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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic KX-TG4381NZ, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Panasonic KX-TG4381NZ should contain:
- informations concerning technical data of Panasonic KX-TG4381NZ
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Table of contents for the manual
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Page 1
This unit is co mp atible with Call er ID. Y ou mu st subs cribe to the approp riate serv ice of fe red by yo ur serv ice p rovide r/teleph one c ompan y . Pleas e read these operati ng ins tructi ons be fore us ing th e unit and sa ve them for futu re refere nce. Charge th e batterie s for abou t 7 hours before initi al use. Operating Instructions[...]
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Page 2
T a ble of Contents 2 Introduction Pro duct info rmati on . . . . . . . . . . . . . . . 3 Acces sory i nformat ion . . . . . . . . . . . . . 5 Fo r your safe ty . . . . . . . . . . . . . . . . . . 6 Import ant safety instr uctions . . . . . . . . 8 Fo r best perf orman ce . . . . . . . . . . . . . 8 Preparation Cont rols . . . . . . . . . . . . . .[...]
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Page 3
Introduc tion 3 Product informat ion Thank you for pu rchasing a Panasoni c digit al cor dless phon e. L The suffix (NZ) in the following model num bers will be omitted in these inst ructions: KX-TG4381N Z/KX-T G4382NZ/KX -TG4391NZ /KX-TG 4392NZ L References in these operating instructions to the charger and multiple handset s are for KX-TG4382 /KX[...]
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Page 4
Introduc tion 4 Feature differences Model No. Answering system Int erc om | ⇔ N *1 N ⇔ N *2 KX-T G4381 – – – KX-T G4382 – – r KX-T G4391 rr – KX-T G4392 rr r *1 I ntercom ca lls can be made between t he handset and b ase un it. *2 I ntercom ca lls can be made between t he handsets.[...]
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Page 5
Introduc tion 5 Accessory info rmation Supp lied accesso ries *1 S ee page 5 for replacement bat tery information. *2 The handset cover com es attached t o the handset. Replaceme nt battery infor mation L Please contact y our nearest Panasonic dealer for sales information. L Replace batteries only with a nickel metal hy dride (Ni-MH) type of ba tte[...]
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Page 6
Introduc tion 6 For your safety T o prevent severe injury and loss of life/property , read this section carefully before using t he product to ensure proper and s afe operation of your product. W ARNING Power connect ion L Use only the p ower source m arked on the product. L Do not overload p ower ou tlets and extension cords. This can result in th[...]
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Page 7
Introduc tion 7 L Never touch uninsulated telephone wires or t erminals unless the telephone line has been disconnected at the net w ork interface. L Use caution when inst a lling or modifying telephone lines. L The AC adaptor is use d as the main disconnect device. Ensur e that the AC outlet is inst alled near the product and is easily acc essible[...]
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Page 8
Introduc tion 8 conditions for c onnection to its network. It i ndicates no endorsem ent of the product by T elecom, nor does it provide any sort of warranty . Above all, it provides n o assurance that any item will work correct ly in all res pects with another item o f T eleperm itted equipment of a different make or model, nor does it imply t hat[...]
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Page 9
Introduc tion 9 L When yo u leave the product unused for a long period of time, unplug the product from the power out let. L The product should be kept away from heat sources such a s heaters, kitc hen stoves, etc. It should not be placed in rooms wher e the tempe rature is less than 5 ° C or greater than 40 ° C. D amp basements should also be av[...]
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Page 10
Preparati on 10 Controls Base unit ■ KX-TG4381/ KX-TG4382 A Charge con t acts B { LOCA TOR } ■ KX-TG 4391/KX-TG4392 A Charge cont act s B Speaker C { ■ } (STOP) D { ERA SE } E { GREETING REC } (Recording) F { GR EETI NG C HECK } G {^} (V OL .: V o l ume u p) {V} (V OL .: V o l ume d own ) { 7 } (Repeat) { 8 } (Sk ip ) H MIC ( Micro phone) I {[...]
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Page 11
Pre p ar ati on 11 Handset A Speaker B { MEN U } C Soft ke ys D Headset socket E {C} (T ALK) F {s} (SP-P HONE: Speakerphone) G Dial keyp ad H { RECALL }{ CALL W AIT } I Charge in dicator Ring er indi cator Message i ndicator J Receiver K Display L { OFF } M Navigator key ( {^} / {V} / { < } / { > } ) ? (V olum e: {^} / {V} ) N { PA U S E }{ R[...]
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Page 12
Preparati on 12 Display Handset display items *1 KX-TG 4382/KX-T G4392 Connections Connect the AC adaptor cord ( A ) by pressing t he plug firmly ( B ). Connec t the telephone line cord until it clicks into the base unit and t elephone line socket ( C ). Base unit L Use only the s upplied Panasonic AC adaptor PQL V207A L. L Use only the s upplied t[...]
