Promise Technology SmartStor NS4600 manual

S MAR T S TOR NS4600 Product Manual Ve r s i o n 1 . 0[...]

SmartStor NS4600 P roduct Manual ii Copyright © 2009 Promise T echnolo gy , Inc. All Right s Res erved. Copyri ght by Prom ise T echnology , Inc. (Promi se T echnology ). No p art of this manual may be reproduc ed or t ransmitte d in an y form with out the express ed, written permiss ion of Prom ise T echnolog y . T rademark s Promise , and the Pr[...]

iii Content s Chapter 1: Introduction to SmartStor . . . . . . . . . . . . . . . . . . . . . . . . . 1 About Th is Manua l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Protocol Sup port . . . . . . . . . . . . . [...]

SmartStor NS4600 P roduct Manual iv Chapter 3: Connect ing to the Sm artStor , cont. Connectin g a USB P rinter to S martStor . . . . . . . . . . . . . . . . . . . . . 4 1 Setting u p the Print S erver on Sma rtStor . . . . . . . . . . . . . . . . . . . . 42 Setting u p Windows Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 [...]

Contents v Chapter 6: SmartNAV I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 5 Working wi th SmartNAV I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 5 Opening the MSN W indow . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Opening the Main W indow . . . . . . . . . . . . . . . . . . [...]

SmartStor NS4600 P roduct Manual vi Chapter 6: SmartNAVI, cont. Managing Back ups, con t. Deleting a Schedul ed Back up . . . . . . . . . . . . . . . . . . . . . . . . . . 9 3 Restoring Bac ked-up File s . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Viewing the Backup E vent Log . . . . . . . . . . . . . . . . . . . . . . . . . 94 Savi[...]

Contents vii Chapter 6: SmartNAVI, cont. Managing Downloa ds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 9 Adding a Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 9 Drag and Dro p Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Windows . . . . . . . . . . . . . [...]

SmartStor NS4600 P roduct Manual viii Chapter 7: PASM, cont. Navigating i n PASM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Logging o ut of PA SM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 9 Setting u p SmartStor wi th the Setu p Wizard . . . . . . . . . . . . . . . . . 13 0 Step 1 Sc r[...]

Contents ix Chapter 7: PASM, cont. Managing File & Prin t Service s, co nt. Enablin g and Disa bling Pl ug-ins . . . . . . . . . . . . . . . . . . . . . . . 14 3 Enablin g Plug-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Disabling P lug-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Viewing a Lis[...]

SmartStor NS4600 P roduct Manual x Chapter 7: PASM, cont. Making M anagem ent Set tings, co nt. Deleting a n Email Alert Recipie nt . . . . . . . . . . . . . . . . . . . . . . 161 Upgradin g the System Firmware . . . . . . . . . . . . . . . . . . . . . . 16 1 Adding A pplicati on Plug-i ns . . . . . . . . . . . . . . . . . . . . . . . . . . 16 1 Re[...]

Contents xi Chapter 9: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Respondi ng to an Au dible Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Checking th e System St atus LE D . . . . . . . . . . . . . . . . . . . . . . . . . 182 Checking Disk S tatus LEDs . . . . . . . . . . . . . . . . . . . . .[...]

SmartStor NS4600 P roduct Manual xii[...]

1 Chap ter 1: Intro duct ion to Sm artS tor • About This Manual (pa ge 1) • Architec ture (page 2) • Protocol Supp ort (page 2) • Key Bene fits (pag e 2) • S pecificati ons (pa ge 3) • Com pati ble Ba ckup Softw are (pag e 4) • Client O S Support (pa ge 4) • Browser Sup port (p age 4) Promise T echnol ogy’ s SmartS tor NS4600 is a[...]

SmartStor NS4600 P roduct Manual 2 Architecture The Smart S tor N S4600’ s arc hitecture is based on the In tel IOP321 , 600 M Hz microp rocessor and the Prom ise PDC4 2819 Serial A T A RAID Controll er . The Gigabi t Ethernet p ort is used fo r the dat a trans fer and m anagemen t. The USB ports are used for a p rinter , expa nsion driv es, and [...]

Chapter 1: Introduction to SmartStor 3 Specificati ons • Disk dri ve suppo rt: • Four 1. 5 Gb/s o r 3 Gb /s SA T A 3.5-inch di sk drive s • Conforms to Seria l A T A 1.0 specification and Se rial A T A II: Extensions to Serial A T A 1.0 spe cificati on (SA T A II, phase I spe cificati on) • SA T A specification of 3 Gb/s transfers wi th CRC[...]

SmartStor NS4600 P roduct Manual 4 • Power-on Automatic support • Har dwa re m oni tori ng of : • T emperature, Ope rating: 5° to 35°C (41 ° to 95°F) • Humidity , Opera ting: 10 to 85 pe rcent • Dimen sions (H x W x D): 188.2 x 152.5 x 229.6 m m (7.4 x 6.0 x 9.0 in) • Wei ght: 2.5 kg (5. 5 lbs) w ithout driv es Compatible Backup Sof[...]

5 Chapter 2: Inst allation and Setup • Unpa ckin g the S mar tS tor NS46 00 (pag e 5) • Ins talli ng Di sk D riv es (pa ge 7) • Conne cting to th e Network (pa ge 8) • Conne cting the Power (pag e 8) • Ins talli ng t he So ftwa re • OS Suppo rt (page 8) • Inst allati on: Windows (pa ge 9) • Inst allati on: Macin tosh (p age 12) • [...]

SmartStor NS4600 P roduct Manual 6 Figure 1. SmartS tor NS46 00 Front V iew Figure 2. SmartS tor NS 4600 Rear V iew Disk Drive Drive Carrier Disk Activ ity LED Ethernet Activity LED One T ouch Backup Button Disk S tatus LED Note: Thi s SmartS tor is shown with out the front door . System S tatus LED Front Door Lock Power Connec tion USB Connec tion[...]

Chapter 2: Installation and Set up 7 Installi ng Disk Drives Y ou can pop ulate t he SmartS tor NS4600 with SA T A 1.5 Gb/s o r 3.0 Gb/s disk drives. For opt imal p erforma nce, ins tall d isk d rives of t he sam e model and cap acity . Y our disk driv es will be come a RAID V olume on the SmartS tor . T o instal l disk dr ives: 1. Open th e door o[...]

SmartStor NS4600 P roduct Manual 8 4. Insert th e screw s through the holes in the drive ca rrier and in to the s ides of the di sk dr ive . • Inst all on ly the co unter-s ink screws suppli ed with t he Smar tS t or . • Ins tall f our s cre ws p er dr ive. • Snug each screw . Be careful not to over-t ighten. 5. Reinst all th e drive c arrier[...]

Chapter 2: Installation and Set up 9 Inst allation: W indows T o install th e SmartNA VI on a Win dows PC: 1. Insert th e CD into yo ur PC’s CD-ROM. 2. Doubl e-click the SmartNA VI inst aller icon (ri ght). 3. C lick t he Next button to be gin inst alla tion. The Lic ense Agree ment scre en appear s.[...]

SmartStor NS4600 P roduct Manual 10 4. Click th e “I accep t the te rms...” opt ion, th en click the Next button. The Ch oose De stination Loca tion scre en appears . 5. Option al. Click the Browse... bu tton to choose a new ins tall l ocation f or the softw are. Click the Next button. The Re ady to Ins tall s creen appears.[...]

Chapter 2: Installation and Set up 11 6. C lick t he Insta ll button to procee d with ins tallati on. When the inst alla tion is f inish ed, the fin al ins tallat ion sc reen appe ars. 7. C lick t o Finish butt on to c lose the instal ler . With the Onli ne Regis tration box che cked, yo ur brows er will o pen an d go directly to the Promis e produ[...]

SmartStor NS4600 P roduct Manual 12 The ins taller adds a SmartNA VI icon to the: •S t a r t m e n u • App lic ati on t ray SmartNA VI loads automatic ally ev ery time y our Windo ws OS st art s. Inst alla tion: Ma cintosh T o install th e SmartNA VI on a Ma cinto sh PC: 1. Insert th e CD into yo ur PC’s CD-ROM. 2. Doubl e-click the SmartNA V[...]

Chapter 2: Installation and Set up 13 4. C lick t he Next button to be gin inst alla tion. The Lic ense Agree ment scre en appear s. 5. Click th e “I accep t the te rms...” opt ion, th en click the Next button.[...]

SmartStor NS4600 P roduct Manual 14 The P re-I nstall ati on Su mmary s cre en ap pear s. 6. C lick t he Insta ll button to beg in the in sta llation. The I nstall Compl ete scree n appea rs.[...]

Chapter 2: Installation and Set up 15 7. C lick t he Next button to conti nue. The Onl ine Reg istration screen ap pears.[...]

SmartStor NS4600 P roduct Manual 16 8. C lick t o Done but ton t o cl ose t he i nstalle r . With the Onli ne Regis tration box che cked, yo ur brows er will o pen an d go directly to the Promis e product regi stration w ebsite. Tha nk you for t aking the time to regist er . The ins taller adds a SmartNA VI icon to the: •D o c k • App lic ati o[...]

Chapter 2: Installation and Set up 17 Setting up the SmartS tor The Smart NA VI performs the setu p proc edures on your SmartS tor . After the procedu re is done , you will have a default f older o n the SmartS tor , set up as a network d rive on your PC. Y ou can cha nge the ne twork s ettings, c reate RAID volume s, add and mou nt folders on your[...]

SmartStor NS4600 P roduct Manual 18 3. Doubl e-click the NS460 0 in th e NAS list. 4. T yp e admin in the Usernam e, Passw ord, and C onfirm f ields, the n cli ck the Login butt on. This ac tion crea tes a defa ult us er and log s the defa ult us er into Sma rtNA VI. The Mai n Window opens.[...]

Chapter 2: Installation and Set up 19 5. Choos e a Setup M ode and c lick th e button: • One Cl ick S etup – Loads a col lection o f default s etting s. Recomm ended for most u sers. • Advanced S etup – Enabl es yo u to make your o wn setti ngs. Recomm ended for a dvanced users. 6. C lick t he OK button to co ntinue. If yo u chose On e Clic[...]

SmartStor NS4600 P roduct Manual 20 9. Choos e the foll owing v alues fro m their res pective dropdo wn menu s: •T i m e z o n e •Y e a r •M o n t h •D a y • T ime in Hours, M inutes, a nd Sec onds 10. Click the Next butto n to conti nue. 1 1. Choos e Automati c or Manu al RAID V olume creatio n. If yo u chose Manual, c hoose the type of [...]

Chapter 2: Installation and Set up 21 Y ou can now copy fi les to an d from the fol der on the SmartS tor . T o access this fo lder from other PC s, see “C hapter 3: Connec ting to the SmartS tor” on pa ge 29. T o create addi tional RA ID V olumes and f olders, s ee “Chapt er 7: P ASM” on page 123.[...]

