Pitney Bowes ADDRESSRIGHTTM DA900 manual

DA900 Addr essRight ™ Printer Operating Guide SV60970-OG Rev . A[...]

FCC Complianc e This equipment had been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to pr ovide reasonable pr otection against interference when the equipment is operated in a commer cial environment. This equipment generates, uses, and can radiate radio fr[...]

Contents 1 Intr oduction About Y our Printer ............................................. 1-2 What's in this Book ........................................... 1-3 What Do I Need to Know? ................................ 1-4 Important Safety Notes ..................................... 1-4 2 Specifications Media Requirements ....................[...]

Contents iv SV60970-OG Rev . A Install the Bulk Ink Cartridge ............................ 4-6 Connect to Y our Computer ............................... 4-8 Connect to Power ............................................. 4-9 T urn on the Printer ............................................ 4-9 Install the Print Driver ...............................[...]

Contents v SV60970-OG Rev . A 7 Maintenance General Cleaning ............................................... 7-2 Replacing the Inkjet Cartridge .......................... 7-2 Setting "Ink Left" Feature when Replacing Cartridges .................................. 7-3 Purging the Printhead Nozzles ......................... 7-6 Cleaning the [...]

Contents vi SV60970-OG Rev . A White Lines or Streaks ................................ 8-7 Prints Garbage ............................................ 8-8 No Barcode Prints ....................................... 8-8 Prints Wrong/Incomplete Information .............. 8-8 Not All List Addresses Print ........................ 8-8 Extra Lines, Lost Da[...]

1 Introduction About Y our Printer .............................................. 1-2 What's in this Book? ........................................... 1-3 What Do I Need to Know? .................................. 1-3 Important Safety Notes ....................................... 1-4[...]

1 Intr oduction 1-2 SV60970-OG Rev . A About Y our Printer The Pitney Bowes DA900 Addr essRight TM Printer is a high-speed inkjet printer designed to help you pr oduce pr ofessional-looking envelopes. It offers these advanced featur es: • Crisp, clear , high-quality printing using advanced inkjet technology • Multiple-color printing: black, r e[...]

1 1 - Intr oduction DA900 Addr essRight ™ Printer 1-3 SV60970-OG Rev . A 1 This operator guide explains how to set up, use and maintain your DA900 Addr essRight™ Printer . The sections include: 1 Intr oduction Introduces you to the DA900 Addr essRight™ Printer and includes important safety notes. 2 Specifications Lists complete product and ma[...]

1 Intr oduction 1-4 SV60970-OG Rev . A • Read and save all instructions befor e you attempt to operate your printer . • T o pr otect against electric shock, plug the machine into a pr operly gr ounded wall outlet. DO NOT use an adapter plug. Use of an adapter could compr omise the gr ound and cause a possible shock hazard or damage to the equip[...]

1 1 - Intr oduction DA900 Addr essRight ™ Printer 1-5 SV60970-OG Rev . A 1 • Use the power cor d wall plug as the primary means of disconnecting the machine fr om the AC power . The wall outlet should be near the machine and easily accessible. • DO NOT r oute the power cord over sharp edges or trap it between pieces of furniture. • Insur e [...]

1 Intr oduction 1-6 SV60970-OG Rev . A Notes[...]

2 Specifications Media Requirements ............................. 2-2 Printer Output ........................................ 2-3 Physical Equipment Specifications ...... 2-4 Performance Specifications ................. 2-4 Environmental Requirements ............... 2-4 Computer Requirements ...................... 2-5 Options ......................[...]

2 Specifications 2-2 SV60970-OG Rev . A Media Requir ements For best results, make sur e your material fully conforms to our published specifications. See the table below and the material notes that follow . Media Size The DA900 can print on the following range of material sizes: Width Height Thickness Maximum 17" 13.5" 0.375" Minimu[...]

1 DA900 Addr essRight ™ Printer 2-3 SV60970-OG Rev . A 2 2 - Specifications Media Requir ements (continued) The printer is designed to feed and print on a range of materials with various finishes and coatings. However , since coated or gloss stocks do not easily absorb ink, smearing may occur . Print may appear fuzzy on porous paper . The texture[...]

