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Polycom 9.0.6 manual

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  • Page 1

    March 2010 Edition 3725-21286-011/A Getting Star ted Guide for the VSX Series V ersion 9.0.6 product pic here[...]

  • Page 2

    Polycom Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduce d or transmitted in any form or by any means, el ectronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reprod ucing includ es translating into another language or format. As between the part[...]

  • Page 3

    i Contents Using the Remo te Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 VSX Series Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Calling and Ans wering . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    Getting Started Gu ide for the VSX Series ii Categorizing Director y Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Refreshing Global Di rectory Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Including Multip le Sites in Calls . . . . . . .[...]

  • Page 5

    © Polycom, Inc. 1 Getting Star ted Guide for the VSX Series V ersion 9.0.6 This guide includes overview information that you may find helpful when you’re just starting to learn about video conferencing or when you have experience, but you need a quick refresher. This guide covers inst ructions for the foll owing models: Using the Remote Control [...]

  • Page 6

    Getting Started Gu ide for the VSX Series 2 © Polycom, Inc. VSX Series Remote Control Place or answer a call End a call Mute the sound you hear from the speakers Open the Directory so you can make a call or work with an entry Adjust the camera; navigate through menus Confirm your current selection; perform functions on highlighted items Return to [...]

  • Page 7

    Getting Started Guide for the VSX Series © Polycom, Inc. 3 Calling and Answering Answering a Video Call The Polycom system can answer inco ming calls in one of these ways: • The system prompts you to answ er the calls manually. • The system answers incoming calls automatically. When a call comes in, you hear a ring ing sound, and you may see a[...]

  • Page 8

    Getting Started Gu ide for the VSX Series 4 © Polycom, Inc. 2. Enter any additional information n eeded for the call. The available settings depend on the type of call and your syst em’s configuration. Not all calls require t hese settings: — Call Quality – Specify the call rate (network s peed) or call ty pe for this call. For most calls, c[...]

  • Page 9

    Getting Started Guide for the VSX Series © Polycom, Inc. 5 Calling from the Contacts or Speed Dial List You may be able to access calling information for specific sites using the Speed Dial or Contacts li st on the home screen. T o place a call using the Speed Dial or Contacts list: 1. Select Speed Dial or Contacts from the home screen, if necessa[...]

  • Page 10

    Getting Started Gu ide for the VSX Series 6 © Polycom, Inc. T ypes of Calls Y ou Can Make Depending on your system configuration, you may be able to make calls using ISDN, IP, or V.35. The following table lists some possible call combinations. Placing Audio-only Calls and Adding Audio-only Sites Y o u m a y b e a b l e t o u s e y o u r P o l y c [...]

  • Page 11

    Getting Started Guide for the VSX Series © Polycom, Inc. 7 Placing an Audio-only Call You can place an audio-only call from Polycom systems that have An alog Phone or Voice Over ISDN enabled. T o place an audio-only ca ll from your system: 1. On the Place a Call screen, enter the nu mber you want to call. To dele te a digit, press Delete on the re[...]

  • Page 12

    Getting Started Gu ide for the VSX Series 8 © Polycom, Inc. Ending an Audio-only Call T o hang up from an audio-only c all: 1. Press Hang Up on the remote control. 2. Select the audio-only site from the Ha ng Up scr een to hang up the call. Controlling What Y ou See Selecting and Adjusting a Camera or Other Video Source You can use the remote cont[...]

  • Page 13

    Getting Started Guide for the VSX Series © Polycom, Inc. 9 T o adjust a camera using the remote control: 1. Press Near or Far to select either near-s ite or far-site control. During a multipoint call being hosted by a system in the call, you can only adjust a camera at the far si te that is currently speaking. 2. Press the Up , Down , Left , and R[...]

  • Page 14

    Getting Started Gu ide for the VSX Series 10 © Polycom, Inc. Setting and Using Camera Presets Camera presets are stored camera positi ons that you can create ahead of time or during a call. Presets allow you to: • Automatically point a camera at pre-defined locations in a room. • Select a video source such as a VC R or DVD player, a document c[...]

  • Page 15

    Getting Started Guide for the VSX Series © Polycom, Inc. 11 4. Press and hold a number to store the preset position. To store a double-digit preset, press the first digit quickly and hold the second number down. Any existing preset st ored at the number you enter is replaced. The system uses preset 0 as the default camera position. T o delete all [...]

  • Page 16

    Getting Started Gu ide for the VSX Series 12 © Polycom, Inc. 4. Scroll to Dual Monitor Emulatio n and press on the remote control to enable the option. 5. Press Home to save your change and return to the home screen. During calls using Dual Monitor Emulat ion without content, you can press the PIP button on the remote control to scroll through the[...]

  • Page 17

    Getting Started Guide for the VSX Series © Polycom, Inc. 13 Showing, Moving, and T urning Of f the PIP Your system may be configured to disp lay a Picture-in-Pict ure (PIP) window. During a c all on a sing le-moni tor syst em, the PIP di splays wh at your m ain camera is sending to the far site. If the far site shows any type of content, the conte[...]

