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Polycom s640 manual

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Table of contents for the manual

  • Page 1

    NetLink e340/h340/i640 Wireless Telephone and Accessories NetLink s340 Docking Station NetLink s640 Doc king Station NetLink Desk top Charger NetLink Dual Charger NetLink Qua d Charger User Guide SpectraLink Radio Protocol (SRP) Cisco SCCP Protocol ITU H.323 Protocol Mitel MINET Protocol SIP Protocol Part Number: 72-1004- 01 Issue J[...]

  • Page 2

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 2 Trademark Information Polycom® and the logo designs SpectraLink® LinkPlus Link NetLink SVP Are trademarks and r egistered trademarks of Polycom, Inc. in the United States of Ame rica and various countries. All other[...]

  • Page 3

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 3 Table of Contents The NetLink e340 Wirel ess Telephone 4 The NetLink h340 Wirel ess Telephone 5 The NetLink i640 Wireless Telephone 6 Operating Instructions 7 Status Indicators 7 Modes of Operation 8 Basic Operatio n [...]

  • Page 4

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 4 The NetLink e340 Wireless Telephone (shown actual size) The NetLink e340 Wireless Telephone supports a broad range of enterprise applications and is ideally suited for the general office, fina nce or hospitality envir[...]

  • Page 5

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 5 The NetLink h340 Wireless Telephone (shown actual size) The NetLink h340 Wireless Telephone is a more durable version of the NetLink e340 Wireless Telephone and is ideally suited for heal thcare environments. The hand[...]

  • Page 6

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 6 The NetLink i640 Wireless Telephone (shown actual size) The NetLink i640 Wireless Telephone is the in dustry’s most durable handset for workplace applications. All features available on the N etLink e340 Wireless Te[...]

  • Page 7

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 7 Operating Instructions Your NetLink Wireless Telephone is a state of the art communication device that utilizes radio wave technology to send and receive voice transmissions. It is desi gned to operate like the famili[...]

  • Page 8

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 8 Modes of Operation The handset uses different a mounts of power and bandwidth in different modes of operation. Bandwidt h is provided by access points located throughou t your facility. Bandwidth availability varies b[...]

  • Page 9

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 9 Basic Operation Turn the handset on Press and hold the P ower On key for about one second , until two chirps sound. Release the key. The in-servi ce tone sounds and the extension number displ ays. The handset is now i[...]

  • Page 10

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 10 The Wireless Telephone Headset SpectraLink offers option al headsets for use in noisy environm ents or if you need to have your hand s free while talking on the handset. To use the headset, simply plug it into the ja[...]

  • Page 11

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 11 System Feature A ctivation The features that have been programm ed in your system may be viewed and activated through th e Shortcut Menu and Softkey Functions. See the Appe ndices for variations when pro tocols other[...]

  • Page 12

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 12 Using the Softkeys The softkeys on your NetLi nk Wireless Telephone enable you to quickly activate system features. Th ere are four softkeys and up to 16 features programmed for softkey ac cess. See the Appendices fo[...]

  • Page 13

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 13 Setting User Preferences When the handset is in standby mo de (on but not in use), pr ess and briefly hold FCN to display the Standby menu which allows you to set user options. Check with your system administrator fo[...]

  • Page 14

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 14 Navigation Up/Down buttons: display previous/next menu item. Select button: selects the menu item or option. OK softkey: selects the menu item or option. Save softkey: saves the entry. Bksp softkey: backspaces to all[...]

  • Page 15

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 15 Ring delay Determines how long the vibrate cadence will play before the audible ring starts. If the Ring Cade nce or Vibrate Cadence is turned off, the Ring Delay option will not appear on the menu. Select the desire[...]

  • Page 16

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 16 Extension Displays the extension currently assigned to the handset. This number is for display purposes only; entering it does not assign the extension in the host teleph one system. Push-to-talk (P TT) The NetLink i[...]

  • Page 17

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 17 Initiating a call Press the Talk button and wait briefly to a ctivate the channel bef ore talking. You may begin tal king when the display shows Transmitting . Transmitting Once a call has been initiate d, hold the h[...]

