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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Philips SOPHO IPC 100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Philips SOPHO IPC 100 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Philips SOPHO IPC 100. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Philips SOPHO IPC 100 should contain:
- informations concerning technical data of Philips SOPHO IPC 100
- name of the manufacturer and a year of construction of the Philips SOPHO IPC 100 item
- rules of operation, control and maintenance of the Philips SOPHO IPC 100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Philips SOPHO IPC 100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Philips SOPHO IPC 100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Philips service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Philips SOPHO IPC 100.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Philips SOPHO IPC 100 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
System and Display phone User Guid e The A dvanced IP-PBX Communication Solutio n [...]
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Page 2
1 Using Y our Mult iline T elephon e… Handsfree O ptions - Handsfree lets you place and ans wer calls by pr essing “SPK ” instead of using the ha ndset. - W ith Automatic Handsfre e, you can press the CALL Key without lifting the h andset. N ormall y , you have Automatic Ha ndsfree. - Use H andsfr ee Answer back to ans wer a voice -announced [...]
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Page 3
2 For Y our Conv enience An existing App earance Key ca nnot be over written with out the Appea rance Ke y first being erase d. Programmabl e Function Keys (Gener al Key Code) can be erased b y entering Service Code 00. Common Serv i ce Codes : 01 DSS/One-T ouch Ke y 10 Call Forward – Imm ediate 03 DND Key 1 1 Call For[...]
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Page 4
3 For Y our Conv enience Common/Perso nal A bbreviat ed Dialling Bins are nu mbered as f ollows (by d efault): 2-digit dialling: C ommon = 00-79, Pers onal = 80-99, or 3-digit dialling: C ommon = 000-899, Pe rsonal = 99 0-919. System progra mming is req uired to allo w Group Abbreviated Di alling. Ask your P BC Authorised S upplier . ?[...]
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Page 5
4 Placing Cal ls Pressing CALL key after dialling an ext ension numbe r is also possibl e. Y our call will ring or voic e-announce . I f you hear ringin g, wait for an answer. If you hear a beep, begin speaking . Dialli ng “1” chan ges voice/ ring mod e (where th e destination is an IPC 100 T eleph one). Placing an Inte rcom Call <Di[...]
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Page 6
5 Placing Cal ls Quick l y Intercom nu mbers can als o be stored under Last Number Redial . Ask your P BC Authorised Su pplier for details. Last Number Redia l < Outside/Intercom C alls> LND VOL Redial List The system r eta ins t he last 10 numb ers dialled which can be viewed and di alled. (IPC 100 Displa y Phones O nly) (Find desired nu[...]
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Page 7
6 If y our call doesn’t go through … Setting Camp On / Callba ck / T runk Queuing <Camp On> For Intercom Call , when you hear ringin g, wait for the called party to ans wer . For T runk Qu euing, when you hear Di al T one, begin dialling the tele phone num ber . <Callback> Fo r Intercom Call , when your phone starts the ring[...]
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Page 8
7 If y our call doesn’t go through … Repeat Dialling <Outside Call> The system p eriodically r edials the call. Repeat du ration is pro grammable. Ask your PBC Authorised Supplier for de tails. Y ou shoul d lift the handset whe n the cal led party answered. Y ou can c ancel this functi on by pressi ng “DC” and “LND ” d[...]
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Page 9
8 An sw ering Ca l ls A nsw ering an Intercom C all (Ringing) SPK V oice Mode Extension Ring Mode Extension (V oice) S peak to ward your phone Intercom Call M ode can be s et at your phone as follo ws: “ Ring” = CA LL + 823, “Voice” = CA LL + 821. Confirm status of the MIC Key if yo u want to a nswer Han dsfree [ MIC On = Light On ,[...]
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Page 10
9 Hold / T ransferrin g Calls T ransferring a Call to anoth er Extension If your phone h as a DSS o r One-T ouch key f or the extensi on user who is to rec eive the call, j ust press it instead of “HO LD + Extensi on Number ” in the operation above. (T alking) HOLD ??? Extension Num ber (Announce) TRFR Placing a Call on Ho ld / R etrieving [...]
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Page 11
10 For more con ven ient use… Do Not Disturb (DND) DND/CONF 3 (On - Hook) 2 0 DND : T ru nk Incoming C all DND : Intercom Incoming C all DND : T ru nk & Interc om Incoming C all DND : T ra nsferred (C FW ) Call DND : Cancel Call Forward / Follow M e When you set DND, the DND /CONF Key’s lamp is lit and t he Internal Di al T one pattern [...]
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Page 12
Nothing contained i n this manual shall be de em ed to be, and this manual does not constitute, a warranty of, or r epresentation with respect to, any of the equ ipment covered. This manual is subject to change without not ice[...]
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Page 13
Product disposal infor mati on For countries in the Europea n Union For countries in t he Euro pean Union The s y mbol depicted here has been affixed to y our product i n order to inform y ou that electrical and electronic product s should nev er be disposed of as municip al waste. Elect[...]