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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Paxar TC6021OH, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Paxar TC6021OH one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Paxar TC6021OH. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Paxar TC6021OH should contain:
- informations concerning technical data of Paxar TC6021OH
- name of the manufacturer and a year of construction of the Paxar TC6021OH item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Paxar TC6021OH alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Paxar TC6021OH, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Paxar service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Paxar TC6021OH.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Paxar TC6021OH item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Pathfi nder™ Scout Peri pheral Printer T C60 21 OH Rev . A 3/ 92 © 1 99 2 M o nar ch Mar king S yst em s, Inc . A l l rig ht s re se r ved. Operator ’ s Handbook[...]
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Page 2
Each produc t and progr am carries a respect ive written warranty , the only warranty on whi ch the customer can rely . Monarch r eserv es the right to make changes in the product and t he programs and their availabi lity at any time and wi thout notice. A lthough M onarch has made every eff ort to provide com pl ete and accurate information in thi[...]
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Page 3
Preface This manual contains general information about: • the features and functions of the 6020 ™ Online Series printers. • the general operation of the printer. • the maintenance of the printer. Models such as t he 6021-WP ha ve of fline p rinti ng ca pabilities . Refer to the Offline Features Manual for additional information. A Format D[...]
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Page 4
Terms to know Programming specialist A programmer or individual with pr ogra m m i ng ex perie nce. Th e specia li st will provide the operator format and label data records which will be sent to the printer. Host system Any mainframe, minicomputer, data terminal, or personal computer. download (send) Transmitting data from your host system to your[...]
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Page 5
How This Manual Is Organized Chapter 1 Gives a basic overview about your printer. Chapter 2 Tells you what you need to do and know before using the printer. Describes how to operate the printer to receive records and print labels. Chapter 3 It also describes data entry features available in your model. Chapter 4 Provides procedures for using specia[...]
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Page 6
Operator’s Handbook iv[...]
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Page 7
Table of Contents 1. Ov er vie w .............................................................................. 1 2. Ge ttin g S tarted ................................................................... 3 About the Handle ........................................................... 4 Charging Time ...................................................[...]
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Page 8
4. Sp e cia l Op er at ing Featu res ............................................ 25 Setting the Communication Parameters ..................... 26 Date and Time Feature ............................................... 27 Setting the Date and Time .............................. 27 Disabling/Enabling Date and Time Display ..... 29 Changing Date and Ti[...]
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Page 9
1. Ove rvi ew If you requested custom formats for your printer at the time your printer was ordered, your printer already has formats stored in memory. If custom formats were ordered, see your management for procedures about using your formats. If you did not request custom formats, the programming specialist in your company must design formats to [...]
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Page 10
Operator’s Handbook 2[...]
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Page 11
2. G ett ing Sta rted It is important for you to read this chapter before you use the pr inte r. In this ch apt er you will learn about : • charging the handles. • loading supplies. • the display. • using the keypad. • using the function keys. 3[...]
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Page 12
About the Handle The printer is powered by a NiCad battery pack in the handle (pow er modu le). A NiCad bat ter y las ts appr ox i m ate l y two years with average daily use. When you first receive the printer, you will need to fully charge the handle. You can charge the handle with a: • wa ll ch ar ger . ... or ... • power module charger. Refe[...]
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Page 13
Low Battery Anytime you store the printer, keep a handle attached to main tain t he memory . How ever, you m ay need to r ec harg e the handle before the printer can be operated. While you are using the printer, the printer beeps when the power is low, and displays a message: RECHARGE Turn the power off, switch to a fully charged handle, and rech a[...]
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Page 14
Charging the Handles This procedure tells you how to charge the handle using the wall charger. When using the wall charger or storing it: • Do not wrap the cord around the transformer. • Do not pull or put unusual stress on the cord. To recharge the handle while it is on the printer, push the pow er sw itch of f. Do not use the pr i nter w h il[...]
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Page 15
Loading and Removing a Handle 1. Push the power switch off (Figure 2). 2. Hold the latch down while you slide the handle to the rear and off the printer. 3. Slide a fully charged handle onto the printer until the latch clicks. Power Switch Handle (Power Module ) Latch Figure 2 CAUTION If the power is on while removing the handle, this may erase or [...]
