T o order additional/replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impair ed users) can call 1-866 -605-1277. Accessory item Order number Recharge[...]

  • Page 6

    Introduction 6 For assistance, please visi t http://www.panasonic.com/help Import ant saf ety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury . 1. Read all instructions carefully . 2. Follow all warnings and instructions marked on the product. 3. [...]

  • Page 7

    Introduction For assistance, please visi t http://www.panasonic.com/help 7 W ARNING: L T o prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. L Unplug the product from power outlets if it emit s smoke, an abnormal smell, or makes an unusual noise. These conditions c an cause fire or electric sho[...]

  • Page 8

    Introduction 8 For assistance, please visi t http://www.panasonic.com/help shielded from external RF (radio frequency) energy . (The product operates in the frequency range of 2.4 GHz to 2.48 GHz, and the power output is 125 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so.[...]

  • Page 9

    Preparation For assistance, please visi t http://www.panasonic.com/help 9 Setting up the base unit Connecting the AC adapto r and telephone line cord Connect the telephone line cord until it clicks into the base unit and telephone line jack ( A ). Connect the AC adaptor cord ( B ) by pressing the plug firmly ( C ). L Use only the included Panasonic[...]

  • Page 10

    Preparation 10 For assistance, please visi t http://www.panasonic.com/help Battery inst allation/ replacement 1 Press the notch of the handset cover firmly, and slide it in the direction of the arrow. L If necessary , remove the old battery . 2 Insert the battery ( A ), and press it down until it snaps into position ( B ). Then close the handset co[...]

  • Page 11

    Preparation For assistance, please visi t http://www.panasonic.com/help 11 Note: L If you want to use the handset immediately , charge the battery for at least 15 minutes. L T o ensure that the battery charges properly , clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the uni[...]

  • Page 12

    Preparation 12 For assistance, please visi t http://www.panasonic.com/help Controls Base unit (KX-TG3021 ) A { LOCA TOR } B IN USE indicator C Charge contact s Base unit (KX-TG3031/KX- TG3032/K X-TG3033/K X- TG3034) A { GREETING REC } (Recording) B { GREETING CHECK } C Speaker D { ERASE } E { ANSWER ON } ANSWER ON indicator F { MESSAGE } MESSAGE in[...]

  • Page 13

    Preparation For assistance, please visi t http://www.panasonic.com/help 13 Handset A Speaker B Soft keys C Headset jack D {C} (T ALK) E Navigator key ( {^} {V} { < } { > } ) F {s} (SP-PHONE) G {*} (TONE) H { FLASH } { CAL L W AIT } I Microphone J Charge contact s K Lanyard/strap eyelet L Charge indicator Ringer indica tor Message indicator M [...]

  • Page 14

    Preparation 14 For assistance, please visi t http://www.panasonic.com/help Setting the unit before use Important: L T o program features by scrolling through the display menus, see page 22. Display language Y ou can select eithe r “ English ” or “ Español ” as the display language. The default setting is “ English ”. 1 KX-TG3021 { MENU[...]

  • Page 15

    Making/Answering Calls For assistance, please visi t http://www.panasonic.com/help 15 Making calls 1 Dial the phone number. L T o correct a digit, press { Clear } . 2 Press {C} or { Call } . 3 When you finish talking, press { OFF } or place the handset on the base unit or charger. Note: L “ Line in use ” is displayed when someone is talking on [...]

  • Page 16

    Making/Answering Calls 16 For assistance, please visi t http://www.panasonic.com/help Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger . Y ou do not need t o press {C} . T o activate this fea ture, see page 24. T emporary ringe r off While the handset is ringing for an outside call, you c[...]

  • Page 17

    Making/Answering Calls For assistance, please visi t http://www.panasonic.com/help 17 T emporar y tone dialin g (for rot ary/pulse service users) Y ou can temporarily switch the dialing mode to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.). Press {*} (TONE) before entering acces[...]

