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Panasonic KX-TS620W manual

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Table of contents for the manual

  • Page 1

    For assistance, please v isit http ://www .panasonic.com/phonehelp Operating Instructions Telephone Answerin g System Model No. KX-TS620 This unit is compatible with Caller ID . T o us e this f eature , y ou must sub scribe to the appropriate service offered b y y our service provider . Please read these Operating Instr uctions before using the uni[...]

  • Page 2

    2 For assistance, please v isit http ://www .panasonic.com/phonehelp Intr oduction Accessor y Informa tion ......... ............ .. 3 Preparation Impor tant Safety Instru ctions ............ 4 Location o f Controls ............... ........... 6 Display....... ............. ................ ........... 8 Settings Connecting the Handset /AC Adaptor/[...]

  • Page 3

    3 For assistance, please v isit http ://www .panasonic.com/phonehelp Please read IMPORT ANT SAFETY INSTRUCTIONS on page 4 before use. Read and understa nd all instructions. Thank y ou for pur chasing y our ne w Panasonic telephone answering system. W e recomme nd keeping a recor d of the f ollowing i nfor mation f or future reference Seria l No . D[...]

  • Page 4

    4 For assistance, please v isit http ://www .panasonic.com/phonehelp Impor tant Safety Instructions When using this unit, basic safety precautions should always be f ollowed to reduce the risk of fire, electric shock, or personal injur y . 1. Read and understand all in structions. 2. F ollow all warnings and instr uctions marked on this unit. 3. Un[...]

  • Page 5

    5 Preparation For assistance, please v isit http ://www .panasonic.com/phonehelp CA UTION: Installati on • Nev er in stall teleph one wir ing dur ing a lightning stor m. • Nev er in stall teleph one jacks in wet locations unless the jack is specifically designed for w et locations. • Nev er touch the uninsulated te lephone wires or ter minals[...]

  • Page 6

    6 For assistance, please v isit http ://www .panasonic.com/phonehelp Location of Contr ols How to use the Navigator key and { OK } but to n This ke y has five act ive are as that are indicated by ar rows and { OK } . • Pressing the { 3 } and { 4 } arrows allows you to enter the Caller List and scroll through the functi on menu, the Caller List an[...]

  • Page 7

    7 Preparation For assistance, please v isit http ://www .panasonic.com/phonehelp { FUNCTION/EDIT } (p . 11, 18, 27) { EXIT } (p . 11, 18, 25, 33) { ANSWER ON } (p. 43) { GREETING CHECK } (p . 17) { ERASE } (p . 17, 30, 37, 46) { MESSA GE/2W A Y REC } and Indicator (p . 44, 45) { ST OP } (p. 16, 45) { GREETING REC } (p . 16) TS620bk01.book Page 7 We[...]

  • Page 8

    8 Preparation For assistance, please v isit http ://www .panasonic.com/phonehelp Displa y (This displa y shows all the possible configurat ions.) When the handset is on the cradle , the A C adaptor is connected and the SP-PHONE/HEADSET indicator light is off , the displa y shows the curr ent time and date , the number of ne w calls and the number o[...]

  • Page 9

    9 For assistance, please v isit http ://www .panasonic.com/phonehelp Connecting the Handset /A C Adaptor/ T elephone Line Cor d After line connection, lif t the handset to chec k for a dial to ne. • USE ONL Y WITH P anaso nic A C AD APTOR PQL V205 or PQL V207. • Use only a P a nasonic Handset for the KX-TS620W or KX-TS620B. • The AC adaptor m[...]

  • Page 10

    10 Settings For assistance, please v isit http ://www .panasonic.com/phonehelp If y ou subscribe to a DSL service: • Please attach a noise filter (contact your DS L provider) to the telephone line between the unit and the telephone line jack in the e vent of the f ollowing: = Noise is heard dur ing conversations . = Caller ID feature (p . 24) doe[...]

