Promise Technology VTrack M-Class M200f manual

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Table of contents for the manual

  • Page 1

    VT RAK M-C LASS M500f , M50 0i, M5 00p, M3 00f, M300i, M30 0p, M200f , M200 i, M200p P RODUCT M ANUAL V ersi on 1.5 / SR-3[...]

  • Page 2

    VTrak M-Class Prod uct Manual ii Copyright © 2006 Promis e T echn ology , Inc. All R ight s Res erved. Copyri ght by Promis e T echnolo gy , Inc. (Pro mi se T echnol ogy). N o p art of this man ual ma y be re produc ed or t rans mitte d in an y f orm with out the expres sed, written pe rmission of Promise T ec hnolog y . T rademark s Promise , and[...]

  • Page 3

    iii Content s Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About This Manua l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Architec tural Descripti on . . . .[...]

  • Page 4

    VTrak M-Class Prod uct Manual iv Chapter 3: Setup, continued Log-out o f WebPAM PROe . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 4 Internet C onnect ion us ing WebP AM PR Oe . . . . . . . . . . . . . . . 55 Chapter 4: Management with W ebPAM PROe . . . . . . . . . . . . . . . . . . 5 7 VTrak Statu s Indicators . . . . . . . . . . . . [...]

  • Page 5

    Contents v Chapter 4: Management with W ebPAM PRO, continued Logical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Spare Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1[...]

  • Page 6

    VTrak M-Class Prod uct Manual vi Chapter 5: Management with t he CLU, continued Disk Array Settings an d Function s . . . . . . . . . . . . . . . . . . . . . 185 Locate Di sk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Create a L ogical D rive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 7 Delete [...]

  • Page 7

    Contents vii Chapter 5: Management with t he CLU, continued Clear St atistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 2 Restore Fa ctory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Shutdo wn and R estart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 3 Buzzer . . . . . . . [...]

  • Page 8

    VTrak M-Class Prod uct Manual viii Chapter 8: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 VTrak is Bee ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 LEDs Dis play Am ber or Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262 Front Pan el . . . . . . . . . . .[...]

  • Page 9

    1 Chapter 1: Introductio n • About This M anual (below) • Overvi ew (p age 2) • Archi tectura l Descr iption (p age 3) • S pecif icati ons (p age 6) Than k you for purc hasin g Promi se T ech nology ’ s VT rak M-C las s exte rnal di sk arr ay su bsys tem. About This Manu al This Produc t Manu al des cribe s how to se tup, us e, and main t[...]

  • Page 10

    VTrak M-Class Prod uct Manual 2 Overv iew VT rak prov ides dat a stora ge sol utions for ap plica tions where high p erforma nce and dat a protection are required . The fai lure of any si ngle driv e will not af fect data int egri ty or a cces si b ilit y of the da ta in a RAI D pro tect ed lo gic al dri ve. Figure 1. VT rak M5 00f/ i/p front view [...]

  • Page 11

    Chapter 1: Introduction 3 Figure 3. VTr ak M5 00f Re ar V iew (M50 0i/p ha ve dif fe rent c ontroller s) Figure 4. VT r ak M3 00i/ M2 00i R ear V iew (M300f/ M2 00f and M30 0p/ M2 00p have dif ferent cont rollers ) Architectural Descripti on The VT rak M-Cl ass is a Direct At t ached S torage ( DAS ) subs ystem th at can also func tion in a S t ora[...]

  • Page 12

    VTrak M-Class Prod uct Manual 4 All M -Class enclo sures inclu de a mid -plane, RAID cont roller , power an d cool ing unit s; an d enclo su re processo r all in one cab le-les s chas sis de sign. Multip le fans and p ower suppl ies p rovi de red undanc y to e ns ure con tinued usag e du ring compon ent failure . The RAID c ontroller is hardware ba[...]

  • Page 13

    Chapter 1: Introduction 5 Hardwa re-assist ed X OR engi ne High-spe ed p ar ity ca lcula tion fo r pa rity ty pe logic al driv es. Support s ou t-of-ban d mana gemen t through RS232 and 1 0/100/1 000 BaseT Et hernet con nectio ns Allows y ou to man age th e RAID sub system while m axim izing bandw id th on t he iSCSI network. Support s SNM P (v2) C[...]

  • Page 14

    VTrak M-Class Prod uct Manual 6 Specifi cations M500 f/i/p Drive Cap aci ty: 15 SA T A disk driv es (3.5 " x 1" form fa ct or only ). Extern al I/O Port s (M500f): Dual 1-G b/2-Gb Fi bre C hanne l port s. External I/O Port s (M500i): Dua l 1-Gb iSCSI port s External I/O Port s (M500p): Dua l 320-M B SCSI port s Sust aine d Throu ghput (M5[...]

  • Page 15

    Chapter 1: Introduction 7 Any c ombi nation of thes e RAI D level s can exis t at onc e on s ep ara te logi cal driv es. See pa ge 239 for more inform ation on R AID. RAID Fle xi bil ity : Co nfi gura bl e RA I D st ripe s ize – 8 , 1 6, 32, 64 , 1 28, 25 6, 51 2 KB, and 1 MB se cto rs per dis k. Rebui ld priority tuning: Ad justment of minimum I[...]

  • Page 16

    VTrak M-Class Prod uct Manual 8 Safety Cert ificat ions: CE, FCC Clas s A, BSMI, VCCi, cUL, TUV , M IC Limited W arranty: 3 Y ea rs (See p age 302 fo r det ails ) M300f/i/ p, M20 0f/i/p Drive Capa city (M300f/ i/p): 12 SA T A d isk driv es (3. 5" x 1 " form factor o nly). Drive Cap aci ty (M2 00f/i/p ): 8 S A T A disk dr ives (3.5" x[...]

  • Page 17

    Chapter 1: Introduction 9 Suppo rted O peratin g Syste ms: Current : 8 A @ 100 V AC; 4 A @ 20 0 V AC (m ax. rati ng w ith two p ower cords) Powe r Co nsum pti on: 34 0 w atts Power Su pply: Dua l 400W , 100–240 V AC a uto-rang ing, 5 0–60 H z, d ual h ot swap and r edunda nt wi th PFC , N+1 des ign Therm al Ou tput: 1 160 BT U/ho ur (max curren[...]

  • Page 18

    VTrak M-Class Prod uct Manual 10[...]

  • Page 19

    11 Chapter 2: Inst allation • Unp ack the VT rak st orage s ubsy stem ( below ) • Mount VT rak M 500f/i /p in a Rack (pag e 12) • Mount VT rak M 300f/i /p or M 200f/i /p in a Rack (p age 14) • I ns tall D i sk D rives (page 1 6) • Set U p Netw ork Cab le Co nnect ions (p age 20) • S et Up S eri al Ca ble Co nne cti ons (pa ge 25 ) • C[...]

  • Page 20

    VTrak M-Class Prod uct Manual 12 Mount VT rak M500f/i/p i n a Rack Figure 1. Rackmounte d VT rak M5 00f/i /p The VT rak M500 f/i/ p inst alls direct ly to the rack with or with out usi ng the s upplie d moun ting rails . Figure 2. Mounting rail in stallatio n PROMISE VT rak M500f Ve r t i c a l R a c k P o s t Dire ct att ach to p ost Mount ing Rai[...]

  • Page 21

    Chapter 2: Inst allation 13 If yo u plan to use th e moun ting ra ils, fo llow th is proced ure to i nst all th em: 1. Att ach on e end of t he rail to the back side o f the ra ck’ s fro nt p ost. 2. Repos ition the adjustin g scre ws as n eeded to f it the ra il to t he r ack p roperly . 3. Att ach th e other end of the rail to the ba ck si de o[...]

  • Page 22

    VTrak M-Class Prod uct Manual 14 Mount VT r ak M300f/i/p or M200f/i/ p in a Rack Figure 1. Rackmounted VT rak M300f/i /p (M20 0f/i/p is similar) The VT rak M30 0f/i /p o r M2 00f /i/p ins t a lls to t he ra ck us in g th e supp lie d m oun tin g rails . Y o u can also u se yo ur exi sting rails. Figure 2. Mounting rail in stallatio n V er tic al R [...]

  • Page 23

    Chapter 2: Inst allation 15 Foll ow this proced ure to ins tal l the ra ils: 1. Check the fi t of the rails in yo ur rack sys tem. 2. Sli de th e pla tes out of the rail s. 3. Att ach th e rail plates to the VT rak housi ng. Line -up the rail pl ates u sing the stu ds. In st all with six scre ws e ach side . 4. Sli d e th e rail s ove r th e plat e[...]

  • Page 24

    VTrak M-Class Prod uct Manual 16 Instal l Disk Drives Y o u can p opula te the VT rak with 1.5 GB and 3.0 GB SA T A drives . • V Trak M5 00f /i/p supp orts up to 15 d i s k d r ives • V Trak M3 00f /i/p supp orts up to 12 d i s k d r ives • VT rak M20 0f/i/p suppo rt s up t o 8 dis k driv es All VT rak M- Class mode ls pro vide t he RAI D co [...]

  • Page 25

    Chapter 2: Inst allation 17 Figure 10. M500f/i/p drive ca rrier mountin g ho les Figure 1 1. M300f/i/p and M200f/i/p drive carrier mou nting hole s W ARNING: Counter-sink screws only . SA T A Dri ve M ounting Holes SA T A Dr ive Mounti ng Hole s W ARNING: Counter-sink screws only . SA T A Driv e M ou nti ng Ho les SA T A Drive Mou nting Hole s[...]

  • Page 26

    VTrak M-Class Prod uct Manual 18 Figure 12. SA T A Disk Drives mount a t the front of the carr ier 1. Careful ly la y t he driv e into the dri ve ca rrier at t he f ront, s o that th e scr ew hol es on the bo tt om li ne up . 2. Inse rt the sc rews thro ugh the holes in the drive c arrier an d into the bott om of the d isk driv e (see Figure 4). ?[...]

  • Page 27

    Chapter 2: Inst allation 19 Each disk drive in VT rak is id entifie d b y a nu mber us ed for creati ng and man aging logic al driv es. VT rak n umbers di sk dri ves from le ft to rig ht. Numb ers are s tam ped a bov e eac h drive bay f or easy inde ntif icati on. VT rak disk driv es ar e numbe red left to right Figure 7. VTr ak M3 00f/i/p d isk dr[...]

  • Page 28

    VTrak M-Class Prod uct Manual 20 Set Up Network Cable Connections The VT rak M5 00f, M30 0f, and M 200f sh are the sa me RAI D con troller de sign a nd use Fibre C hann el ( FC) co nnect ions f or th e dat a por ts. The VT rak M5 00i , M3 00i , an d M2 00i sha re th e sa me RAI D con t roll er de si gn a nd use iSCSI con nectio ns for the dat a por[...]

  • Page 29

    Chapter 2: Inst allation 21 • A ne twor k swi tch • A netwo rk interfac e card (NIC) in the PC Conne ct t he VT rak Fib re Chann el dat a port s to y our Fibre Chan nel swi tch to estab lis h th e data path. Conne ct the PC’ s st an dard NIC and t he VT rak Manag emen t Port to you r network switc h to es t abli sh the manag emen t pa th. Fib[...]

  • Page 30

    VTrak M-Class Prod uct Manual 22 iSCSI Storage Area Network Figure 10. VTrak M300i and M200 i SAN co nnect ions (M500 i is similar) This arrange ment requires : • A Gigab it Et hernet n etwork i nterfac e card (GbE NIC) with i SCSI s upport (in hardware o r sof tware) • A GbE Switc h with iS CSI support • A ne twor k swi tch • A netwo rk in[...]

  • Page 31

    Chapter 2: Inst allation 23 iSCSI Direct Attached S torage Figure 1 1. VTrak M30 0i and M 200i DAS connecti ons (M5 00i is s imilar) This arrangem en t requi res : • A Gigabi t Etherne t network interfa ce ca rd (GbE NIC) wit h iSCSI suppo rt (in hardware or sof tware) • A n etwork swi tch • A network interf ace c ard (NIC ) in the PC Connect[...]

  • Page 32

    VTrak M-Class Prod uct Manual 24 SCSI Dire ct At t ached S t orage Figure 12. VTrak M300p and M200 p DAS co nnec tions (M 500p is simila r) This arrange ment requires : • A ne twor k swi tch • A netwo rk interfac e card (NIC) in the PC • A SCSI HBA card i n the P C • A SCSI cable th at fits your HBA card and has a VHDCI con nector to fit th[...]

  • Page 33

    Chapter 2: Inst allation 25 Set Up Serial Cable Connections The RS -232 Serial c onnec tion e nables the Co mman d Line Inte rface (CL I) and Comm and Li ne U tility (CLU) o n your PC to mon itor an d cont rol VT rak. Figure 13. Serial conn ecto rs for VTrak M500f (left) and M300i (right) Mgmt IOIOI Controller 12 FC 1 FC 2 Mgmt IOIOI Controller 12 [...]

  • Page 34

    VTrak M-Class Prod uct Manual 26 Connect the Power Plug in the powe r cords and s witc h on bo th power supplies. W hen the po wer is switc hed on , the L EDs on th e front of the VT rak wi ll lig ht up. Figure 14. VTrak M5 00f/i/p fron t pa nel LED dis play Figure 15. VT rak M3 00f/ i/p and M200 f/i/ p front pane l LED display When boot-up is fi n[...]

  • Page 35

    Chapter 2: Inst allation 27 The re ar e two LEDs on ea ch Dr ive Carr ier . The y re po rt the pr ese nce of po w er and a disk drive , and t he curre nt con dition of the driv e. Figure 16. VTrak M5 00f/i/p d rive c arrier L EDs Figure 17. VTrak M3 00f/i/p a nd M20 0f/i/p driv e car rier LEDs Aft er a few mom ent s the Power/ Activi ty sh ould d i[...]

  • Page 36

    VTrak M-Class Prod uct Manual 28[...]

  • Page 37

    29 Chapter 3: Setu p • VT rak Setup with CLI or CLU (below) • Inst all iSCSI Init iator on the Hos t PC (p age 39) • VT rak Setup with W ebP AM PROe (pa ge 41) VT r ak Setup wit h CLI or CLU Aft er ins tal lation , the ne xt step i s to confi gure VT rak. T o set date , time , an d IP add resse s, you mus t use th e Co mmand Li ne Interfac e [...]

  • Page 38

    VTrak M-Class Prod uct Manual 30 CLI: Fibre Channel and S CSI Models (M500 f/ p, M300 f/ p, M200f/ p) 1. T y pe the follo wing st ring to se t the Date and T ime , then p res s Enter admini strator@cli> date -a m od -d 200 5/0 6/08 -t 16:4 5:00 T y pe th e da te in y yyy/mm /dd fo rmat an d th e time in hh /mm/s s form at with a 24-ho ur clo ck.[...]

  • Page 39

    Chapter 3: S etup 31 admini strator@cli > net -a mod -t mg mt -s "p rimaryip=1 92.168 .10.87, primar yipma sk=255 .255.2 55.0 , gateway =19 2.168.1 0.3" In the abov e exam ple, t he IP ad dress es and su bnet m ask ar e includ ed as exampl es on ly . Y our v alues will b e dif f erent. If you prefe r to let your DHCP server assign the [...]

  • Page 40

    VTrak M-Class Prod uct Manual 32 CLU: Fibre Channel and SCSI Models (M500f/p, M300f/p, M200f/ p) 1. At th e ad min@ cli prom p t, type men u and press Ente r . The CL U ma in menu a ppears . 2. Wit h Qu ick S etu p hi ghligh ted, pre ss Ent er . The f irst Quic k Setu p scre en ena bles y ou to make Date and T ime sett ings. System Da te and Time 1[...]

  • Page 41

    Chapter 3: S etup 33 5. Press C trl- A to sav e thes e set tings and mo ve to the Manag ement Port conf igu rati on screen . Manageme nt Port By default, DHCP is enabled on VT rak (above). T o set Management Port se ttings manually , or to view the current settings, you must disable DHCP . T o view the cu rrent Ma nagem ent Port se ttings : 1. Pres[...]

  • Page 42

    VTrak M-Class Prod uct Manual 34 5. Press C trl- A to sav e thes e set tings and mo ve to the RAID co nfigura tio n screen. T o make Man age ment Po rt sett ings man ual ly: 1. Pres s th e arro w ke ys t o h igh lig ht DHCP . 2. Press the sp aceb ar to tog gle to Disabl ed . 3. Pres s th e arro w ke ys t o h igh lig ht IP Address . 4. Press the ba [...]

