English dropdown-ico

Panasonic X-TSC14B manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic X-TSC14B, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Panasonic X-TSC14B one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Panasonic X-TSC14B. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Panasonic X-TSC14B should contain:
- informations concerning technical data of Panasonic X-TSC14B
- name of the manufacturer and a year of construction of the Panasonic X-TSC14B item
- rules of operation, control and maintenance of the Panasonic X-TSC14B item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Panasonic X-TSC14B alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Panasonic X-TSC14B, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Panasonic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Panasonic X-TSC14B.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Panasonic X-TSC14B item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Integrated Telephone System Operating Instructions Model No. KX-TSC14B KX-TSC14W Pulse-or-tone dialing capability PLEASE READ BEFORE USE AND SAVE. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico Preparation Basic Operation Advanced Operation Useful Information Caller ID Compatible 2 LINE KX-TSC14W [...]

  • Page 2

    Before Initial Use 2 Please read IMPORTANT SAFETY INSTRUCTIONS on pages 4 8– 49 before use. Read and understand all instructions. Thank you for purchasing your new Panasonic integrated telephone. For your future reference Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Caller ID and Call Waiting Service, w[...]

  • Page 3

    3 Accessories (included) To order, call 1-800-332-5368. ∑ AC Adaptor . . . . . . . . . . . . one (p. 8) Order No. KX-TCA1-G ∑ 4-Wire Telephone Line Cord with Green Plugs . . . . . . . . one (p. 9, 10) ∑ 2-Wire Telephone Line Cord with Transparent Plugs . . . . one (p. 10) ∑ Handset . . . . . . . . . . . . . . . one (p. 8) Order No. PQJXE040[...]

  • Page 4

    Contents 4 Location of Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 6 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 7 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 8 Connecting the Handset/AC Adaptor . . . . . . .[...]

  • Page 5

    Special Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 For Call Waiting Service Users . . . . . . . . . . . . . . . . . . . . . . . . . 38 FLASH Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Temporary Tone Dialing (For Rotary or Pulse Service Users) . . . . . . . . . . .[...]

  • Page 6

    6 Location of Controls Display (p. 7) (FUNCTION/EXIT) Button (p. 15, 26) (CLEAR) Button (p. 31) (VOICEMAIL) Button (p. 34) (TONE) Button (p. 40) (CONF) (Conference) Button (p. 23) Headset Jack (p. 43) MIC (Microphone) (p. 19) Button and Indicator (p. 19, 44) Navigator Key ( (^) , (_) , (fi) , (fl) OK/EDIT ) (p. 15, 26) (AUTO) Button (p. 30, 32, [...]

  • Page 7

    In the standby mode, the display shows the current time and date, and the number of new calls. If the display continuously shows “ 12:00 AM 1/1 ” or “ 0:00 1/1 ”, the clock needs adjusting (p. 16, 17). During a conversation, the display shows the length of the call (Ex. 1 hour, 6 minutes and 35 seconds). When a call is received, the display[...]

  • Page 8

    8 Settings Connecting the Handset /AC Adaptor ≥ USE ONLY WITH Panasonic AC ADAPTOR KX-TCA1 (Order No. KX-TCA1-G). ≥ Use only a Panasonic Handset for the KX-TSC14B or KX-TSC14W. ≥ The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) ≥ During a power failure the unit will work as a standar[...]

  • Page 9

    “ 9 Preparation Connecting the Telephone Line Cord Connect the telephone line cord(s) to the unit as follows. To connect a two-line telephone jack 4-Wire Telephone Line Cord with GREEN Plugs Two-Line Telephone Jack (RJ14C) LINE2/DAT A LINE 1/2 9V GREEN plug LINE2/DA T A LINE 1/2 9V Fasten the telephone line cord to prevent it from being disconnec[...]

  • Page 10

    “ Settings 10 To connect two single-line telephone jacks If you use the unit only as a single-line telephone ≥ For this connection, you can only use LINE 1. Single-Line Telephone Jack (RJ11C) LINE 2 LINE 1 GREEN plug LINE2/DA T A LINE 1/2 9V 4-Wire Telephone Line Cord with GREEN Plugs Hooks Fasten the telephone line cords to prevent them from b[...]