  • Page 11

    11 Settings For assistance, please v isit http ://www .panasonic.com/phonehelp Pr ogramming Summary Y ou can pr ogram th e f ollowing fu nctions. Th e displa y shows the progr amming instru ctions. See the corr esponding pages for function details. Make sure that the handset is on the cradle, the A C adaptor is connect ed and the SP-PHONE/HEADSET i[...]

  • Page 12

    12 Settings For assistance, please v isit http ://www .panasonic.com/phonehelp Time and Date Y ou can select AM/PM or 24-hour cloc k by pr ogrammin g. Make sure th at the han dset is on the cradle, the A C adaptor is connecte d and the SP-PHONE/HEADSET indicator light is off. 1 Press { FUNCTION/EDIT } . 2 Scroll to “ Set clock ? ” by pressing {[...]

  • Page 13

    13 Settings For assistance, please v isit http ://www .panasonic.com/phonehelp Displa y Language Y ou can se lect “English” or “Españ ol” as the displa y language. Y ou r phone comes from the f actory set to “English”. Make sure th at the han dset is on the cradle , the AC adaptor is c onnected and the SP-PHONE/HEADSET indicator light [...]

  • Page 14

    14 Settings For assistance, please v isit http ://www .panasonic.com/phonehelp LCD Contrast Y ou can select the LCD contr ast le vel from 1 to 4 by programming. T o make the displa y clearer , set to high lev el. Y ou r phone def ault setting is 2. Make sure th at the han dset is on the cradle, the A C adaptor is connecte d and the SP-PHONE/HEADSET[...]

  • Page 15

    15 Settings For assistance, please v isit http ://www .panasonic.com/phonehelp T o turn Caller ID Number A uto Edit On or OFF . 1 Press { FUNCTION/EDIT } . 2 Scroll to “ Program ? ” by pressing { 4 } or { 3 } . Press { OK } ( Yes key). 3 Scroll to “ Set auto edit ? ” by pressing { 4 } or { 3 } . 4 Press { OK } ( Yes ke y). 5 Select “ On ?[...]

  • Page 16

    16 For assistance, please v isit http ://www .panasonic.com/phonehelp Greeting Message Y ou can record a personal greeting message of up to 1 minute . If a greeting message is not recorded, one of the two pre-recorded greetings will be played when a call is receiv ed (p . 17). Make sure that the handset is on the cradle, the A C adaptor is connect [...]

  • Page 17

    17 Preparing the An swering System For assistance, please v isit http ://www .panasonic.com/phonehelp • If the unit star ts to ring while recording a greeting message, press { SP-PHONE/ HEADSET } or lift the handset off the unit to answ er the call. The recordin g will stop . Star t again from the beginning after hangin g up . T o check the recor[...]

  • Page 18

    18 Preparing the A nswering System For assistance, please v isit http ://www .panasonic.com/phonehelp Pr ogramming Summary for the Ans wering System Y ou can program the f ollowing functions . The displa y shows the p rogramm ing instru ctions. See the corr esponding pages for function details. Make sure that the handset is on the cradle, the A C a[...]

  • Page 19

    19 Preparing the An swering System For assistance, please v isit http ://www .panasonic.com/phonehelp Number of Rings Y ou can select the number of times the unit rings before the ans wer ing system ans wers a call, from “2” to “7” or “ T oll saver* ”. Y our phone def ault setting is “4” . Make sure th at the han dset is on the crad[...]

  • Page 20

    20 Preparing the A nswering System For assistance, please v isit http ://www .panasonic.com/phonehelp Caller’ s Recor ding Time Y ou can select “1 minut e”, “2 minu tes”, “3 minutes” or “Greeting only” f or the caller’ s recording time. Y our phone def ault setting is “ 3 minutes” . Make sure th at the han dset is on the cra[...]

  • Page 21

    21 For assistance, please v isit http ://www .panasonic.com/phonehelp Making Calls Y ou can make a call b y simply lifting the handset. T o hang up, place the handset on the cradle . Using the speakerphone 1 Press { SP-PHONE/HEADSET } , then dial a phone number. OR Dial a phone number , then press { SP-PHONE/HEADSET } . • The indicator lights. ?[...]

