Panasonic WV-NW964 manual

Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. Network Camera Setup Instructions Model Nos. WV -NS954 WV -NW964 WV-NS954 WV-NW964[...]

2 CONTENTS Preface ....................................................................................................................... ..... 3 About these operating instructions .............................................................................. 3 Trademarks and registered trademarks ..................................................[...]

3 Preface About these operating instructions There are 3 sets of operating instructions for the WV-NS954, WV-NW964 as follows. • Installation Guide • Operating instructions • Setup Instructions • WV-NS954 Network camera (for indoor use) • WV-NW964 Network camera (for outdoor use) * The screens used in these Setup Instructions show the cas[...]

4 Display the setup menu and configure the settings of the camera using a PC The settings of the camera can be configured on the setup menu. The setup menu is only operable by users whose access level is "1. Administrator". How to display the setup menu Step 1 Display the "Live" page. ( ☞ Operating instructions ) Step 2 Click [...]

5 Step 1 Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the setup page dis- played in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab. Step 2 Complete each setting item displ[...]

6 About the setup menu window q [Live] button Click this button to display the "Live" page. w [Basic setup] button Click this button to display the "Basic setup" page. The basic settings such as time and date and cam- era title, and the settings relating to the NTP server and the SD memory card can be configured on the "Bas[...]

7 i [Network setup] button Click this button to display the "Network setup" page. The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network Management Protocol) and the FTP (File Transfer Protocol) periodic transmission function can be con- figured on the "Network setup" page. Refer to page 53 fo[...]

8 Configure the basic settings of the camera [Basic setup] The basic settings such as time and date and camera name, and the settings relating to the NTP server and the SD memory card can be configured on the "Basic setup" page. The "Basic setup" page has 4 tabs; the [Basic] tab, the [NTP] tab, the [SD memory card] tab and the [[...]

9 • SD memory card error LED: This LED will light when the SD memory card is unavailable to save images. [Red] • Power LED: This LED will light when the power is on. [Green] [OSD Position] Select a position where time and date, camera title, pre- set ID, panning/tilting angle, zoom ratio are to be dis- played on the "Live" page. Upper[...]

10 Configure the settings relating to the NTP server [NTP] Click the [NTP] tab on the "Basic setup" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured on this page. [Time adjustment] Select the time adjustment method[...]

11 ■ SD memory card setup [SD memory card] Select "Use" or "Not use" to determine whether or not to use the SD memory card. Default: Not use Important: • Before removing the SD memory card from the cam- era, it is necessary to select "Not use" first. • After inserting the SD memory card, it is necessary to select[...]

12 Note: The overwrite setting will be as follows according to the "Save trigger" setting. FTP error: Will not be overwritten Alarm input: Will be overwritten Manual: Can be determined by selecting "ON" or "OFF" for "Overwrite" [File name] Enter the file name used for the image to be saved on the SD memory ca[...]

13 • Save/obtain images that failed to transmit to the FTP server using the FTP periodic transmission function • Save/obtain alarm images • Save/obtain images saved manually • Save/obtain the alarm logs, the manual logs, the FTP error logs and the system logs • Save/obtain images recorded using the SD memory recording function of Panasoni[...]

14 Copy images saved on the SD memory card onto the PC [SD memory card images] Click the [SD memory card] tab on the "Basic setup" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) The following are descriptions of how to copy images saved on the SD memory card onto the PC. It is necessary in advance to select "Allow[...]

15 2 GB 1 GB 512 MB 256 MB 128 MB 64 MB Size of SD memory card Size of SD memory card Approx. 32 000 pics Approx. 16 000 pics Approx. 8 000 pics Approx. 4 000 pics Approx. 2 000 pics Approx. 1 000 pics Approx. 36 000 pics Approx. 18 000 pics Approx. 9 000 pics Approx. 4 500 pics Approx. 2 250 pics Approx. 1 125 pics Approx. 38 000 pics Approx. 19 0[...]

16 Configure the settings relating to the logs [LOG] Click the [LOG] tab on the "Basic setup" page.( ☞ pages 4 and 5 : How to display/operate the setup menu) ■ Alarm [Save logs] Select "ON" or "OFF" to determine whether to save the alarm logs. ON: Saves the alarm logs OFF: Does not save the alarm logs Default: ON [[...]