  • Page 18

    Phonebook 18 For assistance, please visi t http://www.panasonic.com/help Handset phonebook Y ou can add up to 50 items to the handset phonebook and search for phonebook items by name. Adding items to t he phonebook 1 { Phonebook } 2 { Add } 3 Enter the name (max. 16 characters). i { Next } 4 Enter the phone number (max. 32 digits). i { Next } i { S[...]

  • Page 19

    Phonebook For assistance, please visi t http://www.panasonic.com/help 19 Editing items in the phonebook 1 Find the desired item (page 18). i { Edit } 2 Edit the name if necessary (see the character table, page 18). i { Next } 3 Edit the phone number if necessary. i { Next } i { Save } i { OF F } Erasing item s in the phonebook 1 Find the desired it[...]

  • Page 20

    Caller ID Service 20 For assistance, please visi t http://www.panasonic.com/help Using Caller ID service This unit is Caller ID comp atible. T o use Caller ID features, you must subscribe to Caller ID service of your telephone service provider . Caller ID features When an outside call is being received, the calling party’s name and phone number a[...]

  • Page 21

    Caller ID Service For assistance, please visi t http://www.panasonic.com/help 21 3 Press { Edit } repeatedly until the phone number is shown in the desired format. 1 Local phone number Example: 2 Area code – Local phone number Example: 3 1 – Area code – Local phone number Example: 4 {C} Caller ID number auto edit feature Once you call back an[...]

  • Page 22

    Programming 22 For assistance, please visi t http://www.panasonic.com/help Programmable settings Y ou can customize the unit by programming the following feature s using the handset. T o a ccess the features, there are 2 methods: – scrolling through the display menus (page 22) – using the direct command s (page 24) L Mainly the direct command m[...]

  • Page 23

    Programming For assistance, please visi t http://www.panasonic.com/help 23 *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. Initial setting Set answering (KX-TG3031/ KX-TG3032/ KX-TG3033/ KX-TG3034) Ring count *1 31 Recording time *1 32 Remote code *1 31 Voice Mail Store VM [...]

  • Page 24

    Programming 24 For assistance, please visi t http://www.panasonic.com/help Programming using t he direct commands 1 { MENU } 2 Enter the desired feature code. 3 Enter the desired setting code. i { Sav e } L This step may vary depending on the feature being programme d. 4 { OFF } Note: L In the following table, < > indicates the default settin[...]

  • Page 25

    Programming For assistance, please visi t http://www.panasonic.com/help 25 KX-TG3021 only KX-TG3031/KX-TG3032/KX-T G3033/KX-TG3034 on ly Set flash time *5 { 0 }{ 5 }{ 2 }{ 1 } : < 700ms > { 2 } : 600ms { 3 } : 400ms { 4 } : 300ms { 5 } : 250ms { 6 } : 110ms { 7 } : 100ms { 8 } : 90ms r 16 Set line mode *6 { 0 }{ 5 }{ 3 }{ 1 } : A { 2 } : <[...]

  • Page 26

    Programming 26 For assistance, please visi t http://www.panasonic.com/help *1 If “System setting” column is checked, you do not need to pr ogram the same item using another handset. *2 If you subscribe to Caller ID service and want to view the caller ’s information after lifting up the handset to answer a call, turn off this feature. *3 T urn[...]

  • Page 27

    Answering System For assistance, please visi t http://www.panasonic.com/help 27 Answering system This unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. Important: L Only 1 person can access the answering system at a time. L When callers leave messages, the unit records the day [...]

  • Page 28

    Answering Syst em 28 For assistance, please visi t http://www.panasonic.com/help Greeting message When the unit answers a call, callers are greeted by a greetin g message. Y ou can record your own gre eting message or use a prerecorded greeting message. Recording your greetin g message Y ou can record your own gree ting message (max. 2 minutes). If[...]

  • Page 29

    Answering System For assistance, please visi t http://www.panasonic.com/help 29 Listening to messages using the handset When new messages have been recorded: –“ New message ” is displayed. – The message indicator on the handset flashes slowly if the message alert feature is turned on (page 32). 1 { MENU } 2 {V} / {^} : “ Message play ” [...]