  • Page 22

    22 Making/Answering Calls For assistance, please v isit http ://www .panasonic.com/phonehelp T o redial the l ast number dialed Using the handset: Lift the handse t press { REDIAL } . OR Press { REDIAL } Lift the handset. Using the speakerphone: Press { SP-PHONE/HEADSET } press { REDIAL } . OR Press { REDIAL } press { SP-PHONE/HEADSET } . T o redia[...]

  • Page 23

    Making/Answering Calls 23 For assistance, please v isit http ://www .panasonic.com/phonehelp T o put a call on hold Press { HOLD/RINGER } during a conversation. • The SP-PHONE/HEADSET indicator flashes. • If using the handset, you can place it on the cradle. • During the hold, the caller will hear music. For canceling music , see page 39. T o[...]

  • Page 24

    24 For assistance, please v isit http ://www .panasonic.com/phonehelp This unit is compatible with a Caller ID se rvice off ered b y your telephone compa ny . If you subscribe to a Caller ID ser vic e, the calling par ty’ s information will be displa yed when the unit is ringing. The unit can record info r mation of up to 50 incoming ca lls, incl[...]

  • Page 25

    Caller ID Service 25 For assistance, please v isit http ://www .panasonic.com/phonehelp View ing the Caller List If you hav e received 10 missed calls, the number of missed calls will be display ed as shown, while the unit is not in use. T o chec k who has called, f ollow the st eps below . 1 Press { 4 } or { 3 } to enter the Caller List. 2 T o sea[...]

  • Page 26

    Caller ID Service 26 For assistance, please v isit http ://www .panasonic.com/phonehelp Example: When y ou search fr om the most recent call: * If you receiv e a call from one of the same phone numbers stored in the Phonebook or Direct Dial memor y , the caller’ s name and number will be displayed (P rivate name displa y) . ** If an arrow ( 1 ) o[...]

  • Page 27

    Caller ID Service 27 For assistance, please v isit http ://www .panasonic.com/phonehelp Calling Bac k fr om the Caller List 1 Press { 4 } or { 3 } to enter the Caller List. 2 Scroll to the desired caller by pressing { 4 } or { 3 } . • T o exit the Caller List, press { EXIT } or wait f or 60 seconds. 3 Lift the ha ndset or press { SP-PHONE/HEADSET[...]

  • Page 28

    Caller ID Service 28 For assistance, please v isit http ://www .panasonic.com/phonehelp Storing Caller Lis t Inf ormation in the Phonebook Y ou can store numbers that are in the Caller List in the Phonebook. Make sure that the han dset is on the cradle, the A C adaptor is connecte d and the SP-PHONE/HEADSET indicator light is off. 1 Press { 4 } or [...]

  • Page 29

    Caller ID Service 29 For assistance, please v isit http ://www .panasonic.com/phonehelp Storing Caller Lis t Inf ormation in the Direct Dial memory Y o u can store numbers in the Caller List to the Dir ect Dial memory ( { M1 } , { M2 } and { M3 } ). Make sure that the han dset is on the cradle, the A C adaptor is connecte d and the SP-PHONE/HEADSET[...]

  • Page 30

    Caller ID Service 30 For assistance, please v isit http ://www .panasonic.com/phonehelp Erasing Caller List Inf ormation After chec king the Caller List, y ou can erase so me or all of the entries . Make sure th at the han dset is on the cradle, the A C adaptor is connecte d and the SP-PHONE/HEADSET indicator light is off. T o erase a specific call[...]

  • Page 31

    31 For assistance, please v isit http ://www .panasonic.com/phonehelp Storing Names and Numbers in the Phonebook Y ou can store up to 50 names and phone numbe rs in the memory . Make sure th at the han dset is on the cradle, the A C adaptor is connecte d and the SP-PHONE/HEADSET indicator light is off. 1 Press { FUNCTION/EDIT } . 2 Press { OK } ( Y[...]

  • Page 32

    Phonebook 32 For assistance, please v isit http ://www .panasonic.com/phonehelp Selecting character s to enter names The dialing buttons ( { 0 } to { 9 } , { £ } and { # } ) can be used to enter letters an d symbols. Pre ssing each butt on selects a character as shown be low . If y ou make a mistake whil e entering a name Use { : } or { 9 } to mov[...]

