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Patton electronic 2977 manual

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Table of contents for the manual

  • Page 1

    Model 2977 Family DialFire Remote Access Ser ver User Guide Document Number: 107131U Rev . A Part Number: 07M2977 Revised: December 4, 2002[...]

  • Page 2

    P atton Electronics Company , Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA tel: +1 (301) 975-1000 fax: +1 (301) 869-9293 support: +1 (301) 975-1007 web: www .patton.com e-mail: support@patton.com Copyright © 2002, P atton Electronics Company . All rights reserved. The information in this document is subject to change without notice. P a[...]

  • Page 3

    3 Contents Compliance Infor mation .......................................................................................................................................7 Radio and TV Interference ..................................................................................................................................... 7 Industry Canada [...]

  • Page 4

    Contents Model 2977 DialFire RAS User Guide 4 Introduction ..........................................................................................................................................................41 Driver installation for the Windows 2000 operating system.............................................................................[...]

  • Page 5

    5 Model 2977 DialFire RAS User Guide Contents Changing Serial Port Names ...........................................................................................................................51 Procedure .............................................................................................................................................[...]

  • Page 6

    Contents Model 2977 DialFire RAS User Guide 6[...]

  • Page 7

    7 Compliance Information Radio and TV Inter ference The M odel 2977 generates and uses radio frequency energy , and if not installed and used properly—that is, in strict accordance with the manufactur er's instructions—may cause interference to radio and television recep- tion. The Model 2977 has been tested and found to comply with the li[...]

  • Page 8

    Compliance Information Model 2977 DialFire RAS User Guide 8 you in advance. If y ou elect to do so, you have the right to file a complaint with the FCC. If y ou have any trou- ble operating the M odel 2977, please contact P atton Electronics T echnical S upport at +1 301-975-1000. The telephone company may ask you to disconnect the equipment from [...]

  • Page 9

    9 Model 2977 DialFire RAS User Guide Compliance Information FCC Part 68 Compliance Statement This equipment complies with P art 68 of FCC Rules. Please note the following: 1. Y ou are requir ed to request ser vice from the telephone company before y ou connect the RAS to a network. When you request T1 Service, you must provide the telephone company[...]

  • Page 10

    Compliance Information Model 2977 DialFire RAS User Guide 10[...]

  • Page 11

    11 About this user guide This guide describes installing and configuring a P atton Electronics M odel 2977 Remote Access S er ver (RAS). I t provides: • An introduction to your P atton product, how to install, configure and use the P atton product and, if appli- cable, how to troubleshoot should y ou encounter a problem • Configuration examp[...]

  • Page 12

    About this user guide Model 2977 DialFire RAS User Guide 12 Precautions Precautions N otes and cautions, which have the following meanings, are used throughout this guide to help y ou become aware of potential RAS problems: Note Calls attention to important information. T ypographical conventions used in this document This section describes the typ[...]

  • Page 13

    Typographical conventions used in this document 13 Model 2977 DialFire RAS User Guide About this user guide Mouse conventions The following conventions ar e used when describing mouse actions: T able 5. Mouse conventions Convention Meaning Left mouse button This button refers to the primar y or leftmost mouse button (unless you have changed the def[...]

  • Page 14

    About this user guide Model 2977 DialFire RAS User Guide 14 Typographical conventions used in this document[...]

  • Page 15

    15 Chapter 1 DialFire Model 2977 RAS Adapters Chapter contents Introduction ..........................................................................................................................................................16 Model 2977 DialFire RAS overview ....................................................................................[...]

  • Page 16

    1 • DialFire Model 2977 RAS Adapters Model 2977 DialFire RAS User Guide 16 Introduction Introduction The P atton DialF ire M odel 2977 family of DSP-based RAS concentrator adapters are designed for such ser ver- based applications as modem-pooling, remote access, advanced fax, W orld-Wide W eb and branch office inter- networking. The dense modem[...]

  • Page 17

    Model 2977 DialFire RAS overview 17 Model 2977 DialFire RAS User Guide 1 • DialFire Model 2977 RAS Adapters Model 2977/B4 DialFire BRI RAS The M odel 2977 DialF ire BRI RAS (see figure 1) is the ultimate W AN adapter card for use with BRI lines. I t is designed to work in a standard PCI 2.1 slot (5.0 or 3.3 v olts) and can terminate four BRI com[...]