  • Page 43

    Chapter 3: S etup 35 System Da te and Time 1. Pres s th e arro w ke ys t o h igh lig ht System Date . 2. Press the ba cksp ace key to erase t he curr ent date. 3. T y pe the new date. 4. Foll ow the s ame pr oce dure to set th e Syste m T ime. 5. Press C trl- A to sav e thes e set tings and mo ve to the Manag ement Port conf igu rati on screen . Ma[...]

  • Page 44

    VTrak M-Class Prod uct Manual 36 1. Pres s th e arro w ke ys t o h igh lig ht DHCP . 2. Press the sp aceb ar to tog gle to Disabl ed . The c urrent Man age ment Port sett ings a re dis playe d (abov e). 3. Record the in format ion on this scre en. 4. Press the spacebar to toggle DHCP back to Enable d . 5. Press Ctrl- A to s ave t hese set tings and[...]

  • Page 45

    Chapter 3: S etup 37 iSCSI P orts By de fault, DHCP is ena bled o n VT rak (abo ve). T o set i SCSI Port settin gs manually , or to view the current settings, you must disable DHCP . T o view the curren t iSCSI Port s etting s: 1. Pres s th e arro w ke ys t o h igh lig ht DHCP . 2. Press the sp aceb ar to tog gle to Disabl ed . 3. Record the in for[...]

  • Page 46

    VTrak M-Class Prod uct Manual 38 The c urrent iS CSI Port s ettings are di splay ed (ab ove). T o make iS CSI Port se ttings m anuall y: 1. Pres s th e arro w ke ys t o h igh lig ht DHCP . 2. Press the sp aceb ar to tog gle to Disabl ed . 3. Pres s th e arro w ke ys t o h igh lig ht IP Address . 4. Press the ba cksp ace key to erase t he curr ent I[...]

  • Page 47

    Chapter 3: S etup 39 Instal l iSCSI Ini tiator on the Host PC This step app lies t o the M 500i, M3 00i, an d M20 0i mod el s only . T o acces s the i SCSI d ata port s , you mus t have the iSCSI Initiat or inst alled on your Host PC. Y ou can use a G igab it Ethern et netwo rk i nterface c ard (G bE NIC) with h ardware-base d iSCSI in itiato r fro[...]

  • Page 48

    VTrak M-Class Prod uct Manual 40 Aft er the i SCSI In itiator is inst a lled, f ollow th e ins tall ation and se tup in stru ction s that com e with your G bE NIC car d. Note Setup of an ac tual iSCS I ini tiator t akes place aft er the d isk a rray and lo gical drive are con figured on the VT rak. I f you p lan to use LUN M askin g, ena ble thi s [...]

  • Page 49

    Chapter 3: S etup 41 VT rak S etup with W ebP AM PROe Set up with We bP AM PROe consist s of the follo wing : • Log-in to W ebP AM PRO e (bel ow) • Langu age Sel ection (pa ge 44) • Create a Disk Arr ay (pag e 45) • Additi onal L ogi cal Dr ives (p age 54) • L og-o ut o f WebP AM PR Oe (page 54) • Interne t Connec tion u sing We bP AM P[...]

  • Page 50

    VTrak M-Class Prod uct Manual 42 . 3. When the op eni ng sc reen ap pears, typ e adm ini str ato r in the User Nam e fiel d, and t ype p assword in the Pas sword fi eld. The Us er Na me an d Pass word ar e case s ensi tive. 4. Clic k the Login button. Aft er sig n-in, th e W ebP AM PROe op ening scree n appe ars (ne xt p age). I f ther e are a ny u[...]

  • Page 51

    Chapter 3: S etup 43 Note Make a B ookmark (Ne tscap e Navigator) o r set a Favorit e (Internet Explore r) of the Login Scre en so you c an acc ess it eas ily ne xt time.[...]

  • Page 52

    VTrak M-Class Prod uct Manual 44 The f irst tim e you log i n to W ebP AM PROe, th ere will be no Users except for “adm inistr ator”. U nless you created disk arrays or log ical drives in the CLI or CLU , ther e wil l be no disk arra ys or logi cal d riv es at t his p oint . Use the T ree t o n avigate to the v arious func tions of W ebP AM P R[...]

  • Page 53

    Chapter 3: S etup 45 Create a Disk Ar r ay Click on th e Disk Arrays icon. The Array Config urat ion me nu app ear s. Sinc e this VT rak is new ly activ ated, there are no disk arrays or log ical d rives yet. There are three options : Au to ma tic , Ex press , a nd Adva nced . Select on e and clic k the Next b utton. O r sel ect on e from t he drop[...]

  • Page 54

    VTrak M-Class Prod uct Manual 46 • Logi cal D rives – The ID nu mber o f the lo gical drive (s), their RA ID lev el, cap acity , and stri pe size • S pa re Dri ves – The ph ysic al driv e ID numbe r of the dedic ated h ot sp a re assign ed to this disk array If yo u acc ept the se p ar ameters , click the Sub mit butto n. The new d isk arra[...]

  • Page 55

    Chapter 3: S etup 47 Foll ow these st eps to cr eate a new d isk a rray . 1. Ch eck th e boxe s to sel ect an y o ne or a comb ina tion of : • Redun dan cy – T he array wil l rema in av ailabl e if a phy sica l driv e fails • Cap acity – The gre atest p ossible amoun t of da t a cap ac ity • Perform ance – Th e high est po ssib le r ead[...]

  • Page 56

    VTrak M-Class Prod uct Manual 48 • T ransact ion Lo g •O t h e r 4. Clic k the Update but ton. Or c heck the Auto matic Update box, a nd upd ate s will o ccur automa tical ly . The f ollow ing p arameters dis play : • Disk Array s – Th e num ber of p hysical drive s in th e disk a rray , their ID num bers, conf igu rable c ap acity , and th[...]

  • Page 57

    Chapter 3: S etup 49 If yo u are u nce rtai n abou t choo sing p arame ters fo r your d isk a rray , use th e Expre ss or A utomat ic opt ion to crea te you r disk arr ay . T o create a ne w disk array: 1. Enter a name for the disk array i n the fi eld pro vided . 2. Check the b ox to enab le the follow ing features . • Med ia Patrol – A rou ti[...]

  • Page 58

    VTrak M-Class Prod uct Manual 50 On t his scre en you wil l spec ify y our logic al dri ves. S pecify one logic al driv e at a time until the ful l cap acity of t he dis k array is a lloca ted. 5. Enter a n Alias (n ame) fo r the fi rst log ical dr ive. 6. Choos e a R AID le vel fr om the drop down menu . The c hoic e of R AID le vels depen ds on t[...]

  • Page 59

    Chapter 3: S etup 51 10. Choos e a Read C ache polic y: • ReadC ache • ReadAh ead •N o C a c h e 1 1. C hoos e a W r ite C ache p oli cy: • W riteThru •W r i t e B a c k 12. Click the Up date button. When you c lick the Up date button, W eb P AM PROe set s u p one l ogica l dr ive and a dds i t to the New L ogi cal Driv e list s at t he b[...]

  • Page 60

    VTrak M-Class Prod uct Manual 52 If yo u wan t to ch ange a lo gical drive settin g, cli ck on the lo gical drive at the botto m of th e wi ndow . The entry and th e cap aci ty us age are hig hligh ted. Make y our chang es to the p arame ters an d cli ck the Up date butto n.[...]

  • Page 61

    Chapter 3: S etup 53 13. When you h ave finis hed s pecify ing logi cal d riv es, cl ick t he Next butto n.[...]

  • Page 62

    VTrak M-Class Prod uct Manual 54 The p ropose d d isk array appea rs wi th the l ogic al dr ive(s) you s pecif ied. 14. I f you agre e wit h th e p rop osed d isk a rray and l ogi cal dr ive (s), clic k the Submit butt on. If yo u disa gre e, click the Back bu tton an d mak e cha nges a s nee ded . Additional Logica l Drives If yo u wan t to cr eat[...]

  • Page 63

    Chapter 3: S etup 55 Internet Connection using W ebP AM PROe The a bove instruc tions cove r conn ection s between VT rak and y our com pa ny network . It is also poss ible to conn ect to a VT rak from the Inte rnet. Y o ur M IS Ad mi nis tra tor c an tel l you ho w to ac ce ss yo ur netw o rk from ou t s ide the firewal l. On ce you a re logg ed o[...]

  • Page 64

    VTrak M-Class Prod uct Manual 56[...]

  • Page 65

    57 Chapter 4: Ma nagement with W ebP AM PROe This chapt er desc ribes using embed ded W ebP AM P ROe to m onitor a nd ma nag e your RAID sys tem. Thi s chapt er is divi ded into secti ons for ma jor W ebP AM PROe com ponen ts a s sho wn a bove. VT rak S tatus Indicators Even though W ebP AM PROe of fers comp rehens ive moni toring of VT rak, the LE[...]

  • Page 66

    VTrak M-Class Prod uct Manual 58 Figure 2. VT r ak M3 00f/ i/p and M20 0 f/i/ p front pane l LED disp lay When boot-up is fi nishe d and t he V T rak is fun ctioni ng nor mal ly: • Control le r LED bl ink s gree n on ce per sec on d fo r fiv e s ec ond s, g oe s da rk f or ten s econd s, the n blin ks gre en once p er second fo r five sec onds ag[...]

  • Page 67

    Chapter 4: Managemen t with We bPAM PROe 59 See p age 215 fo r more i nforma tio n abou t field -replac eable co mpone nts . See p age 286 fo r a dis cussion of critic al and of fline log ical d rives . Dri v e Statu s Ind ica t o rs The re ar e two LEDs on ea ch Dr ive Carr ier . The y re po rt the pr ese nce of po w er and a disk drive , and t he[...]

  • Page 68

    VTrak M-Class Prod uct Manual 60 Figure 4. VTrak M300f/ i/p and M 200f/i/p dis k carrier L EDs The VT rak spins up the disk drive s sequen tially in ord er to equal ize p ower draw durin g st art-up. Afte r a f ew moment s th e Pow er/Activity and Di sk S tatus LE Ds shou ld dis play green. See “Cri tical & Of fline Disk Arrays ” on pa ge 2[...]

  • Page 69

    Chapter 4: Managemen t with We bPAM PROe 61 The a udibl e alarm soun ds at o ther tim es to in form y ou that the VT rak needs atten tion. Bu t the al arm do es no t spec ify th e cond ition. Whe n the a larm soun ds, do th e follo wing: • Check the fro nt and back of V T rak for red o r ambe r LEDs, as desc ribed abov e. • If em ail no tifica [...]

  • Page 70

    VTrak M-Class Prod uct Manual 62 . 3. When the op eni ng sc reen ap pears, typ e adm ini str ato r in the User Nam e fiel d and ty pe p assword in the Pass word field . The Us er Na me an d Pass word ar e case s ensi tive. 4. Clic k the Login button.[...]

  • Page 71

    Chapter 4: Managemen t with We bPAM PROe 63 Aft er sig n-in, th e W ebP AM PROe op ening scree n appe ars. Figure 5. WebP AM PROe O pening Sc reen The f irst tim e you log i n to W ebP AM PROe, th ere will be no Users except for “adm inistr ator”. The re wi ll be no d isk array s or l ogical drive s. If yo u setu p your VT rak using W ebP AM PR[...]

  • Page 72

    VTrak M-Class Prod uct Manual 64 Graphic User Inter face VT rak feature s a bro wse r-bas ed , grap hic use r inte rfac e. Y our Internet browse r is the b asic comp one nt to ac cess VT rak from your PC . • Header (p age 65) • Tree View (pag e 67 ) • Manag ement Win dow (p ag e 68) • E v ent Fr am e (page 6 8)[...]

  • Page 73

    Chapter 4: Managemen t with We bPAM PROe 65 There are fou r majo r p art s to th e graph ic us er inte rface: Header Language Se lection The VT rak graphic user interfa ce displ ays i n Engli sh, Germ an, Fren ch, It a lian, Jap anese, Chi nese T radit ional, Chin ese Si mple, and Korean . T o change la nguage s: 1. Clic k on Language in t he He ad[...]

  • Page 74

    VTrak M-Class Prod uct Manual 66 3. Clic k Vi e w again to hid e the Even t Fra me. Storage Network The VT rak graphic user interfa ce can curren tly di splay in S torage Netw ork in the T ree V iew . The S torag e Netw ork co nsis ts of all the VT rak su bsys tem en clos ures currentl y acc essible on the network . When you l og into a VT rak, th [...]

  • Page 75

    Chapter 4: Managemen t with We bPAM PROe 67 Tr e e V i e w Below a re t he compo nen ts of T ree V iew . The Ad minis trativ e T ools se ction is dif ferent for the Su per User tha n fo r other user s. The remain der of t he T ree i s the same for all users . The M anage ment W ind ow dis plays inform ation accor ding to the ite m you s elect in Tr[...]

  • Page 76

    VTrak M-Class Prod uct Manual 68 Management Window The M anage ment Window p rovide s the actua l user interfa ce with the VT rak. T his windo w cha nges de pendin g on wh ich ite m you sele ct i n T ree V iew and w hich tab you selec t in th e Man age ment W indow it se lf. Event Fra me T o displa y t he Even t Frame , clic k on Vie w in the H ead[...]

  • Page 77

    Chapter 4: Managemen t with We bPAM PROe 69 Sub syst em VT rak subsy stems are i dentifi ed in the T ree by the ir Mana gemen t Port IP addre ss. Click on the Subsy stem icon i n T ree V iew , then on the individu al t abs in M anage ment V iew to acc ess th e func tions . Subsystem Infor mation The Su bsys tem–In format ion t ab pro vides inform[...]

  • Page 78

    VTrak M-Class Prod uct Manual 70 Subsyste m Event s The Su bsys tem–Even t ta b pro vides i nformat ion fro m the e vent (l og) fil e of a spec ific subs ystem . Even ts a re list ed an d sorted by : • Numbe r – A co nsec utive decim al num ber as sign ed t o a sp ecific even t • Devic e – Bat tery , co ntrolle r , l ogica l drive , phys [...]

  • Page 79

    Chapter 4: Managemen t with We bPAM PROe 71 4. In the File Downlo ad Sec urity W arning b ox, c lick the Save bu tton. 5. In the Save A s dial og box , navi gate to the di rectory whe re you want to s ave the e vent fi le. 6. Enter a name for the event file (“e ventlo g” is t he defa ult file n ame). 7. Clic k the Save button. Background Activi[...]

  • Page 80

    VTrak M-Class Prod uct Manual 72 • Med ium al locat es a b ala nce of syst em res ources to the fun ction and dat a read /writ e opera tions. • High al loc ate s m ore s yst em res ourc es to the func tio n and few er to da t a read/ wr ite ope rati ons . 5. Set t he Re assi gne d B loc k thr esho l d. When an error oc curs i n a phy sical d ri[...]

  • Page 81

    Chapter 4: Managemen t with We bPAM PROe 73 3. Click on th e Sched ul er ta b dr opdown menu a nd selec t an it em (se e th e list abov e). 4. In the Sched uler di alog b ox, c heck the Enable This Sche dul e box. 5. Select a st art time (24-ho ur cloc k). 6. Sele ct a Re cur r enc e Pat tern . • Daily – Enter the numbe r of day s bet ween even[...]

  • Page 82

    VTrak M-Class Prod uct Manual 74 5. Clic k the Submit button. Lock The S ubsy ste m–Lock tab di spl ays l ock sta t us an d en ables you t o lo ck or un loc k a su bsys tem c ontroll er . T he loc k preven t s oth er ses sions (incl uding by the same user ) from m aking a c onfig urat ion ch ange t o the c ont roller u ntil th e loc k expires or [...]

  • Page 83

    Chapter 4: Managemen t with We bPAM PROe 75 5. Clic k the Submit button. Releas e L ock T o release the lo ck fo r this s ubsy stem: 1. Clic k on t he Sub syst em icon T ree Vie w . 2. Click o n the Lo ck t ab i n Mana ge ment V iew . If yo u ar e the Us er wh o set t he loc k, cl ick o n the Unl ock option. If ano ther U ser s et the l ock and yo [...]

  • Page 84

    VTrak M-Class Prod uct Manual 76 User Information The Us er Man ageme nt– Informa tio n ta b lis ts the user , his/her st atus, acces s priv ileges , dis play n am e, and email addres s. T o ac cess this ta b: 1. Click the Su bsystem icon i n T ree V i ew . 2. Click the Ad mi nistrat ive T ools icon. 3. Click on th e Us er Man ageme nt icon. T o [...]

  • Page 85

    Chapter 4: Managemen t with We bPAM PROe 77 1. Click the Su bsystem icon i n T ree V i ew . 2. Click the Ad mi nistrat ive T ools icon. 3. Click on th e Us er Man ageme nt icon. 4. Click on th e Se ttings tab in Ma nagem ent Vi ew . 5. Enter or chan ge the dis pl ay name or mail addres s . 6. Clic k the Submit button. User E vent Subs cription The [...]

