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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic KX-TG5838AL, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Panasonic KX-TG5838AL should contain:
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Table of contents for the manual
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Page 1
This unit is comp atible with Caller ID. T o use this feature, you must subscribe to the appropriate service of fered by your service provider . Please read these Operating Instruct ions before using the unit and save for future reference. Charge the battery for 6 hours before initial use. 5.8 GHz Digital Cordless Answering System Model No. KX-TG58[...]
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Page 2
T able of Contents 2 Introduction Your phone . . . . . . . . . . . . . . . . . . . . 4 Accessory informat ion . . . . . . . . . . . . . . 5 Important safety inst ructions . . . . . . . . . 6 For best performance . . . . . . . . . . . . . . . 8 Preparation Connections . . . . . . . . . . . . . . . . . . . . . 10 Battery installation . . . . . . . . [...]
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Page 3
T able of Contents 3 Listening to messages . . . . . . . . . . . . . 44 Listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . 44 Listening to messages using the handset . . . . . . . . . . . . . . . . . . . . . . 45 Memory capacity . . . . . . . . . . . . . . . . . 46 Remote operation . . . . . . . . . . . . . [...]
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Page 4
Introduction 4 Thank you fo r purchasing a Panas onic cordless telephone . We recommend keeping a record of the following information for future re ference. Att ach your purchase receipt here. Y our phone L References in these operati ng instructions to the charger and to the other handset are for KX-TG5839AL users only . Serial No. Date of purchas[...]
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Page 5
Introduction 5 Accessory information Included acces sories Additional/replaceme nt accessories No. Accessory items Quantity KX-TG5838AL KX-TG5839AL 1 AC adaptor for base unit 1 1 2 Telephone line co rd 1 1 3 Telephone plug 1 1 4 Wall mounting adaptor 1 1 5 Battery 1 2 6 Handset cover 1 2 7 Belt clip 1 2 8 Charger – 1 AC adaptor for charger – 1 [...]
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Page 6
Introduction 6 Import ant safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury . 1. Read and understand all instructions. 2. Follow all warnings and instru ctions marked on this unit. 3. Unplug this unit from power outlets before cleaning. D o not[...]
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Page 7
Introduction 7 L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible. Battery T o reduce the risk of fire or inju ry to persons, read and follow these instructions. L Use only the battery(ies) specified. L Do not dispose of the ba[...]
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Page 8
Introduction 8 thunderstorm is coming, we recommend that you: – Unplug the telephone line cord from the phone jack. – Unplug th e power supply cord fro m the AC power outlet. L No “000” or other calls can be made from this device during a mains power failure. L The earcap on the handset is magnetised and may retain metallic object s. L This[...]
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Page 9
Introduction 9 following places: Near obstacles such as hills, tunnels, unde rgrounds, near me tal objects such as wire fences, etc. L Operating near 5.8 GHz electrical appliances may cause interferen ce. Move away from the electrical appliances. Routine care L Wipe the outer surface of the unit with a soft cloth. Do not use benzine , thinner or an[...]
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Page 10
Preparation 10 Connections Base unit Charger (KX-TG5839AL only) Note: L Base unit: Use only th e included Panasonic AC adaptor PQL V1AL. L Charger: Use only the include d Pa nasonic AC adaptor KX-TCA1AL . L The AC adaptor must rema in connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connecte[...]
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Page 11
Preparation 11 If you subscribe to an ADSL service L Please attach a noise filter (contact your ADSL provider) to the telephone lin e between the base unit and the telepho ne line jack in the event of the fo llowing: – Noise is heard during conversations. – Caller ID features (page 26) do not function properly . Battery inst allation 1 Release [...]
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Page 12
Preparation 12 Battery charge Place the handset on the base unit or charger for 6 hours before initia l use. L The unit will beep once, the CHARGE indicator will lig ht, and “ Charging ” will be displayed. L “ Charge completed ” is displayed when the battery h as been fully charged. The CHARGE indi cator will remain lit. Base unit Charger ([...]
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Page 13
Preparation 13 Battery performance After your Panasonic battery is fully charged, you can expect approxi mately the following performan ce: *1 Handset is off the base unit or charger but not in use. Note: L Battery power is consumed whenever the handset is off the base unit or charger , even when the handset is not in use. The longer you leave the [...]
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Page 14
Preparation 14 Controls and displays Controls Base unit A { LOCA TOR/INTERCOM 1 } B { LOCA TOR/INTERCOM 2 } C { LOCA TOR/INTERCOM } D Antenna E Charge contact s F CHARGE indicator G VOL. (V olume) { < } { > } H { ERASE } I { GREETING REC } (Recording) J { GREETING CHECK } K { ANSWER ON } ANSWER ON indicator L Speaker M { < } (Repeat) N { &[...]
