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Panda Antivirus Pro 2014 manual

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Table of contents for the manual

  • Page 1

    IMPORT ANT! Before you start, consider the following aspects… • If you are already a Panda Security customer and extend your subscription for your current product, you won’t need to uninstall it. Install the 2014 product version over it and your subscription will be automatically extended. • Activating your product is essential to ensure th[...]

  • Page 2

    INST ALLATION Installation from the CD/DVD/USB ash drive Insert the CD, DVD or USB ash drive into your computer’ s CD/DVD drive or USB port. If your computer does NOT have AutoPlay enabled, the installation will not start. To start the installation process, follow the steps below. 1. Access the CD/DVD/USB drive from Windows Explorer: • Wi[...]

  • Page 3

    INST ALLATION FROM THE WEBSITE If you don’t have the program in CD/DVD/USB ash drive format, you can always download the latest product version directly from our website For more information, visit http://www .pandasecurity .com/homeusers/support/andnow .htm EVER YTHING YOU NEED IS IN YOUR P ANDA ACCOUNT Your Panda Account is your key to manag[...]

  • Page 4

    Use of this product is subject to acceptance of the Panda Security End User License Agreement. Panda Security™. TruPrevent registered in the US Patent and Trademark ofce. Microsoft®, Windows® and the Windows logo are trademarks of the Microsoft Corporation in the United States and/or other countries. Intel® is a trademark of Intel Corporati[...]

  • Page 5

    1 Getting information Type of information Where to find ● Set up you r compute r. Quick Setup (t his Guide) ● Use the comp uter. ● Connect to th e Internet. Quick Setup (t his Guide) ● See how-to videos about using the features of your computer. Visit http://www.hp.com/ supportvid eos (Engli sh only) ● Find electronic us er guides and spe[...]

  • Page 6

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  • Page 7

    Connecting to the Internet Steps to connect to the Internet: 1. Connect the hardware as shown on the setup view. 2. Get Internet service. ● Sign up with an Internet Service Pr ovider (ISP). If you already have an account with an ISP , skip this st ep and follow the instructi ons provided by the ISP. 3. Using your Internet connection through your [...]

  • Page 8

    3 Setting up additional features Using an HDMI monitor (select models only) If your computer has a graphics card with an HDMI (High Defi nition Multimedia Interface) connect or, Hewlett-Packa rd recommend s using a DVI or VGA connector for a monitor, and using HDMI to conn ect a TV. If you use HDMI to connect your monitor, you may need to adjust so[...]

  • Page 9

    4 Maintaining your computer Cleaning procedures Keeping your computer system free o f dust, dirt, and heat wil l prolong its life. ● Dust, pet hair, and other particles can build up, creating a bl anket effect; as a result, compo nents can overheat or, in the case of the keyboard and mouse, not work sm oothly and effectiv ely. ● Check your s ys[...]

  • Page 10

    Cleaning the keyboard and mouse When cleani ng the keyboard k eys, use a low setting on a battery-powered v acuum cleaner , to avoid r emoving key cap s and spr ings. 1. Vacuum between the ke ys of the keyboard a nd along the grooves. 2. Use a clea n, dry clot h and isopro pyl (rubbi ng) alcoho l to clean build up on the keyboard keys an d along it[...]

  • Page 11

    5 Troubleshooting Refer to the documentation provided by the product manufactur er for information about peripheral-s pecific problems, s uch as issu es with a monitor or a printer. The following tables present some issues you might encounter while installing, startin g up, or using your comput er and possible solutions. For more information or for[...]

  • Page 12

    Power Symptom Possible solution Computer doe s not turn off when the Power button is presse d. Press an d hold the Power button until the computer tu rns off. Check Power Settings. Computer s huts down automatically. ● The computer might be in an exc eedingly hot e nvironment. Let it c ool down. ● Ensure that com puter air vents are not block e[...]

  • Page 13

    Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized by the computer . Use the mouse to turn off the computer, unpl ug and reconn e ct the keyboard to the back of your computer, and then restart your computer. Mouse (with cab le) does not work or is not detect ed. Unplug and reconnect th e mouse ca [...]

  • Page 14

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  • Page 15

    Speakers and sound Symptom Possible solution If you use an High-Definitio n Multime dia Interfa ce (HDMI) co nnector on the g raphics card (select models onl y) to connec t your monit or to the comput er, you should also connect analog speakers t o the computer Audio Line Out connec tor if you want to h ear sound during the initial setup of the com[...]

  • Page 16

    Symptom Possible solution I cannot conn ect to the Internet. Verify that you a re using the prop er cables for your Internet connection type. Your computer m ight have a dial-u p modem and an Ethe rnet n etwork ada pter (als o called a network interface ca rd, or NIC). A modem uses a standard telephone cable, where as the network adap ter uses a n [...]

  • Page 17

    6 Support information Ways to get help Easy to reach. Easy to use. Award-winn ing HP Customer Support is our promise to help you get the most from your comput er. Whether with tools located on your computer, from information on th e web, by phone, or through your local retailer, you’ll find what you need. Before contacting the HP Customer Care Ce[...]