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Polycom EDOC2501b manual

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  • Page 1

    Polycom, Inc. 0 [Type the document title ] Polycom Document Title 1    Wave 7 | December 2012 | eDOC2501B Polycom® RealPresence® SVC-Based Conferencing Solutions Deployment Guide[...]

  • Page 2

    Polycom Real Presence SVC-Based Conf erencing Solut ions Deployment Gui de Polycom, Inc. © 2012 Polycom, Inc. All rights reserved. Polycom, Inc. 6001 America Center Drive San Jose CA 95002 USA No part of this document may be reproduced or tran smitted in any form or by any means, el ectronic or mechanical, for any purpose, without the express wri [...]

  • Page 3

    T able of Contents Polycom, Inc i T able of Content s Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 About the Polycom® RealPresence® SVC-Based Conferencing Solutions Deployment Guide .............. ............... .............. .............. ........... .............. [...]

  • Page 4

    Polycom® RealPresence® SVC-Based Conferencing Solutions Deployment Guide ii Polycom, Inc Making an SVC-Based Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Using the Polycom RealPresence Desktop and the Polycom RealPresence Mobile Applications ............ .............. .............. .............. ............ [...]

  • Page 5

    1-1 1 Overview About the Polycom® RealPresence® SVC-Based Conferencing Solutions Deployment Guide This guide describes the Pol ycom® RealPresen ce® SVC-based conferencing solution. This guide provides an overview of SVC-based conf erence s and the steps required to configure and use the SVC conferencing solution to add real-time, on-demand mult[...]

  • Page 6

    Chapter 1-Overview 1-2 Chapter 5 , “Making an SVC-Based Conference Ca ll” di scusses the processes and user experience of making an SVC-base conference call. This chapter discus ses the following topics: •" Point-to-Point Calls” •" Multipoint Conferences” Appendix A , “Solutio n Specifications”, lists the spe cifications t[...]

  • Page 7

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 1-3 PSTN Public Switched T elephone Network RP AD RealPresen ce Access Director SAC Polycom Scalable Audio Coding SBC Session Border Controller SDK Software Development Kit SIP Session Initiation Protocol SVC Scalable Video Coding Vo I P V oice over Internet Protocol VSW Vi[...]

  • Page 8

    Chapter 1-Overview 1-4[...]

  • Page 9

    2-1 2 SVC Conferencing Solution Overview This chapter describes the Polycom RealPres ence SVC Conferencing solution, a general description of SVC, and using the SVC conferencing solution. This chapter includes the following topics: " SVC Conferencing Overview” " Using the SVC-Based Conferencing Solution” SVC Conferencing Overview This[...]

  • Page 10

    Chapter 2-SVC Conferenci ng Solution Overview 2-2 The following diagram illustrates an example of the various devices and bandwidths that can be used in an SVC-based video conferencing environment: Using the SVC-Based Conferencing Solution The Polycom RealPresence SVC-Based Conferen cing Solution is a powerful and innovative video conferencing mode[...]

  • Page 11

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 2-3 The following diagram illustra tes an SVC-based conference: For instance, an SVC endpoint might want to receive three video streams at different frame rates and resolutions, and create a conference la yout with the received video streams. Each SVC-enabled endpoint sends[...]

  • Page 12

    Chapter 2-SVC Conferenci ng Solution Overview 2-4 Some of the advantages of SVC conferencing are: • Offers high-resolution video c onferencing with low end-to-end latency, improved error resiliency and hi gher system capacities. • Allows the SV C-enabled video en dpoints to manage display layouts, support mul tiple resolutions and data rates. S[...]

  • Page 13

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 2-5 The following diagram i llustrates an exampl e of a mixed AVC/SVC conferencing mode: In this example, an SVC endpoint ( 1 ) r eceives three video streams at different frame rates and resolutions, and creates the conference la yout with the received video streams. The vi[...]

  • Page 14

    Chapter 2-SVC Conferenci ng Solution Overview 2-6 The following table illust rates how participants are displayed in vid eo layouts for both SVC and AVC endpoints: Ta b l e 2 - 1 Video Layouts for Mixed A VC and SVC Conferences Number of Particip ant s SVC End point s (RPD) AV C E n d p o i n t s (Auto Layout) 2 3 4 5 6 7[...]