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Page 15
Preparation 15 Handset A Speaker B Soft key C Headset jack D {C} (T ALK) E Navigator key F {s} (SP-PHONE) G { P AUSE }{ REDIAL } H Ringer indicator Message indicator I Receiver J Display K { MENU } L { OFF } M { MUTE } { CLEAR } N { HOLD } { INTE RCOM } O Microphone P Charge contact s Charger (KX-TG5839AL o nly) A Charge contact s B CHARGE indicato[...]
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Page 16
Preparation 16 Display Base unit display items *1 KX-TG5839AL only Handset displa y items Soft keys The handset features 2 soft keys. By pressing a soft key , you can select the function displayed directly above it. L The functions displayed will vary depending on how you are us ing the unit. L When a function does no t appear above a soft key , th[...]
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Page 17
Preparation 17 Setting the date and time Set the date and time so that the unit will announce the day a nd time each message was recorded by the answering system (page 42) when you play back messages. 1 Press { MENU } . 2 Scroll to “ Date and time ” by pressing {V} or {^} , then press { > } or { Select } . 3 Enter the current day, month, and[...]
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Page 18
Making/Answering Calls 18 Making calls 1 Lift the handset and press {C} . L “ Talk ” will be displayed. 2 Dial the phone n umber. 3 When finished talking, press { OFF } or place the handset on the base unit or charger. Note: L “ Line in use ” is displayed when someone is talking on the other handset (KX-TG5839AL only) or an other phone. T o[...]
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Page 19
Making/Answering Calls 19 T o make a ca ll using the redial list The last 5 phone numbers dialled are stored in the redial li st. 1 Press { REDIAL } . L The last number d ialled will be displayed. 2 Press {V} or {^} repeatedly to display the desired number. L T o delete the disp layed number , press { CLEAR } . L T o exit the list, press { OFF } . [...]
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Page 20
Making/Answering Calls 20 Useful features during a call HOLD button This feature allows you to put an outside call on hold. KX-TG5838AL: Press { HOLD } during an outside call. L “ Hold ” will be displayed. L T o return to the call, press {C} or {s} . KX-TG5839AL: 1 Press { HOLD } during an outside call. L T o transfer the call to the other hand[...]
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Page 21
Making/Answering Calls 21 Clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary . This feature will turn off when you hang up or put a call on hold. It will not turn off automatically during a cal[...]
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Page 22
Phonebook 22 Using the phonebook The handset phonebook all ows you to make calls without havin g to dial manually . Y ou can add 50 names and phone numbers to the handset phone book and search for phonebook en tries by name. Adding items to the phonebook 1 Press { Phonebook } . 2 Press { Add } . L The display show s the number of items in the phone[...]
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Page 23
Phonebook 23 T o edit/corr ect a mist ake Press { < } or { > } to move the cursor to the character or number you wish to erase, then press { CLEAR } . Enter the appropriate characte r or number . Note: L Press and hold { CLEAR } to erase a ll characters or numbers. Calling someone in the phonebook Phonebook items can be searched for alphabeti[...]
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Page 24
Phonebook 24 Chain dial feature This feat ure allows you to dial phone numbers from the phonebook while you are on a call. Example: Using a long distance calling card 1 Dial from the phonebook: 18000123456 (Calling card access number). 2 When prompted, dial from the phonebook: 1234 (Calling card PIN). 3 When prompted, dial from the phonebook: 15550[...]
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Page 25
Phonebook 25 Copying all items 1 Press { MENU } . 2 Scroll to “ Copy phonebook ” by pressing {V} or {^} , then press { > } . 3 Scroll to “ Copy all items ” by pressing {V} or {^} , then press { > } . L When all items h ave been copied, “ Complete ” will be displayed. L The destination handse t display will show “ Phonebook Recei[...]
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Page 26
Caller ID Service 26 Using Caller ID service This unit is Caller ID compatible. T o use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller I D features When an outside call is being receive d, the calling party’ s phone numb er will be displayed. Phone numbers for the last 50 different callers will be l[...]
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Page 27
Caller ID Service 27 ringer tone you set on page 35 when a ca ll is received from that caller . The default setting is “ No Ringer ID ”. 1 Press { Phonebook } , then press { Search } . 2 Press {V} or {^} repeatedly to display the desired item. 3 Press { Option } . 4 Press { 1 } to select “ Ringer ID ”. 5 Press {V} or {^} repeatedly to selec[...]
