Polycom VSX Series manual

Getting Started Guide for the VSX ™ Series July 2004 Edition 3725-21286-005/A[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION ii Trademark Information Polycom® and the Po lycom logo design are regist ered trademarks of Polycom, I nc., and Global Management Syste m ™ , PathNavigator™, Siren™ 1 4, Ster eoSurround™, Visual Concert™ , VSX ™ , and VTX™ are trademarks of Poly co[...]

Contents System Basics ...................................................................................... 1 Using the Remote Contro l ..................................................................................................... 1 Getting More In formatio n .................................................................................[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION iv Changing the Way Ca lls Are Answered ............................................... 29 Temporarily Refu sing Calls ................................................................................................... 29 Answering Calls Au tomat ically...........[...]

Getting Started Guide for the VSX ™ Series When you attend a meeting using the Polycom ® VSX system, you’ll see that it’s very much like any other meeting you attend in a physical conference room:  You see and hear other people and they see and hear you. Depending on how your system is configured, you can make video calls to one or more s[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 2 VSX Series Remote Control Place or end a call Open the directory to make a call or work with an entry Confirm your current selection; perform functions on highlighted items Turn automatic camera tracking to p resets on or off Select a camera or other video sourc[...]

S YSTEM B ASICS © Polycom, Inc. 3 VSX Series Remot e Control (VSX 8000) The remote control that you received wi th your VSX 8000 system has separate buttons for placing and ending calls. All other buttons are the same as the buttons on the remote controls for the VSX 3000 and VSX 7000. Place a call End a call In this guide, general instruct ions r[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 4 Calling and Answering Answering a Video Call When a call comes in, you hear a ringing sound, and you may see a message that inc ludes the number o f the pe rson callin g. If th e pers on is list ed in the directory, you’ll also see the person’s name. The sys[...]

C ALLING AND A NSWERING © Polycom, Inc. 5 Calling by Entering a Name or N umber To place a call by entering a name or number: 1. From the Place a Call screen, enter one of these:  The ISDN number (for example, 19784444 321).  The system name (for example, Ascot Conference Room).  The IP address (for example, 255.255. 255.255). The system [...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 6 Calling from the Contacts or Speed Dial List Your system administrator may have customized a Contacts or Speed Dial list for easy calling. To place a call using the Speed Dial or Contacts list: 1. Select Speed Dial or Contact s from the Place a Call screen. 2. S[...]

C ALLING AND A NSWERING © Polycom, Inc. 7 Types of Video Calls You Can Make You can make either ISDN or IP calls (or both) using the VSX system, depending on your system configuration. You can call systems on ISDN networks, on the same LAN as your system, or on a different LAN from your system. The network used by your system and the far-site syst[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 8 Placing Audio-only Calls and Adding Audio-Only Sites (VSX 8000) Depending on the configuration, you can use your VSX 8000 system to place an audio-only call, or you can add an audio-only call to a video conference. This lets you:  Use your system in the same [...]

C ALLING AND A NSWERING © Polycom, Inc. 9 Adding a Video Call to an Audio-Only Call If you are already in an audio-only call, you can add a video call to your call. To add a video call after your audio-only call co nnects: 1. On the Place a Call screen, enter the number you want to call. 2. Press Call on the remote control to place the call. Endin[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 10 Controlling What You See Adjusting your cameras lets you show conference participants what you want them to see. You can adjust cameras and other video sources before the meeting starts and while the meeting i s in progress. Selecting and Adjusting a Camera or [...]

C ONTROLLING W HAT Y OU S EE © Polycom, Inc. 11 To adjust a camera using the remote: 1. Press Near or Far to select either a near-site or far-site camera. 2. Press the arrow buttons on the remote control to move the camera up, down, to the left, or to the right. 3. Press Zoom to zoom out or in. To adjust the main camera on the VSX 3000 system: 1. [...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 12 Setting and Using Camera Presets Camera presets are stored camera positions that you can create ahead of time or during a call. With the press of a button, presets let you:  Automatically point a camera at pre-defined l ocations in a room.  Select a video[...]

C ONTROLLING W HAT Y OU S EE © Polycom, Inc. 13  Press Zoom to zoom the camera out or in. 3. Press Preset . 4. Press and hold a number to store the preset position. To store a double-digit preset (10-99), hold the second number down. Any existing preset stored at that number i s replaced. To delete all presets: 1. If a call is connected, press [...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 14 Showing, Moving, and Turning Off the PIP The Picture-in-Picture (PI P) gives you an other view of your vide o conference so that your call is more like a face-to-face meeting. The view shown in the PIP changes automatically, dependi ng on how the system is set [...]