17 How the logs and images are saved depending on the settings for "Alarm" [LOG] tab ON Alarm: Save logs OFF Use Alarm input Not use Other than "Alarm input" – [SD memory card] tab SD memory card Use Not use – Save trigger Alarm input Other than "Alarm input" Logs: Up to 5 000 logs will be kept. When more than 5 00[...]

18 ON How the logs and images are saved depending on the settings for "Manual" Logs and associated images [LOG] tab Manual: Save logs Not use – – Use Other than "Manual" – Logs: Logs will not be saved. Images: Images will not be saved. OFF Manual ON OFF [SD memory card] tab SD memory card Use Other than "Manual" [...]

19 OFF Use Not use Other than "FTP error" – FTP error Not use – Other than "FTP error" Logs: Logs will not be saved. Images: Images will not be saved. Logs: Logs will not be saved. Images: Images will be saved. When available capacity of the SD memory card ran out, saving of images will become impossible. Note: To display im[...]

20 Configure the settings relating to images and audio [Camera setup] The settings relating to JPEG/MPEG-4 images and camera operations such as the settings of image quality, preset positions, audio, etc. can be configured on this page. The "Camera setup" page has 4 tabs; the [JPEG/MPEG-4] tab, the [Cam Function] tab, the [Image/Position][...]

21 ■ MPEG-4 setup Click the [JPEG/MPEG-4] tab on the "Camera setup" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) Configure the settings relating to MPEG-4 image such as "Max bit rate (per 1 client)", "Image capture size", "Image quality", etc. in this section. Refer to page 20 for furt[...]

22 When it is unnecessary to fix the port number for MPEG-4 image transmission such as when using in a particular LAN environment, it is recommended to select "Unicast port (AUTO)". Unicast port (MANUAL): Up to 8 users can access a single camera concurrently. It is necessary to select "Unicast port1 (Image)" and "Unicast po[...]

23 Configure the settings relating to the camera title and the camera operations [Cam Function] Click the [Cam Function] tab on the "Camera setup" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) Configure the settings relating to camera title and the camera operations on this page. [Camera title on screen] Select "[...]

24 [Stabilizer] Select whether or not to use the camera's stabilizer function. This function is effective, for example, when the camera is installed on a utility pole. ON: Vibration is reduced. OFF: Vibration is not reduced. Default: OFF Important: • When "ON" is selected for this function, the view angle becomes narrower and the i[...]

25 Configure the settings relating to images and the preset positions [Image/Position] Click the [Image/Position] tab on the "Camera setup" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) When the [SETUP>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened windo[...]

26 Configure the settings relating to image quality ("Image Adjust" setup menu) Click the [SETUP>>] button of "Image Adjust" on the [Image/Position] tab of the "Camera setup" page. ( ☞ page 25 ) The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window. W[...]

27 [Black & white mode] Select switching between the color mode and the black & white mode. ON: The black & white mode is selected. OFF: The color mode is selected. AUTO: The camera automatically switches between the color mode and the black & white mode in accor- dance with picture brightness (luminance). The black & white mode[...]

28 ATW2: Auto tracing white balance under a sodium lamp. The camera will adjust the white balance auto- matically under a sodium lamp. Operating color temperature range is approx. 2 000 K – 6 000 K. AWC: Auto white balance control mode Suitable for shooting where the light source is fixed and the light intensity is constant. Operating color tempe[...]

29 Set mask areas When "OFF" is selected for "Super Dynamic 3", it is possible to compensate for backlight by masking brighter areas. Step 1 Display the setup menu of "Image Adjust". ( ☞ page 26 ) Step 2 Click the [START] button of "Mask area". → Borders will appear and the image displayed on the [Image/P[...]

30 Configure the settings relating to the preset positions ("Preset No." setup menu) Click the [SETUP>>] button of "Preset Position" on the [Image/Position] tab of the "Camera setup" page. ( ☞ page 25 ) It is possible to register, edit and delete the preset positions on this page. When the focus, brightness, zo[...]

31 [Preset No.] [SET] button: When the position of the camera is deter- mined using the [ZOOM] buttons, the [FOCUS] but- tons, the [BRIGHTNESS] buttons and the control pad/buttons, click this button after selecting the desired preset position number (1 - 256 ) from the pull-down menu. The determined position will be newly registered as the preset p[...]

