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Pitney Bowes J640 manual

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Table of contents for the manual

  • Page 1

    8 Pitney Bowes Shipping and Weighing Systems Model J640 / J641 Pro-Mark Printer Operator's Handbook ~,.:-:o;;-,:,"-,.,,,,, M:~.,~:"!","._'."- ~~':~:-.~- :-r:~"'~~.'~"-~'~ ':': ," ; ~.- : T...~~"7"" ;-:-T;.~~.,..-r , .' r:; , ""!""[...]

  • Page 2

    Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Pitney Bowes reserves the right to make changes in the product and the programs and their availability at any time and without notice. Although Pitney Bowes has made every effort to provide complete and accurate information in this manu[...]

  • Page 3

    Preface Th is ma nual c ont ains info rm atio n about th e prin ter ’s ✦ fea tur es and f unct ions ✦ ge nera l oper at ion ✦ pr oced ures for m aint enanc e and t ro ub le shoot ing. Y ou ca n als o ob tai n an o pti o nal prog ra mme r ’s ma nual ( Pitne y Bo wes f orm n umb er SV602 55 ). i[...]

  • Page 4

    T erms to Know ––––––––––––––––––––––––––––––––––––––––––––– continuous m ode Pri nt m od e in w hic h a for mat and da ta w ith a spec i f i c qua ntit y ar e sen t to th e pri nt er to be pr inte d in on e c on tinu ous st rip. download ( send) Transmi ss io[...]

  • Page 5

    Table of Contents In stal la tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1– 1 Power Supp ly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Connect ing the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . 1– 2 Connect ing the Communic at io ns Cabl e . . . . . [...]

  • Page 6

    T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 LED Indica to r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Probl ems and Solutio n s . . . . . . . . . . . . . . . . . . . . . . . . . . . 5– 2 Specif ica tion s . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 7

    Chapter 1. Installation Thi s p rint er is a tablet op, onl ine- onl y un it us ed t o pr int la be ls. A Pitney Bowes service r epresentative sh ould have installed the p rinter fo r you, b ut the fol lowing informat ion is provide d for re fe re nce . Power Suppl y –––––––––––––––––––––––––––?[...]

  • Page 8

    Conne cting t he P ower Cor d –––––––––––––––––––––––––––––––––– Bef ore you plug o r unpl ug the power cord, tur n t he p r i nt er of f. T o conn ect t h e pow e r co rd : 1. T urn th e printer o f f. (I) indi cates on a nd (O) indi cates off. 2. T urn th e printer a s show n. 3.[...]

  • Page 9

    Connecting the Communicat ion s Cable –––––––––––––––––––––––– Bef ore re cei ving data , yo u m us t co nn ect the co mmu nic at ions cable t o the ho st and to th e printe r . Connect the communications cable to your communi cations p ort as shown bel ow . Co mm unic ations Por t Co mm unic ations C[...]

  • Page 10

    Communica tion V alues ––––––––––––––––––––––––––––––––––––– In order for your pri nter to communicate w ith your host, you must make sure t he commu nication value s are set to the same values. Here are the default va lues with which the prin ter is shi ppe d: Th ese ar e no[...]

  • Page 11

    Chapter 2. Loading Ribbon and Supplies Bef ore loa ding r ibbon or lab els, y ou m ust op en th e prin ter : 1. In ser t yo ur f ing ers int o the de press io n b enea th th e face pla te an d pul l u p. Face Plate 2- 1[...]

  • Page 12

    2. Pul l th e la bel gu ide f or ward a nd dow n as sh own. 3. Pu sh t he pri nth ea d as se mbl y t owa rd th e re ar of th e pri n ter until it op e ns comple t ely . Label Gu ide Suppl y H o lder Ribbon Casset te Fron t View Rear View Printhead Assembly J640 O pera t o r ’ s Ha nd b ook 2-2[...]

  • Page 13

    4. T o c lo se the print er , push the pr inth ead a ssem b ly towa rd th e f ront of pr inte r , c lose the labe l gu ide an d lat ch th e fac e pla te int o pl a ce. Loadi ng Ribbon ––––––––––––––––––––––––––––––––––––––––––––– T o lo ad the r ibbon casse tt[...]

  • Page 14

    Reloading a Ribbo n Cassette ––––––––––––––––––––––––––––––––– T o relo ad your ribbon , remove t he ribbon ca ssette from the pri nte r and f ollow th ese steps : 1. Loc at e t he en d of the ca sset t e wi th t he t wo lat ches . Loc at e t he I nt erna ti onal S ymbol s f or open [...]