C ONTROLLING W HAT Y OU S EE © Polycom, Inc. 15 Enabling Voice Tracking to Presets (VSX 8000 Only) If your system configuration uses the Polycom PowerCam Plus camera, you can set the main camera to automatically move to the preset location that is closest to the speaker. When you enable this voice tracki ng to presets, you can view the people who [...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 16 Controlling What You Hear Adjusting Volume During a call, you use the remote control to raise or lower the volume of the sound you hear. Changing the volume affects only the sound you hear at your site. To adjust the volume: >> Press Volume . When the VSX[...]

C ONTROLLING W HAT Y OU H EAR © Polycom, Inc. 17 Enjoying Stereo Audio in Video Calls If your video conferencing room is configured to use stereo sound, the microphones are positioned at the end of the conference tabl e nearest the video conferencing system. One microphone pod is posi tioned on the left side of the table and one on the right. The [...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 18 Showing Content and Video Source s Depending on the equipment you have connected to your system, you may be able to show the following to the far sites:  Any information stored on a laptop or PC (VSX 7000 and VSX 8000 systems)  A paper document or object [...]

S HOWING C ONTENT AND V IDEO S OURCES © Polycom, Inc. 19 To set the resolution and refresh ra te, go to your computer’s Display Control Panel. Showin g Conten t with th e VSX 700 0 System To show content stored on a laptop or PC: 1. Connect the laptop to a Visual Concert VSX device: For more information about u sing the Visual Concer t VSX devic[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 20 Showin g Conten t with th e VSX 800 0 System To show content stored on a laptop or PC: 1. Connect the laptop to an ImageShare II device: 2. Press the blue ImageShare selectio n button to toggle between displaying Content and di splaying People. Using a Document[...]

W ORKING WITH D IRECTORY E NTRIES © Polycom, Inc. 21 Working with Directory Entries The directory on your VSX system stores dialing information that helps you make calls quickly and easily. When a site listed i n the directory calls your system, the system displays the name on the screen when the call comes in. If a site that calls you is not list[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 22 3. Specify the f ollowing informa tion: In this field… Enter this information… Name Name that will appear in the directory list and on incoming call messages. Number ISDN number to use for calling the site. Call Quality Call speed to use for ISDN calls to t[...]

W ORKING WITH D IRECTORY E NTRIES © Polycom, Inc. 23 To edit an entry: 1. Press Direct ory on the remote control. 2. Scroll to the entry you want to edit and then select Edit . 3. Edit the info rmation a s need ed. 4. Select Save to save your changes and return to the directory. To delete an entry: 1. Press Direct ory on the remote control. 2. Scr[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 24 Including Multiple Sites in Calls You can use the VSX system to participate in multipoint conferences. During a multipoint conference, a multipoint conferencing unit (MCU) enables the video to switch between sites so that you can always see and hear the partici[...]

I NCLUDING M ULTIPLE S ITES IN C ALLS © Polycom, Inc. 25  Create a multi-site entry in the directory. To place a multipoint call by adding sites to a call: 1. Call the first site. 2. When the call connects, press Call-Hang Up . 3. Select Add Video Call, and place a call to the next site. 4. Repeat steps 2 and 3 until all sites are connected. To[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 26 Setting the Multipoint Viewing Mode You can choose the way you want to view the sites during a multipoint video conference. For example, you can view all of the si tes at the same time, view only the site where the speaker is located, or let the system determi [...]

I NCLUDING M ULTIPLE S ITES IN C ALLS © Polycom, Inc. 27 Controlling How the System Answers Multipoint Calls 1. Select System from the Place a Call screen. 2. Select Admin Settings from the Syst em screen. 3. Select Monitors from the Admin Settings screen. 4. Select Multipoint Setup from the Monitors screen. 5. Scroll to the Auto Answer Multi poin[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 28 To use the chair control options when you are in a multipoint call: 1. On a PC, open a web browser. 2. In the browser address line, ente r the system’s IP address, for example, http://255.255.255.255 , to go to the video conferenci ng system’s web interface[...]