2 Specifications 2-4 SV60970-OG Rev . A Product Life: 30,000,000 pieces or five years after installation, whichever comes first. Duty Cycle: Normal Usage: 157,000 pieces per month Maximum Usage: 500,000 pieces per month Average thr oughput: 21,800 DL envelopes/hr . max at 150 x 600 d.p.i. Noise Level: Idle Mode < 6.6 Bel (A) Operating Mode < [...]

1 DA900 Addr essRight ™ Printer 2-5 SV60970-OG Rev . A 2 2 - Specifications • An IBM or IBM-compatible 133 Megahertz Pentium computer or better . • 32MB RAM, minimum. • 1GB minimum available har d drive space. • A vailable LPT1 Parallel Port. IMPORT ANT : you must set this to Extended Parallel Port (EPP) configuration or the equivalent hi[...]

2 Specifications 2-6 SV60970-OG Rev . A Notes[...]

3 Meet the DA900 Printer Printer Components .............................. 3-2 Control Panel ......................................... 3-4 Control Panel Messages ....................... 3-5 DA900 Menu Options ............................ 3-6[...]

3 Meet the DA900 Printer 3-2 SV60970-OG Rev . A 1. Feed Deck Stack media for printing here. 2. Side Guides Help confine the stack. Adjust to the width of your material plus 1/16" clearance. 3. Separators Adjust to the thickness of your material. The gap between the four separator fingers and the feed rollers should be just enough to allow a si[...]

DA900 Addr essRight ™ Printer 3 3-3 SV60970-OG Rev . A 3 - Meet the DA900 6. Feed Ramp The feed ramp supports the trailing edge of the media, pr oviding a forwar d feeding angle. Y ou can move it left to right to adjust the angle for various media lengths. 7. Power Panel The panel has the ON/OFF switch (fused) and power cord r eceptacle. The para[...]

3 Meet the DA900 Printer 3-4 SV60970-OG Rev . A 1. Media Thickness Adjustment — T ur n knob counterclockwise for thin media, clockwise for thick media. 2. On Line Button — T ur ns the printer on and off line. When lit, the DA900 is r eady to accept data from your computer and begin printing. 3. - Key — When in menu mode scrolls to the pr evio[...]

DA900 Addr essRight ™ Printer 3 3-5 SV60970-OG Rev . A 3 - Meet the DA900 PRINTER OFFLINE - Printer is waiting for data and the main drive motor is of f. This message appears when you turn the power on. PRINTER ONLINE - The main drive motor is on and waiting for the feeder to be turned on. PRINTING - Both main drive and feeder ar e on. Printer is[...]

3 Meet the DA900 Printer 3-6 SV60970-OG Rev . A DA900 Menu Options Pr ess the Menu key to access the Main Menu. Pr ess + Key to move from one option to the next. Printer Offline 0000 Clear Batch Counter Printer Offline 0000 Press Enter to Pur ge Printer Offline 0000 Press Enter to Stop Printer Offline 0000 Printer Enhancement is ON Printer Offline [...]

DA900 Addr essRight ™ Printer 3 3-7 SV60970-OG Rev . A 3 - Meet the DA900 Setup Menu 0000 T otal Count: 0000 Setup Menu 0000 PB W991 VX.XX rX pXX Head 1 Uses a Cartridge Enter to use Bulk Ink Head 2 Uses a Cartridge Enter to use Bulk Ink Head 3 Uses a Cartridge Enter to use Bulk Ink Head 4 Uses a Cartridge Enter to use Bulk Ink Head 5 Uses a Cart[...]

3 Meet the DA900 Printer 3-8 SV60970-OG Rev . A Notes[...]

4 Setting Up Y our Printer About this Chapter ................................ 4-2 1. Choose a Location for the Printer .............................................. 4-2 2. Unpack the Printer and Check Contents ............................... 4-2 3. Remove the Plastic ......................... 4-3 4. Remove the Foam ........................... 4-3[...]

4 Setting Up Y our Printer 4-2 SV60970-OG Rev . A 2. Unpack the Printer As you r emove the contents from the box, check all parts against the list below . Package Contents • Printer • Inkjet Cartridges (6) • Parallel Printer Cable • USB Printer Cable • Side Guides • Power Cor d • Allen W rench • Separator Tips • Segment Rollers ?[...]