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Page 16
Loading and Removing Supplies The following steps are for the initial loading and removing of supplies (labels). Loading Supplies Check your management to see what supply size you need for your pri nte r. If y ou run out of su ppl i es w h i l e pri nt i ng, leav e the power on and skip Step 7. 1. Squeeze the side tabs on the dust cover, and rotate[...]
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Page 17
3. Pl ace t he roll of supp l ies betw ee n the hub s. R otate t he dust cover forward slightly , so the hubs lock into the core of the roll . Mak e su re the suppl y tu rns free l y on th e hubs. 4. Hold t he print er upr ight . In o ne quic k re l ease acti on , slid e both latch buttons, one on each side of the printer, to the rear (Figure 4). T[...]
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Page 18
7. Pus h t he powe r s wit ch on. T he disp la y s hows a pr ompt . If you don’t see the FORMAT? pr ompt , press and start the loading procedure from the prompt. 8. Press . T h e d isp lay show s: RELOADING 9. Pull the backing paper down between the guides and against the metal roller (Figure 5). 10. Pull the supply strip until it touches the bot[...]
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Page 19
13. Throw away the separated supplies and any supplies sticking to the backing paper. 14. Feed the backing paper into the slot between the roller and the loading chute. 15. Press the trigger until the backing paper exits the rear of the pri nt er. If the bac k ing pap er is not st raigh t, repos itio n it by applying light pressure to hold it in pl[...]
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Page 20
Removing Supplies 1. Open the dust cover until it locks (Figure 6). 2. Tear evenly across the supply strip and remove the roll of supplies. 3. Push the power switch on. If you don’t see FORMAT? prompt, pr es s un til you see the prompt. 4. Press . The dis play show s: RELOADING 5. Press the trigger to feed the backing paper out through the rear o[...]
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Page 21
The Display Your printer has a 16-character one line display that shows prompts, a cursor, and data. The Cursor The shape of the cursor tells which mode you are in. • A solid underline shows when you are in regular mode . _ • A blinking rectangle (cursor) shows when you are in shift mode . Y ou mu st be in s hif t mode t o u se t he fun cti on [...]
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Page 22
Using the Keypad The keypad consis ts of num b ers and fun ct i on k eys. For onli n e operations you will use the keys listed later in Table 1. Figure 7. The Keypad Operator’s Handbook 14[...]
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Page 23
Using the Function Keys Function keys are used to access special features such as loa ding s uppl i e s. For ex am pl e , • At the FORMAT? pr ompt , pres s . You will see the message RELOADING and a blinking cursor indicating you are in shift mode. • Aft er you lo ad su pplies , pr es s , the n t o re tur n to the FORMAT? prompt. Table 1. on th[...]
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Page 24
Ta ble 1. Func tio n Keys fo r Onl i ne Usage To us e a func t ion, pres s , the n p res s t he fun cti on key . For examp l e, pre ss , t hen pr es s for t he Cl ear f unct ion. These keys are also used for models with offline printing capabilities. S ee the Off line F eatures Manua l for more information. Function Key Description Special Operatin[...]
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Page 25
3. Pri nting a Label Before you can print a label, you must have formats in memory. To receive format and label data records, you must: • attach a fully charged handle. • set the comm uni c at i ons parame ter s using F orma t 81. See "Special Operating Features" for instructions about Format 81. • conn ec t a cab le i n ter face to[...]
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Page 26
Receiving Records To exit online anytime without destroying data, pr es s unti l FORMAT? a ppea rs at t he displ ay. 1. Turn the printer on. 2. You’ll see a message indicating the printer is ready to receive records. WAITING If you don’t see the WAITING prompt: 1 • Turn the printer off then on again to see the WAITING prompt. ...or... • Ref[...]
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Page 27
Receiving Label Data Records You ca n r ece ive o nl y on e la bel dat a r ec ord at a tim e . T he printer will no t store label data records. You must have formats in your printer before printing a label. 1. At the WAITING prompt, send label data from the host system. 2. You’ll see NOT READY and then READY display as the printer processes your [...]
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Page 28
Error Messages The printer detects record or communication errors and displ a ys a me ss ag e. Re fer to Ch apt er 6, "Mes s age s and Troubleshooting," for a listing of messages. Wr ite down ea ch m ess age as yo u see it . The n hold down the to c lear t he mes sa ge. T he WAITING pro mpt will appea r. Report the errors to your programm[...]