C HANGING THE W AY C ALLS A RE A NSWERED © Polycom, Inc. 29 Changing the Way Calls Are Answered Your system administrator may have configured the system to let you choose the way incoming calls are handled. Temporarily Refusing Calls If you do not wish to be disturbed by calls, you can refuse incoming calls with the Do Not Disturb feature. Callers[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 30 If you have a VSX 3000 system that you are usin g as your PC monitor, Polycom recommends that you set up the system so that you have to answer calls manually. If you receive a call while us ing the system as a PC, you hear a ring ing sound and you can switch to[...]

S CHEDULING C ALLS © Polycom, Inc. 31 Scheduling Calls You can use the calendar and call scheduling feature to schedule vi deo conferences. When you schedule a call using this feature, the system automatically calls the site you selected on the date and ti me you specified. For recurring calls, you can indicate whether you want the system to autom[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 32 Using the VTX 1000 Conference Phone in Video Calls Your conference room may include a VSX video conferencing system integrated with a VTX™ 1000 conference phone. Thi s configuration lets you use the video conferencing system and th e conference phone together[...]

U SING THE VTX 1000 C ONFERENCE P HON E IN V IDEO C ALLS © Polycom, Inc. 33   Muting the Audio in a Call that In cludes a VTX Conference Phone You can use the mute button on the VTX conference phone to mute the audio in video c alls. To mute the audio in a call with the VTX conference phone: >> Do one of the following: Press the Mute b[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 34 Ending a Call with Audi o-Only Participants Your conference may include a mix of video participants and audio-only participants. If an audio-only participant hangs up during the call, you need to disconnect the call from the conference. This is the same as hang[...]

S TREAMING A C ONFERENCE TO THE W EB © Polycom, Inc. 35 Streaming a Conference to the Web Your system may be configured to allow you to stream point-to-point or multipoint calls to the web. When you stream a conference, any number of others can watch the conference’s live video or presentation using a web browser. Starting a Stream Your system m[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 36 3. Click Place a Call > Utilities > Streaming . 4. If prompted, enter the user name and password prov ided by the conference organizer. To stop viewing the streaming conference: >> Close the web browser.[...]

C USTOMIZING Y OUR W ORKSPACE © Polycom, Inc. 37 Customizing Your Workspace Your system administrator may have configured the system to let you customize what you see on the screen. You can change these options before you place a call and when the system is in a call. Allowing the Far Site to Control Your Camera If you have a VSX 7000 or VSX 8000 [...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 38 4. Scroll to PIP , press , and select one of these settings: Select this setting… To show the PIP… Camera When you press any of the camera control buttons. Auto On connection and when you pick up the remote control. On On connection and during the call. Off[...]

C USTOMIZING Y OUR W ORKSPACE © Polycom, Inc. 39 4. Scroll to Keypad Audio Confirmation and press to enable the option. 5. Press Home to save your change and return to the Place a Call screen. If Keypad Audio Confirmation is on and yo u en ter a number whi le in multipoint call us ing an internal MCU, the far sites will hear th e numbers as you en[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 40 4. Press Home to save your change and return to the Place a Call screen. Changing the System Color Scheme Depending on your system configuration, you may be able to change the color scheme of your VSX system screens. To change the color scheme: 1. Select System[...]

U SING Y OUR VSX 3000 S YSTEM AS A PC M ONITOR © Polycom, Inc. 41 Using Your VSX 3000 System as a PC Monitor If you have a VSX 3000 system, you can save space in your office or conference room by also using the VSX 3000 XGA displ ay as your PC monitor. Typically, you do not need to change the factory defaults for these settings. However, if you do[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 42 To answer a call while using the VSX 3000 system as a PC monitor: 1. When you hear a ring, press the Input button on the front of the system to switch to the video conferencing system. You must answer within 90 seconds, or the system will automatically reject t[...]

V IDEO C ONFERENCING T IPS © Polycom, Inc. 43 Video Conferencing Tips Read through these quick tips for ideas on how to optimize your video conferencing experience. You’ll find gene ral tips for a better meetin g, as well as simple suggesti ons for improving video and audio quali ty, and for showing documents. Tips for Great Meetings  Make su[...]

G ETTING S TARTED G UIDE FOR THE VSX S ERIES WWW . POLYCOM . COM / VIDEODOCUMENTATION 44 side of the table and one on the righ t. The left and right microphones are configured during system setup. It is important that you do not move them as this may detract from the stereo audio experience.  Don’t place papers or other objects on or in the wa[...]