32 FOCUS buttons BRIGHTNESS buttons Control pad/buttons Refer to Operation Instructions for descriptions of how to operate these buttons/pad. ■ Position [ Left position ] Move the camera to the desired point to be set as the left point of the auto panning using the control pad/but- tons and adjust the image using the [ZOOM] buttons and the [FOCUS[...]

33 ■ P A TROL [Number of patrol pattern] The number of patrol pattern is selectable from the fol- lowing. The programmed time varies with the number of patrol pattern. 1: A 2-min. operation can be stored into Patrol 1. 2: A 1-min. operation can be stored into Patrol 1 and Patrol 2 each. 4: A 30-sec. operation can be stored into Patrol 1, Patrol 2[...]

34 Configure the settings relating to the privacy zone ("Privacy Zone" setup menu) Click the [SETUP>>] button of "Privacy Zone" on the [Image/Position] tab of the "Camera setup" page. ( ☞ page 25 ) When there is a zone that is not to be displayed, set the zone as a privacy zone to not to display. Up to 8 privac[...]

35 • When selecting "Zone No" after selecting "Gray" for "Mode", a mask will be displayed at the center of the image display area and will start blinking while changing its color as follows. Dark gray → Light gray → Clear When the other mask that had already been set is on the same zone, the mask that had previou[...]

36 Note: When selecting a smaller value for "Total bit rate" ( ☞ page 54) while putting a priority on the JPEG/ MPEG-4 image transmission, select "16 kbps" for "Audio bit rate". [Mic input volume (Camera to PC)] Select a volume level on the PC to hear audio transmit- ted from the camera. Low/Middle/High Default: Midd[...]

37 Configures the multi-screen settings [Multi-screen setup] The cameras to be used for the multi-screen display can be registered on this page. Refer to Operation Instructions for descriptions of how to display images on a multi-screen. The following cameras are applicable for the multi-screen display. (as of December 2007) WV-NF284 series, WV-NS2[...]

38 Configure the alarm settings [Alarm setup] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured on this page. The "Alarm setup" page has 3 tabs; the [Alarm] tab, the [VMD area] tab and the [Notification] ta[...]

39 Configure the settings relating to the camera action at an alarm occurrence Click the [Alarm] tab on the "Alarm setup" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) ■ Camera motion on alarm The settings relating to the camera action at an alarm occurrence can be configured in this section. Refer to pages 38 , 41 [...]

40 Configure the settings relating to the alarm image Click the [Alarm] tab on the "Alarm setup" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) ■ Alarm image setup The settings relating to the alarm image to be transmitted to an FTP server can be configured in this section. The alarm image will be transmitted to an F[...]

41 [To FTP setup] When "To FTP setup" is clicked, the [FTP] tab of the "Server setup" page will be displayed. ( ☞ page 52 ) [Alarm image FTP transmission] Select "ON" or "OFF" to determine whether or not to transmit the alarm image to the FTP server. Default: OFF [Directory] Enter the directory name where t[...]

42 Configure the settings relating to the alarm out terminal Click the [Alarm] tab on the "Alarm setup" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) ■ Alarm output terminal setup The settings relating to the alarm out terminal can be configured in this section. The settings for the alarm output ter- minal can be co[...]

43 Set the VMD areas [VMD area] Click the [VMD area] tab on the "Alarm setup" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) The video motion detection areas can be set on this page. The VMD areas can be set for each preset position (up to 256 areas). When motion is detected in the set area, the alarm action will be pe[...]

44 Configure to detect motion in areas without the preset positions Configure whether or not to detect motion when the camera is not at the preset position by setting the detection sen- sitivity. The sensitivity can be set by configuring "VMD area setting except Preset position". When determining whether to detect motion even when the cam[...]

45 Step 1 Select a preset position number to which the VMD area is to be set from "Preset position select" of "VMD area setting for Preset position". Step 2 Click the [Setup] button. → The VMD area setup window for the selected preset position number will be displayed. Step 3 Set the video motion detection area by dragging the[...]