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Page 29
Sequential Counting Sequential counting increases or decreases the count on a spec i f ic pos i t ion or grou p of numbe rs wit hin a fiel d. This feature may or may not be used in your formats. When the end count is reached during printing, you will see *COUNT EXPIRED*. Press and you’ll see PRINTED: 2 1 Press and you ’ll see WAITING 1 The numb[...]
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Page 30
Sequential Count Multiples Sequential count multiples works with sequential count fields and prints multiple labels before incrementing or decrementing the count. Before you begin receiving records, which uses this feature, For mat 86 m us t be ena bl ed. See Chapt er 4, "S peci al Operating Features" for instructions on using Format 86. [...]
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Page 31
After the number in position 5 reaches 3, the printer stops printing and beeps, then displays *COUNT EXPIRED* Press a nd you’ll see PRINT ED: 6 Press and you ’ll see WAITING If a 0 (zero) is entered for MULTIPLES? in Format 86, you’ll see MULTIPLES? 0* You m ust ent er a m u ltiple l abel cou nt and pr es s before you can print. 3. Pr in ting[...]
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Page 32
Helpful Reminders • Always start with a fully charged handle. • Attach the safety strap of the printer to your wrist during operations. • Don’t pound the printer when applying labels to items. • For optimal print quality, Monarch recommends switching to a fully charged handle before loading a new roll of supply. • Push the power switch [...]
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Page 33
4. Spe cial Op erating Featur es This chapter explains how to use the special features in your pr inte r. Th e li st be low sho ws th e feat ure na me, fo rmat nu mber, and password. Feature Name Format # Password Changing Date/Time Styles: Enable/Disable Feature 80 S et Com mun i ca tion Parameters 81 Setting Date/Time Display 82 Revision Level 85[...]
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Page 34
Setting the Communication Parameters Format 81 allows you to review the current settings for each onl ine opt i on. Then you ca n acc ep t the curr ent value s or change th em. Check wit h your programming specialist for the values required by your host system. Prompt What You Do FORMAT? Enter 81 , and pr es s . PASSWORD Press , a nd . BAUD RATE? 9[...]
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Page 35
Date and Time Feature The date and time feature allows you to set the internal clock and cale ndar in your prin ter . You ca n al so change how the date or time displays and prints. The first thing you must do is set the internal clock with the curr ent da te and ti me. S ee "S ett ing th e Da te and Ti me. " Thi s lets you use date or ti[...]
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Page 36
DAY OF WEEK * Ente r 1 -7 for t he day o f the wee k. Press . 1 = Monday 5 = Friday 2 = Tuesday 6 = Saturday 3 = Wednesday 7 = Sunday 4 = Thursday Example: En ter 4 fo r Th ur sd ay an d pr es s . TIME: HH:MM Enter 2 digits each for hours and mi nut es. Pr es s . You’ll return to the FORMAT? prompt. Exa mpl e: Enter 091 5 for 09: 15 AM and p r es[...]
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Page 37
Disabling/Enabling Date and Time Display This session is for models with offline printing capability. This feature lets you enable or disable date and time prompt display at power up. Disabling the date and time display will not affect the int ern al cl ock /cal endar s et ting . A l so, dis abling t he display will not interfere with printing the [...]
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Page 38
Changing Date and Time Styles When you first receive your printer, the default settings for di s p l ay ing ar e : • MM/DD/YY for date. • HH:MM for time. • 24 hour clock (military time) is disabled. • AM/PM is enabled. • Display date and time at power up is enabled. You can change any of these settings as shown below. Prompt What You Do F[...]
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Page 39
Reminder.... To begin and end alphanumeric mode, you must pre ss . Example: En ter DDMMYY an d pr es s t o p rint 24 0191 . If you want an alphanumeric style, see "Date Format Samples" and use the codes provided on the supply cove r. TIME: HH:MM * *** Press to clear the c urre nt sty le. N ow us e the fo ll owing alphanumeric codes to ent[...]
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Page 40
AM/PM? ENABLE Press to dis ab le A M/P M or pr ess to disp lay the next prompt. DISP ON PWRUP? E Press to dis ab le d i sp lay of d ate an d tim e at powe r up and pres s , ...o r... pr es s t o ke ep un chang ed. You’ll return to the FORMAT? prompt. Operator’s Handbook 32[...]
