Polycom KIRK 5020 manual

Polycom ® KIRK 5020 / 5040 User Guide[...]

Congratulations on your new 5020 / 5040 Handset Your new handset will provide you with the greates t possible degree of flexibility and mobility due to high ba ttery capacity , practical weight, size and design. Char g e y our handset 14 - 16 hour s prior to fir st use for best perf ormance ST OP![...]

3 Contents 1 Gettin g Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1.1 Handset Informa tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1.2 Charger Inf ormation . . . . . . . . . . . . . . . [...]

4 7.1.1 Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 7.1.2 Call Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 7.1.3 Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

5 10.6.2 Reading a Short Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 10.6.3 Reading a Call Back Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 10.7 Replying a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

6 12.10.9 Wireless Hea dset Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 12.10.10 Switch Between Wire less Head set and Handse t . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 12.10.11 Last Num ber Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

7 1 Getting Star ted Read all information in this sect ion before you use your handset. 1.1 Handset Information Danger : Ensure that the adapter voltage is the same as the electrical outlet voltage.The handset uses radio signals an d does not guarantee a connection in all circumstances. Do not rely on a cordless handset to make emergency calls. Nev[...]

8 1.3 Batter y Information Read the following information before you handle the batte ries: • Do not leave a battery where it could be subjected to extremely high temperatures. • Do not charge battery w hen the ambient room temperature is above 40°C/104°F or below 5°C/41°F. • Do not repl ace batteries in potentially e xplosive e nvironmen[...]

9 1 To ins tall battery press down back cov er and slide it towards the bottom of the handset. 2 Li ft off back cover . 3 Insert battery with the label readable. 4 Press back cover back in lock ed position (when you hear a click the back cover is in position). Note: The prod uct label, including the CE logo, can be found in the battery compartment.[...]

10 • Place handset in charger. For correct charging, be sure the room temperature is between 0°C/32°F and 40°C/ 10 4°F. Do not place the handset in direct sunlight . The battery has a built-in heat sensor which will stop charging if the battery temperature is too high. If the handset is turned off when placed in charger, nothing indicates the[...]

• 5020: 200 hours when display backlight is turned off. 5040: 100 hours when display backlight is turned off . • 5020: 100 hours when display backlight is set at dimmed. 5040: 60 hours when display backli ght is set at dimmed. For information about how to check battery capacity, refer to “Battery” on page 48 . 1.7 Batter y Disposal W arning[...]

12 2> About Y our 5020 / 5040 Handset Headset Connector (only 5020) Volume Contr ol Adjusts speak er volume. Display Shows call information, handset status ic ons and guides you through option menus. Microphone J J C A B D C D E G H I J F A B C D[...]

13 Left Softkey On hook (idle) On hook is the t erm used when handset is in standby mode. Enters main menu. OR Confirms choices in menu. OR Turns handset off with a lon g (three second) key press. Off hook (active) Off hook is the t erm used when handset is in active mode. Mutes microphone Right Softkey On hook (idle) Returns to previous menu. Off [...]

14 The display is divi ded in three parts: Statu s bar , Display center and Softkey Text (see figure above). The types of information s hown in Status bar when: • o n hook (idle) - display shows user ID, personal settings and time. If bluetooth activated (only 5040), the bluetooth icon is visible. If wireless headset connected (only 5040) the hea[...]

• on hook (idle) - display shows Menu and Shortcut Menu : Menu gives access to the different functions of the handset. For more information about the content of the menu, refer to “Using the Menu” on page 26 . For information about how to navigate the menu, refer to “Navigating Handset” on page 17 . Shortcut : Personal shortcuts consist o[...]

The telephone icon will appear when the handset is off hook or a call is connected. The envelope icon will appear when you receive a message. The charging icon will appear when the handset is placed in charger. The fully charged icon will appear when the battery is fully charged. The key lock icon indicates that the enti re keypad is locked. The si[...]

2.1.2 Display Backlight The display backlight automatically turns on when an incoming call or message arrives, or if a key is pr essed. The backlight turns off when the handset is id le after a preset peri od of time delay. You can disable the backlight to save powe r, refer to “Turning Backlight Off” on page 52 for more information. 2.2 Naviga[...]