  • Page 86

    VTrak M-Class Prod uct Manual 78 List of User No tifica tion Even t s •S h o r t c u t s • Enc los ure – A ll i tems un der E ncl osur e hav e the s ame S e ver ity le vel • RAID Core – All ite ms unde r RAID Core ha ve the sa me Severi ty lev el • Host I nter face – All ite ms un der Host Inte rface have th e same Se verity lev el ?[...]

  • Page 87

    Chapter 4: Managemen t with We bPAM PROe 79 User Pass word – Administr ator The Ad minis trator o r a Supe r Use r can c hange anothe r user’s p assw ord. T o mak e thes e cha nges: 1. Click the Su bsystem icon i n T ree V i ew . 2. Click the Ad mi nistrat ive T ools icon. 3. Click on th e Us er Man ageme nt icon. 4. In the list of use rs, clic[...]

  • Page 88

    VTrak M-Class Prod uct Manual 80 6. Enter a pa ssword for this user in the New Pas sword a nd Re type P assword fiel ds. A p asswo rd is o ptiona l. If y ou do not assig n p asswo rd, tell this user to le ave the p assw ord field blank whe n he/sh e logs in to to W ebP AM PROe . The user can cr eat e his /he r own p as swo rd, se e “Use r Pass wo[...]

  • Page 89

    Chapter 4: Managemen t with We bPAM PROe 81 4. Click on th e Del ete t ab in Ma nagem ent V i ew . 5. Check the b ox to the l eft of t he use r you w ant t o d elete. 6. Clic k the Submit button. 7. Clic k OK in the c onfirma tion b ox. User Sess ions The Us er Man ageme nt– Sessi on t ab enable s you to se e all o f th e curren t ses sions on th[...]

  • Page 90

    VTrak M-Class Prod uct Manual 82 Manageme nt Port The Ne twork Mana gemen t–Etherne t ta b e nables you to see the cu rrent Man ageme nt Port s ettings on th e Cont roller , includi ng: • Control ler ID • Max imum nu mb er of po rts sup ported • Numbe r of por t s pres ent • Numbe r of fai led po rt s • Port ID • P or t sta tus ( enab[...]

  • Page 91

    Chapter 4: Managemen t with We bPAM PROe 83 • Control ler ID • Max imum nu mb er of po rts sup ported • Numbe r of por t s pres ent • Numbe r of fai led po rt s • Port ID • P or t sta tus ( enab led or dis abl ed) • Link s tatu s (up o r dow n) •I P t y p e • DHCP status (enabled or disabled) • Prima ry I P addres s • Primary [...]

  • Page 92

    VTrak M-Class Prod uct Manual 84 • F ir mwar e V er sio n • Numbe r of fai led no des • Suppo rted Fea tures • Maxim um Fra me Siz e • Suppo rted S p eeds T o acce ss th is tab : 1. Click the Su bsystem icon i n T ree V i ew . 2. Click the Ad mi nistrat ive T ools icon. 3. Click on th e Fibre Chan nel M anagem ent ico n. 4. Click the N od[...]

  • Page 93

    Chapter 4: Managemen t with We bPAM PROe 85 • Config ured T opolog y – N-Port (Point-to -Point), NL Port (Arbi trated L oop) or Auto (s elf-se tting) • Har d ALP A – Add ress c an be 0 to 25 4. 2 55 me ans thi s feat ure is disab led. An ALP A id entifi es a p ort in a n ar bitrated loop. T o acce ss th is tab : 1. Click the Su bsystem icon[...]

  • Page 94

    VTrak M-Class Prod uct Manual 86 • Numbe r of w ords sent • Numbe r of words receive d • LIP Cou nt – Lo op i nitial izati on prim itive coun t • NOS C ount – Not operati onal p rimiti ve se quenc e coun t • Numbe r of erro r frames • Numbe r of dum ped f ram es • Link Failu re Co unt • Loss Sync C ount • Loss Signa l Count ?[...]

  • Page 95

    Chapter 4: Managemen t with We bPAM PROe 87 T o acce ss th is tab : 1. Click the Su bsystem icon i n T ree V i ew . 2. Click the Ad mi nistrat ive T ools icon. 3. Click on th e Fibre Chan nel M anagem ent ico n. 4. Click the SF P t ab in Manag ement V iew Fibre Channel Logged-in Devices The F ibre C hanne l Mana geme nt–L ogged In De vice t ab en[...]

  • Page 96

    VTrak M-Class Prod uct Manual 88 2. Click the Ad mi nistrat ive T ools icon. 3. Click on th e Fibre Chan nel M anagem ent ico n. 4. Click the In itiato r t ab in Mana gemen t V iew . T o add or del ete an in i tia tor , see “ S to ra ge Ser vic es” on page 9 7. iSCSI Ma nagement This feature pert ai ns the VT rak iSCSI mo del s, M5 00i, M 300i,[...]

  • Page 97

    Chapter 4: Managemen t with We bPAM PROe 89 • Dat a s equen ce in order – E nables plac ement of dat a in se quenc e order . • Uni-di rectio nal CHAP Auth entic ation – Enable s Ch allen ge Hand sha ke Authe ntication Protoco l. • Bi-dire ct ional CHAP Auth ent icatio n – Ena bles b i-dir ectio nal an d uni- dir e cti onal C HAP au th e[...]

  • Page 98

    VTrak M-Class Prod uct Manual 90 • Primary He ader Diges t Method – (None). • Prima ry Da ta Di gest M ethod – (No ne). • iSCSI Rec eive Marke r – (No ne). iSCSI Po rt S t atistics The i SCSI M anagem ent–Po rtal ta b, Po rt S tati stics dropd own menu e nable s you to se e the curr ent Da ta Port sta tistic s.T o acces s to the i SCS[...]

  • Page 99

    Chapter 4: Managemen t with We bPAM PROe 91 • Transm itte d Se gmen ts • T ransmi tted Byt es • Recei ve d Segm ent s • Recei ved By tes • Retrans mit T imer Ex pire • Pe rsi st T imer Expir e d • Recei ved Pu re ACKs • Recei ved D upli cate ACKs • T ransmitted Pure ACKs • T ransmitted Dupl icate ACKs • Recei ved Se gment s ou[...]

  • Page 100

    VTrak M-Class Prod uct Manual 92 iSCSI i SNS The i SCSI M anagem ent–i SNS t ab enabl es yo u to v iew and ch ange th e curre nt iSNS sett ings on the Cont roller dat a ports. Intern et S tora ge Name Service (iSNS) is a protoc ol us ed to fa ci lit ate the aut omated disc overy , ma nagem ent, and conf igurati on of iSCS I and F ibre C hanne l d[...]

  • Page 101

    Chapter 4: Managemen t with We bPAM PROe 93 iSCSI S LP The i SCSI M anagem ent–SL P ta b enab les y ou to v iew and ch ange th e curre nt setting s on th e Co ntrolle r dat a port s. Se rvice Locati on Proto col (SLP) is a stand ard u sed t o di scov er s er vic es ov er t he Int er n et. It inc lud es S erv ic e Ag ents (SA) tha t adver tise s e[...]

  • Page 102

    VTrak M-Class Prod uct Manual 94 2. Click the Ad mi nistrat ive T ools icon. 3. Click on th e iSCS I Mana gemen t icon. 4. Click on th e CHAP t a b in Man age ment V iew . Add a CHAP T o add a ne w CH AP: 1. Click the Su bsystem icon i n T ree V i ew . 2. Click the Ad mi nistrat ive T ools icon. 3. Click on th e iSCS I Mana gemen t icon. 4. Click o[...]

  • Page 103

    Chapter 4: Managemen t with We bPAM PROe 95 3. Click on th e iSCS I Mana gemen t icon. 4. Click on th e CHAP t a b in Man age ment V iew . 5. Click on th e CH AP ta b dr opdown me nu and selec t Delete CHAP . 6. Check the b ox to the l eft of t he CHAP you wan t to delete . 7. Clic k the Submit button. iSCSI Ping The i SCSI M anagem ent–Pi ng t a[...]

  • Page 104

    VTrak M-Class Prod uct Manual 96 4. Click on th e Cha nnel 1 or the Chan nel 2 link. The s etting s scr een di splay s a li st of t he 16 T argets an d T ermin ation f or the sel ected S CSI ch ann el. T o enable a SCSI targ et: 1. Check (clic k on) the TID box besid e the t arget you want to e nable. Ch ecked mean s e nabled , un chec ked m eans d[...]

  • Page 105

    Chapter 4: Managemen t with We bPAM PROe 97 S torage Servi ces S torage Servic es inc lude manag ing Ini tia tor and LUN m appin g. Thes e func tions are s imila r for Fib re Ch annel and iSCS I VT rak mode ls, with a f ew m inor dif feren ces in Ini tiator nam ing con ventions , as noted bel ow . Initiators do not apply to SCSI m odels . LUN Mappi[...]

  • Page 106

    VTrak M-Class Prod uct Manual 98 LUN Map – Fibre Channel and iSCSI The S torag e Serv ic es –LUN Ma p t ab displa ys a lis t of in itia tors rec ogn iz ed by the VT rak control ler and the ir corresp onding LUN m appin g. V iew LUN Map T o view t he c urre nt LU N Map: 1. Click the Su bsystem icon i n T ree V i ew . 2. Click the Ad mi nistrat i[...]

  • Page 107

    Chapter 4: Managemen t with We bPAM PROe 99 LUN Mappi ng P a ra meter s • Initi ator – T he F ibre Cha nnel o r iSCSI ca rd in th e Host s ystem that initia tes comma nds to the t arget (VT rak). • Logi cal D rive ID – T his is a ctuall y the dis k array ID num ber . • RAID L evel – RAID L evel of th e logi cal d rive. • Cap ac ity ?[...]

  • Page 108

    VTrak M-Class Prod uct Manual 100 4. Cl ick th e LUN Map t a b in M anage ment V iew . 5. From the LU N Map t ab dro pdow n menu , sele ct Edit LUN Ma p . 6. Select Po rt 1 or Port 2 from the Port ID dr opdow n men u. 7. In the LUN Mappin g and Mas king t able, select a Log ical Driv e ID with emp ty T arget ID and LUN field s. 8. T ype a T arget I[...]

  • Page 109

    Chapter 4: Managemen t with We bPAM PROe 101 8. Enter a n Emai l send er add ress (e xampl e: RA IDmaste r@pro mise. com). 9. Enter a n Email s ubjec t (exam ple: V T rak S tatus). 10. When you a re d one, cl ick on t he Submi t bu tton. Send a T est Me ssage T o send on e test me ssag e to the User c urrently logge d i nto the VT rak GUI: 1. Make [...]

  • Page 110

    VTrak M-Class Prod uct Manual 102 3. Clic k on t he SLP Setting link . 4. Unde r S tartu p T yp e: • Click on th e Autom atic o ption t o s tart the se rvice aut omatical ly du ring system st artup. • Click on th e Manu al opt ion to sta rt th e serv ice m anual ly (the servi ce does not st art duri ng sy st em st a rtup ) . 5. Clic k on t he S[...]

  • Page 111

    Chapter 4: Managemen t with We bPAM PROe 103 11 . C l i c k OK in the confi rmatio n box to rest art the W eb Server servic e with you r chan ges. Change St art Setting T o change the W eb Server Aut omatic /Man ual st art setting: 1. Click the Su bsystem icon i n T ree V i ew . 2. Click the Ad mi nistrat ive T ools icon. 3. Clic k on t he Web Serv[...]

  • Page 112

    VTrak M-Class Prod uct Manual 104 24 m inutes is the d efault. 7. When yo u are d one , clic k on t he Submi t bu tton. 8. Clic k OK in the c onfirma tion b ox to re st art t he T elnet servi ce with your chan ges. Change St art Setting T o change the T eln et Autom atic/Man ual st art set ting: 1. Click the Su bsystem icon i n T ree V i ew . 2. Cl[...]

  • Page 113

    Chapter 4: Managemen t with We bPAM PROe 105 There is no defaul t name . 6. Ente r a Sy s tem Loca tion . USA is the default. 7. Enter a Syste m Cont act (the em ail ad dress of the a dmin istrato r or othe r indi vidua l). 8. Enter t he Read Com munity Publi c is the defaul t. 9. Enter t he W ri te Comm unity Private i s the d efault . 10. Enter a[...]

  • Page 114

    VTrak M-Class Prod uct Manual 106 Or cli ck on th e Rest art button to rest art the servi ce. CIM VT rak’ s CIM ser vice provid es a d ata base f or in format ion ab out co mput er system s and netw ork de vice s. CI M enab les y ou to a cces s VT rak's contro ller usin g a CI MOM br o ws er . This servi ce is norma lly S topped an d set to [...]

  • Page 115

    Chapter 4: Managemen t with We bPAM PROe 107 5. T o enab le CIM usi ng a HTT PS co nnect ion: • Choos e the Y es opti on • Enter a port nu mb er in th e fiel d provi ded (59 89 is the de fau lt) 6. T o enab le aut hentic ation for you r CIM conne cti on(s): • Choos e the Y es opti on • Enter t he o ld p assw ord in t he fiel d pr ovide d (p[...]

  • Page 116

    VTrak M-Class Prod uct Manual 108 2. Click on th e Ad minis tration T ools icon. 3. Clic k on t he Ne tsend link . 4. Unde r S tartu p T yp e: • Click on th e Autom atic o ption t o s tart the se rvice aut omatical ly du ring system st artup. • Click on th e Manu al opt ion to sta rt th e serv ice m anual ly (the servi ce does not st art duri n[...]

  • Page 117

    Chapter 4: Managemen t with We bPAM PROe 109 Export The So f tw a re M an age me nt–E xport t ab ena ble s y ou to ex por t th e Us er Da t ab ase file from th e VT rak subsyste m to th e Host PC. Fro m there, y ou can impo rt the User Da tab ase fi le to ot her VT rak su bsys tems so that all h ave th e same Us er infor mation and s etting s. T [...]

  • Page 118

    VTrak M-Class Prod uct Manual 110 4. Click o n the Im port t ab. 5. Under t he T ype d ropdown list, s elec t User Dat abase . 6. Enter t he nam e of th e file to be i mported. Or , cl ick t he Browse... butto n to s earch for th e file . 7. Clic k on t he Submit butt on. 8. Clic k on t he Next button. If the impo rted fil e is a valid user d at ab[...]

  • Page 119

    Chapter 4: Managemen t with We bPAM PROe 111 4. Check the Fi rmwa re and Softw are fu nctio ns yo u want to rest ore to defaul t setti ngs. 5. Clic k on t he Submit butt on. 6. In the confi rmatio n box , type the word c onfi rm in the field provid ed. 7. Clic k the OK button . The f unctio ns yo u sel ected w ill be auto matic ally restore d to th[...]

  • Page 120

    VTrak M-Class Prod uct Manual 112 When the co ntrolle r shut s down, yo ur W ebP AM PR Oe conn ectio n will b e lost. 8. W ait for n o less than t wo minu tes. 9. Man ually turn of f the power s upply switc hes on the ba ck of the subs ystem. Monitor the Shut down T o monito r a shu tdo wn, you mu st use the Com mand Lin e I nterfac e (CLI) tho ugh[...]

  • Page 121

    Chapter 4: Managemen t with We bPAM PROe 113 Controllers The Co ntro llers– Informa tio n ta b prov ides i nforma tio n abou t the c ontroll ers in a VT rak sub system. Cont roller i nfo rmatio n incl udes: • Control ler ID (1 or 2) • Alias , if as sign ed • S tat us – O K mea ns normal • V endo r • Mod el • Re visio n Numbe r • W[...]

  • Page 122

    VTrak M-Class Prod uct Manual 114 The Co ntro ller S tatus LED an d Dirt y Cach e LED on the back of the Control ler , will flash fo r one min ute. See the il lustra tion be low . Figure 6. The Controller S tatus and Dirty Cache LEDs flash for one min ute so yo u can id entify the Control ler Controller Controller Information The Co ntrolle r–In [...]

  • Page 123

    Chapter 4: Managemen t with We bPAM PROe 115 • Mod el • S tatus •P o w e r O n T i m e • Cache Usage (percen t) • Dir ty Cach e Us age (pe rce nt) • Par t numb er • Ser ial nu mber • Har dware rev ision numb er • WWN (W orld Wide Na me) • Date o f manu facture • SCSI prot oco ls supp orted • Boot l oader V ersion • Boot l [...]