  • Page 18

    1 • DialFire Model 2977 RAS Adapters Model 2977 DialFire RAS User Guide 18 Supported Operating Systems Supported Operating Systems The M odel 2977 DialF ire RAS supports the operating systems shown in table 6. T able 6. Suppor ted operating systems Platform Operating System Notes Microsoft (primar y) Windows NT 4.0 Ser vice Pack 4 or higher Windo[...]

  • Page 19

    19 Chapter 2 Preparation Chapter contents Completing a configuration worksheet ..................................................................................................................20 DialFire Basic BRI Configuration Worksheet ........................................................................................................21 Dial[...]

  • Page 20

    2 • Preparation Model 2977 DialFire RAS User Guide 20 Completing a configuration worksheet Completing a configuration worksheet The following worksheets ar e available for documenting the line provisioning for your RAS configuration: • DialF ire Basic BRI Configuration W orksheet (see page 21) • DialF ire Channelized T1, Long-Haul Configu[...]

  • Page 21

    DialFire Basic BRI Configuration Worksheet 21 Model 2977 DialFire RAS User Guide 2 • Preparation DialFire Basic BRI Configuration W orksheet U se the form below to gather the information that may be required to complete the configuration of your D ial- F ire RAS B4STU adapter within your operating system environment. Note N ot all operating sys[...]

  • Page 22

    2 • Preparation Model 2977 DialFire RAS User Guide 22 DialFire PTE Configuration Worksheet, Channelized T1, Long Haul (External T1) DialFire PTE Configuration W orksheet, Channelized T1, Long Haul (External T1) U se the worksheet below to collect the information that may be required to complete the configuration of y our DialF ire PTE adapter w[...]

  • Page 23

    DialFire Channelized T1, Short-Haul Configuration Worksheet 23 Model 2977 DialFire RAS User Guide 2 • Preparation DialFire Channelized T1, Short-Haul Configuration W orksheet U se the worksheet below to collect the information that may be required to complete the configuration of y our DialF ire PTE adapter within your operating system environm[...]

  • Page 24

    2 • Preparation Model 2977 DialFire RAS User Guide 24 DialFire PTE ISDN E1 (Euro ISDN) Configuration Worksheet DialFire PTE ISDN E1 (Euro ISDN) Configuration W orksheet U se the worksheet below to collect the information that may be required to complete the configuration of y our DialF ire PTE adapter within your operating system environment. N[...]

  • Page 25

    DialFire PTE ISDN T1 (PRI), Long-Haul (External T1) Configuration Worksheet 25 Model 2977 DialFire RAS User Guide 2 • Preparation DialFire PTE ISDN T1 (PRI), Long-Haul (External T1) Configuration W orksheet U se the worksheet below to collect the information that may be required to complete the configuration of y our DialF ire PTE adapter withi[...]

  • Page 26

    2 • Preparation Model 2977 DialFire RAS User Guide 26 DialFire PTE ISDN T1 (PRI), Long-Haul (External T1) Configuration Worksheet After completing the worksheet, go to chapter 3, “Installing the Model 2977 adapter” on page 29. Before Y ou Install the DialFire RAS B4ST Adapter… Order the ISDN Line If you do not have an ISDN line installed, y[...]

  • Page 27

    DialFire ISDN T1 (PRI), Short-Haul Configuration Worksheet 27 Model 2977 DialFire RAS User Guide 2 • Preparation DialFire ISDN T1 (PRI), Short-Haul Configuration W orksheet U se the worksheet below to collect the information that may be required to complete the configuration of y our DialF ire PTE adapter within your operating system environmen[...]

  • Page 28

    2 • Preparation Model 2977 DialFire RAS User Guide 28 DialFire ISDN T1 (PRI), Short-Haul Configuration Worksheet Note After completing the worksheet, go to chapter 3, “Installing the M odel 2977 adapter” on page 29 Before Y ou Install the DialFire RAS B4ST Adapter… Order the ISDN Line If you do not have an ISDN line installed, you need to c[...]

  • Page 29

    29 Chapter 3 Installing the Model 2977 adapter Chapter contents Introduction ..........................................................................................................................................................30 Model 2977 B4 ST adapter installation ..............................................................................[...]

