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Paxar 610 manual

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Table of contents for the manual

  • Page 1

    Users Manual 610 / 611 / 612 Printers PAXAR Systems Group Manual Edition 2.1 16 March 2001 Manual Part Number 441397[...]

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    Users Manual - 610/611/612 Printers Contents • • i Contents Getting Started 1 Audience .............................................................................................................................. 2 Unpacking the Printer ........................................................................................................... [...]

  • Page 4

    ii • • Contents Users Manual - 610/611/612 Printers Lubricating the Knife ......................................................................................................... 43 Troubleshooting 44 Printing a Test Label .......................................................................................................... 45 Troubleshoot[...]

  • Page 5

    Users Manual - 610/611/612 Printers Getting Started • • 1 Getting Started The Paxar 610 / 611 / 612 Care Label printers let you print text, graphics, and bar codes on thermal transfer (ribbon) fabric labels. This chapter includes information about ♦ Unpacking the printer. ♦ Connecting the power cord. ♦ Connecting the communications cable.[...]

  • Page 6

    2 • • Getting Started Users Manual - 610/611/612 Printers Audience The Operator's Handbook is for the person who prints and applies labels. Unpacking the Printer After you unpack the printer, you should have: a 610 / 611 / 612 printer, power cord, communication cable and a ribbon take-up core (may already be on take-up reel). Keep the box [...]

  • Page 7

    Users Manual - 610/611/612 Printers Getting Started • • 3 Establishing Communications Before the printer can accept print jobs from the host, you must: ♦ Connect the communication cable to the printer and to the host. ♦ Set the communication values on the printer to match those at the host. (Only required if you are using the serial port.) [...]

  • Page 8

    4 • • Getting Started Users Manual - 610/611/612 Printers Default Printer Settings These defaults can be changed using Paxar's PCMate software. Print Speed - 4.0 ips (inches per second), Ribbon - High Energy, Supply Type - Black Mark, Contrast - 255, Backfeed - Enabled, Dispense Position - 120 dots, Backfeed Distance - 110 dots. Using the [...]

  • Page 9

    Users Manual - 610/611/612 Printers Getting Started • • 5 Button Functions Feed: Prints a label in the On-Demand mode. Feeds a blank label if there is no print job. Prints a label with error information that is useful to your System Administrator if an error is displayed. Pause: Pauses the current print job or resumes a paused print job. When t[...]

  • Page 10

    6 • • Getting Started Users Manual - 610/611/612 Printers Setting Dip Switches To change the DIP switch settings, move the switches to the desired position and then turn on the printer. If you select Software Controlled, the parameters in Packet F will override the communication settings. Software Controlled uses the last sent Packet F settings[...]

  • Page 11

    Users Manual - 610/611/612 Printers Getting Started • • 7 DIP Switches Upper DIP Switches 1 2 3 4 5 6 7 8 Baud Rate 38400 19200 9600 4800 2400 1200 Software Control ON ON OFF ON OFF ON ON OFF OFF OFF ON ON OFF ON OFF OFF OFF ON OFF OFF OFF Data Bits 7 Data Bits 8 Data Bits ON OFF Stop Bits 2 Stop Bits 1 Stop Bit ON OFF Parity Even Odd None ON O[...]

  • Page 12

    8 • • Getting Started Users Manual - 610/611/612 Printers Lower DIP Switches 1 2 3 4 5 6 7 8 Flow Control XON/XOFF RTS/CTS DTR ON OFF OFF ON OFF OFF Diagnostics Normal Diagnostics Mode OFF ON Verifier No Verifier Verifier Installed OFF ON Supply Type Die Cut or Edge Aperture Black Mark Continuous Center Aperture OFF OFF OFF ON ON OFF ON ON Ribb[...]

  • Page 13

    Users Manual - 610/611/612 Printers Loading Supplies • • 9 Loading Supplies This chapter describes how to load a roll of supply and a ribbon roll. You can use Paxar's fabric label kits containing fabric labels and ribbon. If you switch from black mark to continuous supplies make sure the DIP switches are set correctly. Make sure you use on[...]

  • Page 14

    10 • • Loading Supplies Users Manual - 610/611/612 Printers Loading Labels – 610 / 611 For instructions for loading labels for the 612, see page 15. Make sure the printer is configured for the correct supply type. To load a roll of labels: 1. Open the cover. 2. Unlock the printhead by turning the retaining latch.[...]

