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Plantronics CS520 manual

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Table of contents for the manual

  • Page 1

    C S 5 10 ™ /C S 520 ™ Wi reless Head se t S ystem Us e r G uid e[...]

  • Page 2

    2 C ont ents C ont ents W elcome 3 What’s in the Box 4 Base and Headset Basics 5 Accessories 6 Headset Set Up 7 Connect Y our Desk Phone 8 Connect the Power 8 Charge the Headset 8 Connect and Configure Y our Desk Phone 9 Desk Phone (standard) 9 Check Configuration and Make a T est Call 10 Desk Phone plus HL10 Lifter (sold separately) 11 Desk Ph[...]

  • Page 3

    3 We l co m e Congratulati ons on purchasing your new Plantroni cs produc t. This guide cont ains i nstr uctions for set ting up and using your CS510 / CS5 2 0 Wireless H eadset System . Please r efer to the separ ate safet y instruc tions for impor tant pr oduct safe ty informat ion prior to installation o r use of the produc t. The en closed DECT[...]

  • Page 4

    4 Wh at ’ s i n t h e Bo x T elephone interface cable Power supply Base Headset Model WH350 (binaural) shown - Model WH300 (monaural) available[...]

  • Page 5

    5 Ba s e a nd He ad set Ba si cs 1 Call/mute LED 2 Power on/subscription LED 3 Charging LED 4 Subscription button 5 Narrowband/wideband audio switch 6 Power jack 7 Handset lifter/EHS cable jack 8 T elephone interface cable jack 9 Auto answer switch 10 Listening volume dial* 11 Speaking volume dial* 12 Configuration switch* * F or installation set [...]

  • Page 6

    6 Ac c essor ies 1 Electronic Hookswitch Cable (EHS) Electronically takes your desk phone handset off hook. Enables remote call answer/end with your headset. 2 HL10™ Lifter Automatically lifts handset and returns it to the cradle. Enables remote call answer/end with your headset 2 1[...]

  • Page 7

    7 He ad set Set U p Y ou r hea dset c om es fu ll y as semb led. Y o u can a dj u st the he ad ba nd f or a bet - ter fi t an d the mo uth piec e f or op ti ma l perform a nc e. Adjust the Headband 1 T o adjus t the headband, l engthen or sho rten t he band until it fit s comfort ably . The click stop feature ke eps the headband s ecurely adjuste[...]

  • Page 8

    8 Thi s section de scri bes ho w to c on nect the b ase t o yo ur d esk p hone. Connec t the Power Plug one end of th e power supply into the p ower jack on the back of t he base and the ot her end into a work ing power ou tlet. T he Power On LED will be s olid white. Charge the H eadse t Place the heads et in the charge cr adle. The charging LED o[...]

  • Page 9

    9 Co nnect an d Co nfig ur e Y ou r Des k Phon e Ther e are three se tup options for connec ting the CS510 / CS5 2 0 to your desk phon e. Selec t one of the following an d continue. • D esk phone (stan dard) • D esk phone + HL1 0 lifter (sold s eparately) • D esk phone + EHS cable (sold se parately) NOTE If you wil l be using a standard desk[...]

  • Page 10

    10 Chec k C onfi gu rati on a nd Ma k e a T est C al l 1 If your desk phon e has a volume control se t it to mid-ran ge. 2 Look at the bottom panel of your base and make sure the default settings are correct. Set your desk phone’s volume also. listening volume dial ( ) = 2 and speak ing volume dial ( ) = 2 configuration s witch = A desk phon e [...]

  • Page 11

    11 Desk P hone pl u s HL 1 0 Li fter ( sol d sepa rat ely ) NOTE First follo w the steps above for D esk Phone (Standard) . 1 Firmly pre ss the handse t lifter pow er cord into the handset lif ter jack . USE 2 While wearing yo ur headset , slide the handset lif ter arm under t he handset until th e lifter base touches th e side of the phone . 3 Sli[...]

  • Page 12

    12 If Y ou Do Not Hear a Dial T one 1 If you do not he ar a dial tone, raise th e lifter heigh t switch to the ne xt highe st positi on. 2 Repeat ste ps 2 through 5 above as ne cessar y until you hear a dial tone . 3 When yo u hear a dial tone, se cure the lifter as de scribed in ste ps 6 though 8. Additional Parts (if required) Use ex tender arm w[...]

  • Page 13

    13 F or Nortel Phones Only Desk P hone pl u s EH S C ab le 1 Connec t the end of the EHS cable to the bas e and the other en d to the desk phone as d escribed in the EHS Adapter Get ting Started guid e. NOTE For further inst allation inf ormation r efer t o the EH S Get ting S tar ted guide that came wi th your EHS c able or at plantronics .com/ ac[...]

  • Page 14

    14 14 Posi tion Y our B ase The minimum recomm ended sep aration be twe en your desk phone and t he base is 6 inches . The minimum recomm ended sep aration be twe en the base and compute r is 1 2 inches. Incorr ect positi on can cause nois e and interfe rence problems .[...]

  • Page 15

    15 Now th at y ou’ve a dj ust ed y ou r hea dset a nd c on nect ed yo ur d esk p hone , rea d thi s section t o le arn a bou t the he ad set fe atu res, how t o use t he c ont rol s an d more. Headse t Controls 5 4 3 1 2 1 V olume [–] button Press to lower volume 2 Headset LED Flashes green when in use 3 Call control button Place, answer , end [...]

  • Page 16

    16 Bat t er y This produc t has a replaceable bat ter y . T o ensur e replacement bat teries m eet Plantro nics high quality s tandards and for optimal per formance , only use replacemen t batter ies provide d by Plantronics. Low Battery Warning If you are on a call and the h eadset bat ter y is critically low, you will he ar a repeated single low [...]

  • Page 17

    17 Base Ph one Button a nd S wi tc hes 1 Subscription But ton The he adset and base t hat came in the box are subscr ibed (connected) to e ach other . However, if you wish to use a n ew headset or n eed to res tore subscription to yo ur current headse t, the units c an be subscribed to e ach other by the follow ing two me thods. Automatic Secure Su[...]

  • Page 18

    18 2 Wideband/Na rrowband Aud io Switc h The CS510 / CS5 20 h as wideband audio, w hich allows spee ch to sound clearer and m ore natural. If your desk phon e is capable of wideband audio, s et the Wide band-Narrow band audio switch to yellow for wide band. NOTE: T alk time wil l be reduced when o perating in w ideband m ode. Set th e switch to bla[...]

  • Page 19

    19 Pl ac e an Ou tgo in g Cal l 1 Wearing your headse t, pres s the headse t call control but ton. 2 Remove th e handset from th e cradle. Y ou will hear a dial tone. NOTE This step will b e automatic if yo u install a lif ter or EH S cable accessor y. F or a complete list of acces sories, vis it plantr onics. c om/ accessori es. 3 Dial the numb er[...]

  • Page 20

    20 Headse t Headset has to be charged too often. T alk time is not as long as stated. Switch the Wideband-Narrowband audio switch to narrowband (black). T alk time performance is significantly degraded even after a full recharge. Battery is wearing out. Call Plantronics at (800) 544-4660 for factory replacement information or contact us at plantro[...]

  • Page 21

    NEED MOR E HEL P? plantronics.com/support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States © 2013 Plantronics, Inc. All rights reserved. Plantronics, the logo design, CS510, CS520, and HL10 are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners. Patents U[...]