SmartStor NS4600 P roduct Manual 22 Connecting to P ASM The Prom ise Adv anced S torage Manage r (P ASM) soft ware is f actory -insta lled on the Smart S tor s ystem. P ASM runs in the brow ser on yo ur PC. Y ou can access P ASM: • Direct ly in your brow ser . See p age 23 . • Fro m Smart NA VI. Se e page 2 4. • Using Bon jour . See p age 26.[...]

Chapter 2: Installation and Set up 23 P ASM in your Browser T o log into P ASM in your browser : 1. S tart your Bro wser . 2. In the Brows er addres s field, ty pe in the IP address of the Sma rtS tor . See “Find ing the Sm artS tor ’s IP Address” on pa ge 22. Note th at the IP ad dress shown bel ow is on ly an ex ample. The IP add ress you t[...]

SmartStor NS4600 P roduct Manual 24 4. T yp e admin in both the Us er Name and Password field s, then c lick the Login butt on. The use r name and p assw ord are ca se se nsitive. For more informatio n about P ASM, se e “Chapte r 7: P ASM” on page 123. P ASM in Smart NA VI T o log into P ASM from SmartNA VI: 1. Doubl e-click the SmartNA VI icon[...]

Chapter 2: Installation and Set up 25 Y our default b rowser s tart s and the P ASM login s creen dis plays. 4. T yp e admin in both the Us er Name and Password field s, then c lick the Login butt on. The use r name and p assw ord are ca se se nsitive. For more informatio n about P ASM, se e “Chapte r 7: P ASM” on page 123.[...]

SmartStor NS4600 P roduct Manual 26 P ASM in Bonjour Bonjour i s a servi ce disc overy pro tocol for l ocal area network s. T o use Bonjour , you m ust ha ve a B onj our- capab le br owse r . Method 1 T o log into P ASM from Bon jour: 1. S tart your Bro wser . 2. C lick t he Show all bookmarks icon. The Co llection s list ap pears. 3. Under t he Co[...]

Chapter 2: Installation and Set up 27 The P ASM log in s cre en di spl ays. 4. T ype the user name and pas sword i n the resp ective fi elds, then cli ck the Login butt on. The defa ult us er name is adm in . The default p assword is admi n . The use r name and p assw ord are ca se se nsitive. For more informatio n about P ASM, se e “Chapte r 7: [...]

SmartStor NS4600 P roduct Manual 28 Shutting Down the SmartSt or T o shut down the Sm artS tor , pr ess and h old the po wer butto n for five seco nds. The syste m stat us LED tu rns red, th en goes d ark. Figure 4. Press and hold t he Power butto n for 5 second s Figure 5. System status LED turns red, then goes da rk T o restart th e SmartS tor , [...]

29 Chapter 3: Con necting to the SmartStor • Setting u p a Netw ork Drive on a Windo ws PC (p age 2 9) • Setting u p a Network Drive on a UNIX o r Linux PC (page 33) • Setting u p a Netw ork Drive on a Mac intosh PC (p age 37) • Conne cting a USB Pri nter to SmartS tor (page 41 ) • Setting u p the Print Se rver on Sm artS tor (page 42) ?[...]

SmartStor NS4600 P roduct Manual 30 3. In the Com puter nam e field, ty pe the IP a ddress of the SmartS tor and click the Sear ch button. See “Find ing the Sm artS tor ’s IP Address” on pa ge 22. The Smart S to r appears in the search result s list. 4. Doubl e-click the SmartS tor to show the Pu blic fold er and any other f olders you have c[...]

Chapter 3: Connecting to the Smart Stor 31 5. Right-c lick th e folder you wa nt and ch oose Map Net work Driv e from the dropd own menu. The Map Netwo rk Drive dialo g box app ears. 6. In the M ap Network Drive d ialog bo x, cho ose a driv e letter a nd click the Finish button. 7. Doubl e-click the My Comp uter ico n on your Windows desktop .[...]

SmartStor NS4600 P roduct Manual 32 The fold er on t he Smar tS tor appears unde r My Comp uter as a netw ork drive . Y ou can now copy fi les to an d from the fol der on the SmartS tor . SmartS tor (NS4600) un der Network Drives[...]

Chapter 3: Connecting to the Smart Stor 33 Setting up a Networ k Drive on a UN IX or Linux PC Before yo u can access the SmartS tor from a UNIX or L inux PC, you mus t configu re the Sm artS tor to comm unicate with U NIX and Li nux. On a W indows or Macintosh PC Setting up UNIX/Linux Service T o set up acces s from a UNI X or Linu x PC: 1. Start P[...]

SmartStor NS4600 P roduct Manual 34 T o set up UNIX/Lin ux file sha ring: 1. In the T ree, click the Sharing Se tup icon, th en cl ick the UNIX/ Linux Sharing tab. 2. Choos e a folder from th e Folder N ame drop down me nu. 3. In the New I P Addres s field, type the IP a ddress of the UNIX or Lin ux PC from whic h you will access this fol der , the[...]

Chapter 3: Connecting to the Smart Stor 35 On the Linux PC with Graphic Desktop This pro cedure is for a Re dHat Ente rprise Lin ux 4 conf igurati on. If you run a differ ent versi on o f Linu x, yo u mi ght ha ve t o adap t the p roc edu re. S ee you r OS doc umen tation . 1. From the Applic ations m enu, choo se Networ k Ser ver s . 2. In the Net[...]

SmartStor NS4600 P roduct Manual 36 5. T ype the user name and passw ord in the respe ctive field s, then clic k the OK button. The defa ult us er name is adm in . The default p assword is admi n . The use r name and p assw ord are ca se se nsitive. Leave t he Do main fie ld bla nk. The f older open s. Y ou can now co py files to and from the fo ld[...]

Chapter 3: Connecting to the Smart Stor 37 Setting up a Network Drive on a Macintosh PC Before yo u can ac cess the SmartS tor from a M acintos h (Mac OS X) PC , you must c onfigur e the Smart S to r to comm unicat e with the MacO S. In P ASM 1. Start P ASM. See “P ASM in your Browser” on p age 23, “P ASM in SmartNA VI” on p age 24, or “P[...]

SmartStor NS4600 P roduct Manual 38 T o set up Macin tosh f ile sh aring: 1. In the T ree, click the Sharing Se tup icon, th en cl ick the W indows/ Macintosh/FT P Sharing tab. 2. Check the Mac intosh protoc ol box. 3. Choos e a folder from th e Folder N ame drop down me nu. 4. I n th e User /Gr oup l ist, hig hli ght t he na me o f a us er or grou[...]

Chapter 3: Connecting to the Smart Stor 39 On the Macintosh Desktop 1. From the Go menu, c hoose Connect to Server . 2. In the Con nect to Serv er dia log box, type af p://192.168.1.214 and cl ick t he Connect button. Note th at the IP ad dress shown bel ow is on ly an ex ample. The IP add ress you typ e in th e dialog box on yo ur Macin tosh wi ll[...]

SmartStor NS4600 P roduct Manual 40 The use r name and p assw ord are ca se se nsitive. 4. In the NS460 0 dialo g box, click the folder you w ant, then cli ck the OK button. 5. In the N S4600 Welc ome s creen, cl ick the OK bu tton.[...]

Chapter 3: Connecting to the Smart Stor 41 A windo w opens on the M acintosh desktop to acces s the fol der on the SmartS tor . Y ou can now copy fi les to an d from the fol der on the SmartS tor . Connecting a USB Printer to SmartS tor T o connect a USB printe r to the SmartS tor: 1. Set up yo ur prin ter and instal l the p rinter driv ers onto y [...]

SmartStor NS4600 P roduct Manual 42 Setting up the Print Server on Smart S tor T o set up the SmartS tor ’s print s erver: 1. Start P ASM. See “P ASM in your Browser” on p age 23, “P ASM in SmartNA VI” on p age 24, or “P ASM in Bonjo ur” on p age 26. 2. In the T ree, on the l eft sid e of the P ASM screen, c lick the + beside th e Fil[...]

Chapter 3: Connecting to the Smart Stor 43 Setting up Windows Printin g If your p rinter c ame with a utomatic co nfigura tion sof tware, you might ha ve to comple te this p rocedu re first to c reate a connect ion p ath. The n use the configu ration so ftware . T o set up prin ting on a W indows PC: 1. On the Windows desktop , doubl e-click the My[...]

SmartStor NS4600 P roduct Manual 44 6. When the warn ing mess age abou t printe r drivers a ppears , click the OK button to conti nue. 7. I n th e Add P ri nter Wiza rd, c lick the Manu fac tur er an d mod el n ame o f yo ur USB printer , then click the OK button. 8. T o verify prin ter inst allation , in th e Window s S t art menu , choo se Settin[...]

Chapter 3: Connecting to the Smart Stor 45[...]

SmartStor NS4600 P roduct Manual 46 Set ting up Lin ux P rint ing This pro cedure is for a Re dHat Ente rprise Lin ux 4 conf igurati on. If you run a differ ent versi on o f Linu x, yo u mi ght ha ve t o adap t the p roc edu re. S ee you r OS doc umen tation . 1. From the Applic ations m enu, choo se Syste m Settings , th en Printing . Printer co n[...]

Chapter 3: Connecting to the Smart Stor 47 7. H igh lig ht USBPTR01 and click t he Forw ard button. The Authe nticat ion dialo g box ope ns. 8. In the Use r name and Pass word fiel ds, type admin , then click the OK button. The use r name and p assw ord are ca se se nsitive. The Printe r Model d ialog box opens . 9. From the dropdo wn menu , choose[...]

SmartStor NS4600 P roduct Manual 48 10. Clic k the Finish button. USBP TR01 is added to y our printe r list.[...]

Chapter 3: Connecting to the Smart Stor 49 Setting up Macintosh Printing T o set up prin ting on a M acintos h PC: 1. F rom the Ap ple Me nu, choose System Preferenc es . 2. Doubl e-click the Print & F ax icon . 3. C lick t he Setup Printers button. 4. In the Prin ter List, c lick th e Add icon. The Printe r List displays a new p anel. 5. In th[...]

SmartStor NS4600 P roduct Manual 50 The pr inter lis t disp lays a ne w pa nel. 8. Highl ight the USBP TR01 in the list. USBPR T01 represe nts th e USB print er connected to the SmartS tor . 9. In the Prin ter Mo del po pup menu, choos e the ma ke of y our printe r . 10. In th e Model Nam e list , ch oose t he mo del of you r prin ter . 1 1. Click [...]

Chapter 3: Connecting to the Smart Stor 51 Connecting a USB Drive T o connect a USB dri ve to the SmartS tor , attach the USB cabl e from your external drive to one of the USB conne ction s on the b ack of th e SmartS tor . If you have a USB memory stick, attach it d irectly t o one o f the USB conn ections or use a USB cabl e, whic hever is more c[...]