  • Page 15

    Users Manual - 610/611/612 Printers Loading Supplies • • 11 3. Lift printhead assembly using the printhead tab until the assembly locks into place. CAUTION Make sure you use only approved Paxar supplies. See Appendix A, "Specifications and Accessories" for a list of Paxar supplies or contact your Paxar Representative for more informat[...]

  • Page 16

    12 • • Loading Supplies Users Manual - 610/611/612 Printers 6. Push down on the supply lever to unlock the supply guides. 7. Lay the label strip across the supply guide. Lift the auxiliary rollers slightly and thread the supply under the rollers until it appears in the knife opening. CAUTION Make sure the supply is straight in the supply path a[...]

  • Page 17

    Users Manual - 610/611/612 Printers Loading Supplies • • 13 9. Adjust the supply guides so they touch the supply. Push up on the supply lever to lock the supply guides into place. 10. Hold the printhead assembly by the printhead tab while pressing down on the printhead release. 11. Close the printhead by pressing down on the thumb well until yo[...]

  • Page 18

    14 • • Loading Supplies Users Manual - 610/611/612 Printers 12. Close the cover. 13. Press Feed to position the supply under the printhead. You may need to adjust the wide/narrow knobs depending on the width of your supply. See Chapter 4, "Care and Maintenance" for more information. If the printer will be unused for extended periods o[...]

  • Page 19

    Users Manual - 610/611/612 Printers Loading Supplies • • 15 Loading Labels – 612 Make sure the printer is configured for the correct supply type. To load a roll of labels: 1. Open the cover. 2. Unlock the printhead by turning the retaining latch.[...]

  • Page 20

    16 • • Loading Supplies Users Manual - 610/611/612 Printers 3. Lift printhead assembly using the printhead tab until the assembly locks into place. CAUTION Make sure you use only approved Paxar supplies. See Appendix A, "Specifications and Accessories" for a list of Paxar supplies or contact your Paxar Representative for more informat[...]

  • Page 21

    Users Manual - 610/611/612 Printers Loading Supplies • • 17 IMPORTANT 6. Before threading the printer, you must set the label length adjustment. Turn the Label Length Adjustment Knob (A) so that the pointer on the turn bar is lined up with the black bar on the Label Length Gauge that corresponds to the length of the label to be printed . This i[...]

  • Page 22

    18 • • Loading Supplies Users Manual - 610/611/612 Printers 7. Lay the label strip across the supply guide (B). It is not necessary at this point to put the label strip in the guide. Lay the label strip across the platen roller (C) and thread the end of the strip into the gap between the platen roller and the auxiliary feed (D). B C D 8. Reach [...]

  • Page 23

    Users Manual - 610/611/612 Printers Loading Supplies • • 19 9. Bring the label strip over the guide roller and across the platen roller to the left of the strip that is already around the roller. Place the end of the strip into the auxiliary feed and feed it through using the advance knob (G). Press the advance knob toward the printer to engage[...]

  • Page 24

    20 • • Loading Supplies Users Manual - 610/611/612 Printers Loading Ribbon To load ribbon: 1. Open the cover. 2. Unlock the printhead by turning the retaining latch. 3. Lift printhead assembly using the printhead tab until the assembly locks into place. CAUTION Make sure you use only approved Paxar supplies. See Appendix A, "Specifications[...]

  • Page 25

    Users Manual - 610/611/612 Printers Loading Supplies • • 21 4. Push the deflector tab down. 5. Slide the extra ribbon core on the take-up reel as far as it will go with the writing on the end of the core facing out. Use your empty ribbon core as the take-up core. The take-up core only fits on the take-up reel one way. (An extra take-up core is [...]

  • Page 26

    22 • • Loading Supplies Users Manual - 610/611/612 Printers 7. Slide the ribbon onto the back reel as far as it will go with the writing on the end of the core facing out. The ribbon roll only fits on the reel one way. Carefully unwind a few inches of ribbon from the bottom of the roll. 8. Carefully feed the ribbon under both ribbon rollers and[...]

  • Page 27

    Users Manual - 610/611/612 Printers Loading Supplies • • 23 10. Align the ribbon with the printhead and supply. CAUTION Make sure the ribbon is straight and centered throughout the path. 11. Rotate the take-up core until the leader is past the printhead. 12. Remove any slack in the ribbon by turning the take-up reel clockwise. 13. Hold the prin[...]

