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Polycom RSS 2000 manual

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Table of contents for the manual

  • Page 1

    Polycom RSS 2000 Getting Started Guide & Release Notes V ersion 3.0.2 August 2008 DOC2207C[...]

  • Page 2

    Copyright © 2008 Polycom, Inc. Al l Ri ghts Re serv ed All text and figures i ncluded in this publ ication are the ex clusiv e property of Polycom, Inc. an d may not be co pied, reproduced or used in any way without the express written permi ssion of Polycom, Inc. Informa tion in this document is subje ct to change w ithout no tice . This document[...]

  • Page 3

    Regulatory Notices United States Federal Commu nication Commission (FCC) Part 15: Class A Stateme nt. This equipment has been tested and found to compl y with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Test limits are designed to provide reasonable protection against harmful interference when the equipment is ope[...]

  • Page 4

    [...]

  • Page 5

    i T able of Content s General Safety Precautions ····································································· 1 First Time Inst allation and Configuration ··············································· 2 Preparations ···?[...]

  • Page 6

    [...]

  • Page 7

    P o lycom RSS 2000 Getting Started Guide V ersion 3.0.2[...]

  • Page 8

    [...]

  • Page 9

    General Safety Preca utions 1 General Safety P recautions Follow these rules to en sure general safety: • Keep the area around the Polycom RSS 2000 unit clean , free of clutter and well ventilated. • Decide on a suitable location for the equipment ra ck that will hold the RSS 2000 unit and is ne ar a grounde d power outlet. • Use a regulati n[...]

  • Page 10

    RSS 2000 Getting St arted Guide & Release N otes – Version 3.0. 2 2 First Time Installation and Configuration P reparations Obtain the following in formation from your n etwork administr ator: • RSS 2000 unit, Subnet M ask and Default Gateway IP addre sses • Gatekeeper IP address, Prefix , and E.164 of the RSS 2000. Unpacking and Installi[...]

  • Page 11

    First Time Installatio n and Configur ation 3 3 Open a browser and go to: http://192.168.1.254 4 Login to the system. User name: administra tor Password: polycom[...]

  • Page 12

    RSS 2000 Getting St arted Guide & Release N otes – Version 3.0. 2 4 5 Go to system configuration->IP s etting and modify the IP address. You can set a static IP or choose DHCP. Click the save button and then reset the system. Changing the initial IP address via an RS232 Console or T elnet Another option to modify the IP address of the RSS [...]

  • Page 13

    First Time Installatio n and Configur ation 5 • The same proce ss applies also for Telne t conne ction s. • Only one console session can be active at any given time (either Telnet or RS232 , not both). The system i s now ready for us e. For addition al configuration instructions, ref er to the user guid e.[...]

  • Page 14

    RSS 2000 Getting St arted Guide & Release N otes – Version 3.0. 2 6 RSS 2000 Maximum Capacity Table 2 Maximum Capacity Scenario Description Maximum Capacity Conference Recording How many conferences can be recorded simultaneously? 2 conference recording links, or 2 endpoints dialing in the same time. Only 1 recordi ng session at a time may ut[...]

  • Page 15

    Network TCP/UDP ports used by RSS 2000 7 Network T CP/UDP ports used by RSS 2000 Table 3 TCP/UDP ports used by RSS 2000 Usage Ty p e Port Range Manager TCP 81 Web TCP 80 https TCP 443 T race UDP 3001 1 Gatekeeper UDP 1719 RAS UDP 1720 Q.931 Socket TCP 1720 H.245 Socket TCP 1730-1739 Live Broadcast TCP 1800-1801 Endpoint/ H.323 Audio / Video Data UD[...]

  • Page 16

    RSS 2000 Getting St arted Guide & Release N otes – Version 3.0. 2 8 Notes R egarding On Demand Archive The UDP ports used for on demand archives are ran domly chosen. There are two ways to configure firewalls and Windows Media Player for usage with RSS 2000 on demand archives. 1 Open an outbound UDP port range matc hing what is used by Window[...]

  • Page 17

    Notes Regard ing On Demand Archive 9[...]

  • Page 18

    10[...]

  • Page 19

    11 P o lycom RSS 2000 Re l e a s e N o t e s V ersion 3.0.2[...]

  • Page 20

    RSS 2000 Getting St arted Guide & Release N otes – Version 3.0. 2 12 RSS 2000 V3.0.2 Upgrade Guide New Systems – New Installations For new installations, an a ctivation keycode must be entered before attempting to use the RSS 2000. RSS 2000 V3.x includes two type of activation keys: Table 4 Key Code Definition Package Name Description K-key[...]

  • Page 21

    RSS 2000 V3.0. 2 Upgrade Guid e 13 3 For a new installat ion, the system will b e shipped with a K License. This will require the user to go to the PRC and receive a K Keycode from the Single Licens e number screen as shown in the screenshot s. Do not click ‘Retrieve Software Key Code’ in this step. 4 The user will receive a K Keycode with the [...]

  • Page 22

    RSS 2000 Getting St arted Guide & Release N otes – Version 3.0. 2 14 After entering both the K Keycode and the U keycode, the RSS 2000 will be ready for use with the enabled optio ns:[...]

