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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Paxar MO 9742, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Paxar MO 9742. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Paxar MO 9742 should contain:
- informations concerning technical data of Paxar MO 9742
- name of the manufacturer and a year of construction of the Paxar MO 9742 item
- rules of operation, control and maintenance of the Paxar MO 9742 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Paxar MO 9742 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Paxar MO 9742, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Paxar service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Paxar MO 9742.
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
MO 9742 Operators Manual Rev 1.1 1 MO9740 Manual Proprietary S tatem ent This manual contains proprietary inform ation of Paxar UK Ltd. It is intended solely for the information and use of parties operating and main taining the equipment descri bed herein. Such proprietary information may not be used, repr oduced, or disclosed to any othe r par tie[...]
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Page 2
2 MO9740 Manual A Letter to Our Custom ers Dear Customer , Congratulation on selecting this Paxar 9740 series printer! This manual is intended for helping y ou to get to know your printer and optimise its performance for your application. Basically, this booklet contains two parts: operation guidance and related valuable information. In the first p[...]
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Page 3
4 MO9740 Manual 1. Checking Your Box Receiving the box of your printer , You are advised to check first for the possible shipping damage. There are two ways you can do it: 1. Inspect the outer appearances of both the box and the printer for possible damage. 2. Raise the top cover of the printer to see if the media compartments are in order. If dama[...]
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Page 4
6 MO9740 Manual 2. Power Supply WARNING: NEVER OPERATE TH E PRINTER AND POWER SUPPLY I N AN AREA WHERE THEY CAN GET WET. 1. The Power Adapter has a barrel co nnector at one end that must be inserted into the power jack on the back of the printer. 2. Plug the other end of the cord into an appropriate AC electrical outlet. 3. When plugging the connec[...]
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Page 5
8 MO9740 Manual Ribbon Pick-up Holder Release Levers Media Hanger Ribbon Supply Holder Thermal Printhead 9 MO9740 Manual 4. Loading the Ribbon Note: This section is not applicable to the direct thermal printing. 1. Lift the top cover to expose the media compartment.[...]
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Page 6
10 MO9740 Manual Ribbon Supply Holder Unlatch the print head module by pushing the two release buttons on the sides, down. T urn over the print head module to expose the ribbon supply holder . Media Compartment Release Lever Print Head Module 11 MO9740 Manual 4. Unwrap the ribbon roll pack and separate the ribbon roll and the empty cardboard core. [...]
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Page 7
12 MO9740 Manual 7. Turn back the print head module and then insert the empty core into the pick-up holder. (First snap in the left side, then the right side.) 13 MO9740 Manual 8. Turn the wheel of the print head module to ensure the ribbon is tightly wound. 9. Press down the print head module on both sides firmly until you hear a positive click fr[...]
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Page 8
14 MO9740 Manual 5. Loading the Media The Paxar 9742 printer can be operated in three different options: standard, peel-off, or with a cutter. - Standard mode allows you to collect each label freely. - Peel-off mode, the backing material is peeled away from the label as it is printed. After the former label is removed, the next one will be printed.[...]
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Page 9
16 MO9740 Manual 6. Lead the label through the media guides with one hand and adjust the centre-justified guides for the appropriate supply width. Media Guides 17 MO9740 Manual 7. When supply loading is complete, press the print head module down firmly on both sides until y ou hear a positive click from both sides. Print Head Module[...]
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Page 10
18 MO9740 Manual 8. Close the top cover and turn on the printer or press the feed button if the printer is already on. Feed Button 19 MO9740 Manual Peel Off Mode 1. Loosen the two screws on the back of the peeler cover. 2. Remove the peeler cover. Screw[...]
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Page 11
20 MO9740 Manual 3. Plug in the dispenser connecter. 4. Mount the dispenser module. Dispenser Connecter Dispenser Module 21 MO9740 Manual 5. Secure the two screws on the back of peeler cover . 6. Lead the label through the media guides and dispenser . Media Guides Dispenser Screw[...]