  • Page 28

    24 • • Loading Supplies Users Manual - 610/611/612 Printers 14. Close the printhead by pressing down on the thumb well until you hear it click into place. Close the cover. Adjusting the Wide/Narrow Knobs You may need to adjust the two wide/narrow knobs according to the width of your supply. For supply that is more than two inches, adjust the kn[...]

  • Page 29

    Users Manual - 610/611/612 Printers Loading Supplies • • 25 For narrow supplies, turn the wide/narrow knobs counter-clockwise with a screwdriver until it pops back up. The adjustment is shown in the wide position.[...]

  • Page 30

    26 • • Printing Users Manual - 610/611/612 Printers Printing ♦ This chapter explains how to - ♦ Use on-demand mode printing. ♦ Print an error label. ♦ Adjust the print positions. ♦ Print care symbols and special characters, such as the Euro-Dollar symbol. Printing The host sends online packets containing print jobs to the printer. To [...]

  • Page 31

    Users Manual - 610/611/612 Printers Printing • • 27 Printer Alignment - Top and Bottom Copy – 612 The 612 printer must be adjusted so that the copy on the top and bottom of the label lines up correctly. On the base of the unit near the supply roll is an adjustment guide (see the picture on page 17). On the guide are several black bars, each o[...]

  • Page 32

    28 • • Printing Users Manual - 610/611/612 Printers Non-Printing Zone A non-print zone is required for text (light copy) and bar codes (heavy copy). Thin lines and most fonts require a 0.25-inch non-print zone at the leading edge of the label. Bar codes, bold fonts, and Care symbol fonts require a 0.375-inch non-print zone at the leading edge o[...]

  • Page 33

    Users Manual - 610/611/612 Printers Printing • • 29 Printing Serial Bar Codes Currently, the 610 / 611 / 612 printer does not support printing serial (ladder) bar codes. Parallel (Picket Fence) Bar Code Serial (Ladder) Bar Code Adjusting Print Positions You can adjust the supply, print, and margin positions by using the control panel buttons. M[...]

  • Page 34

    30 • • Printing Users Manual - 610/611/612 Printers Resend the format so these changes take effect. Change the settings after the batch is done printing. Review the following definitions for the different print position adjustments. Supply Position Adjusts the machine to print at the vertical 0,0 point on the supply. Increase the supply positio[...]

  • Page 35

    Users Manual - 610/611/612 Printers Printing • • 31 Using the Knife The installed knife is two and a half (2-1/2) inches away from the printhead. Pressing and holding Feed for two seconds marks the tag under the printhead to be cut when it reaches the knife. Depending on the length of your supply, you may lose up to two tags after the last batc[...]

  • Page 36

    32 • • Printing Users Manual - 610/611/612 Printers Care Symbol Font Samples Ginetex Font The following table shows the characters available with Ginetex Font 70 and Font 71. Font 70 can fit five (5) symbols in 22mm (0.88 inches). Nafta Font The following table shows the characters available with Nafta Font 72 and Font 73.[...]

  • Page 37

    Users Manual - 610/611/612 Printers Care and Maintenance • • 33 Care and Maintenance This chapter tells you how to ♦ Clear supply jams ♦ Clear knife jams ♦ Clean the printhead and platen roller ♦ Replace a printhead ♦ Adjust print contrast ♦ Replace a fuse ♦ Lubricate the knife CAUTION Do not use sharp objects to clean the printhe[...]

  • Page 38

    34 • • Care and Maintenance Users Manual - 610/611/612 Printers Clearing Supply Jams When you are printing and a jam occurs, the Supplies light on the printer's front panel blinks. To clear the jam: 1. Turn off the printer. 2. Open the cover and printhead assembly. 3. If necessary, remove the supply roll and ribbon. 4. Remove the jammed su[...]

  • Page 39

    Users Manual - 610/611/612 Printers Care and Maintenance • • 35 Cleaning The rate and frequency at which you print determines how often you must clean the printer. You may need to clean the printhead and platen roller: ♦ If there is any lint or debris build up in the supply path ♦ Whenever you load new supplies ♦ Daily if your printer is [...]

