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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Pelco HKHS3024, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Pelco HKHS3024 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Pelco HKHS3024. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Pelco HKHS3024 should contain:
- informations concerning technical data of Pelco HKHS3024
- name of the manufacturer and a year of construction of the Pelco HKHS3024 item
- rules of operation, control and maintenance of the Pelco HKHS3024 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Pelco HKHS3024 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Pelco HKHS3024, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Pelco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Pelco HKHS3024.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Pelco HKHS3024 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PELCO • 300 W. Pontiac Way, Clovis, CA 93612-5699 • (559) 292-1981 • (800) 289-9100 FAX (800) 289-9150 or (559) 292-3827 • DataFAX (800) 289-9108 or (559) 292-0435 HKHS3000/HKHS3024 Heater Kits Installation/Operation Manual C499M ® 1.0 SCOPE The information contained within this manual covers the HKHS3000 and HKHS3024 heater kits. Installa[...]
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Page 2
2 Pelco Manual C499M 3.0 INST ALLA TION T o install the HKHS3000 and HKHS3024, perform the following steps. 1. Remove the cover from the enclosure. 2. Attach the PC board/bracket assembly to the rear plate using two (2) 1/4-20 nuts and lock washers, attaching to the studs on the end plate (see Figures 1 and 3). 3. Install the heater pads onto the f[...]
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Page 3
Pelco Manual C499M 3 4.0 EXPLODED ASSEMBLY DIAGRAM Figure 3 . HKHS3000/HKHS3024 Exploded Assembly Diagram 5.0 MECHANICAL P AR TS LIST The following parts list corresponds to the items identified in Figure 3 above. Item Number Quantity Description Part Number 1 2 Heater blanket, 120 VAC, 15 watts (HKHS3000) HK300010115 Heater blanket, 24 VAC, 15 wat[...]
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Page 4
4 Pelco Manual C499M 6.0 WARRANTY AND RETURN INFORMATION WARRANTY Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one (1) year after the date of shipment. Exceptions to this warranty are as noted below: • Six (6) months on all pan and tilts, scanners or preset lenses used i[...]