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Polycom SpectraLink 1725-36097-001 manual

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Table of contents for the manual

  • Page 1

    March 20 12 Edit ion 1725 - 36097 - 001 Version L 1 SpectraLink ® 6100 MCU Installation and Operation Spectra Link 6000 Syste m[...]

  • Page 2

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 2 Paten t Informatio n The accompa nying product is protected b y one or more U S and for eign pa tents and/ or pendi ng patent ap plications he ld by Polycom, I nc. Copy right Notice © 1998 to 2012, Polycom, Inc. All rights reserve d. [...]

  • Page 3

    PN: 1725 - 36 097 - 001_L.do c 3 About th is Guide This document exp lains installatio n and operatio n of Polycom ’s SpectraLink 6000 Syste m, us ing the SpectraLink 6 100 Master Control Unit (MCU ). The Spectra Link 6100 MCU adds wireless servi ce to your existing telep hone system. The i nstallation proce ss connects the SpectraLink 6000 Syste[...]

  • Page 4

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 4 LinkPlus In terface G uide ( 1725- 361 xx -001 where xx indicates a number corresponding to the type of PBX) Available at http://www.polycom .com/suppor t/voice/wi- fi/pbx_ integra tion. html Customer Su pport Polycom wants you to have[...]

  • Page 5

    PN: 1725 - 36 097 - 001_L.do c 5 Contents 0 About this Guide ..................................................................... 3 Polyc om Model Nu mbers ..................................................................3 Related Documents .............................................................................3 Custome r Support ..........[...]

  • Page 6

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 6 Conne ct Cables from Ba se Sta tions an d Phon e Lines to Demarc B locks ...................................................................................24 5 Install SpectraLink 600 0 System .........................................[...]

  • Page 7

    Conte nts PN: 1725 - 36 097 - 001_L.do c 7 9 Handset Planning Worksheet ................................................. 55 10 Base Station Location Worksheet ............................................ 57 11 Technical Parameters ............................................................. 59 Select Alternate Spread Spectrum Sequ ence ..........[...]

  • Page 8

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  • Page 9

    PN: 1725 - 36 097 - 001_L.do c 9 Installation Ov erview Installation has t hree phases. In most ca ses, a separate p erson is resp onsible for each phase. 1. Site preparation and wire installation: This is usu ally do ne by a wire technician or contractor. 2. Installing the SpectraL ink system: T his i s don e b y Polycom or on e of our certified d[...]

  • Page 10

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 10 Instal lation S teps an d Respons ibilities  Task Descripti on Wire Contractor or Electri cian Field S ervice Engineer Custome r Projec t Mgr/ Sys tem A dmin Site Prep a rati on Determ ine location of MCU  Run Cable fo r Sys tem[...]

  • Page 11

    PN: 1725 - 36 097 - 001_L.do c 11 SpectraLin k 6000 System Overvie w Review this sectio n if you are unfamiliar with the features a nd operation of the SpectraLink 6000 System. System O peration The SpectraLink 6000 Sy stem is a wirele ss communicat ion system that offers direct telephone access for incoming and outgoing calls anywhere wit hin a fa[...]

  • Page 12

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 12 Master Control Un it (MCU) Serves as the con necting point, or gate way, betwe en the Base Station s and the existing telephone system. One or mo re of these boxes (approximately 12 ” x 3” x 7”) are ty pically install ed in the [...]

  • Page 13

    Spectra Link 6000 Syste m Overview PN: 1725 - 36 097 - 001_L.do c 13 an d, just like wired telep hones, can receive calls directly, receive transferred calls, transfer calls to other extensio ns, and make outs ide and long distance ca lls (subject to t he restrictions applied in your facility.) SpectraLink 61 00 OAI Gateway The Spe ctraLink OAI Gat[...]

  • Page 14

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 14 The Fron t Panel of the S pectraLin k 6100 MCU The MC U’s front p ane l c ontai ns the con nectio ns to the telephone system, switches to control system ad ministratio n, and status LED s. 1. S TEP button : Selects a specif ic line [...]

  • Page 15

    PN: 1725 - 36 097 - 001_L.do c 15 Site Preparation Requi red Ma terials Pr ovide d by Cus tomer The following equipment must be provided by th e customer:  Outlet Strip Recommended for installations with more than one MCU. This will allow the MCUs to be turned on and off together.  Cross - Connect Block Required to con nect the telephone swit[...]

  • Page 16

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 16 Determine Location of MCU Each MCU is appro ximately 2.75” wide, 12.5” hig h, and 7” deep, and weighs about 5 pou nds. The unit is de signed to b e wall- mounted over 3/4” plywood. • Select a locatio n for the MCU wit h suff[...]

