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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Polycom SE 200 V3.0.2/CMA, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Polycom SE 200 V3.0.2/CMA one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Polycom SE 200 V3.0.2/CMA. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Polycom SE 200 V3.0.2/CMA should contain:
- informations concerning technical data of Polycom SE 200 V3.0.2/CMA
- name of the manufacturer and a year of construction of the Polycom SE 200 V3.0.2/CMA item
- rules of operation, control and maintenance of the Polycom SE 200 V3.0.2/CMA item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Polycom SE 200 V3.0.2/CMA alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Polycom SE 200 V3.0.2/CMA, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Polycom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Polycom SE 200 V3.0.2/CMA.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Polycom SE 200 V3.0.2/CMA item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
RMX 1000 V1.1.1 and SE 200 V3.0.2/CMA Server V4.0 Integration User Guide[...]
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Page 2
Copy ri ght © 20 08 Pol yc om, Inc. All Ri ghts Reserved Catalog N o. 3150-16966- 001 Ve r s i o n 1.1.1 Pro pr iet ary a nd Conf i de n t ial The inf ormation co ntained her ein is the sol e intellect ual proper ty of Polycom, Inc . No distribution, reproducti on or unautho riz ed use of these ma terial s is permitted withou t the expresse d writ[...]
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Page 3
Polycom RMX 1 000 V1.1. 1and SE 200 V3 .0.2/CMA V4 .0 Integr ation User Guide i Table of Contents Introduction ················································································· 1-1 Manage Device ·····························[...]
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Page 4
[...]
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Page 5
1-1 1 Introduction SE 200 V3 .0.2/CMA V4.0 can be used to manage RMX 1000 V1.1 .1 , includ e device management, conference scheduling, and con ference management. This guide main ly takes detailed expl anation about h ow SE 200 V3.0.2/CMA V4.0 integrat ed manages RMX 1000. The specific contents are as follows: • Manage Device • Schedule confere[...]
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Page 6
[...]
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Page 7
2-1 2 Manage Device Add Device 1 Click Device | Admin/Mo nitor View , See the follow ing drawing: 2 Click Add Device listed in Commands | Devic e Navigation , there will pop-up Add New Device page. Set informati on as follow s: a. Select Device Type to RMX, b. Set IP Address to a valid IP of RMX 1000 device, c. Set Admin ID to a valid username of t[...]
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Page 8
Chapter 2- 2-2 Manage Device 3 Click Find Device , RMX 1000 device will be found, and system will pop-up a Device Found message. See the following draw ing: 4 Click OK . 5 Click Identification ; set System Nam e to a valid va lue. H ere we s et to[...]
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Page 9
Polycom RMX 1 000 V1.1. 1and SE 200 V3 .0.2/CMA V4 .0 Integr ation User Guide 2-3 RMX1000. See the following draw ing: 6 Click Add , Add New Devic e command will submit, and if no error message pop-up, means the RMX 1000 device is added successfully. View Device status 1 Click Admin/Monitor View , select Filter to Type, and select anoth er drop-dow[...]
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Page 10
Chapter 2- 2-4 Manage Device 3 Select RMX1000 in the list, and view Device S ummary , device details is same as user set. Also user can click View Device Details to view the device details. Edit Device detail 1 Select RMX10 00 in the device list, t hen click Edit Device , Edit Device page will pop-up, us er can edit the device detail s. See the fol[...]
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Page 11
3-1 3 Schedule conference Create a template Create a template with the same RMX Profile Name in RMX1000 dev ice 1 Click System Management | Conf erence Setup | Conferenc e Templates , see the following drawing: 2 New information and new command will display in th e page. Click Add 3 Set Add Conference Template information: a. Set General Info page:[...]
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Page 12
Chapter 3- 3-2 Schedule conferenc e c. Set MCU Settings page: Set Supported MCUs | RMX to SELECTED; Set RMX Profile Name to a profile which exists in the profile list of the RMX 1000 device. See the followin g drawing: Create a conference 1 Click Conference | Add Conferenc e , See the following draw ing: 2 Add Conference page wi ll display, and set[...]
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Page 13
Polycom RMX 1 000 V1.1. 1and SE 200 V3 .0.2/CMA V4 .0 Integr ation User Guide 3-3 Click Schedule ; See the following draw ing: 3 Conference Email Notificat ion page will display. 4 And then user can click S kip Email , Email send w ill cancel; c lick Send , a Conference successfully scheduled email w ill be sent to part icipants in conference. See [...]
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Page 14
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Page 15
4-1 4 Manage conference 1 Click Monitor Conf. View , select Filter . 2 Conferences corresponding to Filter which user selec ted list in Monitor Conf. View li st. 3 Select one conference, and click Manage ; Here we select admin-testconf; 4 Click Manage Conference or Manage. See the following draw ing: 5 Page will change to Man age Conferenc e – ad[...]
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Page 16
Chapter 4- 4-2 Manage conference Change Layout Click Change Layou t , Choose Vi deo Mode page will pop-up. User can change conference layout in the page , and Click OK to submit. See the following draw ing: Extend Conference 1 Click Extend Conference , and then select Extend Co nference Time , click Update . 2 View Confer ence Details , Duration an[...]
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Page 17
Polycom RMX 1 000 V1.1. 1 and SE 200 V3.0 .2/CMA V4 .0 Integrat ion User Gui de 4-3 Manage participant Add participant 1 Click Add Part icipant, Add Particip ants page will p op-up. See the following draw ing: 2 Click Search , user can add Partic ipants in th e participant l ist.[...]
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Page 18
Chapter 4- 4-4 Manage conference Also user can click Add G uest , and then input valid Name and Number . And then click OK . See the following draw ing: 3 Click Connec t New Partic ipants, the selected particip ant will ad d to the Participants l ist.[...]
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Page 19
Polycom RMX 1 000 V1.1. 1 and SE 200 V3.0 .2/CMA V4 .0 Integrat ion User Gui de 4-5 Connect/Disconnect Participant 1 Select a disconnect ed participant in the Participants li st. Click Connect Participant. See the following draw ing: 2 Select a connected part icipant in Participants list, click Disconnect Participant . See the following draw ing:[...]
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Page 20
Chapter 4- 4-6 Manage conference 3 Confirm information will pop-up. Click Yes , the Disconnect Participant command will submit . Click No , the Disconnect P articipant command will cancel. See the following draw ing: Remove Participant 1 Select a partic ipant in list, and then click Rem ove Parti cipant. 2 Confirm information will pop-up. 3 Click Y[...]
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Page 21
Polycom RMX 1 000 V1.1. 1 and SE 200 V3.0 .2/CMA V4 .0 Integrat ion User Gui de 4-7 Mute/unmute Participant 1 Select a unm uted participant in Participants list , click Mute P articipant ; 2 Select a mute d participant in l ist, and then click Unmute Part icipant .[...]
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Page 22
Chapter 4- 4-8 Manage conference[...]
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Page 23
5-1 5 Terminate conference 1 Select an activated conference in Monitor Conf. View list, and click Terminate Conference, 2 Confirm Active Conference Termin ation information will pop-up. - Click Termin ate , the Terminate Conferenc e command wil l submit. - Click Do Not Terminate , the Term inate Confer ence c o m m a n d w i l l cancel. See the fol[...]