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Polycom IP 601 manual

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Table of contents for the manual

  • Page 1

    User Guide SoundP oint ® IP 601 SIP 1.6 SoundPoint ® IP 601 SIP M e n u V o i c e M a i l D o N o t D i s t u r b H o l d D e l S e l F o r w a r d C o n f e r e n c e T r a n s f e r C a l l L i s t s S p e e d D i a l T i m e & D a t e R e d i a l 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q R S 9 W X Y Z 0 O P E R * # 2 A B C USER GUIDE[...]

  • Page 2

    Contents Introduction ...................................................... 1 Par ts List .......................................................... 1 Installing SoundPoint ® IP 601 SIP ......................... 2 Connecting Network and Power Source ...................................... 2 Connecting the Handset and Optional Headset .............[...]

  • Page 3

    Multilingual Support (Localization) ............................................ 17 Phone Reboot ........................................................................ 18 Optional Features ............................................ 18 T ext Messaging ...................................................................... 18 Presence / Status / B[...]

  • Page 4

    1 Thank you for choosing SoundPoint ® IP 601 SIP , a full-duplex, hands-free phone running the industry standard Ses- sion Initiation Protocol (SIP). This unit provides b usiness telephony features and functions such as Multiple Call Appear - ances, Call Hold, T ransfer , and Confer - ence ov er an IP network. In this User Guide, you will find ev[...]

  • Page 5

    2 Installing SoundPoint ® IP 601 SIP This section provides basic installation instructions and information for obtaining the best performance with the Sound- Point ® IP 601 SIP phone. If you require additional information or assistance with your new phone, please contact your sys- tem administrator . The SoundPoint ® IP 601 SIP User Guide includ[...]

  • Page 6

    3 Connecting the Handset and Optional Headset Attaching the Base (Optional) 1. Connect the short, straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone. 2. Connect the headset (optional accessory) to the headset jack on the back of the phone. 1. Place all cor[...]

  • Page 7

    4 H ol d D el S el 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ RS 9 WX YZ 0 OP ER * # 2 AB C Hold Menu Mess ages D o N ot Di s tu r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D ir e ct o ri e s S er v ic e s C on f er e nc e T ra n sf e r R ed i al H ol d D el S el 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ RS 9 WX YZ 0 OP ER * # 2 A[...]

  • Page 8

    5 F eature K ey Description H o l d D e l S e l 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC Ho ld De l Se l Me nu Me ssag es D o No t D i st u r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D i r ec t o r i es S e r vi c e s C a l l L i s t s C o n fe r e n c e T r a ns f e r R e d ia l Allows for hand[...]

  • Page 9

    6 Placing a Call Using the Handset: 1. T o obtain dial tone, pick up the handset. 2. Dial the desired number . OR Dial by SIP URL/IP address † : • After obtaining dial tone, press Name • Enter URL or IP (press * for “. ” and # or “@”) • Press Send to complete the call. See also Headset Memory Mode. During a call, users can alternate[...]

  • Page 10

    7 Ans wering a Call Using the Handset: P ick up the handset. Using Hands-F r ee Speak er phone Mode: Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t u s M y S t a t u s R e d i [...]

  • Page 11

    8 General Key Use T o navigate through menus and to enter data, these are useful tips: 1. Use H ol d D e l S el 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ R S 9 WX Y Z 0 OP E R * # 2 AB C Hol d Men u Mes sages D o No t Di st u r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D ir ec t o ri es S er vi c e s C on fe r e nc e T ra ns f e [...]

  • Page 12

    9 1. During a call, press H o ld D e l S e l 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC Ho ld De l Se l Me nu Me ssag es D o N o t D is t u r b ABC 2 1 DE F 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D i re c t o r ie s S e rv i c e s C a ll L i s ts C o nf e r e n ce T r an s f e r R e di a l or the T rnsfer sof[...]

  • Page 13

    10 Calls may be Forwarded (Di verted) to another extension as follo ws: 1. Press the Forward soft key from the phone’ s idle display or press H o l d D e l S e l C o n fe r e n c e 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC H o l d D e l S e l D i r ec t o r i e s S e r vi c e s C a l l L i s t s B u d dy S t a t u[...]

  • Page 14

    1 1 Time and Date T ime and Date is clearly displayed on the SoundPoint ® IP 601 SIP phone. If the phone cannot obtain a time and date from the server , the display will flash. Contact your system administrator if either time or date is incorrect. Users hav e control over the format of the display and can turn it off. Select options which are rig[...]

  • Page 15

    12 Ring Type Many ring types are a vailable including a “Silent Ring”. Users can select different rings to distinguish between lines or to hav e a different ring from their neighbor’ s phone. T o change the incoming ring: 1. Press H o ld D e l S e l C o nf e r e nc e 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC H[...]

  • Page 16

    13 T o add or edit a contact: 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t u s M y S t a t u s R e d i a l M e nu M e ss ag e s D o N o t D i s t u rb ABC 2 1 DEF 3 5 4 MN[...]

  • Page 17

    14 T o quickly vie w a complete list of assigned speed dial entries, pr ess H o l d D e l S e l 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC Hol d Men u Mes sage s D o No t Di st ur b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D i r ec to ri es S e r vi ce s C o n fe re nc e T r a ns fe r R e d ia l . D[...]