  • Page 124

    VTrak M-Class Prod uct Manual 116 • W rite Bac k Cac he Flus h Inte rval Cont rolle r S t atisti cs 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k the Cont ro ll ers icon . 3. Clic k on t he Co ntro lle r i con. 4. Click on th e In formati on t ab in Manag ement V iew and s elect S tati stics from dropd ow n men u. The Co ntro ller st [...]

  • Page 125

    Chapter 4: Managemen t with We bPAM PROe 117 6. Check the SM ART Log box to enabl e the Se lf-Mon itor ing, An alysis, and Reporti ng Sys tem (SM ART) . 7. Enter a polli ng int erval (1 to 144 0 min utes) i n SMAR T Poll ing In terval field. 8. Check the C oerci on Enable d box to enab le disk drive cap acity coerc ion. When disk dr ives of d iff e[...]

  • Page 126

    VTrak M-Class Prod uct Manual 118 • Numbe r of bat teri es – One for eac h con troller in the enclo su re Ide nti fy Enc lo sure T o identify the VT rak s ubsy stem enc losu re: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on t he Enc los ure s i con. 3. Clic k on t he Loc at e Encl os ure button. The F RU LEDs on the bac k of t he[...]

  • Page 127

    Chapter 4: Managemen t with We bPAM PROe 119 Enc losu re Enclosure Information The En clos ure–Info rmat ion t ab p rovide s a di agr am sh owin g the s tat us and loc ation o f key comp onent s . S tatu s info rmatio n abou t th e VT rak subsy stem encl osure , in cludi ng: • SEP Firmware V ersion • Polli ng Inte rva l* • Encl osure W arni[...]

  • Page 128

    VTrak M-Class Prod uct Manual 120 10. Click the Su bmit butt on. The c hange s t ake ef fect imm ediat ely . FRU VPD The En clos ure–FRU VPD ta b dis plays Vi tal Produc t Dat a (VPD) i nforma tion abou t Field Rep lacea ble U nit s (FR U) in the VT rak su bsys tem e nclos ure, incl udin g: • Control ler Mo the rboard • S torage Enc losure Pr[...]

  • Page 129

    Chapter 4: Managemen t with We bPAM PROe 121 • Current – A flow of a few mA i s normal Battery Re condition VT rak auto matic ally recond itions the ba tter y ever y two month s. T o set the reco nditio n sch edule, see “Sc hedul er” on p age 72. T o recondi tio n the b attery d o the f oll owing: 1. Click the Su bsystem icon i n T ree V i [...]

  • Page 130

    VTrak M-Class Prod uct Manual 122 7. Clic k the Submit button. The Bu zzer g oes sil ent for t he curre nt eve nt. If the Bu zzer i s ena bled, i t will soun d agai n wh en the next e vent h appens . Change Buzzer Setting s T o change Buzze r setti ngs, d o the fo llowing : 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on t he Enc los u[...]

  • Page 131

    Chapter 4: Managemen t with We bPAM PROe 123 The Di sk S tatus L ED wil l flas h to id entify the ca rrie r holdi ng the drive. Figure 9. VT r ak M5 00f/ i/p disk car rie r LEDs Figure 10. VTrak M3 00f/i/p a nd M20 0f/i/p dis k carr ier LE Ds Physica l Drives Se ttings The Ph ysic al D rives –Setting s t ab provid es ena bles you to ma ke se ttin[...]

  • Page 132

    VTrak M-Class Prod uct Manual 124 Physi cal Drive The Ph ysic al Dr ive–In format ion t ab pro vides inform ation about the selec ted phys ical disk drive : Physica l Drive I nform ation • Devic e ID – PD plu s the s lot nu mber w here t he driv e is inst alle d. • Loca tion – By enclo sure an d s lot nu mbers . • Alias – If a n alia [...]

  • Page 133

    Chapter 4: Managemen t with We bPAM PROe 125 • Maxim um Ultra DMA Mode Supporte d – UDMA5 for S A T A drives. • Ultra D MA Mode – Mod e as s elec ted on the Phy sical Drives Setting s t ab. Physic al Driv e S t atis tics From the Informa tion T ab, clic k on t he dr opdown me nu, and sele ct S tatis tics to vie w sta tis tical inform ation [...]

  • Page 134

    VTrak M-Class Prod uct Manual 126 The Di sk S tatus L ED wil l flas h to id entify the ca rrie r holdi ng the drive. Figure 1 1. VTrak M5 00f/ i/p disk carr ie r LEDs Figure 12. VTrak M3 00f/i/p a nd M20 0f/i/p dis k carr ier LE Ds Ph ysi cal Dr ive Set tin gs The Ph ysic al Dr ive–Se ttings tab enabl es yo u t o spec ify an alias for a physi cal[...]

  • Page 135

    Chapter 4: Managemen t with We bPAM PROe 127 • PF A – The phy sica l dr ive ha s errors resul tin g in a predic tion o f failu re. T o clear a S t ale or PF A st atus f rom a p hysical drive : 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on t he Enc los ure s i con. 3. Clic k on t he Enc los ure ic on. 4. Clic k on t he Phy sic a l[...]

  • Page 136

    VTrak M-Class Prod uct Manual 128 4. Clic k on t he Phy sic a l D r ives icon. 5. Click on a Phy sical D rive icon. 6. Click on th e Fo rce O ffl ine/O nline t ab in Manag ement V iew . 7. Clic k the Submit button. 8. In the confi rmatio n box , type the word c onfi rm in the field provid ed. 9. Clic k the OK button . Physica l Drive M edia Pat r o[...]

  • Page 137

    Chapter 4: Managemen t with We bPAM PROe 129 T o acces s the Di sk Arra ys–In formati on t ab: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n. Create a Disk Array – Automatic The Di sk Array Autom atic Cr eatio n opti on enab les y ou to cr eate a new dis k array foll owing a d efault set of p arame ters. O[...]

  • Page 138

    VTrak M-Class Prod uct Manual 130 T o create a ne w disk array: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n. 3. Click on the Crea te t ab in Ma nag em ent V ie w . 4. From the Creat e ta b d ropdow n me nu, se lect Express . 5. Ch eck th e boxe s to s elect an y one or com binati on of th e fo llowin g: • [...]

  • Page 139

    Chapter 4: Managemen t with We bPAM PROe 131 Create a Disk Arr ay – Advanc ed The Di sk Array Advan ced C reati on opti on ena ble s you to directl y sp eci fy all p aramet ers for a new disk array . One logic al driv e will be made a utoma tical ly when yo u cre ate the dis k arra y . If you sele ct le ss th an th e t ota l ava ilabl e cap ac it[...]

  • Page 140

    VTrak M-Class Prod uct Manual 132 Thi s val ue wi ll be the da ta capa city of th e fir s t lo gica l dri ve in your n ew di sk array . If y ou spe cify less than di sk arra y's maxi mu m cap acity , the remai nde r will b e a vaila ble for add itiona l logi cal d riv es whic h you ca n crea te late r . 13. S pecif y a S tripe size fro m the d[...]

  • Page 141

    Chapter 4: Managemen t with We bPAM PROe 133 2. Clic k on the Di sk Arra ys ico n. 3. Click on th e Del ete t ab in Ma nagem ent V i ew . 4. Check the b ox to the l eft of t he dis k array you want to d elete. 5. Clic k the Submit button. 6. In the confi rmatio n box , type the word c onfirm in th e field provi ded. 7. Clic k the OK button . The s [...]

  • Page 142

    VTrak M-Class Prod uct Manual 134 • Numbe r of Logic al Dr ives – The n umber of logi cal d riv es tha t belon g to thi s disk arra y . • Suppo rted R AID Le vel – The R AID l evels this disk array can sup port. Physica l Drives in the Dis k Array • Slot N o. – Physic al dri ve ID nu mber . • Mod el – Th e phys ical drive' s mo[...]

  • Page 143

    Chapter 4: Managemen t with We bPAM PROe 135 • T ransport R eady – Afte r you p erform a suc cessf ul Prep are for T ra nsport opera tion, t his c onditi on mea ns yo u can remov e the p hysic al dri ves o f th is dis k array an d mov e them to ano ther enc losu re o r dif ferent driv e slo ts . Afte r you reloca te the phy sica l drive s, the [...]

  • Page 144

    VTrak M-Class Prod uct Manual 136 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n. 3. Clic k on the Di sk Arra y icon. 4. Click on th e Crea te LD ta b in Mana gemen t Vi ew . 5. Enter a n alia s (nam e) in t he Alia s fi eld. Maxim um of 32 cha racters . Use l etters, numbe rs, sp ace be twee n words, and u nde[...]

  • Page 145

    Chapter 4: Managemen t with We bPAM PROe 137 If yo u crea ted a fa ult -toleran t logic al dri ve (an y RAID level exce pt RAID 0), th e Ope rationa l S t atus of new logi cal d riv e will d ispla y Sync hroniz ing fo r several min utes a fter creatio n. Y o u can use th e logi cal d riv e durin g this period but read/ writ e perfo rmanc e coul d b[...]

  • Page 146

    VTrak M-Class Prod uct Manual 138 For a list o f Migra tion o ptions and ot her im port ant inform ation, see “R AID Lev el Mig ration” o n p age 254. T o Migrate an exis ting di sk arra y: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n. 3. Clic k on the Di sk Arra y icon. 4. Click the Ba ck ground Activi t[...]

  • Page 147

    Chapter 4: Managemen t with We bPAM PROe 139 Manual Re build If a p hysic al dri ve ha s fail ed, ide ntify and replac e the d rive, t hen rebuil d the d isk array as de scribe d belo w: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n. 3. Clic k on the Di sk Arra y icon. If the re ar e mult iple d isk array s, c[...]

  • Page 148

    VTrak M-Class Prod uct Manual 140 5. From the dro pdo wn menu on the Backg round Ac tivit ies t ab, c hoos e the func tio n you want to st art . V iew Progre ss of Bac kground Fu nction T o view the pro gress of th e curre nt bac kgroun d acti vity and a l ist of activ ities in the q ueue: 1. Click the Su bsystem icon i n T ree V i ew . 2. Click th[...]

  • Page 149

    Chapter 4: Managemen t with We bPAM PROe 141 T ransport The Disk A rra y–Transpo rt ta b e nab les y ou t o p repare a di sk ar r ay f or tr an spo rt . T o prep are a disk array for tr anspo rt: 1. Click the Su bsystem icon i n T ree V i ew . 2. Clic k on the Di sk Arra ys ico n. 3. Clic k on the Di sk Arra y icon. 4. Click the T ra nsport tab i[...]

  • Page 150

    VTrak M-Class Prod uct Manual 142 • RAID L evel – The RAID lev el of t his lo gical drive (It may d if fer fro m the disk array) . • Cap acity – Thi s is t he dat a s torage c ap acity avai lable. • Disk Array ID – The ID n um ber o f the d is k arra y fro m wh ich thi s lo gic al driv e was c rea ted. • S tripe – The s tripe s ize [...]

  • Page 151

    Chapter 4: Managemen t with We bPAM PROe 143 • Of fline – Thi s conditio n arises as the res ult of a secon d physica l drive failu re. An O ffl ine lo gical drive is not acce ssibl e but s ome or all o f your dat a may rema in int a ct. Y ou must determ ine the ca use o f the pro blem and correc t it. • Dead – Th e phys ical drive has fa i[...]

  • Page 152

    VTrak M-Class Prod uct Manual 144 • Read Po li cy – T he Re ad C ache p olicy of thi s log ica l driv e. • W rite Pol icy – The W rite Cache polic y of this logic al driv e. • Serial Num ber – T he S erial N umbe r of thi s logi cal d riv e. • WWN – T he Wo rld Wid e Num ber of thi s logica l d rive. • Sync hroniz ed – H as th i[...]

  • Page 153

    Chapter 4: Managemen t with We bPAM PROe 145 Maxim um of 32 cha racters . Use l etters, numbe rs, sp ace be twee n words, and u nders core. An alias is optio nal . 8. From the Read Pol icy d ropd own me nu, selec t a R ead Cac he pol icy . The c hoic es are Read Cache, Read Ahead, and N o Cach e. 9. From the Wri te Policy dropdo wn men u, sel ect a[...]

  • Page 154

    VTrak M-Class Prod uct Manual 146 7. If yo u did n ot selec t Qui ck Init ializ ation , enter a he xidec imal value in the Initi aliza tion Pa ttern in Hex field or use the def ault 00 000 000 v alue. 8. Clic k the Submit button. 9. In the confi rmatio n box , type the word c onfi rm in the field provid ed. 10. Click the OK bu tton. The Ba ckgro un[...]

  • Page 155

    Chapter 4: Managemen t with We bPAM PROe 147 Logical Driv e PDM Predic tive Dat a Mi grat ion (PDM) is the mi gratio n of da t a from the susp ect di sk driv e to a s pa re dis k driv e, sim ilar to Rebuil ding a Lo gical D rive. Bu t unli ke Rebui ldi ng, PD M con st antly monito rs your di sk dr ive s, and autom atica lly copi es your dat a to a [...]

  • Page 156

    VTrak M-Class Prod uct Manual 148 • Count – Num be r of contin uo us blo ck s st a r tin g from this LBA. • Read C hec k T able – C ont ains a lis t of read errors for th is logic al dri ve. • W rite C heck T abl e – Cont a ins a list o f wri te errors for thi s logi cal d rive. • Inco nsist ent Blo ck T able – Co nta ins a list o f[...]

  • Page 157

    Chapter 4: Managemen t with We bPAM PROe 149 LUN Mappi ng P a ra meter s • Initi ator Nam e – For iSCSI, the initia tor nam e is the i SCSI na me of the init iator de vice and is com posed of a s ingle text s tring. i SCSI WW Ns are some what diffe rent from reg ula r WWNs. For Fi bre Chan nel , the in itiato r name is the W orld Wi de P ort Na[...]

  • Page 158

    VTrak M-Class Prod uct Manual 150 7. From the Assig ned C hanne l List , clic k on Chann el 1 or 2. The Ch ann el ID nu mber a ppe ars und er LUN Assig nment Wo rkshe et. 8. From the T arget ID dropd own men u, sel ect a T arget ID num ber . T arget IDs ra nge from 0 to 1 5. 9. From the LU N dr opdow n men u, selec t a LUN. LUNs ra nge from 0 to 63[...]

  • Page 159

    Chapter 4: Managemen t with We bPAM PROe 151 • T ype – Gl obal, c an be used by any disk ar ray . Dedic ated, can on ly be us ed by th e assig ned di sk arra y . • Dedic ated to Array – For ded icated sp ares, the dis k arra y to whi ch it i s assign ed. Glob al sp ares show N/A . • S pa re Che ck – The result of the S pare C hec k func[...]

  • Page 160

    VTrak M-Class Prod uct Manual 152 The n ew sp ar e drive is ad ded to the S p are D rive L ist on the Inf ormatio n t ab. Delete Sp are Drive The S pare Dr ive s–Dele te t ab e nable s you to dele te an exi sting sp are driv e. T o del ete a spa re d rive: 1. Click the Su bsystem icon i n T ree V i ew . 2. Click on th e S pare Driv es icon. 3. Cl[...]

  • Page 161

    Chapter 4: Managemen t with We bPAM PROe 153 S p are Dr ive Sp are Drive Information When a phys ical drive i n a dis k array fai ls and a sp are dri ve of ad equ ate ca pac ity is a vaila ble, th e disk array will begin to rebu il d autom atica lly u sing t he sp ar e driv e. See “Cri tical & Of fline Disk Array s” on p age 286. The S pare[...]

  • Page 162

    VTrak M-Class Prod uct Manual 154 The Di sk S tatus L ED wil l flas h to id entify the ca rrie r holdi ng the drive. Figure 13. VT rak M5 00f/ i/p disk carr ie r LEDs Figure 14. VTrak M3 00f/i/p a nd M20 0f/i/p dis k carr ier LE Ds Sp are Driv e Setti ngs The S pare Dr ive –Setting s t ab ena ble s you to ch ange th e sett ing s of an exis ting s[...]

  • Page 163

    Chapter 4: Managemen t with We bPAM PROe 155 9. Clic k on t he Submit butt on. The n ew sp ar e drive setti ngs are show n in the S p are D rive Li st on the Informati on t ab. Sp are Check – Ind ividual Spare Drive The S pare Dr ive –S pare Che ck t ab en ables you v erify the sta tus of the selec ted spare d riv e. T o chec k the s pare d r i[...]

  • Page 164

    VTrak M-Class Prod uct Manual 156[...]

