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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Polycom SX-200, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Polycom SX-200 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Polycom SX-200. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Polycom SX-200 should contain:
- informations concerning technical data of Polycom SX-200
- name of the manufacturer and a year of construction of the Polycom SX-200 item
- rules of operation, control and maintenance of the Polycom SX-200 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Polycom SX-200 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Polycom SX-200, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Polycom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Polycom SX-200.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Polycom SX-200 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
July 2008 Edition 1725-36137-001 Version E Mitel SX-50, -200, -2000 System LinkPlus Interface Guide SpectraLink 6000 System SpectraLink 8000 System[...]
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Page 2
LinkPlus Interface Guide: Mi tel SX-50, -200, -2000 System PN: 1725-36137-001_E.doc 2 Trademark Information Polycom® and t he logo design s SpectraLink® LinkPlus Link NetLink SVP Are trademarks and registe red trademarks of Polycom, Inc. in the Un ited States of Am erica and various c ountries. All ot her trademarks used herein are the propert y [...]
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Page 3
PN: 1725-36137-001_E.doc 3 About this Guide Polycom is the market leader in multi-cellular wireless telephone systems for the workplace. We manufacture a range of products to suit any size installation. All Polycom products use our Lin kPlus digital integration technology to inte grate with various digital switch platforms. Using LinkPlus technolog[...]
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Page 4
LinkPlus Interface Guide: Mi tel SX-50, -200, -2000 System PN: 1725-36137-001_E.doc 4 Related Documents SpectraLink 6300 MCU : Operator’s Console (1725-36125-001) SpectraLink 6100 MCU: Installation and Operation (1725-36097-001) SpectraLink 6020 Wireless Telephone and Accessories User Guide (1725-36092-001) Available at http://www.polycom.com/usa[...]
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Page 5
About this Guide PN: 1725-36137-001_E.doc 5 Icons and Conventions This manual uses the following icons and conventions. Caution! Follow these instructions carefully to avoid danger. Note these instructions carefully. Label This typeface indicates a key, label, or button on SpectraLink hardware.[...]
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Page 6
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Page 7
PN: 1725-36137-001_E.doc 7 Plan the Interface The system administrator programs the telephone system for use with the Wireless Telephone System using the normal administration terminal or procedures. Programming can be done after the hands ets are registered. Recommended programming includes assigning extension numbers to the handsets and programmi[...]
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Page 8
LinkPlus Interface Guide: Mi tel SX-50, -200, -2000 System PN: 1725-36137-001_E.doc 8 “model” handsets then use the mod el as a template to program the other handsets. • All handsets are different : All handsets are programmed differently, so each handset will be programmed individually. Before the handset System is installed, verify the cust[...]
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Page 9
Plan the Interface PN: 1725-36137-001_E.doc 9 The Wireless Telephone Display The SpectraLink Wireless Telephone will display the telephone number as it is dialed. Certain characters may be used by the system tha t are not implemented in the handset. Flashi ng characters are not implemented on the handset, nor is rolling or scrolling of text. Althou[...]
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Page 10
LinkPlus Interface Guide: Mi tel SX-50, -200, -2000 System PN: 1725-36137-001_E.doc 10 Feature Programming Requirements When planning the interface, the fo llowing information must be taken into account: Line sequences The handset uses two types of key seq uences to access PBX features and multiple lines. Line sequences are those where the user pre[...]
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Page 11
Plan the Interface PN: 1725-36137-001_E.doc 11 Function Menu Programming SpectraLink 6300 MCU Note that the function menu defaults set for the handset s associated with the SpectraLink 6300 MCU can be changed via the SpectraLink Operator’s Console. If the syst em uses softkeys, to minimize unwanted interaction between system display and the ha nd[...]
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Page 12
LinkPlus Interface Guide: Mi tel SX-50, -200, -2000 System PN: 1725-36137-001_E.doc 12 Hold The Hold feature should be programmed to the Hold key as shown on the key-map diagrams so that when the Hold key or softkey is pressed on the handset, the call is placed on hol d. Mute The handset Mute function is hard-coded to FCN + 1 on the PTB4xx handset.[...]
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Page 13
PN: 1725-36137-001_E.doc 13 Interface Implementation This section describes the recommended programming to use the Wireless Telephone System (CPM interface module or SCX-416 MCU) with a Mitel PBX. The procedures assume: • The Mitel SX-200, SX-50, or SX-2000 system is installed and operational in an approved configuration. See the Telephone Switch[...]
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Page 14
LinkPlus Interface Guide: Mi tel SX-50, -200, -2000 System PN: 1725-36137-001_E.doc 14 Configuration. Scroll to Telephone Switch Type and press enter to change this field, from the Submenu of PBX types, select Mitel. Refer to SpectraLink 8000 Telephony Gateway: Administration Guide for SRP for details on configuring th e Telephone Switch Type. Key-[...]
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Page 15
Interface Implementation PN: 1725-36137-001_E.doc 15 The handset function menu default settings are s hown in the table below; these may be changed as described above in Function Menu Programming . Some of these functions (Mute, Redial, Forward, etc.) are activated by softkeys or FCN menu options on the SpectraLink 6000 and SpectraLink 8020/8030 Wi[...]
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Page 16
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Page 17
PN: 1725-36137-001_E.doc 1 7 Extension Assignments Worksheet Shelf: _______ Interface Module: _______ Handset # Ext. # Name Interface Module Circuit # Comment Handset Serial # Handset 1 1 Handset 2 2 Handset 3 3 Handset 4 4 Handset 5 5 Handset 6 6 Handset 7 7 Handset 8 8 Handset 9 9 Handset 10 10 Handset 11 11 Handset 12 12 Handset 13 13 Handset 14[...]