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Page 41
Date Format Samples The date samples below use Thursday, January 24, 1991. Date Style Displays MMDDYY or MM/DD/YY 012491 or 01/24/91 DDMMYY or DD/MM/YY 240191 or 24/01/91 YYDDMM or YY/DD/MM 912401 or 91/24/01 Alphanumeric Dates 1 ... MAA. DD, YYYY JAN. 24, 1991 WA MAA DD YYYY TH JAN 24 1991 Time Format Samples These time samples use 1:30 PM. Time S[...]
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Page 42
Displaying the Revision Level Thi s fea tur e le ts you s ee th e r evi sio n le ve l of you r sof twa re. The first screen shows the kernel revision level; the second sc reen show s the da te and ti me t he s oft ware was upda ted . I f you call Monarch Service with a problem, give them the information from both screens. Follow these steps to disp[...]
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Page 43
Sequential Count Multiples This feature is used for formats that include sequential count fields, and generates multiple labels before incr eas ing/ decrea sin g t he c ount . F o r e xampl e, if y ou ena bl e Format 86 to print multiples of 5, five labels will print before the sequential count increases or decreases. To enable sequential count mul[...]
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Page 44
Online Interface This feature lets you set your printer in receiving mode if you decid e t o downlo ad more fo rmat s and lab el data re co rds. Th e printer is ready to receive records when you see the WAITING prompt. Reminder... Connect the printer to the host system with a cab le i nter fac e. Se e Ch apt er 7, "Spec ific ati on and Accesso[...]
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Page 45
Currency Selection This function lets you select a currency format for price fields or information fields. Prompt What You Do FORMAT? Enter 91 and press . CURRENCY? Enter 1-12 , then pr es s . Ret ur n to the FORMAT? pro mpt. Curr ency options are: 1 = D OLLA R 2 = DEUTCHMARK 3 = POUND 4 = KRO N A 5 = FRANC 6 = MARK A 7 = SCHILLING 8 = LIRA 9 = PES[...]
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Page 46
Creating a Check Digit Routine The pr inte r l ets y ou de sig n y ou r o wn c he ck digit ro utin e. Y ou must define the check digit routine before entering a format that requires a customer check digit. Prompt What You Do FORMAT? Enter 93 and press . PASSWORD Press . RECORD #? Enter 1-10 for the record number of the ch eck digit rout ine. Press [...]
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Page 47
Prompt What You Do ENTER WEIGHTS** Enter values 0-9 for th e multiplier. Press . Example : Enter 13131 and press . To exit , pre ss w hen you see the RECORD #? pro m pt. This saves your check digit routine and displays the FORMAT? prompt. 4. Speci al O per at ing Featu res 39[...]
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Page 48
Operator’s Handbook 40[...]
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Page 49
5. Care and Ma intena nce This chapter contains: • Clearing the Supply and Backing Paper Tracks • Checking the Label Chute for Stuck Labels (when using label supplies only) • Cleaning the Print Head and Platen Roller Clearing the Supply and Backing Paper Tracks 1. Push the power switch off. 2. Squeeze the tabs (Figure 8) on the dust cover and[...]
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Page 50
5. Check the supply and backing paper tracks (Figure 9). The motor may be hot. • If the ba cking pa per is w added, t ear the bac ki ng pape r. Carefully pull the wadded paper out through the front of th e pr i nt er. Remove any label s stuc k in the tr ac k. Reload the supplies. • If the backing paper is free, lift it and remove any labels stu[...]
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Page 51
Checking the Label Chute for Stuck Labels H old the pr inte r i n an up right p os ition . S lide the lat c h b uttons (Figure 10) on each side of the printer to the rear with one quick release action. The p laten carrier will par t ia ll y o pen. 1. Slide the buttons to the rear again, the platen carrier will open completely . 2. Remove any stuck [...]
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Page 52
Cleaning the Print Head and Platen Roller Clean the print head : After 7-10 rolls of standard supplies. ✓ In high temperature or humid conditions. ✓ When you see voids in the print (Figure 11). In excessively dirty environments or with heavy usage, clean the print head and supply holder more often. Mon arch rec ommen ds us ing t he Pathf inder [...]
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Page 53
4. Lightly moisten a soft cloth with alcohol. 5. Clean the print head area (Figure 12) of all adhesive and label particles. 6. Also clean the platen roller and other surfaces that are shown . Spec i al i ns tru ct i ons are inc l ude d in the 6076 Cleaning Kit. 7. Press both sides of the platen carrier closed. Platen Carrier Platen Roller Print Hea[...]
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Page 54
Operator’s Handbook 46[...]