  • Page 30

    3 • Installing the Model 2977 adapter Model 2977 DialFire RAS User Guide 30 Introduction Introduction This chapter contains the following procedur es for installing your Model 2977 adapter . Refer to the appropri- ate procedure and complete it, then go to chapter 4, “D river installation and configuration ” on page 39 to install the software[...]

  • Page 31

    Model 2977 B4 ST adapter installation 31 Model 2977 DialFire RAS User Guide 3 • Installing the Model 2977 adapter The terminating switches must be changed in pairs (one for transmit and one for receive), as sho wn in figure 3. The figure shows the switches set for no termination (OFF position). T o terminate the lines, place the switches in the[...]

  • Page 32

    3 • Installing the Model 2977 adapter Model 2977 DialFire RAS User Guide 32 Model 2977 B4 U adapter installation 9. Replace the computer ’ s cover . 10. Connect the telephone line(s) to the adapter (see figure 3 on page 31 for connector locations). Adapter installation is complete. R efer to Chapter 4, “Driver installation and configuration[...]

  • Page 33

    Model 2977 B4 U adapter installation 33 Model 2977 DialFire RAS User Guide 3 • Installing the Model 2977 adapter Figure 4. DialFire BRI connectors 9. Connect the telephone line(s) to the adapter (see figure 4 for connector locations). Adapter installation is complete. R efer to Chapter 4, “Driver installation and configuration ”.[...]

  • Page 34

    3 • Installing the Model 2977 adapter Model 2977 DialFire RAS User Guide 34 Model 2977 PE1 PE2 adapter installation Model 2977 PE1 PE2 adapter installation The DialF ire RAS PTE Series adapters pr ovide one or two 30B+D PRI interfaces in a package that fits in a sin- gle PCI slot in your server . Because it uses DSP (digital signal processor) te[...]

  • Page 35

    Model 2977 PT1 PT2 adapter installation 35 Model 2977 DialFire RAS User Guide 3 • Installing the Model 2977 adapter 6. W rite down the serial number of the adapter in the space provided belo w . The serial number label has the general form: “S/N (S) XXX XXXXX” Serial N umber: ________________________ 7. Insert the adapter into the slot and sc[...]

  • Page 36

    3 • Installing the Model 2977 adapter Model 2977 DialFire RAS User Guide 36 Model 2977 daughter board installation 3. P ut on the wrist strap (included in your DialF ire RAS package) and attach it to the computer’ s chassis. 4. Locate an available full-length PCI slot in your computer and remo ve the slot plate. 5. Remo ve the DialF ire RAS ada[...]

  • Page 37

    Model 2977 daughter board installation 37 Model 2977 DialFire RAS User Guide 3 • Installing the Model 2977 adapter 4. Remo ve the daughter card from its ESD protective packaging. 5. U sing the screws provided, attach the four spacers to the DialF ire adapter , on the side with the connector , as shown in figure 7 (belo w) and figure 8 on page 3[...]

  • Page 38

    3 • Installing the Model 2977 adapter Model 2977 DialFire RAS User Guide 38 Model 2977 daughter board installation Figure 8. CompactPCI (cPCI) Board: Installing the Daughter Card on the DialFire PTE Adapter 7. Secure the daughter car d to the adapter with the remaining four screws. 8. Install the adapter in your computer or stor e it in a static [...]

  • Page 39

    39 Chapter 4 Driver installation and configuration Chapter contents Introduction ..........................................................................................................................................................41 Driver installation for the Windows 2000 operating system......................................................[...]

  • Page 40

    4 • Driver installation and configuration Model 2977 DialFire RAS User Guide 40 Configuring Dial-up Networking Connections ...............................................................................................50 Procedure .....................................................................................................................[...]

  • Page 41

    Introduction 41 Model 2977 DialFire RAS User Guide 4 • Driver installation and configuration Introduction This chapter contains the following procedur es for installing and configuring your Model 2977 software driv er . Refer to the appropriate pr ocedure and complete it, then go to chapter 5, “U sing the Viewer ” on page 53 to install the P[...]

  • Page 42

    4 • Driver installation and configuration Model 2977 DialFire RAS User Guide 42 Driver installation for the Windows 2000 operating system Installing the Driver U se this procedure to install a P atton device driver on Microsoft Windows 2000. Note If you installed your adapter befor e per forming this procedure, go to Completing an Installation in[...]

