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POSIFLEX Business Machines PP5600 SERIES manual

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Table of contents for the manual

  • Page 1

    Rev.: Original PP5600 SERIES POS PRINTER USER’S MANUAL Never attempt to repair th is product yourself. Improper repair work can be dangerous. Do not connect cables in ways other than those mentioned in this manual. Different connections may cause equipment damage and burning.[...]

  • Page 2

    P/N: 19380900010 Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a c[...]

  • Page 3

    i Table Of Contents BEFORE STARTED . . . . . . . . . . . . . . . . . . . . . . . 1 -- 1 CONGRATULATION . . . . . . . . . . . . . . . . . . . . . . 1 -- 1 PRODUCT BRIEFING . . . . . . . . . . . . . . . . . . . . . 1 -- 1 Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -- 1 Features . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    ii Printing problems . . . . . . . . . . . . . . . . . . . . . 3 -- 2 Paper jam problems . . . . . . . . . . . . . . . . . . . 3 -- 3 Auto cutter problems . . . . . . . . . . . . . . . . . . 3 -- 3 SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 -- 1 PRINTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 --[...]

  • Page 5

    1 - 1 I. BEFORE STARTED A. CONGRATULATION You have made a very wise decision by purchasing the easy loading; high performance; high reliability 9 pin dot matrix impact printer Aura PP5600 series of Posiflex products. This series of printers has been elegantly designed for a Point - Of - Sale, kitchen & kiosk application. The manufacturer of thi[...]

  • Page 6

    1 - 2 It even supports some enhancement capability for reminder function to persons around. It can be used to drive a separately purchased kitchen bell for such reminder function in noisy environment. This printer also supports application in dif ferent countries of various kinds of power systems by changing the power cord to the power adaptor. The[...]

  • Page 7

    1 - 3 • Supports Posiflex kitchen bell drive when used as kitchen printer • Hardware hand shaking in serial interface through DIP switch selection • Manual paper cut mechanism for PP5600D or guillotine type auto cutter plus manual cut mechanism for PP5600B • Supports ES C command • Dimension: 228 mm (l) x 158 mm (w) x 140 mm (h) C. MODELS[...]

  • Page 8

    1 - 4 Length of the interface cable depends on whether the order includes the power adaptor. When power adaptor is included, the interface cable is 6 ft long for stand alone application. When the power adaptor is not included in the order, the interface cable is a shorter one for integrated application in Posifle x POS system. … One of the power [...]

  • Page 9

    1 - 5 F. IMPORTANT TIPS Never attempt to disassemble or modify this product. Unauthorized interior access voids product warranty. Do not set any liquid or drinks such as coffee on the printer case. Do not touch the print head after printing. It can become very hot. Place the printer on a sturdy, level surface. Choose a place that is well ventilated[...]

  • Page 10

    1 - 6 G. MAIN PARTS ON THE EXTERIOR Pa rallel Connector Serial Connector Power Connector Peripheral Connector Frame G round Rear View Screws Setup Window Window Plate Screw Bottom View Manual Cutter Bottom Cover Power LED Error LED Paper Out LED FEED Button Top Cover Power Switch PP5600D PP5600B[...]

  • Page 11

    1 - 7 Indicators • Power LED: green • Error LED: red • Paper Out LED: red Interior View Auto Cutter Ribbon Cassette Area Paper Guide Roller Paper Roll Area Lift Tab[...]

  • Page 12

    [...]

  • Page 13

    2 - 1 II. QUICK START - UP A. CONNECTING CABLES 1. Serial connection All the external connectors are in the recessed area at the rear bottom. The serial connector is a 9 pin D sub Female connector at the right in the picture above. Apply the male connector of RS232 cable to this port f or serial application. Please note that when serial connection [...]

  • Page 14

    2 - 2 When the printer is used as a kitchen printer, please use this port for kitchen b ell connection instead. 4. Power connection The power connector is a 3 pin jack between the peripheral connector and the parallel connector. Either a Posiflex supplied power adaptor or a printer power cable from a Posiflex POS system can be connected to this con[...]