DA900 Addr essRight ™ Printer 4 4-3 SV60970-OG Rev . A 4 - Setup 4. Remove the Foam fr om the Printhead Ar ea 3. Remove the Plastic fr om the T ransport Cover Plastic Foam Blocks[...]

4 Setting Up Y our Printer 4-4 SV60970-OG Rev . A Y ou can install up to six inkjet cartridges in your printer . Cartridges ar e held in place by vertical brackets on the inkjet cartridge holder . NOTE: Y ou do not have to install cartridges in all positions to run the printer . The number you install depends on your addressing r equirements. Insta[...]

DA900 Addr essRight ™ Printer 4 4-5 SV60970-OG Rev . A 4 - Setup 5. With the gold printhead contacts pointing toward the printhead holder pins, fully insert the cartridge into the holder . DO NOT contact or bend the printhead holder pins. W ARNING! Cartridge ink may be harmful if swallowed. Keep new and used cartridges out of the reach of childr [...]

4 Setting Up Y our Printer 4-6 SV60970-OG Rev . A 2. Attach tray for bulk ink cartridge by aligning the thr ee screw holes on the tray with the thr ee screw holes on the bottom rear of the printer . 1. Unpack contents of box. Make sur e you have: • Thr ee Bulk Ink Cartridges • Thr ee Bulk Ink Printheads • Bulk Ink Cartridge Shelf • Thr ee S[...]

DA900 Addr essRight ™ Printer 4 4-7 SV60970-OG Rev . A 4 - Setup 5. Channel hose attached to bulk ink cartridge to clips on printer as shown. 6. Insert printhead cartridge into holder . 4. Connect hose attached to bulk ink cartridge to print- head cartridge. 7. Install the Bulk Ink Cartridge (continued)[...]

4 Setting Up Y our Printer 4-8 SV60970-OG Rev . A 8. Connect to Y our Computer The printer is equipped with both a USB and parallel port as shown below . Y ou can use either port to establish communications between the printer and your computer . 1. If you're using the USB port, plug one end of the USB cable into the printer's USB port, a[...]

DA900 Addr essRight ™ Printer 4 4-9 SV60970-OG Rev . A 4 - Setup 9. Connect to Power 1. Connect the female end of the power cor d to the power receptacle located on the right side of the printer as shown below . 2. Plug the male end of the power cor d into a gr ounded outlet. Avoid switched outlets and those that shar e circuits with machines tha[...]

4 Setting Up Y our Printer 4-10 SV60970-OG Rev . A Follow the installation instructions on the CD-ROM furnished with your printer . 11. Install the Print Driver[...]

5 Printer Adjustments About this Chapter ................................ 5-2 1. Set the Separator Gap ...................... 5-2 2. Adjust the Side Guides ..................... 5-5 3. Adjust the Feed Ramp ...................... 5-6 4. Adjust for Media Thickness .............. 5-7 5. Physically Position the Printheads ... 5-8 6. Adjust the Upper Ex[...]

5 Printer Adjustments 5-2 SV60970-OG Rev . A 1. Set the Separator Gap About this Chapter T o print a job, you must set up the printer for the job and make print selections from the softwar e. This chapter explains how to: • Adjust the printer to accommodate the width, height, thickness and weight of your material • Position the printheads These[...]

DA900 Addr essRight ™ Printer 5 5-3 SV60970-OG Rev . A 5 - Adjust Printer 3. Raise the four separators to their up and locked position. (Use the two center separators for narrow media and all 1. Set the Separator Gap Always print a test piece after making any of the adjust- ments in this chapter .[...]

5 Printer Adjustments 5-4 SV60970-OG Rev . A 4. Using the ruler as a guide, center the media for this print job under the separators and lower them to r est on the media. 5. Move the locking lever up to lock the separators in place. HINT : Never run stapled or paper - clipped media through your printer . 1. Set the Separator Gap Push up to lock[...]

DA900 Addr essRight ™ Printer 5 5-5 SV60970-OG Rev . A 5 - Adjust Printer Place one piece of media on the feeder table and adjust the side guides to the width of the media plus 1/16". 2. Adjust the Side Guides Always print a test piece after making any of the adjustments in this chapter .[...]

