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Polycom DOC2547A manual

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Table of contents for the manual

  • Page 1

    P olycom RMX™ 2000 System Hardware Guide V ersion 6.0 | April 2010 | DOC2547A[...]

  • Page 2

    T rademark Information P olycom®, the P olycom “T riangles” logo, and th e names and marks associated with P olycom ’s products are trademarks and/or service marks of P olycom, Inc., and are registered and/or common-law marks in the Un ited States and various other count ries. All other trademarks are the property of th eir respective owners[...]

  • Page 3

    Regulatory Notices United St ates Federal Comm unication Commission (FCC) Part 15: Class A St atement. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. T est limit s are designed to provide reasonable protection against harmful interference when the equipment is o[...]

  • Page 4

    Compliant with European Battery Directiv e 2006/66/EC T o comply with the European Battery Directive 2006/ 66/EC, dispose of weak and worn out batteries in accordance with local and national regulations. Chinese Communication C ertificate Singapore Certificate Complies with IDA standards DA101619 Ta i w a n Russian Communication C ertificate The Po[...]

  • Page 5

    Polycom RMX 2000 Hardware Guide i T able of Content s Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Main Features ..................... ................... ................. .................... ............. 1-1 RMX 2000 Specifications .... .................... .................... .................... ....... 1-2 Sy[...]

  • Page 6

    T able of Contents ii Removing the MPM/MPM+ Card from the MCU .......... 1-32 Installing the Replacement MPM/MPM+ Card ..... ......... 1-33 Installing a New MPM/M PM+ Card in a Powered On RMX 2000 ............ ................. ................... .................... ................. .................... 1-33 Replacing a RTM ISDN Card ...........[...]

  • Page 7

    1 Hardware Description This Hardware Guide provides information on the RMX 2000 and its components. This system utilizes a modular “universal slot” platform, whose components are designed for high performance, capacity and reliance. Main Features The Polycom RMX 2000 offers the following features: •L i n u x ® b a s e d • Chassis based on [...]

  • Page 8

    Chapter 1- Hardware Description 1-2 RMX 2000 Specifications T able 1-1 Polycom RMX 2000 Specifications Physical Height 3U (13.25 cm.) Width 19” (48.26 cm.) Depth 15.74” (40 cm.) Weight Up to 16.5 Kg. IP Protocols Audio G .71 1, G .722, G . 722.1, G .729A, G .7 23.1, Siren14. Video H.261, H.263, H.264. Network Interfaces IP , ISDN, PSTN and LAN [...]

  • Page 9

    Polycom RMX 2000 Hard ware Guide 1-3 System Capacities The following table su mmarizes th e different syst em capacities. T able 1-2 System Functions and Capacities System Functions MPM Mode MPM+ Mode Maximum no. of participant s (mixed) in a conference 80 200 (80 video and 120 audio) Maximum number of particip ants (video) in a confere nce 80 80 M[...]

  • Page 10

    Chapter 1- Hardware Description 1-4 Number of HTTP (W eb) clients connected to the MCU 50 50 Maximum number Address Book entries 1000 1000 Maximum number of Users 100 100 T able 1-3 System Resource Capacities According to Video Resolution Video Resolution Resources with MPM+ HD Support CP / VSW PSTN 400 VOIP 800 CIF 160 SD30 60 720p 40 1080p30fps 2[...]

  • Page 11

    Polycom RMX 2000 Hard ware Guide 1-5 Site R equirements This section describes the requirements your site must meet for safe installation and operation of the system. Safety R equirements For your protection, please read th ese safety instructions completely before operating the equipment. • Look carefully for potential hazards in your work area:[...]

  • Page 12

    Chapter 1- Hardware Description 1-6 • In a single rack installation, stabiliz ers should be attached to the rack. • In multiple rack installations, the racks shou ld be coupled together. • Always make sure the rack is st able before extending a component from the rack. • You should extend only one component at a time - extending two or more[...]

