Polycom E340 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Polycom E340, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Polycom E340 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Polycom E340. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Polycom E340 should contain:
- informations concerning technical data of Polycom E340
- name of the manufacturer and a year of construction of the Polycom E340 item
- rules of operation, control and maintenance of the Polycom E340 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Polycom E340 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Polycom E340, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Polycom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Polycom E340.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Polycom E340 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    April 2008 Edition 1725-36036-001 Version D SpectraLink 8002, e340/h340/i640 Wireless Telephone Configuration Cradle Administration Guide[...]

  • Page 2

    SpectraLink 8002, e340/h340/i640 Wire less Telephone: Configuration Cradle: Administration Guide PN: 1725-36036-001_D.doc 2 Trademark Information Polycom® and t he logo design s SpectraLink® LinkPlus Link NetLink SVP Are trademarks and registe red trademarks of Polycom, Inc. in the Un ited States of Am erica and various c ountries. All ot her tra[...]

  • Page 3

    PN: 1725-36036-001_D.doc 3 About this Guide This document explains how to set up the SpectraLink Configuration Cradle, create configuration plans for the SpectraLink 8002, e340/h340/i640 Wireless Telephones and how to download configuration plans to the handset. It also covers maintaining the software and troubleshooting error messages. Referenced [...]

  • Page 4

    SpectraLink 8002, e340/h340/i640 Wire less Telephone: Configuration Cradle: Administration Guide PN: 1725-36036-001_D.doc 4 Icons and Conventions This manual uses the following icons and conventions. Caution! Follow these instructions carefully to avoid danger. Note these instructions carefully. Label This typeface indicates a key, label, or button[...]

  • Page 5

    PN: 1725-36036-001_D.doc 5 Contents 0 About this Guide ...................................................................... 3 Referenced Documents ...................................................................... 3 Customer Support Hotline ................................................................ 3 Icons and Conventions ..............[...]

  • Page 6

    [...]

  • Page 7

    PN: 1725-36036-001_D.doc 7 SpectraLink Configuration Cradle Overview The SpectraLink Configuration Cradle is a two-slot cradle designed to automate the process of configuring the 8002, e340, h340 and i640 models of SpectraLink 8000 Wireless Telephone. The front slot of the cradle is for the SpectraLink 8002, e340/h340 Wireless Telephone; the rear s[...]

  • Page 8

    SpectraLink 8002, e340/h340/i640 Wire less Telephone: Configuration Cradle: Administration Guide PN: 1725-36036-001_D.doc 8 SpectraLink Configuration Cradl e with SpectraLink e340 Wirele ss Teleph one[...]

  • Page 9

    PN: 1725-36036-001_D.doc 9 Installing the SpectraLink Configuration Cradle Set up the Configuration Cradle by first obtaining the appropriate SpectraLink power supply for your country or region. Place the Configuration Cradle on a flat, hori zontal surface and plug the power supply into the Configuration Cradle and into an appropriate wall outlet. [...]

  • Page 10

    [...]

  • Page 11

    PN: 1725-36036-001_D.doc 11 Planning the Configuration Files Each configurable option may be categorized as one of three types: System ( Sys ), Group ( Grp ) or User ( Usr ). System level options should be those that are stable across the entire system. DHCP vs. Static IP addressing would be an example of a System op tion. Options that are designat[...]

  • Page 12

    SpectraLink 8002, e340/h340/i640 Wire less Telephone: Configuration Cradle: Administration Guide PN: 1725-36036-001_D.doc 12 different Group files can be established and the handsets can be configured by group. Typical Grp categories are: • Push-to-talk options on both Admin and Standby menus Typical User file settings: If a setting can be change[...]

  • Page 13

    PN: 1725-36036-001_D.doc 13 Configuration Cradle Window When first opened, the PhoneConfig program displays the toolbar and a list of configurable options. All Editable settings fields are blank or are set to default values. Phone settings are unavailable until a handset is read or settings are copied to the Phone settings fields. Initial window A [...]