  • Page 165

    157 Chapter 5: Management w ith th e CLU VT rak S tatus Indicators Even though th e Command Line Util ity (CLU) offers comprehens ive mo nitoring o f VT rak, the L ED in di cat ors on th e VT rak u nit pro vi de im por t ant s t atu s in formati on. When the po wer is s witched on, th e LE Ds on th e front o f the VT rak wi ll lig ht up. Figure 1. [...]

  • Page 166

    VTrak M-Class Prod uct Manual 158 Figure 2. VT r ak M3 00f/ i/p and M20 0 f/i/ p front pane l LED disp lay When boot-up is fi nishe d and t he V T rak is fun ctioni ng nor mal ly: • Control le r LED bl ink s gree n on ce per sec on d fo r fiv e s ec ond s, g oe s da rk f or ten s econd s, the n blin ks gre en once p er second fo r five sec onds a[...]

  • Page 167

    Chapter 5: Management with t he CLU 159 See p age 215 fo r more i nforma tio n abou t field -replac eable co mpone nts . See p age 286 fo r a dis cussion of critic al and of fline log ical d rives . Dri v e Statu s Ind ica t o rs The re ar e two LEDs on ea ch Dr ive Carr ier . The y re po rt the pr ese nce of po w er and a disk drive , and t he cur[...]

  • Page 168

    VTrak M-Class Prod uct Manual 160 Figure 4. VTrak M300f/ i/p and M 200f/i/p dis k carrier L EDs The VT rak spins up the disk drive s sequen tially in ord er to equal ize p ower draw durin g st art-up. Afte r a f ew moment s th e Pow er/Activity and Di sk S tatus LE Ds shou ld dis play green. See “Cri tical & Of fline Disk Arrays ” on pa ge [...]

  • Page 169

    Chapter 5: Management with t he CLU 161 The a udibl e alarm soun ds at o ther tim es to in form y ou that the VT rak needs atten tion. Bu t the al arm do es no t spec ify th e cond ition. Whe n the a larm soun ds, do th e follo wing: • Check the fro nt and back of V T rak for red o r ambe r LEDs, as desc ribed abov e. • If em ail no tifica tion[...]

  • Page 170

    VTrak M-Class Prod uct Manual 162 The d efault user n ame is adm inis tr ator . 3. At th e Pa ss wo rd p rompt , ty pe t he pas sw ord a nd p res s Ente r . The defau lt pa sswor d is pass word . The CL I scre en appe ars. 4. At the CLI prom pt, typ e menu and press Ent er The CL U Ma in Menu a ppears . Quick Se tup (Fibre Ch annel a nd SCSI) – A[...]

  • Page 171

    Chapter 5: Management with t he CLU 163 Logica l Drive M anagem ent – V i ew logi ca l drive inform atio n, na me log ical driv es, in itia lizat ion an d re dundan cy c heck, and lo ca te a lo gical drive. Network M anagement (F ibre Channe l and SCSI) – Set IP a ddresses for Man ageme nt Port, g atewa y and DNS se rve r; subn et mask . Netw o[...]

  • Page 172

    VTrak M-Class Prod uct Manual 164 CLU Function Map The m ap be low is design ed to hel p you navig ate to th e sub menu wh ere each func tion is loca ted. Be gin at t he Main M enu. Hi ghl ight th e nex t item in the p ath and p ress Enter . The p aths i n this map d o no t acti vate th e func tions . A Alias , control ler – Main M enu, Subsy ste[...]

  • Page 173

    Chapter 5: Management with t he CLU 165 C, continued CIM, s etting s – M ain Me nu, Additi onal In fo and Manag ement , Sof tw are Man ageme nt, CI M Clear E vent s , runtim e – M ain Me nu, Eve nt V ie wer , Cl ear Runti me Ev ent Log Clear E vent s, no n-vola tile R AM – M ain Men u, Even t V iewer , NVRAM Event s , Clear NV RAM Ev ent Lo g[...]

  • Page 174

    VTrak M-Class Prod uct Manual 166 E, cont inued Encl osure, temper ature – Main M enu, Su bsys tem M anage ment, En clos ure Man ageme nt, T emperatu re Se nsors Encl osure, vol tag e – Ma in Menu, Subsy stem Manag ement, Enc losure Man ageme nt, V oltage Senso rs Error Blo ck Thres hold, R C – M ain Me nu, Bac kgroun d Acti vity , Back groun[...]

  • Page 175

    Chapter 5: Management with t he CLU 167 I, continued Initi ator , create/d elete – Ma in Me nu, Add itional In fo and Manag ement, LUN Mapp ing Initi ators, Fibr e Channe l – Main Menu, Fibr e Chann el Manag ement , Fibre Chann el I nitiato rs IP Addre ss, DNS Serve r – Mai n Menu, Ne twork Mana gemen t, iSCS I port, NetMg mt iSCSI Port Se tt[...]

  • Page 176

    VTrak M-Class Prod uct Manual 168 L, continued Logi cal D rive, locat e – Main Menu, Logic al Dri ve Ma na gemen t, indi vidua l logi ca l dri ve Logi cal D rive, rea d cache – M ain Me nu, Lo gical Driv e Man age ment, i ndivi du al logi cal d rive Logi cal D rive, write ca che – Ma in Me nu, Log ical Drive Mana geme nt, i ndivi dual logi ca[...]

  • Page 177

    Chapter 5: Management with t he CLU 169 P , continued PF A Condition, clear – Mai n Menu , Phys ical D rive Mana gemen t, indi vidua l Phys ic al Dr ive Phys ical Drive s – M ain M enu, Phy sica l Drive Manag ement Phys ical Drive s, co ercion me thod – Main Me nu, Subs yste m Man ageme nt, Control ler Manag emen t, indi vidua l Con troller ,[...]

  • Page 178

    VTrak M-Class Prod uct Manual 170 S Sess ions, iSCSI – Main Menu , iSCSI Manag ement , iSCSI Sessi ons Settin gs, res tore de fault s – Ma in Men u, Addi tional Info an d Man ageme nt, Resto re Fa ct ory D efault s SFP , Fibre Ch an nel Port – Mai n Men u, Fibre Ch annel Mana gem ent , Fi br e Chann el P orts , Fibre Channel port, Fi bre C ha[...]

  • Page 179

    Chapter 5: Management with t he CLU 171 S, cont inued S tat istic s, log ic al driv e – Ma in Menu, Logic al D rive M anage men t, indi vidua l logi cal d rive S tat istic s, phy sica l d rive – Main M en u, Phys ical Driv e Man ageme nt, ind ividu al dri ve Subne t Mask, i SCSI port – Main Menu, Netwo rk Man ageme nt, iSCSI p ort, NetMg mt i[...]

  • Page 180

    VTrak M-Class Prod uct Manual 172 U, continued User , privilege – Mai n Men u, Addi tion al Info and M anage ment, U ser Mana gem en t, us er f rom li st User , settin gs – M ain M enu, Ad dition al Info and Mana gemen t, User Mana gem en t, us er f rom li st User , sta tus – Main M enu, Ad dition al Info an d Man ageme nt, User Ma nagem ent,[...]

  • Page 181

    Chapter 5: Management with t he CLU 173 Quic k Se tup Quick Setup i s dis cussed under “VT rak Setup w ith CLI or CL U” on pag e 29. Subsystem Management Subs ystem Mana gemen t incl udes, Alia s, Me dia Pat rol, Lock Manag ement , Syst em Date and T ime, Contr oller M anage ment a nd Enclos ure Ma nagem ent. Alias An al ias is optio nal. T o s[...]

  • Page 182

    VTrak M-Class Prod uct Manual 174 1440 minu tes = 2 4 hours 2. Hig hlig ht Lock and p res s Enter . T o reset th e lo ck wit h a new t ime: 1. In the Lock T ime fiel d, typ e a loc k tim e in m inute s. 1 to 14 40 mi nute s (24 h ours) 2. Hig hlig ht Renew and p ress En ter . T o release yo ur own l ock, h ighli ght Unlock an d pres s Enter . T o r[...]

  • Page 183

    Chapter 5: Management with t he CLU 175 2. Hig hlig ht Con trol ler Ma nag em ent and pre ss Enter . 3. Highl ight th e cont roll er you want and press Enter . 4. Hig hlig ht Control ler Setti ngs a nd pr ess E nter . From this p oint, y ou ca n mak e setti ngs to the Ali as, Coe rcion and SM AR T func tions. Alias An al ias is op tio nal. T o set [...]

  • Page 184

    VTrak M-Class Prod uct Manual 176 4. Pres s Ctrl -A to sa ve your sett ings. Enclos ure Management Encl osure M anage me nt inc ludes inform ation, st atu s, sett ings a nd loc ation . T o acces s Encl osure Manag ement: 1. From the Main Me nu, hig hli gh t Subsy ste m Ma nag ement and press Ent er . 2. Hig hlig ht Enclo sure M anage me nt and pres[...]

  • Page 185

    Chapter 5: Management with t he CLU 177 If eit her blo wer s peed i s bel ow the H ealth y Thres hold, there i s a bl ower mal functi on. See “Chapter 6: Main ten anc e ” on p ag e 215. V oltage Sensor s There are thre e power s upply c ircuit s ins ide the VT rak. • V olt age Sensor – Circui ts: 3.3V , 5.0V , 1 2V • Health y Thre shold ?[...]

  • Page 186

    VTrak M-Class Prod uct Manual 178 3. Pres s Ctrl -A to sa ve your sett ings. T emperature Thresholds T emperature th reshol ds are the tem peratu re le vels the Con troller w ill report a s a W arning o r Criti cal. F or most a ppl icatio ns, th e facto ry defa ult se tti ngs are reco mmend ed. T o change tempe ratur e thres holds: 1. Highl igh t t[...]

  • Page 187

    Chapter 5: Management with t he CLU 179 • Battery Curr ent – Po sitiv e durin g charg e, neg ative during discharg e T o recondi tion th e b attery: 1. Hig hlig ht Reco ndi t ion B a tte r y and pre ss Enter . 2. Pres s Y to c onf irm . Rec o ndi tio ning t he b atter y is a fu ll disc har ge and rec harg e. Locate En closure This feature help [...]

  • Page 188

    VTrak M-Class Prod uct Manual 180 1. Hig hlig ht DMA Mode and pre ss the sp aceb ar to tog gle th rough UD MA 0 – 5 and M DMA 0 – 2. 2. Pres s Ctrl -A to sa ve your sett ings. Command Queuing This funct ion en ables /disab les th e com mand queuin g on a ll p hysica l dr ives that supp ort thi s featur e. 1. Hig hlig ht CmdQ ueuing and p res s [...]

  • Page 189

    Chapter 5: Management with t he CLU 181 If a p hysical drive is of fline and shows a PF A error , rebui ld the disk array . Go t o Disk Array Inf o and Settings . A fter rebuil ding, the driv e will show S ta le. Run Clear S tal e then run Clea r PF A. If the phys ical d rive w ith a PF A error is a s pa re, you must delete the drive as a sp are, t[...]

  • Page 190

    VTrak M-Class Prod uct Manual 182 Disk Array Management Disk Array M anagem ent in clude s the cre ation a nd del etion of d isk array s, dis k array settin gs an d func tions, and also logic al driv e cre atio n and deleti on. Create a Disk Ar r ay 1. From the Main Me nu, hig hli gh t Dis k Array Manag ement and pre ss Ent er . 2. Hig hlig ht Crea[...]

  • Page 191

    Chapter 5: Management with t he CLU 183 2. Hig hlig ht Numbe r of Logic al Drive s a nd pre ss the back sp ac e key to e ras e the c urrent val ue. 3. Enter t he num ber of l og ical d rives you wa nt. 4. Hig hlig ht Appl ica tio n T y pe and pres s the s pa cebar to t oggle though the appl icatio ns an d sele ct the best o ne for you r disk array [...]

  • Page 192

    VTrak M-Class Prod uct Manual 184 7. Hig hlig ht RAID Level a nd press the sp acebar to toggle though a list o f avai lable RAID leve ls. 8. If yo u wan t to cr eate multi ple lo gical drive s, hig hligh t Capacity , pres s the bac kspace ke y to re move t he cur r ent va lue, t h en t yp e a new sm all er val ue. 9. Hig hlig ht Str i p e and p res[...]

  • Page 193

    Chapter 5: Management with t he CLU 185 Disk Array Information 1. From the Main Me nu, hig hli gh t Dis k Array Manag ement an d press Enter . 2. Highl igh t the di sk ar ray yo u wan t and p res s Enter . The i nforma tion an d sett ing s scr een ap pears. 3. Highl igh t any o f the fo llow ing an d pr ess En ter to v iew a l ist of: • S pa re d[...]

  • Page 194

    VTrak M-Class Prod uct Manual 186 2. S pecif y t he sou rce an d t arget ph ysic al driv es. 3. Hig hlig ht Sta r t an d pr ess En ter . Migrat ion This funct ion in clude s RAID level migrat ion (chan ge existi ng arra y to a dif ferent RAID level or Onl ine Cap acity Exp ansio n (add phys ical d rives to an e xisting array ). In ord er to mi grat[...]

  • Page 195

    Chapter 5: Management with t he CLU 187 Tr a n s i t i o n T ra nsitio n is the proces s of repla cing a revertib le sp are driv e that is current ly p art of a disk arra y with an u nconfigu red physi cal dr ive or a non-reverti ble sp are drive. The re vertib le sp are drive wi ll return to its origi nal st atus. For m ore in formati on, see “T[...]

  • Page 196

    VTrak M-Class Prod uct Manual 188 4. Highl ight the fo llowing p arameters and pre ss the back spac e key to erase the current v alue: • Alias - T ype an alia s into the field, if de sired. Maxi mum of 32 chara cters. Use l etters, numbe rs, sp ace be twee n words and und ersco re. • Ca pacity - Maximu m capac ity shown . Ente r a smal ler c ap[...]

  • Page 197

    Chapter 5: Management with t he CLU 189 Logical Drive Information 1. From the Main Me nu, hig hli gh t Logic al Drive M an ageme nt and pres s Ente r . 2. Highl igh t the lo gical drive you w ant a nd pres s Ente r . The i nforma tion an d sett ing s scr een ap pears. 3. Highl igh t any o f the fo llow ing an d pr ess En ter to v iew mo re infor m [...]

  • Page 198

    VTrak M-Class Prod uct Manual 190 The i nitial izati on p arame ters ap pear . • Initi aliza tion p attern. The default 00000 000 is best for m ost a pplicati ons • Qui ck Ini tiali zation – Y es means only the disk dat a forma t of the lo gical driv es are ini tia liz ed . • Quick Init iali zation Rate – Enter a valu e or us e the d efau[...]

  • Page 199

    Chapter 5: Management with t he CLU 191 Network Management Netw ork Ma nagem ent de als w ith ne twork c onnect ions a nd settin gs for VT rak’s Man ageme nt Port an d, on i SCSI m odels , the i SCSI po rt s. The other p arameters specif ic to iSCS I, see “iSCSI Ma nag ement” on p age 195. Management Port Settings 1. From the Main Me nu, hig [...]

  • Page 200

    VTrak M-Class Prod uct Manual 192 DHCP If yo u enab le DHC P , IP Address , Subn et Mas k, and Gatewa y are s et aut omati cal ly . 1. Hig hlig ht DHCP and p ress t he sp a cebar to togg le to En abled . 2. Pres s Ctrl -A to sa ve your sett ings. Manual 1. Hig hlig ht DHCP and p ress t he sp a cebar to togg le to Disabled . 2. Highl igh t each of t[...]

  • Page 201

    Chapter 5: Management with t he CLU 193 Por t Sett in gs 1. Hig hlig ht Fibre Chan nel Port Setting s and p ress Enter . 2. Highl igh t the fo llow ing p aram eters a nd press the sp acebar to tog gle tho ugh the c hoice s: • Config ured Li nk S peed – 1G B, 2GB or Autom atic sel ection • Config ured T opology – NL-Port (Arbi trated Loo p),[...]

  • Page 202

    VTrak M-Class Prod uct Manual 194 • T ransceive r type • T ransceive r code • Man ufactu ring Date – Y e ar , mo nth, day fo rmat • V endo r Name – V e ndor na me of t he S FP transc eive r • V endo r OUI – Organi zatio nal Uni que Ide ntifie r , pa rt o f the M AC addres s • V endo r Part N umber • V en dor Re vision • V endo[...]

  • Page 203

    Chapter 5: Management with t he CLU 195 iSCSI M ana gem en t iSC SI Mana gemen t deals with al l iS CSI se ttings and fu nction s with t he except ion of n etw ork co nne cti ons and se tti ngs . Thi s fe atur e ap pear s on ly wi th V T r ak i SCSI mod els. Net work co nne ction s and set ting s are discuss ed und er “Ne twork Man ageme nt” on[...]