SmartStor NS4600 P roduct Manual 52 Windows PC The USB drive appe ars as a folder on t he Smart S tor whe n you cre ate a n etwork drive on a Win dows PC. Follow the proced ure “Setting u p a Netw ork Drive on a Windows PC” on p age 29, but cho ose th e usbdis k folder i nstead of the pub lic fo lder . Linux PC The USB drive appe ars as a folde[...]

Chapter 3: Connecting to the Smart Stor 53 Follow the proce dure “Se tting up a Network D rive on a UNIX or Linux PC” o n page 33, bu t choose the USBDISK folde r inste ad of the PUBLIC folde r . Macintosh PC The USB drive appe ars as a folder on t he Smart S tor whe n you cre ate a n etwork drive on a Mac intosh PC . Follow the proce dure “S[...]

SmartStor NS4600 P roduct Manual 54 Setting-up Apple iTunes The Firef ly Me dia Server p lug-in enables SmartS tor to be a shared resource in the Apple iT unes user interf ace. Y ou must perf orm the se tup operati on on th e PC where you inst alled Sm artNA VI. Downloading the Firefly Plug-in T o download the Firefly M edia Serv er plug-in: 1. Dow[...]

Chapter 3: Connecting to the Smart Stor 55 After a few moments, th e plu g-in is ad ded . 7. C lick t he Configure Plugin bu tton. The new ly adde d plug- in appears in the li st. It s Servic e S tatus is OFF . 8. Click the plug -in to cho ose it . The plug -in’ s name turns red. 9. C lick t he Enable button . Aft er a mome nt, the Service S tatu[...]

SmartStor NS4600 P roduct Manual 56 Inst alling and Configur ing Apple iT unes Aft er you hav e inst alled the Firefl y plug -in, your s ystem i s ready t o inst all an d configu re iT unes. 1. Go to t he App le w ebsi te an d do wnlo ad i Tunes. 2. Inst all iT unes onto y our PC. 3. Be sure y our Sma rtS tor is running an d conn ected to your netw[...]

Chapter 3: Connecting to the Smart Stor 57 SmartS tor[...]

SmartStor NS4600 P roduct Manual 58[...]

59 Chapter 4: On e T ouc h Backup • Enabl ing One T ouch Bac kup (p age 60 ) • Creatin g a Backup Sc hedul e (page 62) • Perform ing a On e T ouch Backup (p age 64) • V iewing Y our Backup Fil es (pa ge 65) • Restoring Backed-u p Files (p age 67) One T ouch Ba ckup ena bles you to ma ke a quic k, aut omated ba ckup of a select ed folde r [...]

SmartStor NS4600 P roduct Manual 60 Enabling One T ouch Backup T o enable On e T ouch Backup on the SmartS tor: 1. Doubl e-click the SmartNA VI icon in the Wi ndows applic ation t ray or Mac intosh Doc k (right). The MSN Window opens. 2. Click th e NS4600 in the NAS list. 3. C lick t he WW W icon to st art t he browser a nd ope n P ASM. Y our defau[...]

Chapter 4: One Touch Bac kup 61 4. T yp e admin in both the Us er Name and Password field s, then c lick the Login butt on. The use r name and p assw ord are ca se se nsitive. 5. In the T ree, c lick the + besi de the Backup i con, then click the Easy Ba ckup icon . 6. On the On e T ouch Backup tab , click the Enable butto n for One T ouch Backup S[...]

SmartStor NS4600 P roduct Manual 62 Creating a Backup Schedule For each folder you wan t to ba ckup, you mus t creat e a backu p sched ule. T o create a Backu p Schedul e in SmartNA VI: 1. Doubl e-click the SmartNA VI icon in the Wi ndows applic ation t ray or Mac intosh Doc k (right). The MSN Window opens. 2. Doubl e-click the NS460 0 in th e NAS [...]

Chapter 4: One Touch Bac kup 63 5. Do any of the fol lowing ac tions to selec t your bac kup folde rs: • Check the Backup My Dat a box – Sel ect s the My Docum ent s, Favorite s, and Desktop fo lders w ith all th eir conten ts. • Click the Add to Ba ckup icon (rig ht) – Open s the M y Docume nts fold er . Click a folder you want to ba ckup,[...]

SmartStor NS4600 P roduct Manual 64 8. Choos e the corre sponding valu es from th e dropdow n menus : • Number of hours • T ime of day in hours and minu tes • T ime of day an d day of the we ek 9. C lick t he Add button. The new ly creat ed sched ule ap pears in t he Sche dule L ist. The bac ked up fi les will a ppear on th e NAS in a folder [...]

Chapter 4: One Touch Bac kup 65 V iewi ng Y our Backup Files T o view your b ackup fil es on the SmartS tor: 1. On the Windows PC desk top, doub le-cli ck the M y Comp uter icon. 2. Under Ne twork Driv es, doub le-click the SmartS tor . 3. On the SmartS tor , find the Bac kup fold er . The Back up fol der cont ains the resul ts of the One T ouch Ba[...]

SmartStor NS4600 P roduct Manual 66 Backup folder of a USB Disk Backup folder of accoun t na me “B ill y” Back up fo lde r of account name “admin”[...]

Chapter 4: One Touch Bac kup 67 Restoring Backed-up Files Y ou can r estore all or any portion of the fil es in the BACKUPDA T A_your username folder o n the NAS system. Y ou can al so choos e to restore th e files to th eir origi nal locat ion on your PC or an alter native lo cation . The or iginal fi le stru cture is maint ained d uring bac kup a[...]

SmartStor NS4600 P roduct Manual 68 4. C lick t he Restore button. 5. Click the fold er whose conte nts yo u want t o resto re. Click the arrow icons to exp and the tree and n arrow you r choi ces. 6. Click a n option b utton for: • Resto re to origin al fol der – The b ackup fil es wil l overwri te the fil es on your PC • Restore to a spe ci[...]

69 Chapter 5: Media Center • Access ing Media C enter (pa ge 69) • Picture F iles (p age 71 ) • V ideo File s (p age 71) • Music Files (p age 71) Media Ce nter en ables yo u to pl ay your p icture, video, a nd music files fro m the SmartS tor and to do wnload t hose f iles to y our PC. Note th at there are two feat ures call ed Me dia Cen t[...]

SmartStor NS4600 P roduct Manual 70 The br owse r ope nin g scr een di spl ays. 3. C lick t he Media Cent er icon. The Med ia Cente r login screen d isplays . 4. T ype the user name and pas sword i n the resp ective fi elds. The defa ult us er name is adm in . The default p assword is admi n . The user name an d p assword are case sensiti ve. 5. Ch[...]

Chapter 5: Media Center 71 Picture File s Click the picture icon to acces s the files in the Smar tS t or PICTURE folder . Displa ying a Pict ure F ile T o display a picture, click the pict ure fil e icon or th e displa y icon for the picture fil e. Downloading a Pic ture File T o download a p icture, click the down load icon for the pic ture fi le[...]

SmartStor NS4600 P roduct Manual 72 Downloading a Music File T o download a m usic fi le: 1. Choos e and cli ck a mu sic fo lder by Brow se, Artis t, Album, o r Gen re to view your mu sic fi les. 2. Click the dow nload ic on for the m usic fil e. Making a New P laylist T o make a ne w Playlist : 1. Choos e and cli ck a mu sic fo lder by Brow se, Ar[...]

Chapter 5: Media Center 73 Click the Play All icon to p lay all o f the m usic fil es in the Playlist . Deleti ng a Pl aylis t T o del ete a Play list : 1. Click th e Playlis t folder icon to v iew yo ur Playlist s. 2. Click th e delete i con fo r the Playl ist.[...]

SmartStor NS4600 P roduct Manual 74[...]

75 Chapter 6: SmartN A VI • Work ing with Sm artNA VI (page 75 ) • Managi ng Users and Gro ups (p age 80) • Managi ng RAI D V olumes (pa ge 86) • Managi ng Backup s (pag e 89) • Managi ng Share Folders (p age 96) • Making Managem ent Set tings (p age 1 00) • Managi ng Downlo ads (page 10 9) • Using M edia Cen ter (pag e 1 14) • Ma[...]

SmartStor NS4600 P roduct Manual 76 The MSN Window list s all S martS tor units on th e network by their syst em name and I P address. Opening the Ma in Window T o open the M ain Windo w , do one of the followi ng actions : • If nei ther Windo w is op en – Dou ble-cl ick the SmartNA VI icon in the Win dows ap plica tion tray o r Macint osh Dock[...]

Chapter 6: SmartNAVI 77 Choosing a SmartNA VI Language On Windo ws PCs, SmartNA VI choos es the disp lay langua ge autom atically based on your OS lan guage se tting. O n Macin tosh PCs , you choose t he dis play languag e. T o choose a langua ge: 1. Op en the MSN Window . 2. From the dropdo wn menu s, ch oose Func tion > Lan guage , then cho os[...]

SmartStor NS4600 P roduct Manual 78 St ar ting the Adva nced Storage Manager (P ASM) This fea ture op ens Promise Advanced S torag e Man ager (P ASM) in your de fault browse r . See the P ASM online help or “Chapt er 7: P ASM” on p age 123 fo r more info rm atio n. MSN Window 1. Cli ck t he syst em in t he NAS List that you w ant to ope n in P [...]

Chapter 6: SmartNAVI 79 Locking the Smar tNA VI Window Y ou can loc k the MSN windo w without clos ing Smar tNA VI. Click the l ock icon at the top o f the M SN window . The lock icon turns red. Bef ore you ca n access the MSN window agai n, you must click the red lo ck icon and enter y our us er name a nd pas sword. Closing SmartNA VI T o clos e S[...]

SmartStor NS4600 P roduct Manual 80 Managing Users and Groups This ca tegory include s the f ollowin g topics : • Cr eati ng a U ser ( page 8 0) • Creatin g the De fault User (p age 81 ) • Cha ngin g Us er Pa sswor ds (pag e 81 ) • Chang ing Use r Permissi ons (p age 82 ) • V iewing a List of U sers (p age 82) • Deleti ng a User (p age [...]

Chapter 6: SmartNAVI 81 Creating the Def ault User This fea ture cr eates the default us er for SmartN A VI. T o create the d efault us er: 1. Go to th e MSN Wind ow . 2. C lick t he Default User icon (right) . The De fault User Se tting d ialog box opens. OR 1. Right-c lick th e SmartNA VI icon i n the app licati on tray . 2. Choos e Default User [...]

SmartStor NS4600 P roduct Manual 82 Changing User Permissions The Admi n user al ways has re ad and wr ite permis sion. All o ther use rs hav e read- only perm issi on by def ault . T o change pe rmission s: 1. Go to th e Main W indow . 2. C lick t he Share Folder ico n. 3. C lick t he Share Folder Permission bu tton. 4. Click the sha re folde r wh[...]

Chapter 6: SmartNAVI 83 2. C lick t he User Management icon. 3. C lick t he Create New Group button . 4. T ype a Gro up name i n the f ield prov ided. Up to 1 6 characters , A-Z, 0-9, and _. N o spa ces. 5. Option al. Mo ve me mbers to the Selected User l ist to add them. Or add t hem la ter . 6. C lick t he OK button. Vi ewing a List of Groups T o[...]