  • Page 18

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 18 Incoming PBX call during a PTT call A telephone call may be answered whil e in a PTT call session. To announce an incoming call, the handset w ill ring with a low-volume ring and display the system message. To answer[...]

  • Page 19

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 19 NetLink e340/h340/i640 Wire less Telephone Accessories The NetLink Docking Stat ion The NetLink s340/s640 Docking Statio ns are complementary to SpectraL ink's existing handsets in a NetLink Gateway system using[...]

  • Page 20

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 20 Overview The NetLink s340 Docking Station and NetLi nk s640 Docking Station add desktop functionality to the portable NetLi nk e340, h340 and i640 Wireless Telephones. The NetLink Docking Stations are designed for us[...]

  • Page 21

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 21 Installation The NetLink s340/s640 Docking Stations require the synchronization o f hardware and software com ponents for prop er operation. In order to ensure a succe ssful installation, please ensure that your site[...]

  • Page 22

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 22 Using the speakerphone To answer a call by using the speak erphone, press the SPKR button or press or the Start Call button and spea k at the NetLink Docking Station using a normal to ne of voice. Answer a second lin[...]

  • Page 23

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 23 Example: If the Voicemail feature is programmed to shortcut key 2, the Shortcut Menu will display 2 Voicemail When the Voicemail option is highlighted in the menu, Vcml will be highlighted in the softkey fu nction di[...]

  • Page 24

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 24 Push-to-talk (PTT) (NetLink s640 Docking Station only) The push-to-talk feature allows NetLink i640 Wireless Telephones to operate in a push-to- talk (PTT) group broadcast m ode in addition to the standard tel ephone[...]

  • Page 25

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 25 Receiving Upon receivi ng a PTT transmission, the Docking Station plays the “receiving alert” sound and enters the rec eive state. In this state the handset receives all conversations on the selected channel over[...]

  • Page 26

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 26 Incoming PBX call during a PTT call A telephone call may be answered whil e in a PTT call session. To announce an incoming call, the NetLink Docking Station will ring with a low-volume ring and display the system mes[...]

  • Page 27

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 27 Battery Packs Overview The handset will need to have its Battery Pack recharged periodically. The Nickel Metal Hydride (Ni MH) rechargeable handset Battery Pack gives you four hour s of talk time or 80 hours of stand[...]

  • Page 28

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 28 Important : Only use SpectraLink Battery Packs with S pectraLink Wireless Telephones. Do not dip the Battery P ack in water or throw into fir e. Do not throw away the Battery Pack with your domestic waste. Take used [...]

  • Page 29

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 29 NetLink Desktop Chargers NetLink e340 Wireless T elephone Ne tLink i640 Wireless Telephone In DCE100 Desktop Charger in DCX100 Desktop Charger Overview Th e NetLink Desktop Charger is a on e-slot charger ava ilable i[...]

  • Page 30

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 30 NetLink Dua l Chargers NetLink e340 Wireless T elephone Ne tLink i640 Wireless Telephone In DCE200 Dual Charger in DCX200 Dual Charger Overview Th e NetLink Dual Charger is a two-slot d esktop charger. Model DCE200 i[...]

  • Page 31

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 31 to open or repair a defectiv e Battery Pack. Contact your service representative for assistance. The indicator light will turn off when charging is complete. Full charging is accomplished in approximately two hours f[...]

  • Page 32

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 32 NetLink Quad Chargers NetLink Quad Charger NetLink Quad Charger Model GCN100 Model GCX100 (shown with four empty chargi ng bays) (shown with two empty ch arging bays) Overview Th e NetLink Quad Charger is designed to[...]

  • Page 33

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 33 To place the Battery Pack in to the NetLink h340 Wireless Telephone, slide the lip of the Batter y Pack into the bottom of the cavity. Push the top of the Battery Pack until it snaps into place. You should not have t[...]

