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Polycom V500 manual

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Table of contents for the manual

  • Page 1

    Getting Started Guide for the V500 ™ Sys t em July 2004 Edition 3725-21742-002/A[...]

  • Page 2

    G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION ii Trademark Information Polycom® and the Po lycom logo design are regi stered trademark s of Polycom, Inc., an d V500 ™ and VSX ™ are trademarks of Polycom, Inc. in the United States and various other countries. All other trademarks are the property of thei[...]

  • Page 3

    © Polycom, Inc. iii Contents System Basics ....................................................................................... 1 Using the Remote Contro l ...................................................................................................... 1 Getting More In formatio n ..........................................................[...]

  • Page 4

    G ETTING S TARTED G UIDE FOR THE V500 S YSTEM Scheduling Meetings ........................................................................... 18 Customizing Your Workspace ............................................................. 19 Specifying When to Disp lay the P IP ............................................................................[...]

  • Page 5

    Getting Started Guide for the V500 ™ Sys t em When you connect a Polycom® V500 system to your TV, you’re providing your home office or small business with all the essential tools you need for video conferencing. With a V500 system, you can meet with peopl e anywhere in the world , as if they were in th e room with you. Everyone’s productivit[...]

  • Page 6

    G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 2 V500 System Remote Control Place a call End a call Confirm your current selection; perform functions on highlighted items Navigate through menus Return to the Place a Call (home) screen Return to the previous screen Increase or decrease the sound you hear from [...]

  • Page 7

    C ALLING AND A NSWERING © Polycom, Inc. 3 Getting More Information If you need additional information about usi ng the V500 system, try these resources:  To view help while you’re using the system, press Help .  For network questions, contact your network service provider.  For system questions, contact Polycom Technical Support at www.[...]

  • Page 8

    G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 4 Placing a Video Call You can use your system to place a video call in any of these ways:  Using the directory  Entering a name or number  Choosing from a list of recently called sites  Choosing a site from the Contacts or Speed Dial list on the Plac[...]

  • Page 9

    C ALLING AND A NSWERING © Polycom, Inc. 5 Calling by Entering a Name or N umber To place a call by entering a name or number: 1. From the Place a Call screen, enter one of these: • The ISDN number (for example, 19784444 321). • The system name (for example, Ascot Conference Room). • The IP address (for example, 255.255. 255.255). The system [...]

  • Page 10

    G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 6 Calling from the Rec ent Calls List Depending on how you configured your system, you may be able to choose a number to call from a list of the sites you have called recently. The Recent Calls screen provides details of all incoming and outgoing call s, includin[...]

  • Page 11

    C ALLING AND A NSWERING © Polycom, Inc. 7 Types of Video Calls You Can Make Depending on the V500 system model you purchased, you may be able to make either ISDN or IP calls (or both). The following table li sts a ll possible call combinatio ns. From… You can call… By dialing… ISDN Phone number ISDN IP Phone number of the far-site gateway an[...]

  • Page 12

    G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 8 Placing and Ending an Audio-only Call If you have an ISDN line connected to your V500, you can use your system to make audio-only calls in additi on to using your system to place video calls. Placing an Audio- only Call To place an audio-only call from your sys[...]

  • Page 13

    C ONTROLLING W HAT Y OU S EE © Polycom, Inc. 9 Controlling What You See You can control what you see during a call by moving and focusing your camera, switching views, and adjustin g the PIP. Adjusting a Camera You can pan and tilt the camera manually, and you can use the focus wheel to focus the camera. To adjust the camera: 1. Adjust the camera [...]

  • Page 14

    G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 10 Switching Between Full Screen Video and the Home Screen Before the call connects, you see the near video in a small window on the Place a Call (Home) screen. When the call connects, the system automaticall y shows the video in the whole screen. You can switch [...]

  • Page 15

    C ONTROLLING W HAT Y OU H EAR © Polycom, Inc. 11 Controlling What You Hear Adjusting Volume During a call, you use the remote control to raise or lower the volume of the sound you hear. Changing the volume affects only the sound you hear at your site. To adjust the volume: >> Press Volume on the remote control. Muting the Microphone You can [...]

  • Page 16

    G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 12 Working with Directory Entries The directory on your V500 system stores dialing informati on that helps you make calls quickly and easily. When a site listed i n the directory calls your system, the system displays the name on the screen when the call comes in[...]

  • Page 17

    W ORKING WITH D IRECTORY E NTRIES © Polycom, Inc. 13 3. Specify the f ollowin g infor mation: In this field… Enter this information… Name Name that will appear in the directory list and on incoming call messages. Number ISDN number to use for calling the site. Call Quality Call speed to use for ISDN calls to the site. IP Number IP address for [...]

  • Page 18

    G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 14 Categorizing Directory Entries When you categorize your local entries, you can find calling information quickly by searching just the entries in a category instead of the whole directory. To create a new category: 1. Select Directory from the Place a Call scre[...]

  • Page 19

    P ARTICIPATING IN C ALLS WITH M ULTIPLE S ITES © Polycom, Inc. 15 Supplying a Password for External MCU Calls External MCUs sometimes require you to enter a password in order to join a conference. For this type of call, you can configure the system to enter the meeting password for you. To configure a meeting password: 1. Select System from the Pl[...]

  • Page 20

    G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 16 5. Select a site from the list and then use the controls in the web interface to perform one of these actions: If you are… You can Do This… By Selecting… Pass chair controls to the selected site Release Chair View the selected site’s video. Thi s does [...]

  • Page 21

    C HANGING THE W AY C ALLS A RE A NSWERED © Polycom, Inc. 17 Changing the Way Calls Are Answered Depending on how you have configured the system, you may be able to choose the way the system handles incoming calls. Temporarily Refusing Calls If you do not wish to be disturbed by calls, you can refuse incoming calls with the Do Not Disturb feature. [...]

  • Page 22

    G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 18 Muting Automatically Answered Calls If your system is configured to answer calls automatically, you can choose whether to mute the audio when calls connect. This prevents callers from overhearing conversations or meetings. After the call connects, you can pres[...]

  • Page 23

    C USTOMIZING Y OUR W ORKSPACE © Polycom, Inc. 19 To view scheduled meetings in the calendar: 1. Select System from the Place a Call screen. 2. Select Utilities from the System screen. 3. Select Calendar from the Utilities screen. Dates with scheduled meetings are marked in the calendar with a small green triangle. Customizing Your Workspace You ca[...]

  • Page 24

    G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 20 Displaying the Far Site’s Name When the Call Connects You can specify whether to displa y the far site’s name when the call connects and how long to leave the name on the screen. To specify when to display the name of the far site: 1. Select System from th[...]

  • Page 25

    C USTOMIZING Y OUR W ORKSPACE © Polycom, Inc. 21 Adjusting for Room Lighting You can use the backlight control to adjust the brightness of the video that the camera sends to the V500 system. Backlight compensation adjusts the camera's iris to t ake in le ss ligh t. Adjust ing this settin g can be helpful whe n the room arrang ement r esults i[...]

  • Page 26

    G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 22 Changing the System Color Scheme You can select from a variety of color schemes for your V500 system screens. To change the color scheme: 1. Select System from the P lace a Call screen. 2. Select User Settings from the System screen. 3. Select to see more sett[...]

  • Page 27

    V IDEO C ONFERENCING T IPS © Polycom, Inc. 23 Video Conferencing Tips Read through these quick tips for ideas on how to optimize your video conferencing experience. Tips for Great Video  Avoid wear ing brig ht color s, all- light or all-da rk clothin g, or ver y “bus y” patterns (such as small checks or narrow stripes). Light pastels and mu[...]