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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Polycom IP 601, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Polycom IP 601 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Polycom IP 601. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Polycom IP 601 should contain:
- informations concerning technical data of Polycom IP 601
- name of the manufacturer and a year of construction of the Polycom IP 601 item
- rules of operation, control and maintenance of the Polycom IP 601 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Polycom IP 601 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Polycom IP 601, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Polycom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Polycom IP 601.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Polycom IP 601 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Polycom SoundPoint ® IP 601 User Guide For training/documentation, please visit us @ http://customertraini ng.v erizonbusiness.com or call 1-800-622-1049 © 2006, 2007, 2008 Verizon. All Rights Reserv ed. The Verizon and Verizon Business names and logos and all other names, logos, and slogans identifying Verizon’s products and services are trade[...]
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Page 2
Table of Contents Table of Contents 2 Introduction 4 Installation 4 Connect the Networ k and Power Source 4 Connect the Handset and Optio nal Headset 5 Attach the Base 5 Features 6 Key Descriptions 7 Configure Basic Settings 8 Appearance of Date/Tim e 8 Display Contrast 8 Headset Memory Mode 8 Ring Type 9 Directory Search 9 Call Lists 9 Contact[...]
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Page 3
Call Transfer 14 Call Forward 14 Disable Call F orwarding 14 End a Call 14 Shared Call Appearance 15 Multiple Lines 15 Multiple Keys per Line 15 Multiple Call Appearance 16 Shared Lines 17 Voice Mail 17 Listen to Messages 17 3[...]
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Page 4
Introduction The Polycom SoundPoint IP 601 is a full ‐ duplex, hands ‐ free Session Initiation Protocol (SIP) phone. It provides telephony features such as Shared Call Appearance, Call Hold, Call Transfer, and Do Not Disturb. [...]
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Page 5
Connect the Handset and Optional Headset 1. Connect the short straight end of the phone cord to the handset, and the corresponding longer straight end of the cord to the handset jack on the back of the phone. 2. Connec[...]
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Page 6
Features The features of the SoundPoint IP 601 are shown below: 6[...]
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Page 7
Key Descriptions 7[...]
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Page 8
Configure Basic Settings You can customize your SoundPoint IP 601 phone by adjusting the settings for time and date, display contrast, ring type, etc. You can also add contacts to the phone’s directory manually or [...]
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Page 9
Ring Type You can select from different ring types to distinguish between lines or to have a different ring from a co ‐ worker close by. 1. Press the Menu button. 2. Select Settings > Basic > Ring Type . 3.[...]
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Page 10
Press the Dial soft key to call a number from one of the call lists. Press the Exit soft key return to the previous menu. For additional options, press the More soft key followed [...]
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Page 11
1. Press the Directories button. 2. Select Contact Directory . 3. Press the Add soft key to enter Jane’s contact details. ‐ OR ‐ Select Jane’s existing entry and pres s Edit . 4. Use the dial pad to enter and assig[...]
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Page 12
Use the Handset 1. Pick up the handset to obtain a dial tone. 2. Dial the number. ‐ OR ‐ Dial the SIP URL/IP address (e.g., 10.3.0.42, joe@205.173.1.24 , sip: jane@verizon.com ). Press Name after obtaining the dial tone. ?[...]
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Page 13
‐ OR ‐ Press the button to answer through your connected headset. NOTE : Inc oming calls can be ignore d by pressi ng the Reject soft key or the Do Not Disturb button. Do Not Distur b remains active wh[...]
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Page 14
To turn off microphone mute, press again. Volume Press to adjust the receiver volume during a call . Pressing these keys in the idle state adjusts the ringer volume. NOTE : To conform to regulatory [...]
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Page 15
Press the EndCall soft key. ‐ OR ‐ Replace the handset. ‐ OR ‐ Press if in hands ‐ free/speakerphone mode. ‐ OR ‐ Press if in headset mode. Shared Call Appearance Multiple Lines Up to six lines can be configur[...]
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Page 16
Multiple Call Appearance Each line on the phone can be configure d to have one or more call appearances. More than one call appearance is useful if there is an active call and an incomi ng call rings on the [...]
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Page 17
17 Shared Lines A shared line is indicated by a different line icon. In the following example, the first line is private and the second line is shared. An incoming call to that number causes both phones to ring[...]