  • Page 15

    DO NOT wrin kle or c rus h t he ribbon . 5. W it h the te eth end of t he tak e-u p reel fac ing down, pl ace th e ri bb on ro ll on th e sp ool w it h t he f oam was h er ( on th e half o f the casse tte with t he latches) . 6. Fe ed the r ibb on ar ound the gu ides and p lace the t ake -up r eel onto th e shor ter sp ool. 7. T wist the r ib bon r[...]

  • Page 16

    8. Rep la ce the ot her half of th e ca ss et te. Th e two halve s should fit t ogether co mpletely . 9. Rotate the latche s until th ey click in to the l ocked po si ti on ( ). 10. Ch eck to ma ke su re that the r ibbon is loade d co rr ect ly and that the ribbo n is woun d ti ghtly inside the cassette. Turn the gear co unter cloc kwi se wi t h yo[...]

  • Page 17

    Lo ading f or P eel Mode Pee l mo de se para tes la bels fr om th e backi ng pape r . The pr in ter def ault is on -dem and. Before loadi ng lab els, ma ke sure th e labe l path is cl ean. See Cha pte r 4, "Car e and M a inte nance ." T o l o ad y our la bel s: 1. Open the p rinter . 2. Use the h andle s on th e sid es of the su pply hold[...]

  • Page 18

    3. In ser t th e roll o f la bels be twee n t he sup ply h old er s ins ide the p rinter . 4. Us e the hand les o n the su pp ly ho l der s t o p re ss th e supp ly hol d er s to ge the r unt il t hey fit snu ggly ag ains t the su pply roll. Mak e s ure the su pp ly hold ers are pr esse d agai nst the su pply roll . Also, make sure the supply roll [...]

  • Page 19

    Ma ke sure th e lead ing ed ge of th e labe l is on e to two inc hes b ehi nd th e bl ack pl ate n ro lle r . O the rwi se, the r ibb on ca n be pu lled ou t alo ng wit h the l abel s, caus ing a ja m. Do Not attempt to reload the b acking pap er into th e printe r . Th e back ing p aper s hou ld cont inue to dis p ens e fro m the f r on t of th e [...]

  • Page 20

    7. Cl os e t h e pr in ter . Mak e s ure the r ibbo n is woun d ti ght ly i nsi de th e ri bb on cas se tte b efo re y o u clo se t he pr in te r . See " Rel oa ding a Rib bon C a sset te" to w ind the r ibb on . 8. T urn th e prin ter on. 9. W ait unt il the LE D fl ash es one t ime (a bout five seco nds ) an d th en press t he tr igge r[...]

  • Page 21

    Loadi ng for N on-P eel Mode Non -p eel mo de f eed s the l abe ls th roug h t he pr i nte r wi th out pee lin g them f r om th e ba ck in g pape r . Before loadi ng lab els, ma ke sure th e labe l path is cl ean. See Cha pte r 4, "Car e and M a inte nance ." T o load your supplies: 1. Open the p rinter . 2. Use the h andle s on th e sid [...]

  • Page 22

    3. In ser t th e roll o f su pp ly bet wee n the su pp ly ho l d ers i nsi d e the p rinter . 4. Us e the hand les o n the su pp ly ho l der s t o p re ss th e supp ly hol d er s to ge the r unt il t hey fit snu ggly ag ains t the su pply roll. Mak e s ure the su pp ly hold ers are pr esse d agai nst the su pply roll . Also, make sure the supply ro[...]

  • Page 23

    5. Fe ed the l abe l st rip t hro ugh t he uppe r open ing in th e labe l gui de . 6. Kee p li ght t ensio n on th e la be l st rip whi le li fting t he ba ck of the pri nth ead ass emb ly . Upper Opening in Labe l G uide Label G uid e Rear View Printhead Assembly Fro nt Vi ew Cha pt er 2. Lo a di ng Ribb o n an d S u ppl ies 2-13[...]

  • Page 24

    7. Cl os e t h e pr in ter . Mak e s ure the r ibbo n is woun d ti ght ly i nsi de th e ri bb on cas se tte b efo re y o u clo se t he pr in te r . See " Rel oa ding a Rib bon C a sset te" to w ind the r ibb on . 8. T urn th e prin ter on. 9. W ait unt il the LE D fl ash es one t ime (a bout five seco nds ) an d th en press t he tr igge r[...]

  • Page 25

    Chapter 3. Printing Y ou ca n prin t l abe l s in th ese m odes : ✦ On -dem an d (pee l mode ) ✦ Co ntinuo us ( non- p e el mode ). Print ing in On-Dem a nd Mode –––––––––––––––––––––––––––––––– In on -dem a nd m od e, the p rint er pri nts and d ispe nses on e la be l at a t ime u[...]

