Polycom RMX DOC2548A manual

P olycom RMX™ 4000 Hardware Guide V ersion 6.0 | April 20 10 | DOC2548A[...]

T rademark Information P olycom®, the P olycom “T riangles” logo, and th e names and marks associated with P olycom ’s products are trademarks and/or service marks of P olycom, Inc., and are registered and/or common-law marks in th e United States and various other countries. All other trademarks are the property of t heir respective owners.[...]

CE MARK R&RTTE Directive Č esky [Czech]: Polycom (UK) Ltd tímto pr ohlašuje, že tento RMX 4000 je ve shod ě se základními požadavky a dalšími p ř íslušnými ustanoveními sm ě rnice 1999/5/ES. Dansk [Danish]: Undertegnede Polycom (UK) Lt d erklærer herved, at følgende udstyr RMX 4000 overholder de væsentlige krav og øv rige re[...]

Polski [Polish]: Nini ejszym Polycom (UK) Ltd o ś wiadcza, ż e RMX 4000 jest zgodne z zasadniczymi wymaganiam i oraz innymi stosow nymi postanowieniami Dyrektywy 1999/5/WE Português [Portuguese]: Polycom (UK) Ltd declara que este RMX 4000 está conf orme com os requisitos essenciais e outras disposiç ões da Directiva 1999/5/CE. Slovensko [Slov[...]

P olycom RMX 4000 Hardware Guide i T able of Contents Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Main Features .................. .............. .............. ........... .............. ............ ....... 1-1 RMX 4000 Specifications .. .............. .............. .............. ........... .............. .. 1-[...]

T able o f Conten ts ii DC Power Rail Module ................... .............. ........... .............. ...... 1-29 Component Slot Allocation ............ ........... .............. .............. ...... 1-29 RMX 4000 LEDs ........ .............. ........... .............. .............. ............ ........... 1-31 RMX 4000 Front Panel LEDs ..[...]

1 Hardware Description This Hardware Guide provides information on the RMX 4000 and its components. This system utiliz es a modular “univ ersal slot” platform, whose components are designed for high performance, capacity and reliance. Main Features The Polycom RMX 4000 offers the following features: •L i n u x ® b a s e d • Chassis based o[...]

Chapter 1- Hardware Description 1-2 RMX 4000 Specifications T able 1-1 Polycom RMX 4000 Specifications Physical Height 6U (26.56 cm.) Width 19” (48.26 cm.) Depth 15.74” (40 cm.) We ig h t Up to 40 Kg. IP Protocols Audio G .71 1, G .7 22, G .722.1, G .729A, G .723.1, Siren14. Vid e o H.261, H.263, H.26 4. Network Interfaces IP , ISDN, PSTN and L[...]

P olycom RMX 4000 Hardware Guide 1-3 System Capacities The following table summarizes th e different syst em capacities. S torage temperature -40°– 70°C (40°– 158°F). Relative humidity 15 % - 90% n o condensing . Operating altitude 60m below sea leve l, up to 3,000 m (10,000 ft.). Operatin g ESD 4kV . T able 1-1 Polycom RMX 4000 Specificati[...]

Chapter 1- Hardware Description 1-4 MPM+ R esource Capacities Three MPM+ card assemblies are available: MPM+ 80 , MPM+ 40 and MPM+ 20 offering various resource c apa cities for CP conferences. Table 1-3 summari zes the video capacities of the various MPM+ card assemblies. Maximum number of Log Files (1Mb max.) 8000 Maximum number of CDR Files 4000 [...]

P olycom RMX 4000 Hardware Guide 1-5 Table 1-4 summarizes the resource capacities of the various video resource types in an RMX containing MPM+ cards. In HD Video Switching conferences, an RMX with four MPM+ cards can support up to 16 0 participants at HD1080p resolution at bandwidths of up to 4Mbps and 80 participants at HD1080p resolution at band[...]

Chapter 1- Hardware Description 1-6 Safety R equirements This section descri bes the requiremen ts your site must meet for safe installation and operation of the system. Site Safety R equirements For your protection, please read th ese safet y instructions complete ly before operating the equipment. • Look carefully for potentia l hazards in your[...]

P olycom RMX 4000 Hardware Guide 1-7 General Installation Precautions • Use a regulating uninterruptable power supply (UPS) to protect the RMX 4000 from power surges and volt age spikes, to keep your MCU operating in case of a power fail ure. The RMX 4000 requires either two (DC) or three (AC) power su pply cables, each connected to a power suppl[...]