  • Page 11

    Preparation 11 “ ≥ Computer ≥ Modem ≥ Fax ≥ Answering Machine 2-Wire Telephone Line Cord with TRANSPARENT Plugs 4-Wire Telephone Line Cord with GREEN Plugs LINE2/DA T A LINE 1/2 9V TRANSPARENT plug Two-Line Telephone Jack (RJ14C) Connecting a Communication Device After connecting the telephone line cord to a two-line telephone jack, you c[...]

  • Page 12

    12 “ Settings Setting the LCD Contrast You can select the LCD contrast level from 1 to 6 by programming. Your phone comes from the factory set to 3. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (FUNCTION/EXIT) . 2 Press (_) or (^) repeatedly until “ LCD CONTRAS[...]

  • Page 13

    “ 13 Preparation Selecting the Dialing Mode You can select the dialing mode by programming. If you have touch tone service, set to “TONE”. If rotary or pulse service is used, set to “PULSE”. Your phone comes from the factory set to “TONE”. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSE[...]

  • Page 14

    “ Settings 14 Selecting the Line Mode If a line is connected to a low voltage system such as a PBX, set to “B”. If not, the line indicator will not operate properly. Both lines are preset to “A”. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (FUNCTION/EXIT[...]

  • Page 15

    “ 15 Preparation Programming Summary of Preparations You can program the following functions. The display shows the programming instructions. See the corresponding pages for function details. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. ≥ You can exit the programming m[...]

  • Page 16

    Time and Date Adjustment You can select AM/PM or military time by programming. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (FUNCTION/EXIT) . 2 Press (_) or (^) repeatedly until “ SET CLOCK ? ” is displayed. 3 Press (fl) OK/EDIT . 4 Enter the current time (hou[...]

  • Page 17

    17 Preparation “ 7 Press (fl) OK/EDIT . 8 Enter the current month and day using a 4-digit number. (Ex. To set Dec. 27, enter “1227”.) 9 Press (fl) OK/EDIT . 10 Enter the current year using a 4-digit number. (Ex. To set the year 2001, enter “2001”.) ≥ You can set the year 2000 to 2099. 11 Press (fl) OK/EDIT . ≥ A beep sounds. ≥ Th[...]

  • Page 18

    18 “ Settings Selecting the Ringer Volume You can select the ringer volume for each line by programming. Set to HIGH or LOW. When set to OFF, the selected line(s) will not ring. Both lines are preset to HIGH. 1 Press (FUNCTION/EXIT) . 2 Press (_) or (^) repeatedly until “ RINGER VOLUME ? ” is displayed. 3 Press (fl) OK/EDIT . 4 Press (_) or [...]

  • Page 19

    Making Calls “ 19 Basic Operation Using the speakerphone 1 Press (SP-PHONE/HEADSET) . ≥ The indicator lights. ≥ A free line is automatically selected and the line indicator lights. 2 Dial a phone number. ≥ The dialed number is displayed. ≥ If you misdial, hang up and start again from step 1. ≥ After a few seconds, the display will show [...]

  • Page 20

    “ Making Calls 20 To redial the last number dialed Using the handset: Lift the handset ¤ press (REDIAL/PAUSE) . Using the speakerphone: Press (SP-PHONE/HEADSET) ¤ ¤ press (REDIAL/PAUSE) . To adjust the handset volume (4 levels) or the speaker volume (12 levels) while talking To increase, press (^) . To decrease, press (_) . ≥ The display sho[...]

  • Page 21

    Answering Calls 21 Basic Operation When a call is being received, the unit rings and the called line indicator flashes quickly. You can answer a call by simply lifting the handset. The line is automatically selected, when you answer the call. (To change the line selection, see page 41.) If you subscribe to a Caller ID service, the calling party in[...]

  • Page 22

    22 Using the Other Line During a Conversation During a conversation, if the other line indicator flashes quickly, an incoming call is being received on the line. You can answer the second call while holding the first call. You can also make a call without terminating the first call. If you subscribe to a Caller ID service, the second caller’s [...]

  • Page 23

    Advanced Operation 23 Conference Call While having a conversation on one line, you can make or answer a second call on the other line and then combine both calls together to make a conference call. Ex: If you are using LINE 1 1 Press (HOLD) to put the first call (LINE 1) on hold. ≥ The LINE 1 indicator flashes. 2 Press the other line button (LI[...]