  • Page 204

    VTrak M-Class Prod uct Manual 196 Port in format ion app ears. Port St atistic s T o acces s port sta tistic s, hi ghligh t one o f th e follo wing an d p ress En ter: • MAC La yer S t ati stics • IP Layer S ta tis tics • TCP Layer S t a tis tic s • iSCSI Laye r S tati stics Sess ions 1. From the Main Me nu, hig hli gh t iSCSI Ma nag em ent[...]

  • Page 205

    Chapter 5: Management with t he CLU 197 When enabl ed, yo u mus t indic ate w hethe r to use a Di rectory Agent. 5. Hig hlig ht Use D irecto ry Agent (DA) a nd press the sp acebar to tog gle betwee n Ye s and No . 6. Hig hlig ht Auto DA IP and press the s pac ebar t o to ggle betwe en Ye s and No . 7. If y ou spe cifi ed N o , hi ghl i g ht Directo[...]

  • Page 206

    VTrak M-Class Prod uct Manual 198 SCSI Mana gement SCSI Ma nag ement deals w ith al l SCSI set ting s and function s. T his fe ature appe ars on ly with VT rak SCSI mod els. Channel Informa tion 1. From the Main Me nu, hig hli gh t SCSI Man age ment and pres s Ente r . 2. Highl ight on e o f the SCSI p ort s to sele ct it a nd pres s E nter . 3. Hi[...]

  • Page 207

    Chapter 5: Management with t he CLU 199 3. T ype Ctrl- A save yo ur sett ing s. T a rget Information 1. From the Main Me nu, hig hli gh t SCSI Man age ment and pres s Ente r . 2. Highl ight on e o f the SCSI p ort s to sele ct it a nd pres s E nter . 3. Hig hlig ht T a rget Info an d press Enter . This scree n displa ys a list o f the 16 SCSI T arg[...]

  • Page 208

    VTrak M-Class Prod uct Manual 200 Background Activity Settings Use th is fea ture to make settin gs for Backgro und Ac tiviti es. Th e Activiti es them selv es are st arted manu all y or au tomati cally in c onj unctio n with a sp ecifi c dis k array or l ogi cal d rive. 1. From the Main Me nu, hig hli gh t Backg round Ac tivit y and press Enter . [...]

  • Page 209

    Chapter 5: Management with t he CLU 201 Event V iewer The Ev ent V iew er dis play s log of e vent s. Ev ent s a re cla ssified a s Ru ntime an d NVRAM. Runtime Event s This screen displ ays a list of and in formati on abou t the 1023 mo st rece nt runtim e even ts record ed since the sy stem was st arted. T o disp lay Runt ime Ev ents: 1. From the[...]

  • Page 210

    VTrak M-Class Prod uct Manual 202 3. Press the up an d down a rrow key s to scro ll thro ugh the log. T o clear th e NVRAM even t log: 1. Hig hlig ht Clear NVRAM Event Log and pr ess Enter . 2. Pres s Y to c onf irm . Additional I nfo and Management Addit ional Info and M anagem ent in clude s thes e func tions : S pa re Dr ive Man ageme nt, LUN Ma[...]

  • Page 211

    Chapter 5: Management with t he CLU 203 Dedic ated m eans this s pa re d rive c an onl y be u sed with th e specifi ed disk array (s). Gl obal m eans this s pa re d rive c an be used b y any disk array . 5. If yo u chos e De dicat ed, hig hl ight Dedi ca te d to Ar r ays and p r ess t h e back sp ace k ey to erase the cu rrent va lue, then type th [...]

  • Page 212

    VTrak M-Class Prod uct Manual 204 LUN Mapping must be e nabled i n order for VT rak to recogni ze the in itiato r . If LU N Map ping i s currentl y dis abled, highl ight Enabl e LUN Mappi ng and pres s Ente r . Create New Initiator 1. Hig hlig ht Create Ne w Initia tor and press Ente r . 2. T y pe the name of the ini tiator . Obt ain the in itiator[...]

  • Page 213

    Chapter 5: Management with t he CLU 205 1. From the Main Me nu, hig hli gh t Additi ona l Info a nd Ma nagem ent and pre ss Enter . 2. Hig hlig ht LUN Mappi ng and press Ente r . 3. Highl ight a SCSI C hanne l and p ress Enter . A list of the curren t logic al dri ves appe ars. Y o u must ena ble a T arge t under SC SI Manag ement be fore you can a[...]

  • Page 214

    VTrak M-Class Prod uct Manual 206 array s and logica l drives . The defau lt “adminis trator” ac count is a Super User . • Power – Allo ws the user to cre ate (bu t not de lete) d isk a rrays a nd logi cal dr ive s, ch ange R AID l evel s, cha nge st ripe size ; chan ge se ttings of su ch co mp onent s a s dis k array s, log ical d riv es, [...]

  • Page 215

    Chapter 5: Management with t he CLU 207 3. Hig hlig ht Privil ege an d pres s t he sp ace bar to t oggle tho ugh the option s: • Super – Allow s the user f ull ac cess to all fu nction s inc ludin g creat e an d dele te use rs and ch anging the s ettings of oth er u sers. T he def aul t “adm ini strator” ac cou nt is a Super User • Pow er[...]

  • Page 216

    VTrak M-Class Prod uct Manual 208 T o stop an y o f thes e serv ices: 1. Highl ight the serv ice an d pr ess En ter . 2. In the Servic e Setti ng sc reen, hi ghlig ht St o p and press En ter . T o rest art a ny of t hese serv ices : 1. Highl ight the serv ice an d pr ess En ter . 2. In the Servic e Setti ng sc reen, hi ghlig ht Restart a nd pr ess [...]

  • Page 217

    Chapter 5: Management with t he CLU 209 2. Hig hlig ht S t artup T ype and press the sp acebar to tog gle be tween Automa tic and Manual . 3. Highl igh t the fo llow ing an d pres s the b acks pac e key to era se the curren t val ue, then type the new value: • HTTP Port – 80 is the d efault • Sess ion T ime Out – 2 4 min utes i s the defa u[...]

  • Page 218

    VTrak M-Class Prod uct Manual 210 • Rea d Comm unity – T ype a co mmun ity na me in thi s fiel d • W rite C ommuni ty – priva te (no c hange po ssibl e) 4. Pres s Ctrl -A to sa ve your sett ings. T o star t, stop or re sta rt the SN MP s ervice, h ighlig ht Sta r t , St o p , or Restart and pre ss E nt er . SNMP T rap Sink s 1. Hig hlig ht [...]

  • Page 219

    Chapter 5: Management with t he CLU 211 Note: T he defaul t na me is cim. Y ou can not ch ange t he n ame o r ad d users . Note: C IM serv ice m ust be runni ng to c hange the p ass word. The de fau lt pa ssw ord is pass word . 8. Hig hlig ht Change Password... and pr ess Enter to chan ge the pas sword. 9. Hig hlig ht Old Pass word and typ e t he c[...]

  • Page 220

    VTrak M-Class Prod uct Manual 212 3. Hig hlig ht Mes sage Even t Severi ty Fil ter and press the sp acebar to chang e seve rity leve l s. 4. Pres s Ctrl -A to sa ve your sett ings. T o del ete a r eci pient : 1. Highl ight the re cipie nt you want to dele te and press the sp acebar to mark it. The mark is a n aste risk (*) to th e lef t of the l is[...]

  • Page 221

    Chapter 5: Management with t he CLU 213 Shut down and Rest art This funct ion en ables you to shut d own or re st art th e VT rak sub syste m. Y ou can only do p art of thi s procedu re i n the CL U. Add itiona l acti on is require d, as desc ribed below . What yo u see on the scree n d iff ers w hether you ha ve a T elnet or s erial con nect ion. [...]

  • Page 222

    VTrak M-Class Prod uct Manual 214 4. Press Y to conti nue. The s creen will go bl ank. 5. W ait for two to t hree m inutes . 6. Re-est ablish y our T elne t conn ectio n to the VT rak CLU. If yo u cann ot re-es ta bli sh a c onnec tion, wa it 3 0 second s, then try agai n. Restart o ver Ser ial T o rest art th e VT rak sub system on a s erial c onn[...]

  • Page 223

    215 Chapter 6: Maintenance • Firm ware Up date – W ebP AM PROe (p age 217) • Firm ware Up dat e – CLU (pa ge 219) • Repla ce Pow er Supp ly – Al l Mod els (p age 220) • Repla ce Cooling Uni t Fan – M5 00f/i/p (p age 221 ) • Repla ce Cooling Uni t Fan – M300f/ i/p and M 200f/i/ p (p age 226) • Repla ce Cac he Batte ry – M500 [...]

  • Page 224

    VTrak M-Class Prod uct Manual 216 Figure 2. Field Repla cea ble U nits (FRUs) on VT ra k M300f/M 20 0f (M300i/p and M20 0i/p are s imilar) The prim ary means to identify and diagno se problems on VT rak is to obs erve and inter pret LED co lors. A di scus sio n of this pro ce ss is f oun d on the n ext two p a ges . All h ot-swapp able compo nen ts[...]

  • Page 225

    Chapter 6: Ma intenance 217 Firmware Update – W ebP AM PROe Before you b egin, g o to the Promis e webs ite w ww .promise.com an d d ownload the l atest f irmware update file to your T FTP server o r your PC. TFTP Server T o update t he firm ware from a TFTP s erver: 1. Click the Su bsystem icon i n T ree V i ew . 2. Click the Ad mi nistrat ive T[...]

  • Page 226

    VTrak M-Class Prod uct Manual 218 5. Do one of the fol lowing: • Click on th e Down loa d Flas h File from L ocal F ile thr ough HTTP opt ion , then click on th e Next b utton. • From the Firm ware Update t ab drop down m enu, s elect Dow nload from Loca l F ile . 6. Enter t he file name of the F irmw are Upda te file in the fie ld prov ided. O[...]

  • Page 227

    Chapter 6: Ma intenance 219 Firmware Update – CLU Use th is functi on to f lash t he VT rak’ s firmwa re. Be fore yo u begi n, go to the Prom ise w eb sit e ww w .prom ise.c om and downl oad th e lates t firm ware upda te file to you r TFTP se rver . 1. From the Main Me nu, hig hli gh t Additi ona l Info a nd Ma nagem ent , and p res s Enter . [...]

  • Page 228

    VTrak M-Class Prod uct Manual 220 3. Press the sp aceb ar to disp lay Restart then p ress En ter . A warni ng mes sage appea rs. 4. Press Y to conti nue. The s creen will disp lay s hut down and s tartu p func tions . 5. Whe n th e Login: prompt appe ars, lo g into the CLU a gain. Replace Power Supply – All Models Figure 6. The VT rak M5 00f /i/p[...]

  • Page 229

    Chapter 6: Ma intenance 221 Replace Cooling Unit Fan – M500f/i /p The blowe r s (sc roll fans) in the cooli ng uni t s are repl ac ed as ind iv idu al p art s. There are tw o fans in ea ch co oling unit. N o too ls are require d fo r this p roced ure. T o replace a fan, do the fol lowi ng: 1. V erify that t he Fan LED is ambe r or red and no te w[...]

  • Page 230

    VTrak M-Class Prod uct Manual 222 3. Pull the co oling unit ou t of the VT rak en closure. An e xample o f a VT rak cool ing un it app ears be lo w . T o open the c ooling unit, do the f oll owing: 4. If the re is a battery on th e cool ing un it, disconne ct the ba ttery conn ector (above). Disc onnect the b attery (if p res ent ) Loose n the th u[...]

  • Page 231

    Chapter 6: Ma intenance 223 5. Loos en the thumb screw ( abo ve). A re t ainer keep s th e thum bscre w in place . 6. Gras p the top and bo ttom sec tion s of th e coo ling u nit w ith yo ur hand s as shown abov e. 7. Hold t he l ower secti on and pull the upper s ectio n to the right.[...]

  • Page 232

    VTrak M-Class Prod uct Manual 224 8. Sepa rate the co olin g un it sec tio n to ac cess the bl ower s. The up per fan is Fan 1, th e lowe r fan is F an 2. From the LED s on the coolin g unit (see the di agram o n p age 221), you know which fa n to rep lace. 9. Lif t the fan of f the m ountin g pins and d et ach the ele ctrical c onnec tor . 10. Att[...]

  • Page 233

    Chapter 6: Ma intenance 225 Be su re you set th e fan o n the m ountin g pins , as s hown ab ove. Be su re the f ans po int ou tward, towa rds the handl e (abov e). 1 1. P lace the to p sectio n of the cooling unit onto t he bottom section and slide the top l ock it in pl ace. 12. T ighten t he thum bscre w . 13. If the re is a battery on th e cool[...]

  • Page 234

    VTrak M-Class Prod uct Manual 226 Replace Cooling Unit Fan – M300f/i /p and M200f /i/p The blowe r s (sc roll fans) in the cooli ng uni t s are repl ac ed as ind iv idu al p art s. There are tw o fans in ea ch co oling unit. N o too ls are require d fo r this p roced ure. T o replace a fan, do the fol lowi ng: 1. V erify that t he Fan LED is ambe[...]

  • Page 235

    Chapter 6: Ma intenance 227 An ex ample of a VT rak coo lin g unit appea rs abov e. 5. Loos en the thumbscrew s (above). Ret ainers k eep the thumbscre ws in place. 6. Gras p the top of th e coo ling u nit near th e thum bscrews and l ift it a way from the b ottom. Loose n the th umbs crew Loosen the thum bscre w[...]

  • Page 236

    VTrak M-Class Prod uct Manual 228 7. Sepa r ate the co olin g un it s ectio ns to acce ss t he bl ower s. V iewe d from the ins ide (b attery) e nd on the co oling uni t, the l eft blow er is Fan 1 , the ri ght blo wer i s Fan 2 . From the LEDs (see th e diag ram on p age 221), you know which fan to replac e. 8. Lif t the blo wer of f t he mou ntin[...]

  • Page 237

    Chapter 6: Ma intenance 229 Be su re the b lowe rs poi nt outw ard, to wards the h andle, as sh own above . 10. Plac e the to p sec tion of the cool ing un it onto the bottom sect ion. 1 1. T ighte n t he thum bscre ws. 12. Car efully slid e the c oolin g unit into the en clos ure. 13. Press on the screen to sea t the cooli ng unit (abov e). The ha[...]

  • Page 238

    VTrak M-Class Prod uct Manual 230 Replace Cache Battery – M500f/ i/p The c ache battery is lo cated in the Cool ing Uni t 1 (the lef t one). The battery is repla ced a s an indi vidua l p art. No tools are req uired f or this proced ure. Note th at t he Batte ry LED on C oolin g Unit 2 is alw ays dark. T o replace a cac he ba ttery , do the follo[...]

  • Page 239

    Chapter 6: Ma intenance 231 2. Press the rel ease button and pu ll t he han dle do wnward as sh own above . 3. Pull the co oling uni t out of the VT rak en clos ure. 4. Det ach th e connec tor and lif t th e batte ry out o f the b racket (abov e). 5. Plac e a new b att ery int o the b racket and att ach th e con nector . De tach th e conne ctor Lif[...]

  • Page 240

    VTrak M-Class Prod uct Manual 232 6. Careful ly sl id e the c oolin g unit into th e en clos ure. 7. Gent ly pre ss the ha ndle i n a nd upwa rd u ntil it lock s (above). 8. V erify th at t he batte ry LED is green . Thi s com plet e s th e batt er y repl ace ment proc edur e.[...]

  • Page 241

    Chapter 6: Ma intenance 233 Replace Cache Battery – M300f/i /p and M200f/i/p The c ache battery is lo cated in the Cool ing U nit. Th e batte ry is repl aced as an indi vidua l p art. N o tools are req uired f or this proce dure. T o replace a cac he ba ttery , do the follow ing: . 1. V erify that t he batte ry LED is amb er or red (abo ve). 2. P[...]

  • Page 242

    VTrak M-Class Prod uct Manual 234 5. Det ach th e connec tor and lif t th e batte ry out o f the b racket (abov e). 6. Plac e a new b att ery int o the b racket and att ach th e con nector . 7. Careful ly sl id e the c oolin g unit into th e en clos ure. 8. Press on th e screen to sea t the cooling un it (above). T he handle wil l swing in as th e [...]

  • Page 243

    Chapter 6: Ma intenance 235 Replace SEP – M500f/i/ p The S torage Enclo sure Proces sor (SEP) manages the fan s, aud ible a larm, and batte ry , and mon itors sy stem v olt ages and c ooling functi ons. No tools are requi red for t his pr ocedur e. T o remove and repla ce the SEP , do the fol lowing: 1. Power down the VT rak. 2. Gras p the handle[...]

