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The rules should oblige the seller to give the purchaser an operating instrucion of Quadra-Fire SANTAFE-B1, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Quadra-Fire SANTAFE-B1 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Quadra-Fire SANTAFE-B1. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Quadra-Fire SANTAFE-B1 should contain:
- informations concerning technical data of Quadra-Fire SANTAFE-B1
- name of the manufacturer and a year of construction of the Quadra-Fire SANTAFE-B1 item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Quadra-Fire SANTAFE-B1 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Quadra-Fire SANTAFE-B1, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Quadra-Fire service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Quadra-Fire SANTAFE-B1.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
R www .quadrare.com 7001-142D September 1, 2008 SANT A FE PELLET ST OVE Owner ’ s Manual Installation and Operation SANT AFE-B1 Model: HOT! DO NOT TOUCH . SEVERE BURNS MA Y RESUL T . CLOTHING IGNITION MA Y RESUL T . W ARNING • Keep children away . • CAREFULL Y SUPERVISE children in same room as appliance. • Alert children and adults to h[...]
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Page 2
Page 2 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R Hearth & Home T echnologies welcomes you to our tradi - tion of excellence! In choosing a Quadra-Fire appliance, you have our assurance of commitment to quality , durabil - ity , and performance. This commitment begins with our research of the market, including ‘V oice of the Cust[...]
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Page 3
R R R September 1, 2008 7001-142D Page Santa Fe Pellet Stove Section 1: Listing and Code Approvals A. Appliance Certications ...................... 4 B. Mobile Home Approved ...................... 4 C. Glass Specications ............................ 4 D. Electrical Rating .................................. 4 E. BTU & Efciency Speci[...]
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Page 4
Page 4 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R 1 Listing and Code Approvals A. Appliance Certication C. Glass Specications E. BTU & Efciency Specications This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please contact your dealer for replacement glass. This appliance is ap[...]
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Page 5
R R R September 1, 2008 7001-142D Page 5 Santa Fe Pellet Stove 2 Getting Started A . Design, Installation & Location Considerations 1. Appliance Location Consideration must be given to safety , convenience, trafc ow , and the fact that the appliance will need a chimney and chimney connector . It is a good idea to plan your installation on[...]
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Page 6
Page 6 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R D. Inspect Appliance & Components and Pre-Use Check List Reciprocating Saw Channel Locks Hammer Phillips Screwdriver T ape Meausre Plumb Line Level Framing Material Hi-temp Caulking Material Gloves Safety Glasses Framing Square Electric Drill & Bits (1/4”) 1/4” Self-T apping[...]
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Page 7
R R R September 1, 2008 7001-142D Page 7 Santa Fe Pellet Stove 3 Dimensions and Clearances A. Appliance Dimensions Figure 7.2- Front View Figure 7.1 - T op View Figure 7.3 -Side View Figure 7.4 - Side View with T op V ent Adapter 25-7/16 in. (646 mm) 12-1 1/16 in . (322mm) 21-3/16 in. (538mm) 27-/4 in. (705mm) 28-5/8 in. with base (727mm with ba[...]
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Page 8
Page 8 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R Straight Back Against W all Inches Millimeters A Back W all to Appliance 2 51 B Side W all to Appliance 6 152 Corner Installation Inches Millimeters C W alls to Appliance 2 51 V ertical Installation Inches Millimeters D Back W all to Flue Pipe 76 E Side W all to Cast T op 6 152 F Ba[...]
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Page 9
R R R September 1, 2008 7001-142D Page 9 Santa Fe Pellet Stove *L Exception for Horizontal Installations: USA INSTALLATIONS : If optional Cast Base is installed use a non-combustible oor protector extending under unit and to the sides, front and back of unit as shown in Floor Protection Diagram. Measure front distance (M) from the surface of the[...]
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Page 10
Page 10 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R Do not terminate vent in any enclosed or semi-enclosed area such as a carport, garage, attic, crawl space, under a sun deck or porch, narrow walkway or closely fenced area, or any location that can build up a concentration of fumes such as a stairwell, covered breezeway , etc. CAUTION [...]
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Page 11
R R R September 1, 2008 7001-142D Page 1 1 Santa Fe Pellet Stove Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner ’s information manual provided with this ap pli - anc e. F or ass istanc e or a dditio nal in form ation consul t a qualied installer , service agency or [...]
