Polycom SoundStation IP 4000 SIP 1.6 manual

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Table of contents for the manual

  • Page 1

    User Guide SoundSta tion ® IP 4000 SIP 1.6 SoundStation ® IP 4000 f or SIP U S E R G U I D E SoundStation ® IP 4000 SIP J a n u a r y 2 5 , 2 0 0 6 ®[...]

  • Page 2

    Contents Introduction ............................................... 1 Par ts Lis t ................................................... 1 Installing SoundStation ® IP 4000 SIP ............. 2 Connecting Network and Power Source ................................ 2 Features .................................................... 3 Using SoundStation ®[...]

  • Page 3

    Optional Features ..................................... 12 T ext Messaging .................................................................... 12 Presence / Status / Buddy Lists ........................................... 13 T roubleshooting ........................................ 15 Safety and Compliance ............................... 16 Part 1[...]

  • Page 4

    1 Thank you for choosing the SoundStation ® IP 4000 SIP . This conference phone provides multi-person audio conferencing capabilities for small to medium confer- ence rooms within a SIP internet protocol telephony system. In this User Guide you will find verything you need to quickly use your ne w phone. Be sure to verify with your system administ[...]

  • Page 5

    2 Installing SoundStation ® IP 4000 SIP This section provides basic installa- tion instructions and information for obtaining the best performance with the SoundStation ® IP 4000 SIP phone. If you require additional information or assis- tance with your ne w phone, please contact your system administrator . The SoundStation ® IP 4000 SIP User Gu[...]

  • Page 6

    3 Features LED Indicators The LEDs located on the top of your SoundStation ® IP 4000 indicate the current status of the phone. Green - your call is in progress. Flashing green - a call is incoming. Blinking green - your call is held by the far end. Red - your call is muted. Blinking red - you have placed the call on hold. Keys Menu Displays a menu[...]

  • Page 7

    4 Placing a Call 1. T o obtain dial tone, press the ke y or the New Call soft key . 2. Dial the desired number , OR Dial by SIP URL or IP † address: • After obtaining dial tone press Name • Enter URL or IP (press * for “. ” and # for “@”) • Press Send to complete the call. Users also hav e the option to dial directly from the dial p[...]

  • Page 8

    5 Call Hold and R esume During a call, press the Hold soft ke y . The call will be placed on hold and this will be indicated on the display . The three LEDs will blink red to indicate that a call is on hold. Press the Resume soft ke y to retriev e the call. Multiple Calls on Hold If multiple calls are on hold, use the arro w ke ys to switch between[...]

  • Page 9

    6 Local Conferencing A conference may be created with two other parties using the phone’ s local conferencing feature. 1. Place a call to the first party . 2. Press the Confrnc soft key to create a ne w call (the activ e call is placed on hold). 3. Dial the phone number of the second party or use the arro w keys to access speed dial numbers or t[...]

  • Page 10

    7 R edial Press to place a call to the last dialed number . Call F orwarding Calls may be Forw arded (Div erted) to another extension as follo ws: 1. Press the For ward soft ke y from the phone’ s idle display or press and select F eatures and F orwar d... at any time. 2. Enter a number or URL to forward all future calls to. 3. Press the Enable s[...]

  • Page 11

    8 1. Press . Select Settings fol- lo wed by Basic, Contrast . 2. Press the Up or Down soft keys (or volume k eys) to increase or decrease the display contrast. 3. Press the Ok soft key to accept changes. 4. Press the key to return to the idle display . Time and Date T ime and Date is clearly displayed on the SoundStation ® IP 4000 SIP phone. If th[...]

  • Page 12

    Call Lists A local list of calls missed, recei ved, and placed is maintained by the phone. Press . Select F eatures follo wed by Call Lists, and Missed, Received, or Placed Calls as desired. Call information will be displayed. Choose: 1. Edit to amend the dial string if necessary . 2. Dial to return the call. 3. Info to view information about the c[...]