SmartStor NS4600 P roduct Manual 84 2. C lick t he User Management icon. 3. C lick t he Modify Group Member butt on. 4. Click the Grou p whose members hip you want to c hange . 5. Mo ve me mbers to the A vailabl e User list to dele te them. 6. C lick t he OK button. Deleting a Group Before you can del ete a Gr oup, you mu st first delete all o f th[...]

Chapter 6: SmartNAVI 85 T o set a quot a: 1. Go to th e Main W indow . 2. C lick t he User Management icon. 3. C lick t he Quot a ico n. 4. C lic k the user o r gr oup w hos e qu ota yo u want to a ssig n. 5. From the dropdo wn menu , choose the RAID V olume to whi ch the qu ota applies . 6. Click one of th e follo wing op tions: • Unlim ited •[...]

SmartStor NS4600 P roduct Manual 86 Managin g RAID V olumes This ca tegory include s the f ollowin g topics : • Creatin g a RAID V olume (pag e 86) • Expa nding a RAID V olume (page 8 6) • V iewing RAID V olume S tatus (pag e 87) • V iewing a List of R AID V olumes (pag e 87) • Rec re ating a RAI D V olume (page 88) Crea ting a RAID V olu[...]

Chapter 6: SmartNAVI 87 The RAID vo lume can tak e up to two hours to e xp and and in itialize , dependi ng on the size of you r disk drives. Vi ewing RAID V olume St atus RAID V olume st atus i ncludes : • V olume name •R A I D l e v e l • Capa city • Usage – Percent age of cap acity us ed • Disk dri ve mo del and c apa city T o view t[...]

SmartStor NS4600 P roduct Manual 88 Recrea ting a RAID V olume T o recreate a RAID vol ume: 1. Go to th e Main W indow . 2. C lick t he V olume Configuration icon. 3. C lick t he Recreate V olume butto n. 4. Choos e Automati c or Manu al RAID V olume creatio n. If yo u chose Manual, c hoose the type of RAID V olume you wa nt: • Maxim um Cap acity[...]

Chapter 6: SmartNAVI 89 Managing Backups This ca tegory include s the f ollowin g topics : • Doing a Backup Now (p age 89 ) • Schedul ing a Ba ckup (pa ge 91) • V iewing Backup Sc hedules (p age 92 ) • Chang ing a Sche duled Bac kup (p age 92) • Deleti ng a Sche duled B ackup (p age 93) • Restoring Backed-u p Files (p age 93) • V iewi[...]

SmartStor NS4600 P roduct Manual 90 4. C lick t he Backup button . The ba ckup be gins im media tely . MSN Window Befo re yo u ca n do a ba ckup fro m th e Smar tNA VI MS N Win dow , you mus t cr eate a back up sched ule. See “Scheduli ng a Back up” on page 9 1. 1. Cli ck t he syst em in t he NAS List whose ba ckup yo u want to run. 2. C lick t[...]

Chapter 6: SmartNAVI 91 Scheduling a Backup Y ou can sc hedule backup s b y the hour , day , or week. T o set a schedu le for bac king up fi les fr om your PC t o the NAS system (SmartS tor): 1. Go to th e Main W indow . 2. C lick t he SmartSYNC icon. 3. C lick t he Backup/Schedul e – NAS but ton. 4. Do any of the fol lowing ac tions to selec t y[...]

SmartStor NS4600 P roduct Manual 92 The new ly creat ed sched ule ap pears in t he Sche dule L ist. The bac ked up fi les will a ppear on th e NAS in a folder nam ed BACKUPDA T A_your username . Vi ewing Backup Schedules T o view t he lis t of cu rren t sche dul es: 1. Go to th e Main W indow . 2. C lick t he SmartSYNC icon. 3. C lick t he Schedule[...]

Chapter 6: SmartNAVI 93 Deleting a Scheduled Backup Deleti ng a sch eduled backup has no ef fect upon any f iles p reviou sly bac ked-up to the NAS s ystem (SmartS tor). T o delete a s cheduled back up: 1. Go to th e Main W indow . 2. C lick t he SmartSYNC icon. 3. C lick t he Schedule List b utton. 4. Click the sch edule yo u want to delete . 5. C[...]

SmartStor NS4600 P roduct Manual 94 • T ype the na me of an new fold er in th e field pro vided • Click the Fold er icon – Opens the My Do cume nts folder . Click a folder you w ant to use for a ta rget, th en click th e Open button 7. C lick t he Restore button. The resto ration begin s immediate ly . The amount o f time required de pends on[...]

Chapter 6: SmartNAVI 95 2. C lick t he SmartSYNC icon. 3. C lick t he Event Log button. 4. C lick t he Save button. 5. Option al. Change the fil e name or save to a diffe rent locati on. 6. C lick t he Save button i n the S ave dialo g box . Clearing the Event Log T o clear the Back up Event L og: 1. Go to th e Main W indow . 2. C lick t he SmartSY[...]

SmartStor NS4600 P roduct Manual 96 Managing Share Fol ders This ca tegory include s the f ollowin g topics : • Creatin g a Share Fo lder (p age 96 ) • Openin g a Shar e Folder (p age 96) • V iewing a List of Sh are Fol ders (p age 97 ) • Chang ing Shar e Folder Pe rmission s (p age 97) • Deleting a Share Fol der (pag e 97) • Mountin g [...]

Chapter 6: SmartNAVI 97 Vi ewing a List of Share Folders T o view a list of Share Fo lders: 1. Go to th e Main W indow . 2. C lick t he Share Folder ico n. 3. Doubl e-click the ind ividual sh are folder to view it s conte nts. Changing Share Folder Permissions The Admi n user al ways has re ad and wr ite permis sion. All o ther use rs hav e read- o[...]

SmartStor NS4600 P roduct Manual 98 5. C lick t he OK button. 6. C lick t he Delete button. 7. C lick t he Ye s button i n the first confi rmation box. 8. T yp e Ye s then cli ck the OK bu tton in the seco nd co nfirmation box. Mounting a Share Folder / Creating a Network Drive T o mount a share folder (Linux) or cr eate a ne twork dri ve (Windo ws[...]

Chapter 6: SmartNAVI 99 On Sm artNA VI T o set up a SmartS tor folder for T ime Mach ine back up s: 1. Go to th e Main W indow . 2. C lick t he Share Folder ico n. 3. C lick t he Mount Share Folder button. 4. Click the sha re folde r you wa nt to us e for T ime Mach ine ba ckup s. 5. Check the Support T imeMachine box. 6. C lick t he Mount button. [...]

SmartStor NS4600 P roduct Manual 100 Making Management Settings This ca tegory include s the f ollowin g topics : • Con fi gurin g a N AS S yst em (pa ge 100 ) • Cha ngi ng Ne twor k Set ti ngs (pag e 10 2) • Locatin g the Smart S tor (page 103 ) • Choosing a Defau lt NAS Sys tem (p age 10 3) • Enabl ing or Di sabling Event No tificatio n[...]

Chapter 6: SmartNAVI 101 Advanced S etup T o configure you r NAS sys tem usin g Advance d Setup: 1. Go to th e Main W indow . 2. C lick t he Setup Wizard icon. 3. C lick t he Advanced Setup button. 4. Choose Au tomati c (DHCP) or Manual network settings . If yo u chose Manual s ettings, t ype en tries f or each of the fol lowing param eters in the [...]

SmartStor NS4600 P roduct Manual 102 Changing Network Settings T o change yo ur network s etting s: 1. Go to th e Main W indow . 2. C lick t he NAS Management icon. 3. C lick t he Network Setting button. 4. Choose Au tomati c (DHCP) or Manual network settings . If yo u chose Manual s ettings, t ype en tries f or each of the fol lowing param eters i[...]

Chapter 6: SmartNAVI 103 Locating the SmartS tor This fea ture he lps y ou to phy sically locate a NAS system . T o locate a SmartS tor: 1. Go to th e MSN Wind ow . 2. Cli ck t he syst em in t he NAS List that you wan t to loc ate. 3. C lick t he Locate NAS ic on (right). On the NAS syst em yo u chose: • The buzz er s ounds thr ee t imes • The [...]

SmartStor NS4600 P roduct Manual 104 Disabling Event No tification T o disa ble eve nt not ifi cat ion : 1. Right-c lick th e SmartNA VI icon i n the app licati on tray . 2. U nch eck Event Notice in the popup menu. Vi ewing the System Eve nt Log NAS event s rep ort functi ons and s tatus of the NAS syste m. The Eve nt Log displa ys the 20 most rec[...]

Chapter 6: SmartNAVI 105 3. C lick t he Add Plugin butto n. 4. Do one of the following action s: • T ype the na me of the plug-i n file • Click the fold er icon , navigat e to the plug-in f ile, c lick it, t hen cl ick the Open button 5. C lick t he OK button. After a few moments, th e plu g-in is ad ded . 6. C lick t he Configure Plugin bu tto[...]

SmartStor NS4600 P roduct Manual 106 Enabling and Disa bling Plug-ins Enabling Plug-ins Y ou must ad d a plug-i n to Sma rtS tor before you ca n use this functio n. T o enable a p lug-in: 1. Go to th e Main W indow . 2. C lick t he NAS Management icon. 3. C lick t he Configuration Plugin but ton. 4. Click th e Plug-i n you want to ena ble. The plug[...]

Chapter 6: SmartNAVI 107 3. C lick t he Configuration Plugin but ton. 4. Click the Plug-i n you want to rem ove. The plug -in’ s name turns red. 5. C lick t he Remove button. 6. C lick t he Ye s button i n the conf irmation box. The plug -in is rem oved from Sm artNA VI. If you n eed the plug-in l ater , you can reinst all it. See “Addin g Appl[...]

SmartStor NS4600 P roduct Manual 108 3. C lick t he Shutdow n button. 4. C lick t he Shutdow n option. 5. C lick t he OK button. 6. In the confirma tion b ox, cl ick the Cl os e but ton. Directly T o shut down th e SmartS tor , press and hol d the pow er button o n the back of the SmartS tor enclosur e for five second s (top, right. T he syste m st[...]

Chapter 6: SmartNAVI 109 Managing Dow nloads This ca tegory include s the f ollowin g topics : • Addin g a Link (pag e 109) • Drag an d Drop Fi les (p age 1 10) • Bat ch Do wnlo adi ng F iles ( page 1 1 0) • V iewing the Downl oad List (p age 1 1 1) • Removin g a Li nk (pag e 1 1 1) • Pausing and Res uming a Download (p age 1 12) • V [...]

SmartStor NS4600 P roduct Manual 110 The T orrent file s are a dded to th e Downlo ad List and be gin to dow nloa d automat ically . The T orrent files a re sav ed to the downlo ad folder on the NAS system. Drag and Drop Files Drag an d drop support s HTTP , FT P , and T orrent files . The p rocess i ncludes two actions : • Showin g the Dr opzone[...]

