English dropdown-ico

Promise Technology 4600 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Promise Technology 4600, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Promise Technology 4600 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Promise Technology 4600. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Promise Technology 4600 should contain:
- informations concerning technical data of Promise Technology 4600
- name of the manufacturer and a year of construction of the Promise Technology 4600 item
- rules of operation, control and maintenance of the Promise Technology 4600 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Promise Technology 4600 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Promise Technology 4600, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Promise Technology service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Promise Technology 4600.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Promise Technology 4600 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    S UPER S WAP 4600 U SER M ANUAL V ersio n 1.0a[...]

  • Page 2

    SuperSwap 4600 User Manual ii Copyright © 2006 Promise T echnolo gy , I nc. All Righ ts Res erved. Copyri ght by Promise T echnology , Inc. (Pro mise T echnol ogy). No p art of this manual may be re produced or t ransmitte d in any form without the expressed, written permission of Promise T echno logy . T rademarks Promise , and the Promi se logo [...]

  • Page 3

    Notices iii Radio Frequency Inte rfere n ce S t a tem ent This equ ipmen t has be en teste d and fou nd to compl y with the limit s fo r a Class B digit al devic e, purs uant t o Par t 15 of t he FC C Rule s. The se lim it s are d esi gned t o provi de re aso nable prot ectio n agai nst ha rmfu l int e rfer ence in a res ide ntia l inst allation. T[...]

  • Page 4

    SuperSwap 4600 User Manual iv[...]

  • Page 5

    v Content s Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 About Th is Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Specifi cations . . . . . . . . . . .[...]

  • Page 6

    SuperSwap 4600 User Manual vi[...]

  • Page 7

    1 Chapter 1: Introductio n • About This Manual , below • Ove rvie w , page 2 • S pecifications , page 3 • Key Featu res, p age 3 Thank y ou for purcha sing Promise T ech nology’ s SuperSw ap 4600 intern al disk driv e enclosure. About This Manu al This U ser Manual de scr ib es ho w to s et up, u se an d main tain th e Super Swa p 4600 in[...]

  • Page 8

    SuperSwap 4600 User Manual 2 Overview The Super Swap 4600 drive encl osure inst alls eas ily into thre e contig uous 5.25- inch c omponent bay s in your pe rsonal c omputer or w orkstatio n. SuperSwa p 460 0 driv e ca rrier an d enc losur e e xtend th e dat a stora ge cap a bilities of your s ystem by adding up to four additi onal 3.5-i nch or 2.5-[...]

  • Page 9

    Chapter 1: Introduction 3 Figure 2. SuperSwap 460 0 Rear V iew Specificati ons • Fits most 3.5-inc h and 2.5-inc h form factor SA T A or SAS d isk drives • Occup ies three co ntiguous 5.2 5-inch co mponent bay s in PC cha ssis • S tan dard Serial A T A interfac e • Built -in Enclosure , Array S tat us and Dr ive Activity L ED indicato rs ?[...]

  • Page 10

    SuperSwap 4600 User Manual 4 • Suppo rts sta ndard 10,000 rpm and 15 ,000 rpm SAS dis k drives • Combine with Promise Se rial A T A RAID produc ts to prov ide striping (RAID 0), mirror ing (RAID 1), di stributed parity (R AID 5) and mirrori ng/stripin g (RAID 10) at th e hardware level • Support s Promise Se rial A T A RAID product s • Supp[...]

  • Page 11

    5 Chapter 2: Inst allation • Unp ack your Sup erSwap 4600 (below) • Ins tall th e Encl osure (below ) • Inst all a Disk Drive (p age 1 1) • Remove a Disk D riv e (p age 14) Unpack your SuperSwap 4600 The Super Swap 4600 bo x cont ains the fol lowing ite ms: There are two phases to inst all the Supe rSwap 4600 i nto your com puter: • Ins t[...]

  • Page 12

    SuperSwap 4600 User Manual 6 4. Remov e the drive c arriers from t he SuperSwap 4600 encl osure and se t them as ide. 5. If your PC chassis us es slid e bracket s (above), att ach two slides to ea ch side of the SuperSwap enclosure. Otherwise, continue with S tep 6.[...]