The handset also offers both personal and pred efined shortcuts to selected functions in the menu. In the end of this chapter, you will find a section describing how to use these shortcuts. 2.2.1 Entering Main Menu • To enter main menu press left softkey to activate Menu . 2.2.2 Scrolling in Menus • When in menu, pre ss top or bottom of navigat[...]

• Personal shortcuts Personal shortcuts consist of functions you have chosen to ad d to a list of shortcuts. The list is assigned to the righ t softkey. • Predefined shor tcuts Predefined shortcuts are unchangeable and assigne d to different keys on the handset. 2.2.8.1 Personal Shortcuts By adding specific functions to the list of shortcuts, y[...]

2.2.8.2 Predefined Shortcuts Predefined shortcuts are unchangeable and as signed to differen t keys. In the following you will find a list of predefined shortcut s and a description of how to access and use them. Call list: While on hook, press left side of navigation key to enter call list. Incoming calls are illust rated with green arrows Outgoin[...]

Press left softkey unti l the question ‘ Turn off? ’ appears in disp lay . Press Yes to confirm. Note: When you turn handset off, all content of ca ll register and settings of t ime and date are deleted if the subscribed system does not resend the information to the handset. 3.2 Adjusting Speaker V olume Adjusting speaker volume can only be don[...]

code or line pool code to use. 4.1 Of f Hook Dialling (Dial Directly) Press to make a call. Dial number. Press to terminate the call. 4.2 On Hook Dialling (Pre-Dial) Dial number. Press to make a call. Press to terminate the call. 4.3 Dial from Phone Book The handset’s phone book is familiar to an ordinary phone book. However, the find name functi[...]

new call is received in call list. • Incoming calls are illustrated with green arrows • Outgoing calls are illust rated with blue arrows • Missed calls are illu strated with red arrows To dial fr om call list: 1 While on hook, press left side of na vigation key to enter call list. 2 Scroll to the desired name or number an d press . Note: When[...]

4.7 Speed Dial If you have assigned a number to one of th e speed-dialing keys 0-9, do the following: • While on hook, press digit equi valent to number of the cont act in the speed dial list continuously until call is started. Note: For more infor m ation about adding number to speed dial, refer to “Adding to Speed Dial” on page 31 . 5 Answe[...]

• Press Reject to refuse the call. The rejected call is registered as a missed call. 5.4 Redirect a Call Note: Redirecting a call is system dependent. If supporte d by the subscribed system, do the following: While on a call, press R. Dial number of the person you want to redirect the call to and press Ok . If you want to withdraw the call, press[...]

7 Using the Menu The handset offers a range of func tions that are grouped into menus. The main menu consists of seven menus: Ph one Book, Call Register, Messages, MSF Function, External Services, Status and Set tings. For more information about acce ssing and navi gating the m enu, refer to “Navigating Handset” on page 17 . Note: If handset is[...]

7.1.4 MSF Function MSF Function is a special function based on MSF (Message Service Function). The function requires s pecial software i n the main system. 7.1.5 External Ser vices External Services are featur es placed in the main system, and only available if the handset is subscribed to a KIRK solution. Ex ternal Services include: “View Clip S[...]

Delete Messages New message Inbox Outbox Erase messages Templates MSF Function Number : Status Silent Headset Auto answer Battery Ringing tone Volume Firmware version Settings Ringing volume Ringing tone Alerting volume Vibrator Silent mode Auto key lock Backlight Auto answer 9 Out o f range 10 Bluetooth 11 Advanced... 28[...]

8 Phone Book You can store numbers and names in your phone book. The phone book can store up to 250 names with four numbers each. A maximum of 24 digits , including spaces , is allowed for each number. Names are sorted alphabetically starting with t heir first character. If the display shows Memory full , it is necessary to delete one or more names[...]

To find a name you can: • Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. • Use quick search by pressing the first le tter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboar d” on page 29 ). Note: It is also possible to reach phone book withou[...]

Scroll to Find name and press Select . To find a name you can: • Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. • Use quick search by pressing the first le tter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboar d” on page 29 ). Press Details[...]