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Page 55
6. Messa ges a nd Troubl eshoot ing This section contains both informative and error type messages. If yo u can not fix a prob lem, plea se contac t M ona rc h Servic e. Messages To c l ear a m es sage fro m the scre en, pres s . Message Corrective Action COMM ERROR Hold down t he key until you see WAITING or FORMAT?. The transmission of data was n[...]
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Page 56
Messages (continued) Message Corrective Action OVERHEAT (when the power is first turned on) Ensure that you are operating or storing the printer within the recommended temperature listed in the specifications. Contact Monarch Service. OVERHEATED-WAIT (while printing labels) Let the printer cool for a few seconds. You don’t have to turn t he print[...]
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Page 57
Error Messages 1. When you see one of the messages listed below, make note of the message. ERROR - FFD8 ERROR - FFDA ERROR - FFDC ERROR - FFE0 ERROR - FFE8 ERROR - FFE2 ERROR - FFEA ERROR - FFEC ERROR - FFEE ERROR - FFF0 ERROR - FFF2 ERROR - FFF4 ERROR - FFF6 ERROR - FFF8 ERROR - FFFA ERROR - FFFC 2. Tur n t he powe r off , the n o n. If th e p rob[...]
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Page 58
Troubleshooting If you cannot fix a problem, please contact Monarch Service. Problem Corrective Action No print on the supply. Make sure both sides of the platen carrier are closed. Make sure the supplies are loaded correctly. There may be an err or in the format. Check with the programming specialist. Bad print or partial print on supply. Make sur[...]
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Page 59
Problem Corrective Action Printer fails to respond to the keyboard, during data entry. RECHARGE does not appear in the display. Turn the power off and switch to a fully charged handle. Handle does not hold a charge, or the handle doesn’t fully charge when recharged. Generally, switch handles only when you see RECHARGE, or when there is no charge [...]
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Page 60
Problem Corrective Action Printer will not print. Turn the power off and switch to a fully charged handle. Make sure the supplies are loaded correctly. Print has voids or is too light. Make sure the supplies are loaded correctly. Make sure both sides of the platen carrier are closed. Turn the power off and switch to a fully charged handle. Clean th[...]
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Page 61
7. Spe cificat ions and Acc essories Specifications Weight: 1.98 lbs. (.89 kg) Storage and Operating 40˚F to 104˚F Limits: (4˚C to 43˚C) Battery Power: 12 volt; charging takes approximately 8 hours, 1 power module (handle) with a wall charger. - 6090 Charger takes approx. 5 hours. - 6094 Charger takes approx. 1 1/2 hours. Printing: Thermal dire[...]
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Page 62
Operator’s Handbook 54[...]
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Page 63
Ind ex A Accessories 53 Alphanumeric 13 Alphanumeric mode 13 B Backing paper clearing 41 Bat tery NiCad 4 Battery charge facto rs af fecting 5 Battery handle 4 - 5, 7 charging 4, 6 charging time 4 loading 7 low 5 removing 7 Baud Rate communicat ion parameters 26 C Charging battery 4, 6 Check digi ts creati ng a routine 38 Format 93 38 passwor d 38 [...]
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Page 64
D Da te 2 7 disabl e 29 enable 29 password 27 sampl e 33 setting 27 styl e 30 Defaults special operating features 25 Displ ay 13 Duplicate formats 20 E Error messages 20, 49 F Format 85 revisi on le vel 3 4 Format 86 sequential count multi ples 22, 35 Format 90 recei ving r ecords 36 Format 91 currency selection 37 Format 93 check digi ts 38 Forma [...]
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Page 65
R Recei ving r ecords 1 8 Format 90 36 formats 19 label dat a 19 Revision Level di spl a y 34 Format 85 34 S Sam ple date and time 33 Sequential c ount m ultiples Format 86 22, 35 password 35 Sequential c ounting 21 Special Operating Features 25 default s 25 passwords 25 Specifi cations 53 Stuck l abels 43 Styl e date and time 30 Supplies loading 8[...]
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Operator’s Handbook Index-4[...]
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Page 67
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Printed in U.S.A. For suppli es, service , or a ssistan ce ca ll: TO LL FR E E : 1-800 -543 -665 0 (Sales ) 1-800 -231 -770 0 (Ser vice) 1-800 -332 -832 6 (T echn ical S upp ort) 1-800 -263 -465 0 (In Canada)[...]