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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panda Internet Security 2011, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Panda Internet Security 2011 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Panda Internet Security 2011. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Panda Internet Security 2011 should contain:
- informations concerning technical data of Panda Internet Security 2011
- name of the manufacturer and a year of construction of the Panda Internet Security 2011 item
- rules of operation, control and maintenance of the Panda Internet Security 2011 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Panda Internet Security 2011 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Panda Internet Security 2011, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Panda service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Panda Internet Security 2011.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Panda Internet Security 2011 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Quick Start Guide I n t e r n e t S e c u ri t y 2 0 1 1 Important! On t he C D en ve lo pe y ou wi ll fi nd t he ac ti v ati on c od e wi th w hi ch y ou ca n ac ti vat e th e pr od uc t. P le as e ke ep i t in a s afe pl ac e.[...]
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Page 2
Use of this product is subject to acceptance of the Panda Security End User License Agreement enclosed. Panda Security™. TruPrevent is registered in the US Patent and Trademark ofce. Windows Vista and Windows 7 are trademarks or registered trademarks of the Microsoft Corporation in the United States and other countries. All other product names[...]
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Page 3
1 UNINST ALLING OTHER PROGRAMS Important! If you have an antivirus installed on your computer, please completely uninstall it before starting to install Panda Internet Security 2011. To do so, follow these steps: 1. Click the Windows Start button and select Control Panel . 2. Double-click Add or Remove programs ( Pr ograms and features if you have [...]
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Page 4
2 UNINSTALLING OTHER PROGRAMS[...]
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Page 5
3 Follow the steps below to install the product correctly. Once you have followed the instructions in this guide, your computer will be completely protected against viruses and other threats. 1. Starting installation : Insert the CD in your computer’ s CD or DVD drive. If you downloaded Panda Internet Security 2011 from the Internet, run the corr[...]
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Page 6
4 5. Now you will see the License agreement . Click Ye s to accept the terms of the agreement. If you click No , the installation process will not continue. 6. Once you accept the license agreement, the following screen is displayed: Keep the T ypical installation option selected to install the normal components of Panda Internet Security 2011 and [...]
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Page 7
5 8. When the fi les have been copied to your computer, you will see an agreement for collaborating with Panda Security. If you want, you can allow anonymous sending of information about threats that Panda Internet Security 2011 detected on your computer, to help us keep our information up-to-date about the impact of viruses around the world. Simi[...]
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Page 8
6 INSTALLATION[...]
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Page 9
7 It is essential to activate the product in order to bene fi t from the following services: 1. Daily automatic updates, as long as the product services have not expired. 2. Technical support and SOS Virus, the service that provides a rapid response to attacks from unknown viruses. Follow the steps below to activate Panda Internet Security 2011: 1[...]
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Page 10
8 PRODUCT ACTIVATION The wizard will ask you for the data needed to complete the activation. The data required may vary from one case to another. In most cases however, the following data is required: 1. Y our email address : Make sure you enter your email address correctly, otherwise you will not receive important information. 2. Activation code :[...]
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Page 11
9 The automatic updates of Panda Internet Security 2011 are carried out every day. These updates allow the program to recognize all known viruses and threats and keep your computer protected against them. Even though Panda Internet Security 2011 updates automatically while your computer is connected to the Internet, you can also update it easily wh[...]
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Page 12
10 UPDATES AND SCANS Once you have carried out this scan, your computer will be protected and fr ee from all malicious softwar e as well as intrusions and other threats. NOTE: Bear in mind that a full scan of your computer may take several hours. This will depend on the speed of your computer and the amount of data stored on it. We advise you to ru[...]
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Page 13
11 Panda Internet Security 2011 is a complete security tool offering integrated protection for your computer with a range of complementary functions. If you double-click the Panda Internet Security 2011 icon in the taskbar (next to the Windows clock), you will see the main program screen. Here you can see the status of each of the different protect[...]
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Page 14
12 Safe browsing This feature of Panda Internet Security 2011 lets you browse the Internet in a virtual environment, completely independent of your system, to guarantee the security of your computer while you use the Internet. Home network management This system gives you information about the status of the protection on each of the computers on yo[...]
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Page 15
13 What is the activation code? When you buy Panda Internet Security 2011, you receive a code which lets you activate the product so that you can keep it up-to-date and protect your computer against the threats that appear every day. Where can I fi nd the activation code? This will depend on whether you bought the product from a store or if you ha[...]
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Page 16
14 How can I activate a trial version? If you have downloaded a free trial version, you may only use it for a limited period. For Panda Internet Security 2011 to operate during this period, you will have to activate it by following these steps: 1. Click the icon and select Activate the product in the main screen of Panda Internet Security 2011. 2. [...]
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Page 17
15 FAQs Once you are in the client download area, follow these instructions: 1. Click Download . 2. Enter the user name and password provided and click Enter . 3. In the Downloads available for ... section, click the Software folder. 4. When you open this folder, you will see the fi les corresponding to your product. Click on the master (complete [...]
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Page 18
16 Visit the Technical Support Center where you will fi nd up-to-the-minute information about the product: http://www .pandasecurity .com/homeusers/support. If you have not found the answer to your question on the website, our technicians are on hand to help you. Send an email to internetsecurity .techsupport.usa@pandasecurity .com , and we will r[...]
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Page 19
© Panda Security 2010 0710-IS11GR-US-01[...]