Plantronics W745A-M manual

Sa vi ® W7 45 A- M Mul ti Dev ice Wi rel ess Hea dse t S yst em Use r G uid e TM[...]

Contents Welcome 4 System requirements 4 DECT information 4 What's in the box 5 Base and headset basics 6 Accessories (sold separately) 7 Customise your headset 8 Install the headset battery 8 Use the fit kit to assemble your headset 8 Right over-the-ear assembly 8 Left over-the-ear assembly 8 Position your headset 9 Over-the-head assembly 10 [...]

Install Plantronics software 29 Plantronics Control Panel 29 Devices tab 29 Device settings > Base tab 30 Device settings > Headset tab 32 Device settings > Security tab 33 Applications tab 33 Preferences 33 About tab 34 Plantronics Update Manager 34 Troubleshooting 36 Headset 36 Desk phone 37 Mobile 37 Softphone 37 3[...]

Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi W745 Please refer to the safety instructions in the quick start guide for important product safety information prior to installation or use of the product. Computer • Supported operating systems: Windows ® 7, Windows ®[...]

Headset and battery Base, deluxe charging cradle and spare battery Over-the-head headband Behind-the-head headband Headset fit kit with ear loops, ear tips and foam sleeve USB cable Telephone interface cable Power supply What's in the box 5[...]

Base 1 Power jack 8 Computer button 2 Handset lifter jack 9 Mobile phone button 3 Telephone interface cable jack 10 Desk phone button 4 USB port 11 Bluetooth pairing button/LED 5 Desk phone speaking volume 12 Subscription button/LED 6 Desk phone configuration switch 13 Charging LED 7 Desk phone listening volume Headset 1 Ear loop 5 Battery 2 Ear ti[...]

1 Deluxe USB charging cable Charges an extra battery while charging your headset via a USB port. 2 Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk phone handset off the hook. Enables remote call control with your headset. 3 HL10 ™ lifter Automatically lifts handset and returns it to the cradle. Enables rem[...]

After you install the headset battery, choose one of the three headset wearing styles, over-the-ear, over-the-head or behind-the-head. Use the fit kit to assemble it and optimise the position of the microphone. Positi on the battery as show n on the headset and sl ide into positi on until the bat tery sn aps into place. NOTE Th is prod uct has a re[...]

NOTE Ens ure the ear loo p is fla t again st the h eadset before r otating . 2 Choose the si ze and s tyle of ear tip that fi ts most comfort ably. A lign the ear tip with t he notch facing the mi crophone as sho wn. Pres s on to attach. NOTE Ens ure the large e nd of th e ear t ip point s to th e microp hone. 3 To cor rectly position your he adset[...]

1 Hold t he head band so it is al igned t o receiv e the h eadset a s shown and ins ert the headset into the he adband. 2 Rotate the he adset up . The h eadband can be w orn on the righ t or le ft side. 3 To opt imise t he posit ion of the head set, pus h the h eadset i n so th e microp hone is close t o your mouth. 1 Align the hea dband as shown. [...]

NOTE Ens ure the large e nd of th e ear t ip point s to th e microp hone. 3 To pos ition y our head set cor rectly, first sl ide the stem of the he adband s o the he adset f its comfor tably. 4 With a finger on the headset indicat or light , push in until the mi crophone rests a s close to your cheek as poss ible wit hout to uching. 11[...]

1 Align the cha rging cr adle pi ns with the base and pr ess firm ly unti l the cr adle res ts even ly on th e base. 2 Plug o ne end of power supply into po wer jack on bac k of the base a nd other end int o worki ng power outlet. 3 Place the hea dset in the char ging cr adle. Th e heads et charg ing LED flashes green w hen chargi ng the headset an[...]

To replace your headset battery, see Replace your headset battery . 13[...]

Choose a desk phone s etup A, B or C and conn ect cab les. A Desk p hone (s tandard) USE • Connec t one en d of the teleph one inte rface c able to the bac k of the base • Discon nect the handset coil c ord from the ba se of th e desk phone an d re-con nect it to the teleph one int erface c able ju nction b ox. • Finall y, conne ct the r emai[...]