  • Page 33

    Phonebook 33 For assistance, please v isit http ://www .panasonic.com/phonehelp Dialing fr om the Phonebook Make sure that the handset is on the cradle, the A C adaptor is connect ed and the SP-PHONE/HEADSET indicator light is off . 1 Press { : } or { 9 } to enter the Ph onebook. 2 Scroll to the desired item b y pressing { 4 } or { 3 } . • All Ph[...]

  • Page 34

    Phonebook 34 For assistance, please v isit http ://www .panasonic.com/phonehelp Index tab le Chain Dial Y ou can dial a combination of Phonebook or ma nual k ey pad ent ries while making a call. This feature can be used, f or exampl e , to first automatically dial a calling card access n umber that you ha ve stored in the Phonebook, the n manually [...]

  • Page 35

    Phonebook 35 For assistance, please v isit http ://www .panasonic.com/phonehelp Editing Make sure th at the han dset is on the cradle, the A C adaptor is connecte d and the SP-PHONE/HEADSET indicator light is off. 1 Press { : } or { 9 } to enter the Phonebook. 2 Scroll to the Phonebo ok item you want to change by pr essing { 4 } or { 3 } . • T o [...]

  • Page 36

    36 For assistance, please v isit http ://www .panasonic.com/phonehelp Storing Names and Numbers in the Direct Dial memory Y ou can store up to 3 names and phone numbers in the memo r y . Make sure th at the han dset is on the cradle, the A C adaptor is connecte d and the SP-PHONE/HEADSET indicator light is off. 1 Press { FUNCTION/EDIT } . 2 Scroll [...]

  • Page 37

    Direct Dial (M1, M2, M3) 37 For assistance, please v isit http ://www .panasonic.com/phonehelp T o erase a stored number 1 Press the required Direct Dial button ( { M1 } , { M2 } or { M3 } ). 2 Press { ERASE } . • T o stop erasing, press { 3 } ( No k ey). 3 Press { OK } ( Yes key). • A long beep sounds, the information is erased, then “ Memor[...]

  • Page 38

    38 For assistance, please v isit http ://www .panasonic.com/phonehelp T emporary T one Dialing (For Rotary or Pulse Service Users) Press { £ } (T ONE) bef ore entering access numbers which requir e tone dialing. • The dialing mode chan ges to tone. Y ou can enter numbers to access an answ ering ser vice, electronic banking ser vice, etc. When yo[...]

  • Page 39

    Special Features 39 For assistance, please v isit http ://www .panasonic.com/phonehelp For Call W aiting Service User s Press { FLASH } if you h ear a call- waiting tone while talking. • The first call is put on hold and you can answ er the second call. • T o retur n to the fi rst caller , press { FLASH } again. • The call waiting ser vice ca[...]

  • Page 40

    Special Features 40 For assistance, please v isit http ://www .panasonic.com/phonehelp FLASH Button Pressing { FLASH } allows you t o use special f eatures of your host PBX such as transf erring an exte nsion call or accessing special telephone services (optional) such as call waiting. Selecting the flash time The flash time depend s on y our telep[...]

  • Page 41

    Special Features 41 For assistance, please v isit http ://www .panasonic.com/phonehelp Setting the P assw ord Y ou can change the pass word f or the call restriction. The def ault pass word is “1111”. T o set the passwor d Make sure th at the han dset is on the cradle, the A C adaptor is connecte d and the SP-PHONE/HEADSET indicator light is of[...]

  • Page 42

    Special Features 42 For assistance, please v isit http ://www .panasonic.com/phonehelp Call Restriction Y ou can prev ent the unit from dialing phone numbers beg inning with specified digit(s) (1 digit or 2 digits). Phone numbers with th e restricted leading digits ca nnot be dialed out, except the emergency numbe rs stored in the Direct D ial memo[...]