5 Printer Adjustments 5-6 SV60970-OG Rev . A 1. Always fan (aerate) your media befor e placing it on the feed deck. 2. Place your stack of media on the input ar ea of the feed deck. 3. Adjust the feed ramp so that it lifts the back of the stack of the media. 3. Adjust the Feed Ramp Always print a test piece after making any of the adjust- ments in [...]

DA900 Addr essRight ™ Printer 5 5-7 SV60970-OG Rev . A 5 - Adjust Printer The media thickness knob located on the fr ont contr ol panel (see below) sets the distance between the printheads and the material. This distance must vary according to the thickness of the material fed. T o adjust for media thickness: 1. Determine the corr ect thickness s[...]

5 Printer Adjustments 5-8 SV60970-OG Rev . A Befor e your printer can print your media, you must position the printheads to match their positions on the template you have designed. T o position the printheads: 1. Open the cover . 2. Check that the printheads have the corr ect color car - tridges. Change if necessary . 3. Loosen the knobs shown belo[...]

DA900 Addr essRight ™ Printer 5 5-9 SV60970-OG Rev . A 5 - Adjust Printer The upper exit rollers will move when you move printheads one and six. Y ou may need to adjust them so that they do not touch any printed area of the exiting material. Note that when you adjust the r ollers, you are also moving printheads 1 and 6 because they are attached. [...]

5 Printer Adjustments 5-10 SV60970-OG Rev . A 7. Print T est Pieces W e recommend that you print a test piece every time you change any of the adjustments covered in this chapter . 1. Make sur e your material conforms to our published speci- fications and that its loaded properly . 2. T ur n the printer on and wait for the Printer Offline pr ompt t[...]

6 Using the DA900 Print Driver About this Chapter ................................ 6-2 About Envelope Designer ™ Plus ......... 6-2 Making the DA900 the Default Printer ................................. 6-2 Accessing the Print Driver .................... 6-3 The General T ab .................................... 6-4 Printing Preferences ..........[...]

6 Using the DA900 Print Driver 6-2 SV60970-OG Rev . A About this Chapter This chapter explains how to use the DA900 print driver . The instructions assume the print driver is installed and you are running Windows 2000, XP or NT . IMPORT ANT! Please note that the print driver is compat- ible with Windows 98, but that the driver scr eens differ somew[...]

DA900 Addr essRight ™ Printer 6 6 - Print Driver 6-3 SV60970-OG Rev . A Accessing the Print Driver 1. Fr om the Start Menu, select Settings. 2. Click on Printers. 3. Right Click on the Pitney Bowes DA900 icon. 4. Click on Pr operties. The Printer Properties dialog box displays as shown on the next page. If you'r e running Envelope Designer P[...]

6 Using the DA900 Print Driver 6-4 SV60970-OG Rev . A The General Ta b This is the printer properties window as it appears in the Windows 2000, XP and NT envir onments. The window displays information about your printer and allows you to enter its location and any comments. Click on Print T est Page to test printer operation. Click on Printing Pr e[...]

DA900 Addr essRight ™ Printer 6 6 - Print Driver 6-5 SV60970-OG Rev . A Printing Pr eferences Select the orientation of your media using this window . The choices ar e Portrait and Landscape. The default or normal setting is portrait. This is suitable for the majority of applications since most media feeds best with the short edge leading. A very[...]

6 Using the DA900 Print Driver 6-6 SV60970-OG Rev . A Advanced Options: Paper Size Use this option to select the media size you're running. Once you've made your selection from the list box, click OK to confirm it.[...]

DA900 Addr essRight ™ Printer 6 6 - Print Driver 6-7 SV60970-OG Rev . A Advanced Options: Head Adjustment (Print Heads) This option permits pr ecise alignment of text or graphic elements printed by adjacent printheads. Y ou can adjust the point at which each printhead fir es in increments of 0.001 inch. Y ou can delay printing (-) up to a maximum[...]

6 Using the DA900 Print Driver 6-8 SV60970-OG Rev . A Advanced Options: Print Quality The settings in this dialog box determine print quality . • 150 dpi is equivalent to draft quality • 300 dpi is equivalent to near letter quality • 600 dpi is equivalent to letter quality The higher the resolution setting and the slower the belt speed, the s[...]