Chapter 1- Hardware Description 1-8 • Always keep the rack’s trays an d card’s slots closed when not servicing, to maint ain proper cooling. Installing the RMX 4000 The following procedures have to be performed to instal l the RMX 4000 in your site: • Unpacking the RMX 4000 • Installing the RMX in a rack or as a standalone • Connecting [...]

P olycom RMX 4000 Hardware Guide 1-9 Make sure that boxes cont ain all the required part s. 4 Remove the boxes and top Stratocell®. 5 Holding the handle on each side, lift t he RMX 4000 from the box, and place it on a flat surface or install it in a rack. Remove any packaging material prior to positioning the RMX 4000. Attention: T w o people are [...]

Chapter 1- Hardware Description 1-10 Installing the RMX in a Rack or as a Standalone Either place the RMX 4000 on a hard, flat surface such as a desktop or mount it on a 19”/23 ” rack. Standalone RMX 4000 Installation  Place the RMX 4000 on a flat surface or desktop.  The RMX 4000 must rest on the four feet at the base of the MCU and must[...]

P olycom RMX 4000 Hardware Guide 1-11 Placing the RMX 4000 in a 19” Rack 1 When the RMX is to be rack mounted chassis runners must be installed on the rack as shown in Fi gure 1-2. Two chassis runners are included in the Rack Installation Acces sories kit and are attached facing inward from the outside of the 19”/23“rack mount. Figure 1-2 Ins[...]

Chapter 1- Hardware Description 1-12 3 Fasten the RMX to the rack with 8 screws into th e holes provided on the RMX’s front as shown in Figure 1-3. Figure 1-3 RMX 4000 Rack Mount The airflow of the RMX 4000 is from right to left. Be sure that the areas on the left and right side of the system are clear for proper ventilation. Rack mounting screws[...]

P olycom RMX 4000 Hardware Guide 1-13 Placing the RMX 4000 in a 23” Rack 1 Mounting the RMX 400 0 on a 23” rack requires that first the handles and then the 19” brackets be removed from the MCU. This is shown in Figure 1-4. Figure 1-4 Removin g and attaching 19” and 23” brackets 2 After removal, attach the 23” brackets as provided in th[...]

Chapter 1- Hardware Description 1-14 The airflow of the RMX 4000 is from right to left. Be sure that the areas on the left and right side of the system are clear for proper ventilation. Reverse Mounting the RMX 4000 in a Rack It is possible to reverse mount th e RMX 4000 in a rack using 19” or 23” brackets. To reverse mount the RMX 4000 on a 19[...]

P olycom RMX 4000 Hardware Guide 1-15 3 Place the RMX in a rack and tighten t he 8 screws securing the RMX to the rack. Connecting the RMX 4000 to P ower Sources You can connect either an AC Inlet or to DC power according to the power system requir ed at your site: • For system s with AC Power, up to three power suppli es can be installed with on[...]

Chapter 1- Hardware Description 1-16 • Listed fastening hardware mus t be compatible with the materials being joined and must be preclu de loosening, deterioration and electrochemical corrosion of the hardware and joint materials. Connecting the RM X 4000 to AC P ower 1 Make sure tha t the power button is switched OFF on the RMX 4000. 2 Insert th[...]

P olycom RMX 4000 Hardware Guide 1-17 Connecting the RMX 4000 to -48DC SEL V Power 1 On the DC Power Rail Modules (PRM ’s), set the tw o circuit breakers to OFF. For more information o n circuit breaker types, see "Types of DC Circuit Breakers inst alled on the RMX 4000” on page 1-18 . 2 Ensure that the cables from the Main that supplies e[...]

Chapter 1- Hardware Description 1-18 5 Connect the green or green-yellow wire to the system single-point M6x15 “Ground” bolt. If the unit is rack mounted, the single-point ground on the MCU must be connected to the rack with a single conductor and fixed as to prevent loosen ing.  When using bare conductors, th ey must be coated with an appro[...]

P olycom RMX 4000 Hardware Guide 1-19 Connecting Cables on the RMX 4000 To connect the cable s (AC and DC systems): • RTM-IP 4000 : — Connect the Management Network cable to LAN 2. — Connect the Signalling cable to LAN 3. — Connect the Shelf Management cable to LAN 6. • For each installed RTM LAN - Connect the LAN cable to LAN 2. • For [...]