  • Page 13

    10 Speed Dial Pre-assigned numbers can be associated with speed dial entries for rapid automated dialing. Speed dial entries can be vie wed from the idle display by pressing . T o assign John to a Speed Dial entry: 1. Press , select F eatur es, Con- tact Dir ectory . 2. Press the Add soft key to enter John’ s contact details (see Contact Director[...]

  • Page 14

    1 1 The phone supports shared lines * . A shared line is indicated by a dif ferent line icon which is half black and half grey . If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answered on either phone but not both. The shared line icon changes to a moving icon when the line is in use remo[...]

  • Page 15

    12 1. Press and select Settings, Basic, Pr efer ences, Langua ge. 2. Scroll through the list of av ailable languages and press the ke y when the desired language is highlighted. 3. The display will change to the language of your choice. 4. Exit to the idle display by pressing . Phone R eboot Periodically , the phone may require a user restart. Reas[...]

  • Page 16

    13 The phone combines interacti ve message services and status monitoring to comple- ment a traditional messaging application such as email. Li ve interaction within a pool of phones is possible by monitoring the “presence” of the parties in v olved. Each phone can “watch” the status of up to eight other phones. These other phones form the [...]

  • Page 17

    14 4. Choose W atcher List to see which phones are currently monitoring your status. Press the Block soft ke y to block a watcher . 5. Choose Block ed List to see which phones you hav e blocked from monitoring your status. Press the Unblock soft ke y to unblock a con- tact. The softwar e running on the phone is compatible with W indows™ and MSN M[...]

  • Page 18

    15 • As “No Dial-T one” above. V erify contrast adjustment: • Follo w the instructions in this User Guide to adjust the contrast to a darker le vel. • Reboot the phone to obtain a default le vel of contrast (follo w the instructions in this User Guide). No Ringing No Display , Incor rect Display or Bad Contr ast V erify power is correctly[...]

  • Page 19

    16 • Check termination at the switch or hub (furthest end of the cable from the phone). • Check that the switch or hub is operational (flashing link/status lights) or contact your system administrator . • Press follo wed by Status, Network, and Ethernet . Scroll do wn to verify LAN port is Acti ve. • Reboot the phone to attempt re- registr[...]

  • Page 20

    17 Modifications In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not expressly approv ed by Polycom, Inc. could void the user’ s authority to operate the equipment. Installation Instructions Installation must be performed in ac- cordance with all rele vant national wiring rules. L ’Installa[...]

  • Page 21

    18 ADTRAN Li mited W ar ranty and Lim ita tion Liability LIMITED W ARRANTY . ADTRAN, Inc. warrants thi s product ag ainst defects and malfu nction s dur ing a one ( 1) year period from th e date o f origin al purchase . If there is a defect or malfunc tion, ADTRAN, Inc . shall, at its opti on, and as t he exclus ive remedy , either repa ir or repl [...]

  • Page 22

    19 R epai r and R etur n If yo u determi ne that a re pair is n eeded, please con tact yo ur ADTRAN certi fied representa tive. The y will a ssist you in the repair and return process. Ser vice Agr eements Please co ntact yo ur ADTRAN auth orized dealer for inform ation ab out se rvice agreement s applic able to y our prod uct. Limita tion Of Liabi[...]

  • Page 23

    2 0 conten ts o f t his manu al may b e cop ied, repr oduced, or transmitted in any fo rm or by any m eans, o r tran slated in to ano ther lang uage or form at, in whole or par t, without wri tten consent from ADTRAN, Inc. Do not remove ( or al low an ybody else to remo ve ) any pro du ct id enti ficat io n, copy right or oth er notic es. ADTR AN a[...]

  • Page 24

    ADTRAN, Inc. 901 Explorer Blvd. Huntsville, AL 35806 ©2006 Polycom, Inc. All rights reserved. Polycom, the Polycom logo design, and SoundStation are registered trademarks and the industrial design of SoundStation are trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. [...]