  • Page 43

    43 For assistance, please v isit http ://www .panasonic.com/phonehelp For assistance, please v isit http ://www .panasonic.com/phonehelp A utomatic Answering Operation When the unit ans wers a call, a g reeting message is play ed and the caller’ s message is recorded. When recording, “ –Answering– ” will flash on the displa y . Setting th[...]

  • Page 44

    44 For assistance, please v isit http ://www .panasonic.com/phonehelp Listening to Messages Y ou can see the total number of recorded messages on the displa y . If the MESSA GE indicator fl ashes (only when the Answ er ing System is ON), new messages have been recorded. T o play bac k messages, press { MESSA GE/2W A Y REC } . When y ou have ne w me[...]

  • Page 45

    Answering System 45 For assistance, please v isit http ://www .panasonic.com/phonehelp During playbac k Recor ding Y our T elephone Con versation Y ou can record y our con v ersation while talking using the handse t or { SP-PHONE/ HEADSET } . 1 During a conver sation, press { MESSAGE/2WAY REC } . •“ Recording ” is display ed. 2 Continue your [...]

  • Page 46

    Answering System 46 For assistance, please v isit http ://www .panasonic.com/phonehelp Erasing Messages The unit will announce the remain ing recording time after play bac k, if it is less than 3 minutes . New messages canno t be recorded whe n: —“ Memory full ” is he ard. —“ Message f ull ” is display ed. — T he MESSA GE indicator fl[...]

  • Page 47

    Answering System 47 For assistance, please v isit http ://www .panasonic.com/phonehelp Remote Operation fr om a T ouch T one Phone Y ou can operate the ans wering system from any touch tone phon e. A synthesiz ed voice men u w ill guide you on how to oper ate the unit (p. 49). • T o skip the voice menu and operate the unit directly , see page 50.[...]

  • Page 48

    Answering System 48 For assistance, please v isit http ://www .panasonic.com/phonehelp Remote Code The remote code pre vent s unauthorized peop le from accessing yo ur unit and listening to y our messages. Choose an y 2-digit nu mber (00–99). Y our phone def ault remote code is “11 ”. If y ou do not prog ram y our own remote code, you can u s[...]

  • Page 49

    Answering System 49 For assistance, please v isit http ://www .panasonic.com/phonehelp Vo i c e M e n u The shaded bo xes ar e v oice prompts . • 3 seconds after playback, the v oice menu will star t aga in from the beginning. • If yo u hear “ Memory full ” after pla yback, erase some , or all, of the messages (p . 46). Press 1 to play back[...]

  • Page 50

    Answering System 50 For assistance, please v isit http ://www .panasonic.com/phonehelp Direct Remote Operation Once y ou ha ve en tered the remot e code, y ou can also control yo ur unit b y direct commands instead of using the v oice menu. T o end th e remote oper ation, hang up anytime . Direct commands NEW MESSAGE PLA YBACK { 4 } • Only new me[...]

  • Page 51

    Answering System 51 For assistance, please v isit http ://www .panasonic.com/phonehelp T urning on the answering system Call your unit and wait f or 15 rings. • The unit will answer and the greeting message will be play ed. • The answ ering system will tur n on. Hang up or enter the remote code for other options. • When tur ning on the answer[...]

  • Page 52

    52 W all Mounting This unit can be mounted on a w all. 1 Press the tabs in th e direction of the arrows ( 1 ), then remo v e the wall mounting adaptor ( 2 ). 2 Connect the A C adaptor . T uc k the telephone line cord inside the w all mounting adaptor , and push it in the direction of the arrow . • “UP W ALL ” should be facing upward. 3 Drive [...]

  • Page 53

    53 Useful Information For assistance, please v isit http ://www .panasonic.com/phonehelp Optional Headset Plugging the optional he adset into the unit allo ws a hands-free phone conv ersation. Plea se use only a Panaso nic KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91, KX-TCA92, KX-TCA93, KX-TCA94, KX-TCA95 or KX-TC A98. T o order , call the accessor ie[...]