  • Page 13

    Chapter 2: Installation 7 6. Careful ly slide th e SuperSwap 4 600 enclosu re into the dri ve bays. 7. Align the front of th e housing as sembly with the front o f your compu ter . 8. If yo ur PC chassis has fixe d mounting b racket s, inst all and sn ug the eig ht screws i nto the eight threaded mou nting holes (four on eac h side) of th e housin [...]

  • Page 14

    SuperSwap 4600 User Manual 8 9. C onnec t a Ser ial A T A ca bles f rom yo ur Fas tTrak or Su perTrak Con t roll er card. Promise rec ommends conn ecting the Se rial A T A cables in Por t number order . For exam ple, the to p connector i s Port 1 and i t connect s to Port 1 o n the Fast T rak contro ller card, as shown abo ve. 10. Co nnect the 3-to[...]

  • Page 15

    Chapter 2: Installation 9 1 1. Option al. If you are ins t al li ng mul tip le Supe rSw ap 460 0s , inst a ll a 6-pin dais y -ch ai n cab le fro m the da isy -chai n OUT c onnec tor o f the f irst SuperSwa p to the dais y-chain IN connector of the seco nd. Y ou c an daisy-ch ain up to two SuperSwap 4 600 enclosu res. Daisy Chain 6-pi n Cabl e Daisy[...]

  • Page 16

    SuperSwap 4600 User Manual 10 12. Co nnect three of your com puter’s intern al power ca bles to t he power connec tors on the ba ck of the SuperSwap enclo sure. Provide a direct conn ection to the power supply for all three Su perSwap power connec tors. 13. Se t th e Se qu enti al S tartup s w it ch to ON . See “Se que nti al S tartup O pti on?[...]

  • Page 17

    Chapter 2: Installation 11 Sequential S t artup Option Sequenti al S ta rtup enables SuperSwap to s tart on e disk driv e at a time in order to eliminate a sudden he avy draw on the com puter ’s power suppl y . The sw itch is locate d on the b ack of the Sup erSwap encl osure (see ab ove). ON is to the lef t, OFF is to the right. The ON s etting [...]

  • Page 18

    SuperSwap 4600 User Manual 12 1. Carefully pla ce a SA T A or SAS disk driv e i nto t he d riv e ca rrie r and sl ide it al l the way to the back . 2. Inst all and ti ghten the f our mounti ng screws thro ugh the sides of the dr ive carrier (a bove).[...]

  • Page 19

    Chapter 2: Installation 13 2.5-inch Drive 1. Careful ly lay the d isk drive a nd bracke t into the driv e carrier . Be sure the data and power c onnectors fa ce out tho ugh the sl ot in the car rier .. 2. Carefully turn the driv e carrier over a nd support t he disk drive . Insta ll the four counters ink screws through the holes in the bottom of th[...]

  • Page 20

    SuperSwap 4600 User Manual 14 Inst all Drive Carrier into Enclosure 1. Careful ly slide th e drive c arrier into t he housing a ssembly wi th the hand le turned ou t all the wa y . 2. As the c arrier snap s into pl ace, the hand le will swi ng inward. 3. Press the handle flat against t he drive carri er to fully s eat it. Remove a Disk Drive 1. Pul[...]

  • Page 21

    Chapter 2: Installation 15 RAID Management Software (WebP AM) Y ou can combi ne Su perSwa p 460 0 with a Pr omise Fas tT r ak RAI D Con trolle r and Web P AM Software on yo ur PC. We bP AM provides a graph ic user interf ace (GUI) for array managem ent and encl osure mon itoring. The scree n abov e ap pea rs w hen you cl ic k the SuperSw a p icon i[...]

  • Page 22

    SuperSwap 4600 User Manual 16[...]

  • Page 23

    17 Chapter 3: T rou blesh ooting •L E D s ( b e l o w ) • Interpr et LED Displays (page 18) • Disk D rive Repla cement (p age 21) • Fan Repl acem en t (pag e 22) • Cont act T echnical Su pport (page 23) LEDs Figure 1. SuperSwap 460 0 has one LE D for Enclosure S tatus an d two LEDs for e ach disk drive Note As long as the WebP AM Software[...]