DA900 Addr essRight ™ Printer 6 6 - Print Driver 6-9 SV60970-OG Rev . A Advanced Options: Feed Delay The feed delay option allows you to insert a "pause" be- tween envelope feeds. In other wor ds, the delay increases the gap between envelopes as they exit the printer . The pause allows you to check print quality or lessen the pos- sibil[...]

6 Using the DA900 Print Driver 6-10 SV60970-OG Rev . A Advanced Options: Inverted Printing Y ou can choose to invert printing by selecting the appr o- priate option (Of f or On) from the list box. Of f is the default (normal) setting. Click OK to confirm your selection. Inverted printing may be useful in the following situations: • Y ou want to f[...]

DA900 Addr essRight ™ Printer 6 6 - Print Driver 6-11 SV60970-OG Rev . A Advanced Options: Language While eight choices ar e displayed in the Language list box, only English is curr ently supported.[...]

6 Using the DA900 Print Driver 6-12 SV60970-OG Rev . A Notes[...]

7 Maintenance General Cleaning ................................... 7-2 Replacing the Inkjet Cartridge .............. 7-2 Setting "Ink Left" Feature When Replacing Cartridges ............................ 7-3 Purging the Printhead Nozzles ............. 7-6 Cleaning the Printheads ....................... 7-6 Cleaning the Media Sensor .......[...]

7 Maintenance 7-2 SV60970-OG Rev . A Y our printer is designed to provide tr ouble-fr ee service with a minimal amount of care. T o keep it in top condition, you should schedule regular cleaning of the feed r ollers, exit rollers and lower guide. • Clean the printhead cartridge and cover with a lint-free cloth and distilled water only . Order cle[...]

DA900 Addr essRight ™ Printer 7 7-3 SV60970-OG Rev . A 7 - Maintenance 4. With the gold printhead contacts pointing towar d the printhead holder pins, insert cartridge into holder . See the figur e below . Use extreme caution not to contact or bend printhead holder pins. 5. With the cartridge inserted, lower the blue r etaining lever . This pulls[...]

7 Maintenance 7-4 SV60970-OG Rev . A When replacing empty cartridge with new cartridge: 1. When the ink in the cartridge r eaches a low level, the printer will stop feeding and the following message will be displayed: Printer Of fline nnn Head n Low: Pr ess ENTER NOTE: "nnn " is the number of the head with a low ink supply . 2. Pr ess Ent[...]

DA900 Addr essRight ™ Printer 7 7-5 SV60970-OG Rev . A 7 - Maintenance When switching between standard cartridges and bulk ink cartridg- es: 1. Press and hold the Menu key until the follow- ing message appears: Setup Menu Total Count nn NOTE: "nnn" is the number of the head with a low ink supply. 2. To switch to a bulk ink cartridge fro[...]

7 Maintenance 7-6 SV60970-OG Rev . A Cleaning the Printheads T o achieve good print quality , maintenance of the printhead is r equired. Paper fiber , dust and dried ink can build up on the printhead. T o clean the printhead: 1. Use a lint-fr ee towel with no chemical additives to clean the printhead. Moisten the towel with distilled water . (An ab[...]

DA900 Addr essRight ™ Printer 7 7-7 SV60970-OG Rev . A 7 - Maintenance Cleaning the Media Sensor It is important to keep the media sensor clean. Use com- pressed air to blow dust fr om the sensor . See the figure below for the location of the sensor . NOTE: Move printheads 2/3 and 4/5 to the outside to gain better access to the sensor .[...]

7 Maintenance 7-8 SV60970-OG Rev . A Replacing the Separator Tips T o replace the separator tips: 1. Befor e changing the separator tips, unplug the printer . 2. Release the separator locking lever on the left side of the feeder , as shown below . 3. Push down the black tab on the separator to expose the screw , as shown below . 4. Move the separat[...]

DA900 Addr essRight ™ Printer 7 7-9 SV60970-OG Rev . A 7 - Maintenance 5. Using a Phillips screwdriver , r emove the scr ew and metal cover over the separator tip. Use the tip of the screwdriver to push down on the separator tip. Unlock and remove the separator tip. 6. Replace with a new rubber separator tip. 7. Reinstall the metal cover and scr [...]

