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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Q-See QT5, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Q-See QT5 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Q-See QT5. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Q-See QT5 should contain:
- informations concerning technical data of Q-See QT5
- name of the manufacturer and a year of construction of the Q-See QT5 item
- rules of operation, control and maintenance of the Q-See QT5 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Q-See QT5 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Q-See QT5, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Q-See service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Q-See QT5.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Q-See QT5 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
CIF) Rea l - Time Recording and Quick Installation Guides Remot e Mo nit ori n g Gui de MYQ - SEE DDNS Set up Gu ide iPh one A ccess S et up Gui de E- mail Notification Setup Guide Q Q T T 5 5 , , Q Q S S D D T T , , A A N N D D Q Q S S D D 2 2 3 3 0 0 8 8 / / 1 1 6 6 D D V V R R S S[...]
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T T A A B B L L E E O O F F C C O O N N T T E E N N T T S S R R E E M M O O T T E E M M O O N N I I T T O O R R I I N N G G G G U U I I D D E E … … … … … … … … … … … … … … … … … … … … … … … … 1 1 M M Y Y Q Q - - S S E E E E D D D D N N S S S S E E T T U U P P G G U U I I D D E E … … … … … ?[...]
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R R E E M M O O T T E E M M O O N N I I T T O O R R I I N N G G G G U U I I D D E E F F O O R R Q Q T T 5 5 , , Q Q S S D D T T , , A A N N D D Q Q S S D D 2 2 3 3 0 0 8 8 / / 1 1 6 6 D D V V R R S S Accessing the DVR fr om a compute r attac hed to the same router: If you are on ly going to acces s the DVR from a computer that is a ttached to the s[...]
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Pic 3 Pic 4 For th e DVR s IP ad dre ss you woul d en ter th e sa me firs t 3 s ets of numb ers a s th e gat eway and selec t a fo urth set of numbers that is diffe rent th an any othe r device attached to the same router. If the IP address of your computer in the ipconfig (BLUE arrow i n Pi c 3) was a single or two d igit numb e r you should be ok[...]
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Pic 5 PORT FORWARDI NG To access th e DVR fro m a remote c omputer you need to forward ports 80 and 2000 from th e router the DVR is attached t o, to the IP address o f the DVR. 1. Connect y our DV R to the Router and power on DVR 2. Configu re your D VR and S et up port fo rwarding on your router a. Go to www.po rtforwa rd.com/qsee b. Choose yo ur[...]
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c. Select t he make and model of your rout er from the list d. Click on the ‘C lick here to ski p this adve rtisement… ’ link in the upper right corn er of the screen . Notice: Whe n you go to the www.portfo rward.c om website y ou will see an ad fo r a softw are progr am that will setu p port forwa rding for yo u. You do not ne ed to buy th [...]
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f. Ve rify the po rts are ope n and tra ffic is a llowed a. Go to www.canyou seeme.or g b. Type the port n umber tha t your DVR requires in the box.(See pictu re) The default por ts are 80 and 2000. c. Verify that the po rt(s) is open. i. If the port i s ope n, you w ill see the follow ing m essage: ”Succes s. I can see your serv ice…” Page 5[...]
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ii. Go to the sec tion be low: To access the DVR t hroug h Internet Exp lor er iii. Otherw ise, i f the ports a re no t ope n, you w ill ge t the follow ing message: “ Error: I coul d not se e your service on 64.206.23 4.34 on por t ( 80 ) - Rea son: Connec tion ref used” . If you get this error, call your Internet Service Provid er (ISP) and a[...]
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To access the DVR t hroug h Internet Ex plorer: on ce you have se tup the netw ork s ettings o n the DVR to match the set tings of your route r and f orwar ded the ports needed by the DVR (for remote acces s over the i nterne t), you need to mo dify yo ur brow ser co ntrols . You ne ed to allow Pop - ups. To do s o go to the I nterne t Explo rer to[...]
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Click on Cu stom Leve l Pic 1 2 On “Reset t o” pull down menu, select “LOW” then c lick on “RESET ” bu tton. Click ‘Yes’ w hen asked: ‘Are you sure you want t o chang e the s etti ng for this zo ne?’ Click OK. Click Apply. Click OK. Close I nternet Explorer. Pic 1 3 If you get a er ror message that says the progr am cannot lo ad[...]
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T o conn ect to th e DVR from the r emote com pute r you wo uld th en open an I nterne t Explorer bro wser win dow and enter the inter net IP of you r rou ter th at you g ot by going to www.myipaddress.com ( you have to d o this from a PC t hat con nect to sam e Router as yo ur DVR). Notic e : If you c a nnot use HTTP port 80 or 2 00 0 because the [...]
