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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of POSIFLEX Business Machines XP3000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of POSIFLEX Business Machines XP3000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of POSIFLEX Business Machines XP3000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of POSIFLEX Business Machines XP3000 should contain:
- informations concerning technical data of POSIFLEX Business Machines XP3000
- name of the manufacturer and a year of construction of the POSIFLEX Business Machines XP3000 item
- rules of operation, control and maintenance of the POSIFLEX Business Machines XP3000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of POSIFLEX Business Machines XP3000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of POSIFLEX Business Machines XP3000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the POSIFLEX Business Machines service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of POSIFLEX Business Machines XP3000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the POSIFLEX Business Machines XP3000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
FCC Notes: This eq uipm ent ge ne rate s, use s, a nd can r a diate ra dio f re que ncy e ner gy and, if no t ins talle d and used in accor da n ce w ith the instr uct ions m anual , ma y cause interf er ence to radio commun icatio ns. It ha s b een tes ted and fou nd to comp ly with lim its for a Cla ss A digi ta l devi ce pu rsuant t o subpar t J[...]
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Page 2
Pag e 1 ALERT TO OUR HONORABLE CUSTOMERS: Pl ease al ways re ad thor oughl y all t he i nstr ucti on s and doc ument s d eli vere d wi th the produ ct before y o u do anythi ng abou t it. Don’ t take any prem a ture act io n be for e you have a fu ll und er sta ndi ng o f t he c o nseq ue nc es. DAILY M AINTENANCE GUIDE For regu lar cleaning of t[...]
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Page 3
Pag e 2 INTRODUCTI ON PRODUCT PICTURES Front Views Side Views Rear & Bo ttom Views 1 2 3 4 5 6 7 8 9 10 11 14 15 16 17 9 12 1 2 13[...]
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Page 4
Pag e 3 PARTS IDENT IFICATION 1. LCD displa y with touch pane l 2. Prin ted paper exi t 3. L ED i ndicat or for pow er and print er stat us 4. Paper feed butt on 5. Pow er switch 6. Bri ght nes s co ntr ol butt on s 7. Magnetic Stripe Reader( Option) 8. L CD adjustable Holder 9. Lock/Release button for tilt angle adjust 10. Printer cover 11. Printe[...]
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Page 5
Pag e 4 Po wer Sa ving Suspe nsio n mode Indicat or LED an d Contr o l pa nel switch Pow er ON/ standby , bi-color L ED, P rinte r Error (RED), Paper Out (RED), pape r feed / pow er ON switch / Br ight nes s c ont ro l b utto ns . Fan-Free syste m Yes OS s upport Windo ws XP Pr o, W EPOS, POSRead y, Win 7 , Linu x Pow er Supply Pow er adaptor, 80 W[...]
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Page 6
Pag e 5 INST ALLA TION GU IDES Hard wa re Power Sw i tch and prin ter pap er feed The pow er switch located in the fron t bezel of main unit. It is a pus hbutt on switch a nd controls the power on/ o ff of the whol e system . Also, ne xt to the pow er a nd st a tus indicat ors is the paper feed button for int egrated printer. This po wer switch tur[...]
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Page 7
Pag e 6 CAUTION: Befo re any installation or cable connection to the set, please always m a ke su re that the system is turn ed off and the external power source to the se t is rem oved to prevent electric hazard! Never touch any m eta l pin in the connectors or circuits to avoid hi gh volta ge hazard or electrosta tic dis charge da m a ge unle ss [...]
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Page 8
Pag e 7 the preloaded Win dows system with a USB interf ace touch panel controller. This prog ram can als o be obtain ed by down load from the POS IFLEX web si te. Mouse E mulation To uch F unct ion The touch panel in XP- 3000/3300 sy stem uses internal USB interface as standard and occupies n o external port. When the touch driver is p ro perly in[...]
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Page 9
Pag e 8 Step C: Pull up the printer co ver. Step D: Loading the paper roll an d please notice that the paper roll’s orientation should be f ace the printer head. Step E: P lease pu ll the paper lon ger then paper ex it and close the prin ter cover at the centre of front and please watch y o ur finger du ring this step in order to redu ce hurt occ[...]
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Page 10
Pag e 9 appropr iate position of sen sor bloc k. The default height of near end sensor is the lowest positio n. Self Test For XP-3000/ 3300 series printer’ s tes t mode, please t urn off the terminal f irst. After th e system pow er off, please press an d hold down t he f eed button w hile turni ng on th e syst em powe r s witch . The pr inter wi[...]
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Page 11
Page 10 high e st pri ority of prin ter setup m ode. For the setu p priority of pri nter, whatever h ardware switch or sof tware setting can be choose by software. CAUTION: On doing any function’s m o difica tion of sw itches, please contact authori zed dealer or tec hnicians. Fail ure to do this could make the printer malfunct ion. Paper Jam Pro[...]
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Page 12
Page 11 UP S Batter y (Option) CAUTION: Please notice tha t to connect the UPS battery only before pow er up t he syst em or w hen syst e m is swit ch o ff. Always disconnect the UPS battery when the system is to be left powered off for m ore than few days. When the XP-3000/ 3300 sy stem is ordered wi th the UPS batter y, the UPS batter y is in the[...]
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Page 13
Page 12 I/O Plate Please follow steps A to C s equentially with referen ce to pictures to use the I/O Plate. Step A: Please hold the LCD panel and push lock/relea se lever for tilt an gle adjust backw ard. Step B: Turn th e panel backward to m ost h orizontal pos ition Step C: Please hold the base an d pull up the term inal carefully than y o u wil[...]
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Page 14
Page 13 N evertheless, except Pos iflex periphera l device, do not connect any other device to t his port before t he power in this port is disable d. CAUTION: Please turn o ff the syste m po wer first! Then hold the base and move the term inal carefully. Connecting Cables To have th e terminal read y f o r operation, please connect all requ ired c[...]
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Page 15
Page 14 Rear Mount Upgrade Kit There are plenty of upgrade kits of XP-3000/3300 s eries f o r choice. To inst all these upgrade k its, please refer the installation guide of e ach kit. For some interf ace such as serial ports an d VGA ports , please rem e mber to enable th e po w er supp ly of the m ain unit for the up grade kit if the seria l or V[...]
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Page 16
Page 15 the DC po wer to the 2 nd disp la y , it req uired a q ualified te chnician to set the power su ppl y in XP main unit through the VGA connector according to Posiflex techn ical information. Do not connect other mo ni tor to thi s port before the power in this port is disabled. Note: When 2 nd display is connected, the screen display of s ys[...]
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Page 17
Page 16 required drivers w ill be availab le on our w eb : http:// www.posiflex.co m . Then follow instructions fro m your system integrator for software recovery. Operating System Installation This produ ct is high ly profess ionalized equipm e nt. The i nstall ation of an OS int o a m achine w ithout any preloaded OS could be a m ajor dif ficulty[...]
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Page 18
Page 17 unexpected result e ven if the batter y is not i n work. The UPS b attery can su pport basical ly t he data preserv ation and sm ooth operation du ring intermittent or up to 30 minutes. Battery replacement: In the preloaded OS for Jiva syste m , there is a built in utilit y Po wer Manag er that will interface the UPS battery monitor status [...]
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Page 19
Page 18 Please notice that if th e XP system is improperly tu rned off before a com plete boot up procedu re, the abov e preset po w er on control fun ctions will be disabled until next turning o ff after a co mplete boot up. Storage Device The standard sy stem storage dev ice is 2.5” SATA HDD in th e main unit. This device can be replaced with a[...]