7 Maintenance 7-10 SV60970-OG Rev . A Replacing the Feed Rollers T o replace the feed r ollers: 1. Befor e removing the feed r oller access plate, unplug the power to the printer . 2. Using a Phillips scr ewdriver , remove the four scr ews from the feed roller access plate. See below . 3. Remove the feed r oller access plate. See below .[...]

DA900 Addr essRight ™ Printer 7 7-11 SV60970-OG Rev . A 7 - Maintenance 4. Rotate the feed r oller shaft so the scr ews face up. See below . 5. Use a 3/32" Allen wrench to r emove the two 8/32 x 1/4" buttonhead cap screws. See below . ← Replacing the Feed Rollers (continued)[...]

7 Maintenance 7-12 SV60970-OG Rev . A 8. Place the new half-feed r oller on the shaft and secure with both buttonhead cap scr ews. 9. Rotate the shaft and r eplace the feed roller on the other side with buttonhead scr ews. See below . 10. Replace the feed r oller access plate and fasten with the four scr ews. 6. Remove the half feed r oller . See t[...]

8 T roubleshooting Getting Help .......................................... 8-2 Phone Support ................................ 8-2 Before Y ou Call ................................ 8-2 The W orld Wide Web ...................... 8-2 Power Problems .................................... 8-3 Feeding Problems ................................. 8-3 Intermit[...]

8 T r oubleshooting 8-2 SV60970-OG Rev . A There may be times when you need help to solve a problem, or you may want mor e information about how your printer works. Pitney Bowes pr ovides several information r esources. Phone Support T echnical support is available fr om the Pitney Bowes National Diagnostic Center . Befor e Y ou Call Please read th[...]

DA900 Addr essRight ™ Printer 8 8-3 SV60970-OG Rev . A 8 - T roubleshooting Nothing happens when power is turned on. No LCD display . • Check that power cor d is plugged in. • Reconnect or r eseat the cable from PC to printer . Make sure clips ar e hooked, printer and scr ews ar e seated, and computer is connected pr operly . • T ur n print[...]

8 T r oubleshooting 8-4 SV60970-OG Rev . A Multiple feeds • The feed gap may be too tight or too loose. Adjust the separator to the thickness of the material. • Paper dust may be blocking the feed sensor . Clean the sensor with compr essed air . • Paper stuck together . Separate paper before feed- ing. • Side guides too far fr om media. Set[...]

DA900 Addr essRight ™ Printer 8 8-5 SV60970-OG Rev . A 8 - T roubleshooting No print on media • Pur ge ink cartridge (see Chapter 6 — Maintenance ). • Clean cartridge inkjets with tissue or soft cotton cloth and water . • T ape on printhead or print nozzle. Remove tape. • Cartridge not pr operly inserted. Remove and rein- sert the cartr[...]

8 T r oubleshooting 8-6 SV60970-OG Rev . A Print slanted/skewed • Check the separator gap and adjust as r equir ed. • Mar gins set to less than 1/4". Reset the mar gins to 1/4" or mor e. • Note that the maximum allowable skew is +/-2.5 ° relative to bottom edge of material. A minimal skew is allowed. Space between lines not uniform[...]

DA900 Addr essRight ™ Printer 8 8-7 SV60970-OG Rev . A 8 - T roubleshooting • Running low on ink. Replace cartridge. Print str eaking/smearing on material • Envelope thickness adjustment too low . Raise printheads. • Exit r oller dirty . Clean exit roller with water . • Printhead dirty . Clean printheads. • Ink is not being absorbed bec[...]

8 T r oubleshooting 8-8 SV60970-OG Rev . A • Chosen envelope size is too small. Select corr ect envelope size fr om drop-down box on menu bar . • If your graphic has a white line thr ough it, the printheads may need to be banded together . Prints garbage • Poor cable connections. Check parallel cable. Make sure cable is connected secur ely at[...]

DA900 Addr essRight ™ Printer 8 8-9 SV60970-OG Rev . A 8 - T roubleshooting The colors on the envelope ar e not the colors you want • Y ou have assigned the wr ong colors to the printheads. Return to Print Head Properties scr eens and recheck the assignment of colors to heads. • Check that the physical location of the printheads in their moun[...]