Chapter 1- Hardware Description 1-20 For more information about specific card connections, see: • " RTM-IP 4000” on page 1-34 • " RTM ISDN” on page 1-36 • " RTM LAN” on page 1-35 First -time P ower-up 1 For first entry installation, you must insert the USB key containing the modified IP addresses in USB port on the RMX’[...]

P olycom RMX 4000 Hardware Guide 1-21 RMX 4000 Components On the RMX 4000 components are located on both th e front and rear of the MCU as listed in Table 1-7, " Polycom RMX 4000 Component Description" . For more information see the descriptions of the " RMX 4000 Front Pane l” on page 1-21 and " RMX 4000 Rear Panel” on page [...]

Chapter 1- Hardware Description 1-22 Figure 1-8 shows the front panel of an RMX 4000 DC system. Figure 1-8 RMX 4000 DC Front View T able 1-7 Polycom RMX 4000 Component De scription Component Descriptio n CNTL 4000 (CPU) Module The CNTL4000 module controls and manage s the RMX 4000. The CNTL 4000 module has an Co mExpress Pentium-M 1.4GHz processor [...]

P olycom RMX 4000 Hardware Guide 1-23 AC/DC Power Supply Modules The AC Power Supply drawers are located below the MPM+ Cards and are connected to the backplane by means of a pow er connector . Operating at 100-240 volts AC 50/60 Hz all pow er supplies have built-i n load sharing capabilities. On systems with DC current, the Power Rail Module (PRM)[...]

Chapter 1- Hardware Description 1-24 RMX 4000 R ear Panel The RMX 4000 rear panel contains th e RTM-IP 4000 card and either (or both) RTM ISDN/RTM LAN card(s). In order for an MPM+ card to function (i.e. video) one of the RTM boards, either a LAN or ISDN card MUST be present in a rear panel slot opposite to an MPM+ card. A single RTM-IP 4000 card m[...]

P olycom RMX 4000 Hardware Guide 1-25 Figure 1- 10 RMX 40 00 DC Rear View RTM-IP 4000 A single RTM-IP 4000 card provid es system manage ment based on the ATCA standard and connects to th e backplane. Through the shelf manager, it controls and monitors th e system fans and regulates the AC power supplies. This card contains an Ethernet Switch that m[...]

Chapter 1- Hardware Description 1-26 Figure 1- 1 1 RMX 4000 RTM-IP 4000 Rear Panel La yout The following items appear on the RM X 4000 rear panel: LAN 6- 10/100Mb ShMG (Shelf Manager) & LEDs LAN 1- Modem Connection USB Port S tandby button & LED LAN 2- Management Network LAN 3 - Signalling network Serial Port LAN 4, 5 - Empty Internal LAN c[...]

P olycom RMX 4000 Hardware Guide 1-27 RTM ISDN The RTM ISDN card connects directly to an MPM+. The RTM ISDN card routes data between the MPM+ ca rds and components of the system, converts ISDN T1/E1 media to IP pa ckets and provides connectivity to external ISDN networks. The RTM ISDN card is installed on the rear panel of the RMX interfaces betwee[...]

Chapter 1- Hardware Description 1-28 ISDN/PSTN Clock Source Each RTM ISDN card has its own primary and secondary clock source. The first span to synchronize becomes the primary clock source and the second span to synchronize becomes the secondary clock source. This clock is used to synchronize ISDN span s only (it is not the sys tem clock). A singl[...]

P olycom RMX 4000 Hardware Guide 1-29 DC P ower Rail Module A DC pow er rail module i ncludes a powe r inlet, ci rcuit breaker, EMI filter and backplane connectors. Power input to the system is fed via a power rail through backplane into the power supply. E ach DC power rail has its own dedicated power cable. The circuit switch on the rear of the R[...]

Chapter 1- Hardware Description 1-30 12 Fan Drawer Mandatory 13-16 RTM ISDN/R TM LAN Either an RTM ISDN or an RTM LAN card is mandatory in combination with a Media card. The RT M ISDN/RTM LAN board must be inserted in a slot opposite any MPM+ card. 17 R TM-IP 4000 Mandatory 18 Blank Panel N ot Available (NA) 19-21 Power Modules Mandatory:  With [...]

P olycom RMX 4000 Hardware Guide 1-31 RMX 4000 LEDs The RMX includes LEDs located on the fr on t panel and rear panel. In the front panel, the LEDs reflect the stat e of the com ponents. The LEDs on the rear panel indicate the state of the ex te rnal connections and the status of the RTM-IP 4000 card. RMX 4000 Front P anel LEDs The following items [...]