  • Page 23

    RSS 2000 V3.0. 2 Upgrade Guid e 15 Existing Systems (Software upgrade only , no new installation) P reparation before Upgrade Obtain the 3.0. 2 upgrade package and activation keys from the Polycom website or your local service center. S ave the software an d keyc odes on your PC (For more details, please see the RSS 2000 Version 3.0.2 User Guide ).[...]

  • Page 24

    RSS 2000 Getting St arted Guide & Release N otes – Version 3.0. 2 16 Upgrade from 1.0 to 3.0.2 1 Download upgrade package to RSS a Log in to the RSS and browse to the System Configuration > Upgrade/Reset System page. b Download the “RSS 2000.3.0.2.pkg” to the RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes be[...]

  • Page 25

    RSS 2000 V3.0. 2 Upgrade Guid e 17 Ensure that the version number, Activation Status , V3.0 Key code activation, and any expected options are properly displayed. (Not e on multicast and clustering options: If these options were not purchased, they will not display as activated.)[...]

  • Page 26

    RSS 2000 Getting St arted Guide & Release N otes – Version 3.0. 2 18 Upgrade from 2.0 to 3.0.2 1 Download upgrade package to RSS a Log in to the RSS and browse to the System Configuration > Upgrade/Reset System page. b Download the “RSS 2000.3.0.2.pkg” to the RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes be[...]

  • Page 27

    RSS 2000 V3.0. 2 Upgrade Guid e 19 Ensure that the version number, Activation Status , V3.0 Key code activation, and any expected options are properly displayed. (Not e on multicast and clustering options: If these options were not purchased, they will not display as activated.)[...]

  • Page 28

    RSS 2000 Getting St arted Guide & Release N otes – Version 3.0. 2 20 Upgrade from V3.0.0 or V 3.0.1 to V3.0.2 1 Download upgrade package to RSS a Log in to the RSS and browse to the System Configuration > Upgrade/Reset System page. b Download the “RSS 2000.3.0.2.pkg” to the RSS, wait 10 minutes, then restart the RSS from the web UI. Wa[...]

  • Page 29

    RSS 2000 V3.0. 2 Upgrade Guid e 21 PHP V5.2.6 Upgrade For a new installation, P HP V5.2.6 is embedded, no need to upgrade. For an existing system, please upgrade this system to V3.0.2, then upgrade PHP V5.2.6 version. Download upgrade package to RSS 1 Log in to the RSS and browse to the System Configuration > Upgrade/Reset System page. 2 Downloa[...]

  • Page 30

    RSS 2000 Getting St arted Guide & Release N otes – Version 3.0. 2 22 New Feature and Bug Fixes (Compare with V3.0.1) Table 7 New Feature and Bug Fixes o f V ersion 3. 0.2 # Summary 1 Notes v6.5.x client not able to use the email archive link func tion of RSSv3.0 2 Multiple V ulnerabilities i n PHP 5.2.5 and earlier version, nee d to upgra de [...]

  • Page 31

    RSS 2000 Policie s and Limitation s 23 RSS 2000 P olicies and Limitations Table 8 Policies and Limitations Subject Description H.323 Alias len gth The maximum length of t he system H.323 alias name is 1 6 characters. Console Service RS232 configuration: Baud rate 9600, Data bits 8, Parity None, S t op bits 1, Flow control OFF . ONL Y ONE connection[...]

  • Page 32

    RSS 2000 Getting St arted Guide & Release N otes – Version 3.0. 2 24 Subject Description H.323 preview  Only tw o H323 device s can u tilize archive Preview . This means when there are 2 end poin t s pre viewing on RSS 2000, th e thi rd end po in t to connect to RSS 2000 w ill no t rece ive preview . Even if the two endpoin ts stop recei v[...]

  • Page 33

    RSS 2000 Policie s and Limitation s 25 Subject Description Multi language support  Image require ment – Languages (except English/Japanese /Chinese) requi re base image V5.0 . For det ails, please read the Additional Language s section o f th is do cumen t.  IVR support – RSS 2000 version 3 only supp orts English/Chinese/ Ja p anese IVRs [...]

  • Page 34

    RSS 2000 Getting St arted Guide & Release N otes – Version 3.0. 2 26 Known Limitations Table 9 Known Limitations Subject Description Overlapping names The monitor screen displays a n overlapping names of VSX8000 and RSS in a MGC meeting room VSX 5000-8000 Interoperability The RSS 2000 support the VSX 5 000-8000 when the VSX is set to motion ([...]

  • Page 35

    Known Limitations 27 Subject Description 2CIF/2SIF support RSS can not encode 2CIF/2SIF as a standard resolution when transforming to WMV file , the WMV f ile is not correct resolution , just keep same scale with 2CIF or 2SIF , so the anemographic video will be showed on PC . Disable promotion o n the VSX when working with the VSX LAN Setting The s[...]

  • Page 36

    RSS 2000 Getting St arted Guide & Release N otes – Version 3.0. 2 28 Pe n d i n g i s s u e s Table 10 Pending issues Subject Description FF or REW action withi n HD archive playback may cause some video artifacts When performing Fast For ward or Rewing when viewing an HD archiv e using an HDX endpoint, some video artifacts may be observed. D[...]