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Remote Viewing Window When y ou conn ect yo u wi ll see t he remo te view ing w indow shown be low: Pic 1 4 ① Full screen, 1 / 4/ 8 screen display mode. ② Camera indicators: ③ Picture snap shot ④ Remote viewing: adjust the color of came ras and contro l PTZ . ⑤ Remote playback and backup: remotely p layback and back up, check system log a[...]
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M M Y Y Q Q - - S S E E E E D D D D N N S S S S E E T T U U P P G G U U I I D D E E F F O O R R Q Q T T 5 5 , , Q Q S S D D T T , , A A N N D D Q Q S S D D 2 2 3 3 0 0 8 8 / / 1 1 6 6 D D V V R R S S Dynamic Domain Name Service (DDNS) provides the capability for a networked device using the Inter net Pro tocol Sui te to no tify a DDNS hos t to chan[...]
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(Figure 2 ) d. The nex t screen will ask you to create a domain name . Domain names must s tart with an (a - z ) or (0 - 9) an d canno t contai n a hyp hen. O nce you c hoose y our domai n name , click on the [Request Domain] button. This will g enerate a confirmation screen which tells you if your Domain name is availabl e and list an IP address ([...]
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g. Clicking on Network w ill generate a Network set tings dialog box as illust rated in Figure 4. Cl ick on the [D DNS] but ton to ge nera te a DDNS se tt ing dialog box as illustrated i n Figure 5. NOTICE: Y ou need to put your public DNS . This can be fo und in y our Route r Status ta b. U sually t here are 2 DN S entr ies (DNS1 & DNS2 ) inpu[...]
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I I P P H H O O N N E E A A C C C C E E S S S S S S E E T T U U P P G G U U I I D D E E F F O O R R Q Q T T 5 5 , , Q Q S S D D T T , , A A N N D D Q Q S S D D 2 2 3 3 0 0 8 8 / / 1 1 6 6 D D V V R R S S Acce ssing F rom iP hones At pre sent, the software only supports v ersions of iPhone OS 2.2 an d ab ove , If your iP hone firmware is lower , ple[...]
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St ep 4 : Enter y our iTunes Store password, click “OK” will d ispla y belo w inte rface Note: the first time you operate please enter your user ID; if you do not have a Store account , you need to setup one. St ep 5 : Download and install. After installed, Supe rCam icon will display. Click this icon, a function interface will appear St ep 6 :[...]
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St ep 8 : On function interface, click Imag e View to view the captured picture. Click or to switch to ne xt or previous picture. Click to delete the current pictu re. iP hone help Pic1 Pic2 Pic3 Live Vie w After succe ssfully i nstalling Supe rCam software, Click on System Settin g (Pic 1), an d then input DVR’s IP address or Domain name, U ser [...]
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Image View Pic 4 Pic 5 Item Button Function Item Butto n Function 1 Previ ous picture 2 Next Picture 3 The f irst Picture 4 The last picture 5 Delete 6 Search Pictures, search page as Pic 5 Page 17[...]
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E E M M A A I I L L N N O O T T I I F F I I C C A A T T I I O O N N S S E E T T U U P P G G U U I I D D E E F F O O R R Q Q T T 5 5 , , Q Q S S D D T T , , A A N N D D Q Q S S D D 2 2 3 3 0 0 8 8 / / 1 1 6 6 D D V V R R S S To setup Email, go to Menu - Syst em - Network a nd cli ck on the Mail button (Re d box in Pic 1 ). Pic 1 We recomm end usi ng[...]
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Pic 3 C lick ing OK will take y ou back t o the Mail scre en. Then click o n TEST EMA IL (Green box in Pic 2) which wi ll display the picture be low . Pic 4 If you get Failed to send test ema il, y ou need to mak e sure t he DN S address is correct in the Network Menu. NOTICE: Y ou need to put your public DNS . This can be fo und in y our Route r S[...]
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I f you have questions: Contact U s: Mailing Address: Customer Service: DPS Inc. Phone: 877 - 998 - 3440 x 538 8015 E. Cry stal Dr Email: cs@ dps i - usa.com Anaheim, CA 92807 Live Chat Lin k on our websi t e Website: Tech Support: http: //ww w.q - see.com Phone: 877 - 998 - 3440 x 539 Fax: Email: t s@dpsi - usa.com 714 - 998 - 3509 Live C hat Lin [...]