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Page 28
Caller ID Service 28 L If the caller ’s name and phone number are stored in the phoneboo k, the caller ’s name and phone n umber are displayed alternately . L If an arrow ( → ) is displayed after the number , the whole phone number will not be shown. Press {*} t o see the remaining numbers or to retu rn to the previous displa y . Each time yo[...]
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Page 29
Caller ID Service 29 L T o con tinue storing other items, repeat from step 2. 6 Press { OFF } . Note: L If the caller informa tion does not include a phone number , you cannot sto re it in the phonebook. Erasing caller information Erasing a selected item 1 Press {V} or {^} to enter the caller list. 2 Press {V} or {^} repeatedly to display the desir[...]
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Page 30
Intercom Feature s 30 Intercom Intercom calls can be made betwe en a handset and the base un it (and between 2 handsets, KX-TG5839AL only). Note: L If you have difficulty hearing the other party while using the speaker , decrease the speaker volume . L If you receive a phone call while talking on the intercom, you will hear 2 tones (page 35). T o a[...]
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Page 31
Intercom Feature s 31 For KX-TG5839AL users Call the desired unit by selecting th e extension number , shown in the upper right of each handset’s display . The base unit’s extension number is 0. L T o confi rm the handset’s extension number ( [1] or [2] ), place the ha ndset on the base unit or charger . L The base unit will display the pagin[...]
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Page 32
Intercom Feature s 32 T ransferring a call (KX- TG5839AL only) Outside calls can be transferred from one handset to the other . 1 During an outsi de call, press { INTERCOM } . L The call will be put on hold. 2 To page the other handset, press { handset [1] } or { handset[2] } . 3 Wait for the paged p arty to answer. L The paged handset user can an [...]
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Page 33
Programmable Settings 33 Guide to handset programming For your reference, a chart of all progra mmable functions is printed be low . Details for each item can be found on the corresponding pages. T o programme, press { MENU } , press {V} or {^} to scroll through the menu, and press { > } or { Select } when the desired menu item or setting is dis[...]
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Page 34
Programmable Settings 34 L T o go back to the previou s menu, press { < } or { Back } , or press { > } or { Select } while “ (Go back) ” is displayed. Ringer settings Handset ringer volume 4 levels (high/medium/low/off) are available. The default setting is HIGH. 1 Press { MENU } . 2 Scroll to “ Ringer setting ” by pressing {V} or {^}[...]
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Page 35
Programmable Settings 35 Handset ringer tone Y ou can change the ringer tone heard when an outside call is received. There are 3 tones and 4 melodies. The default setting is “ Tone 1 ”. 1 Press { MENU } . 2 Scroll to “ Ringer setting ” by pressing {V} or {^} , then press { > } . 3 Scroll to “ Ringer tone ” by pressing {V} or {^} , th[...]
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Page 36
Programmable Settings 36 Call options Auto t alk When this fe ature is turned on , you can answer a call by l ifting the handset off the base unit or charger without pressing {C} . The default setting is OFF . 1 Press { MENU } . 2 Scroll to “ Initial setting ” by pressing {V} or {^} , then press { > } . 3 Scroll to “ Auto talk ” by press[...]
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Page 37
Programmable Settings 37 T elephone settings Recall time The recall time depends o n your telephone exchange or host PBX. Y ou can select: “ 90ms ” (milliseconds), “ 100ms ” (default), “ 110ms ”, “ 250ms ”, “ 300ms ”, “ 400ms ”, “ 600ms ”, or “ 70 0ms ”. 1 Press { MENU } . 2 Scroll to “ Initial setting ” by press[...]
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Page 38
Programmable Settings 38 Other options Dial lock This feature prohibits making outside calls. The default setting is OFF . Important: L When dial lock is turned on, only phone numbers stored in the phonebook as emer gency numbers (numbers stored with a # at the beginning o f the name) ca n be dialled using the phoneboo k (p age 22). We recommend st[...]
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Page 39
Programmable Settings 39 L Have the handset and base unit near each other when re-regi stering the handset. L KX-TG5839AL only: Confirm the extension nu mber of the handset which has lost the communication by pl acing the handset on the base unit or charger . If you re-register the handset usi ng the other handset’s extension n umber [1] or [2] ,[...]
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Page 40
Programmable Settings 40 Programming via direct commands Y ou can also programme most features using “direct command s”—special codes that take you directly to the feature you wish to programme and allow you to select the desired setting. There is no n eed to scroll th rough the unit’s menus. Details of each feature can be found on the corr[...]