Chapter 6: SmartNAVI 111 T o add a serie s of seq uential do wnlo ad links : 1. Go to th e Main W indow . 2. C lick t he D own loa d Stat ion icon . 3. C lick t he Batch button. A dialog box a ppears. 4. I n th e fi eld pr ovi ded , ty pe th e URL of t he fi le s erv er . The n ty pe a slas h (/) and the file name with an ast erisk (*). 5. Choos e [...]

SmartStor NS4600 P roduct Manual 112 Pausing and Res uming a Download Pausing a Download T o pause a T orrent file down load: 1. Go to th e Main W indow . 2. C lick t he D own loa d Stat ion icon . 3. C lick t he Download List butt on. 4. Click the link of the fil e downl oad yo u want t o paus e. 5. C lick t he Pause button. Resuming a Download T [...]

Chapter 6: SmartNAVI 113 5. C lick t he Op en button. Deleting a Downloade d File T o delete a do wnloade d T orrent file: 1. Go to th e Main W indow . 2. C lick t he D own loa d Stat ion icon . 3. C lick t he Downloaded Li st butto n. 4. Click th e file yo u want to delete. 5. C lick t he Delete button. 6. C lick t he Ye s button i n the conf irma[...]

SmartStor NS4600 P roduct Manual 114 Using Media Center Media C enter cont ains the Media Libr ary , which ena bles you to or ganize and play your mu sic a nd vi deo files that are saved o n the NAS s ystem. Note th at there are two feat ures c alled Me dia Cen ter . This sectio n deal s with Media Ce nter in SmartNA VI. See pa ge 69 for M edia C e[...]

Chapter 6: SmartNAVI 115 4. T ype a name f or the p laylist in the highlight ed box and pr ess Enter . 5. Click a nd drag files from the folde r list to the P laylist i con. The pl ayl ist is st ore d in th e DLN A data base on t he NA S syst em. Playing a Playlist T o play a Playli st: 1. Go to th e Main W indow . 2. C lick t he Media Cent er icon[...]

SmartStor NS4600 P roduct Manual 116 4. T ype a name f or the p laylist in the highlight ed box and pr ess Enter . Deleti ng a Pl aylis t This fun ction req uires a LAN connecti on to th e NAS syste m. T o del ete a Play list : 1. Go to th e Main W indo w. 2. C lick t he Media Cent er icon. The Med ia Lib rary win dow appears with Li st hig hlighte[...]

Chapter 6: SmartNAVI 117 4. Right-c lick on the file y ou wan t to pla y and ch oose Play f rom the dropdown menu.[...]

SmartStor NS4600 P roduct Manual 118 Managing Photo Al bums This ca tegory include s the f ollowin g topics : • Ma kin g an Al bum (pag e 1 18 ) • V iewing an Album (p ag e 120) • Editing a n Album (p age 120) • Deleti ng an Album (p age 121) Making an Album An album is a co llecti on of phot o files that you can b rowse by m eans of Adobe [...]

Chapter 6: SmartNAVI 119 • T o delete a ph oto, clic k the photo, then clic k the del ete icon. 6. When you finis h you r selecti on of p hotos , click the Next b utton. The Album S tyle Setting screen ap pears. 7. T ype a title fo r your alb um in the T itle fi eld. Or acc ept the de fault ti tle. 8. Choos e a S tyle from t he list. An exam ple [...]

SmartStor NS4600 P roduct Manual 120 Vi ewing an Album T o view an alb um: 1. Go to t he Main W indow . 2. Clic k the Ph oto Album icon. 3. Clic k the Man age Album bu tton. The Man age Alb um scree n appears . 4. Choos e the location, year , and mo nth in the dropdo wn menu s. Loc al means on your PC. Oth er nam es apply to NAS sys tems. The albu [...]

Chapter 6: SmartNAVI 121 5. Click the albu m you want to edit and c lick the Edit button. The Mak e Album s creen app ears. T o cont in ue, go to “ Maki ng a n Al bum ” on pag e 1 18. Deleting an Album T o del ete an al bum : 1. Go to th e Main W indow . 2. C lick t he Photo Album icon. 3. C lick t he Manage Album button . The Man age Alb um sc[...]

SmartStor NS4600 P roduct Manual 122[...]

123 Chapter 7: P ASM • Conne cting to P ASM (below) • Choos ing a Language (p age 129) • Navigati ng in P ASM (pa ge 129) • Logging out of P ASM (page 129) • Setting u p SmartS tor with the Setu p Wizard (page 1 30) • Managi ng Users and Gro ups (p age 132) • Managi ng File & Pri nt Service s (pag e 137) • Managi ng RAID V olume[...]

SmartStor NS4600 P roduct Manual 124 3. C lick t he We b P AS M icon. The P ASM log in s cre en di spl ays. 4. T ype the user name and pas sword i n the resp ective fi elds, then cli ck the Login butt on. The defa ult us er name is adm in . The default p assword is admi n . The use r name and p assw ord are ca se se nsitive.[...]

Chapter 7: PASM 125 P ASM in Smart NA VI T o log into P ASM from SmartNA VI: 1. Doubl e-click the SmartNA VI icon in the Wi ndows applic ation t ray or Mac intosh Doc k (right). The MSN Window opens. 2. Click th e NS4600 in the NAS list. 3. C lick t he WW W icon to st art t he browser a nd ope n P ASM. Y our default b rowser s tart s and the P ASM [...]

SmartStor NS4600 P roduct Manual 126 4. T ype the user name and pas sword i n the resp ective fi elds, then cli ck the Login butt on. The defa ult us er name is adm in . The default p assword is admi n . The use r name and p assw ord are ca se se nsitive.[...]

Chapter 7: PASM 127 P ASM in Bonjour Bonjour i s a servi ce disc overy pro tocol for l ocal area network s. T o use Bonjour , you m ust ha ve a B onj our- capab le br owse r . Method 1 T o log into P ASM from Bon jour: 1. S tart your Bro wser . 2. C lick t he Show all bookmarks icon. The Co llection s list ap pears. 3. Under t he Coll ection s list[...]

SmartStor NS4600 P roduct Manual 128 The P ASM log in s cre en di spl ays. 4. T ype the user name and pas sword i n the resp ective fi elds, then cli ck the Login butt on. The defa ult us er name is adm in . The default p assword is admi n . The use r name and p assw ord are ca se se nsitive.[...]

Chapter 7: PASM 129 Choosing a Language T o choose a language, clic k the Lang uage m enu in th e P ASM Header and choose the la nguage y ou prefe r . Navigating in P ASM The T ree is the p rimary na vigat ion tool i n P ASM. Categories of functions listed w ith a + sign b efore t he icon. Icons for sp ecific fun ctions are li sted und er the cat e[...]

SmartStor NS4600 P roduct Manual 130 Setting up SmartS tor with the Setup Wizard If you u sed the Sm artNA VI Setup Wizard to set up your Sm artS tor , you do not need to run the Setup Wiza rd in P ASM. If you h ave no t yet set up your Sm artS tor: 1. In the T ree, click the + besid e th e Wizar d icon, then on the Setup W izard icon to display th[...]

Chapter 7: PASM 131 St ep 3 Screen 1. Check the Enabl e box to the r ight of the servi ces you pla n to us e. • Window s – Enable s file access from Wind ows PCs. Also re quired to use the Sm art S tor as a pr int s erve r . • Unix /L inu x – Enables file acc ess from Unix an d Linux PCs • Macintosh – Enables file acc ess from Macintosh[...]

SmartStor NS4600 P roduct Manual 132 Managing Users and Groups This ca tegory include s the f ollowin g topics : • V iewing a List of U sers (p age 132 ) • Cr eati ng a U ser ( page 1 32) • Cha ngin g th e Admi nist rat or ’s P asswo rd (pag e 13 2) • Chang ing a User' s Passwor d (p age 133) • Deleti ng a User (p age 133) • V ie[...]

Chapter 7: PASM 133 2. C lick t he User Management icon. 3. C lick t he Change Password tab. 4. T ype a new p asswo rd into the fields provided . 5. C lick t he OK button. 6. In the confirma tion b ox, cl ick the OK butto n. If you fo rget yo ur new p assword, y ou reset th e SmartS tor to the def ault Adminis trator’s pa ssword. See “Restoring[...]

SmartStor NS4600 P roduct Manual 134 Creating a Group Group s are compos ed of u sers. Y ou c an assi gn permis sions to a group , the same a s you woul d do wi th indi vidual u sers. Y ou can create up to 2 56 group s. T o create a gro up: 1. In the T ree, click the + besid e th e Users & Group s ic on. 2. C lick t he Group Manag ement ic on. [...]

Chapter 7: PASM 135 Deleting a Group Y ou must rem ove all memb ers from th e group before yo u can del ete the group. See “Re moving Mem bers f rom a Grou p” on p age 13 4. T o del ete a gr oup: 1. In the T ree, click the + besid e th e Users & Group s ic on. 2. C lick t he Group Manag ement ic on. 3. C lick t he Delete ta b. 4. Click th e[...]

SmartStor NS4600 P roduct Manual 136 5. From the dropdo wn menu , choose the RAID V olume to whi ch the qu ota applies . 6. Click one of th e follo wing op tions: • Unlim ited • Limited Quot a 7. If yo u chose Limited Q uota, type a numb er into the field p rovided. This n umber represent s how many MB o f dat a the u ser o r group can access .[...]

Chapter 7: PASM 137 Managing File & Prin t Services This ca tegory include s the f ollowin g topics : • Settin g up Wind ows Acc ess (p age 137) • Set ting up UN IX/ Lin ux Acce ss ( page 139 ) • Set ting up Ma cin tosh A cces s (pag e 140) • Set ting up F TP Ac cess (page 14 1) • Setting u p your Print Server (p age 142) • Setting [...]

SmartStor NS4600 P roduct Manual 138 7. Option al. If you chose an AD Domai n, enter the following in the fields provi ded : • Domai n Name • Domain C ontrolle r • Adminis trator Na me • Adminis trator Pass word See your Network Ad ministrat or for help with thi s informa tion. 8. Option al. If you chose an W orkgrou p, ente r the W orkgrou[...]

Chapter 7: PASM 139 Setting up UNIX/Linux Access Setting up UNIX/Linux Service T o set up acces s from a UNI X or Linu x PC: 1. In the T ree, click the + besid e th e File & Print icon to expan d th e Tree. 2. C lick t he Protocol Control icon, then click the UNIX/Lin ux t ab. 3. C lick t he Enable option button. 4. Option al. T o join a NIS Do[...]

SmartStor NS4600 P roduct Manual 140 Setting up Macintosh Access Setting up Macintosh Se rvice T o set up access from a Mac intosh PC: 1. In the T ree, click the + besid e th e File & Print icon. 2. C lick t he Protocol Control icon, then click the Macint osh tab. 3. C lick t he Enable button . 4. Option al. T ype a mes sage in th e Logi n Mess[...]