  • Page 18

    15 Multiple Call Appear ances Each line on the phone can be configured to hav e one or more call appearances. More than one call appearance is useful if there is an activ e call and an incoming call arriv es on the same line. In the example sho wn, extension 9301 is in an outbound call with 9304. The second diagram shows an incoming call from John[...]

  • Page 19

    16 Shared Lines The phone supports shared lines ** . A shared line is indicated by a different line icon. In the diagram, the first line is priv ate and the second line is shared. If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answered on either phone but not both. If a shared line is in[...]

  • Page 20

    17 Distinctiv e Ringing / Call T r ea tment Users can set distinctiv e incoming ringing tones for contacts in their local directory . This allows identifica - tion of a contact by a specific ring tone. T o set a distinctive ring for a local contact: 1. Press H o l d D e l S e l C o n fe r e n c e 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W [...]

  • Page 21

    18 T ext Messaging Users can send and receiv e T ext messages on the phone. SIP Instant (T ext) Messag - ing is supported in real-time. Receiv ed messages will be indicated by a flashing Message W aiting Indicator LED on the front of the phone and optionally a visual notification on the display . In the case of pr oblems, it may be possible to re[...]

  • Page 22

    19 T o send a text message: Ho l d De l Se l 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ RS 9 WX YZ 0 OP ER * # 2 AB C Hold Menu Mess ages Do No t Di st ur b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Di r ec to ri es Se r vi ce s Co n fe re nc e Tr a ns fe r Re d ia l Ho l d De l Se l 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ RS 9 WX[...]

  • Page 23

    20 T o view and change Presence settings: 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t u s M y S t a t u s R e d i a l M e nu M e ss ag e s D o N o t D i s t u rb ABC 2 1 [...]

  • Page 24

    21 SoundP oint ® IP Expansion Module[...]

  • Page 25

    22 Introduction Thank you for choosing the SoundPoint ® IP Expansion Module, a 14-line console that expands the potential of call han - dling when used with the SoundPoint ® IP 601 phone. Up to three SoundPoint ® IP Expansion Modules can be cascaded to a single host phone increasing the total num- ber of buttons to 48 for intensi ve b usiness IP[...]

  • Page 26

    23 Installing the SoundPoint ® IP Expansion Module This section provides basic installation instructions and information for obtaining the best performance with the Sound- Point ® IP Expansion Module. If you re- quire additional information or assistance with your new phone, please contact your system administrator . The SoundPoint ® IP 601 User[...]

  • Page 27

    24 H ol d D e l S e l 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ RS 9 WX YZ 0 OP ER * # 2 AB C Hol d Men u Mes sages D o No t D i s tu r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D ir ec t or i e s S er vi c es C on fe r en c e T ra ns f e r R ed ia l Features Large Graphical Display Shows information such as Speed Dial assignment[...]

  • Page 28

    25 Using SoundPoint ® IP Expansion Module T o Place a Call Line keys on the SoundPoint ® IP Expansion Module activ ate av ailable lines. T o place a call from an av ailable line, press the corresponding line key and dial the desired number , OR Press the line key of the Speed Dial assignment you wish to call. T o Answ er a Call Press the line key[...]

  • Page 29

    26 No Dial-T one V erify power is correctly applied to the SoundPoint ® IP 601 SIP phone: • Check that the display is illuminated. • Make sure the LAN cable is inserted properly at the rear of the phone (try unplugging and re-inserting the cable). • If using inline powering, check that the switch is supplying power to the phone (contact your[...]

  • Page 30

    27 No Response from F eature K ey Pr esses V erify phone is in activ e state: • Make a call to the phone to check for inbound call display and ring- ing as normal. If successful, try to press feature keys within the call to access Directory or Buddy Status for example. • Press H o ld D e l S e l 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ R S 9 W[...]

  • Page 31

    28 Modifications In accordance with Part 15 of the FCC Rules, the user is cautioned that any chang - es or modifications not expressly appro ved by Polycom, Inc. could void the user’ s authority to operate the equipment. Installation Instructions Installation must be performed in accor- dance with all relev ant national wiring rules. L ’Insta[...]

  • Page 32

    29 are replaced will become the property of Polycom. Replacement products or parts may be new or reconditioned. Polycom warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichev er is longer . Products returned to Polycom must be sent prepaid and packaged appropria[...]

  • Page 33

    30 LIMIT A TION OF LIABILITY . TO THE FULL EXTENT ALLO WED BY LA W , POL YCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY , WHETHER B ASED IN CONTRA CT OR TOR T (INCLUDING NEGLIGENCE), FOR INCIDENT AL, CONSEQUEN - TIAL, INDIRECT , SPECIAL, OR PUNITIVE D AMA GES OF ANY KIND, OR FOR LOSS OF REVENUE OR PR OFITS, LOSS OF BUSINESS, LOSS OF INFOR[...]

  • Page 34

    31 Permission is hereby granted, free of charge, to an y person obtaining a copy of this software and associated documenta - tion files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy , modify , merge, publish, distribute, subli - cense, and/or sell copies of the Software, and[...]

  • Page 35

    Polycom, Inc. 1565 Barber Lane Milpitas, CA 95035 ©2005 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. 1725-1 1621-001 Rev . A M e n u V o i c e M a i l D o N o [...]