  • Page 24

    SsuperSwap 4100 User Manual 18 T roubles hooting is b ased on obs erving and an alyzing LED c olors. There are three types of LEDs on SuperSwap 460 0: • Encl osure – Repo rts enclo sure cond itions incl uding vo ltage, termpera ture and fan s peed • S tatus – Reports specific d isk drive c onditions • Activity – Report s read and write [...]

  • Page 25

    Chapter 3: Troubleshooting 19 Event: A Stat us LED is amber (yellow). Cause: The disk d rive is spi nning up a s the compu ter is bootin g. W ait for th e comput er to finish. I f the comput er is fully b ooted, the drive could be Critical and in the process o f rebuilding . The LED will return to gree n status when the rebuild is com plete and suc[...]

  • Page 26

    SsuperSwap 4100 User Manual 20 Event: The Enclosure LED is a mber (yellow). Cause: There is one inciden t of volt age, tem perature o r fan speed is out of specif ication. T he SuperSwap will still function. Fix: Ru n the W ebP AM softw are (on the Fa stT rak CD) and click o n Enclosure V iew for specif ic informati on. If yo u do not have WebP AM,[...]

  • Page 27

    Chapter 3: Troubleshooting 21 Event: W ebP AM report s tempe rature out of spe cification. Cause: The enc losure tempe rature has risen above 52 ° C (126 ° F). Fix: V erify that all th e drive carrie rs are pro per ly inst al led in the enc losu re. Check fan opera t io n us in g W ebP AM. If thes e are OK, pow e r dow n the PC and open the case.[...]

  • Page 28

    SsuperSwap 4100 User Manual 22 Fan Replacement T o replace a f an on the S uperSwap 4 600, do the fo llowing: 1. Power down the PC. 2. Remov e the Supe rSwap enc lo su re from the PC chassis . 3. Remov e the two mou ntin g scr ew s on the fan. 4. Pull the fan from the two mounting pins and the wire away fr om the brack et. Do not bend the b racket.[...]

  • Page 29

    Chapter 3: Troubleshooting 23 Contact T echnical Support Promise T echnical Support pr ovides se veral supp ort options fo r Promise user s to acces s informatio n and updates . We e ncourage yo u to use one o f our elec tronic servic es, whi ch prov ide p roduct inform ation u pdates for the most ef ficien t serv ice and sup port. If you dec i d e[...]

  • Page 30

    SsuperSwap 4100 User Manual 24 Germany It aly Ta i w a n E-mail Support support-de @p rom ise-e me a.com Fax T echnical Support +49 (0) 2 31 56 76 48 - 29 Attn: T echnical Support Phone T echnica l Support +49 (0) 2 31 56 76 48 - 10 If you wish to write us for su pport: Promise T echno logy German y Europapl atz 9 44269 Do rtmund, Germany E-mail Su[...]

  • Page 31

    Chapter 3: Troubleshooting 25 China Limited Warranty Promise T echnol ogy , Inc. (“Promise”) warra nts that f or three (3) yea rs from the time of the deliv ery of the prod uct to the ori ginal end user: a) the pr oduc t will c onfor m to P romis e’s speci ficat ions; b) th e produc t will be free from defe ct s in mate rial and workman ship [...]

  • Page 32

    SsuperSwap 4100 User Manual 26 Disclaimer of other warranties This w arranty cove rs only p arts an d labor , and exclu des coverag e on sof tware item s as expr essly set above . Except a s expressl y set forth ab ove, Promise DISCLAIMS any warranties, express ed or imp lied, by st atute or otherwise, regarding t he product , including, withou t l[...]

  • Page 33

    Chapter 3: Troubleshooting 27 Y our Responsibilities Y ou are responsibl e for determin ing whether the product is a ppropriate for y our use and will interf ace with your equipmen t without m alfunction o r damage. Y ou are a lso respons ible for back ing up your d ata be fore inst alling any product a nd for regul arly backin g up your d ata af t[...]

  • Page 34

    SsuperSwap 4100 User Manual 28 Y ou m ust follow the packagi ng guidel ines for return ing product s: • Use the ori ginal shipp ing ca rton an d packag ing • Include a summary of t he produc t’s probl em(s) • Write an attent ion line o n the box with the RMA numbe r • Include a copy of p roof of purchas e Y ou are responsibl e for the cos[...]