8 T r oubleshooting 8-10 SV60970-OG Rev . A Out of Paper The paper sensor did not detect paper within one second of starting the feeder . Check if input bin is empty . Refill paper . OR Dirty sensor not seeing media. Clean sensor . OR Jam blocking path. Clear jam. OR Separator out of adjustment. Adjust separator . Paper Jam Remove jam and feed medi[...]

9 Supplies and Options Supplies and Accessories .................... 9-2 How to Order ......................................... 9-3 Options .................................................. 9-3[...]

9 Supplies and Options 9-2 SV60970-OG Rev . A Supplies and Accessories Supply Or der Number Ink Cartridge, Black 660-1 Ink Cartridge, Fast Drying Black 660-6 Ink Cartridge, Black Bulk Ink Kit 635-4 Ink Cartridge, Blue 635-1 Ink Cartridge, Red 635-3 Ink Cartridge, Fast Drying Black, 6 pack 674-5 Ink Cartridge, Black 6 pack 674-4 Separator Tips Kit 6[...]

DA900 Addr essRight ™ Printer 9 9 - Supplies/Options 9-3 SV60970-OG Rev . A How to Or der Options Pitney Bowes of fers an optional power stacker used to stack output fr om your printer . Ordering Online T o or der supplies, access www .pitneybowes.com/supplies Y ou'll find a complete, easy-to-navigate online stor e that of fers a wide assort[...]

9 Supplies and Options 9-4 SV60970-OG Rev . A Notes[...]

Appendix A Glossar y[...]

A Appendix A — Glossary A-2 SV60970-OG Rev . A [ + ] key on the printer contr ol panel which advances one menu item when in Setup and Service modes. [ - ] key on the printer contr ol panel which backs up one menu item when in Setup and Service modes. 2 of 5 Bar code — a barcode describing a series of digits (0-9) in which each digit is repr ese[...]

A A-3 Appendix A DA900 Addr essRight ™ Printer SV60970-OG Rev . A Belt Speed — the speed at which the printer moves the media past the printhead area. Bitmap — a graphical object made up of a series of dots, some of which ar e black (or another color), some a contrasting color , which make up the art. Bitmap Editor — allows you to launch a [...]

A Appendix A — Glossary A-4 SV60970-OG Rev . A DPI — Dots Per Inch. A measur ement of print resolution. The higher the number , the better the print quality . Driver — the softwar e driver for the printer . Enter Key — the key on the printer contr ol panel which engages the feeder . Envelope Designer ™ Plus - the softwar e you use to desi[...]

A A-5 Appendix A DA900 Addr essRight ™ Printer SV60970-OG Rev . A Head Dividers — in the V iew Menu, toggles on and of f the grey lines used to mark the boundary of a print head area. Head Info — a tab and screen on the Pr operty Sheet (File/Printer Setup) which lists printhead details. Human Readable — the alphanumeric portion of a bar cod[...]

A Appendix A — Glossary A-6 SV60970-OG Rev . A Logo Folder — a folder used to store any logos and graphics in Windows. Media — envelopes, flats, postcar ds, catalog envelopes, tri-folds, etc., which are being fed into the printer . See Chapter 2, Specifications, for material sizes. Media Sensor — a sensor that identifies the leading edge of[...]

A A-7 Appendix A DA900 Addr essRight ™ Printer SV60970-OG Rev . A Printer Setup — (in the File menu) opens the Pr operty Sheet which allows you to set and view details on print head information, set tray and package br eaks and other functions that are available in Envelope Designer Plus. Printing Bands — a menu item under T ools which allows[...]

A Appendix A — Glossary A-8 SV60970-OG Rev . A Resolution — the quality of the image, measur ed by number of ink drops per inch (dpi). Note that the resolution available is dependent on the belt speed you have set. The slower the belt speed, the better the r esolution. Retur n Addr ess — a menu selection which brings you to the r etur n addre[...]

A A-9 Appendix A DA900 Addr essRight ™ Printer SV60970-OG Rev . A T est Print — a key on the printer contr ol panel used to place the printer in test mode. This enables you to test the printer without the softwar e. Also, a light on the printer which indicates that it is powered up and initialized. T ext Block Pr operties — a display which al[...]