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Page 41
Programmable Settings 41 *1 KX-TG5839AL only Note: L If you make a mistake or enter the wrong code, press { OFF } then start again b y pressing { MENU } . Recording tim e { 0 } { 6 } { 2 }{ 1 } : 1 minute { 2 } : 2 minutes { 3 } : 3 minutes { 0 } : Greeting only page 50 Remote code { 0 } { 6 } { 3 } Go to step 5 on page 48. page 48 Time adjustment [...]
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Page 42
Answering System Features 42 Answering system The unit contains an answering system which can answer and record calls for you when you are unava ilable to answer the phone. For details about memory capacity , see page 46. Important: L Only 1 person can access the answerin g system (listen to messages, record a greeting message , etc.) at a time. L [...]
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Page 43
Answering System Features 43 T o play ba ck the greeting message Press { GREETING CHECK } . Erasing your greeting message Press { GREETING CHECK } , and then press { ERASE } while your greeting message is playing. L If you do not re-record your greeting message, the unit will use a pre- recorded greeting message. Pre-recorded greeting message If yo[...]
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Page 44
Answering System Features 44 Listening to messages When new messages have been recorded: – The MESSAGE indicator on the base unit will flash. – The message indi cator on the h andset will flash slowly if the message alert feature is turn ed on (page 50). The base unit display will show the number of messages (old and new) recorded by the answer[...]
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Page 45
Answering System Features 45 Note: L Caller informa tion for the erase d messages will remain in the caller list. Listening to messages using the handset When new messages have been recorded, “ New message ” is displayed . 1 Press { MENU } . 2 Press { Select } at “ Message play ”. L The unit will announce the numb er of new messages, and wi[...]
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Page 46
Answering System Features 46 Calling back (Caller ID subscribe rs only) If Caller ID information was received for the call, you can call the caller back while listening to a messag e. Press { Call } during playback. Note: L T o e dit the number before calling back, press { Edit } and edit the number (page 28). Press { Call } , {C} , or {s} . Memory[...]
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Page 47
Answering System Features 47 Remote operation Using a touch tone phon e, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance will prompt you to press certain dial keys to perform different operations. Important: L In order to operate the answering system remotely , you must first set a [...]
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Page 48
Answering System Features 48 *1 If pushed within the first 5 secon ds of a message, the previous message will be played . *2 T o re sume operation, enter a remote command within 15 seconds, or the voice guidance will start. T urning on the answering system remotely If the answering system is off, you can turn it on remote ly . 1 Dial your phone n u[...]
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Page 49
Answering System Features 49 Ring count Y ou can change the number of times the phone rings before the uni t answers calls. Y ou can select “ 2 ”, “ 3 ”, “ 4 ” (default), “ 5 ”, “ 6 ”, “ 7 ”, or “ Toll saver ”. “ Toll saver ”: The unit answers on the 2nd ring when new messages have been recorded, and on the 4th ring [...]
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Page 50
Answering System Features 50 Caller ’ s recording time Y ou can change the maximum message recording time allotted to each caller . “ 1min ”, “ 2min ”, or “ 3min ” (default): Caller messages are limited to 1 minute to 3 minutes. “ Greeting only ”: The unit plays the greeting message but doe s not record caller messages. 1 Press { [...]
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Page 51
Useful Information 51 Belt clip Y ou can hang the handset on your belt or pocket using the included belt clip. T o atta ch the belt clip T o remove the belt clip While pressing the top of the clip ( 1 ), pull the right edge in the direction of the arrow ( 2 ). Headset (optional) Connecting an optional head set to the handset allows hands-free phone[...]
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Page 52
Useful Information 52 W all mounting Base unit The base unit can be mounted on a wall. 1 Connect the AC adaptor. 2 Tuck the telephone line cord in side the wall mounting adaptor ( 1 ). Connect the telephone line cord ( 2 ). 3 Insert the hooks on the wall m ountin g adaptor into the holes ( A ) an d ( B ) on the base unit. To power outlet Fasten the[...]
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Page 53
Useful Information 53 4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 5 Drive the screws (not included) into the w all using the wall mount template (see below). Connect the telephone line cord. Mount the uni t, then slide it down. L Raise the antennas. 83 mm Screws (not included) T[...]
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Page 54
Useful Information 54 T o remove the wall mo unting adaptor While pushing down the re lease levers ( 1 ), remove the adaptor ( 2 ). 2 TG5838_5839AL.book Pag e 54 Tuesday, March 15, 2005 9:30 PM[...]
