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Plantronics CS520-XD manual

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Table of contents for the manual

  • Page 1

    C S51 0 - XD ™ / C S 5 2 0 -X D ™ Wireless Headset S y stem Us e r G uid e[...]

  • Page 2

    2 Content s Content s W elcome 3 What’ s in the Bo x 4 Base and Headset Basics 5 Accessories 6 Headset Set Up 7 Connect Y our Desk Phone 8 Connect the Po wer 8 Charge the H eadset 8 Connect and Configure Y our Desk Phone 9 Desk Phone (standard) 9 Check Configuration and Mak e a T est Call 10 Desk Phone plus HL10 Lifter (sold separately) 11 Desk[...]

  • Page 3

    3 W elcome Congratulat ions on purcha sing your new Plantr onic s produc t. This guide con tains inst ruc tions fo r set ting up and using yo ur CS510-XD /C S520- XD W ireles s Heads et Sys tem. Pleas e refer to th e separ ate s afet y instr uc tions for impor tant pro duc t safet y infor mation pr ior to installati on or use of th e produc t.[...]

  • Page 4

    4 Wh a t’ s i n th e Bo x T elephone interface cable Po wer supply Base Headset Model WH350- XD (binaural) shown - Model WH300- XD (monaural) available[...]

  • Page 5

    5 Ba se a n d He ad set Ba si c s 1 Call/mute LED 2 Pow er on/subscription LED 3 Charging LED 4 Subscription button 5 N arro wband/wideband audio switch 6 Pow er jack 7 Handset lifter/EHS cable jack 8 T elephone interface cable jack 9 Auto answer switch 10 Listening volume dial* 11 Speaking volume dial* 12 Configuration switch* * F or installation[...]

  • Page 6

    6 Acc e s sor ie s 2 1 3 1 Electronic hookswitch cable (EHS) Electr onically takes your desk phone handset off hook. Enables remote call answ er/end with your headset. 2 HL10™ lifter Automatically lifts handset and r eturns it to the cradle. Enables remote call answer/end with your headset 3 Online indic ator (OLI) A light t hat flashes o nce a [...]

  • Page 7

    7 He ad set S et Up Y our hea dset comes f ul ly assemb led. Y ou can adj ust the hea dba nd for a better fit an d the mouthp iece fo r opt im al pe r form ance . Adjust the H eadband 1 T o adjust the he adband, length en or shor te n the band unt il it fit s comfor t ably . T he click s top feature keep s the hea dband secur ely adjusted. 2 Posi[...]

  • Page 8

    8 Thi s sec tion desc ribes h ow to c onnect the base t o your des k phone . Connect the Power Plug one end of th e power suppl y into the powe r jack on the b ack of the b ase and th e other e nd into a work ing power o utlet . The Powe r On LED will be so lid white. Charge the He adset Place the he adset in t he charge cr adle. The char ging LED [...]

  • Page 9

    9 Con nect and Con figure Y our Des k Phon e There are t hree s etup opti ons for connec ting t he C S510- XD/CS520-XD to your desk phone. Sele ct o ne of the follow ing and continue. • De sk phone (st andard) • De sk phone + HL 10 lifter (sold sep arately) • De sk phone + EHS cabl e (sold separ ately) NOTE If you wil l be using a s tandar d[...]

  • Page 10

    10 Check C onfigu ration a nd Mak e a T est Call 1 If your desk phon e has a volume contro l set it to mid -ran ge. 2 L ook at the bottom panel of your base and make sure the default settings ar e correct. Liste ning volume dial ( ) = 2 and Speak ing volume dial ( ) = 2 Configurati on switc h = A Desk ph one volume = mid -range 3 Remove t he hand[...]

  • Page 11

    11 Desk Pho ne plus H L 1 0 Lifter ( sold sep ara tel y) NOTE Fir st fol low the s teps abov e for De sk Phon e (Standard) . 1 Firmly pre ss th e handset lif ter po wer cord into the h andset lif ter jack . USE 2 While wearing your heads et, slide th e handset lif ter ar m under the hands et until t he lif ter base touche s the side of t he phone. [...]