  • Page 15

    2 - 3 turning the ribbon feed knob of the ribbon cartridge counterclockwise. The ribbon m ust be properly tightened to be able to set in position in installation. Never turn the knob the other way round or the ribbon may mess up inside the cassette and ruin the whole cassette. • If in process of replacing the ribbon cassette, the cassette sh all [...]

  • Page 16

    2 - 4 bracket of the print mechanism as in the picture. • Close the top cover by fitting its rear end lug first for ribbon replacement only or go on loadin g paper as in next paragraph. C. LOADING PAPER 1. Drop the paper roll inside the paper compartment in the orientation as shown in left picture below. 2. Cut the leading edge of paper roll perp[...]

  • Page 17

    2 - 5 D. SELF TEST Press and hold down the feed button while turning on the power. The printer will then perform a self test and print out some major settings detec ted. You may turn off the power and turn it on again to resume normal use of the printer at this stage. You may also press the feed button at this moment to have the printer further pri[...]

  • Page 18

    2 - 6 E. SPECIAL ADJUSTMENTS 1. Paper near end sensor If the paper near end sensor is installed in the printer and enabled, a fine tuning on the po sition of the paper near end sensor may be required for different outer diameter of the paper roll bobbin. Please refer to the picture at right from inside the paper roll compartment that there are a fi[...]

  • Page 19

    2 - 7 clearance will vary. This clearance can be observed from the offset pattern printed in bottom of self test. Whenever the lower part of the long vertical lines is shifted horizontally away from the upper part by about one dot width, the offset value should be adjusted to move i t back for decent print if bi - directional print is engaged. Incr[...]

  • Page 20

    [...]

  • Page 21

    3 - 1 III. MAINTENANCE GUIDES A. MAINTENAN CE GUIDE LINES B. GENERAL CLEANING Please use a soft hair brush or compressed air to clear away any dust or paper scraps accumulation inside the printer. Check also the area of the auto - cutter regularly. C. TROUBLE SHOOTING This section gives solutio ns to some printer problems you may have. 1. General P[...]

  • Page 22

    3 - 2 2. Printing Problems Nothing can be printed with ERROR LED ON – Check the Paper Out LED. If it is ON, most probably the paper roll is not installed or is at or near the end. Install a new paper roll. If the Paper Out LED is OFF, please check for paper jam described in next item. If there is no paper jam and the printer has been printing for[...]

  • Page 23

    3 - 3 3. Paper Jam Problems Paper is jammed inside the printer – Please follow procedures below. • Turn off the printer. • Open the top cover after the print head c ools down. • Cut the paper roll from the paper intake slot with a pair of scissors. • Open the auto cutter by pulling the tab up if it is installed in the printer. (PP5600B) ?[...]

  • Page 24

    3 - 4 To check for home position of the auto cutter, please open the auto cutter and look into the blade slot and the sp indle hole as in pictures below. Use proper tool to cut away the paper around auto cutter if it presents obstacle to the actions. Clear away any paper scraps from the auto cutter once it is reset to position. In case it is the au[...]

  • Page 25

    4 - 1 IV. SPECIFICATIONS A. PRINTER ITEM SPECIFICATION Printing method Dot m atrix impact method Print head configuration 9 pins Printing direction Bi - directional; logic seeking Effective printing width 59.85 mm Printing speed (max.) 4.0 lines / sec @ 42 columns Paper feed method Friction auto - feed Paper load method Drop and auto paper feed Man[...]

  • Page 26

    4 - 2 C. RIBBON CASSETTE ITEM REQUIREMENT RECOMMENDED TYPE RC200P COLO R Purple RIBBON MATERIAL Nylon 66 RIBBON WIDTH 13 mm CASSETTE DIMENSION 144.4 (W) x 65 (D) x 26.7 (H) mm EXPECTED LIFE 3 million characters D. POWER ADAPTOR ITEM REQUIREMENT INPUT VOLTAGE 100 V AC ~ 250 V AC INPUT FREQUENCY 50 ~ 60 HZ INPUT CURRENT 1. 5 A MAX. @ 115 V AC OUTPUT [...]