  • Page 30

    Answering Syst em 30 For assistance, please visi t http://www.panasonic.com/help Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Important: L In order to operate the an[...]

  • Page 31

    Answering System For assistance, please visi t http://www.panasonic.com/help 31 *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 For English voice guidance only L T o resume operation, enter a remote command within 15 seconds, or the voice guidance starts . *3 For S panish voice guidance only T urning on the[...]

  • Page 32

    Answering Syst em 32 For assistance, please visi t http://www.panasonic.com/help provider rather than the unit’s answering system, turn off the answering system (page 27). L T o use this unit’s answering system rather than the V oice Mail service provided by your telephone service provider , please contact your telephone service provider to dea[...]

  • Page 33

    V oice Mail Service For assistance, please visi t http://www.panasonic.com/help 33 Using V oice Mail service V oice Mail is an automatic answering service offered by your telephone service provider . After you subscribe to this service, the telephone service provider ’s V o ice Mail system will answer calls for you when you are unavailable to ans[...]

  • Page 34

    V oice Mail Service 34 For assistance, please visi t http://www.panasonic.com/help Listening to V oice Mail messages The unit lets you know that you have new V oice Mail messages in the following ways: –“ New Voice Mail ” is displayed on the handset. – The message indicator on the handset flashes slowly if message alert feature is turned on[...]

  • Page 35

    Multi-un it Operation For assistance, please visi t http://www.panasonic.com/help 35 Intercom Intercom calls can be made: – between handsets – between the handset and base unit (KX-TG3031/KX-TG3032/KX- TG3033/KX-TG3034) Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. T o answer the call, press { OFF } , t[...]

  • Page 36

    Multi-un it Operation 36 For assistance, please visi t http://www.panasonic.com/help T ransferring calls between handset s, conference calls Outside calls can be transferred between 2 handsets. 2 handsets can have a conference call with an outside part y . 1 During an outside call, press { INTERCOM } to put the call on hold. 2 {V} / {^} : Select th[...]

  • Page 37

    Useful Information For assistance, please visi t http://www.panasonic.com/help 37 W all mounting Base unit 1 Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit. 2 While pressing down the lever ( A ), press it in the direction of the arrow ( B ) until it is secure. 3 Tuck the telephone line cord inside the wall mou[...]

  • Page 38

    Useful Information 38 For assistance, please visi t http://www.panasonic.com/help T o remove the wall mounting ad aptor While pushing down the lever ( A ), remove the adaptor ( B ). Charger 1 Drive the screws (not included) into the wall. 2 Mount the charger ( A ), then slide it down ( B ) and to the right ( C ) until it is secure. Headset (optiona[...]

  • Page 39

    Useful Information For assistance, please visi t http://www.panasonic.com/help 39 Error messages If the unit detects a problem, one of the fo llowing messages is shown on the display . Display message Cau se/solution All handsets are registered. L 4 handsets have already been registered to the base unit. A previously deregistered handset number may[...]

  • Page 40

    Useful Information 40 For assistance, please visi t http://www.panasonic.com/help *1 KX-TG3031/KX-TG3032/KX-TG3033/KX-TG3034 System is busy. Please try again later. L Other units are in use and the system is busy . Try again later . L Another user is listening to messages. Try again later . *1 L The handset’s registration may have been canceled. [...]

  • Page 41

    Useful Information For assistance, please visi t http://www.panasonic.com/help 41 T roubleshooting General use *1 KX-TG3031/KX-TG3032/KX-TG3033/KX-TG3034 Problem Cause/solution The unit does not work. L Make sure the battery is installed correctly and fully charged (page 10). L Check the connections (page 9). L Unplug the base unit’s AC adaptor t[...]

  • Page 42

    Useful Information 42 For assistance, please visi t http://www.panasonic.com/help Programmable settings Battery recharge Problem Cause/solution I cannot program items. L Programming is not possible while either the base unit or another handset is being used. T ry again later . I cannot set the alarm. L In order t o set the alarm, you must first set[...]