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Page 12
Page 12 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R 5 V enting Systems NOTE: • Illustrations reect typical installations and are FOR DESIGN PURPOSES ONL Y . • Illustrations/diagrams are not drawn to scale. • Actual installation may vary due to individual design preference. A. Alcove Figure 12.1 All minimums listed are to a comb[...]
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Page 13
R R R September 1, 2008 7001-142D Page 1 Santa Fe Pellet Stove B. Through The W all Horizontal termination cap must be a minimum of 12 inches. (05mm) from the wall. Approved for mobile home instal - lations. Must use or 4 inch (76-102mm) “L” or “PL” listed pellet venting or listed double wall pipe and a Quadra-Fire Outside Air Kit[...]
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Page 14
Page 14 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R We recommend a minimum of 60 in. (1524mm) vertical, however above the eave is preferred. Both installations are approved for mobile hom e instal lation s. Must use or 4 inc h (76 to 102mm) “L” or “PL” Listed pellet venting or Listed double wall pipe and Quadra-Fire Outside [...]
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Page 15
R R R September 1, 2008 7001-142D Page 15 Santa Fe Pellet Stove Fire Risk Inspection of Chimney: • Masonry chimney must be in good condition. • Meets minimum standard of NFP A 21 1 • Factory-built chimney must be 6 inch (152mm) UL10 HT . W ARNING E. Masonry F . Alternate Masonry Non-combustible Hearth Pad Airtight Cleanout Door Cleanout co[...]
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Page 16
Page 16 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R 6 Mobile Home 1. An outs ide air inlet mus t be pro vid ed for the comb ust ion air and must remain clear of leaves, debris, ice and/or snow . It must be unrestricted while the appliance is in use to prevent room air starvation which causes smoke spill age. Smoke spillage can also set [...]
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Page 17
R R R September 1, 2008 7001-142D Page 17 Santa Fe Pellet Stove 7 Appliance Set-Up A. Outside Air Kit Instructions Flex Hose Hose Clamp Collar Assembly T rim Ring T erminatio n Cap Assembly Hose Clamp Air Intake Channel Parts Included in Kit: 1 piece of 2 inch x foot ex hose, 2 hose clamps, 1 collar assembly , 1 termination cap assem - bly ,[...]
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Page 18
Page 18 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R 3 to 3 inch T op V ent Adapter 3 to 6 inch T op V ent Offset Adapter 1. Put a layer of high temperature silicone on the inch (76mm) exhaust outlet. Figure 18.1 2. Slide the top vent adapter onto the rear exhaust outl et and adjust the asse mbly to a verti cal positi on. Figure 18.1[...]
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Page 19
R R R September 1, 2008 7001-142D Page 19 Santa Fe Pellet Stove D. Optional Log Set Placement Instructions Figure 19.1 4 PIECE LOG SET INST ALLA TION OPTIONAL T OP LOG Figure 19.2 Figure 19.3 CAUTION Logs are FRAGILE. Use extreme care when handling or cleaning logs. NOTE: Due to the abrasive nature of a pellet appliance re, the logs are not cove[...]
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Page 20
Page 20 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R E. Optional Gold or Nickel Grille & T rim Ring 1 . While holding door to face, remove 2 screws from grille and remove existing grille. Figure 20.1. 2. Install new grille using screws removed in step 1. Ensure that screws are inserted through the grille, rib and door . Included in K[...]
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Page 21
R R R September 1, 2008 7001-142D Page 21 Santa Fe Pellet Stove 1 . A 12 volt AC thermostat is required to operate this pellet appl iance. Y ou may use the inclu ded wall mount ther mo - stat or purchase an optional programmable thermostat or remote control. It is equipped with an adjustable heat anticipator . The current rating is .05 amps. The an[...]
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Page 22
Page 22 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R 8 Operating Instructions A. Fuel Size And Material 1. Wood Pellets Fuel pellets are made from sawdust or wood by-products. If the sour ce mat eri al is har dwo od, t hey c an hav e a high er min era l content, creating more ash. Fuels containing bark will also have higher ash content. [...]
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Page 23
R R R September 1, 2008 7001-142D Page 2 Santa Fe Pellet Stove Figure 23.1 E. Fire Characteristics A properly adjusted re with the heat output control switch set on “high” has a short active ame pattern that extends out of the repot approximately 4 inches (102mm). If the re has tall ames with black tails and seems somewhat laz[...]