  • Page 24

    Caller ID Service 24 The display shows the caller’s name, number and the called line after the first ring. After you answer the call, the display will show the length of the call. – This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party’s information will[...]

  • Page 25

    Advanced Operation 25 ≥ Caller information will not be displayed in the following cases: ≥ — If the caller dialed from an area which does not provide a Caller ID service, the display will show “ OUT OF AREA ”. ≥ — If the caller has requested not to display his/her information, the display will show “ PRIVATE CALLER ”. ≥ — If a[...]

  • Page 26

    Using the Caller List 26 Viewing the Caller List To check who has called, follow the steps below. 1 Press (_) or (^) to enter the list. ≥ If you press (_) , the display will show the most recent caller information. ≥ If you press (^) , the display will show the oldest caller information. 2 To search from the most recent call, press (_) . To sea[...]

  • Page 27

    Advanced Operation 27 “ Ex. When you search from the most recent call: Press (_) to enter the list. ≥ If there is no name information for a caller, the display will only show the phone number. To return to the previous caller , press (^) . To exit the Caller List , press (FUNCTION/EXIT) . ≥ The display will return to the standby mode. Display[...]

  • Page 28

    “ Using the Caller List 28 Calling Back from the Caller List 1 Press (_) or (^) to enter the list. 2 Press (_) or (^) repeatedly to find the desired caller. ≥ To return to the standby mode, press (FUNCTION/EXIT) or wait for 60 seconds. 3 Lift the handset or press (SP-PHONE/HEADSET) . ≥ The displayed phone number is dialed automatically. ≥ [...]

  • Page 29

    Advanced Operation 29 “ Editing a Caller’s Phone Number You can edit a phone number recorded in the Caller List. 1 Press (_) or (^) to enter the list. 2 Press (_) or (^) repeatedly to find the desired caller. 3 Press (fl) OK/EDIT to select a pattern. ≥ Each time you press (fl) OK/EDIT , the number is rearranged into one of 4 different patt[...]

  • Page 30

    30 “ Using the Caller List Storing Caller List Phone Number in the Speed Dialer Memory You can store numbers that are in the Caller List in the Speed Dialer memory. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (_) or (^) to enter the list. 2 Press (_) or (^) repe[...]

  • Page 31

    Advanced Operation 31 Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. To erase a specific caller from the Caller List 1 Press (_) or (^) to enter the list. 2 Press (_) o[...]

  • Page 32

    Speed Dialer 32 Storing Phone Numbers in the Speed Dialer Memory You can store up to 10 phone numbers in the Speed Dialer memory. The dialing buttons ( (0) to (9) ) function as memory stations. Do not press any memory stations before storing to prevent misoperation. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP[...]

  • Page 33

    Advanced Operation 33 To erase a stored number 1 Press (FUNCTION/EXIT) . 2 Press (fl) OK/EDIT . 3 Press (AUTO) . 4 Press a memory station number ( (0) to (9) ) for the phone number to be erased. (Ex. (1) is pressed.) ≥ A beep sounds. ≥ The display will return to step 1. Dialing a Stored Number 1 Lift the handset or press (SP-PHONE/HEADSET) . 2[...]

  • Page 34

    Voice Mail Service 34 Voice mail service is an electronic on-line answering system offered by your telephone company. After you subscribe, the voice mail system can answer calls automatically when the line is busy or if calls are not answered. Callers can leave messages by following the pre-recorded instructions. When voice mail messages are record[...]

  • Page 35

    Advanced Operation “ 35 Storing an Access Number in Your Voice Mail Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (FUNCTION/EXIT) . 2 Press (_) or (^) repeatedly until “ SAVE MAILBOX# ? ” is displayed. 3 Press (fl) OK/EDIT . 4 Press (_) or (^) to select the d[...]

  • Page 36

    “ Voice Mail Service 36 Setting the Voice Mail Tone If your voice mail service sends a voice mail tone after a new message has finished recording, set to “ON”. “ ” icon will flash on the display if a message was recorded in your mailbox. You will hear a series of voice mail tones then a dial tone after lifting the handset or pressing (S[...]