Chapter 7: PASM 141 Setting up FTP Access Setting up FTP Serv ice T o set up FTP access for your folde rs: 1. In the T ree, click the + besid e th e File & Print icon to expan d th e Tree. 2. C lick t he Protocol Control icon, then click the FTP Sharing tab. 3. C lick t he Enable option button. 4. T o specify a ne w Com mand Port n umber , type[...]

SmartStor NS4600 P roduct Manual 142 • Read a nd W rite – D efault 7. C lick t he OK button to sa ve your s etting s. 8. In the confirma tion b ox, cl ick the OK butto n. Y ou can now access t he speci fied fo lder from y our PC us ing FTP . Setting up your Print Serve r T o set up the SmartS tor as a printer serve r: 1. Connect y our printe r [...]

Chapter 7: PASM 143 • Movie – avi, mpg, mpeg , wmv , tts, vob Vi ewing a List of Plug-ins T o view a lis t of inst alle d plug-ins : 1. In the T ree, click the + besid e th e File & Print icon to expan d th e Tree. 2. C lick t he Protocol Control icon. A list of inst alled p lug-in s and thei r version numbe rs app ear on the Information t [...]

SmartStor NS4600 P roduct Manual 144 Vi ewing a List of Folders A folder i s the e ntity tha t appea rs as a Net work D rive on y our PC. T o view the li st of fo lders: 1. In the T ree, click the + besid e th e File & Print icon. 2. C lick t he File Sharing icon. A list of curren t folders a ppears in the Inf ormation t ab. Modifying Folder Se[...]

Chapter 7: PASM 145 5. In the Fo lder Nam e field, t ype a n ame for y our new f older . 6. Check the boxe s bes ide the s ervices you wan t to us e. 7. C lick t he OK button. 8. In the confirma tion b ox, cl ick the OK butto n. T o access the n ew folder fro m a Windo ws PC, se e “Settin g up Fold er Sharing: W indows , Macintosh , FTP” on p a[...]

SmartStor NS4600 P roduct Manual 146 6. Check the boxe s for t he proto cols yo u want fo r this fold er: •W i n d o w s •M a c i n t o s h •F T P 7. In the Perm ission list, cl ick th e option b utton f or one of th e follo wing permis sions for each gr oup and u ser: • Deny Access – Vi sible only , cannot ope n • Read O nly • Read a[...]

Chapter 7: PASM 147 Managin g RAID V olumes This ca tegory include s the f ollowin g topics : • V iewing RAID V olume S tatus (pag e 147) • V iewing Disk Drive Informa tion (p age 148) • Creatin g a RAID V olume (pag e 148) • Desig nating a S pare Drive (page 149) • Migrati ng a RAID V olume (pag e 149) • Deleti ng a RAID V olume (pa ge[...]

SmartStor NS4600 P roduct Manual 148 Vi ewing Disk Drive Information T o view inform ation abou t a disk drive: 1. In the T ree, click the + besid e th e RAID & File System icon . 2. C lick t he RAID Management icon. The RAID S tatus t ab disp lays the curren t RAID s ystem a nd it s st atus. 3. In the D isk Lis t, double -click a disk drive ic[...]

Chapter 7: PASM 149 Designating a S p are Drive If yo u have an unas signed di sk drive , you can assi gn it a s a sp are drive . For more info rmation, see “S p are Driv e” on page 177 and “Automa tic Rebuildi ng” on p age 178 . T o assign a spare d rive: 1. In the T ree, click the + besid e th e RAID & File System icon . 2. C lick t h[...]

SmartStor NS4600 P roduct Manual 150 Deleting a RAID V olume T o delete a RAID V olume: 1. In the T ree, click the + besid e th e RAID & File System icon . 2. C lick t he RAID Management icon. 3. C lick t he Delete ta b. 4. Click th e option b utton bes ide the RAID V olume you wan t to delete . 5. C lick t he OK button. 6. In the c onfirma tio[...]

Chapter 7: PASM 151 Vi ewing an External USB Drive or Memory Stick T o view a USB driv e or memo ry sti ck att ached to the Sma rtS tor: 1. In the T ree, click the + besid e th e RAID & File System icon . 2. C lick t he RAID Management icon. The USB drive or m emory stick appears as a USB E xternal Dis k 3. C lick t he File System Mana gement i[...]

SmartStor NS4600 P roduct Manual 152 Managing Backups This ca tegory include s the f ollowin g topics : • V iewing a List of Sn ap shot Back ups (p age 152) • Settin g up a Snap sh ot Backup (page 152) • Schedul ing a Sn apsho t Back up (pag e 153) • Recoveri ng Snap shot Ba ckup s (p age 15 3) • V iewing the NAS Replic ation Sche dule (p[...]

Chapter 7: PASM 153 Scheduling a S nap shot Backup T o schedule a Sn apsho t Backup: 1. In the T ree, click the + besid e th e Backup icon. 2. C lick t he Snaps hot Backu p icon. 3. C lick t he Schedule t ab. 4. Click the opti on you w ant from th e Schedul e T ype list. • Disable – No snap shot s wil l be t aken. • Do it at once – Snap sho[...]

SmartStor NS4600 P roduct Manual 154 Vi ewing the NAS Repli cation Schedule NAS Repli cation i s a feature that uses one Smart S to r to backup t he dat a on another Sm artS tor . T he two SmartS tor systems m ust be on the sam e network. T o view the NAS R eplicati on sche dule: 1. In the T ree, click the + besid e th e Backup icon. 2. C lick t he[...]

Chapter 7: PASM 155 • Time interval by hour – Set an hour ly int erval for N AS Replica tions to happen. • Daily – Set s the tim e of day whe n the NAS Replic ations ha ppen. • We ek l y – Set s the tim e of day a nd day o f the wee k when t he NAS Repl icat io ns h app en. 7. C lick t he OK button. 8. In the confirma tion b ox, cl ick [...]

SmartStor NS4600 P roduct Manual 156 Managing the Network Connection This ca tegory include s the f ollowin g topics : • V iewing Network Setup Informa tion (page 156 ) • Making Network Settings (page 156) • Work ing wit h Jumbo Frames (p age 157 ) • Working with DDNS (p age 157) Vi ewing Network Setup Information T o view netw ork setup in[...]

Chapter 7: PASM 157 • Prima ry Do main N ame Serv er IP A ddress • Seconda ry Doma in Name Server IP Add ress See you r Netwo rk Adminis trator f or help in maki ng these s ettings. 9. C lick t he OK button. 10. In th e con firm ati on box, cli ck th e OK button. W orking with Jumbo Frames The term j umbo f rame refers to a frame on a local a r[...]

SmartStor NS4600 P roduct Manual 158 Making DDNS Settings P ASM re quires the DDNS domain name, user name, and p assword to work with the DDNS server . See your Network Administrator or the online DDNS service for this in formation. T o make DDNS settings: 1. In the T ree, click the + besid e th e Network icon. 2. C lick t he Network Setup icon. 3.[...]

Chapter 7: PASM 159 Making Management Settings This ca tegory include s the f ollowin g topics : • V iewing the Eve nt Log (page 159) • Setting u p SMTP Authe ntication (page 159) • Sendi ng a T est Messag e (p age 160) • V iewing the Ema il Alert List (pag e 160) • Addin g an Emai l Alert Re cipient (p age 161) • Deleti ng an Ema il Al[...]

SmartStor NS4600 P roduct Manual 160 5. In the SM TP Server field, typ e the I P address or the DNS nam e of your SMTP server . 6. Option al. T ype a new number in the Com mand Port field. 25 is th e default numbe r . 7. In the Fro m fiel d, the sen der’s email a ddres s that you want to appear in the alert messag es. 8. Next to SMTP Au thenticat[...]

Chapter 7: PASM 161 Adding an Email Ale rt Recipient Y ou can hav e up to 32 Email Alert recip ients. T o add an Email Al ert rec ipient: 1. In the T ree, click the + besid e th e Manag ement icon. 2. C lick t he Mail Alert icon. 3. C lick t he Add ta b. 4. In the E-M ail Add ress fiel d, typ e the recip ient’ s em ail addres s. 5. C lick t he OK[...]

SmartStor NS4600 P roduct Manual 162 T o add a plug -in to SmartS tor: 1. In the T ree, click the + besid e th e Manag ement icon. 2. C lick t he System Upgrade i con, t hen clic k the Ap plication Plug -in tab. 3. From the V olume dr opdown men u, cho ose the V olume that ha s the fold er with the p lug-in fil e. 4. From th e Folder dropdown menu,[...]

Chapter 7: PASM 163 T o disable the b uzzer : 1. In the T ree, click the + besid e th e Manag ement icon. 2. C lick t he Buzze r icon. 3. C lick t he Disable option b utton. 4. C lick t he OK button. 5. In the confirma tion b ox, cl ick the OK butto n. Click the Enable option button , then click th e OK button to ena ble th e buzzer , then clic k t[...]

SmartStor NS4600 P roduct Manual 164 Setting up System S tandby This fea ture en ables the SmartS tor to shut do wn the di sk drive s in o rder to sav e power . Y ou choos e the inte rval of in activity on the Sma rtS tor after whic h the drives are powe red dow n. Syste m st andby i s disabl ed by def ault. T o set up Syst em S tandby: 1. In the T[...]

Chapter 7: PASM 165 Managing the System This ca tegory include s the f ollowin g topics : • Settin g System Date and T ime (pag e 165) • Adjustin g for Day light Sav ing T ime (pag e 165) • Runni ng the Ne twork T i me Proto col (p age 166 ) • V iewing the Resu lts of NTP Sync hronizati on (pag e 166) • Reboo ting the Sm artS tor (page 16[...]

SmartStor NS4600 P roduct Manual 166 Running the Network T ime Protoc ol Y ou can use the Network T ime Pro tocol (NTP) to set the sy stem date a nd time on your Sma rtS tor to synchr onize it self w ith an ex ternal T ime Server . T o run the Network T ime Protoc ol: 1. In the T ree, click the + besid e th e System icon. 2. C lick t he Date / Time[...]

Chapter 7: PASM 167 Rebooting the SmartS tor Norma lly you will only need to reboot the SmartS tor is after a firmw are upgrad e or a plug-i n inst allati on. See “U pgrading t he Firm ware” on page 2 13. Durin g the reboot, n one of your fo lders wi ll be acc essibl e from you r network ed PCs. T o reboot the SmartS tor: 1. In the T ree, click[...]

SmartStor NS4600 P roduct Manual 168 Restarting the SmartStor T o restart t he Smar tS tor after a shu tdo wn, pres s the pow er button o n the front o f the Sm artS tor chassis (ri ght). When the Smar tS tor is fully booted: • The syste m stat us LED tu rns blue (right) • The buzz er be eps one tim e (if t he b uzze r is en abl ed) See “Enab[...]