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Page 12
22 MO9740 Manual 7. Press down the print head module firmly until you hear a positive click from both sides. 8. Close the top cover and turn on the printer or press the feed button if the printer is already on. Feed Button 23 MO9740 Manual 9. Press the feed button and the label backing paper will come out from the slot under dispenser. Note : The f[...]
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Page 13
24 MO9740 Manual Cutter Mode 1. First plug cutter baby board in JP29 on the main board. 2. Loose two attached screws on the back of peeler cover. 3. Remove the peeler cover. Peeler Cover Screw 25 MO9740 Manual 4. Loosen the screw on the printer module. 5. Remove the dispenser bar. Screw Dispenser Bar[...]
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Page 14
26 MO9740 Manual 6. Plug in the cutter connecter. 7. Secure the screw of cutter module. Cutter Connecter Cutter Module Screw 27 MO9740 Manual Media Guides 8. Lead the label through the media guides and the slot of cutter . 9. Press down the print head module firmly on both sides until you hear a positive click from both sides. Print Head Module[...]
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Page 15
28 MO9740 Manual 10. Close the top cover and turn on the printer or press the feed button if the printer is already on. Note: The feed button will not drive the printer to cut. The cutting function can be executed only when the software setting is ready. Feed Button 29 MO9740 Manual 6. Operator Controls Power Switch Controls printer power On-normal[...]
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Page 16
30 MO9740 Manual T op Cover Power Indicator Ready Indicator Feed Button Power Switch 31 MO9740 Manual 7. Performing Calibration 1. Hold down the feed button while turning on the power, until the printing motor becomes activated. 2. The calibration has been performed while the printer automatically feed label stock for certain length. Note: This ste[...]
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Page 17
32 MO9740 Manual 8. Printing Configuration Report 1. Hold down the feed button while turning on the power, until the printing motor becomes activated. 2. After feeding 12-inch blank media, the printing motor will suspend for one second, then it will print out the configuration profile. This profile states the firmware version, ROM checksum, RS232, [...]
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Page 18
34 MO9740 Manual 10. Connecting the Printer and Computer Note : The power supply barrel connector must be inserted into the power jack on the back of the printer before connecting the communication cables. The 9742 printer is equipped with a ninepin Electronics Industries Association (EIA) RS-232 serial data interface, a standard Centronics paralle[...]
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Page 19
36 MO9740 Manual Parallel Interface Requirements The required cable (IEEE 1284-compliant is recommended) must have a standard 36-pin parallel connector on one end, which is plugged into the parallel port located on the back of the printer . The other end of the parallel interface cable connects to the printer connector at the host computer. For pin[...]
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Page 20
38 MO9740 Manual Installing USB Driver (Windows 98 only) Install USB driver Properties menu → Right click to get pop-up menu. Notes: Uninstall printer driver before installing USB driver. → Select "Driver". → Click “Update Driver”. 39 MO9740 Manual → Click “Next “. → Select "Specify a location". → Click ?[...]
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Page 21
40 MO9740 Manual Installing Printer Driver 1. Click the "Start" button. 2. Select "Settings", then select "Printers" and double click the "Add Printer" icon. Click "Next". 3. Click the "Network" or "Local" button and click the "Next" button. 4. Click "Have Disk&quo[...]
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Page 22
42 MO9740 Manual Set the Parameters After installing the driver, you can fo llow the path below to set parameters: Start → Settings → Printers → Label Dr. → Properties The parameters include: Ports Select the IO port to link with the printer. The port may be parallel (LPT), serial (COM), network port or file. Paper size Select the proper si[...]
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Page 23
44 MO9740 Manual Output bin (Accessory setting) Properties menu → Click "Paper". → Click "more option". → Select Enable/without cutter, peeler. → Click "OK". Print quality (Speed) Properties menu → Click "Device Options". → Select parameters. → Click "OK". 45 MO9740 Manual [...]
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Page 24
46 MO9740 Manual For Win 2000 Ports Properties menu → Click "Ports". → Select the IO port. → Click "OK". Paper source (Media type) Back to Printers menu → Right click to get pop-up menu. → Select "Printing Reference". → Click "Paper Quality" select media type. → Click "OK". 47 [...]