Chapter 1- Hardware Description 1-32 Fabric Switch Module (FSM 4000) ERR Red ON - Major error on card. Flashes - During card startup. RDY Green ON - The card has completed startup successfully . Flashes - During card startup. ACT Amber ON - At least one particip ant is connected to a conference. Flashes - During card startup. MPM+ Card ERR Red ON -[...]

P olycom RMX 4000 Hardware Guide 1-33 CNTL 4000 Unit ERR Red ON - Major system error . In case of an active alarm this l ight is ON, and the RDY green is OFF . OFF - Normal. Flashes - During system startup. RDY Green ON - CPU card has successfully completed startup. This light turns green after completing the entire system configuration. OFF - T ur[...]

Chapter 1- Hardware Description 1-34 RMX 4000 R ear Panel LEDs RTM-IP 4000 The following LEDs appear on the RTM -IP 4000 card: T abl e 1- 1 1 RMX 4000 RTM-IP 4000 LEDs Component LED Name LED Color Descr iption LAN LEDs (1-6) LNK Gre en ON with an active network connection, fli ckers with Packet activi ty . 1 Gb Amber ON with a 1Gb online connection[...]

P olycom RMX 4000 Hardware Guide 1-35 RTM LAN The following LEDs appear on the RTM LAN: ShMG (Shelf Manager) LEDs ERR Red ON - Major error on RTM-IP 4000 card. Flashes - During system startup. ACT Red ON - Packet flow to and from the MCU chassis. Flashes - During system startup. RDY Green ON - RTM-IP 4000 card has successfully completed startup. Fl[...]

Chapter 1- Hardware Description 1-36 RTM ISDN The following LEDs appear on the RTM ISDN: T abl e 1- 13 RMX 4000 RTM ISDN LEDs Function Name LED Name LED Color Descr iption LAN LEDs (LAN 1-6) LNK Gre en ON with an active network connection, fli ckers with Packet activi ty . 1 Gb Amber ON when 1Gb co nnection is online, flickers with Packet activi ty[...]

2 Component R eplacement The RMX 4000 is designed with ease of maintenance in mind. Most components are swappable and are acce ssible directly vi a the fr ont panel or the rear panel. The following components can be re placed when they are faulty: • CNTL 4000 Module, see " Replacing the CNTL 4000 Module” on page 2-4 . • AC Power Supply M[...]

Chapter 2- Compon ent Replacement 2-2 • Fabric Switch Module (FSM 4000), see “ Replacing the Fabric Switch Module (FSM 4000)” on page 2-18 . Before replacing parts: • To ensure a part needs replacing, comple te the troubleshooting procedures. • Identify exactly w hich part needs replacing. • Make sure you have the correct replacement pa[...]

P olycom RMX 4000 Hardware Guide 2-3 Using the Modified PMC Compatible Ejector Lever On the RMX 4000 most components are fi tted with identical ejector levers that are used to release or fast en the component’s to their slot. This ejector lever can be moved to 3 positions: • Closed/Locked - Ejector lever(s) are g ently pushed up against the car[...]

Chapter 2- Compon ent Replacement 2-4 R eplacing the CNTL 4000 Module The CPU module is the management system of the RMX 4000. Use the following procedure to replace a CNTL 4000 Module: 1 Ensure that the power switch/circuit switch on the RMX 4000 is turned OFF (O). 2 Unscrew the captive screws on the fr ont panel of the CNTL 4000 Module that secur[...]

P olycom RMX 4000 Hardware Guide 2-5 R eplacing an A C Power Supply Module Two units supply power to the RMX 4 000 (3rd optional - AC only), each unit with its own power cord. Use the following procedur e to replace a Power Supply unit: 1 Unscrew the captive screws on the front panel of the Power Supply unit that secures the unit to the chassis. 2 [...]

Chapter 2- Compon ent Replacement 2-6 3 Carefully slide the Power S upply unit out from the front slot.  4 Slide in the replacement Power Supply unit. 5 Push the Power Supply unit firmly in to the Backplane, making sure it is properly s eated in its slot, and that th e latch is in a lock ed position. 6 Tighten the captive screws on the front pan[...]