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Page 13
Pre p ar ati on 13 telephone li ne between the base unit and the telephone li ne soc ket in the event of the f ollowing: – noi se is heard during conversations. – Call er ID f eatures do not function properly . Battery i nst allatio n and replacement Im port ant: L Use the supplied rechargeable batteries (Part No. HHR-65AAAB). L When installing[...]
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Page 14
Preparati on 14 Battery charge Place the h andset on the base unit o r ch arger f or a bout 7 hours bef ore init ia l u se . L While charging, “ Charging ” is displayed and the charge indicator on the handset lights up. When the batteries are fu lly charged, “ Charge completed ” is displayed. *1 KX-TG 4382/KX-T G4392 Note: L It is norm al f[...]
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Page 15
Pre p ar ati on 15 L The battery level may not be displayed correctly after you replace the batteries. In t his case, place the handset on the base unit or charger and let it charge for at l east 7 hours. Symbols used in these operating instruc tions Setting up the unit before use Date and time 1 { MENU } i {# }{ 1 }{ 0 }{ 1 } 2 Enter t he current [...]
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Page 16
Preparati on 16 Belt clip Y ou can hang the handset on your belt or pocket using the supplied belt clip. T o att ach the belt clip T o remove the belt clip Headset (optiona l) Connecting a headset to t he handset allows for hands-free conversat ions. Note: L Only telecom munications compliance labelled headset should be plugged into the headset soc[...]
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Page 17
Maki ng/Answering Ca lls 17 Making calls 1 Lif t the h andset and dial the phone number . L T o correc t a digit, press { Clear } . 2 Press {C} or { Ca l l } . 3 When you f inish talking, press { OFF } or place the hands et on the base unit or charger . Using the speakerphone 1 Dial t he phone number , and press {s} . L S peak alternately with t he[...]
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Page 18
Making/An swering Calls 18 Adjusting the handset ringer volume Press {^} or {V} repeatedly to select the desired volume while the h andset is ringing for an incoming c all. Note: L Y ou can also program the handset ringer volume beforehand (page 24). T emporary handset ringer off While the handset i s ringing for a call, you can turn the ringer of [...]
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Page 19
Maki ng/Answering Ca lls 19 the 2nd caller ’ s information is display ed af ter you hea r the call w aiting tone on the handset. 1 Press { CALL W AIT } to answer the 2nd call. 2 T o switch between calls, press { CALL W AIT } . Note: L Please contact y our service provider/telephone company for det ails and av ailability of this service in your ar[...]
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Page 20
Phoneb ook 20 Phonebook The phonebook allows you to make c alls without havi ng to dial manually . Y ou can add 50 names and phone numbers to the phonebook. Im port ant: L KX-TG4382/KX -TG 4392: If you add entries on one handset, the entries can be sh ared on another h andset. Only 1 person can access the phonebook at a time. Adding entries 1 { Pho[...]
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Page 21
Phoneb ook 21 Searching by first ch aracter (al phabetic ally) 1 { Phon ebook } i { Search } 2 Press the dial key ( { 0 } – { 9 } , {*} , or {#} ) which contains the character you are searching for (page 20). L Press the same dial key repeatedly to display the first entry corresponding to each character located on that di al key . L If there is n[...]
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Page 22
Programm ing 22 Programmable settings Y ou can customise t he unit by programm ing the following f eatures using t he handset. T o acces s the features, there are 2 methods: – scrolling through the display me nus (page 22) – using the direct com mands ( page 24) L Mainly the direct command method is used in these o perating instructions. Progra[...]
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Page 23
Programm ing 23 *1 If you program these settings using one of t he handsets, you do not need to program the sa me item using another handset. ( KX-TG4382/KX -TG4392) *2 This feature allows the unit to automatically adjust t he date and time setting when caller information is received. T o use this feature, set the dat e and time first. Initial sett[...]
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Page 24
Programm ing 24 Programming using the direct commands 1 { MENU } i {# } 2 Enter the desired feature code. 3 Enter the desired setting code. i { Save } L This step may vary depending on the f eature being programm ed. L T o exit the operation, press { OFF } . Note: L In the f ollowing t able, < > indicates the default settings. Feature F eatur[...]
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Page 25
Programm ing 25 For th e answering syste m (K X-TG4391/ KX-TG4392) *1 If “System setting” column is checked, you do not need to program the sam e item using another handset. (KX-TG 4382/KX-TG4392) *2 If you subs cribe to Caller ID service and want to v iew the c aller ’s information af ter lifting up t he handset t o answ er a call, turn off [...]
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Page 26
Programm ing 26 S pec ial instru ctions for programmabl e settings Night mode Night mode allows you to select a span of time during which the hands et will not ring for out side calls. This feature is useful for instance s when yo u do not want to be disturbed, for example, while sleeping. Night mode can be s et for each handset. Im port ant: L Set[...]
