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Polycom IP 300 SIP manual

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Table of contents for the manual

  • Page 1

    User Guide SoundP oint ® IP 300 SIP 1.4.x USER GUIDE SoundPoint ® IP 300 SIP[...]

  • Page 2

    Contents Introduction ............................................... 1 Par ts List ................................................... 1 Installing SoundPoint ® IP 300 SIP .................. 2 Connecting Network and Power Source ................................ 2 Connecting the Handset and Optional Headset .................... 3 Attaching the Bas[...]

  • Page 3

    V oicemail and V oice and T ext Messaging ............................ 15 Distinctive Ringing / Call T reatment ..................................... 16 Presence / Status / Buddy Lists ........................................... 16 Instant Messaging................................................................ 17 Phone Reboot ....................[...]

  • Page 4

    1 Thank you for choosing the SoundPoint ® IP 300 SIP . This unit provides b usi- ness telephony features and functions such as Multiple Call Appearances, Call Hold, T ransfer , and Conference ov er an IP network. In this User Guide you will nd ev erything you need to quickly set up your new telephone. Be sure to v erify with your System Adminis[...]

  • Page 5

    2 Installing SoundPoint ® IP 300 SIP This section provides basic installation instructions and information for obtaining the best performance with the Sound- Point ® IP 300 SIP telephone. If you re- quire additional information or assistance with your new telephone, please contact your System Administrator . The SoundPoint ® IP 300 SIP User Guid[...]

  • Page 6

    3 Connecting the Handset and Optional Headset Attaching the Base (Optional) 1. Connect the short straight end of the telephone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the telephone. 2. Connect the headset (optional accessory) to the headset jack on the back of the telephone. 1. Pl[...]

  • Page 7

    4 1 3 5 4 6 8 7 9 0 * ABC 2 DEF MNO JKL GHI TUV WXYZ OPER PQRS H ol d Me nu R ed i a l D o N o t D is t u r b 1 3 5 4 6 8 7 9 0 * ABC 2 DEF MNO JKL GHI TUV WXYZ OPER PQRS H ol d Me nu R ed i a l D o N o t D i s t u r b Features Line/Speed Dial Keys Use these keys to activate up to two lines or one line and a speed dial that can be assigned to your [...]

  • Page 8

    5 F eature K ey Description H o l d D e l S e l 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C Ho ld De l Se l Me nu Me ssa ges D o N o t D i s t u r b ABC 2 1 DE F 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D i r e c t o r i e s S e r v i c e s C a l l L i s t s C o n f e r e n c e T r a n s f e r R e d i a l [...]

  • Page 9

    6 Using SoundPoint ® IP 300 SIP Placing a Call Using the Handset: 1. T o obtain dial tone, pick up the handset. 2. Dial the desired number , OR Dial by SIP URL or IP † address: • After obtaining dial tone press Name • Enter URL or IP (press * for “. ” and # for “@”) • Press Send to complete the call. Using Listen Mode: 1. W ith the[...]

  • Page 10

    7 Ans wering a Call Using the Handset: Pick up the handset. Using Listen Mode: Press the Answer soft key . Using the Headset: Pressing H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t [...]

  • Page 11

    8 General Key Use T o navigate through menus and to enter data, these are useful tips: 1. Use and or the Next and Prev soft keys to scroll through lists. In some lists the H ol d D el S e l 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ RS 9 WX YZ 0 OP ER * # 2 AB C Hol d Men u Mes sages D o N o t D is t u r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXY[...]

  • Page 12

    9 Redial Press H o l d D e l S e l C o n f e r e n c e 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t u s M y S t a t u s R e d i a l M en u M es s a ge s D o N o t D i s t u r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OP[...]

  • Page 13

    10 3. Select from Date F ormat, T ime F or- mat, or Clock Or der . 4. Scroll through the options via the up and down arro w ke ys. 5. Press Select to conrm and H o l d D e l S e l C o n f e r e n c e 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s [...]

  • Page 14

    1 1 Display Contrast T o adjust the contrast on the display to a comfortable lev el: 1. Press H o ld D e l S e l C o nf e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o ld D e l S e l D i re c t o r i e s S e rv i c e s C a ll L i s t s B u dd y S t a t u s M y S t a t u s R e di a l M e nu M e ss a g[...]

  • Page 15

    12 Contact List In addition to a directory of missed, placed, or receiv ed calls, the telephone can store a local directory of 200 or more contacts*. Users can add, delete, edit, dial, search, or instant-message any contact in this list through just a few k ey strokes. T o add or edit a contact: 1. Press H o l d D e l S e l C o n fe r e n c e 1 3 D[...]