  • Page 13

    Polycom RMX 2000 Hard ware Guide 1-7 RMX 2000 Components On the RMX 2000 components are located on both the front a nd rear of the MCU as listed in Table 1-4, " Polycom RMX 2000 C omponent Description" . For more information see the descriptions o f the " RMX 2000 Front Panel” on page 1-7 and " RMX 2000 Rear Panel” on page 1[...]

  • Page 14

    Chapter 1- Hardware Description 1-8 T able 1-4 Polycom RMX 2000 Component De scription Component Descriptio n CNTL (CPU) Module The CNTL modul e controls and manages the RMX 2000. The CNTL module has an ComExpress Pen tium-M 1.4GHz processor , a 40GB hard disk drive, 1GB Compact Flash and 1GB of DDR RAM. The Operating System is Linux. Power Supply [...]

  • Page 15

    Polycom RMX 2000 Hard ware Guide 1-9 Multi Processor Module+ (MPM+) Card The MPM+ cards, perform the various RTP , audio and video processing functions on the RMX 2000 unit. TI C6455 processors are at the core of each MPM+ card which are available in the fol lowing assemblies: • MPM+20 (20 CIF resources) • MPM+40 (40 CIF resources) • MPM+80 ([...]

  • Page 16

    Chapter 1- Hardware Description 1-10 RMX 2000 R ear Panel The RMX 2000 rear panel contains th e RTM IP card and optionally, the RTM ISDN card. The RTM IP card must be located on the bottom slot in the rear of the RMX 2000. In addition, the rear panel houses the main power switch, AC inlet, a circuit breaker , and additional communications ports. RT[...]

  • Page 17

    Polycom RMX 2000 Hard ware Guide 1-11 The following items appear on the RMX 2000 rear panel: T able 1-5 RMX 2000 Rear Panel - RTM IP Component Description Item Descriptio n LAN 1 NA - Disconnected. Note: LAN 1 is covered with a plas tic cap that should not be removed. LAN 2 Used for the Network connection. LAN 3 F or Remote Access only using the Al[...]

  • Page 18

    Chapter 1- Hardware Description 1-12 RTM ISDN The RTM ISDN card connects directly to an MPM/MPM+. The RTM ISDN card routes dat a between the MPM/MPM+ cards and components of the system, converts ISDN T1/E1 media to IP packets and provides connectivity to external ISDN networks. The RTM ISDN card is installed on th e rear panel of the RMX interfaces[...]

  • Page 19

    Polycom RMX 2000 Hard ware Guide 1-13 ISDN/PSTN Clock Source Each RTM ISDN card has its own primary and secondary clock source. The first span to synchronize becomes the primary clock source and the second span to synchronize becomes the secondary clock source . This clock is used to synchroni ze ISDN spans only (it i s not the system clock). A sin[...]

  • Page 20

    Chapter 1- Hardware Description 1-14 RMX 2000 LEDs The RMX includes LEDs located on the front panel and rear panel. In the front panel, the LEDs reflect the state of the components. The LEDs on th e rear panel indicate the state of the ex ter nal connections and the status of the RTM IP card. RMX 2000 Front Panel LEDs The following items appear on [...]

  • Page 21

    Polycom RMX 2000 Hard ware Guide 1-15 MPM/MPM+ Card ERR Red ON - Major error on card. Flashes - During card startup. RDY Green ON - The card has completed startup success fully . Flashes - During card startup. ACT Amber ON - At least one participant is connected to a con ference. Flashes - During card startup. HS Blue Flashes - Shut down process in[...]

  • Page 22

    Chapter 1- Hardware Description 1-16 CNTL Unit ERR Re d ON - Major sys tem error . In case of an active alarm this light is ON, and the RDY green is OFF . OFF - Normal. Flashes - During system st artup. RDY Green ON - CPU card has successfully completed startup. This light turns green after completing the entire system configuration. OFF - T urns O[...]