  • Page 17

    PN: 1725 - 36 097 - 001_L.do c 17 Run Cable for Sys tem Run Cable s to Base St ation Locati ons The Base Station locations should be designated on the building floor plans provided to the Polycom field service e ngineer. Base S tations can be mounted e asily on raised or a coustical ceil ing tiles, or on the wall. Avoid locati ng Base Stations in h[...]

  • Page 18

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 18 Determine the amount of wire needed to connect the Base Station to the MCU by scaling from a floor p lan or a sketc h, pacing, measu ring, or estimating. Remember to include enough wire to reach the ceilin g. The wire length between t[...]

  • Page 19

    Run Cable for System PN: 1725 - 36 097 - 001_L.do c 19 Terminate Cable at B ase Station L ocations After running the wire to the Base St ation locatio n, terminate the wire using an RJ - 45 modular crimp -on plug. Co nnect the data pa ir to pins 1 and 2, and the po wer pair to p ins 7 and 8. If the connectio n uses more than two p air, refer t o th[...]

  • Page 20

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 20 Prepare Demarc Bl ocks The MC U co nnec t s to th e existing telephone system using RJ-21 connections. A n MCU is designed to o perate with a speci fic interface to the telephone syste m: two- wir e dig ital or a nalo g, or fo ur - wi[...]

  • Page 21

    Run Cable for System PN: 1725 - 36 097 - 001_L.do c 21 Dedica ted l ine fo r d iagnostic m odem The SpectraLink 6100 M CU can be accessed remo tely using an inte rnal modem. To use the modem for remote access, a dedicated dial -in line must be prov ided. On digital interface syste ms this line must be termi nated as a digital exte nsion to the MCU.[...]

  • Page 22

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 22 Four - wire dig ital i nt erface The wir ing dia gram be lo w shows t he con nectio ns requi red for a four - wire interface . Each MCU of this type requires two demarcation blocks whic h will be wired as indicat ed. Four - wir e Digi[...]

  • Page 23

    Run Cable for System PN: 1725 - 36 097 - 001_L.do c 23 Install De marc Blocks The demarca tion blocks used to connect the telephone system and Base Stations to t he MCU should be i nstalled on a typ ical telephone facility backboard. A 1/2 ” or 3/4” t hick board mounted on the wall near the MCU is typ ical. Althoug h this manual u ses 66 blocks[...]

  • Page 24

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 24 Connect C ables fro m B ase Stat ions an d Phone Lines to Dem arc Block s Two -pair twisted cable fr om Base Statio ns installed throu ghout the facility converge at the demarc block or backboard. Each MCU can support four Base Statio[...]

  • Page 25

    Run Cable for System PN: 1725 - 36 097 - 001_L.do c 25 Two - wire analog or digital d emarc b lo ck The demarc block for the two - wire a nalog or d igit al inte rface s hould be wired as fol lows. T wo - wire Conn ector[...]

  • Page 26

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 26 Four - wire digita l de marc b lock The f our -wire dig ital interface (futu re release) re quires two dem arc blocks, one to Connector A and one to Connector B on the MC U. Th ey should b e wired as fol lows . Four - wire C onnector [...]

  • Page 27

    Run Cable for System PN: 1725 - 36 097 - 001_L.do c 27 Four - wire C onnector B[...]

  • Page 28

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  • Page 29

    PN: 1725 - 36 097 - 001_L.do c 29 Install Spect raLink 6000 System Survey Site Check the site to be sure pr e - installation w ork has been completed correctly. This i ncludes:  Location chosen for the MCU is ad equate, and p ower is availa ble.  Wiring to Base Stat ion location s has been pulled and correctly terminated.  Phone line s for[...]

  • Page 30

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 30 Check Com ponents The following item s should be at t he installation site.  SpectraLink 6100 Master C ontrol Unit Depending on the size of your system, there may be up to four MCUs, which will be chained together to ex tend the co[...]

  • Page 31

    Instal l Spect raLink 6000 Syste m PN: 1725 - 36 097 - 001_L.do c 31  Grounding materi als per section belo w Grounding Instructions .[...]

  • Page 32

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 32 Install MCUs Mount MCUs to w all The MCUs are des igned to be mounted o n a backbo ard of 3/4” plywood, securely fastened to the wall. Mount the MCUs vertically, side by side, usi ng 2.75” spaci ng cente r -to- center for each uni[...]

  • Page 33

    Instal l Spect raLink 6000 Syste m PN: 1725 - 36 097 - 001_L.do c 33 No more than 15 units may be grounded through one connection to the protective eart h ground. Systems involving m ore than 15 units must be bro ken up into grou ps of 15 or fewer units with ea ch group provided with an independent protective earthing conductor. Connect MCU to d em[...]