Chapter 7: PASM 169 Vi ewing Enclosure Information T o view enclo sure infor mation : 1. In the T ree, click the + besid e th e System icon. 2. C lick t he System Informati on icon . 3. C lick t he Enclosure Informa tion tab. Enclosu re I nformation incl udes: • CPU temp erature •S y s t e m F a n S p e e d • Power S tatus 5V • Power S tatu[...]

SmartStor NS4600 P roduct Manual 170[...]

171 Chapter 8: T ec hnolog y Background • Int rodu cti on t o RAID (bel ow ) • Choos ing a RA ID Level (page 176) • S pare Dri ve (pag e 177) • Autom atic Rebui lding (p age 178 ) • Partiti on and Fo rmat (p age 178 ) • RAID V olume Migra tion (p age 179 ) Introduction to RAID RAID ( Redunda nt Array of In depen dent Disks ) allow s mul[...]

SmartStor NS4600 P roduct Manual 172 RAID 0 – Stripe When a RAID V olume is striped, the rea d and write blo cks of dat a are interl eaved betwee n the sec tors of multiple disk dri ves. Perfo rmanc e is incr eased , since th e worklo ad is ba lanced be tween d rives or “members” t hat form the RAID V olume. Identic al driv es are rec ommende[...]

Chapter 8: Tec hnology Background 173 RAID 1 – Mirror When a RAID V olume is mi rror ed, iden tic al da ta is w ritt en t o a pai r of di sk dr ive s, while reads are perform ed in p aralle l. The read s are p erforme d using e levat or seek an d load b alancing techniqu es where the workl oad is dis tribute d in the mos t ef ficient m anner . Wh[...]

SmartStor NS4600 P roduct Manual 174 RAID 5 – Block Striping with Dis tributed Parity RAID 5 organize s blo ck dat a and p arity dat a across the di sk drive s. Genera lly , RAID lev el 5 te nds to ex hibit low er random write p erforma nce du e to the he avy worklo ad of p arity rec alculati on for each I/O. R AID 5 work s well for file, dat aba[...]

Chapter 8: Tec hnology Background 175 RAID 10 – Mirror / S tripe Mirror/S tripe combin es both o f the RAID 0 and RAID 1 types. RAID 1 0 can increas e perfo rmance b y read ing and w riting da ta in p arallel while p rotecti ng data with d uplicati on. At leas t four di sk drive s are nee ded for RAID 10 to b e ins talled . With a fo ur-disk-dri [...]

SmartStor NS4600 P roduct Manual 176 Choosing a RAID Level There are seve ral issue s to cons ider wh en choos ing the RAID leve l for y our V olume. The follo wing di scussi on su mmarizes some a dvant ages, disad vanta ges and app licati ons for ea ch ch oice. RAID 0 Recom mended applicati ons for R AID 0: •I m a g e E d i t i n g • Pre-Press[...]

Chapter 8: Tec hnology Background 177 RAID 5 Recom mended applicati ons for R AID 5: • Fil e an d Appl ic atio n ser ver s • WWW , E-mail, and News se rvers • Int rane t se rver s RAID 10 Recom mended applicati ons for R AID 10: • Imaging appli cations • Dat abase serve rs • General fileserv er Spare Drive A spar e is a di sk drive th a[...]

SmartStor NS4600 P roduct Manual 178 Y ou must de signa te a disk drive as a S pare. By default, and un assigne d disk drive is Free. Use P ASM to designat e the Fr ee disk d rive as a S pare. See Maint aining a sp are drive is a goo d precauti on to pr otect your RAID V olume integrity in th e event o f disk dri ve failure . Automatic Rebuilding W[...]

Chapter 8: Tec hnology Background 179 RAID V olume Migration Migrati on is the process of: • Cha ngi ng th e RAI D lev el • Addin g disk d rives but ke eping the same RAID le vel In the m igration p rocess, t he exi sting RAID V olume is c alled th e Source . Th e propo sed RAID V olume is called t he Ta r g e t . Eac h targe t RA ID V olu me h[...]

SmartStor NS4600 P roduct Manual 180 RAID 5 A RAID 5 source V olume can o nly add a drive. RAID 10 A RAID 10 source V olume can not mi grate or add more disk driv es. T arget Requirement s RAID 5 Add a di sk drive .[...]

181 Chapter 9: T roublesh ooting • Res pon din g to an Aud ibl e Alar m ( page 1 81) • Check ing the Sy stem S tatu s LED (pa ge 182) • Che cki ng D isk Status LED s (page 182 ) • Repla cing a Fa iled Dis k Driv e (p age 183) • Checkin g RAID V olume S tatus in P ASM (page 184) • Checkin g File System S tat us in P ASM (page 186) • Ch[...]

SmartStor NS4600 P roduct Manual 182 Checking the System S tatus LED The Smart S tor s ystem st atus LE D (see Figu re 1.) report s the c ondition of the Enclosu re fan a nd powe r supp ly: • Blue – Norm al Encl osure fun ction • Amber – Ther e is a prob lem with the fan o r pow er s upply • Red – The fan, power s upply , or file system[...]

Chapter 9: Troubleshooting 183 Figure 1. SmartS tor Dis k and System S tatus LEDs Replacing a Fail ed Disk Drive If a dis k drive fa ils, t he Disk S tatus LED is red. See Fi gure 1. If the dis k drive belongs to a RA ID V olume, th e V olume goe s Critical or Offlin e . See “Ch ecking RAID V olume S tatus in P ASM” on pag e 184. Repla ce the f[...]

SmartStor NS4600 P roduct Manual 184 Checking RAID V olum e Sta tus in P ASM T o view RAID V olume status : 1. Start P ASM. See “P A SM i n y our Br ow ser” on page 123. Or see “P ASM in SmartNA VI” on p age 125. Or see “P A SM in Bonj our ” on pag e 12 7. 2. In the T ree, click the + besid e th e RAID & File System icon . 3. C lick[...]

Chapter 9: Troubleshooting 185 • Whe n you repl ac e the f ail ed di sk d rive w it h a new disk drive , th e ne w disk drive bec omes a Fr ee Dr ive . Responding to an Inval id RAID V olume The Smart S tor c onsiders a RAID V olume inva lid when th e RAID V olume was created by a dif feren t SmartS tor . However , the RAID V olume itsel f remain[...]

SmartStor NS4600 P roduct Manual 186 Checking File System S t atus in P ASM T ypically th e first indicatio n of a pr oblem with the Smar tS tor ’s file sys tem is whe n your net work driv e becom es unav ailabl e. Y ou might al so se e the mes sage, “Fi le sy stem con tains errors. Please ch eck.” when y ou clic k the ico ns under the Fil e [...]

Chapter 9: Troubleshooting 187 5. In the c onfirma tion box , type yes in to the fi eld provi ded, th en click the OK button. During the File Sy stem Che ck or Re build, the System S tatus LED b links amber an d the Di sk Activ ity LEDs bl ink blue . See p age 183 , Figure 1. The tim e neede d to chec k and reb uild th e File System d epends o n th[...]

SmartStor NS4600 P roduct Manual 188 Figure 4. The P ASM Event Log 4. Check th e Even t Log for rep orts of disk dri ve failure or othe r problems . Responding to Event s All even ts are reported in the Ev ent Log. M ost even ts are s imply re ports that the SmartS tor is respo nding to y our co mmands . Many e vents are also reported via ema il. T[...]

Chapter 9: Troubleshooting 189 File syst em capac ity us age of vol ume X is o ver 90%. Reduce the numbe r or siz e of the f iles o r expa nd the volume s ize. See “Migrati ng a RAID V olume” on page 149. File syst em capac ity usag e of volume X is 100%. Rebuild ing file s ystem.. . The file system is bein g rebui ld by us er action. NAS Repli[...]

SmartStor NS4600 P roduct Manual 190 System was shut dow n abnormall y . The Smar tS tor shut down inco rrectly th e last time. See “Shutting Down the SmartS tor” on p age 167. CPU temperature is higher than 58°C/13 8°F . Syste m will shut down . Allow the Sm artS tor to cool for se veral mi nutes. Th en restart t he Sma rtS tor and check s y[...]

Chapter 9: Troubleshooting 191 Checking Enclosure S tatus in P ASM T o chec k Encl osu re stat us: 1. Start P ASM. See “P A SM i n y our Br ow ser” on page 123. Or see “P ASM in SmartNA VI” on p age 125. Or see “P A SM in Bonj our ” on pag e 12 7. 2. In the T ree, click the + besid e th e System icon. 3. C lick t he System Informati on [...]

SmartStor NS4600 P roduct Manual 192 Figure 5. The Enclosure In formation tab with mal functions sho wn The corre ctive ac tion you tak e depend s on th e nature of the pro blem: • If CPU temperatu re is a bove spe cificati on: • Be su re there is adequate air flo w around the Smar tS tor . • Be su re the amb ient temp erature is below 35°C [...]

Chapter 9: Troubleshooting 193 Network servi ce conne ctions g enerally do not have LE Ds to verif y wheth er they ac tually ar e conn ected to t he netwo rk. See your Netwo rk Adm inistrator for assi st ance. • Be su re the netwo rk cable is firm ly att ached to the Sma rtS tor network connec tor at one e nd and to the net work swi tch, hu b, or[...]

SmartStor NS4600 P roduct Manual 194 • Be su re that Sma rtNA VI is looki ng on the same netw ork where yo u connec ted the Sm artS tor . • If yo u are runni ng a pe rsonal fire wall on your W indows PC, the fir ewall m ight prevent yo u from acces sing folde rs on the SmartS tor . Y ou must do one of the follow ing acti ons: • Disable the fi[...]

Chapter 9: Troubleshooting 195 SmartS tor Lockup On rare occasio ns, SmartNA VI or P ASM become unrespon sive to your in puts . If that hap pens, check the Sm artNA VI MSN window on you r PC. See Fi gure 7. Figure 7. SmartNA VI MSN window If the Sma rtS tor used to ap pear in the MSN window p reviousl y but is n o longer there, the SmartS tor is pr[...]

SmartStor NS4600 P roduct Manual 196 Figure 8. SmartS tor fron t and back v iews 2. Disconn ect the power cab le from the SmartS tor . 3. Wait 10 seco nds , then rec onn ect the powe r cab le. 4. P res s the P ower butt on. It t akes ab out a min ute to boot the Sm artS tor . When f ully b ooted: • The Sys tem Status LED tu rns bl ue. • The buz[...]

Chapter 9: Troubleshooting 197 Checking Y our Email Inbox If you enabl ed Mail Alert in P ASM, the SmartS tor will send yo u an email mes sage when a problem arises. L ook for a m essage from “root.” Figure 9. Email mes sage from the Smart Sto r . See “Addin g an Emai l Alert Re cipie nt” on p age 161 fo r more i nformatio n about emai l al[...]

SmartStor NS4600 P roduct Manual 198 Figure 10. Reset button and System S tat us LED Resolving a Windows Firewall Issue If you a runnin g a person al fire wall on your Wind ows PC, the firewal l might preve nt the y ou fr om ac cess ing t he Sm art S tor ov er y our netw ork . Follow this proc edure to a dd an exceptio n for the SmartS tor: 1. From[...]