  • Page 23

    Polycom RMX 2000 Hard ware Guide 1-17 RMX 2000 R ear Panel LEDs RTM IP The following LEDs appear on the RTM IP card: T able 1-7 RMX 2000 RTM IP LEDs Component LED Name LED Color Description LAN LEDs (1-3) LNK Green ON with an active network connection, flickers with Packet activity . 1 Gb Am ber ON with a 1Gb onli ne connection, flickers with Packe[...]

  • Page 24

    Chapter 1- Hardware Description 1-18 ShMG LEDs ERR Red ON - Ma jor error on RTM card. Flashes - During system startup. ACT Red ON - Packet flow to and fr om the MCU chassis . Flashes - During system startup. RDY Green ON - RTM IP card has successfully completed st artup. Flashes - During system startup. HS Blue OFF - Norma l. Flashes - Duri ng powe[...]

  • Page 25

    Polycom RMX 2000 Hard ware Guide 1-19 RTM ISDN The following LEDs appear on the RTM ISD N: T able 1-8 RMX 2000 RTM ISDN LEDs Function Name LED Name LED Color Description LAN LED (1) LNK Green ON with an active network connection, flickers with Packet activity . 1 Gb Amber ON when 1Gb connection is online, flickers with Packet activity . ShMC LEDs H[...]

  • Page 26

    Chapter 1- Hardware Description 1-20 MPM and MPM+ Configuration Modes The RMX unit can work with either MPM or MPM+ (but not with both simultaneously ) media cards. The card Type installed in the syst em determines the Card Config uration Mode. When MPM card is installed in the MCU, it operates in MPM Mode . When MPM+ cards are installed , the RMX [...]

  • Page 27

    Polycom RMX 2000 Hard ware Guide 1-21 MPM+ Resource Capacities The MPM+ card offers increased reso urce capacities and capabilities. Three MPM+ card assemblies are available: MPM+ 80 , MPM+ 40 and MPM+ 20 offering various resource capa cities for CP conferences. In CP conferences: • Frame rate has been increased – with HD720p now up to 60fps. ?[...]

  • Page 28

    Chapter 1- Hardware Description 1-22 MPM and MPM+ Modes MPM+ and MPM cards installed in the system cannot be used simultaneously. Therefore, the RMX can operate in either MPM or MPM+ Mode. Operating Mode Selection During Startup / R estart • When started with Version 4.0 installed, the RMX enters MPM+ Mode by default, even if no media c ards are [...]

  • Page 29

    Polycom RMX 2000 Hard ware Guide 1-23 Example 1: Current status An RMX has two MPM cards installed. The Card Configuration Mode is MPM . Both MPM cards are enabled . Action 1. Remove one MPM card. 2. Insert one MPM+ card. Result The Card Configuration Mode remains MPM . The remaining MPM card remains enabled . The inserted MPM+ card is disabled . A[...]

  • Page 30

    Chapter 1- Hardware Description 1-24 Example 2: Current status An RMX has one MPM+ card installed. The Card Configuration Mode is MPM+ . and the MPM+ car d is enabled . Action 1. Remove the MPM + card. 2. Inser t one MPM card. Result The Card Configuration Mode remains MPM+ . The inserted MPM card is disabled .[...]

  • Page 31

    Polycom RMX 2000 Hard ware Guide 1-25 RMX Chassis T ypes The RMX chassis can be of type A/B/C or D. The environmentally friendly D-type chass is (indicated by the letter D in the Part Number) is required for use with MPM+ card(s). The chassis type can be viewe d in the Hardware Monitor, by right clicking Slot 0 and then clicking Proper ties. The RM[...]

  • Page 32

    Chapter 1- Hardware Description 1-26 Component R eplacement The RMX 2000 is designed with ease of maintenance in mind. Most components are swappable and are access ible directly via the front panel or the rear panel. The following components can be replaced when they are faulty: • CNTL Module, see " Replacing the CNTL Module” on page 1-28 [...]