  • Page 14

    SpectraLink 8002, e340/h340/i640 Wire less Telephone: Configuration Cradle: Administration Guide PN: 1725-36036-001_D.doc 14 Configuration Cradle Toolbar The Config Cradle toolbar allows you to name, open, and save configuration files and download and upload configuration settings to and from the handset in the Cradl e. File management The three fi[...]

  • Page 15

    Configuration Cradle Wi ndow PN: 1725-36036-001_D.doc 15 Copy settings The Copy settings arrows and checkboxes allow you to copy between the Phone settings column and the Editable settings column. The Sys Grp Usr check boxes allow you to copy just the settings you require. Upload/download and indicators When the Read Phone and Write Phone buttons a[...]

  • Page 16

    [...]

  • Page 17

    PN: 1725-36036-001_D.doc 1 7 Creating Your Configuration Plan Although not necessary for using the Config Cradle program, a configuration plan can maximize its efficiency and save countless hours of handset option management. Organize the plan Determine which options should be categorized as each type – System, Group or User. Do not create a plan[...]

  • Page 18

    SpectraLink 8002, e340/h340/i640 Wire less Telephone: Configuration Cradle: Administration Guide PN: 1725-36036-001_D.doc 18 button on the left side of the window for each option and save the generic user file. If desired, user settings can be saved for each user, as each handset is configured. If you determine that each handset configuration shoul[...]

  • Page 19

    Creating Your Configuration Pl an PN: 1725-36036-001_D.doc 19[...]

  • Page 20

    SpectraLink 8002, e340/h340/i640 Wire less Telephone: Configuration Cradle: Administration Guide PN: 1725-36036-001_D.doc 20 Configuration Planning Worksheet Plan category__________ _______________ ___ Filename_____________ ____________ _____ Sys Grp Usr Label Editable Setting[...]

  • Page 21

    PN: 1725-36036-001_D.doc 21 Downloading and Uploading Configuration Plans Once your configuration plans are established, the settings are easily downloaded into the handsets. Downloading a configuration plan to a handset 1. Place a SpectraLink Wireless Telephone with the Battery Pack removed into the appropriate slot. 2. Use the Open button located[...]

  • Page 22

    SpectraLink 8002, e340/h340/i640 Wire less Telephone: Configuration Cradle: Administration Guide PN: 1725-36036-001_D.doc 22 4. You may copy these settings over to the Editable setti ngs fields using the Copy settings left arrow. The settings may be used to create configuration plans as described above, and may be saved by user or extension.[...]

  • Page 23

    PN: 1725-36036-001_D.doc 23 Software Maintenance The SpectraLink Configuration Cradle uses proprietary software programs written and maintained by Polycom. The software version can be displayed via the Help menu. Download the latest SpectraLink Configuration Cradle software from: http://www.spectralink.com/softwareUpdates#software1 The software is [...]

  • Page 24

    [...]

  • Page 25

    PN: 1725-36036-001_D.doc 25 Assert Errors The Wireless Telephone displays the Assert Error message when it detects a system error from which it cannot recover. The assert error data is stored in flash memory unt il the handset is power cycled. This valuable information may be retrieved by the Configuration Cradle as an [. asrt ] file and sent to Cu[...]

  • Page 26

    [...]

  • Page 27

    PN: 1725-36036-001_D.doc 2 7 Regulatory Information This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received[...]

  • Page 28

    SpectraLink 8002, e340/h340/i640 Wire less Telephone: Configuration Cradle: Administration Guide PN: 1725-36036-001_D.doc 28 Certification/Registration Number s North America cTUVus Symbol CU 72050463 01 Europe CE Mark US-TUVR-2236 CB Certification AE 72051209 0001 Certificate of Conformity[...]

  • Page 29

    PN: 1725-36036-001_D.doc 29 Safety Notices Note concerning shielded cable Polycom recommends the use of a shielded cable for the external signal connection in order to maintain FCC Part 15 emissions requirements. Changes or modifications to this equipment not approved by Polycom may cause this equipment to not comply with Part 15 of the FCC rules a[...]