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Page 27
Programm ing 27 Note: L T o s top the alarm , press any dial k ey or place the handset on the base unit or charger . L When the handset is in us e, the alarm will not sound until the handset is in standby mode. L If you selec t “ Once ” , the s etting changes to “ Off ” after the alarm sounds. L When the r inger volume f or outside calls is[...]
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Page 28
Caller ID Service 28 Using Caller ID service Im port ant: L This unit is Caller ID compatibl e. T o use Caller ID features, you must subscribe to Caller ID service. Contact your service provider/telephone company for det ails. For all local and national incoming calls, your display will show t he area code (e.g. 09 f or Auck land) or the ce llular [...]
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Page 29
Caller ID Serv ice 29 L The ringer may be changed af ter the 2nd ring. 1 Find the desired item (page 20). i { Opti on } 2 {V} / {^} : “ Ringer ID ” i { Select } 3 {V} / {^} : Select t he desired se tting. 4 { Save } i { OFF } Note: L When yo u assign the r inger ID to an entry in t he phonebook using one handset, it i s applied for another hand[...]
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Page 30
Caller ID Service 30 Editing a call er ’ s phone number before calling back Y ou can edit a phone number in t he caller list. 1 { Vi e w C I D } 2 {V} / {^} : Select t he desired entry . i { Select } i { Edit } 3 Add or erase digits to the beginning of the num ber a s necessa ry . L T o add a digit, press the desired dial key . L T o e rase a dig[...]
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Page 31
Answer ing Sys tem 31 Answering sys tem The answering system can answer and record calls for yo u when you are unavailable to answer the phone. Y ou can also set the unit to play a greeting message but not to record caller mess ages. S elect “ Greeting only ” as the recording time se tting (page 36). Im port ant: L Only 1 person can access the [...]
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Page 32
Answering Syste m 32 Recording your greeting message Y ou can record your own greeti ng message (2 minutes max. ). 1 { GREETING REC } 2 Within 1 0 seconds, pr ess { GREETING REC } again. 3 After the base unit beeps, speak clearly about 20 cm away f rom the MIC. 4 Press { ■ } (ST OP) t o stop recording. Using a pre-rec orded greeting message If yo[...]
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Page 33
Answer ing Sys tem 33 Listening to messa ges using the hands et When new messages have been recorded: – “ New message ” is displayed. – T he message indicato r on the handset flashes slowly if th e message alert feature is turned on (page 36). 1 { MENU } 2 {V} / {^} : “ Message play ” i { Select } L If new m essages hav e been recorded,[...]
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Page 34
Answering Syste m 34 Remote operatio n Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to me ssages or change answering sy stem settings. The unit’ s voice guidance prompts you to press certain dial key s to perform dif ferent operations. Remote acce ss c ode A 3-digit remote access code must be[...]
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Page 35
Answer ing Sys tem 35 *2 T o resume operation, enter a remote comm and within 15 seconds, or the voice g uidance start s. T urning on the answering system re motely If the answering sys tem is of f, you can turn it on remotely . 1 Dial your phone number . 2 Let the phone ring 1 5 times. L The greeting m essage is played back. L Y ou can either hang[...]
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Page 36
Answering Syste m 36 your service provider/telephone company . Note: L This service can capture messag es while the user is on a dial-up Internet connection. Caller ’ s reco rding t ime Y ou c an change the maxim um mess age recording time allotted t o each caller . Y ou can also select “ Greeting only ” which sets the unit to greet callers b[...]
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Page 37
V oice M ail Serv ice 37 V oice mail service For T eleco m Call Minder or T elstraClear Messag e Mailbox service subscribers T o receive Call M inder or Message Mailbox messages, please note the following: “Call Minder” and “Mess age M ailbox” are automatic answering services of fered b y your s ervice provider/ telephone company . After yo[...]
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Page 38
V oice Mai l Service 38 2 Follow the pre-recorded instructions. 3 When finished, press { OF F } . Note: L If { VM } is not displayed, the voice ma il access number has not been stored. S tore the num ber (page 37). L If the handset still indicates there a re new mess ages even a fter you have listened to all new mes sages, turn it of f by pressing [...]
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Page 39
Int e rc om/ L oca t or 39 Intercom Intercom calls can be made between the following units: – bet ween handsets (KX-TG4382) – bet ween t he handset and ba se unit (KX-T G4391) – bet ween handsets, or between t he handset and base unit (KX-TG4392) Note: L If you rec eive an outside call while t alking on the intercom, you hear 2 tones. T o a n[...]
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Page 40
Int e rc om/ L oca t or 40 1 During an out side call, press { INTERCOM } t o put the call on hold. 2 Press the right soft key . 3 W ait f or the paged part y t o answer . L If the paged party does not answer , press {C} to retur n to the outside c all. 4 T o complete the transfe r: Press { OFF } . L The outside call is being routed to the destinati[...]