  • Page 33

    Polycom RMX 2000 Hard ware Guide 1-27 T ypes of Ejector Levers on RMX Components On the RMX, 2 types of ejector levers can be attached to the cards: • An all metal (sil ver) lever • A modified PMC compatible ejecto r lever covered by plastic caps with a lock catch Using the All Metal Ejector Lever This ejector lever can be moved to 3 positions:[...]

  • Page 34

    Chapter 1- Hardware Description 1-28 • Partially Open - For card powering down mode. Partially open the ejector lever(s) until the blue HS LEDs on the card and the Control Unit start flashing. When the HS LED is constantly lit the card is in a powered down mode and you can remove the card. • Fully Open - In this position the card is released fr[...]

  • Page 35

    Polycom RMX 2000 Hard ware Guide 1-29 3 Use the metal ejector levers to p ull the CNTL Module out of its slot in the Backplane. 4 Carefull y slide the CNTL Module out through the front panel. 5 On the CNTL Module to be installed, move the ejector lever to the fully open position. 6 Slide in the replacement CNTL Module . 7 Push the CNT L Module firm[...]

  • Page 36

    Chapter 1- Hardware Description 1-30 R eplacing the Power Supply Module A single supply unit powers the RM X 2000. Use the following procedure to replace a Power Supply: 1 Ensure that the power switch on th e RMX 2000 is tu rned OFF (O) and that the power cords are disconnected from the MCU. 2 Unscrew the captive screws on the front panel of the RM[...]

  • Page 37

    Polycom RMX 2000 Hard ware Guide 1-31 R eplacing the Fan Drawer Three fans are mounted in the Fan drawer, where the airflow is from right to left. Should one of these fans fa il as indicated by a Fan LED, you are required to replace the Fan drawer. 1 Unscrew the captive screws on the front panel of the RMX 2000 that secure the Fan drawer. 2 Use the[...]

  • Page 38

    Chapter 1- Hardware Description 1-32 R eplacing a Faulty MPM/MPM+ Card Removing the MPM/MPM+ Card from the MCU All MPM/MPM+ cards can be install ed or removed while the RMX 2 000 is powered on and operating. Prior to removing an MPM/MPM+ card the captive screws must be unscrewed and the ejector levers must be opened to initiate a “power down” o[...]

  • Page 39

    Polycom RMX 2000 Hard ware Guide 1-33 5 Carefully s lide the MPM/MPM+ ca rd out through the front panel. Installing the Replac ement MPM/MPM+ Card 1 On t he car d t o b e in st all ed , m ov e th e ejector levers to their fully open position. 2 Slide in the replacement MPM/MPM+ card. 3 P u s h t h e M P M / M P M + c a r d f i r m l y i n t o t h e[...]

  • Page 40

    Chapter 1- Hardware Description 1-34 The blue HS LEDs on t he MPM/MPM+ card and the Control Unit start flashing and the power on cy cle for the card is initiated: — The card’s resources are added to the system resources list — The numb er of available po rts on the RMX is increased to the current CFS license level — Port usage is re-calcula[...]

  • Page 41

    Polycom RMX 2000 Hard ware Guide 1-35 6 Slide in the replacement RTM ISDN card. 7 Insert the card into the slot unti l the ejector leve rs touch the front edge of the card cage. 8 Push the ejector levers to their fully closed position. 9 Tighten the captive screws on each si de of the rear panel of the card, securing the RTM ISDN card to RMX. 10 Tu[...]

  • Page 42

    Chapter 1- Hardware Description 1-36 R eplacing the RTM IP Card The RTM IP card on the rear of the RMX 2000 provides conne ctivity to all the MCU modules. Use the following procedure to replace the RTM IP card: 1 Ensure that the power switch on the RMX 2000 is turned OFF (O). 2 Unscrew the captive screws on the rear panel of the RMX 2000 that secur[...]