  • Page 18

    Getting Started Gu ide for the VSX Series 14 © Polycom, Inc. 5. Press Home to save your change and return to the home screen. Enabling Automatic Camera T r acking (PowerCam Plus Only) If you are using a VSX 7000e or VSX 8000 with the Polycom PowerCam™ Plus camera, you can set the camera to automatically point to the person speaking or to move to[...]

  • Page 19

    Getting Started Guide for the VSX Series © Polycom, Inc. 15 Controlling What Y ou Hear Adjusting V olume Use the remote control to raise or lower th e volume of the sound you hear. T o adjust the volume:  Press Volume . Changing the volume affects only the sound you hear at your site. Muting the Microphone You can mute the microphone if you do [...]

  • Page 20

    Getting Started Gu ide for the VSX Series 16 © Polycom, Inc. T o unmu te your main speakers:  Press Snap on the remote control. The sound from the main speakers is restored to the previous level. Enjoying Stereo Audio in Video Calls If your video conferencing room is configured to use stereo so und, the left and right microphone inputs are conf[...]

  • Page 21

    Getting Started Guide for the VSX Series © Polycom, Inc. 17 Showing Content with People+Content IP T o install the People+Content IP application on a computer: 1. On a computer with Windows XP or Windows 2000, open a web browser and go to the Polycom web site at www.polycom.c om/support/video . 2. Download and install the People+Content IP softwar[...]

  • Page 22

    Getting Started Gu ide for the VSX Series 18 © Polycom, Inc. Showing Content with a Visual Concer t VSX or ImageShare II Before you show content, check that the co mputer video is configured to use one of these supported resolutions and re fresh rates: T o star t showing conte nt using a Visual Conc er t VSX: 1. Connect the computer to a Visual Co[...]

  • Page 23

    Getting Started Guide for the VSX Series © Polycom, Inc. 19 2. Press Graphics or Camera on the remote control to choose another content source. T o show content using an ImageShar e II: 1. Connect the computer to an ImageShare II: 2. Press the blue ImageShare selection button to start and stop displaying content. Showing Content from a Document Ca[...]

  • Page 24

    Getting Started Gu ide for the VSX Series 20 © Polycom, Inc. W orking with Director y Entries The directory o n your Polycom system sto res dialing informat ion that helps you make calls quickly and easi ly. When a site listed in the directory ca lls your system, the syste m displays the name on the scr een when the call comes i n. If a site that [...]

  • Page 25

    Getting Started Guide for the VSX Series © Polycom, Inc. 21 Adding, Editing, and Dele ting Director y Entries You can create entries for point-to-point calls and multipoint calls and save them in the Polycom system’s directory. T o add a single-site entr y to the director y: 1. Press Directory on the remote control. 2. Select New and specify tha[...]

  • Page 26

    Getting Started Gu ide for the VSX Series 22 © Polycom, Inc. 3. Add numbers to this mul tiple-site e ntry in one of th ese ways: — Select entries f rom the directo ry. — Add entries manual ly. The number of sites that you can add depends on the capabilities of your system. 4. Specify a speed for the call. Note th at each call in the multipoint[...]

  • Page 27

    Getting Started Guide for the VSX Series © Polycom, Inc. 23 T o delete a group: 1. Press Directory on the remote control. 2. Select Group . 3. Select Edit Groups . 4. Scroll to the group name you want to delete and then select Delete . T o assign an entr y to a group: 1. Press Directory on the remote control. 2. Scroll to the entry you want to ass[...]

  • Page 28

    Getting Started Gu ide for the VSX Series 24 © Polycom, Inc. Including Multiple Sites in Calls Your system may be configured to part icipate in mult ipoint calls. During a multipoint call, multiple s ites can see an d hear each other. You can also share content in a multipoint call, just as you can in a point-to-point call. If the multipoint call [...]

  • Page 29

    Getting Started Guide for the VSX Series © Polycom, Inc. 25 to four video sites, plus one audio si te. The VSX 8000 provides multipoi nt support for calls that include up to six video sites, plus one audio site. T o place a mu ltipoint call by adding sites to a call: 1. Call the first site. 2. When the call connects, press Call on the remote contr[...]

  • Page 30

    Getting Started Gu ide for the VSX Series 26 © Polycom, Inc. — Press Keyboard to use the onscreen keyboard to ente r characters. 4. Press Home to save your change and return to the home screen. About Multipoint Viewing Modes What you see during a multipoint call can va ry depending on how the Polycom system is configured, the number of site s pa[...]

  • Page 31

    Getting Started Guide for the VSX Series © Polycom, Inc. 27 Using Chair Control for Multipoint Calls During some multipoi nt calls, you can use chair control to mana ge the people vid eo . In th is t yp e of ca ll, th e ch ai r c ontroller can choose the site whose video is sent to other sites in the conference. The chair controller can also disco[...]