8.2.6 Deleting Number You can delete a single number at any time and still keep the rest of the belonging numbers of a contact. If you want to delete a contact and all belonging numbers, refer to “Deleting Contact” on page 32 . Press Menu to e nter main menu. Scroll to Phone Book and press Select . Scroll to Find name and press Select . To find[...]

Scroll to Find name and press Select . To find a name you can: • Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. • Use quick search by pressing the first le tter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboar d” on page 29 ). Press Details[...]

9.1 Incoming Calls Incoming call is a list of all you r incoming calls sorted by date and time of the call, starting wi th the latest call. If name and number of incoming call alre ady exits in your phone book, the incoming call will be represented with the name of th e contact. If name and number do not exist in your phone book, the handset cannot[...]

Scroll to the desi red call and press Details . Press Options and scroll to Delete from list . Press Select to confirm. 9.2 Outgoing Calls Outgoing calls is a list of al l your outgoing call s sorted by date and time of the cal l, starting wi th the latest call. If name and number of the outgoing call already exits in your phone book, the outgo - i[...]

9.2.3 Deleting an Outgoing Call from List Press Menu to en ter main menu. Scroll to Call Register and press Select . Scroll to Outgoing Calls and press Select . Scroll to the desi red call and press Details . Press Options and scroll to Delete from list. Press Select to confirm. 9.3 Missed Calls Mi sse d cal ls is a l ist of al l y our mi ss ed ca [...]

Scroll to Add to phone book and press Select . Write the name of the contact using the digits 0-9 (refer to “Using the Alphanu m eric Keyboard” on page 29 ) and press Save . 9.3.3 Deleting a Missed Call from List Press Menu to en ter main menu. Scroll to Call Register and press Select . Scroll to Missed Calls and press Select . Scroll to the de[...]

Note: If you only want to delete a single outgoi ng call, see “Deleting an Outgoing Call from List” on page 36 . 9.4.3 Deleting All Missed Calls Press Menu to ente r main menu . Scroll to Call Register and press Select . Scroll to Delete and press Select . Scroll to Missed calls and press Sel ect . Press Yes to empty list. Note: If you only wan[...]

If the memory of inbox and outbox is full, the handset will automatically era se the old - est message when a new mess age need to be stored. If you want to delete message s from inbox or outbox manually, refer to “E rasing a Sin - gle Message” on page 46 , “Erase All Read Messages from Inbox” on page 46 , “Erase All Messages from Inbox ?[...]

Press Options . Scroll to Clear text and press Sel ect . 10.2 Saving a New Message in Outbox You can write a message and then save it in outbox for later handling. Press Menu to en ter main menu. Scroll to Messages and press Select . Scroll to New message and press Select . Write a message and press Options . Scroll to Save message and press Select[...]

Scroll to Save message and press Select . Scroll to Templates and press Select . 10.5 Sending Messages Using T emplates You can create up to 10 templates in relation to the kind of message you often need to send. To create a new template, refer to “ Saving a New M essage as a Template” on page 40 and “Saving a Received Message as a Template?[...]

but are sent from an external application. The external applicati ons may vary from sys - tem to system. For more inf ormation, please contact your system administrator. Examples of messages sent from an external application are: • Long messages Long messages have a maximum length of 72 characters and are saved in inbox in the handset. If support[...]

• Press OK. 10.6.3 Reading a Call Back Message The envelope icon , text message and contact information appear in the display, when you receive a call back message. The display shows text message and contact information alternately. To act on the call back message: • Pr ess to call the call back number in the message . To delete the ca ll ba ck[...]

Scroll to Inbox and press Select . Scroll to the desi red received message and press Select. Press Options . Scroll to Reply and press Select . Scroll to Original text and press Select . Write a message in continuation of received message and press Options . Scroll to Send and press Select . Press Send . 10.7.3 Reply Using a T emplate Press Menu to[...]

Press Send and then press Search . To find a name you can: • Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. • Use quick search by pressing the first le tter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboar d” on page 29 ). Press Select If m[...]

10.11 Erasing a Single Message The handset will au tomatically erase the ol dest message when the memory of inbox and outbox is full (refer to “Messages” on page 38 ). If you want to de lete a messag e manually, do the following : Press Menu to en ter main menu. Scroll to Messages and press Select . Scroll to Inbox or Outbox and press Selec t .[...]