46 Step 5 Select the detection sensitivity from the following. The selected detection sensitivity will be applied to all the VMD areas. 1 (Super high)/2/3/4 (High)/5 (Middle)/6 (Low) Default: Middle Step 6 Click the [SET] button after completing the settings. Important: The setting will not be applied unless the [SET] but- ton is clicked. Delete th[...]

47 Configure the settings relating to the mail notification [Notification] Click the [Notification] tab on the "Alarm setup" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) ■ E-mail notification setup The settings relating to the alarm mail can be configured in this section. To provide notification of an alarm occur- [...]

48 Configure the settings relating to Panasonic alarm protocol Click the [Notification] tab on the "Alarm setup" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) ■ Panasonic alarm protocol setup The settings relating to Panasonic alarm protocol can be configured in this section. [Panasonic alarm protocol] Select "[...]

49 Configure the settings relating to the authentication [Authentication setup] The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be con- figured on this page. The "Authentication setup" page has 2 tabs of the [User] tab and the [Host] tab. Configure the settings relating to the us[...]

50 Configure the settings relating to the host authentication [Host] Click the [Host] tab on the "Authentication setup" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) The settings to restrict PCs (IP address) from accessing the camera can be configured on this page. [Host authentication] Select "ON" or "[...]

51 Configure the settings of the servers [Server setup] The settings relating to the mail server and the FTP server can be configured on this page. The "Server setup" page has 2 tabs; the [Mail] tab and the [FTP] tab. Configure the settings relating to the mail server [Mail] Click the [Mail] tab on the "Server setup" page. ( ☞[...]

52 Configure the settings relating to the FTP server [FTP] Click the [FTP] tab on the "Server setup" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) The settings relating to the FTP server used to transmit the alarm images can be configured on this page. [FTP server address] Enter the IP address or the host name of the [...]

53 Configuring the network settings [Network setup] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on this page. The "Network setup" page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP] tab. Configure the network settings [Net[...]

54 [Default gateway] When not using the DHCP function, enter the default gateway of the camera. Default: 192.168.0.1 <Unavailable IP addresses for the default gate- way> 0.*.*.* *.*.*.0 255.*.*.* *.*.*.255 127.0.0.1 Class D addresses (224.0.0.0 - 239.255.255.255) Class E addresses (240.0.0.0 - 255.255.255.255) Note: These IP addresses for the[...]

55 Notes: • The port forwarding function changes a global IP address to a private IP address, and "Static IP masquerade" and "Network Address Translation (NAT)" have this function. This function is to be set in a router. • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a[...]

56 [DDNS] Select "ON" or "OFF" to determine whether or not to use the DDNS function. Default: OFF [Host name] Enter the host name to be used. Number of characters for the host name: 1 - 64 char- acters [User name] Enter the user name (login name) to access the DDNS server. Number of characters for the user name: 1 - 32 char- act[...]

57 Configure the settings relating to SNMP [SNMP] Click the [SNMP] tab on the "Network setup" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by connecting to the SNMP manager. When using the SNMP function, con[...]

58 Configure the settings relating to the FTP periodic transmission [FTP] Click the [FTP] tab on the "Network setup" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) ■ FTP periodic transmission The settings relating to the periodic transmission of images to an FTP server can be configured in this section. To transmit i[...]

59 Configure the schedule settings of the FTP periodic transmission Click the [FTP] tab on the "Server setup" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) ■ Schedule setup The schedule settings of the FTP periodic transmission can be configured in this section. Refer to page 58 for further information about the set[...]

60 How to delete the set schedule Step 1 Uncheck the check box of the set day of the week. Step 2 Click the [SET] button after completing the settings. → The result will be displayed at the bottom of the win- dow.[...]

61 Configure the settings relating to the schedules [Schedule setup] On the "Schedule" page, it is possible to determine time zones for when the following are available. • Alarm permission (Alarm input will be received only in the specified time zone.) • VMD permission (Video motion detection will be active only in the specified time [...]

62 Maintenance of the camera [Maintenance] System log check, firmware upgrade, and initialization of the setup menu can be performed on this page. The "Maintenance" page has 3 tabs; the [System log] tab, the [Upgrade] tab and the [Initialization] tab. Check the system log [System log] Click the [System log] tab of the "Maintenance&qu[...]