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Page 25
48 MO9740 Manual Create a new size Printer menu → Right click to get pop- up menu on empty space. → Select "Server Properties". → Enter a form name for the new form in "Form description for". → Reset the paper size in the specific squares of the "Measurements ". → Click "OK". 49 MO9740 Manual Fo[...]
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Page 26
50 MO9740 Manual Paper/Output (Speed) Print quality (Darkness) Default Document menu → C lick "Advanced". → C lick each item to select desired parameter. → C lick "OK". Create a new size Please refer to the procedure of create a new size on Win 2000. 51 MO9740 Manual For Win XP Ports Properties menu → Click &[...]
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Page 27
52 MO9740 Manual Orientation Printing Reference menu → Click "Layout". → Select "Portrait" or "Landscape". → Click "OK". Paper size Copies Media choice (Accessory setting) Paper/Output (Speed) Print quality (Darkness) Printing Reference menu → Click "Layout". → Clic[...]
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Page 28
54 MO9740 Manual 12. Troubleshooting If the printer is in an abnormal condition, the power LED will keep blinking. The printer is working but communication between the host and printer will stop. To understand the problem, please check both LEDs first: A. Power and Ready LEDs blink at the same tempo Power LED Ready LED ON ON OFF OFF Possible Proble[...]
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Page 29
56 MO9740 Manual D. Miscellaneous The host shows "Printer Time out" 1. Check if the communication cable(parallel, serial or USB) is connected securely to your paralle l or serial port on the PC and to the connector on the printer at the other end. 2. Check if the printer power is turned on. If the power cord is connected, the powe[...]
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Page 30
58 MO9740 Manual 13. Caring for Your Printer Clean the following areas of the printer after 8 rolls of label stocks have been used. In each case, use a cotton bud dampened with alcohol. Do not soak the cotton bud excessively. Note : Always switch off the power before cleaning. Cleaning Thermal Print Head Thermal paper stock and ribbon will rele[...]
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Page 31
60 MO9740 Manual 3. Loosen the 4 screws (C) to take out print head from print head module (12, 13). 4. Unplug the 2 print head cables from the connectors on print head to take off the old print head. 5. Plug the 2 print head cables into the new print head. 6. Screw the new print head onto print head module (12,13). 7. Put the new print head module [...]
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Page 32
62 MO9740 Manual Barcodes Code 39, Extended Code 39, Code 9 3, Code 128 UCC Code 128(Subset A, B, C) Cod abar , Interleave 2 of 5, EAN-8 2&5 add on, EAN-13, EAN-128, UP C, UPC-A, E 2&5 add on, POSTNET , German POST , Matrix 25 2D Barcodes Maxicode, PDF-417, Graphic PCX bit map, GDI graphics Software Eltron Language compatible Windows Driver[...]
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Page 33
64 MO9740 Manual 2. Since this printer uses band buffer technology, if you just print texts or barcodes the maximum length can be more than 30 inches, whereas if you print many graphics the maximum length can only be few inches under standard onboard RAM.(The extension RAM , font board and flash modules use the same connector, they cannot function [...]
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Page 34
66 MO9740 Manual Connection with host: Host 25S Printer 9P Host 9S Printer 9P (PC or compatible) (PC or compatible) DTR 20 …… 1 DSR DTR 4 …… 1 DSR DSR 6 …… 6 DTR DSR 6 …… 6 DTR TX 2 …… 2 RX TX 3 …… 2 RX RX 3 …… 3 TX RX 2 …… 3 TX CTS 5 …… 7 RTS CTS 8 …… 7 RTS RTS 4 …… 8 CTR R TS 7 …… 8 CTS GND 7 ……[...]
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Page 35
68 MO9740 Manual Parallel (Centronics) The parallel port is a standard 36-pin Centronics. Its pin assignments are listed as following. Pin Direction Definition Pin Direction Definition 1 In /STROBE 13 Out SELECT 2 In Data1 14,15 NC 3 In Data 2 16 - Ground 4 In Data3 17 - Ground 5 In Data4 18NC 6 In Data5 19~30 - Ground 7 In Data6 31 NC 8 In Data7 3[...]