1 While wearing headset , short press b ase desk phone button. NOTE If you don 't have remote c all con trol thr ough a lifter ( HL10) o r cable (EHS), m anually remove desk p hone ha ndset be fore ea ch call. 2 If you do not hear a dial ton e, open the sid e panel and adj ust the middle configur ation s witch A- G unti l you d o. Defau lt set[...]

Your mobile phone can be paired to multiple headsets and hands-free devices, but it can only be connected to one device at a time. The following are instructions for pairing your mobile phone to the base. 1 Press down an d hold B luetooth pairin g button (4 sec onds) on Savi b ase unti l indica tor LED flashe s red a nd blue. The ba se will remain [...]

Connec t the U SB cable . 1 While wearing your he adset, s hort pr ess the base co mputer b utton. 2 Dial a call f rom your comput er softp hone. 3 End th e call by press ing the headset call co ntrol b utton. The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and[...]

Now that you’ve assembled your headset, installed the software and connected your phones, read this section to learn about the headset features, how to use the controls and more. 1 Volume/Mute button Increase the volume Press the volume button up Decrease the volume Press the volume button down Mute/unmute a call To mute/unmute the headset, press[...]

call, without losing the cal l, as lo ng as a charged battery is rea ttached within 5 minute s. This allows for un limited talk tim e. Replac e your headset battery The sp are hea dset bat tery is located in a ba ttery c ompartme nt on t he side of the c harging cradle . As th e batter y is ho t-swappa ble, you won't lose a c all if you repl a[...]

View system tray icon With P lantron ics soft ware ins talled, a heads et icon will ap pear in your sy stem tra y, disp laying batter y statu s. A war ning wil l be is sued if your he adset’s battery is crit ically l ow. Use the base When t he syst em is id le, shor t press the bas e subsc ription button once to get feed back on the headse t batt[...]

For Wi ndows V ista and Windows 7 syst ems Adjust your o verall v olume b y going to: Star t Menu > Settin gs > Co ntrol Pa nel > So und > Playba ck. Cli ck “OK” to conf irm your change. For Wi ndows X P system s Adjust your o verall v olume by going to: Star t Menu > Settin gs > Co ntrol Pa nel > So unds an d Audio Devices[...]

This section describes the base, its buttons and their functions. Basics When y ou pres s on a b ase but ton, you are ope ning a phone li ne/audi o channe l. Depen ding on the ci rcumsta nces, yo u won’t necessa rily hea r a dia l tone u ntil yo u’ve dia lled fro m your phone. The ba se butt ons allo w you to switch to a di fferent phone l ine/[...]

End su bscript ion If the base i s in sub scriptio n mode and you want to stop th e base from sea rching f or a he adset, press the sub scriptio n button again. The sub scripti on light will b e solid red for four se conds an d then g o to it s previo us stat e. Disabl ing ove r-the-ai r subscr iption The Sa vi syst em is su pplied w ith the over-t[...]

establ ish a c onnectio n with y our mob ile phon e by pr essing t he base Bluetoo th butto n again , before the au to conne ction f eature w ill resu me. You ma y custo mise thi s featu re using the Pla ntronic s Contro l Panel by goin g to Sta rt > Progra ms > Pl antronic s > Plan tronics Control Panel > Device s > Dev ice Sett ing[...]

Answer a call The ea siest w ay to an swer an incomin g call f rom the desk ph one, mo bile pho ne or co mputer is to pre ss the headset call but ton whe n you he ar an i ncoming call. Altern atively , you ca n answer an inc oming ca ll by p ressing the bas e button for the line t hat is ringin g. NOTE If you don 't have remote c all con trol [...]

NOTE If you don 't have remote c all con trol thr ough a lifter ( HL10) o r cable (EHS), m anually remove desk p hone ha ndset be fore ea ch call. 2 Dial a call u sing you r desk p hone. 3 To end the ca ll, pres s the he adset c all butt on and hang up the han dset. Altern atively , you ca n place an outg oing cal l by pr essing y our hea dset[...]