  • Page 43

    Driver installation for the Windows 2000 operating system 43 Model 2977 DialFire RAS User Guide 4 • Driver installation and configuration – Choose Properties Begin the upgrade process: – Click the Driver tab – Click the Update Driver ... button – Click Next > – V erify that the default option is selected, "Sear ch for a suitable[...]

  • Page 44

    4 • Driver installation and configuration Model 2977 DialFire RAS User Guide 44 Driver installation for the Windows 2000 operating system Begin the upgrade process: – Click the Driver tab – Click the Update Driver ... button – Click Next > – V erify that the default option is selected, "Sear ch for a suitable driver for my device [...]

  • Page 45

    Driver installation for the Windows 2000 operating system 45 Model 2977 DialFire RAS User Guide 4 • Driver installation and configuration Configuring Outgoing Dial-up Networking Connections U se this procedure to configure outgoing Dial-up N etworking connections from your server to other systems. Y ou should have already installed the P atton [...]

  • Page 46

    4 • Driver installation and configuration Model 2977 DialFire RAS User Guide 46 Driver installation for the Microsoft Windows NT operating system 3. Choose Properties . 4. Configure the options as necessary . Refer to Windo ws Help for more information. Uninstalling the Driver U se this procedure to uninstall the Microsoft Windows 2000 device dr[...]

  • Page 47

    Driver installation for the Microsoft Windows NT operating system 47 Model 2977 DialFire RAS User Guide 4 • Driver installation and configuration 5. F ollow the prompts Installing the Driver: Downloaded U se this procedure to install a driver that you have do wnloaded from the P atton Electronics S uppor t W eb site ( http://support.patton.com ).[...]

  • Page 48

    4 • Driver installation and configuration Model 2977 DialFire RAS User Guide 48 Driver installation for the Microsoft Windows NT operating system The system asks you to specify a F rame T ype. 8. Choose 802.3 and then Continue . The network bindings page appears. 9. Choose Next to accept the bindings and Next again to star t the network. 10. Ente[...]

  • Page 49

    Driver installation for the Microsoft Windows NT operating system 49 Model 2977 DialFire RAS User Guide 4 • Driver installation and configuration o Configure the device as desired. o Choose OK . – If all devices are to be configur ed the same, use Clone . Otherwise, repeat these steps for each device. 3. If you have a RAS B or RAS PTE adapter[...]

  • Page 50

    4 • Driver installation and configuration Model 2977 DialFire RAS User Guide 50 Driver installation for the Microsoft Windows NT operating system 2. Choose Users > Permission from the menu. 3. Configure permission. U se Microsoft Windows NT online help for information. Configuring Dial-up Networking Connections U se this procedure to config[...]

  • Page 51

    Driver installation for the Microsoft Windows NT operating system 51 Model 2977 DialFire RAS User Guide 4 • Driver installation and configuration 4. If you have installed external modems on an A cceleP ort Xp adapter or if you have configured internal modems on AcceleP ort or DialF ire adapters, remov e them from the Windo ws NT Modem list by do[...]

  • Page 52

    4 • Driver installation and configuration Model 2977 DialFire RAS User Guide 52 Driver installation for the Microsoft Windows NT operating system[...]

  • Page 53

    53 Chapter 5 Using the Viewer Chapter contents About Patton View ................................................................................................................................................54 Starting Patton View .....................................................................................................................[...]

  • Page 54

    5 • Using the Viewer Model 2977 DialFire RAS User Guide 54 About Patton View About Patton V iew P atton View is a diagnostic utility—curr ently available only for the Micr osoft W indows 2000 operating sys- tem—that provides tools to monitor and tr oubleshoot P atton adapter connections. P atton Viewer includes the following features: • Lin[...]

  • Page 55

    55 Chapter 6 Operation and shutdown Chapter contents Activating the Model 2977 ....................................................................................................................................56 De-activating the Model 2977 ...........................................................................................................[...]

  • Page 56

    6 • Operation and shutdown Model 2977 DialFire RAS User Guide 56 Activating the Model 2977 Activating the Model 2977 The M odel 2977 RAS activates automatically when pow er is applied to computer in which the RAS is installed. De-activating the Model 2977 T o de-activate a M odel 2977 RAS, the computer in which the RAS is installed must be power [...]