  • Page 12

    12 If Y ou Do Not Hear a Dial T one 1 If you do not hear a dial ton e, raise th e lifter h eight sw itch to the n ex t highe st pos ition. 2 Repeat steps 2 thr ough 5 above as nece ss ar y until you h ear a dial tone. 3 Wh en you hear a dial ton e, secure the lif ter as d esc ribed in s teps 6 thro ugh 8. Additional Parts (if r equired) Use ex tend[...]

  • Page 13

    13 F or Nortel Phones Only Desk Pho ne plus E HS Cabl e 1 Connec t the e nd of the EHS cable to t he bas e and the oth er end to the d esk phon e as des cribed in the EHS Adapter Get ting St ar ted guide. NOTE For furth er installation information refer to the E HS Get ting Star ted guide that came with your EHS cable or at plantr onic s.com/access[...]

  • Page 14

    14 Position Y our B ase The minimum recomme nded se parat ion bet we en your de sk phone and th e base is 6 inc hes. The minimum recomme nded se parat ion bet we en the b ase and compu ter is 12 inches. Incorre c t positi on can c ause nois e and inter fere nce problem s.[...]

  • Page 15

    15 Now th at you ’ve a djust ed yo ur he adset a nd con nected you r desk pho ne , read thi s sec tion t o learn a bout the hea dset feat ures, how t o use the con trols an d mo re. Headset Controls 5 4 3 1 2 1 V olume [–] button Press to lo wer volume 2 Headset LED Flashes green when in use 3 Call control button Place, answer , end a call Brie[...]

  • Page 16

    16 Bat ter y This produc t has a repla ceable bat ter y . T o ensure r eplacement b at terie s mee t Plantroni cs high quality s tandards an d for optimal per fo rmance, only us e replacemen t bat teri es provid ed by Plantro nic s. Lo w Battery W arning If you are on a call and th e heads et bat ter y is critic ally low, you will hear a repeate d [...]

  • Page 17

    17 Base Pho ne Button an d Switc hes 3 1 2 1 Subscription But ton The heads et and ba se that c ame in the b ox are subscr ibed (connected) to ea ch other . Ho wever , if you wish to use a ne w heads et or ne ed to re store subs cript ion to your curre nt heads et, the units c an be subs cribe d to each ot her by the follo wing t wo met hods. NOTE [...]

  • Page 18

    18 Po wer On/Subscription LED Base Status Po wer On/Subscription LED Primary headset subscription Flashes white Primary headset subscribed to base Solid white Confer ence call headset subscription Flashes white Active conf erence call with guest headsets Flashes white rapidly Incompatible headset and base Off 2 Wideband /Narrowband Audio Switch The[...]

  • Page 19

    19 3 Auto A nswer Switch Auto answer s aves a bu t ton pres s to es tablish the r adio link bet we en heads et and bas e. When auto answer is s et to black yo u must pre ss th e heads et call cont rol but ton to ans wer an incomin g ca ll. When Auto A nswer is s et to gray you c an answe r a call just by lif ting he adset f rom the b ase. NOTE Auto[...]

  • Page 20

    20 Place an O utg oing C all 1 Wearing your heads et, pres s the he adse t call contro l but ton. 2 Remove the handset fr om the cr adle. Y ou will hear a dial tone. NOTE This s tep will be autom atic if you in stall a lif ter or EHS cable acces sor y. For a complete list of access orie s, visit pl antronics .com/ accessorie s. 3 D ial the number u[...]

  • Page 21

    21 Heads et Headset has to be charged too often. T alk time is not as long as stated. Switch the Wideband-Narro wband audio switch to narrowband (black). T alk time performance is significantly degraded even after a full r echarge. Battery is wearing out. Call Plantronics at (800) 544-4660 f or factory replacement inf ormation or contact us at pla[...]

  • Page 22

    NEED MO RE HEL P? plantronics.com/support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States © 2013 Plantronics, Inc. All rights r eserved. Plantronics, the logo design, CS510- XD, CS520- XD, C052- XD, WH300- XD, WH350-XD, EHS, and HL10 ar e trademarks or register ed trademarks of Plantronics, Inc. All other trademarks ar e th[...]