  • Page 244

    VTrak M-Class Prod uct Manual 236 Replace SEP – M300f/i/ p and M200f/i/p The S torage Enclo sure Proces sor (SEP) manages the fan s, aud ible a larm and batte ry , and mon itors sy stem v olt ages and c ooling functi ons. No tools are requi red for t his pr ocedur e. T o remove and repla ce the SEP , do the fol lowing: 1. Power down the VT rak. 2[...]

  • Page 245

    Chapter 6: Ma intenance 237 Replace RAID Controller – All Models The RA ID C ontroll er moni tors a nd man ages the log ical drives . When this cont roll er is repl ac ed, all of your logi ca l drive dat a a nd co nfigura tio ns rem ain int act b ecaus e this logi cal dri ve in formati on is st ored on the dis k dri ves. T o remove and re place t[...]

  • Page 246

    VTrak M-Class Prod uct Manual 238[...]

  • Page 247

    239 Chapter 7: T ec hnology Backg round • I ntro ducti on t o RAI D (bel ow ) • Choos ing a RAID Level (pa ge 247) • S tripe Si ze (p age 250) • Secto r Size ( pag e 250) • Cache Policy (p age 251) • Cap acity Coe rcion (pag e 252) • Initi aliza tion (p age 253) • Hot S p ar e D riv e (s) ( page 25 3) • Partiti on and Fo rmat the [...]

  • Page 248

    VTrak M-Class Prod uct Manual 240 RAID 0 – Stri pe When a dis k array is st riped, the read and w rite b locks of da t a are i nterlea ved betwee n th e sect ors o f multi ple dri ves. Performa nce is incr eased, sinc e the worklo ad is balan ced be twee n drive s or “m embe rs” that form th e di sk arr ay . Ident ical d isk d rives are rec o[...]

  • Page 249

    Chapter 7: Tec hnology Back ground 241 RAID 1 – Mirror When a dis k array is mirrore d, ide ntical dat a is writte n to a p air of driv es, whi le reads are pe rformed in p ar allel. The rea ds are perform ed us ing el eva tor see k and l oad ba lanci ng tec hniqu es w here the worklo ad is distrib uted i n the m ost ef fi ci ent m an ner . Whic [...]

  • Page 250

    VTrak M-Class Prod uct Manual 242 RAID 1E – Enhance d Mirror RAID 1 E of fer s the sec urity o f mirro red dat a provided by RAID 1 pl us the add ed cap acity of more than t wo di sk dri ves. It a lso of fers o verall in crease d read/ write perfo rma nce plu s t he fl ex ibi lit y o f us ing an o dd n um ber o f dis k driv es . Wi th R AID 1E, e[...]

  • Page 251

    Chapter 7: Tec hnology Back ground 243 RAID 5 – Block and Parity S tripe RAID 5 organi ze s blo ck da ta a nd p arity dat a across the phys ical d rives . General ly , RA ID Leve l 5 tend s to exh ibit lo wer rando m write perform ance d ue to the h eavy workloa d o f pa rity rec alcu lation for eac h I/O. RAID 5 is general ly consid ere d to be [...]

  • Page 252

    VTrak M-Class Prod uct Manual 244 RAID 10 – Mirror + S tripe Mirro ring/strip ing comb ines b oth of the prev ious RAID 1 and RAID 0 disk array typ es. RAID 10 is sim il ar th ough not iden tica l t o RAID 0+1. R AI D 10 c an inc rease perfo rmance by re adi ng and writi ng dat a in p arall el w hile p rotecti ng dat a with dupl ic ati on. At lea[...]

  • Page 253

    Chapter 7: Tec hnology Back ground 245 RAID 50 – S triping of Dis tributed Parity RAID 5 0 com bines both RAI D 5 and RAI D 0 featu res. D at a is s triped across disks as in RAID 0, an d it u ses distrib uted p arity as in RAI D 5. RAID 50 pro vides dat a reli abili ty , good overa ll perfo rmanc e and suppo rt s larger v olum e siz es. Figure 5[...]

  • Page 254

    VTrak M-Class Prod uct Manual 246 attem pts to di stribu te the n umber of dis k driv es equ ally among the ax les b ut i n some c ases , one a xle wil l hav e more disk driv es th an ano ther . No. of Drives in RAID 50 Array No. of Axles in RAID 50 Array No. of Drives per A xle 62 3 , 3 72 3 , 4 82 4 , 4 92 4 , 5 33 , 3 , 3 10 2 5,5 33 , 3 , 4 11 [...]

  • Page 255

    Chapter 7: Tec hnology Back ground 247 Choosing a RAID Level There are se veral issue s t o consid er wh en cho osing the R AID L evel f or your VT rak disk a rray . The followi ng discuss ion s ummar izes some advan tag es, dis advant ages, and appli catio ns for eac h choi ce. RAID 0 Recom mend ed Appl icati ons fo r RAID 0 •I m a g e E d i t i[...]

  • Page 256

    VTrak M-Class Prod uct Manual 248 RAID 1E Recom mend ed Appl icati ons fo r RAID 1E • Imag ing ap plica tions • Da taba se ser vers • General files erver RAID 5 Recom mend ed Appl icati ons fo r RAID 5 RAID 10 Recom mend ed Appl icati ons fo r RAID 10 • Imag ing ap plica tions • Da taba se ser vers • General files erver Advantages Disad[...]

  • Page 257

    Chapter 7: Tec hnology Back ground 249 RAID 50 Recom mend ed Appl icati ons fo r RAID 50 • F ile a n d Ap pli c a tio n ser v ers • T ransact ion pro cessing • Of fic e appl ica tion w ith m any u sers a cces sing small files Advantages Disadva nt ag es High R ead da ta t ransac tion ra te Mediu m W rit e dat a tran sa ction rate Good aggrega[...]

  • Page 258

    VTrak M-Class Prod uct Manual 250 St r i p e S i z e S tripe Si ze, al so ca ll ed “S tripe Block Size”, re fers to the si ze of the dat a bloc ks wri tten to, and rea d fr om, the phys ical drives . S tripe Si ze is sp ecifi ed when yo u crea te a di sk arra y . In order to chan ge t he S tripe Size of an ex isting disk array , you must delete[...]

  • Page 259

    Chapter 7: Tec hnology Back ground 251 T o make use o f logi cal dr ive s grea ter t han 2TB i n siz e, a la rge r sect o r siz e is req u ire d. Th e tabl e b elo w cor rela tes s ect or siz e wit h log i cal d riv e c apaci ty . When you c reate a Dis k Array using the Exp res s or Adv ance d meth ods, a nd when y ou cre ate a Logi cal D rive , y[...]

  • Page 260

    VTrak M-Class Prod uct Manual 252 • Read Ah ead – The read c ache a nd the read-ah ead feature are en abled. Read-a head a nti cip ates t he nex t read a nd perf orms i t be fore th e reque st is made. C an in creas e read performa nce. • No C ache – The read cach e is dis abl ed. W rit e Cache Policy • W rite Bac k – Da ta i s written [...]

  • Page 261

    Chapter 7: Tec hnology Back ground 253 Cap acity Coe rcion also a f fect s a replac emen t drive used in a di sk ar ray . Norma lly , when an phys ical d rive fa ils, the replac ement drive must b e the s ame cap acity or large r . Ho wever , the Ca pac ity Co ercion feature permi t s the inst all ation of a rep lacem ent dri ve tha t is slig htly [...]

  • Page 262

    VTrak M-Class Prod uct Manual 254 The s pa re dr ive ef fectively t akes the plac e of the fai led dri ve an d the R AID system imm ediate ly be gins t o rebui ld dat a on to t he driv e. Whe n the re bui ld is comple te, the di sk arra y is r eturned to faul t tolera nt st at us. VT rak inc lu des a fu nc tion th at ena ble s yo u t o re turn a ho[...]

  • Page 263

    Chapter 7: Tec hnology Back ground 255 RAID 5 RAID 50 •* RAID 10 • RAID 0 • • • RAID 1/1E RAID 50 • • RAID 10 • • RAID 5 • • RAID 0 • • • RAID 0 RAID 50 • • • RAID 10 • • • RAID 5 • • • RAID 1/1E • * Increas es th e exis ting r edu ndanc y Import ant • The T arget disk arra y may requir e m ore dis [...]

  • Page 264

    VTrak M-Class Prod uct Manual 256 Ranges of Disk Array Exp ansion There are limi tati on s to how larg e you c an exp and a disk arra y , dependin g on t he size of you r cur rent di sk ar r ay . The c urrent i SCSI, SCSI , and Fi bre C hannel HBA cards and P C Op erating Syst ems support a 10-byte L BA format. Th is me ans that a dis k array c an [...]

  • Page 265

    Chapter 7: Tec hnology Back ground 257 2. Dele te t h e cur rent log ica l d riv e. See p age 137 (W ebP AM PRO e) or p age 188 (CLU ). 3. Cre ate a n ew logic al dri ve w ith the desir ed cap acity . See p age 135 (W ebP AM PRO e) or p age 187 (CLU ). 4. Resto re th e dat a to the new l ogica l dr ive. Media Patrol Med ia Patrol is a routine maint[...]

  • Page 266

    VTrak M-Class Prod uct Manual 258 A dis k driv e bec omes unheal thy whe n: • A SMAR T erro r is reporte d • The b ad se cto r remap ping t a ble fi lls to the sp ecifi ed lev el Beca use da t a would be lost if wri tten to a bad s ector , when a bad secto r is det ected , the disk dri v e cre at es a map ar oun d i t. T hes e m aps ar e sav ed[...]

  • Page 267

    Chapter 7: Tec hnology Back ground 259 Exam ple Foll owin g is a n exampl e to expl ain the T ransitio n func tion. In the exam ple a bove, t here is a four -drive R AID 5 disk a rray an d a glo bal s pare driv e. Phys ical drives 1, 2, 3 , and 4 be long to the di sk ar ray . Phys ical drive 5 rema ins un confi gured. Ph ysic al dri ve 6 i s a rev [...]

  • Page 268

    VTrak M-Class Prod uct Manual 260 There is no sp are driv e at this mome nt. Eve n if ph ysic al driv e 5 is of adequ ate cap acity , it has not bee n des ignate d as a sp are, therefo re th e con troller c annot use it as a spare. Automatic T r ansition At thi s jun cture, you wo uld replac e the faile d driv e in s lot 3 with a new one of the sam[...]

  • Page 269

    261 Chapter 8: T roubleshoo ting • V Trak is Bee pin g (bel ow) • LEDs D ispl ay Amber or Red (pa ge 262) • CLU Repo rt s a Proble m (p ag e 268) • W ebP AM PRO e Report s a Problem (p age 269) • LEDs D ispl ay Amber or Red (pa ge 262) • Even t Noti ficati on Resp on se (p ag e 271) • Critic al & Of fl ine Dis k Arrays (p age 286)[...]

  • Page 270

    VTrak M-Class Prod uct Man ual 262 T o make a larm s etting s or cancel an ala rm, see p age 121 (W ebP AM PROe) o r p age 214 (CLU). LEDs Display Amber or Red Front Panel When the po wer is s witched on, th e LE Ds on th e front o f the VT rak wi ll lig ht up. Figure 1. VTr ak M5 00f/i/p F ront Pa nel LED s Figure 2. VT r ak M3 00f/ i/p and M200f/[...]

  • Page 271

    Chapter 8: Troubleshoo ting 263 • Fibre Channel /iSCSI/SCSI L EDs flas h green if there is activi ty on t hat chan nel. See th e ta ble be lo w . See p age 215 fo r more i nforma tio n abou t field -replac eable co mpone nts . See p age 286 fo r a dis cussion of critic al and of fline log ical d rives . LEDs St at e Dark S teady Green Flash ing G[...]

  • Page 272

    VTrak M-Class Prod uct Man ual 264 Drive S t atus Indicat ors The re ar e two LEDs on ea ch Dr ive Carr ier . The y re po rt the pr ese nce of po w er and a disk drive , and t he curre nt con dition of the driv e. Figure 3. VTr ak M5 00f/i/p D rive C arrie r LEDs. Figure 4. VTrak M300f/ i/p and M 200f/i/p dis k carrier L EDs The VT rak spins up the[...]

  • Page 273

    Chapter 8: Troubleshoo ting 265 Back of Enclosure When the FR U S t atus LED on VT rak’ s front p anel shows Amb er or Red , ch eck the L EDs on th e bac k of VT rak. T hese L EDs giv e the s ta tus of t he fiel d repla ceabl e unit s. Figure 5. Field R eplacea ble Units (FRUs) o n VT rak M 500i (M50 0f/p are sim ila r) Figure 6. Battery and fa n[...]

  • Page 274

    VTrak M-Class Prod uct Man ual 266 Figure 8. Battery and fa n LEDs VT r ak M 300f/i/ p and M200 f/i/p Under no rmal con dition s, the pow er supp ly , battery , and fan LE Ds shoul d displ ay green . Not e that o n the VT rak M -Class , the l eft co oling unit ho uses a cac he- back up ba ttery b ut the ri ght un it does not. T o check a com ponen [...]

  • Page 275

    Chapter 8: Troubleshoo ting 267 Figure 10. A VT rak iSCSI controll er Figure 1 1. A VT rak SCSI co ntroller Under n ormal condi tions , the C ontrol ler S ta tus LED (ma rke d with icon ) is green and th e Di rty Ca che L ED (ma rked w ith ) icon i s dark. If the Controll er S ta tus LED i s amber , restart the VT rak. See “Res ta rt the Subs yst[...]

  • Page 276

    VTrak M-Class Prod uct Man ual 268 CLU Reports a Problem The CL U rep orts inform ation pas sive ly—yo u mus t determ ine w hich funct ions t o check based on the so und of the VT rak’ s audible al arm (s ee p ag e 261) a nd any ambe r or r ed L EDs ( see page 262 ). In thi s exa mple , let us chec k dis k array s t atus. 1. Open t he CLU . 2. [...]

  • Page 277

    Chapter 8: Troubleshoo ting 269 • Highl igh t Rebuild and pres s Ente r to rebu ild the arra y af ter yo u repla ce the fai le d di sk dr i ve For more inform atio n, see “Crit ical & Of fline Disk Arrays” on pa ge 286. W ebP AM PR Oe Reports a Problem W ebP AM PRO e aids in tro ubles hootin g your logic al driv es an d encl osure by cont[...]

  • Page 278

    VTrak M-Class Prod uct Man ual 270 • Keep s a record in t he Even t Log ( abo ve) • Displ ays f ull inform ation on the sel ected comp onent in t he Man ageme nt Wind ow (abov e) Also see th ese tro ubles hootin g to pics : • “Even t Notific ation Res ponse” on p age 271 • “Critic al & O ffl ine D isk Array s” on p age 286 • ?[...]

  • Page 279

    Chapter 8: Troubleshoo ting 271 Event Notific ation Response When you s elect Event No tifica tion, W ebP AM PROe sen ds pop up and /or ema il mes sages re gard ing it s stat us. The mess ages yo u see depend on yo ur notif ic ati on se lec tio n (se e p age 77) and what is currentl y hap pen in g in the VT rak. The ch art b elo w giv es th e su gg[...]

  • Page 280

    VTrak M-Class Prod uct Man ual 272 Battery is char gi ng Battery is bei ng rech arg ed. Battery r econdi tio ning i s compl ete Battery re condi tionin g is f inish ed. Battery is ma lfun ct ion ing Run battery rec ond iti oni ng. See p ag e 121. If this message rea ppears , repla ce the battery . Battery r econdi tio ned succ essfu lly Battery re [...]

  • Page 281

    Chapter 8: Troubleshoo ting 273 Blower s ar e N OT ins t al le d Reinst a ll the co oli ng uni t(s). If the blo wer s doe s not turn, rep lace the blo wers . See p age 221 o r pa ge 226. Blower st atus i s unknow n Check for a irflow out of the co ol ing uni t. If the re is none, c heck for proper i nst allati on . Cac he BBU flush ing ha s st art [...]

  • Page 282

    VTrak M-Class Prod uct Man ual 274 Drive -interfa ce co ntrolle r is NOT found Rest art the VT rak. See pag e 218. If t his m essage appears repea tedly , con tac t T echnica l Sup port. Se e page 29 9. Dri ve- int erf ace diagno stics has p asse d Norma l. Dri ve- int erf ace diagno stics has failed Rest art t he VT rak. See pag e 218. If t his m [...]

  • Page 283

    Chapter 8: Troubleshoo ting 275 Host-int erfac e con trol le r has de tected bus re set The ini tiator s ent a reset c ommand. If t his mes sage appears repea tedly , con tac t T echnica l Sup port. Se e page 29 9. Host-int erfac e con trol le r has en count ered an unrecove rable e rror Rest art t he VT rak. See pag e 218. Host-int erfac e con tro[...]