  • Page 43

    Useful Information For assistance, please visi t http://www.panasonic.com/help 43 Making/answering calls, intercom *1 KX-TG3031/KX-TG3032/KX-TG3033/KX-TG3034 Problem Cause/solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and base unit away from other electrical appliances. L Move closer t[...]

  • Page 44

    Useful Information 44 For assistance, please visi t http://www.panasonic.com/help Caller ID Problem Cause/solution The handset does not display the caller’s name and/or phone number. L Y ou have not subscribed to Caller ID service. Contact your telephone service provider to subscribe. L If your unit is connected to any additional telephone equipm[...]

  • Page 45

    Useful Information For assistance, please visi t http://www.panasonic.com/help 45 Answering system (KX-TG3031/KX-T G3032/KX-TG3033/KX-TG30 34) Problem Cause/solution I cannot listen to messages from a remote location. L A touch tone phone is required for remote operation. L Enter the remote code correctly ( page 31). L The answering system is off. [...]

  • Page 46

    Useful Information 46 For assistance, please visi t http://www.panasonic.com/help FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACT A. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If reques[...]

  • Page 47

    Useful Information For assistance, please visi t http://www.panasonic.com/help 47 about what will disable alarm equipment, consult your telephone company or a qualified installer . This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear , noise might be heard in your Hearing Aid. [...]

  • Page 48

    Useful Information 48 For assistance, please visi t http://www.panasonic.com/help Notice ENERGY ST AR As an E NERGY S TA R ® Participant, Panasonic has determined that this product meets the E NERGY S TA R guidelines for energy efficiency . E NERGY S T AR is a U.S. registered mark. interference is experienced, move the cordless telephone further a[...]

  • Page 49

    Useful Information For assistance, please visi t http://www.panasonic.com/help 49 Specifications General Base unit Handset Charger (KX-TG3032/KX-TG3033/KX-TG3034) Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions ma y var y slightly from the actual product. Operating environm ent 5 °C[...]

  • Page 50

    Useful Information 50 For assistance, please visi t http://www.panasonic.com/help Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www .p[...]

  • Page 51

    Useful Information For assistance, please visi t http://www.panasonic.com/help 51 ✄ W arranty P ANASONIC CONSUMER ELECTRONICS COMP ANY , DIVISION OF P ANASONIC CORPORA TION OF NORTH AMERICA One Panasonic W ay , Secaucus, New Jersey 07094 P ANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, A ve. 65 de Infantería, Km. 9.5, Carolina, Puerto R[...]

  • Page 52

    Useful Information 52 For assistance, please visi t http://www.panasonic.com/help IF REP AIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED T O FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICA TING DA TE OF PURCHASE, AMOUNT P AID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REP AIR OF ANY UNIT RECEIVED WITHOU[...]

  • Page 53

    Index For assistance, please visi t http://www.panasonic.com/help 53 Index A Alarm : 26 Answering calls : 15 Answering system Erasing messages : 28 , 29 , 31 Listening to messages : 28 , 29 , 30 Turning on/of f : 27 , 29 , 30 , 31 Auto talk : 16 B Battery : 10 , 11 Booster (Clarity booster) : 17 C Call screening : 27 Call share : 17 Call W aiting :[...]

  • Page 54

    54 For assistance, please visi t http://www.panasonic.com/help Notes TG30xx.book Page 54 Thursday , February 1, 2007 5:19 PM[...]

  • Page 55

    For assistance, please visi t http://www.panasonic.com/help 55 Notes TG30xx.book Page 55 Thursday , February 1, 2007 5:19 PM[...]

  • Page 56

    If you need assistance with setup or operation 1 Visit our website: http ://www.panasonic.com/help 2 Contact us via the web at: http://www.panasonic.com/contact info 3 Call us at: 1-800-211-PANA (1-800-211-7262) TTY users (hearing or speech impa ired users) can call 1-87 7-833-8855. When you ship the produc t L Carefully pack your unit, preferably [...]