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Page 24
Page 24 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R G. Iginition Cycles 1. During each ignition cycle, it is normal to see some smoke in the rebox. The smoke will stop once the re starts. 2. The convection blower will automatically turn on after your appli ance has been burning for approximately 10 minutes. This blower transfers h[...]
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Page 25
R R R September 1, 2008 7001-142D Page 25 Santa Fe Pellet Stove 9 T roubleshooting With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualied service person in the diagnosis of a problem and the corrective action [...]
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Page 26
Page 26 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R Symptom Possible Cause Corrective Action Slow or smoky start-up (Cont’d ) Dirty exhaust and/or venting system. Check for ash build up in unit, includ - ing behind rear panels, rebox, heat exchanger , exhaust blower and venting. Feed system fails to start. Out of fuel. #2 snap disc[...]
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Page 27
R R R September 1, 2008 7001-142D Page 27 Santa Fe Pellet Stove Symptoms Possible Cause Corrective Action Convection blower fails to start. #1 snap disc defective. Blower not plugged in. Blower is defective. Control box is defective. Replace snap disc. Check that blower is plugged into wire har - ness. Replace blower . Replace control box. Exhaust [...]
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Page 28
Page 28 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R 10 Maintaining & Servicing Y our Appliance C. General Maintenance 1. T ypes of Fuel Depending on the type of fuel you are burning will dictate how often you have to clean your repot. If the fuel you are burning has a high dirt or ash content or you are burning shelled eld cor[...]
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Page 29
R R R September 1, 2008 7001-142D Page 29 Santa Fe Pellet Stove W ARNING • The cleaning slide plates must be fully CLOSED when appliance is operating. Hot pellets may fall into ashpan and start a re. Fire Hazard. 2. Cleaning Firepot with Cleaning Rod & Firepot Scraper • Frequency: Daily or more often as needed • By: Homeowner a. The ap[...]
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Page 30
Page 0 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R Figure 30.2 V acuum inside Exhaust V enting Cleaning Rods 10 Heat Exchanger T ubes The amount of ash buildup in the repot will be a good guide to determine how often you should clean the heat exchangers. a. Allow the appliance to completely cool down before pulling the cleaning ro[...]
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Page 31
R R R September 1, 2008 7001-142D Page 1 Santa Fe Pellet Stove 1 1. Cleaning the Glass • Frequency: When clear view of the repot becomes obscure • By: Homeowner a. Appliance must be completely cool before cleaning glass. b. Use a damp paper towel or any non-abrasive glass cleaner . Wipe off with dry towel. Handle glass assembly with care.[...]
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Page 32
Page 2 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R B. High Ash Fuel Content Maintenance • Frequency: As needed • By: Homeowner Correct Flame Size, Y ellow/White in Colo r Correct Figure 32.3 Ash Build Up in Firebox Pellets Back Up In Feed T ube Firepot Overfills T all, Lazy Flame, Orange in Colo r Incorrect Figure 32.1 Figure 32.[...]
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Page 33
R R R September 1, 2008 7001-142D Page Santa Fe Pellet Stove 1. Convection Blower Replacement a. T urn down the thermostat, let appliance completely cool and then unplug appliance before servicing. b. The Convection Blower is located on the oor at the rear of the appliance. c. Remove the right lower side curtain by releasing bracket from [...]
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Page 34
Page 4 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R NOTE : Combustion Blower Gasket is also required. Sold separately under Part Number 240-0812. a. Turn down the thermostat, let appliance completely cool and then unplug appliance before servicing. b. Remove the 2 side curtains by removing the 8 screws in the top and bottom hinges on [...]
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Page 35
R R R September 1, 2008 7001-142D Page 5 Santa Fe Pellet Stove D. Igniter Replacement E. Bafe & Brick Removal 1. Shut do wn the app lia nce by tu rn ing do wn th e th ermo sta t and let the appliance completely cool down . After the appliance has cooled down, unplug it and remove the ash drawer . 2. The wire leads to the igniter are conne[...]
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Page 36
Page 6 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R F . Bafe & Brick Replacement Right Brick Installed Brick is flush against back wall Brick in front of clip and Notches exposed Lift Brick, pull forward at an angle and drop down into not ches Opening at left side of Baffle T abs Do not remove rope from center brick Figure 36.1[...]