  • Page 37

    Advanced Operation 37 Listening to Voice Mail Message(s) After receiving a voice mail message, “ ” icon will flash on the display. To listen to your voice mail, perform the following steps. 1 Press (VOICEMAIL) . ≥ An icon of the line which has received voice mail messages will flash. 2 Lift the handset or press (SP-PHONE/HEADSET) . ≥ The[...]

  • Page 38

    Special Features 38 For Call Waiting Service Users During a conversation, if another call is being received on the same line, you will hear a call-waiting tone. Press (FLASH/CALLWAIT) to answer the second call. ≥ The first call is put on hold and you can answer the second call. ≥ To return to the first caller, press (FLASH/CALLWAIT) again. ?[...]

  • Page 39

    Advanced Operation “ 39 FLASH Button Pressing (FLASH/CALLWAIT) allows you to use special features of your host PBX such as transferring an extension call or accessing special telephone services (optional) such as call waiting. Selecting the flash time The flash time depends on your telephone exchange or host PBX. You can select the following ?[...]

  • Page 40

    “ Special Features 40 Temporary Tone Dialing (For Rotary or Pulse Service Users) Press (TONE) before entering access numbers which require tone dialing. ≥ The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the mode will return to pulse. How to Use the PAUSE [...]

  • Page 41

    Advanced Operation “ 41 Line Selection The unit will automatically select a free line which is not being used by a parallel connected telephone when you make a call. Also the unit will select the called line when you answer a call. To change the selection, program as follows. Make sure that the handset is on the cradle, the AC adaptor is connecte[...]

  • Page 42

    “ Special Features 42 Incoming Call Tone While one line is being used, you may be informed by two tones if another call has arrived on the other line. This incoming call tone can be set/deleted by programming. Your phone comes from the factory set to “2”. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHON[...]

  • Page 43

    Using an Optional Headset “ 43 Useful Information Plugging an optional headset into the unit provides a hands-free phone conversation. Please use only a Panasonic KX-TCA87 or KX-TCA90 headset. To order, call the accessories telephone number on page 3. Connecting an Optional Headset to the Unit Connect an optional headset to the headset jack as sh[...]

  • Page 44

    44 “ Using an Optional Headset Making/Answering Calls 1 Press (SP-PHONE/HEADSET) to make or answer a call. ≥ The SP-PHONE/HEADSET indicator light flashes quickly. ≥ You may also press the line button. ≥ If you misdial when making a call, press (SP-PHONE/HEADSET) twice and dial again. 2 To hang up, press (SP-PHONE/HEADSET) . ≥ The indicat[...]

  • Page 45

    Wall Mounting 45 Useful Information The unit can be mounted on a wall phone plate. Power Outlet 1 Connect the AC adaptor. 2 Connect the telephone line cord. Mount the unit, then slide down. To temporarily set the handset down during a conversation, place it as shown here. 3 Adjust the LCD contrast level to make the display distinct (p. 12). PQQX128[...]

  • Page 46

    46 Before Requesting Help Problem The unit does not work. The unit does not ring. The line indicators do not work properly. The line indicator(s) light never go(es) out. You cannot program function items, such as the dialing mode. You cannot store a phone number in memory. While programming or searching, the unit starts to ring and stops the progra[...]

  • Page 47

    47 Useful Information Problem The unit does not display the caller’s name and/or phone number. A caller called you, but the caller’s information was not recorded in the Caller List. The display goes to the standby mode while viewing the Caller List. (REDIAL/PAUSE) does not function properly. You cannot have a conversation using the optional hea[...]

  • Page 48

    Important Safety Instructions 48 When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aer[...]

  • Page 49

    49 Useful Information D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized servicenter. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance.[...]

  • Page 50

    FCC and Other Information 50 If requested by the telephone company, inform them as follows: FCC Registration No. . . . . . . . . . . . . . . . . . . . . . (found on the bottom of the unit) Ringer Equivalence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.0B (Line 1) 0.2B (Line 2) The particular telephone lines to which t[...]

  • Page 51

    51 Useful Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION: Any changes or modifications not expressly[...]

  • Page 52

    PQQX12879YA-BM FM1000GK1112 D For product service ≥ Call 1-800-211-PANA(7262) or 1-800-833-9626 for the location of an authorized servicenter. ≥ Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY When you ship the product ≥ Carefully pack your unit, preferably in th[...]