10.14 Erase All Me ssages from Outbox Use this function to erase al l messages from your outbox. Press Menu to ente r main menu . Scroll to Messages and press Select . Scroll to Erase message s and press Select . Scroll to Outbox and press S elect . Press Yes to erase all m essages from outbox. Note: If you only want to erase a sing le message from[...]

11.2 Headset Using headset allows you to keep up your activities and use the phone at the same time. For more information about chan ging settings for headset, refer to “Scroll to On or Off and press Change.” on page 58 . 11.3 Auto Answer When auto answer is turned on, the handse t automatically goes off hook when ringing. If subscribed to a wi[...]

12 Settings The setting menu offers you the opportunit y to customize the handset according to your needs. The settings can be changed at any time. The setting menu consists of: ringing volume, ringing tone, alerting volume, vibrator, silent m ode, auto key lock, backlight, auto answer, out of range and advanced settings. Note: A dvanced settings a[...]

• You receive a new message. • You send a mess age. • The handset is moving out of range. • The handset is out of range. • The battery capacity is low. • You create a login. To adjust alerting volume: Press Menu to e nter main menu. Scroll to Settings and press Select . Scroll to Alerting volume and press Select . Press the left or righ[...]

12.5.1 Changing Settings of Silent Mode When silent mode is turne d on, you can sele ct other ways of indic a ting incoming calls or messages: • Display flashing When turned on, the display will flash wh en an incoming call or me ssage arrives. • Vibrator When turned on, the handset will vibrate wh en an in coming call or message arrives. • S[...]

12.7.1 Setting Backlight at Dimmed When setting disp lay backlight at dimmed, display inf ormation can still be seen vaguely when handset is in standby mode. Press Menu to en ter main menu. Scroll to Settings and press Select . Scroll to Backlight and press Sele ct . Scroll to Dimmed and press Change . 12.7.2 T urning Backlight Off Turning display [...]

Press Menu to en ter main menu. Scroll to Settings and press Select . Scroll to Auto answer and press Select . Scroll to On or Off and press Change . Note: When charging, auto answer is inactive. 12.8.1 Changing Settings of Auto Answer When auto answer is turned on, you can sele ct different situations where to use auto answer. Settings of auto ans[...]

Press Menu to ente r main menu . Scroll to Settings and press Select . Scroll to Out of range and press Select . Scroll to On or Off and press Change . 12.9.1 Changing Settings of Out of Range The handset offers two types of out of range alerts: • Icon only • Tone (beep) + icon With the out of range indicator turned on: • If handset is moving[...]

Scroll to Bluetooth and press Select . Scroll to Active and press Select . Scroll to On and press Select . The Bluetooth function is now activated. 12.10.2 Pair Wireless Headset with the Han d set When setting up a bluetooth connection, yo u will need to search for a compatible device with bluetooth connectivity in order to pair this device to your[...]

Press Yes , and Blue tooth is act ivated again . Press Options and scroll to Connect . Press Select to connect to the headset again. 12.10.5 Disconnect Wirelees Headset. Press Menu to ente r main menu . Scroll to Settings and press Select . Scroll to Bluetooth and press Select . Scroll to Active and press Selec t . Scroll to Disconnect headset , pr[...]

Press Menu to enter main menu. Scroll to Settings and press Select . Scroll to Bluetooth and press Select . Scroll to Active and press Select . Scroll to Settings and press Selec t . Activate Auto connet by pressing Select , then press Back . The wireless headset will now connect automatica lly to the handset when the headset is turned on. 12.10.9 [...]

12.11.1 Language There are 10 predefined languages in the handset: E nglish, Spanish, French, German, Dutch, Czech, Italian, Da nish, Norwegian and Swedish. Press Menu to ente r main menu . Scroll to Settings and press Se lect . Scroll to Advanced and press Select . Scroll to Language and press Select . Scroll to the desired language and press Sele[...]

scribe to a system, refer to “Creating a Login” on page 59 . 12.11.4.1 Selecting a Login If you want to change to another system manually, do the following: Press Menu to en ter main menu. Scroll to Settings and press Se lect . Scroll to Advanced and press Select . Scroll to Login and press Select . Scroll to Select Login and press S elect . Sc[...]