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Page 37
R R R September 1, 2008 7001-142D Page 7 Santa Fe Pellet Stove G. Glass Replacement • Glass is 5mm thick high temperature heat- resistant ceramic glass. • DO NOT REPLACE with any other material. • Alternate material may shatter and cause injury . W ARNING Figure 37.1 1. Open the face and remove door from the appliance by lifting door off o[...]
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Page 38
Page 8 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R 1 1 Reference Materials 7. Heat Exchangers The heat exchan gers transfer hot air from the exhau st syste m into convecton air . Remove the stainless steel top bafe to access the heat exchangers. There are 2 clean out rods located under the heat exchangers. 8 . Heat Output Switch T[...]
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Page 39
R R R September 1, 2008 7001-142D Page 9 Santa Fe Pellet Stove 16. Snap Disc #1 (Convection Blower) 1 10°F Snap disc #1 is located on the right side of the appliance on the bottom of the heat exchanger box. There are 2 purple wires connected to it. This snap disc turns the convection blower on and off as needed. Power is always present at snap [...]
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Page 40
Page 40 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R B. Component Locations Red Call Light Fuse Control Box V acuum Switch Junction Box High Med Low Heat Output Switch Reset Button Reset B u tt o n Convection Blower Exhaust Blower Butt on Cleaning Rods 10 Heat Exchanger T ubes TERMINAL BLOCK CENTER 2 SCREWS FOR THERMOST A T WIRES POWER O[...]
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Page 41
R R R September 1, 2008 7001-142D Page 41 Santa Fe Pellet Stove Figure 41.1 - Door , Face, Glass & Door Latch Assembly 2 56 5 5 6 7 55 Figure 41.2 - Firepot Assembly C. Exploded Views 1 2 0 5 6 7 57 58 Glass Size 17-1/4” 1 1-5/8” Item Description Part Number 1 Door Latch Assembly 7001-042 2 Rope Retainer Rod 7001-192 Glass[...]
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Page 42
Page 42 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R Figure 42.1 39 31 30 32 33 34 35 36 37 38 40 41 42 43 44 45 46 47 49 50 51 52 53 54 55 56 57 48 58 59 Item Nbr Description Item Nbr Description Item Nbr Description 30 Door Assembly 40 Pedestal Back (not sellable) 50 Hopper Lid 31 Ash Clean-Out Plate 41 Blower , Exhaust 51 T op, Cast 3[...]
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Page 43
R R R September 1, 2008 7001-142D Page 4 Santa Fe Pellet Stove D. Service Parts and Accessories Item # Service Parts Description Part Nbr Ash Catcher 7001-1 16 Ash Drawer Assembly 7001-004 5 Bafe Assembly UK- 0KPEL 9 Blower , Convection 812-4900 41 Blower , Exhaust with housing 812-4400 Brick, Center 414-0260 Brick, Left &[...]
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Page 44
Page 44 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R Accessory Description Part Number Grille, Louver , Gold L VGRL-SF-GD Grille, Louver , Nickel L VGRL-SF-NL Log Set, 4 pieces 81 1-0852 Log, T op, 1 piece (to cover repot) 81 1-0900 Outside Air Kit 81 1-0872 Pedestal Base, Cast Iron 81 1-0840 Rear V ent Adapter 81 1-0620 Rear to T op [...]
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Page 45
R R R September 1, 2008 7001-142D Page 45 Santa Fe Pellet Stove Date of Service Performed By Description of Service E. Service And Maintenance Log[...]
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Page 46
Page 46 7001-142D September 1, 2008 Santa Fe Pellet Stove R R R F . Warranty Policy Hearth & Home T echnologies LIMITED W ARRANTY Hearth & Home T echnologies (“HHT”) and its respective brands extends the following warranty for HHT gas, wood, pellet and electric appliances purchased from an authorized HHT dealer and installed in the Unit[...]
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Page 47
R R R September 1, 2008 7001-142D Page 47 Santa Fe Pellet Stove Noise resulting from minor expansion, contraction, or movement of certain parts is normal and complaints related to this noise are not covered by this warranty . HHT’s obligation under this warranty does not extend to damages resulting from: (1) installation, operation [...]
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Page 48
R Hearth & Home T echnologies 1445 North Highway Colville, W A 991 14 Division of HNI INDUSTRIES 7001-142D September 1, 2008 Page 48 CONT ACT INFORMA TION : Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer logo onto www .quadrare.com WHERE PURCHASED: ____________________[...]