  • Page 40

    36 • • Care and Maintenance Users Manual - 610/611/612 Printers 5. Moisten another cotton swab with isopropyl alcohol. Rub the cotton swab across the printhead and remove any build-up. 6. Rub the cotton swab across the supply sensor and remove any build-up. 7. Clean the build-up in the supply path. 8. Let the printer dry and reload your supplie[...]

  • Page 41

    Users Manual - 610/611/612 Printers Care and Maintenance • • 37 9. Close the exit cover by pushing firmly on it as shown. Both latches will click into place. 10. Close the cover and printhead assembly. 11. Turn on the printer. 12. Press Feed to position the supply under the printhead. Replacing the Printhead You may have to replace the printhea[...]

  • Page 42

    38 • • Care and Maintenance Users Manual - 610/611/612 Printers 3. Unlock the printhead by turning the retaining latch. 4. Press forward and down on the two latches on top of the printhead assembly as shown. The printhead will drop down. 5. Lift the printhead assembly using the printhead tab and push back until the printhead assembly clicks int[...]

  • Page 43

    Users Manual - 610/611/612 Printers Care and Maintenance • • 39 6. Carefully unplug the cable from the printhead as shown. CAUTION The printhead is sensitive to static electricity, which can damage the printhead or reduce its life. Ground yourself by touching some metal, such as the printer's metal base, before touching the printhead. 7. C[...]

  • Page 44

    40 • • Care and Maintenance Users Manual - 610/611/612 Printers 9. Snap the printhead into place. Make sure the printhead cable does not touch the ribbon roll. 10. Clean the new printhead with a cotton swab dipped in isopropyl alcohol to remove any salt or oil left from handling. 11. Let the printhead dry and reload your supplies. 12. Close the[...]

  • Page 45

    Users Manual - 610/611/612 Printers Care and Maintenance • • 41 Adjusting the Print Contrast You may need to adjust the print contrast if the printing is too light or too dark. Having the correct print contrast is important because it affects how well your bar codes scan and how long your printhead lasts. Using a thin screwdriver, turn contrast[...]

  • Page 46

    42 • • Care and Maintenance Users Manual - 610/611/612 Printers Replacing the Fuse The printer is shipped with a 115-volt or 220 volt slo-blow fuse. To replace the fuse: 1. Disconnect the printer from the power source. 2. Use a screwdriver to pry open the fuse box in the back of the printer as shown. 3. Remove the old fuse and insert a new one.[...]

  • Page 47

    Users Manual - 610/611/612 Printers Care and Maintenance • • 43 Lubricating the Knife We recommend lubricating the knife after using 15 rolls of supply or performing 100,000 cuts. To prevent excessive wear on the knife, regularly lubricate the knife cams. The cam are located directly below the guiding holes. To lubricate the knife: 1. Turn off [...]

  • Page 48

    44 • • Troubleshooting Users Manual - 610/611/612 Printers Troubleshooting This chapter provides ; ♦ Information about printing a test label. ♦ Solutions to minor printing problems. ♦ Explanations of error messages you may receive while using the printer.[...]

  • Page 49

    Users Manual - 610/611/612 Printers Troubleshooting • • 45 Printing a Test Label To print test labels: NOTE: Do not print a test label on the 612 printer. Press Feed and Pause simultaneously. Hold for one second and release. Labels similar to these print: The first label shows the printer’s configuration by packer (A – G). The second label [...]

  • Page 50

    46 • • Troubleshooting Users Manual - 610/611/612 Printers Troubleshooting This section helps you correct some problems that may occur. Problem Action Error message appears during startup. Turn off the printer, wait fifteen seconds and then turn on the printer. Call Technical Support if the error message reappears. Does not print. Check supply.[...]

  • Page 51

    Users Manual - 610/611/612 Printers Troubleshooting • • 47 Error Messages You may receive the following types of error messages: ♦ Data Errors ♦ Communication Errors Some errors numbered 400 – 438 and 500 – 574 are internal software errors. Errors numbered 900 – 999 are hard printer failures. If you cannot clear an error, turn off the[...]

  • Page 52

    48 • • Troubleshooting Users Manual - 610/611/612 Printers 018 Code page selection defined in the field must be 0 (Internal), 1 (ANSI), 2 (DOS 437), or 3 (DOS 850). 020 Vertical magnification must be 1 to 7 . 021 Horizontal magnification must be 1 to 7 . 022 Color must be B, D, O, R, or W . 023 Intercharacter gap must be 0 to 99 dots. 024 Field[...]