  • Page 54

    54 For assistance, please v isit http ://www .panasonic.com/phonehelp Useful Information T roub leshooting Prob lem Cause and Remed y The unit does not w ork. • Check the set tings (p . 9–15). • Unplug the A C adaptor to re set. Plug in, and try again. The unit does not r ing. • The ringer v olume is set to OFF and “ ~ ” is displa yed. [...]

  • Page 55

    55 Useful Information For assistance, please v isit http ://www .panasonic.com/phonehelp Answerin g System Problem Cause and Remedy The unit does not displa y the caller’ s name and phone number . • Y ou need to subscribe to a Caller ID service. • Chec k the AC adaptor is connected to the unit. • If you receiv e a call with th e Caller ID i[...]

  • Page 56

    56 For assistance, please v isit http ://www .panasonic.com/phonehelp Useful Information Specifications P ower Supply: A C adaptor (A C 120 V , 60 Hz) P ower Consumption: Standb y: Appro x. 2.4 W Maximum: Appro x. 3.0 W Dimensions (H x W x D): Approx . 91 mm x 165 mm x 220 mm (3 19 / 32 " x 6 1 / 2 " x 8 21 / 32 " ) Mass (W eight): A[...]

  • Page 57

    57 Useful Information For assistance, please v isit http ://www .panasonic.com/phonehelp FCC and Other Information This equipment complies with P ar t 68 of the FCC rul es and the requirements adopted by the A CT A. On the bottom of this equipment is a label that contains, among other inf or mation, a product identi fier in the f or mat US:ACJ-----[...]

  • Page 58

    58 For assistance, please v isit http ://www .panasonic.com/phonehelp Useful Information CA UTION: Any changes or modifications not expressly appro ved b y the par ty responsible fo r compliance could void the user’ s auth ority to operate this device . Note: This equipment has been tested and found to comply with the limits for a Class B digital[...]

  • Page 59

    59 Useful Information For assistance, please v isit http ://www .panasonic.com/phonehelp Index A Accessories Inf o rmation: 3 Ans wering Calls: 23 Ans wering System: 43 C Call Restriction: 42 Call W a iting: 39 Caller ID Num ber Auto Edit: 14 Caller ID Ser vice: Private Name Display: 24 Caller List Calling Back: 27 Editing: 27 Erasing: 30 Storing: [...]

  • Page 60

    60 For assistance, please v isit http ://www .panasonic.com/phonehelp Useful Information Wa r r a n t y P ANASONIC CONSUMER P ANASONIC PUERT O RICO , INC. ELECTRONICS COMP ANY , DIVISION Sa n Gabriel Industrial P ark, OF P ANASONIC CORPORA TION OF Ave. 65 de Infanter í a, Km. 9.5, NORTH AMERICA Carolina, Puerto Rico 00985 One Pa nasonic W ay , Sec[...]

  • Page 61

    61 Useful Information For assistance, please v isit http ://www .panasonic.com/phonehelp Limited W arranty Limits And Exc lusions This Limited Warr a nty ONL Y CO VERS failure due to def ects in materia ls or workmanship , and DOES NOT CO VER nor mal wear and tear or cosmetic d amage. The Limited W arranty ALSO DOES NOT CO VER damages which occurre[...]

  • Page 62

    62 For assistance, please v isit http ://www .panasonic.com/phonehelp Useful Information Customer services Customer Services Director y Obtain Pr oduct Informatio n and Operating Assistance; locate y o ur nearest Dealer or Servicenter; purchase P ar ts and Acce ssories; or make Cust omer Servic e and Literature requests by vi siting our W eb site a[...]

  • Page 63

    63 For assistance, please v isit http ://www .panasonic.com/phonehelp TS620bk01.book Page 63 Wednesday, M ay 24, 2006 2:31 PM[...]

  • Page 64

    For assistance, please v isit http ://www .panasonic.com/phonehelp If y ou need assistance with setup or operation; 1 Visit our website : http://www .panasonic.com/consumersup por t 2 Contact us via the w eb at: http://www .panasonic.com/ contactinf o 3 Call us at: 1-800-211-P ANA (7262) TTY users (hearing or spee ch impair ed users) can call 1-877[...]