  • Page 15

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 2-7 In the AVC endpoints video layout for 10 part icipants, the current speak e r is displayed and the other seven panes ar e the participants who have previously spoken in the conference. The video layout displays the part icipants in speaker order - the participant who wa[...]

  • Page 16

    Chapter 2-SVC Conferenci ng Solution Overview 2-8[...]

  • Page 17

    3-1 3 SVC Conferencing System Architecture This chapter describes the Polycom RealPresen ce SVC Conferencing System Architecture, a general description of SVC, and us ing the SVC conferencing solution. This chapter includes the following topics: •" System Architecture for Enterprise Deployment” •" Polycom System Environment Componen[...]

  • Page 18

    Chapter 3-SVC Conferencing System Architecture 3-2 The SVC-based conferencing system architectu re diagram is divi ded into the following sections: •" User Plane” •" Access Plane” •" Media Plane” •" Call Control Plane” •" Management and Prov isioning Plane” User Plane The User plane d escribes the va rio[...]

  • Page 19

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 3-3 Alternatively, the Acme Packet SBC (Session Bord er Controll er) can be deploye d in the enterprise environment to provide secure d communications across IP network borders. Media Plane The Media Plane contains the Polycom comp onents such as the Polycom RealPresence Co[...]

  • Page 20

    Chapter 3-SVC Conferencing System Architecture 3-4 Management and Provisioning Plane This level contains the Polycom® RealPr esence® Resource Manager component. The RealPresence Resource Manager controls and manages all enterprise management applications and servers such as Authentica tion, DNS, Email, in addition to client provisioning through t[...]

  • Page 21

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 3-5 Conference Template in the RealPresence Virtualization Manager (DMA). For details on configuring the RealP resence Virtualization Manager (DMA) for SVC -based conferences, see " Configuring the Real Presence Collaboration Server 800 s for SVC Only Confere nces” o[...]

  • Page 22

    Chapter 3-SVC Conferencing System Architecture 3-6 RealPresence Resource Manager The RealPresence Resource Manager system is an integrated scheduling and device management platform for video conferen cing that can include these features: • Endpoint management, including prov isioning, updating , monitoring, and troubleshooting. • Conference sch[...]

  • Page 23

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 3-7 Interoperability The following table describes the Polycom co mponents and endpoints supported in the SVC solution: A T ypical SVC-Based Conference Deployment Scenario Polycom’s migration path for SVC-based conferencing enables a smooth and incremental transition for [...]

  • Page 24

    Chapter 3-SVC Conferencing System Architecture 3-8 The RealPresence Collabor ation Server auto matically assigns AV C and SVC resources and can be expanded as needed. Upgrad ing the RealPresence Collaboration Server software enables managing and operating SVC-based conferences in addition to AVC-based conferences. Polycom’s SVC-based conferencing[...]

  • Page 25

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 3-9 Deploying the RealPresence V irtualizat ion Manager (DMA) in the Enterprise Environment The RealPresence Virtualization Manager (DMA ) is used as the primary video conferencing call controller. It provides conference manageme nt, call control, port signaling and functio[...]

  • Page 26

    Chapter 3-SVC Conferencing System Architecture 3-10 Supported Features in the Re alPresence Collaboration Server This section describes the features supported or not supported in the varying RealPresence Collaboration Server components, between th e RealPresence Collaboration Server 1500/ 2000/4000 (RMX) a nd the RealPresence Collaboration S erver [...]

  • Page 27

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 3-11 Presentation Mode   Content  Graphics only , H.264 Cascade & SVC Optimized  Graphics only , H.264 Cascade & SVC Optimized Graphics only , H.264 Cascade & SVC Optimized Lecture Mode   Skins   9 1. Entry Queu[...]

  • Page 28

    Chapter 3-SVC Conferencing System Architecture 3-12[...]

  • Page 29

    4-1 4 Configuration This chapter describes how to configure the Polycom components for SVC-based conferencing. The RealPresence Collaboration Server (RMX), the RealPresence Collaboration Server 800s and the RealPresence Virtualization M anager (DMA) are the only Polycom components that require configur ation for SVC-based conferen ces. All other co[...]