  • Page 16

    13 T o remo ve a Speed Dial entry: 1. Press H o l d D e l S e l C o n fe r e n c e 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC H o l d D e l S e l D i r ec t o r i e s S e r vi c e s C a l l L i s t s B u d dy S t a t us M y St a t u s R e d ia l M en u M es sa g e s D o No t D i s tu r b ABC 2 1 DEF 3 5 4 MNO JKL GHI[...]

  • Page 17

    14 Multiple Call Appear ances Each line congured on the telephone can hav e two call appearances. This is useful if there is an activ e call and an incoming call arriv es on the same line. In the example shown, there is in an outbound call with Bob Smith. The second diagram sho ws an incoming call from James Green. Soft key labels are updated on[...]

  • Page 18

    15 V oicemail and V oice and T ext Messaging * V oice Mail is an optional featur e congur ed on the server and may not be supported on your particular system. Contact your System Administrator to nd out. † Scr een options may vary with server- based application. V oice Mail can be accessed with a single ke y press. Contact your System Admin[...]

  • Page 19

    16 Distinctiv e Ringing / Call T r ea tment Users can set distinctiv e incoming ringing tones for contacts in their local directory . This allows identica- tion of a contact by a specic ring tone. This featur e is local to the telephone, and may be over-ridden by Server set- tings. Contact your System Administr a- tor for mor e details. T o s[...]

  • Page 20

    17 T o view and change Presence settings: 1. Press H o ld D e l S e l C o nf e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o ld D e l S e l D i re c t o r i e s S e rv i c e s C a ll L i s t s B u dd y S t a t u s M y S t a t u s R e di a l M e nu M e ss a g e s D o N o t D i s t u r b ABC 2 1 DEF 3 [...]

  • Page 21

    18 No Dial-T one V erify power is correctly applied to the SoundPoint ® IP 300 SIP telephone: • Check that the display is illuminated. • Make sure the LAN cable is inserted properly at the rear of the telephone (try unplugging and re-inserting the cable). • If using in-line powering, check that the switch is supplying power to the telephone [...]

  • Page 22

    19 No Audio on Headset V erify correct connections: • Ensure the headset is plugged into the jack marked Headset at the rear of the telephone. • Ensure the headset amplier (if pres- ent) is turned on and/or the volume is correctly adjusted. • Swap the handset into the headset jack at the rear of the telephone and verify that audio or dial [...]

  • Page 23

    20 Modications In accordance with Part 15 of the FCC Rules, the user is cautioned that any chang- es or modications not expressly appro ved Par t 15 R ules This device is compliant with P art 15 of the FCC Rules. Operation is subject to the fol- lowing tw o conditions: 1. This device may not cause harmful interference, and Class B Digital De [...]

  • Page 24

    21 Industr y Canada (IC) This Class [B] digital apparatus complies with Canadian ICES-003. Cet appar eil numérique de la classe [B] est conforme à la norme NMB-003 du Canada. CE and V CCI Mar k This SoundPoint ® IP 300 SIP is marked with the CE mark. This mark indicates compliance with EEC directories 89/336/ EEC and 73/23/EEC. A full copy of th[...]

  • Page 25

    22 Polycom will not be liable under this limited warranty if its testing and exami- nation disclose that the alleged defect or malfunction in the product does not exist or results from: • Failure to follow Polycom’ s installa- tion, operation, or maintenance instruc- tions. • Unauthorized product modication or alteration. • Unauthorized [...]

  • Page 26

    23 OR ITS A UTHORIZED RESELLER HAS BEEN AD VISED OF THE POS- SIBILITY OF SUCH D AMA GES, AND LIMITS ITS LIABILITY T O REP AIR, REPLA CEMENT , OR REFUND OF THE PURCHASE PRICE P AID, A T POL Y - COM’S OPTION. THIS DISCLAIMER OF LIABILITY FOR D AMA GES WILL NO T BE AFFECTED IF ANY REMED Y PR O VIDED HEREIN SHALL F AIL OF ITS ESSENTIAL PURPOSE. Some [...]

  • Page 27

    24 ITY , FITNESS FOR A P AR TICULAR PURPOSE AND NONINFRINGEMENT . IN NO EVENT SHALL THE A UTHORS OR COPYRIGHT HOLDERS BE LI- ABLE FOR ANY CLAIM, D AMA GES OR O THER LIABILITY , WHETHER IN AN A CTION OF CONTRA CT , TOR T OR O THER WISE, ARISING FR OM, OUT OF OR IN CONNECTION WITH THE SOFTW ARE OR THE USE OR O THER DEALINGS IN THE SOFTW ARE.[...]

  • Page 28

    Polycom, Inc. 1565 Barber Lane Milpitas, CA 95035 ©2004 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective compainies. 1725-1 1319-001 Rev . A M e n u V o i c e M a i l D o N o[...]