  • Page 34

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 34 Multi - Un it Spectra Link 6100 MCUs No IPC cable is connect ed to the IN port of the first unit. An Open Applications Interface (OAI) Telephony Gateway may be connected to t he OUT port o f the last unit. W hen adding a new or replac[...]

  • Page 35

    Instal l Spect raLink 6000 Syste m PN: 1725 - 36 097 - 001_L.do c 35 Conn ect p ower 1. Once the units have been pr operly grounded, connect the power plug from the AC adapter to the jack labeled PWR on the MCU. Use only the provided Class II AC Adapter with output 24V DC, 1A. For installations with more than one M CU, use an outlet strip w ith a b[...]

  • Page 36

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 36 STATUS LEDs 1 , 2 , and 4 must be lit. LINE LEDs 1 through 8 (indicating an u nconfigured MCU) shou ld also be lit. If any other combi nation of LINE LEDs is lit, then a switch type has already been sele cted. Go to step 5 to pick the[...]

  • Page 37

    Instal l Spect raLink 6000 Syste m PN: 1725 - 36 097 - 001_L.do c 37 8. If you select a s witch type that is no t supported b y the MCU type, the system will a larm. The ER ROR LE D will flash along wit h STATU S LEDs 4 and 5 . For example, th is alarm will di splay if you ass ign switch type NEC to an SCB - 5XX – Executone MCU. If this alarm dis[...]

  • Page 38

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 38 Install Base Stations Be sure the Base St ation is positio ned clear of anyt hing that might damage it. The Base S tation should be well above head height, a way from doors and ot her objects th at might strike it, a nd away from area[...]

  • Page 39

    Instal l Spect raLink 6000 Syste m PN: 1725 - 36 097 - 001_L.do c 39 5. Once the Base Statio n is anchored to t he fastener, lift the a coustical tile a nd plug the RJ -45 8- pin modular plug into the connector on the top of the Base S tation. — The LED will blink red and green as the system software downloads to t he Base Station and t he Base S[...]

  • Page 40

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 40 Install Outd oor Base St ations Outdoor Base Stations are equipped w ith a protective e nclosure, designed to be mounted to a wall or pole. After the enclosure is mounted, the Base Stat ion is inserted in the enclos ure and conne cted[...]

  • Page 41

    PN: 1725 - 36 097 - 001_L.do c 41 Connect and Regis ter Handsets Set Up Diagn ostic Modem Each MCU has an internal modem feature that all ows Polycom technicians to dia l into the system for troubleshooting and mainte na nce. T he mo de m is en abled on L ine 1 when no hands et is registered to Li ne 1. When enabled, the modem w ill auto- an swer a[...]

  • Page 42

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 42 Registe r Handse ts Before a handset ca n be used it mu st be registere d to a line on one o f the MCUs. While handsets are bei ng registered, t he system wi ll continue normal operation. Use t he Hands et Plann ing Wor ksheet filled [...]

  • Page 43

    Connec t and Regi ster Han dsets PN: 1725 - 36 097 - 001_L.do c 43 — Initially Line 2 w ill flash. T his is because Line 1 is usually set up as the remote acces s diagnostic mo dem. To registe r a handset to Line 1 , press the S TEP button until Line 1 flashes. — If the desired line already has a ha ndset registere d to it, fol low the procedur[...]

  • Page 44

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 44 Program Hand set Features PBX and Key Systems pro vide users with spe cial features su ch as hold, transfer, con ference, camp o n, and speed di al. These features can be accessed v ia the handset, but the t elephone syste m or Spectr[...]

  • Page 45

    PN: 1725 - 36 097 - 001_L.do c 45 Site C ertificat ion The Polycom field service engineer should not lea ve the site before contacting Polycom to p erform remote in stall verificatio n. Contact a Polycom engineer on the Customer Support Hotline at (800) 775-5330. T he hours of operatio n are 6 a.m. t o 6 p.m. Mounta in time, Monday through Friday. [...]

  • Page 46

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  • Page 47

    PN: 1725 - 36 097 - 001_L.do c 47 System Ad ministra tion Troublesh oot Error Co des When an alarm is detected, the ERROR LED will light a nd the MCU’s STATUS LEDs will display an alarm code. If the error code refers to a Base Statio n problem, the Base Stn LED wi ll indicate which Base S tation has th e problem. If m ore than one Base Stn LED is[...]

  • Page 48

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 48 Certain four - wire telephones (such as MER LIN LEGEND) us e a different connector on the phone than on the back of the M CU. Therefore you may need phone co rd or an adapter to perform these tests . Status LED Codes ST A TUS LEDs 1 2[...]