Press Menu to e nter main menu . Scroll to Settings and press Se lect . Scroll to Advanced and press Select . Scroll to Login and press Select . Scroll to Create login and press Select . The handset will start searching for a system. Scroll to the found system and press Sel ect . If required, enter an AC Code and press Ok to connect to the system. [...]

Scroll to Time & date and pre ss Select . Scroll to Time format and press Select . Scrol l to desired time form at and press Change . 12.11.5.2 Set T ime Press Menu to ente r main menu . Scroll to Settings and press Select . Scroll to Advanced and press Select . Scroll to Time & date and pre ss Select . Scroll to Change time and press Selec[...]

13 General Information 13.1 T roubleshooting The handset freezes. Remove and replace battery pack. Press left softkey to turn on the ha ndset. The handset does no t ring. Check whether Silent mode is turned On . The handset cannot find a system ID at Create Login . Check whether the system is set to allow subscriptions. The handset cannot subscribe[...]

63 Size and weight Size: 146 x 48 x 19 mm Weight: 110 g incl. battery ± 10 g Capacity 5020: Active talking time up to 20 hours. 5 040 : Active talking time up to 15 hours. 5020: Stand-by time up to 200 hours. 5040: Active talking time up to 100 hours. Temperature and air pressure Operating temperature: 0-40°C/32-104°F Air pressure: Normal atmosp[...]

64 Cesky [Czech]: Polycom (UK) Ltd tímto prohla šuje, ž e tento KIRK 5020 / 5040 Handset je ve shode se základními požadavky a dalšími príslušnými ustanoveními smernice 1999/5 /ES. Dansk [Dani sh]: Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr KIRK 5020 / 5040 Handset overholder de væsentlige krav og øvrige relev[...]

65 Lietuviu [Lit huanian]: Šiuo Polycom (UK) Ltd dekl aruoja, kad šis KIRK 5020 / 5040 Handset atitinka esminius reikalavimu s ir kitas 1999/ 5/EB Direktyvos nuostatas. Nederlands [Dut ch]: Hierbij verklaart Polycom (UK) Ltd da t het toestel KIRK 5020 / 5040 Handset in overeenstemming is met de essentiële eisen en de ander e relevante bepalingen[...]

66 Explosive Device Proximity Warning Warning Do not operate your wireless networ k device near un shielded blasti ng caps or in an explosive environment unless the device has been modified to be especially qualified for such use. Waarschuwing Gebruik dit draadloos netwerkappar aat alleen in de buurt van onbeschermde o ntstekers of i n een omgeving[...]

67 Before using your telephone equipment, you should always follow basic safety instruc - tion to reduce the risk of fire, electrical shock and injury to persons, and damage to property. 1. Read and understand all instructions 2. Follow all warnings and instru cti ons including those marked on the product 3. Unplug this product before cleaning. Do [...]

68 15. This telephone will not operate in the event of a blackout. Ple ase keep a backup phone for emergencies. 16. Installation must be performed in acco rd ance with all relevant national wiring rules. 17. Plug acts as Disconne ct Device - The so cket outlet to which this apparatus is con - nected must be installed near the equipm ent and must al[...]

69 are connected together. This precaution may be par ticularly important in rural areas EMC: CAUTIONS: User s should not attempt to make such connections themselves, but should contact the approp riate electric inspection authority, or electrician, as appropriate. If your telephone equipment cause s harm to the tele phone network, the telephone co[...]

70 Privacy of communic ations may not be ensur ed when using this telephone. Power Outage: In the event of a power outage, your cordless telephone will not operate. The cordless telephone requires el ectricity for operation. You should have a telephone which does not require electricit y available for use during power outages. Information to user: [...]

© 2007 P olycom, Inc. Al l rights reserved. Specifications subject t o change without notice . P oly com He adquarters 4750 Willow Road Pl easanton CA 94588 (T) P olycom (Denmark) Langmarksvej 34 DK-870 0 Horsens T el. +45 7560 2850 F ax +45 7560 2851 emeadk@polycom.com www .polycom.com 14158600-HD ED4[...]