63 Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the "Maintenance" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade. [Model No.], [MAC address], [Serial nu[...]

64 Initialize/restart the camera [Initialization] Click the [Initialization] tab of the "Maintenance" page. ( ☞ pages 4 and 5 : How to display/operate the setup menu) Initialization of the settings and data of the camera and restarting of the camera can be performed on this page. [Initialize camera setup data (Except network and preset [...]

Viewing Help If you want to know anything about operation or setup methods on screen, display the "Help" screen. Displaying the Help screen Setup screen Help screen Step 1 Click the [Setup] button. → The setup screen is displayed. Clicking an underlined item win display the "Help" pop-window. If is possible to configure the se[...]

66 About the displayed system log Error indications relating to SMTP Category POP3 server error SMTP server error Internal error Authentication error Failed to find POP3 server SMTP authentication error Other error Failed to resolve mail server address from DNS Failed to find SMTP server Entered user name or password may be incorrect. Check if the [...]

67 C ategory Connection error Connection error Login Time adjustment synchronizing with NTP succeeded. Internal error Internal error No response from the server No response from the server User name or IP address Auto time adjustment succeeded. Other error Password error for the entered user name IP address updated error Other error • The designa[...]

• Are you accessing the wrong IP address? Check the connection as follows: With the Windows command prompt, > ping "IP address of the camera" When the WV-NS954 (WV-NW964) replies, the cam- era is functioning normally. If not, proceed either of the following. • Restart the camera and change the IP address by using the Panasonic IP s[...]

69 • Is the focus adjusted correctly? Adjust the focus correctly by clicking the focus but- tons. Operation Instructions • Is there dust or dirt on the lens? Check if there is dust or dirt on the lens. • Is "Allow" selected for "FTP access" on the [Network] tab of "Network setup" page? If not, select "Allow&[...]

70 • Is any part of the camera worn out? When the camera does not move to the exact position frequently, the driving parts may be worn out. Contact the dealer for assistance. • When the camera position is moved from the preset position after turning on the power of the camera, execute the refresh position function from the [Initialization] tab [...]

71 • Isn ’ t the SD memory card out of order? There are limited times to overwrite on an SD memory card. When frequently overwritten, it may be at the end of product life. It is recommended to replace the SD memory card. • Is "ON" selected for "Super Dynamic 3" ? Set to "OFF". • When flickers appear frequently,[...]

72 • Are images displayed on a full screen? Audio will not be transmitted when displaying images on a full screen. • Press the [F5] key on the keyboard of the PC or click the [Live] button. Operation Instructions Operation Instructions • Is the viewer software installed on the PC? Confirm that the viewer software "Network Camera View3&qu[...]

73 • This may occur due to the display adapter and driver combination. When this has occurred, first update the driver of the display adapter to the latest version. If updating the driver does not solve the problem, adjust the hardware acceleration as follows. The following are descriptions for when Microsoft XP Professional SP2 is installed on t[...]

74 • Click "Internet Options" on the Tools menu of Internet Explorer, and then click the [Security] tab. Then, click the [Custom Level … ] button to open the "Security Setting" window. Under "Miscellaneous", select "Enable" for "Allow script-initiated windows without size or position constraints"[...]

75 Director y structure of drive B Drive B FTP ALARM 070101 070102 File name.01 0123 07010112.01 07010112.02 LOCAL PULL File name.01 07010112.01 07010112.02 00000000 00000000 LOG ← Destination where images are to be saved by the SD memory recording function of Panasonic network disk recorder ← Destination where log files are to be saved Image f[...]

76 Setting example of the router This camera transmits MPEG-4 images using UDP protocol. To display MPEG-4 images using a router, it is necessary to configure the settings (UDP port setup) of both the camera and the router as below. Step 1 Configure "MPEG-4 setup" of the camera as follows. q Transmission type: Unicast port (MANUAL) w Unic[...]

Panasonic Canada Inc. 5770 Ambler Drive,Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 http://www.panasonic.ca Panasonic Sales Company Division of Panasonic Puerto Rico Inc. San Gabriel Industrial Park 65th Infantry Ave. KM. 9.5 Carolina P.R. 00985(809)750-4300 Panasonic System Solutions Company, Unit Company of Panasonic Corporation of North A[...]