  • Page 284

    VTrak M-Class Prod uct Man ual 276 Host-int erfac e con trol le r settin gs hav e cha nge d Result o f u ser action . Nor mal. Fibre Channel Fibre C hanne l con troller has de tected bus re set The ini tiator s ent a reset c ommand. If t his mes sage appears repea tedly , con tac t T echnica l Sup port. Se e page 29 9. Fibre C hanne l con troller h[...]

  • Page 285

    Chapter 8: Troubleshoo ting 277 Logic al driv e init ial izati on is abo rted du e to an interna l error . System resou rces a re l ow . Re duce syste m load or rest art the VT rak. See p age 218. Logic al driv e init ial izati on is queued Initial izati on has be en set manua lly o r by sche dule. A new logical driv e has been c reated Result o f [...]

  • Page 286

    VTrak M-Class Prod uct Man ual 278 Onl ine ca paci ty exp an sion h as co mp leted Nor ma l. Onl ine ca paci ty ex pansio n has pau sed Expans ion p aus ed bec ause of use r in tervent ion, sched ule or higher priority back gro und ac tivity . Onl ine ca paci ty exp ansi on has resum ed Exp ansio n has r esumed agai n a fter a p aus e or a reboot. [...]

  • Page 287

    Chapter 8: Troubleshoo ting 279 Physical disk is m arked online Disk drive remov ed from servic e due t o er rors. If necessa ry , try to force t he dis k onl ine. See p age 127 or p age 181. Physical disk is m arked as dead. Di s k dri ve f ail ure. Repl ace t he d isk d riv e. Se e page 16 . Physical di sk ha s been reset Disk dr ive reset af ter[...]

  • Page 288

    VTrak M-Class Prod uct Man ual 280 A ph ysica l disk has encountere d PF A condi tion A potent ially faulty addres s or b ad sec tor was fou nd. A confi gured d ead physi cal d riv e has been inserted The disk dri ve inserte d into the VT rak was mark ed as dead and will not wor k on the VT rak. Rep lace the disk drive. A physic al dr ive p age 0/1[...]

  • Page 289

    Chapter 8: Troubleshoo ting 281 PSU fan speed i ncreased . Check the VT rak for over heatin g. See p age 289. PSU fan speed de cre ased . T emporary overh eat co nditio n was c orrecte d. PSU fan i s mal fun ct ion ing R epla ce t he pow er su ppl y . S ee page 220 . PSU fan is function ing normally No rmal . PSU fan st atus is unkno wn. Check f or[...]

  • Page 290

    VTrak M-Class Prod uct Man ual 282 Rebuild Rebuild is st arted Result of s etting s or us er acti on. Norm al. Rebu ild is comp le ted Norma l. Rebuild is p a used Rebuild p ause d bec ause o f user interv ention, sched ule or a high er pr iority backg round a ctivi ty . Rebuild is res umed Rebu ild has re sume d agai n af ter a pa use. Rebuild is [...]

  • Page 291

    Chapter 8: Troubleshoo ting 283 Redu ndanc y Ch eck t ask is queued Redunda ncy Check has bee n set m anual ly or by sched ule. Redu ndanc y Ch eck t ask is stoppe d inte rnal ly The logic al driv e is off lin e. See p age 286. Resour ce Reso urce i s N OT avail able Sys tem res our ces a re l ow . Re duce syste m loa d or rest art the VT rak. See [...]

  • Page 292

    VTrak M-Class Prod uct Man ual 284 Stripe Level M igration S tripe Lev el mi gratio n is sta rted Resu lt of s etting s or user a ction. Norm al. S tripe Lev el mi gratio n is compl eted No r ma l. S tripe Lev el mi gratio n is paus ed Migrati on p ause d bec ause o f user interve ntion, sched ule or a high er pr iority backg round a ctivi ty . S t[...]

  • Page 293

    Chapter 8: Troubleshoo ting 285 Sy nch roniz ati on i s queued Sync hroni zation is alrea dy runni ng on ano ther logi cal drive i n the sam e array . Sy nch roniz ati on i s stoppe d inte rnally Synchroni zat ion s topped bec ause the di sk array w as delete d or rem oved. System (VT rak) The sy stem is st arted The VT rak ha s been st arte d. The[...]

  • Page 294

    VTrak M-Class Prod uct Man ual 286 Critical & Of f line Disk Arr ays A faul t-tolera nt disk a rray—RA ID 1, 1E, 5, 10, a nd 50—goes critic al wh en a d isk driv e is re moved or fai ls. Due to t he f ault to leranc e of the disk array , th e dat a is stil l ava ilable and on li ne. How ever , once t he dis k array goes critic al, th e di s[...]

  • Page 295

    Chapter 8: Troubleshoo ting 287 Without a Hot S pare Drive If the re is n o hot s pa re d rive of ad equate cap acity , yo u mus t remo ve the fai led driv e and i nst all an un confi gured re place ment d rive o f the s ame or grea ter cap acity in the sa me sl ot as t he fail ed drive. Until y ou inst all t he r eplac ement driv e, the l ogica l [...]

  • Page 296

    VTrak M-Class Prod uct Man ual 288 Figure 4. VT r ak M5 00f/ i/p disk car rie r LEDs Figure 5. VTrak M300f/ i/p and M 200f/i/p dis k carrier L EDs • T he dri ve ca rrie r hol din g th e r ebu ild in g ph ysic al d rive d ispl ays a gre e n Activity (lef t) LED while the S t atu s (right) LED flas hes g reen on ce per seco nd. During reb uildin g,[...]

  • Page 297

    Chapter 8: Troubleshoo ting 289 Enclosure Problem s W ebP AM PROe d ispla ys ye llow !s red Xs in T ree V iew to ide ntify compon en ts t hat nee d a ttentio n. When a yel low ! appea rs ove r a Subs ystem in T ree V iew , click on the Encl osu re icon. The Enclos ure scree n will dis pl ay (bel ow ). In th is ex am ple , a powe r supp ly fan ha s [...]

  • Page 298

    VTrak M-Class Prod uct Man ual 290 Over hea ting Overh eating is a p otenti ally s erious cond iti on bec ause the excessi vely high t empera ture s can le ad t o disk driv e failu re a nd co ntro ller mal f unct ion. Overh eating usual ly res ult s f rom: • Fan failure • Poor air circulati on arou nd the enc lo su re We bP AM PROe report s fai[...]

  • Page 299

    Chapter 8: Troubleshoo ting 291 Power Supplies VT raks are equi pped w ith re dundan t power s uppli es. Th e advan tage of dua l p ower sup plies is th at, sho uld on e fa il, the other wil l con tinue p owering the su bsys tem un til the faulty one can b e repl ac ed. VT rak is c ap able of ope rati ng on a sin gle p ower suppl y . As a resu lt, [...]

  • Page 300

    VTrak M-Class Prod uct Man ual 292 Connection Pr oblem s When you i nst all your Promise produ ct foll owin g the i nstruc tions in the Qu ick St a r t G u i d e and this Produc t Manu al , yo u shou ld hav e little trouble get ting y our equi pment to wo rk the first ti me. But co nnecti on prob lems can a ris e that a re n ot the Us er's or [...]

  • Page 301

    Chapter 8: Troubleshoo ting 293 This mean s you ca n, f or exampl e, con nect y our H ost PC to one o f the VT rak’s SCSI “In” p orts wit hout th e need of an e xterna l SCSI term inator . Y ou can al so conn ect both SCSI co nnect ors in a “dais y-cha in” w ith oth er VT raks. Be su re to en able t ermina tio n on th e last VT rak in the[...]

  • Page 302

    VTrak M-Class Prod uct Man ual 294 Network Connections VT rak has an RJ-45 Man age me nt Port c onn ec tor on the ba ck of it s cab ine t. Thi s is a Gigabit Ethe rnet co nnect or de signe d to c onnec t to yo ur netw ork. T he VT rak beco mes a node on your ne twork like any o ther PC , server o r oth er com ponen t with a n IP add ress. VT rak sh[...]

  • Page 303

    Chapter 8: Troubleshoo ting 295 Unsaved Data in the Controller Cache The VT rak M-Class cont roll er has a 256 MB dat a memo ry ca che pro tec ted by a batte ry ba ck up. If there is a power fai lure while unsave d dat a is in the cach e, the batte ry will powe r the cach e and hold th e dat a up to 7 2 hours . An LED (m arked with the icon) is pro[...]

  • Page 304

    VTrak M-Class Prod uct Man ual 296[...]

  • Page 305

    297 Chapter 9: Sup port • Frequ entl y Asked Qu es tio ns (bel ow ) • Cont act T echnical Su pport (p age 299) • Lim ited W arranty (p age 302) • Returni ng prod uct fo r rep air (p ag e 303) Frequently Asked Questions What k ind of dis k drives ca n I use with VT rak? VTrak supp or ts 1. 5 an d 3.0 GB /s Seri al A T A dis k driv es . Can I[...]

  • Page 306

    VTrak M-Class Prod uct Manual 298 My W ebP AM co nnection was worki ng OK. But later on, i t tim ed out. Wh at do I do now? The n etwo rk con dition can ti me-out for severa l reas ons. W hen an ope n conn ection ha s no action for a specifi c amount o f time (the Adm inistrato r can chan ge it), the co nne ction times- out au tomati cally for se c[...]

  • Page 307

    Chapter 9: Support 299 How can I be sure every thing is working OK on the VT rak? Loca lly: T he VT rak en closu re has LEDs on the front to monit or th e st atus of power , field replac eable unit s (FRU s) and logic al dri ves. W hen the se are green , VT rak is f unctio ning n ormally . Remot ely: Ch eck th e T ree Icons i n W ebP AM. If there a[...]

  • Page 308

    VTrak M-Class Prod uct Manual 300 United St ates Euro pe, Africa, M iddle E ast Germ any It aly E-mail Supp ort support@ prom is e. com Fax Sup port (408) 22 8-1097 Attn: T echnical Support Phone Su pport (408) 22 8-1400 option 4 If you wish to write us for su ppor t: Promise T echnolog y , Inc. 580 Cotto nwoo d Dri ve Milpi tas , CA 9 5035, U SA E[...]

  • Page 309

    Chapter 9: Support 301 Ta i w a n China E-mail Supp ort support@ prom is e. com .tw Fax Sup port +886 3 578 23 90 Attn: T echnical Support Phone Su pport +886 3 578 23 95 (ext . 88 1 1) If you wish to write us for su ppor t: Promise T echnology , Inc. 2F , No. 30, Indu str y E. Rd. IX Scienc e-base d Indu strial Park Hsinch u, T ai wan, R .O. C. E-[...]

  • Page 310

    VTrak M-Class Prod uct Manual 302 Limited Warranty Promise T echnology , Inc. (“Pro mise”) warra nt s that f or three (3) yea rs from the time of the deliv ery of the prod uct to the origin al end user: a) the pro d uct w i ll c onf orm to Prom ise’s sp eci fic ation s; b) the produc t will be free from defe cts in mate rial and workman ship [...]

  • Page 311

    Chapter 9: Support 303 No oth er docu me nt, st atem ent or represe nta tio n may be relied on to vary th e terms of thi s limite d warrant y . Promi se’s sole respo nsibi lity wit h re spect to any produc t is t o do on e of th e foll owin g: a) replace the pro duct wi th a confo rming uni t of the same or sup erior produ ct; b) repa ir t he pr [...]

  • Page 312

    VTrak M-Class Prod uct Manual 304 The tec hn ic ian will as si st you in dete rmi nin g w het her th e prod uct requ ires rep a ir . If the produc t need s rep a ir , the T echnical Sup port Dep ar tment will is sue a n RM A (Return Me rchand ise Au thoriza tio n) num ber . Return ONL Y t he spe cific pro duct c overe d by th e wa rranty (d o not s[...]

  • Page 313

    305 Appendix A: Usefu l Information • Serial Con nector Pinout ( below ) • SNMP M IB Files (p age 306) Seri al Connector Pinout Below i s the pinout di agram for th e DB-9 seria l conn ector o n all VT raks. The d iagram s repre sent t he con nector as yo u see it loo king a t th e back of the VT rak. Pin Signa l 1— 2R X D 3T X D 4— 5G N D [...]

  • Page 314

    VTrak M-Class Prod uct Man ual 306 SNMP MIB Files Promi se su pplies seven MIB files to inte grate th e VT rak M- Class subs ystem i nto your SNMP syste m. These files are in the SNMP folder on t he VT rak Prod uct CD. The M IB file s inc lude: •p r o m i s e . m i b • syste m.mib • inter face.m ib • Promi seRA IDV4S torage.mi b • Promise[...]

  • Page 315

    307 Index A About Th is Manua l 1 Accep t In com plete Ar ray 187 Alia s 185 Archi tectural Descript ion of VT rak 3 Arch it ectu ral De scrip tio n , VTra k M- Class 3 Aud i ble a l arm 60, 160, 261 Auto Re build 200 Axle s 245 B Back ground A ctiviti es 71 Back ground A ctivity sche duler 72 settings 71 Back ground a ctivity 139, 199 Battery 120,[...]

  • Page 316

    VTrak M-Class Prod uct Manual 308 D DAS Fibre Channel 21 iSC SI 23 SCSI 24 Date and Time 174 date an d time setting CLI 30 CLU 32, 35 Dead 135, 143 De di cated t o Ar ray 151 defaul t settings, r estore 110 De grad e d 134, 142 Delete a schedu led activ ity 73 Dimens ions 7, 9 dir ty cach e 295 Disk A rray Accep t In com plete Ar ray 187 alias 185 [...]

  • Page 317

    In dex 309 Even ts, co ntuned disk array 273 Drive- interfac e con troller 273 Encl osure 274 Even t logging 274 Fibre Channel 276 Host -int erf ace co ntr olle r 274 iSC SI 276 Logic al driv e 276 Me dia p a trol 277 Onli ne capacity expansio n 277 PDM 278 Phys ical dr ive 278 Power S upply 280 Power supply fan 280 RAID Le vel M igration 281 Rebui[...]

  • Page 318

    VTrak M-Class Prod uct Manual 310 Initia tor 97 crea te 204 delete 204 Fibre Channel 87, 194 Instal l disk drives 16 iSC SI 93 Activi ty LED 26, 58, 158, 263 CHAP 93, 197 DAS 23 iSN S 92, 196 LUN mapping 203 Node 88, 195 Ping 95 Port 89, 195 port set tings 191 SAN 22 sess ion 91 sess ions 196 SLP 196 stat istics 90, 196 iSCS I connecti on pr oblems[...]

  • Page 319

    In dex 311 LUN mapping Fibre Channel 98, 148, 203 iSC SI 98, 148, 203 SCSI 99, 149, 204 M M200f/i/p front panel LED 26 rackmo unt 14 spec ificat ions 8 M300f 8 M300f/i/p front panel LED 26 rackmo unt 14 spec ificat ions 8 M500f/i/p font pan el LED 26 rackmo unt 12 spec ificat ions 6 Mainte nance 215 Manage ment Por t 82 settings 191 Manage ment P o[...]

  • Page 320

    VTrak M-Class Prod uct Manual 312 Port FibreC hannel 84 iSC SI 89 power conne ction 26 Power LED 26, 58, 158, 262 Power requirem ents 7, 9 Power Supplie s 176, 291 replac e 220 Pred ictive Data Migration 186, 257 R rack m ountin g M200f/i/p 14 M300f/i/p 14 M500f/i/p 12 Rackmou nt 12, 14 RAID Introductio n to 239 Level, c hoices 50, 131, 247 Migrati[...]

  • Page 321

    In dex 313 Sect o r si ze 50, 132, 250 Serial cabl e connec tion 25 Serial conne ction problem s 293 Serial conne ction problem s 293 Server ’s IP a ddress 298 Sess ion, i SCSI 91, 196 Set Lo ck 74 Settin gs backgr ound acti vity 200 contr olle r 116, 174 disk array 135, 185 encl osure 119, 177 Fibre Channel 84, 193 iSCS I port 191 logic al dri v[...]

  • Page 322

    VTrak M-Class Prod uct Manual 314 Temp erature Se nsor s 177 Temper ature T hresholds 178 Termi nation, SCS I 96 Test Email 77 Transce ivers, F ibre Chan nel 86, 193 Transi tion 140, 187, 258 setting 200 Trans ition Runn ing 135, 142 Trans port 141, 185 Transpor t Ready 135, 142 Tr ee Vi ew 44, 67 Troubl eshootin g 261 U Unpack V Trak 11 User crea [...]