  • Page 26

    Cance l ing a Pri n t Job T o cance l th e current p rint job, h old do wn the trigger until the LED sto ps bli nking a nd di spla ys so lid gr een. Th e bat ch is canceled a nd the data is lost. T o resume printing, yo u must dow nlo ad the ba tc h agai n. Printing in Con tinuous Mode –––––––––––––––––––––[...]

  • Page 27

    Using the T ear Bar W hen pr inti ng on co ntin uous s uppl y , you can us e the te ar ba r to rem ove the p rinted l abels. DO NOT use t he te ar bar to re mov e labe ls pri nte d on di e -cu t supply . T o re move a prin ted la bel st rip, sta rt at one ed ge of th e stri p an d pu ll i t up and towa rd t he t op of the p rin ter u ntil it t ears[...]

  • Page 28

    Int e rrup t ing a Prin t Job Y ou c an pa use or ca nce l t he c urr ent p rint job : ✦ T o pa use the c u r rent pr in t jo b, pres s the t r igge r once. Th e cur re nt pr in t jo b st ops te mpor aril y . T o r esu me pr in t i ng, pre ss th e trig ge r aga in. ✦ T o cance l th e current p rint job, h old do wn the trigger unt il th e pr in[...]

  • Page 29

    Chapter 4. Care and Maintenance DO NOT use s har p obje cts t o cle an th e p rin ter . Th is may da mag e t he pri nte r and v oi d yo ur war rant y . This chapter te lls you how to: ✦ cl ea r la be l ja ms ✦ cl ean t he pr inth ea d, peel b lad e, tea r ba r , a nd pla ten rolle r . 4- 1[...]

  • Page 30

    Cleari ng L abel Ja ms ––––––––––––––––––––––––––––––––––––––––– W hen y ou ar e prin t i ng and a ja m occu rs, the L ED fla shes amb er and gr een. T o clear a label ja m: 1. T urn th e prin ter of f and open the printer . 2. Remo ve the label r o ll . 3. Rem ove th[...]

  • Page 31

    Clean ing ––––––––––––––––––––––––––––––––––––––––––––––––––– Y ou may need t o cle an th e prin thea d, pl aten rolle r , pee l bar, pi nch ro llers , pe el blad e and te ar bar : ✦ after 8 r o ll s o f supplie s ✦ daily if your printer is in [...]

  • Page 32

    3. In a ho l der mou nted on th e ba ck side of th e prin ter , th ere sho uld be a c lea ning p en . Us ing th is cl eani ng p en or a cot ton sw ab moi ste ned with a lco hol , r ub bac k a nd fo rth ac ross th e prin t h ead, pl aten rol le r , p eel ba r , pinc h ro lle rs, and pe el blade to remove a ny build up . Make su re the pri nth ead, p[...]

  • Page 33

    Chapter 5. Troubleshooting Th e prin ter us es a co mb inat ion of lig hts to displ ay a v ar iety of pri nte r stat es. See t he "P ro blem s a nd Sol uti on s" s ect i o n f or th ose re qu iri ng fu rt her a ction s. LED I ndicator –––––––––––––––––––––––––––––––––––[...]

  • Page 34

    Pr oblems and Sol utions ––––––––––––––––––––––––––––––––––––– This section helps you correct some problems that may occur . If y ou ca nnot f i x a prob lem, p lease c ont act Ser vic e. Prob le m Solut i on Print s blank l abels. Check ribbon and reload if neces sary . Prin[...]

  • Page 35

    Prob le m Sol ut io n Label J am. Remove jam med labels. Clean t he print er . No LE D. Make s ure the power is on. Make s ure the power supply is c onnected to the print er and plugged i nto a li ve outlet. Ch ap te r 5. T r ou b les hooting 5- 3[...]

  • Page 36

    J640 O pera t o r ’ s Ha nd b ook 5-4[...]

  • Page 37

    Chapter 6. Specifications and Accessories Specifica tions –––––––––––––––––––––––––––––––––––––––––––––– H e i g h t : 8 inches (203 mm) W i d t h : 8.1 i nc hes ( 206 m m ) D e p t h : 10.5 i nches (267 mm) W e i g h t : 6. 3 l b. (2. 86 k g.) wit hout sup [...]

  • Page 38

    J640 O pera t o r ’ s Ha nd b ook 6-2[...]

  • Page 39

    [...]

  • Page 40

    Printed in U.S.A. --- - - -[...]