  • Page 30

    Chapter 4-Configuration 4-2 The New Profile – General dialog box opens. By default, the Profile is s et to AVC Only Conferencing Mode . 3 In the Conferencing Mode list, select SVC Only to de fine an SVC Profile.[...]

  • Page 31

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 4-3 The profile tabs and options change a ccording ly and only su pported options are available for selecti on. Unsupported options are disabled (grayed out). 4 Define the Profile name and, if required, the Profile - General parameters: T a ble 4-1 New SVC Profile - General[...]

  • Page 32

    Chapter 4-Configuration 4-4 5 Click the Advanced tab. The New Profile – Advanc ed dialog box opens. Routing Name Enter the Profile name using ASCII characters set. The Routing Name can be defi ned by the user or automatically generated by the system if no Routing Name is entered as follows: • If an all ASCII text is entered in Display Name, it [...]

  • Page 33

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 4-5 6 Define the following supporte d parameters: 7 Click th e Video Qual ity tab. The New Profile – Video Qu ality dialog box opens. T a ble 4-2 New SVC Profile - Advanced Parameters Field/Option Description Auto T erminate When selected (default), the conference automat[...]

  • Page 34

    Chapter 4-Configuration 4-6 8 Define the following par ameters: 9 Click the Network Servi ces tab. The New Profile - Network Serv ices tab opens. Registration of conferencing entities such as ongoing conf erence s, Meeting Rooms, and SIP Factories with SIP servers is done per c onferencing entity. This allows better control of the number of entitie[...]

  • Page 35

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 4-7 10 Define the following parameter s: 11 Click OK to complete the Profile definition. A new Profile is created and added to the Conference Profiles list . T a ble 4-4 New SVC Profile - Network Servic es Parameters Parameter Description IP Network Services: Service Name T[...]

  • Page 36

    Chapter 4-Configuration 4-8 Configuring the RealPresence Collaboration Server 800s for SVC Only Conferences This section describes how to configure the Rea lPresence Col l aboration Server 800s for SVC- based conferences. To define a n SVC Only Profile: 1 In the RMX Management pane, click Conferen ce Profiles . 2 In the Conference Profiles pane, cl[...]

  • Page 37

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 4-9 4 Define the Profile name and, if required, the Profile - General parameters: T a ble 4-5 New SVC Profile - General Parameters Field/Option Description Display Name Enter a unique Profile name, as follows: • English tex t uses ASCII encodi ng and can contain the most [...]

  • Page 38

    Chapter 4-Configuration 4-10 5 Click the Advanced tab. The New Profile - Advance d dialog box is displayed. Routing Name Enter the Profile name using the ASCII characters set. The Routing Name can be defi ned by the user or automatically generated by the system if no Routing Name is entered as follows: • If an all ASCII text is entered in Display[...]

  • Page 39

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 4-11 6 Define the following supporte d parameters: 7 Click th e Video Qual ity tab. The New Profile - Video Quality dialog box is di splayed. T a ble 4-6 New SVC Profile - Advanced Parameters Field/Option Description Auto T erminate When selected (d efault), the conference [...]

  • Page 40

    Chapter 4-Configuration 4-12 8 Define the following par ameters: 9 Click the Audio Settings tab. The New Profile - Audio Set tings dialog box is displayed. T able 4-7 New SVC Profile - Video Quality Parameters Field/Optio n Description Content Video Definition Content Settings Only Graphics is avail able in SVC Conferencing Mode for transmission of[...]

  • Page 41

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 4-13 10 Define the following supporte d parameters: 11 Click th e IVR tab. The New Profile - IVR dialog box is displayed. 12 Define the following parameter s: T a ble 4-8 New SVC Profile - Audi o Settings Parameters Field/Option Description Speaker Change Threshold (Sec) Se[...]

  • Page 42

    Chapter 4-Configuration 4-14 13 Click the Network Servi ces tab. The New Profile - Network Serv ices dialog box is displayed. Registration of conferencing entities such as ongoing conf erence s, Meeting Rooms, and SIP Factories with SIP servers is done per c onferencing entity. This allows better control of the number of entities that register wi t[...]

  • Page 43

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 4-15 14 Define the following parameter s: 15 Click OK to complete the Conference Pr ofile definition. A new Profile has been cre a ted and added to the Conference Profiles list . T a ble 4-10 New SVC Profile - Network Services Parameters Field/Option Description IP Network [...]