A Appendix A — Glossary A-10 SV60970-OG Rev . A[...]

Appendix B Application Notes Fixed Head V ersus Shuttle-Head Printers ............................................ B-2 Printheads and Bands .......................... B-2 Color ...................................................... B-4 Unprintable Areas ................................. B-4 Dual Purpose Ruler ............................... B-5 Oth[...]

B Appendix B — Application Notes B-2 SV60970-OG Rev . A -2 Fixed-head printers dif fer fr om shuttle-head printers in a few very important ways. The DA900 is a fixed- head printer with six print heads that operate on four bands. Each print head is able to print 1/2 inch of your layout. Ther efore, the DA900 is able to print a total of thr ee inch[...]

B B-3 Appendix B DA900 Addr essRight ™ Printer SV60970-OG Rev . A Appendix B Appendix B The concept of bands is important when designing and laying out your envelope, since certain rules apply to what you can and cannot do within a band. Only items that ar e within a band are printed. T ext or graphics that fall outside of a band ar e not printed[...]

B Appendix B — Application Notes B-4 SV60970-OG Rev . A graphic or text message. Be awar e that dragging bands on the envelope layout and placing them next to each other does not result in lar ger print areas. Y ou must enter the Fixed Head tab and select Attach to expand the printable area. While color is supported in the DA900, note that its us[...]

B B-5 Appendix B DA900 Addr essRight ™ Printer SV60970-OG Rev . A Appendix B Appendix B Dual Purpose Ruler Another dif fer ence between a fixed-head printer and shuttle-head printer is the use of the ruler . In a shuttle- head printer , the left ruler is zeroed at the upper left corner of the envelope. In the fixed-head printer , this ruler is ze[...]

B Appendix B — Application Notes B-6 SV60970-OG Rev . A Compatibility Issues The DA900 will work with most text editors, word pr o- cessing and mail list pr ograms. W e do not however , recommend using Windows Notepad.[...]

Index[...]

Index I-2 SV60970-OG Rev . A Symbols + Key 3-4 - Key 3-4 A Address prints high or low 8-9 prints off media 8-9 prints upside down 8-9 Addresses some do not print 8-8 Adjustment Media Thickness (Separator) 3-4 Adjustments feed ramp 5-6 media thickness 5-7 printhead position 5-8 separator gap 5-2 side guides 5-5 upper exit rollers 5-9 Advanced setup [...]

1 Index DA900 Addr essRight ™ Printer I-3 SV60970-OG Rev . A G Ganging printheads B-3 Garbage prints 8-8 H Hard drive space requir ed 2-5 Help, calling for 8-2 I Ink ordering 9-3 types available 9-3 Ink cartridge ordering r eplacements 9-3 Ink cartridges bulk installing 4-6 Installing 4-4, 4-5 safety 4-5 storing 4-5 "Ink Left" feature s[...]

Index I-4 SV60970-OG Rev . A P Paper jams 8-4 Paper size selecting 6-6 Paper Thickness Adjustment 3-4 Parallel port 2-5 Phone support 8-2 Poor print quality 8-6, 8-7, 8-8 Portrait mode selecting 6-5 Power connection 4-9 turning on 4-9 Power panel 3-3 Power problems 8-3 Print blurry 8-6 Colors 1-2 slanted/skewed 8-6 streaking/smearing 8-7 too light [...]

1 Index DA900 Addr essRight ™ Printer I-5 SV60970-OG Rev . A Supplies and accessories 9-2 Supply catalog requesting a 9-3 T T echnical support phone number 1-800-537-2488 8-2 T est page printing a 6-4 T est Print 3-4 T est Print Key 3-4 Thr oughput, average 2-4 T ransport Door 3-3 T roubleshooting address prints high or low 8-9 prints of f media [...]

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PB Form SV60970-OG Rev. A 9/02 © 2002 Pitney Bowes Inc. All rights reserved. Printed in USA. One Elmcroft Road Stamford, Connecticut 06926-0700 www.pitneybowes.com *SV60970-OGRevA* Printed on recycled paper[...]