  • Page 53

    Users Manual - 610/611/612 Printers Troubleshooting • • 49 204 Source field must be 0 to 999 . 205 Copy type must be 1 (Copy after rules) or 2 (Copy before rules). 206 Increment / Decrement selection must be I (increment) or D (decrement). 207 Incrementing start position must be 0 to 2710 . 208 Incrementing end position must be 0 to 2710 . 209 [...]

  • Page 54

    50 • • Troubleshooting Users Manual - 610/611/612 Printers 263 P rimary monetary symbol is invalid. 264 Secondary symbol selection must be 0 (none) or 1 (primary secondary sign). 265 Monetary decimal places must be 0 to 3 . 266 Character string length in Packet E must be 5 (MPCL control characters) or 7 (ENQ/IMD command character). 267 Baud rat[...]

  • Page 55

    Users Manual - 610/611/612 Printers Troubleshooting • • 51 352 Insufficient font memory is available for the downloaded font. 380 Job request is outside the range 0 to 4 . 400 Invalid character following {. 401 Internal software failure. Call Technical Support. 402 Field separator is not in the expected location. 403 Field separator was not fou[...]

  • Page 56

    52 • • Troubleshooting Users Manual - 610/611/612 Printers Communication Failures Errors 409 to 413 usually indicate a communication failure. These errors happen when the host and the printer cannot communicate. Ask your System Administrator for help. Error Description/Action 409 Printer memory is full. Delete unnecessary formats or graphics fr[...]

  • Page 57

    Users Manual - 610/611/612 Printers Troubleshooting • • 53 Data Formatting Errors Errors 571 to 618 are data formatting errors. This type of error happens when a field prints incorrectly. Your System Administrator can correct the format, batch, or graphic packet and send the print job again. For errors 571 to 614, the printer will still print, [...]

  • Page 58

    54 • • Troubleshooting Users Manual - 610/611/612 Printers Machine Faults Errors 700 to 765 happen when there is a problem with the printer. Error Description/Action 700 An error is pending and the printer cannot continue with the batch. 701 Printer received a comman d that it cannot execute while it is running. 702 Check your printer’s SETUP[...]

  • Page 59

    Users Manual - 610/611/612 Printers Troubleshooting • • 55 768 Printhead has more than 10 bad dots or is not connected. Make sure the printhead is connected and if necessary, replace the printhead. 770 The print motor is not ready. Call Technical Support. 771 The format specified by the application was not found. Reload your application and for[...]

  • Page 60

    56 • • Appendix A - Specifications & Accessories Users Manual - 610/611/612 Printers Appendix A - Specifications & Accessories Printer Specifications Height: 12.5 inches (318 mm) Width: 12 inches (305 mm) Depth: 13 inches (330 mm) Weight: 29 lb. (13 kg) Shipping Weight: 33 lb. (15 kg) Power: 115 Vac, 60Hz, 100 Vac, 50/60 Hz, 230 Vac, 50[...]

  • Page 61

    Users Manual - 610/611/612 Printers Appendix A - Specifications & Accessories • • 57 Supply Specifications Supply Types: Thermal Transfer Perforated Fabric Labels Fabric Label Kits: Kits include fabric and ribbon Paxar Systems: The fabric is available in standard widths, ranging from 1.0 inch (25 mm) to 1.75 inches (45 mm), perforated to st[...]

  • Page 62

    58 • • Appendix A - Specifications & Accessories Users Manual - 610/611/612 Printers Ribbon Specifications Ribbon Storage: Do not leave ribbon in direct sunlight, high temperatures, or high humidity. Ribbon Type: CT1111 (Paxar Systems) Ribbon Widths: CT1111 is available in the following widths: 1.3 inches (33 mm) 1.61 inches (41 mm) 2.16 in[...]

  • Page 63

    Users Manual - 610/611/612 Printers Contacting Paxar • • 59 Accessories ♦ International Fonts ♦ Internal TwinAx/CoAx Protocol Convertor ♦ LAN Print Server RJ-45 Connector (10BaseT) BNC Connector (10Base2) ♦ Printhead Assembly Kit ♦ Ribbon Take-up Core (available in two, three, or four inches) ♦ RTS/CTS Communication Cable – 119806[...]