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Page 55
Useful Information 55 Charger (KX-TG5839AL only) The charger can be wall mounted, as shown below . 1 Connect the AC adaptor. 2 Drive the screws (not included) into the wall using the wall mount template (see below). 3 Mount the charger ( 1 ). 4 Slide it down ( 2 ) and to the right ( 3 ) until it is secure. 25.4 mm Screws T o power outlet 1 2 3 W al[...]
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Page 56
Useful Information 56 Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. *1 KX-TG5839AL only Display message Cause & solution Busy L The called handset is in use. *1 L The handset you tried to copy phonebook items to is in use. *1 L The handset you are calling is too far from the base u[...]
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Page 57
Useful Information 57 T roubleshooting General use Programmable settings Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly (page 11 ) . L Check the connections (page 10). L Fully charge the battery (page 12). L Clean the charge contacts and charge again (page 12). L Unplug the base unit’s AC [...]
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Page 58
Useful Information 58 Making/answering calls, Intercom Problem Cause & solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and the ba se unit away from other electrical appliances. L Move closer to the base unit. L Raise the base unit antenna s. L T urn on th e clarity booster feature (p[...]
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Page 59
Useful Information 59 Phonebook Caller ID Problem Cause & solution I cannot store an item in the phonebook. L Y ou cannot store an item in th e phonebook while the handset is in talk, speakerphone or intercom mode, or while listening to messages. L Do not p ause for over 1 minute wh ile storing. L Dial lock is turned on. T o turn it off, see pa[...]
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Page 60
Useful Information 60 Answering system Battery charge Problem Cause & solution I cannot listen to messages from a remote location. L A touch tone phone is required for remote operation. L Press the remote code corre ctly and press each key firmly (page 47). L The answering system is of f. T urn it on (page 48). The other pa rty complains that t[...]
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Page 61
Useful Information 61 Power failure I charged the battery fully, but “ Recharge battery ” is still displayed and/or 7 continues to flash, or “ Charge for 6h ” and 8 are displaye d. L Clean the charge contacts and charge again (page 12). L The battery may need to be replaced (page 13). If you install a new battery , fully cha rge it (page 12[...]
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Page 62
Useful Information 62 Instructions to customer Installation Attached to this apparatus is an approval label. This label is evidence that it is a “Permitted Attachment” which has been auth orised to be connected to your telephone service. Conditions relating to connectio n and oper ation of this Permit ted Attachment are contained in T elecommun[...]
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Page 63
Useful Information 63 If you are satisfied with the operation of your tel ephone service after plugging in your Permitted Attachment, your installation is completed. Y ou will be unable to connect this Permitted Attachment if your tele phone service con sists only of a wall phone or an old style tel ephone which is not connected by means of a moder[...]
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Page 64
Useful Information 64 T echnical information Base unit Operating environ ment: 5 °C – 40 °C Frequency: 5.76 GHz – 5.84 GHz Dimensions: Approx. height 75 mm x width 185 mm x depth 1 19 mm Mass (Weight): Approx. 395 g Power consumpt ion: S tandby: Approx. 2.4 W Maximum: Approx. 5.5 W Power supply: AC adaptor (230–240 V AC, 50/60 Hz) Handset O[...]
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Page 65
Index 65 Index A Accessories: 5 Answering calls: 19 Answering system: 42 Area code: 37 Auto talk: 19 , 36 B Backlit display: 16 Backlit handset keypad: 16 Base unit location: 8 Battery Charge: 12 Installation: 11 Performance: 13 Replacement: 13 S trength: 12 Belt clip: 51 C Caller ID service: 26 Caller list Calling back: 27 Editing: 28 Erasing: 29 [...]
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Page 66
Index 66 Ring count: 49 Ringer T one: 35 Vo l u m e : 34 Ringer ID: 26 Ringer off: 19 , 34 S Safety instructions: 6 Soft keys: 16 SP-phone: 18 T T echnical information: 64 T ime adjustment: 39 T oll saver: 49 T ransferring a call: 32 T roubleshooting Answering system: 60 Battery charge: 60 Caller ID: 59 General use: 57 Making/answering calls, Inter[...]
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Page 67
TG5838_5839AL.book Pag e 67 Tuesday, March 15, 2005 9:30 PM[...]
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Copyright: This material is copyrigh ted by Panasonic Commu nications Co., Ltd., and may be reproduced for internal u se only . Al l other reproduction, in w hole or in part, is prohib ited without the written cons ent of Panasonic C ommunications Co., Ltd. © 2005 Panasonic Communicati ons Co., Ltd. All Rights Reserved. Sales Department: Panasonic[...]