P olycom RMX 4000 Hardware Guide 2-7 4 Carefully slide the PEM unit out from the rear slot.  5 Slide in the replacement PEM unit. 6 Push the PEM unit firmly into the Pow er Supply, making sure it is properly seat ed in its slot. 7 Tighten the captive screws on the rear panel of the PEM unit to the rear chassis. R eplacing a DC P ower Rail Module[...]

Chapter 2- Compon ent Replacement 2-8 4 Using a star screw driver, disconnect the two wires connected to the Terminal block (-48 VD C & RTN) of the failed DC PRM unit. 5 Unscrew the captive screws on the rear panel of the PRM unit that secures the unit to the chassis. 6 Using the handle fitted to the DC PRM, pull and slide the PRM unit out. [...]

P olycom RMX 4000 Hardware Guide 2-9 R eplacing the Fan Drawer Eight fans are mounted in the Fan draw er, where the airflow is from right to left. Should one of these fans fa il as indicated by a Fan LED, you are required to replace the Fan drawer. 1 Unscrew the captive screws on the front panel of the Fan drawer secured to the Fan chassis. 2 Use t[...]

Chapter 2- Compon ent Replacement 2-10 Inserting an Air Filter (O ptional) in the Fan Drawer In the fan drawer, an Air Filter can be added as an option. You must order this part through your next level of support. 1 Ensure that the power switch/circuit switch on the RMX 4000 is turned OFF (O). 2 Unscrew the captive screws on the fr ont panel of the[...]

P olycom RMX 4000 Hardware Guide 2-11 5 Open the filter tray, by unscrewing two screws on the tray.  6 Insert the air filter into the filter tray. 7 Close the filter tray, by tighte ning the two screws on the tray. 8 Insert and slide in the Fan drawer. 9 Push the Fan drawer firmly into th e Backplane, making sure it is properly seat ed in its sl[...]

Chapter 2- Compon ent Replacement 2-12 2 Power down the card by partially opening the ejector levers until the blue HS LED on the c ard and the Control Un it start to flash. 3 The power off sequence for the interconnected MPM+ and RTM ISDN cards ar e initiated as fo llows: — All participant connections on the card are disconnected. — A fault is[...]

P olycom RMX 4000 Hardware Guide 2-13 5 Carefull y slide the MP M+ card out thr ough the front panel. Installing the Replacement MPM+ Card 1 On th e ca rd to be ins ta ll ed , m ov e t h e ejector levers to their fully open position. 2 Slide in the replacement MPM+ card. 3 Push the MPM+ card firmly into th e Backplane, making sure it is properly se[...]

Chapter 2- Compon ent Replacement 2-14 Installing a New MPM+ Card in a P owered On RMX 4000 1 If applicable, loosen the captive screws and remove the slot cover. 2 On the card to be instal led, move the ejecto r levers to th eir full open position. 3 Insert the card into the slot until the ejector levers touch the front edge of the card cage. 4 Pus[...]

P olycom RMX 4000 Hardware Guide 2-15 5 On th e ca rd to be ins ta ll ed , m ov e t h e ejector levers to their fully open position. 6 Slide in the replacement RTM ISDN card. 7 Insert the card into the sl ot until the ejector leve rs touch the front edge of the card cage. 8 Push the ejector levers to their fully closed position. 9 Tighten the capti[...]

Chapter 2- Compon ent Replacement 2-16 R eplacing the RTM-IP 4000 The RTM-IP 4000 card on the rear of the RMX 4000 provides connectivity to all the MCU modules. Use the following procedure to replace the  RTM-IP 4000 card: 1 Ensure that the power switch/circuit switch on the RMX 4000 is turned OFF (O). 2 Remove the cables connected to the card. [...]

P olycom RMX 4000 Hardware Guide 2-17 R eplacing the RTM LAN The RTM LAN ca rd on the rear of t he RMX 4000 provides connectivity to all the MCU modules. Use the following procedure to replace the RTM LAN card: 1 Ensure that the power switch/circu it switch on the RMX 4000 is turned OFF (O). 2 Remove the cables connected to the card. 3 Unscrew the [...]

Chapter 2- Compon ent Replacement 2-18 R eplacing the Fabric Switch Module (FSM 4000) 1 Ensure that the power switch/circuit switch on the RMX 4000 is turned OFF (O). 2 Loosen the captive sc rews that fasten the module to the MCU. 3 Remove the Fabric Switch Module (FSM 4000). Use the metal ejector levers to pull the Fabric Switch Module (FSM 400 0)[...]