  • Page 32

    Getting Started Gu ide for the VSX Series 28 © Polycom, Inc. 5. Select a si te from the l ist and t hen us e the controls in the web interface to perform one of these actions: Changing the W ay Calls Are Answered Your system administrator may have c onfigured the system to let you choose the way incoming calls are handled. Te m p o r a r i l y R e[...]

  • Page 33

    Getting Started Guide for the VSX Series © Polycom, Inc. 29 T o temporarily refuse inco ming calls: 1. On the home screen, select in the lower right corner of the screen. 2. Select On to set Do Not Disturb. While the system is not accepting calls, you see in the lower right corner of the screen. This setting st ays in effect until you change it. A[...]

  • Page 34

    Getting Started Gu ide for the VSX Series 30 © Polycom, Inc. Muting Automatically Answered Calls Depending on your system configuration, you can choose whether to mute the audio when calls connect if your syst em is configured to answer calls automatically. This prevents caller s from overhearing conversations or meetings. After the call connects,[...]

  • Page 35

    Getting Started Guide for the VSX Series © Polycom, Inc. 31 T o view scheduled calls in the calendar: 1. Select System from the Place a Call screen. 2. Select Utilities from the System screen. 3. Select Calend ar from the Utilities screen. Using Lotus Sametime or Lotus Notes in Audio and Video Calls Depending on your system configurati on, your VS[...]

  • Page 36

    Getting Started Gu ide for the VSX Series 32 © Polycom, Inc. Displaying the Far Site’ s Name When the Call Connects Depending on your system configuration, you can specify whether t o display the far site’s name when the call connects and how long to leave the name on the screen. T o specify when to dis play the name of the far site: 1. Select[...]

  • Page 37

    Getting Started Guide for the VSX Series © Polycom, Inc. 33 Adjusting for Room Lighting Depending on your system configuration, you can use the backlight control to adjust the brightness of the video that the main camera sends to the Polycom system. Adjusting this setting can be helpful when the room arrangement results in strong light comi ng fro[...]

  • Page 38

    Getting Started Gu ide for the VSX Series 34 © Polycom, Inc. Changing the System Color Scheme Depending on your system configuration, you may be able to change the color scheme of your Pol ycom system screens. T o change the color sc heme: 1. Select System from the Place a Call screen. 2. Select User Setting s from the System screen. 3. Select Nex[...]

  • Page 39

    Getting Started Guide for the VSX Series © Polycom, Inc. 35 T o tr ansfer a call: 1. While in a call, press on your Polycom system remote control to access the tone pad. 2. Press Dot on the remote to activate flash hook. The fi rst far-site system is placed on hold. 3. Wait for a dial tone, then dial the exte nsion of the far-site system to which [...]

  • Page 40

    Getting Started Gu ide for the VSX Series 36 © Polycom, Inc. T o stop streaming a conference: 1. Select System from the Place a Call screen. 2. Select Utilities from the System screen. 3. Select Web Streaming from the Utilit ies screen. 4. Clear the Start Streaming option to stop the stream. Viewing a Stream Before you view the streamed confere nc[...]

  • Page 41

    Getting Started Guide for the VSX Series © Polycom, Inc. 37 Placing a Video Call with the Soun dStation VTX 1000 Conference Phone If your Polycom video conferencing system and SoundStation VTX 1000 have been configured to work together, you can use the conference phone to place video calls. T o place a video ca ll using the SoundStation VTX 1000 p[...]

  • Page 42

    Getting Started Gu ide for the VSX Series 38 © Polycom, Inc. Muting the Audio in a Call that Incl udes a SoundStation VTX Conference Phone You can use the mute button on the SoundStation VTX conference phone to mute the audio in video calls. T o mute the audio in a c all with the SoundStation VTX 1000 conference phone:  Do one of the following:[...]

  • Page 43

    Getting Started Guide for the VSX Series © Polycom, Inc. 39 From the Polycom system: 1. Press Hang Up on the remote control. 2. On the Hang Up screen, do one of the following: — Select which site to disconnect. — Choose Hang Up Al l to end the ca ll for all sit es. Ending a Call with Audio-only Par ticipants Your conference may include a mix o[...]

  • Page 44

    Getting Started Gu ide for the VSX Series 40 © Polycom, Inc. Before Y ou Begin Check that the computer video is conf igured to use one of these supported resolutions and refresh rates: T o use your VSX 3000 system as a comput er monitor: 1. Connect your computer to the VSX 3000 system as shown on the setup sheet that came with the VSX 3000 system.[...]

  • Page 45

    Getting Started Guide for the VSX Series © Polycom, Inc. 41 Video Conferencing Tips Read through these quick tips for ideas on how to optimize your video conferencing experience. You'll find gene ral tips for a better meeting, as well as simple suggestions for imp roving vi deo and audio quality, and for showing documents. Tips for Great Meet[...]

  • Page 46

    Getting Started Gu ide for the VSX Series 42 © Polycom, Inc. VSX Set-T op and Component Systems • Place the microphone on the table in front of the people in the meeting. If your room is very large, cons ider adding additional microphones. • If your video conferencing room is configured to use stereo sound, the microphones are positioned and c[...]