  • Page 44

    Chapter 4-Configuration 4-16 Configuring a Mixed CP (A VC ) and SVC Conference on the RealPresence Collaboration Server 800s The RealPresence Collabor ation Server 800s can be configure d for a mixed AVC (CP) and SVC conference. To configure a mixed CP and SVC conference: 1 In the RealPresence Collaboration Server Management pane, click Conference [...]

  • Page 45

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 4-17 The following table describes the resource capacity allocations for the RealPresence Collaboration Server 800s. For example, in a mixed AVC/SVC conference, 10 HD port s and 30 SVC ports can be the maintaining ratio of one HD port to three SVC ports. The following diag [...]

  • Page 46

    Chapter 4-Configuration 4-18 Configuring the RealPresence V irtualization Manager (DMA) To configure the RealPresence Vi rtua lization Manager (DMA) for SVC- based conferences: 1 In the Edit Conference Template: Factory Template dialog box, click RMX Ge neral Settings . 2 In the Conference mode setting, click the drop-down menu arrow and select SVC[...]

  • Page 47

    5-1 5 Making an SVC-Based Conference Call This chapter describes how to place an SVC- based conference call using the RealPresence SVC-Based Conferencing solution. It describe s the conference call from the end-user perspective in addition to describing th e SVC-based conference established in the RealPresence Collaboration Server and the RealPrese[...]

  • Page 48

    Chapter 5-Making an SVC -Based Conference Call 5-2 Using the RealPresence Desktop or the RealPresence Mobi le applications, the participant can initiate a point-to-point call by: • Selecting a participant from the Con tacts list (LDAP access from th e provisioning server or a manually entered contact) • Selecting a participant from the Recent C[...]

  • Page 49

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 5-3 Multipoint Conferences For SVC-based conferences, only SVC-enabled en dpoints, such as the Re alPresence Desktop and RealPresence Mobile applications, can conne ct to a configured SVC Only conference on the RealPresence Collaboratio n Server and the RealPresence Virtual[...]

  • Page 50

    Chapter 5-Making an SVC -Based Conference Call 5-4 The following table illustrates how parti cipants are display ed in video layou ts in an SVC- based conference: Ta b l e 5 - 2 Video Layouts for Multipoint Conferences Number of Particip ants RealPresence Desktop RealPresence Mobile 2 3 4 5 6 7 8[...]

  • Page 51

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide 5-5 9 10 11 T ab le 5-2 Video Layouts for Multipoint Conferences (Continued) Number of Particip ants RealPresence Desktop RealPresence Mobile[...]

  • Page 52

    Chapter 5-Making an SVC -Based Conference Call 5-6[...]

  • Page 53

    A-1 A Appendix - SVC-Based Conferencing Solution S pecifications Solution S pecifications The following table describes the SVC-based conferencing so lution supported capabilities: Ta b l e A - 1 Supported Solution Ca pabilities Feature Description Video Protocol H.264 SVC, Baseline Profile Video Resolutions For details, see: • " MCU Support[...]

  • Page 54

    Chapter A-Appendix - SVC-Based Co nf erencing Solution Specifications A-2 Video Layout • RealPresence Desktop: • 1+3 • 1+4 • 1+7 • 1+10 • RealPresence Mobile (iPad): • 1+3 • 1+5 • RealPresence Mobile (iPhone ): • 1x1 • 1x2 • 1+2 • 2x2 Note : For asymmetric layouts such as 1+3 and 1+4, the first digit denotes the current sp[...]

  • Page 55

    Polycom® RealPresence® SVC-Based Confer encing Solutions Deployment Guide A-3 Supported Conferencing Features • Multipoint Video H.264 SV C call between SVC endpoints and a single MCU • Maximum number of SVC participants in a conference: — Up to 90 video participants u sing the Real Presence Collabor ation Server (RMX) — Up to 60 video pa[...]

  • Page 56

    Chapter A-Appendix - SVC-Based Co nf erencing Solution Specifications A-4 MCU Supported Resolutions The MCU automatically selects the resolu tion an d frame rate according to the conference line rate. Table A-3 details the maximum resolution and frame rates supported by the MCU for each conference line rate. The actual vi deo rate, resolution and f[...]