  • Page 49

    System Administration PN: 1725 - 36 097 - 001_L.do c 49 The following S TATUS LEDs are displayed in combination with the ERROR LED. ST A TUS LEDs Descripti on Acti on 1, 2, 3, 4, 5 MCU has not been conf igured f or switch i nterface t y pe. Assign a switch type to the MCU. See Chapter 5, s ection I ns ta ll MCUs - Set Swi t c h Interface Ty pe for [...]

  • Page 50

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 50 ST A TUS LEDs Descripti on Acti on 1, 4 T he operator is tr ying to regis ter a handset or place an admin call on a n MCU with no phone lines . Return m ode switch to t he NOR MAL position. 2, 4 T he MCU was po wered on w ith the mode[...]

  • Page 51

    System Administration PN: 1725 - 36 097 - 001_L.do c 51 Handset Status Indicator M essages Indicator Descripti on Acti on BATT Displays when user is on t he handset and the bat tery char ge is low. The us er has two m inutes to com plete the call. Replace the Batt er y Pack with one that is c harged. BATT ERY LOW Displays when user is not on the ha[...]

  • Page 52

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 52 Replace a Hands et If a handset breaks or needs to be r eplaced, the ol d handset must be deleted and the new handset added. Delete o ld h andset 1. Make sure all u nregistered handsets ar e off . If this is n ot don e an unregistered[...]

  • Page 53

    System Administration PN: 1725 - 36 097 - 001_L.do c 53 Replace an MCU When the system has more than one MCU, each MC U contains a complete set of co nfiguration infor mation for the e ntire system. Th is includes handset reg istration in formation, functio n definitions, and frequency sequence selec tion. This Configurat ion Sharing featur e allow[...]

  • Page 54

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 54 MCUs now perf orm the s oftware updating sequence. The M CU with the newest revision o f the software will update the other MCUs in the system. It i s normal to see status LEDs 1, 3 and 4 blinking to confirm the update. Once the softw[...]

  • Page 55

    PN: 1725 - 36 097 - 001_L.do c 55 Hands et Planning Worksheet Copy and complete this worksheet to keep track o f the port numbers, extensions, users, a nd features assig ned to your handsets. MCU ID: _________ Handset # Extension Port ID User Name Feature Notes 1 * 2 ** 3 4 5 6 7 8 9 10 11 12 13 14 15 16 *On MCU N o. 1: Reserve Port 1 for access to[...]

  • Page 56

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  • Page 57

    PN: 1725 - 36 097 - 001_L.do c 57 Base Station Location Worksheet MCU: _______ _ Base Stati on # Location (e.g.: buil ding, floor #, detailed descripti o n ) Port ID Base Stat ion 1 1 Base Stat ion 2 2 Base Stat ion 3 3 Base Stat ion 4 4 MCU: _______ _ Base Stati on # Location (e.g.: buil ding, floor #, detailed descripti o n ) Port ID Base Stat io[...]

  • Page 58

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  • Page 59

    PN: 1725 - 36 097 - 001_L.do c 59 Technica l Pa ramete rs Select Al ternate Sprea d Spectrum Se quence The SpectraLink 6000 Sy stem uses spread spectrum r adio transmission. Sp read spectru m takes a discrete sig nal, such as a digitized voic e c onversat ion, and spreads it over a wide ra nge of frequencies rather t han transmitt ing at a single c[...]

  • Page 60

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 60 2. Power the system on . STATUS LEDs 5 and 1 should be lit, indicating frequency selection mod e. One of the LINE LEDs from 1 to 7 will be in dicatin g the cu rrent frequency selected for the MCU. 3. Use the STEP button to select the [...]

  • Page 61

    PN: 1725 - 36 097 - 001_L.do c 61 Safety Notices WARNING: Chan ges or modifications to this equipment not appro ved by Poly com may cause this equipment to not comply with part 15 of the FCC rules and void the user’s auth ority to operate this equipment. WARNING: Poly com products contain no user - servi ceable parts inside. Refer servicing to qu[...]

  • Page 62

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  • Page 63

    PN: 1725 - 36 097 - 001_L.do c 63 I nde x A AC Adapter ........................................................... 29 A- law ...................................................................... 60 Alternate seq uence ............................................... 59 Attenuation ............................................................ 17 B Ba[...]

  • Page 64

    SpectraLi nk 610 0 MCU: Ins tallati on and Oper ation: S pectraLin k 6 000 System PN: 1725 - 36 097 - 001_L.do c 64 Trouble shooti ng ............................................... 47 M Maste r Contro l Unit ................................ See MCU MCU Base St ation cabling ......................................... 18 Connec t to Dema rc Block s .[...]