Chapter 9: Troubleshooting 199 4. C lick t he Settings button . The Wind ows Fire wall di alog box opens. 5. C lick t he Advanced tab. 6. Under Network Connectio n Setting, click the Settings button . The Adva nced S ettings di alog b ox opens . 7. C lick t he Add button. The Servi ce Sett ings dial og box o pens. 8. In the D escription of servic e[...]

SmartStor NS4600 P roduct Manual 200[...]

201 Chapter 10: Sup port • Frequ ently Asked Qu estio ns (below) • Cont acting T echnical Su pport (p age 20 5) • Limited W arranty (p age 208) • Returni ng Product For Rep air (p age 21 0) Frequently Asked Questions Also se e “Chapte r 9: T roublesho oting” on pag e 181. The SmartS tor worked OK until I turned it off. When I turned it [...]

SmartStor NS4600N Product Manual 202 I tried t o connect my SmartStor a s a network drive using Sm artSYNC, but Win dows displ ayed an error m essage. There mi ght be an IP addres s confl ict betw een the Sm artS tor and anoth er device on yo ur netw ork. S ee your Networ k Admi nistrator for a ssist ance. I cannot lo g into the SmartS tor with thr[...]

Chapter 10: Support 203 Can I do a O ne T ouch Backup or a regula r Backup o n a protected folde r or file on my Windo ws PC? No. Wi ndows does not al low Sma rtSYNC to ac cess pro tected folders a nd files. I f you wa nt to pe rform a bac kup, yo u must first dis able pr otection on your fol ders an d file s. I enabled One T ouch Backup and pres s[...]

SmartStor NS4600N Product Manual 204 I crea ted a shar e folder and g ave it th e same nam e as a local user . This action ca used a c onflict. The sys tem does not chec k share folder n ames ag ainst use r name s, therefore it is p ossible to create two folders with the same na me. If t his happens , dele te the sha re fold er , so that on ly the [...]

Chapter 10: Support 205 Contacting T echnical Support Promise T echnica l Support pr ovides se veral supp ort option s for Promise users to acces s informa tion and u pdates . We e ncourage you to use one o f our e lectronic servic es, which provide p roduct inform ation upda tes for the most ef ficient s ervice and sup port. If you dec ide t o co [...]

SmartStor NS4600N Product Manual 206 The Netherlands Germany It al y E-mail Support e-Support O n-Line Fax Support +31 (0) 40 2 56 946 3 Attn: T echnical Su pport Phone Suppo rt +31 (0) 40 2 35 2600 If you wish to write us for su pport : Promise T echnolog y Europe B.V . Science Pa rk Eind hoven 554 2 5692 EL Son, The Neth erlands E-mail Support e-[...]

Chapter 10: Support 207 T aiwan China – Beijing China – Shanghai E-mail Support e-Support O n-Line Fax Support +886 3 578 2390 At tn: T echnical Supp ort Phone Suppo rt +886 3 578 2395 (e xt. 8822, 8823) If you wish to write us for su pport : Promise T echnolog y , Inc. 2F , No. 30, I ndustr y E. Rd. IX Science-b ased In dustrial Park Hsin-Chu [...]

SmartStor NS4600N Product Manual 208 Limited Warranty Promise T echnol ogy , Inc. (“Pro mise ”) warrants that t his produc t, from the time of the de liv ery of t he pro duc t to the ori ginal end user : a) all com ponent s for a pe riod of two (2) y ears; b) will c onform to Promise’ s specificati ons; c) will be free fro m defe cts i n mate[...]

Chapter 10: Support 209 No oth er docume nt, st atemen t or repre senta tion may be relied on to v ary the terms o f this lim ited warrant y . Promise ’s s ole respo nsibility with re spect to a ny pro duct is t o do one o f the follow ing: a) replace the pro duct wi th a confo rming unit of the same or superio r produ ct; b) r epair the p rod uc[...]

SmartStor NS4600N Product Manual 210 Returning Product For Repair If you s uspect a produc t is not wo rking properly , or if you have any question s about y our prod uct, cont act ou r T echnical Sup port S taff through on e of ou r T echnical Servi ces, mak ing sure to provide the follo wing in formation: • Product m odel and serial number (re [...]

Chapter 10: Support 211 Y ou are respo nsible fo r the c ost of ins urance an d shipm ent of the p roduct to Promise . Note that d amage incurred d ue to i mproper tra nsport or p acka ging is not cov ered under the Li mited W arranty . When rep airing returned pro duct(s), Pro mise ma y repl ace defec tive p arts with new or recon ditioned p arts,[...]

SmartStor NS4600N Product Manual 212[...]

213 Appendix A: Maintenan ce • Upgrading the Firmwa re (below) • Conne ction Probl ems Af ter Rest art (page 216) Upgrading the Firmware Follow this proc edure to u pgrade the firmware on your Sm artS tor . Downloading the Fir mware Upgrade File T o download the upgrad e file: 1. P oin t you r br ows er t o http://www .promis e.com/supp ort/sup[...]

SmartStor NS4600 P roduct Manual 214 Error Durin g Upgrade If an error occu rs during t he firmw are upgrade , the SmartS tor cannot reboo t in mormal mode. Y ou must boo t the SmartS tor in Safe Mode and rep eat the firmware i nstal lation. See “Bootin g the SmartS tor in Safe Mode” bel ow . No Reboot Af ter Upgrade If the Sma rtS tor has not [...]

Appendix A: Maintenance 215 It t akes ab out a min ute to boot the Sm artS tor . When f ully b ooted: • The Sys tem Status LED tu rns bl ue. • The buzz er be eps one tim e. 4. V erify that the Sm artS tor now appea rs in Smart NA VI MSN wi ndow . The Smart S to r automati cally ru ns a File System C heck du e to the ab norma l shut down. D urin[...]

SmartStor NS4600 P roduct Manual 216 Connection Problems After Restart If your Sm artS tor ’s netwo rk setting s were set to Obt ain an IP address auto mati cally , your DHCP ser ver might assi gn a dif feren t IP addre ss to the SmartS tor when you rest art the Sma rtS t or after is was shutd own for re pairs. This co nditio n does n ot appl y i[...]

217 Appendix B: Imp ort a nt Informati on GNU Ge nera l Pub lic Lic ense This pro duct inc ludes co pyrigh ted third-p arty softwa re licens ed und er the terms of th e GNU Gen eral Pub lic Lic ense. Please s ee the GNU Ge neral Public Li cense (“GPL”) for the ex act terms and cond itions of this lic ense at www .gnu.org . The GPL source c ode [...]

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219 Index A about this manua l 1 action s tatus, RAID Vo lume 147 AD domain 138, 202 add album 118 email aler t recip ient 161 folder 131, 144 group 82, 134 group me mber 83, 134 network driv e 98 plug-in s 104, 161 RAID Vo lume 86, 148 spare d rive 149 user 130, 132 Add P rint er Wiza rd 44 Adminis trato r’s passwor d, change 132 Adobe F lash® [...]

SmartStor NS4600 P roduct Manual 220 C cable, ne twork 193 clear b ackup ev ent lo g 95 client O S su pport 4, 8 close PASM 129 SmartNA VI 79 codec 69 compu ter name 19, 156 conne ction s failed after resta rt 201, 216 network 8, 192 power 8 USB printer 41 verifyin g with Sma rtNAV I 194 conne ctors network 6, 193 power 6 RJ45 6 USB 6 USB drive 51 [...]

Ind ex 221 E email alert lis t, view 160 notifica tion 197 recipi ents 161 enable /disabl e One To uch Back up 155 serv ice 131 Smart F an 169 enclosu re events 189 status 191 error me ssage network driv e 202 not eno ugh free d isk sp ace 202 ESD warning 5 Ethernet activit y LED 193 Ethernet hub or s witch 8 events disk dr ive 190 enclosu re 189 f[...]

SmartStor NS4600 P roduct Manual 222 formatting memory stick 151 RAID Vo lume 148 USB drive 151 free disk s 148 frozen Sma rtStor 195 FTP acce ss set up 141 client e ncodi ng 141 clie nts 202, 203 sharin g setup 145 G GNU Gene ral Pub lic License 217 group add 134 add membe r 134 delete 84, 135 delete me mber 83, 134 view 83, 133 H hard reboot 195,[...]

Ind ex 223 mail al erts 197 Main Wi ndow, op en 76 Map Network Drive 31 maximum transmi ssion u nit (MT U) 157 Media Cent er in SmartNA VI 114 logging i n 70 on SmartSto r 69 memory stick format 202 formatting 151 view 151 migrate a RAID Volume 149 mirror RAID 173, 176 mirror/stripe RA ID 175, 177 modify fo lder se rvices 144 moun t shar e fo lder [...]

SmartStor NS4600 P roduct Manual 224 P parity RAID 174, 177 partitio n and form at 178 PASM access from Bo njour 26, 127 access from Sm artNA VI 24, 78, 125 add grou p 134 add grou p membe r 134 add plug- ins 161 add sp are driv e 149 add user 132 buzzer, en able/d isable 162 change ad minis trator’ s pass - word 132 change us er’s p assword 13[...]

Ind ex 225 permissi ons share fo lder s 82, 97 Windows 38, 138, 140, 141 persona l firewall 194, 201 picture files, do wnloadi ng and vi ew- ing 71 Pictur e folde r 142 player, mu sic or video , downl oad 69 playli st add mu sic f iles 72 delete 73 new 72 play mus ic file s 72 Plug-i ns add 104, 161 enable /disabl e 106, 143 link to m anagem ent in[...]

SmartStor NS4600 P roduct Manual 226 reco ver RAID volu me 185, 203 snapsho t back up 153 Recyc le Bin 137, 204 replace a d isk drive 183 restor e back up files 67, 93 RJ45 con nector 8 S safe mode 214 save backup event l og 94 schedul e snapsho t back up 153 schedul e a bac kup 91 schedul ed backu p chang e 92 delete 93 serv er backup 154 DHCP 19,[...]

Ind ex 227 SmartNAVI, cont. expand RA ID volume 86 group li st 83 icon 12, 16 informat ion 78 insta ller ic on 9, 12 insta lling 8 langua ge 77 langua ge settin g 17 locate S martStor 103 network set tings 102 open/dele te downl oaded f ile 112 pause/r esume down load 112 RAID setup 171 RA ID vol ume stat us 87 recreate RAID volume 88 remove down l[...]

SmartStor NS4600 P roduct Manual 228 U UDP option in Wi ndows 199 Unicode sup port 203 Unicode, folder name support 202 UNIX export a ccess list 34, 139 setup ac cess 139 setup netw ork drive 33 sharin g setup 146 un-mount shar e folder 98 unpacki ng the SmartSto r 5 update firmw are 213 upload al bum to NAS 119 UPnP pr otocol 104, 161 UPS 182 setu[...]