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Page 41
Us efu l In f or mat io n 41 W all m ounting Base unit 1 Lead the telephone line cord through the hole in t he wall mounting adapt or in the direction of the arrow . 2 T uck the telephone line cord inside the wall mounting adaptor ( A ). Connect the AC adaptor cord and telephone line cord ( B ). 3 Insert the hooks on the wall mounting adapt or into[...]
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Page 42
Useful Inform ation 42 5 Connect the telephone li ne cord. Drive the screws (not included) into the wall. Mount the unit, and t hen slide it down. Connect the A C adaptor to po wer outlet (page 12). T o remove the wall m ounti ng adaptor While pushing down the release l evers ( A ), remov e the adapt or ( B ). Charger 1 Drive the screws (not includ[...]
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Page 43
Us efu l In f or mat io n 43 Error message s If the unit detects a problem, one of the following message s is shown on the display . *1 KX-TG 4382/KX-T G4392 *2 KX-TG 4391/KX-T G4392 Display message Cause/solution Busy or System is busy. Please try again later. L The ca lled handset *1 or ba se un it *2 is in us e. L Another handset is in use and t[...]
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Page 44
Useful Inform ation 44 T rouble shooting If you s till have difficulties af ter following the instru ctions in this section, disconnec t the base unit’ s AC adaptor , then reconnect the base unit ’s AC adaptor . Remove the batteries from the handset, and t hen insert the batteries into the handset again. Gen eral use *1 KX-TG 4391/KX-T G4392 Pr[...]
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Page 45
Us efu l In f or mat io n 45 Battery recharge Mak ing/answ e ring calls, interco m *1 KX-TG 4391/KX-T G4392 Pr oblem Cause/ sol ution The han dset beeps and/or 7 flashes. L Battery c harge is low . Fully charge the batteries (page 14). I fully charged the bat teries, but 7 still flashes o r 8 is displayed. L Clean the charge contacts and charge aga[...]
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Page 46
Useful Inform ation 46 Call e r I D Pr oblem Cause/ sol ution Caller information is not displayed. L Y ou need to s ubscribe t o Caller ID service. Cont act your service provider/telephone company for detai ls. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line s ocket, plug t he uni[...]
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Page 47
Us efu l In f or mat io n 47 Answering system (KX-T G4391/KX-TG4392) Pr oblem Cause/ sol ution The unit does not record new messages . L The answering syst em is t urned of f. T urn it on (page 31). L The message mem ory is full. Erase unnecessary messages (page 32). L The recording time is set to “ Greeting only ” . Change the setting (p age 3[...]
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Page 48
Useful Inform ation 48 Regi stra tion Pr oblem Cause/ sol ution The han dset registrat ion may have been cancelled or the commun ication between the base unit and the handset is unstable. L Re-register the handset. 1 Handset: { MEN U } i {#}{ 1 }{ 3 }{ 0 } 2 Base unit: KX-TG4381/ KX-TG4382 Press an d hold { LO C A TO R } for 4 seconds. (No registra[...]
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Page 49
Us efu l In f or mat io n 49 Dial lock Im port ant: L An yone can turn off the dial lock usi ng the follow ing method . B e sure to keep these operating instructions in a safe place in ord er to prevent una uthor ised pers ons from using your phone with out per missio n. Liqu id damage Caut ion: L T o avoid permanent damage, do not use a microwave [...]
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Page 50
Useful Inform ation 50 S pec ifications Gen eral Base unit Handset Charger (KX-TG4382/KX- TG4392) Note: L Design and sp ecifications are subject t o change wit hout notice. L The ill ustrations in these instructions may vary slightly from the actual product. Operating environment 5 ° C – 40 ° C Freq uency 5.76 GHz – 5.84 GHz Dimens ions Appro[...]
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Page 51
Index 51 Index A Alarm: 26 An swer ing ca ll s: 17 Answering s ystem Call screening: 31 Erasing m essages: 32 , 33 , 34 Greeting only: 36 Listening to messages: 32 , 33 , 34 Number of rings : 35 Rec ord in g ti me : 36 Remote access code: 34 Remote operation: 34 Ring count: 35 T oll saver: 35 T urning on/off: 31 , 33 , 35 Ar ea c ode : 29 Auto t al[...]
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Page 52
PNQX 1239Z A CM0708PF0 For your future reference W e recomm end keeping a record of the following information to assist wit h any repair under warranty . Sales De p art ment: Panasonic New Zealand L t d . 350 T e Irirangi Drive, East T amaki, Pr ivate Bag 1491 1 Panm ure, Auckland, New Zealand Pana sonic C ommun icatio ns Co., Lt d. 1-62, 4-chome, [...]