  • Page 34

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 34 Important Notes about Char gers and Battery Packs Chargers operate in a 50° to 85° F (10° to 30° C) environm ent. Do not expose them to freezing te mperatures or direct sunlight. Do not place any thing in the cha[...]

  • Page 35

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 35 General Care of the Handsets and Chargers This section applies to all Ne tLink Wireless Telephones, the Docking Station and all SpectraLi nk chargers. Do not drop Avoid dropping the h andset or knocking it against h [...]

  • Page 36

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 36 Tips for Use • Before you use the handset, the Battery Pack must be charged. • You can only use the handset with your facility’s telephone system. It is not a public cellular handset. • Keep the handset a way[...]

  • Page 37

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 37 Appendix A: Cisco SCCP Protocol Cisco IP Phone 7960 – phone type emulat ed by the NetLink Wireless Telephone Overview The NetLink Wireless Telephone emulates the Cisco IP Phone 7960, shown above. Certain features a[...]

  • Page 38

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 38 Feature Access Pre-dialing All featur es are viewed with the handset of f hook. Press the Start Call button to go off hook. To dial a call, you may use predialing by dialing the number and then pressi ng Start Call .[...]

  • Page 39

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 39 Call Status Icon Call State Description On Hook The line is not in use. Off Hook The line is in use. There is a dial tone or there is an active call. Hold The call has been placed on hold. Incoming call ringing. Icon[...]

  • Page 40

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 40 Appendix B: ITU H.323 Protocol Overview H.323 is a basic interface that may permit limited feature applications accessed via in-call dialing. Certain proprietary H.323 architectures use DISA (Direct I n wards Service[...]

  • Page 41

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 41 Feature activation 1. Press the Start Call button followed by th e MENU key. The Pre-dial labels and corres ponding shortcut codes are displayed. 2. Navigate the list using the side Up and Down buttons. The list is c[...]

  • Page 42

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 42 Appendix C: Mitel Networks Overview The NetLink Wireless Telephone emulates the Mitel Networks 5220 IP Phone , shown above, including: superkey, local muti ng, timed reminder, ringer adjust (via superkey ), forwardin[...]

  • Page 43

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 43 Status display area When active, the handset displays a row of line icons at the top of the screen. Information fr om the PBX is shown on the text row above the softkeys. Muted is displayed when local muting is activ[...]

  • Page 44

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 44 Feature Access Shortcut keys Press the FCN key to scroll through the feature list. Pres s a shortcut key per the table below to a ctivate system features. First screen 1 Trans/Conf 2 Cancel 3 Message 4 Redial Second [...]

  • Page 45

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 45 Appendix D: SIP (Session Initiation Protocol) Overview In the SIP environment, certain features and handset operations vary from the SRP protocol. These variations are explained in this appendix. Please contact your [...]

  • Page 46

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 46 Basic Operation Making a call From the standby mode or afte r pressing the Start Call key, dial the number (or dialing string). Press the Dial softkey or the Start Call key to activate the firs t available line and p[...]

  • Page 47

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 47 number on any line appearance. Transfer (Local) In order to transfer an active call, press FCN 1 . This places the call on hold and gives you a dial tone for a second call on the same line appearance. Dial th e numbe[...]

  • Page 48

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 48 Safety and Regulatory Information WARN ING: Spe ctraLi nk prod ucts co ntain no u s er-serviceable parts in side. Refer servicing to qualified service personnel. WARNING : Changes or mo difications to this eq uipment[...]

  • Page 49

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 49 ELECTRO MAGNETIC INTERFERENCE/COMPATIBILITY  Nearly every electronic device is suscep tibl e to electromagneti c interference ( EMI) if inadequately shielded, designed or otherwise configured for electromagnetic c[...]

  • Page 50

    SpectraLink Corporation NetLink e340/h340/i640 Wi reless Telephones and Accessories User Guide Part Number: 72-1004-01- J.doc Page 50 SPECIFIC ABSORPTION RA TE (SAR) INFORMATION Your wireless handheld portabl e telephone is a low power radio tran smitter and recei ver. When it is ON, it receives and also sen ds out radio frequency (RF) sign als. In[...]