Softphone compatibility Call c ontrol from the headset is ava ilable f or comp atible s oftphon es with no addit ional s teps by the us er exce pt Skype ™ . For a list o f compat ible so ftphones , visit plantro nics.com /softwa re . For Sk ype sup port, fo llow th e steps below. Skype will di splay th e follo wing mes sage whi le inst alling t h[...]

subscr ibed to the bas e. The first he adset is the pr imary us er’s he adset an d the nu mber in side the ne xt head set is t he numbe r of gu est head sets su bscribed to the base. T he follo wing ex ample shows one pri mary hea dset wit h two g uest hea dsets c onferenc ed in. 28[...]

User preferences and device settings that affect the performance of your headset can be changed using the Plantronics Control Panel. To acc ess the Plantro nics Con trol Pa nel, loa d Plant ronics s oftware by visi ting plantr onics.c om/softw are and click o n downlo ad butt on. To start this utility, click Start > Programs > Plantronics >[...]

Feature Settings Default Genera l Default line Desk phone/PC/Mobile Desk phone Range High/med/low High Desk phone audio bandwidth Wideband/narrowband Narrowband PC audio bandwidth Wideband/narrowband Wideband Bluetooth enabled Selected/not selected Selected Auto connect to mobile phone Selected/not selected Selected Stop auto connect to mobile when[...]

Base settings Range High up to 350 ft. Medium up to 150 ft. Low up to 50 ft. To change the range with the base, see Setting the range. Audio bandwidth for desk phone and PC Wideband audio delivers heightened speech clarity and life-like fidelity. However, wideband audio consumes more battery power and has more stringent access criteria, which reduc[...]

Audio Limiting Audio Limiting provides advanced hearing protection for daily noise exposure. When Audio- Limiting is SELECTED, the system monitors and controls sound to ensure audio levels do not exceed 80 dBA or 85 dBA (whichever is selected) specified by current and imminent EU legislation. When Audio-Limiting is set to NOT SELECTED, the headset [...]

Auto answer When enabled, this feature will configure your headset to automatically answer a call when it is removed from the charging cradle. Featur e set l ock The Pl antroni cs softw are allo ws all of the b ase set tings to be loc ked to p revent c hanges. The abilit y to lo ck/unloc k these setting s requir es a pa ssword. In orde r to loc k/u[...]

Launch audio devices control panel Provides a shortcut to the Windows sounds and audio devices control panel. Ring both headset and PC This feature gives you the option to have the PC ringtone played on both the headset as well as the PC speaker. When this feature is selected, the PC ringtone will be heard on both the PC speaker as well as the head[...]

Check for updates manually Check for available software and firmware updates at any time by clicking on the "Check for updates now" button. Install updates If new updates are available after a manual or automatic check, click on the "Install checked updates" button and installation will begin. 35[...]

My headset is unstable. When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimise the position of the headset. See Position your headset . Talk time performance is significantly degraded even after a full recharge. Battery is [...]

People I talk to can hear a buzz in the background. Move the base further away from your phone. See Position your base . If the base power supply is plugged into a power strip, plug it into the wall directly. The handset lifter is installed, but does not lift the handset. Ensure the handset lifter power cord is firmly pushed into the handset lifter[...]

I can no longer hear any audio through my PC Speakers. For Windows XP systems • Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel. • Under “Sound Playback”, change the default setting from Savi Office to your PC speakers. Click “OK” to confirm your change. For Windows Vista and Windows 7 [...]

NEED MORE HELP? plantronics.com/support Plantronics, Inc. Plantronics BV 345 Encinal Street Santa Cruz, CA 95060 United States South Point Building C Scorpius 140 2132 LR Hoofddorp Netherlands © 2013 Plantronics, Inc. Plantronics, HL10 and Savi are trademarks or registered trademarks of Plantronics, Inc. Internet Explorer, Lync, Windows, Windows X[...]